Brother MFC-J497DW fix error codes list

Brother MFC-J497DW fix error codes list

– Compatible Printer model: Brother MFC-J497DW
– Brother MFC-J497DW Error Codes with instructions guide:

• Code: 1300
• Description: Defective during duplex-printing
• Causes: Registration sensor detects paper feed condition at out of specified timing during switchback.
• Remedy: < User Check > – Check whether the recording paper being used is within the specification.
  1 Registration actuator caught on the surrounding parts Set the registration actuator into place.
  2 Registration sensor defective Replace the registration sensor PCB.
  3 Main PCB defective Replace the main PCB.

• Code: 1500
• Description: Paper jam during duplex ejecting
• Causes: Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper. (The registration sensor stays in the paper feeding condition during ejecting.)
• Remedy: < User Check > – Remove the jammed paper. – Check whether the recording paper being used is within the specification.
  1 Foreign materials in the recording paper path Remove foreign materials.
  2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Main PCB defective Replace the main PCB.

• Code: 1700
• Description: Recording paper size error (duplex-printing/duplex-copying)
• Causes: – The paper width detected by the paper width sensor or the paper length detected by the registration sensor was not suitable for duplex printing.
• Remedy: < User Check > – Check whether the recording paper being used is within the specification. – Check that dark recording paper is not used.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 Registration actuator caught on
  the surrounding parts
  Set the registration actuator into place.
  4 CR encoder strip defective Replace the CR encoder strip.
  5 PF encoder disk defective Replace the PF encoder disk.
  6 Registration sensor defective Replace the registration sensor PCB.
  7 Paper width sensor defective Replace the carriage PCB ASSY.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Main PCB defective Replace the main PCB.

• Code: 1800
• Description: Paper jam during duplex-printing
• Causes: Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed.
• Remedy: < User Check > – Remove the jammed paper. – Check whether the recording paper being used is within the specification. – Check that recording paper are not curled, wrinkled or wet.
  1 Foreign materials in the duplex print paper path Remove foreign materials.
  2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
  3 Registration sensor defective Replace the registration sensor PCB.
  4 Switchback roller defective Replace the switchback roller.
  5 Drive frame ASSY defective Replace the maintenance unit.
  6 Main PCB defective Replace the main PCB.

• Code: 2000
• Description: Cannot identify a black ink cartridge.
• Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2001
• Description: Cannot identify a yellow ink cartridge.
• Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2002
• Description: Cannot identify a cyan ink cartridge.
• Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2003
• Description: Cannot identify a magenta ink cartridge.
• Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2100
• Description: Black ink cartridge side IC chip relation defective
• Causes: – Detecting setting wrong color
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Set ink cartridge at position for correct color.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2101
• Description: Yellow ink cartridge side IC chip relation defective
• Causes: – Detecting setting wrong color
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Set ink cartridge at position for correct color.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2102
• Description: Cyan ink cartridge side IC chip relation defective
• Causes: – Detecting setting wrong color
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Set ink cartridge at position for correct color.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2103
• Description: Magenta ink cartridge side IC chip relation defective
• Causes: – Detecting setting wrong color
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Set ink cartridge at position for correct color.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2200
• Description: Black ink cartridge side IC chip relation defective
• Causes: – It is judged as incompatible ink cartridge is loaded.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2201
• Description: Yellow ink cartridge side IC chip relation defective
• Causes: – It is judged as incompatible ink cartridge is loaded.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2202
• Description: Cyan ink cartridge side IC chip relation defective
• Causes: – It is judged as incompatible ink cartridge is loaded.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2203
• Description: Magenta ink cartridge side IC chip relation defective
• Causes: – It is judged as incompatible ink cartridge is loaded.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2400
• Description: Black ink cartridge side IC chip relation defective
• Causes: – Identification no match or judging as incompatible ink cartridge
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2401
• Description: Yellow ink cartridge side IC chip relation defective
• Causes: – Identification no match or judging as incompatible ink cartridge
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2402
• Description: Cyan ink cartridge side IC chip relation defective
• Causes: – Identification no match or judging as incompatible ink cartridge
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2403
• Description: Magenta ink cartridge side IC chip relation defective
• Causes: – Identification no match or judging as incompatible ink cartridge
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2500
• Description: Cannot communicate with black ink cartridge IC chip (ink cartridge side.)
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge.
  1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
  2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  3 Main PCB defective Replace the main PCB.

• Code: 2501
• Description: Cannot communicate with yellow ink cartridge IC chip (ink cartridge side.)
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge.
  1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
  2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  3 Main PCB defective Replace the main PCB.

• Code: 2502
• Description: Cannot communicate with cyan ink cartridge IC chip (ink cartridge side.)
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge.
  1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
  2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  3 Main PCB defective Replace the main PCB.

• Code: 2503
• Description: Cannot communicate with magenta ink cartridge IC chip (ink cartridge side.)
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge.
  1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
  2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  3 Main PCB defective Replace the main PCB.

• Code: 2600
• Description: Black ink cartridge reaches its replacement period.
• Causes: Black ink reaches its refill period. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: < User Check > – Replace the ink cartridge. – Refill ink.
  1 Ink remaining sensor defective* Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2601
• Description: Yellow ink cartridge reaches its replacement period.
• Causes: After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: < User Check > – Replace the ink cartridge. – Refill ink.
  1 Ink remaining sensor defective* Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2602
• Description: Cyan ink cartridge reaches its replacement period.
• Causes: After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: < User Check > – Replace the ink cartridge. – Refill ink.
  1 Ink remaining sensor defective* Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2603
• Description: Magenta ink cartridge reaches its replacement period.
• Causes: After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: < User Check > – Replace the ink cartridge. – Refill ink.
  1 Ink remaining sensor defective* Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2700
• Description: Black ink cartridge will reach its replacement period soon.
• Causes: Black ink will reach its refill period soon. After judging as no ink by the ink remaining sensor, ink discharged for less than specified times.
• Remedy: < User Check > – Replace the ink cartridge. – Refill ink.
  1 Ink remaining sensor defective* Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2A00
• Description: No black ink cartridge loaded.
• Causes: Detected by the ink cartridge detection sensor.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2A01
• Description: No yellow ink cartridge loaded.
• Causes: Detected by the ink cartridge detection sensor.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2A02
• Description: No cyan ink cartridge loaded.
• Causes: Detected by the ink cartridge detection sensor.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2A03
• Description: No magenta ink cartridge loaded.
• Causes: Detected by the ink cartridge detection sensor.
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 2B00
• Description: Black ink cartridge ink remaining counter error
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Replace the ink cartridge.

• Code: 2B01
• Description: Yellow ink cartridge ink remaining counter error
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Replace the ink cartridge.

• Code: 2B02
• Description: Cyan ink cartridge ink remaining counter error
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Replace the ink cartridge.

• Code: 2B03
• Description: Magenta ink cartridge ink remaining counter error
• Causes:
• Remedy: < User Check > – Check if incompatible ink cartridge is loaded. – Replace the ink cartridge.

• Code: 2E00
• Description: Cannot communicate with ink cartridge IC chip (machine body side.)
• Causes:
• Remedy: 1 Main PCB defective. Replace the main PCB.

• Code: 2F00
• Description: Ink cartridge cover sensor detects opened cover state.
• Causes:
• Remedy: < User Check > – Close the ink cartridge cover.
  1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness.
  2 Ink cartridge cover defective Replace the ink cartridge cover.
  3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY.
  4 Main PCB defective Replace the main PCB.

• Code: 3000
• Description: Carriage does not move. Detected by the CR encoder sensor.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials.
  2 CR encoder strip out of place Set the CR encoder strip into place.
  3 CR timing belt out of place Set the CR timing belt into place.
  4 Head cover out of place Set the head cover into place.
  5 Ink supply tubes not mounted in place Set the ink supply tubes into place.
  6 Maintenance unit not mounted in place Set the maintenance unit into place.
  7 Head/carriage unit not mounted in place Set the head/carriage unit into place.
  8 Carriage motor harness connection failure Reconnect the carriage motor harness.
  9 Carriage flat cable connection failure Reconnect the carriage flat cable.
  10 CR encoder strip stained Clean the CR encoder strip.
  11 CR encoder strip defective Replace the CR encoder strip.
  12 CR encoder sensor defective Replace the carriage PCB ASSY.
  13 Carriage motor defective Replace the carriage motor.
  14 Main PCB defective Replace the main PCB.

• Code: 3100
• Description: Carriage cannot detect origin. Detected by the CR encoder sensor.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials around the maintenance unit Remove foreign materials.
  2 Foreign materials around the flushing foam Remove foreign materials.
  3 Switching lever guide out of place Set the switching lever guide into place.
  4 CR encoder strip stained Clean the CR encoder strip.
  5 Flushing foam not mounted in place Set the flushing foam into place.
  6 CR guide rail not mounted in place Set the CR guide rail into place.
  7 Platen not mounted in place Set the platen into place.
  8 Maintenance unit not mounted in place Set the maintenance unit into place.
  9 Head/carriage unit not mounted in place Set the head/carriage unit into place.
  10 CR encoder strip defective Replace the CR encoder strip.
  11 CR encoder sensor defective Replace the carriage PCB ASSY.
  12 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
  13 Main PCB defective Replace the main PCB.

• Code: 3200
• Description: Head capping is unable.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials around the maintenance unit Remove foreign materials.
  2 Switching lever guide out of place Set the switching lever guide into place.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 Switching lever guide defective Maintenance unit defective Replace the maintenance unit.
  5 Main PCB defective Replace the main PCB.

• Code: 3500
• Description: Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is not discharging.
• Causes:
• Remedy: 1 Foreign materials in the engine unit Remove foreign materials.
  2 CR encoder strip stained Clean the CR encoder strip.
  3 Switching lever guide out of place Set the switching lever guide into place.
  4 CR encoder strip defective Replace the CR encoder strip.
  5 CR encoder sensor defective Replace the carriage PCB ASSY.
  6 Maintenance unit defective Replace the maintenance unit.
  7 Main PCB defective Replace the main PCB.

• Code: 3800
• Description: Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is not discharging.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials.
  2 CR encoder strip stained Clean the CR encoder strip.
  3 Switching lever guide out of place Set the switching lever guide into place.
  4 CR encoder strip defective Replace the CR encoder strip.
  5 CR encoder sensor defective Replace the carriage PCB ASSY.
  6 Maintenance unit defective Replace the maintenance unit.
  7 Main PCB defective Replace the main PCB.

• Code: 3B00
• Description: Abnormal stop of head/carriage unit being driven. Causes other than paper jam when ink is discharging.
• Causes:
• Remedy: 1 Foreign materials in the engine unit Remove foreign materials.
  2 CR encoder strip stained Clean the CR encoder strip.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 CR encoder sensor defective Replace the carriage PCB ASSY.
  5 Main PCB defective Replace the main PCB.

• Code: 3C00
• Description: Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is discharging.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials.
  2 CR encoder strip stained Clean the CR encoder strip.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 CR encoder sensor defective Replace the carriage PCB ASSY.
  5 Main PCB defective Replace the main PCB.

• Code: 3E00
• Description: Defective occurs in the Carriage motor or Paper feed motor.
• Causes:
• Remedy: 1 Foreign materials in the recording paper path Remove foreign materials.
  2 Foreign materials in the maintenance unit Remove foreign materials.
  3 Foreign materials around paper feed roller belt Remove foreign materials.
  4 Foreign materials around paper ejection roller belt Remove foreign materials.
  5 Foreign materials in the engine unit Remove foreign materials.
  6 Maintenance unit not mounted in place Set the maintenance unit into place.
  7 Flushing foam not mounted in place Set the flushing foam into place.
  8 CR guide rail not mounted in place Set the CR guide rail into place.
  9 Platen not mounted in place Set the platen into place.
  10 Head/carriage unit not mounted in place Set the head/carriage unit into place.
  11 CR encoder strip defective Replace the CR encoder strip.
  12 PF encoder disk defective Replace the PF encoder disk.
  13 PF encoder sensor defective Replace the PF encoder sensor.
  14 CR encoder sensor defective Replace the carriage PCB ASSY.
  15 Carriage motor defective Replace the carriage motor.
  16 Paper feed motor defective Replace the paper feed motor.
  17 Main PCB defective Replace the main PCB.

• Code: 3F00
• Description: Carriage motor cannot stop.
• Causes:
• Remedy: 1 Carriage motor harness connection failure Reconnect the carriage motor harness.
  2 CR encoder strip stained Clean the CR encoder strip.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 CR encoder sensor defective Replace the carriage PCB ASSY.
  5 Carriage motor defective Replace the carriage motor.
  6 Main PCB defective Replace the main PCB.

Solved Brother MFC-J497DW Error codes

• Code: 4000
• Description: Casing internal thermistor defective
• Causes: Casing internal thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
• Remedy: 1 Casing internal thermistor defective Replace the ink refill ASSY.
  2 Main PCB defective Replace the main PCB.

• Code: 4200
• Description: Head voltage does not turn OFF.
• Causes:
• Remedy: < User Check > – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable.
  2 Carriage flat cable connection failure Reconnect the carriage flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Power supply PCB defective Replace the power supply PCB.
  6 Main PCB defective Replace the main PCB.

• Code: 4300
• Description: Head thermistor defective
• Causes: Head thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON.
• Remedy: 1 Carriage flat cable connection failure Reconnect the carriage flat cable.
  2 Head thermistor defective Replace the head/carriage unit.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Main PCB defective Replace the main PCB.

• Code: 4400
• Description: Head driver IC detects abnormal temperature during operation or stand-by.
• Causes:
• Remedy: 1 Carriage flat cable connection failure Reconnect the carriage flat cable.
  2 Head property information not input Input the head property information ‘)
  3 Head thermistor defective Head defective Replace the head/carriage unit.
  4 Carriage PCB defective Replace the Carriage PCB ASSY.
  5 Main PCB defective Replace the main PCB.

• Code: 4600
• Description: Purge count or flushing count overflown.
• Causes:
• Remedy: 1 Ink absorber box or flushing foam full. Replace ink absorber foam or flushing foam, resetting purge counter or flushing counter.
  2 Main PCB defective Replace the main PCB.

• Code: 4800
• Description: Head flat cable detected to be not correctly inserted.
• Causes:
• Remedy: 1 Carriage flat cable connection failure Reconnect the carriage flat cable.
  2 Head flat cable connection failure Reconnect the head flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Main PCB defective Replace the main PCB.

• Code: 4900
• Description: Head voltage does not raise.
• Causes:
• Remedy: < User Check > – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable.
  2 Carriage flat cable connection failure Reconnect the carriage flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Power supply PCB defective Replace the power supply PCB.
  6 Main PCB defective Replace the main PCB.

• Code: 4C00
• Description: ASIC thermistor error.
• Causes: The ASIC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
• Remedy: 1 Head flat cable connection failure Reconnect the head flat cable.
  2 Carriage flat cable connection failure Reconnect the carriage flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Power supply PCB defective Replace the power supply PCB.
  6 Main PCB defective Replace the main PCB.

• Code: 4C01
• Description: Compound IC thermistor error.
• Causes: The compound IC thermistor detected a temperature of -21°C or less, or 125°C or greater, when the printer was turned on.
• Remedy: 1 Head flat cable connection failure Reconnect the head flat cable.
  2 Carriage flat cable connection failure Reconnect the carriage flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Power supply PCB defective Replace the power supply PCB.
  6 Main PCB defective Replace the main PCB.

• Code: 4E00
• Description: Head voltage remains ON and does not turn OFF even after 15 minutes have passed.
• Causes:
• Remedy: 1 Carriage PCB defective Replace the carriage PCB ASSY.
  2 Head defective Replace the head/carriage unit.
  3 Main PCB defective Replace the main PCB.

• Code: 4F00
• Description: Head voltage drops too quick.
• Causes:
• Remedy: < User Check > – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable.
  2 Carriage flat cable connection failure Reconnect the carriage flat cable.
  3 Carriage PCB defective Replace the carriage PCB ASSY.
  4 Head defective Replace the head/carriage unit.
  5 Power supply PCB defective Replace the power supply PCB.
  6 Main PCB defective Replace the main PCB.

• Code: 5000
• Description: The purge cam switch is not switching ON/OFF.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB.

• Code: 5200
• Description: Failed to detect the origin of the purge cam.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Purge cam switch harness connection failure Reconnect the purge cam switch harness.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB.

• Code: 5A00
• Description: Abnormal stop of purge cam being driven
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Ink supply tubes bent Replace the ink refill ASSY.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB

• Code: 5B00
• Description: Pump of maintenance unit stopped abnormally during exhaustion/suction.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Ink supply tubes bent Replace the ink refill ASSY.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB

• Code: 5D00
• Description: Excessive current protection activated for the head driver IC during purge cam operation.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Ink supply tubes bent Replace the ink refill ASSY.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB

• Code: 5E00
• Description: Excessive current protection activated for the head driver IC during pump operation.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Ink supply tubes bent Replace the ink refill ASSY.
  3 Maintenance unit defective Replace the maintenance unit.
  4 Main PCB defective Replace the main PCB

• Code: 6700
• Description: Paper tray detection sensor detects no paper tray state.
• Causes:
• Remedy: < User Check > – Set paper tray.
  1 Paper tray detection actuator caught on the surrounding parts Set the paper tray detection actuator into place.
  2 Paper tray detection sensor harness connection failure Reconnect the paper tray detection sensor harness.
  3 Paper tray defective Replace the paper tray.
  4 Main PCB defective Replace the main PCB.

• Code: 7500
• Description: Cap cam cannot shift to head capping position.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Purge cam sensor harness connection failure Reconnect the purge cam sensor harness.
  3 Carriage motor defective Replace the carriage motor.
  4 Maintenance unit defective Replace the maintenance unit.
  5 Main PCB defective Replace the main PCB.

• Code: 7600
• Description: Cap cam cannot shift to head uncapping position.
• Causes:
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials.
  2 Purge cam sensor harness connection failure Reconnect the purge cam sensor harness.
  3 Carriage motor defective Replace the carriage motor.
  4 Maintenance unit defective Replace the maintenance unit.
  5 Main PCB defective Replace the main PCB.

• Code: 7E00
• Description: Head property information not input.
• Causes:
• Remedy: 1 Head property information not input Input the head property information ‘)
  2 Main PCB defective Replace the main PCB.

• Code: 8000
• Description: Paper size error (during FAX/list printing) (Only the models with manual feed slot)
• Causes: The paper width sensor detects that the size of the loaded recording paper does not match the paper size setting.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8001
• Description: Paper tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
• Causes: The paper width sensor detects that the size of the loaded recording paper does not match the recording paper size setting.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8004
• Description: MP tray recording paper size error (during FAX/list printing) (Only the models MP tray)
• Causes: The paper width sensor detects that the size of the loaded recording paper does not match the recording paper size setting.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8101
• Description: Paper size error (during FAX/list printing) (Only the models with manual feed slot)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8102
• Description: Paper size error (during PC printing) (Only the models with manual feed slot)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8103
• Description: Paper size error (during copy printing) (Only the models with manual feed slot)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8104
• Description: Paper tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8107
• Description: MP tray recording paper size error (during FAX/list printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8108
• Description: Paper tray recording paper size error (during PC printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 810B
• Description: MP tray recording paper size error (during PC printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 810C
• Description: Paper tray recording paper size error (during copy printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 810F
• Description: MP tray recording paper size error (during copy printing) (Only the models with MP tray)
• Causes: The paper width sensor detects recording paper smaller than the setting size.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8110
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the paper tray has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8111
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8112
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the paper tray has been specified as a pickup tray with the highest priority and inkjet paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8113
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and inkjet paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8114
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the paper tray has been specified as a pickup tray with the highest priority and Glossy paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8115
• Description: The paper size and paper type of each tray set during print setting are different from before printing.
• Causes: (This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and Glossy paper has been specified as the paper type in auto tray switching print.)
• Remedy: < User Check >
  – Check that the paper size in the paper tray is the same as the paper size in the print
  setting.
  1 Main PCB defective. Replace the main PCB.

• Code: 8120
• Description: Paper size error (during PC printing/Copy/AirPrint printing)
• Causes: The paper width sensor detects that the size of the loaded recording paper does not match the paper size setting.
• Remedy: < User Check > – Check that the recording paper of the specified size is used. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 CR encoder strip stained Clean the CR encoder strip.
  2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  3 CR encoder strip defective Replace the CR encoder strip.
  4 PF encoder disk defective Replace the PF encoder disk.
  5 Paper width sensor defective Replace the carriage PCB ASSY.
  6 PF encoder sensor defective Replace the PF encoder sensor PCB.
  7 Carriage motor defective Replace the carriage motor.
  8 Paper feed motor defective Replace the paper feed motor.
  9 Maintenance unit defective Replace the maintenance unit.
  10 Main PCB defective Replace the main PCB.

• Code: 8200
• Description: Paper jam. Paper width sensor cannot detect leading edge or width of recording papers.
• Causes:
• Remedy: < User Check > – Check whether the recording paper being used is within the specification. – Check that dark recording paper is not used. – Clean the platen. – Remove the jammed paper in jam clear cover part.
  1 Foreign materials in the feeding path Remove foreign materials.
  2 Paper feeding path parts out of place Set the paper feeding path parts into place.
  3 Paper feed roller stained Clean the paper feed roller.
  4 Paper width sensor defective Replace the carriage PCB ASSY.
  5 Paper feed roller defective Replace the paper feed roller.
  6 Main PCB defective Replace the main PCB.

• Code: 8400
• Description: Paper jam. Registration sensor stays in paper feeding state even after completion of paper ejection action.
• Causes:
• Remedy: < User Check > – Remove the jammed paper in platen part.
  1 Foreign materials in the feeding path Remove foreign materials.
  2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
  3 Paper feed roller, paper ejection roller, switchback roller stained Clean the related rollers.
  4 Paper feed roller, paper ejection roller, switchback roller defective Replace related rollers.
  5 PF encoder sensor defective Replace the PF encoder sensor PCB.
  6 Maintenance unit defective Replace the maintenance unit.
  7 Main PCB defective Replace the main PCB.

• Code: 8900
• Description: Paper width sensor cannot detect origin specified on the paper feed roller.
• Causes:
• Remedy: 1 PF encoder disk stained Clean the PF encoder disk and flushing guide.
  2 PF home position detection lever out of place Set the PF home position detection lever into place.
  3 Paper width sensor or carriage PCB defective Replace the carriage PCB ASSY.
  4 Main PCB defective Replace the main PCB.

• Code: 8B00
• Description: Multiple sheets of recording paper set in the MP tray are fed into the slot at once, and an abnormal current value in the paper feed motor is detected.
• Causes:
• Remedy: < User Check > – Check whether the recording paper being used is within the specification. – Remove the jammed paper in the MP tray.
  1 Foreign materials in the MP tray Remove foreign materials.
  2 MP tray not mounted in place Set the MP tray into place.
  3 MP tray defective Replace the MP tray.
  4 Paper feed motor defective Replace the Paper feed motor.
  5 Main PCB defective Replace the Main PCB ASSY.

• Code: 8F00
• Description: PF encoder sensor cannot detect the rotation of the paper feed motor.
• Causes:
• Remedy: 1 Paper feed roller belt out of place Set the paper feed roller belt into place.
  2 PF encoder sensor defective Replace the PF encoder sensor.
  3 PF encoder disk defective Replace the PF encoder disk.
  4 Paper feed motor defective Replace the paper feed motor.
  5 Main PCB defective Replace the main PCB.

• Code: 8F01
• Description: PF encoder sensor cannot detect the paper feed motor signal.
• Causes:
• Remedy: PF encoder sensor harness connection failure Reconnect the PF encoder sensor harness.
  2 PF motor harness connection failure Reconnect the PF motor harness.
  3 Paper feed motor defective Replace the paper feed motor.
  4 Main PCB defective Replace the main PCB.

• Code: A100
• Description: Document scanner sensor detects that document scanner is open.
• Causes:
• Remedy: < User Check > – Close the document scanner.
  1 Document scanner sensor harness connection failure Reconnect the document scanner sensor harness.
  2 Document scanner sensor not mounted in place Set the document scanner sensor into place.
  3 Document scanner unit boss broken Replace the document scanner unit.
  4 Main PCB defective Replace the main PCB.

• Code: A200
• Description: Document scanning position sensor detects length of document 900 mm or more.
• Causes:
• Remedy: < User Check > – Check whether the scanned document is longer than the specified limit. – Remove the jammed document.
  1 Document scanning position actuator caught on the surrounding parts Set the document scanning position actuator into place.
  2 Document scanning position sensor defective Replace the document scanning position sensor PCB.
  3 ADF motor defective Document feed roller worn out Replace the ADF unit.
  4 Main PCB defective Replace the main PCB.

• Code: A300
• Description: Document detection sensor detects that document is pulled out during document scanning. Or, the document scanning position sensor cannot detect document within specified time.
• Causes:
• Remedy: < User Check > – Remove the jammed document.
  1 Foreign materials in the document feeding path Remove foreign materials.
  2 Document detection actuator caught on the surrounding parts Set the document detection actuator into place.
  3 Document scanning position actuator out of place Set the document scanning position actuator into place.
  4 Document scanning position sensor harness connection failure Reconnect the document scanning position sensor harness.
  5 Document scanning position sensor defective Replace the document scanning position sensor PCB.
  6 Document pick-up roller worn out Replace the document separate roller ASSY.
  7 ADF motor defective Replace the ADF unit.
  8 Main PCB defective Replace the main PCB.

• Code: A500
• Description: Level of CIS scan result is detected as abnormal during fax sending. (During the first sending)
• Causes:
• Remedy: 1 White level data failure Acquire white/black level data.
  2 White reference film stained Clean the white reference film of the document scanner unit.
  3 CIS unit defective Replace the CIS unit.
  4 Scratched or damaged white reference film Replace the document scanner unit.
  5 Main PCB defective Replace the main PCB ASSY.

• Code: A600
• Description: Level of CIS scan result is detected as abnormal during fax sending. (After retrying)
• Causes:
• Remedy: 1 White level data failure Acquire white/black level data.
  2 White reference film stained Clean the white reference film of the document scanner unit.
  3 CIS unit defective Replace the CIS unit.
  4 Scratched or damaged white reference film Replace the document scanner unit.
  5 Main PCB defective Replace the main PCB ASSY.

• Code: A700
• Description: Type of CIS unit and CIS type input value does not match.
• Causes:
• Remedy: 1 CIS type input value error Automatically identify the CIS type input value. ‘)
  2 Main PCB defective Replace the main PCB.

• Code: AD00
• Description: The required number of pixels of the scanning data is not output, and it does not finish normally.
• Causes:
• Remedy: 1 White level data failure Carry out maintenance 55 to obtain white/ black level data.
  2 CIS flat cable connection failure Reconnect the CIS flat cable.
  3 CIS unit defective Replace the CIS unit.
  4 Main PCB defective Replace the main PCB.

• Code: AF00
• Description: CIS positioning abnormal (Home position cannot be found)
• Causes:
• Remedy: 1 Failure in automatic setting of the CIS type Specify the setting of the CIS type manually.
  2 Scanner belt out of place Set the scanner belt into place.
  3 Scanner motor harness connection failure Reconnect the scanner motor harness.
  4 CIS flat cable connection failure Reconnect the CIS flat cable.
  5 Black reference film stained Clean document cover glass at black reference film.
  6 CIS flat cable defective Replace the CIS flat cable.
  7 CIS unit defective Replace the CIS unit.
  8 Scanner motor defective Replace the document scanner unit.
  9 Main PCB defective Replace the main PCB.

• Code: D100
• Description: Modem PCB initialization failed.
• Causes:
• Remedy: 1 Modem PCB harness connection failure Reconnect the modem PCB harness.
  2 Modem PCB defective Replace the modem PCB.
  3 Main PCB defective Replace the main PCB.

• Code: D200
• Description: SDAA communication failure
• Causes:
• Remedy: 1 Modem PCB harness connection failure Reconnect the modem PCB harness.
  2 Modem PCB defective Replace the modem PCB.
  3 Main PCB defective Replace the main PCB.

• Code: D800
• Description: Touch panel initialization failed.
• Causes:
• Remedy: 1 Foreign material in the gap between the touch panel and panel upper cover Remove foreign materials.
  2 Panel flat cable connection failure Reconnect the panel flat cable.
  3 Breakage of panel flat cable Replace the panel flat cable.
  4 Touch panel flat cable connection failure Reconnect the touch panel flat cable.
  5 Touch panel defective Replace the control panel ASSY.
  6 Panel PCB defective Replace the panel PCB ASSY.
  7 Deformation in shape of the panel upper cover Replace the control panel ASSY.
  8 Main PCB defective Replace the main PCB.

• Code: E200
• Description: Wired LAN MAC address not registered.
• Causes:
• Remedy: 1 Main PCB defective Replace the main PCB.

• Code: E300
• Description: Wireless LAN connection error
• Causes:
• Remedy: 1 Wireless LAN PCB connection failure Reconnect the wireless LAN PCB.
  2 Wireless LAN PCB defective Replace the wireless LAN PCB.
  3 Main PCB defective Replace the main PCB.

• Code: E600
• Description: Main PCB EEPROM write error
• Causes:
• Remedy: 1 Main PCB defective Replace the main PCB.

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

• Code: E900
• Description: NFC PCB initialization failed.
• Causes:
• Remedy: 1 NFC PCB harness connection failure Reconnect the NFC PCB harness.
  2 NFC PCB defective Replace the NFC PCB.
  3 Panel PCB ASSY defective Replace the panel PCB ASSY.
  4 Main PCB defective Replace the main PCB.

• Code: EC00
• Description: A USB device out of the specifications is inserted to the USB terminal, and consequently over current flows.
• Causes:
• Remedy: < User Check > – Remove the inserted USB device.
  1 Main PCB defective Replace the main PCB.

• Code: F000
• Description: Flash file system error
• Causes:
• Remedy: < User Check > – Turn the power OFF and ON.
  1 Program malfunctioning Re-load the firmware.
  2 Main PCB defective Replace the main PCB.

• Code: F001
• Description: Flash ROM read problem
• Causes:
• Remedy: < User Check > – Turn the power OFF and ON.
  1 Program malfunctioning Re-load the firmware.
  2 Main PCB defective Replace the main PCB.

• Code: FD00
• Description: Firmware verification during the self test fails.
• Causes:
• Remedy: < User Check > – Turn the power OFF and ON.
  1 Program malfunctioning Re-load the firmware.
  2 Main PCB defective Replace the main PCB.

• Code: FD01
• Description: System resource error
• Causes:
• Remedy: < User Check > – Turn the power OFF and ON.
  1 Program malfunctioning Re-load the firmware.
  2 Main PCB defective Replace the main PCB.

• Code: FE00
• Description: ROM data acquisition error
• Causes:
• Remedy: < User Check > – Turn the power OFF and ON.
  1 Program malfunctioning Re-load the firmware.
  2 Main PCB defective Replace the main PCB.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610

– Get more information about Epson XP 15000 troubleshooting, click here
– Buy cheap key of Epson WIC Reset Tool, CLICK HERE
– Key Epson Adjustment Program, CLICK HERE
https://dnasofts.com/download-epson-xp-6100-driver-firmware-and-manuals/

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