Epson SureColor T3270 list error codes with quick guides

Epson SureColor T3270 list error codes with quick guides

– Compatible Printer model: Epson SureColor T3270
– Epson SureColor T3270 Error Codes with quick guides:

• Code: ****
• Description: Sensor Interlock switch communication error
• Causes: Communication failure due to broken cables.
• Troubleshooting Guides: 1. Various Service Call Errors are displayed in turn inconsistently. (e.g.: 1138 => 1411 => 1418 => 150C, etc.)
  2. Is the cable of the INTERLOCK SWITCH broken?
  1. Replace the INTERLOCK SEITCH.

• Code: 0001
• Description: EMG NMI error
• Causes: CPU detects NMI.
• Troubleshooting Guides: Replace the MAIN BOARD

• Code: 0002
• Description: EMG System error
• Causes: System error
• Troubleshooting Guides: Replace the MAIN BOARD

• Code: 1101
• Description: INK TUBE CR life error
• Causes: CR scan pass counter has reached the specified value. (which means the INK TUBES have reached the end of their service life.)
• Troubleshooting Guides: Replace the INK TUBES and reset the counter of the INK TUBE .

• Code: 1125
• Description: CR HP detection error
• Causes: The CR HP SENSOR cannot detect the CR UNIT. Or the CR UNIT cannot detect the touching surface for the home position setting, so the home position cannot be set.
  • CR HP SENSOR failure
  • False detection of the home due to paper jam or any other obstacle
  • Misreading of CR SCALE
  • CR Lock is damaged.
• Troubleshooting Guides: 1. Is the CR HP SENSOR out of order? Does the light shielding plate react to the sensor?
  2. Is there any paper jammed inside the printer?
  3. Does the CR SCALE have any scratches or dirt?
  4. Does the CR ENCODER work properly? Check it using the Service Program.
  5. Does the CR Lock function normally?
  1. Replace the CR HP SENSOR.
  2. Re-install the CR ENCODER. If it is faulty, replace it.
  3. Clean the CR SCALE using ethanol.
  4. Replace the CR SCALE.
  5. Replace the CR Lock (PUMP CAP UNIT).

• Code: 1138
• Description: CR Over current error
• Causes:
  • Connection failure of the CR MOTOR or the CR ENCODER.
  • The number of occurrences of overcurrent to the CR MOTOR has reached a predetermined limit.
  • Irregular load
  • CR ENCODER failure
  • CR MOTOR failure
• Troubleshooting Guides: 1. Is there any problems such as damaged cable in the connections below?
  • CR ENCODER to SUB BOARD (CN102)
  • CR MOTOR to MAIN BOARD (CN19) 2. Does the CR ENCODER work properly? Check it using the Service Program
  1. Replace the CR ENCODER.
  2. Replace the CR MOTOR.

• Code: 1139
• Description: CR Oscillation error
• Causes: The control terminal (Vre terminal) of the CR MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the CR MOTOR driver on the MAIN BOARD damaged? 2. Is there any foreign materials around the CR MOTOR driver?
  1. Remove the foreign material. 2. If the error still occurs, replace the MAIN BOARD.

• Code: 113A
• Description: CR Overload error
• Causes: Overcurrent to the CR MOTOR was detected.
  • CR ENCODER cable is damaged.
  • CR MOTOR cable is damaged.
  • Irregular load
  • CR ENCODER failure
  • CR MOTOR failure
• Troubleshooting Guides: 1. Check if the CR UNIT is attached correctly.
  2. Is there any foreign materials on the CR UNIT drive path?
  3. Is there any problems such as damaged cable in the connections below?
  • CR ENCODER to SUB BOARD (CN102)
  • CR MOTOR to MAIN BOARD (CN19)
  4. Does the CR ENCODER work properly? Check it using the Service Program.
  1. Re-install the CR UNIT.
  2. Replace the CR ENCODER.
  3. Replace the CR MOTOR.

• Code: 113B
• Description: CR Over speed error
• Causes: The CR MOTOR was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • CR ENCODER failure
  • SUB BOARD is damaged.
  • CR MOTOR driver failure
• Troubleshooting Guides: Does the CR ENCODER work properly? Check it using the Service Program.
  1. Replace the CR ENCODER. 2. Replace the SUB BOARD. 3. Replace the MAIN BOARD.

• Code: 113C
• Description: CR Reversing error
• Causes: The number of occurrences of reversing the CR MOTOR has reached a predetermined limit.
  • The polarity of CR ENCODER cable is opposite.
  • The polarity of CR MOTOR cable is opposite.
  • Slipping of the teeth of CR TIMING BELT
  • CR ENCODER failure
• Troubleshooting Guides: 1. Check the following connection and installation direction.
  • CR ENCODER to SUB BOARD (CN102)
  • CR MOTOR to MAIN BOARD (CN19)
  2. Check if the tension of the CR TIMING BELT is proper.
  3. Does the CR ENCODER work properly? Check it using the Service Program.
  1. Adjust the tension of the CR TIMING BELT.
  2. Replace the CR ENCODER.

• Code: 113D
• Description: CR Driving time-out error
• Causes: Abnormally-long driving duration of the CR MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 113E
• Description: CR Velocity deviation error
• Causes: The CR MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • CR ENCODER failure
  • CR MOTOR failure
  • SUB BOARD is damaged.
  • CR MOTOR driver failure
• Troubleshooting Guides: Does the CR ENCODER work properly? Check it using the Service Program.
  1. Replace the CR ENCODER.
  2. Replace the CR MOTOR.
  3. Replace the SUB BOARD.
  4. Replace the MAIN BOARD.

• Code: 113F
• Description: CR Lock error
• Causes: The CR MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • CR ENCODER cable is damaged.
  • CR MOTOR cable is damaged.
  • Irregular load
  • CR ENCODER failure
  • CR MOTOR failure
• Troubleshooting Guides: 1. Is there any problems such as damaged cable in the connections below?
  • CR ENCODER to SUB BOARD (CN102)
  • CR MOTOR to MAIN BOARD (CN19)
  2. Check if the tension of the CR TIMING BELT is proper.
  3. Does the CR ENCODER work properly? Check it using the Service Program.
  1. Replace the CR ENCODER.
  2. Replace the CR MOTOR.

• Code: 1229
• Description: PF Oscillation error
• Causes: The control terminal (Vre terminal) of the PF MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the PF MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the PF MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 122A
• Description: PF Overload error
• Causes: Overcurrent to the PF MOTOR was detected.
  • PF ENCODER cable is damaged.
  • PF MOTOR cable is damaged.
  • Irregular load
  • PF ENCODER failure
  • PF MOTOR failure
• Troubleshooting Guides: Does the PF ENCODER work properly? Check it using the Service Program.
  1. Replace the PF ENCODER.
  2. Replace the MAIN BOARD.

• Code: 122B
• Description: PF Over speed error
• Causes: The PF MOTOR was driven at a speed faster than a predetermined one during deceleration.
  • PF irregular load
  • PF ENCODER failure
  • SUB-B BOARD is damaged.
  • PF MOTOR driver failure
• Troubleshooting Guides: Does the PF ENCODER work properly? Check it using the Service Program.
  1. Replace the PF ENCODER.
  2. Replace the SUB-B BOARD.
  3. Replace the MAIN BOARD.

• Code: 122C
• Description: PF Reversing error
• Causes: The number of occurrences of reversing the PF MOTOR has reached a predetermined limit.
  • The polarity of PF ENCODER cable is opposite.
  • The polarity of PF MOTOR cable is opposite.
  • Slipping of the teeth of PF TIMING BELT
  • PF ENCODER failure
• Troubleshooting Guides: 1. Check the following connection and installation direction.
  • PF ENCODER to SUB-B BOARD (CN2)
  • PF MOTOR to SUB-B BOARD (CN1)
  2. Check if the tension of the PF TIMING BELT is proper.
  3. Does the PF ENCODER work properly? Check it using the Service Program.
  1. Adjust the tension of the PF TIMING BELT.
  2. Replace the PF ENCODER.

• Code: 122D
• Description: PF Driving time-out error
• Causes: Abnormally-long driving duration of the PF MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 122E
• Description: PF Velocity deviation error
• Causes: The PF MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • PF ENCODER failure
  • PF MOTOR failure
  • SUB BOARD is damaged.
  • PF MOTOR driver failure
• Troubleshooting Guides: Does the PF ENCODER work properly? Check it using the Service Program.
  1. Replace the PF ENCODER.
  2. Replace the PF MOTOR.
  3. Replace the MAIN BOARD.

• Code: 122F
• Description: PF Lock error
• Causes: The PF MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • PF ENCODER cable disconnection
  • PF MOTOR cable disconnection
  • Irregular load
  • PF ENCODER failure
  • PF MOTOR failure
• Troubleshooting Guides: 1. Is there any problems such as damaged cable in the connections below?
  • PF ENCODER to SUB-B BOARD (CN2)
  • PF MOTOR to SUB-B BOARD (CN1) 2. Does the PF ENCODER work properly? Check it using the Service Program.
  1. Replace the PF ENCODER. 2. Replace the PF MOTOR.

• Code: 131B
• Description: Head driver (transmission gate) overheat error
• Causes: The temperature of the Head driver rises, and has reached a predetermined limit.
• Troubleshooting Guides: 1. Turn the power off and then back on. Does the printer recover from the error?
  2. Is the FFC connected to the connector properly without being tilted?
  1. Replace the HEAD FFC.
  2. Replace the PRINT HEAD.

• Code: 1412
• Description: PUMP Pump life error
• Causes: The number of PUMP CAP UNIT operation has reached the specified limit. (The rotation of the pump motor has reached the specified limit.)
• Troubleshooting Guides: Replace the PUMP CAP UNIT , and reset its counter .

• Code: 1416
• Description: PUMP Undetermined position error
• Causes: PUMP CAP UNIT failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connection below?
  • PUMP CAP UNIT to MAIN BOARD (CN14)
  Replace the PUMP CAP UNIT

• Code: 1418
• Description: PUMP Overcurrent error
• Causes:
  • Connection failure of the pump motor or the pump motor encoder.
  • The number of occurrences of overcurrent to the pump motor has reached a predetermined limit.
  • Irregular load
  • pump motor encoder failure
  • pump motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • Pump motor (pump motor encoder) to MAIN BOARD (CN14).
  Replace the pump motor encoder and pump motor (PUMP CAP UNIT).

• Code: 1419
• Description: PUMP Oscillation error
• Causes: The control terminal (Vre terminal) of the pump motor driver has shorted out.
• Troubleshooting Guides: 1. Is the pump motor driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the pump motor driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 141A
• Description: PUMP Overload error
• Causes: Overcurrent to the pump motor was detected.
  • Pump motor encoder cable disconnection
  • Pump motor cable disconnection
  • Irregular load
  • Pump motor encoder failure
  • Pump motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • Pump motor (pump motor encoder) to MAIN BOARD (CN14)
  Replace the pump motor encoder and pump motor (PUMP CAP UNIT).

• Code: 141B
• Description: PUMP Over speed error
• Causes: The pump motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • Pump motor encoder failure
  • Pump motor driver failure
• Troubleshooting Guides: 1. Replace the pump motor encoder (PUMP CAP UNIT).
  2. Replace the MAIN BOARD.

• Code: 141C
• Description: PUMP Reversing error
• Causes: The number of occurrences of reversing the pump motor has reached a predetermined limit.
  • The polarity of pump motor encoder cable is opposite.
  • The polarity of pump motor cable is opposite.
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • Pump motor (pump motor encoder) to MAIN BOARD (CN14)
  Replace the pump motor encoder (PUMP CAP UNIT).

• Code: 141D
• Description: PUMP Driving time-out error
• Causes: Abnormally-long driving duration of the pump motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 141E
• Description: PUMP Velocity deviation error
• Causes: The pump motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • Pump motor encoder failure
  • Pump motor failure
  • Pump motor driver failure
• Troubleshooting Guides: 1. Replace the pump motor encoder and pump motor (PUMP CAP UNIT). 2. Replace the MAIN BOARD.

• Code: 141F
• Description: PUMP Lock error
• Causes: The pump motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • Pump motor encoder failure
  • Pump motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • Pump motor (pump motor encoder) to MAIN BOARD (CN14)
  Replace the pump motor encoder and pump motor (PUMP CAP UNIT).

• Code: 1430
• Description: Holder Ink Pad. Life of the Holder Ink Pad (IC HOLDER life error)
• Causes: The number of replacement counter of the ink cartridges has reached the specified life. (the life of the waste ink pad attached to the IC HOLDER)
• Troubleshooting Guides: Replace the IC HOLDER. and reset its counter

• Code: 14B0
• Description: Pump in the ink path. Life of the pump in the ink path (IC HOLDER life error)
• Causes: The number of IC HOLDER operation has reached the specified limit. (The motion of the pump in the ink path has reached the specified limit.)
• Troubleshooting Guides: Replace the IC HOLDER. and reset its counter

• Code: 14C0
• Description: DAMPER KIT error
• Causes: The DAMPER KIT has reached its end of specified life.
• Troubleshooting Guides: Replace the DAMPER KIT and reset its counter

• Code: 150C
• Description: PG position undetectable error
• Causes: When changing the PG, the PG SENSOR could not detect the PG position.
• Troubleshooting Guides: 1. Is the PG SENSOR out of order? Does the light shielding plate react to the sensor?
  2. Do the planetary gearing work normally? (Do the planet gears and outer gears properly engage with each other?)
  3. Is the CR UNIT out of its home position? (Do the planet gears and outer gears properly engage with each other?)
  1. Replace the PG SENSOR.
  2. Replace the APG UNIT.
  3. Remove any obstacles around the CR UNIT home position. The printer changes the PG with the CR UNIT being at its home position.

• Code: 1519
• Description: APG Oscillation error
• Causes: The control terminal (Vre terminal) of the APG motor driver has shorted out.
• Troubleshooting Guides: 1. Is the APG motor driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the APG motor driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 151A
• Description: APG Overload error
• Causes:
  • Connection failure of the APG motor.
  • Overcurrent to the APG motor was detected.
  • APG motor cable is damaged.
  • Irregular load
  • APG encoder failure
  • APG motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • APG motor (APG encoder) to MAIN BOARD (CN15)
  Replace the APG UNIT.

• Code: 151B
• Description: APG Over speed error
• Causes: The APG motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • APG encoder failure
  • APG motor driver failure
• Troubleshooting Guides: 1. Replace APG UNIT. 2. Replace the MAIN BOARD.

• Code: 151C
• Description: APG Reversing error
• Causes: The number of occurrences of reversing the APG motor has reached a predetermined limit.
  • The polarity of APG motor cable is opposite.
  • APG motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • APG motor (APG encoder) to MAIN BOARD (CN15)
  Replace APG UNIT.

• Code: 151D
• Description: APG Driving time-out error
• Causes: Detects that the driving period is irregularly long.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 151E
• Description: APG Velocity deviation error
• Causes: The APG motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • APG encoder failure
  • APG motor failure
  • APG motor driver failure
• Troubleshooting Guides: 1. Replace APG UNIT.
  2. Replace the MAIN BOARD.

• Code: 151F
• Description: APG Lock error
• Causes:
  • Connection failure of the APG motor.
  • The APG motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • APG encoder failure
  • APG motor failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • APG motor (APG encoder) to MAIN BOARD (CN15)
  Replace APG UNIT.

Solve Epson SureColor T3270 Error codes

• Code: 1523
• Description: ROLL Roll sensor error
• Causes:
  • Connection failure of the PE SENSOR (Roll Paper).
  • The lever of the PE SENSOR (Roll Paper) does not work correctly or dropped off.
  • PE SENSOR (Roll Paper) failure
• Troubleshooting Guides: 1. Is there any problems such as damaged cable or connection failures in the PE SENSOR (Roll Paper)? (CN17) 2. Does the lever of the PE SENSOR (Roll Paper) move correctly?
  Replace the PE SENSOR (Roll Paper).

• Code: 1529
• Description: ROLL Oscillation error
• Causes: The control terminal (Vre terminal) of the 1st PAPER FEED MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the 1st PAPER FEED MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the 1st PAPER FEED MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 152A
• Description: ROLL Overload error
• Causes:
  • Connection failure of the 1st PAPER FEED MOTOR.
  • Overcurrent to the1st PAPER FEED MOTOR was detected.
  • 1st PAPER FEED MOTOR cable is damaged.
  • Irregular load
  • 1st PAPER FEED MOTOR Encoder failure
  • 1st PAPER FEED MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 1st PAPER FEED MOTOR (1st PAPER FEED MOTOR Encoder) (CN15)
  Replace the 1st PAPER FEED MOTOR.

• Code: 152B
• Description: ROLL Over speed error
• Causes: The 1st PAPER FEED MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 1st PAPER FEED MOTOR Encoder failure
  • 1st PAPER FEED MOTOR failure
• Troubleshooting Guides: 1. Replace the 1st PAPER FEED MOTOR.
  2. Replace the MAIN BOARD.

• Code: 152C
• Description: ROLL Reversing error
• Causes: The number of occurrences of reversing the 1st PAPER FEED MOTOR has reached a predetermined limit.
  • The polarity of 1st PAPER FEED MOTOR encoder cable is opposite.
  • 1st PAPER FEED MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 1st PAPER FEED MOTOR (1st PAPER FEED MOTOR Encoder) (CN15)
  Replace the 1st PAPER FEED MOTOR.

• Code: 152D
• Description: ROLL Driving time-out error
• Causes: Abnormally-long driving duration of the 1st PAPER FEED MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 152E
• Description: ROLL Velocity deviation error
• Causes: The1st PAPER FEED MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 1st PAPER FEED MOTOR Encoder failure
  • 1st PAPER FEED MOTOR failure
  • 1st PAPER FEED MOTOR Driver failure
• Troubleshooting Guides: 1. Replace the 1st PAPER FEED MOTOR.
  2. Replace the MAIN BOARD.

• Code: 152F
• Description: ROLL Lock error
• Causes:
  • Connection failure of the 1st PAPER FEED MOTOR or the CR ENCODER.
  • The 1st PAPER FEED MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • 1st PAPER FEED MOTOR Encoder failure
  • 1st PAPER FEED MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 1st PAPER FEED MOTOR (1st PAPER FEED MOTOR Encoder) to MAIN BOARD (CN15).
  Replace the 1st PAPER FEED MOTOR.

• Code: 1539
• Description: Driven roller Oscillation error
• Causes: The control terminal (Vre terminal) of the PRESSURE ROLLER MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the PRESSURE ROLLER MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the PRESSURE ROLLER MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 153A
• Description: Driven roller Overload error
• Causes: Overcurrent to the PRESSURE ROLLER MOTOR was detected.
  • PRESSURE ROLLER SENSOR cable is damaged.
  • PRESSURE ROLLER MOTOR cable is damaged.
  • Irregular load
  • PRESSURE ROLLER MOTOR encoder failure
  • PRESSURE ROLLER MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • PRESSURE ROLLER MOTOR (PRESSURE ROLLER SENSOR) to MAIN BOARD (CN14)
  Replace the PRESSURE ROLLER MOTOR.

• Code: 153B
• Description: Driven roller Over speed error
• Causes: The PRESSURE ROLLER MOTOR was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • PRESSURE ROLLER SENSOR failure
  • PRESSURE ROLLER MOTOR driver failure
• Troubleshooting Guides: 1. Replace the PRESSURE ROLLER SENSOR.
  2. Replace the MAIN BOARD.

• Code: 153C
• Description: Driven roller Reversing error
• Causes: The number of occurrences of reversing the PRESSURE ROLLER MOTOR has reached a predetermined limit.
  • The polarity of PRESSURE ROLLER MOTOR encoder cable is opposite.
  • The polarity of PRESSURE ROLLER MOTOR cable is opposite.
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • PRESSURE ROLLER MOTOR (PRESSURE ROLLER MOTOR encoder cable) to SUB-B BOARD (CN5)
  Replace the PRESSURE ROLLER MOTOR encoder cable/ PRESSURE ROLLER MOTOR.

• Code: 153D
• Description: Driven roller Driving time-out error
• Causes: Abnormally-long driving duration of the PRESSURE ROLLER MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD

• Code: 153E
• Description: Driven roller Velocity deviation error
• Causes: The PRESSURE ROLLER MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • PRESSURE ROLLER MOTOR encoder failure
  • PRESSURE ROLLER MOTOR failure
  • PRESSURE ROLLER MOTOR driver failure
• Troubleshooting Guides: 1. Replace the PRESSURE ROLLER MOTOR encoder cable/PRESSURE ROLLER MOTOR.
  2. Replace the MAIN BOARD.

• Code: 153F
• Description: Driven roller Lock error
• Causes: The PRESSURE ROLLER MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • PRESSURE ROLLER MOTOR encoder failure
  • PRESSURE ROLLER MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • PRESSURE ROLLER MOTOR (PRESSURE ROLLER MOTOR encoder cable) to SUB-B BOARD (CN5)
  Replace the PRESSURE ROLLER MOTOR encoder cable/ PRESSURE ROLLER MOTOR.

• Code: 1540
• Description: Cutter Cutter HP detection error
• Causes: The home position of the Cutter is not detected.
  • Operation failure due to paper jam
  • Connection failure of the CUTTER HOME POSITION SENSOR.
  • CUTTER HOME POSITION SENSOR failure
  • CUTTER MOTOR failure
• Troubleshooting Guides: 1. Is there any paper jammed around the CUTTER UNIT?
  2. Is there any problems such as damaged cable or connection failures in the CUTTER HOME POSITION SENSOR? (CN16)
  Replace the CUTTER UNIT.

• Code: 1541
• Description: Cutter Cutter return error
• Causes: The Cutter cannot return to its home position.
  • Slipping of the teeth of the Cutter Timing Belt
  • CUTTER HOME POSITION SENSOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable or connection failures in the CUTTER HOME POSITION SENSOR? (CN16)
  Replace the CUTTER UNIT.

• Code: 1548
• Description: Cutter Oscillation error
• Causes: The control terminal (Vre terminal) of the cutter motor driver has shorted out.
• Troubleshooting Guides: 1. Is the cutter motor driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the cutter motor driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 1549
• Description: Cutter Motor disconnection error
• Causes:
  • Connection between the SUB-B BOARD and the MAIN BOARD has an abnormality.
  • The CUTTER UNIT operation is not detected.
  • Irregular load
  • CUTTER MOTOR Assy cable is damaged.
  • CUTTER MOTOR ENCORDER failure.
  • CUTTER MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connection below?
  • CUTTER MOTOR Assy to MAIN BOARD (CN4, CN301)
  Replace the CUTTER UNIT.

• Code: 154A
• Description: Cutter Overload error
• Causes: Overcurrent to the CUTTER MOTOR was detected.
  • CUTTER MOTOR ENCORDER cable is damaged.
  • CUTTER MOTOR cable is damaged.
  • Irregular load
  • CUTTER MOTOR ENCORDER failure
  • CUTTER MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • CUTTER MOTOR (CUTTER MOTOR ENCORDER) to SUB-B BOARD (CN4)
  Replace the CUTTER UNIT.

• Code: 154B
• Description: Cutter Over speed error
• Causes: The CUTTER MOTOR was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • CUTTER MOTOR ENCORDER failure
  • CUTTER MOTOR driver failure
• Troubleshooting Guides: 1. Replace the CUTTER UNIT.
  2. Replace the SUB-B BOARD.
  3. Replace the MAIN BOARD.

• Code: 154C
• Description: Cutter Reversing error
• Causes: The number of occurrences of reversing the CUTTER MOTOR has reached a predetermined limit.
  • The polarity of CUTTER MOTOR ENCORDER cable is opposite.
  • The polarity of CUTTER MOTOR cable is opposite.
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • CUTTER MOTOR (CUTTER MOTOR ENCORDER) to SUB-B BOARD (CN4)
  Replace the CUTTER UNIT.

• Code: 154D
• Description: Cutter Driving time-out error
• Causes: Abnormally-long driving duration of the CUTTER MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 154E
• Description: Cutter Velocity deviation error
• Causes: The CUTTER MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • CUTTER MOTOR ENCORDER failure
  • CUTTER MOTOR failure
  • CUTTER MOTOR driver failure
• Troubleshooting Guides: 1. Replace the CUTTER UNIT.
  2. Replace the SUB-B BOARD.
  3. Replace the MAIN BOARD.

• Code: 154F
• Description: Cutter Lock error
• Causes: The CUTTER MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • CUTTER MOTOR ENCORDER failure
  • CUTTER MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • Cutter motor (CUTTER MOTOR ENCORDER) to SUB-B BOARD (CN4)
  Replace the CUTTER UNIT.

• Code: 1551
• Description: Sensor Paper Thickness Sensor error
• Causes:
  • During detection of paper thickness, the thickness cannot be determined because the sensor is not stable due to vibration or the like.
  • The PAPER THICKNESS SENSOR is damaged and cannot detect the paper thickness correctly.
• Troubleshooting Guides: 1. Check if the PAPER THICKNESS SENSOR is secured firmly.
  2. Check if the cable of the PAPER THICKNESS SENSOR is routed correctly and secured with hooks(CN16).
  Replace the PAPER THICKNESS SENSOR.

• Code: 1561
• Description: Paper thickness at power-on error
• Causes: At power-on, the PAPER THICKNESS SENSOR detects more than 2.2mm paper thickness.
• Troubleshooting Guides: 1. Check if the paper with the thickness more than 2.2mm is loaded.
  2. Check and adjust the position of PAPER THICKNESS SENSOR.
  Replace the PAPER THICKNESS SENSOR.

• Code: 1599
• Description: ATC Oscillation error
• Causes: The control terminal (Vre terminal) of the ATC MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the ATC MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the ATC MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 159A
• Description: ATC Overload error
• Causes: Overcurrent to the ATC MOTOR was detected.
  • ATC MOTOR cable disconnection.
  • Irregular load
  • ATC MOTOR encoder failure
  • ATC MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • ATC MOTOR to MAIN BOARD (CN15)
  Replace the ATC MOTOR.

• Code: 159B
• Description: ATC Over speed error
• Causes: The ATC MOTOR was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • ATC MOTOR encoder failure
  • APG MOTOR driver failure
• Troubleshooting Guides: 1. Replace the ATC MOTOR.
  2. Replace the MAIN BOARD.

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• Code: 159C
• Description: ATC Reversing error
• Causes: The number of occurrences of reversing the ATC MOTOR has reached a predetermined limit.
  • The polarity of ATC MOTOR cable is opposite.
  • ATC MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • ATC MOTOR to MAIN BOARD (CN15)
  Replace the ATC MOTOR.

• Code: 159D
• Description: ATC Driving time-out error
• Causes: Abnormally-long driving duration of the ATC MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 159E
• Description: ATC Velocity deviation error
• Causes: The ATC MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • ATC MOTOR encoder failure
  • ATC MOTOR failure
  • ATC MOTOR driver failure
• Troubleshooting Guides: 1. Replace the ATC MOTOR.
  2. Replace the MAIN BOARD.

• Code: 159F
• Description: ATC Lock error
• Causes:
  • Connection failure of the ATC MOTOR.
  • The ATC MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • ATC MOTOR encoder failure
  • ATC MOTOR failure
• Troubleshooting Guides: Is there any problems such as damaged cable in the connections below?
  • ATC MOTOR to MAIN BOARD (CN15)
  Replace the ATC MOTOR.

• Code: 15B1
• Description: PPK ROLL Release error
• Causes: When detecting the origin of the PPK, the status of the sensor and the current PPK Unit¡¦s position do not match.
  • Connection failure of the 1st PPK RELEASE SENSOR A or B
  • 1st PPK RELEASE SENSOR A or B failure
  • 1st PPK RELEASE MOTOR failure
• Troubleshooting Guides: 1. Check if any disconnection, damages or broken cables in the 1st PPK RELEASE SENSOR A or B connection.
  2. Check if any disconnection, damage or broken cable in the 1st PPK RELEASE MOTOR.
  1. Replace the 1st PPK RELEASE SENSOR A or B.
  2. Replace the 1st PPK RELEASE MOTOR.

• Code: 15B9
• Description: PPK Oscillation error
• Causes: The control terminal (Vre terminal) of the 1st PPK RELEASE MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the 1st PPK RELEASE MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the 1st PPK RELEASE MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 15BA
• Description: PPK Overload error
• Causes:
  • Connection failure of the 1st PPK RELEASE MOTOR.
  • Overcurrent to the 1st PPK RELEASE MOTOR was detected.
  • 1st PPK RELEASE MOTOR cable is damaged.
  • Irregular load
  • 1st PPK RELEASE MOTOR Encoder failure
  • 1st PPK RELEASE MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 1st PPK RELEASE MOTOR (1st PPK RELEASE MOTOR Encoder) to MAIN BORARD (CN15)
  Replace the 1st PPK RELEASE MOTOR.

• Code: 15BB
• Description: PPK Over speed error
• Causes: The 1st PPK RELEASE MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 1st PPK RELEASE MOTOR Encoder failure
  • 1st PPK RELEASE MOTOR driver failure
• Troubleshooting Guides: 1. Replace the 1st PPK RELEASE MOTOR.
  2. Replace the MAIN BOARD.

• Code: 15BC
• Description: PPK Reversing error
• Causes: The number of occurrences of reversing the 1st PPK RELEASE MOTOR has reached a predetermined limit.
  • The polarity of 1st PPK RELEASE MOTOR is opposite.
  • 1st PPK RELEASE MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 1st PPK RELEASE MOTOR (1st PPK RELEASE MOTOR Encoder) to MAIN BORARD (CN15)
  Replace the 1st PPK RELEASE MOTOR.

• Code: 15BD
• Description: PPK Driving time-out error
• Causes: Abnormally-long driving duration of the 1st PPK RELEASE MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 15BE
• Description: PPK Velocity deviation error
• Causes: The 1st PPK RELEASE MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 1st PPK RELEASE MOTOR Encoder failure
  • 1st PPK RELEASE MOTOR failure
  • 1st PPK RELEASE MOTOR driver failure
• Troubleshooting Guides: Replace the 1st PPK RELEASE MOTOR.

• Code: 15C1
• Description: WPPK WROLL release error
• Causes: When detecting the origin of the 2nd PPK, the status of the sensor and the current PPK Unit¡¦s position do not match.
  • Connection failure of the 2nd PPK RELEASE SENSOR A or B
  • 2nd PPK RELEASE MOTOR failure
• Troubleshooting Guides: 1. Check if any disconnection, damages or broken cables in the 2nd PPK RELEASE SENSOR A or B connection. 2. Check if any disconnection, damage or broken cable in the 2nd PPK RELEASE MOTOR.
  1. Replace the 2nd PPK RELEASE SENSOR A or B. 2. Replace the 2nd PPK RELEASE MOTOR.

• Code: 15C9
• Description: WPPK Oscillation error
• Causes: The control terminal (Vre terminal) of the 2nd PPK RELEASE MOTOR driver has shorted out.
• Troubleshooting Guides: 1. Is the 2nd PPK RELEASE MOTOR driver on the MAIN BOARD damaged?
  2. Is there any foreign materials around the 2nd PPK RELEASE MOTOR driver?
  1. Remove the foreign material.
  2. If the error still occurs, replace the MAIN BOARD.

• Code: 15CA
• Description: WPPK Overload error
• Causes:
  • Connection failure of the 2nd PPK RELEASE MOTOR.
  • Overcurrent to the 2nd PPK RELEASE MOTOR was detected.
  • 2nd PPK RELEASE MOTOR cable is damaged.
  • Irregular load
  • 2nd PPK RELEASE MOTOR Encoder failure
  • 2nd PPK RELEASE MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 2nd PPK RELEASE MOTOR (2nd PPK RELEASE MOTOR Encoder) to SUB-C BOARD (CN4)
  • SUB-C BOARD to MAIN BOARD (CN500)
  Replace the 2nd PPK RELEASE MOTOR.

• Code: 15CB
• Description: WPPK Over speed error
• Causes: The 2nd PPK RELEASE MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 2nd PPK RELEASE MOTOR Encoder failure
  • 2nd PPK RELEASE MOTOR failure
• Troubleshooting Guides: 1. Replace the 2nd PPK RELEASE MOTOR.
  2. Replace the MAIN BOARD.

• Code: 15CC
• Description: WPPK Reversing error
• Causes: The number of occurrences of reversing the 2nd PPK RELEASE MOTOR has reached a predetermined limit.
  • The polarity of 2nd PPK RELEASE MOTOR cable is opposite.
  • 2nd PPK RELEASE MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 2nd PPK RELEASE MOTOR (2nd PPK RELEASE MOTOR Encoder) to SUB-C BOARD (CN4)
  • SUB-C BOARD to MAIN BOARD (CN500)
  Replace the 2nd PPK RELEASE MOTOR.

• Code: 15CD
• Description: WPPK Driving time-out error
• Causes: Abnormally-long driving duration of the 2nd PPK RELEASE MOTOR was detected.
  • Irregular load
  • Firmware becomes out of control
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: 15CE
• Description: WPPK Velocity deviation error
• Causes: The 2nd PPK RELEASE MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 2nd PPK RELEASE MOTOR Encoder failure
  • 2nd PPK RELEASE MOTOR failure
  • 2nd PPK RELEASE MOTOR driver failure
• Troubleshooting Guides: 1. Replace the 2nd PPK RELEASE MOTOR.
  2. Replace the MAIN BOARD.

• Code: 15CF
• Description: WPPK Lock error
• Causes:
  • Connection failure of the 2nd PPK RELEASE MOTOR.
  • The 2nd PPK RELEASE MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • 2nd PPK RELEASE MOTOR Encoder failure
  • 2nd PPK RELEASE MOTOR failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 2nd PPK RELEASE MOTOR (2nd PPK RELEASE MOTOR Encoder) to SUB-C BOARD (CN4)
  • SUB-C BOARD to MAIN BOARD (CN500)
  Replace the 2nd PPK RELEASE MOTOR.

• Code: 15D9
• Description: WATC Oscillation error
• Causes: The control terminal (Vre terminal) of the 2nd ATC Motor driver has shorted out.
• Troubleshooting Guides: 1. Is the 2nd ATC Motor driver on the MAIN BOARD damaged? 2. Is there any foreign materials around the 2nd ATC Motor driver?
  1. Remove the foreign material. 2. If the error still occurs, replace the MAIN BOARD.

• Code: 15DA
• Description: WATC Overload error
• Causes: Overcurrent to the 2nd ATC Motor was detected.
  • 2nd ATC Motor cable is damaged.
  • Irregular load
  • 2nd ATC Motor Encoder failure
  • 2nd ATC Motor failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 2nd ATC Motor to SUB-C BOARD (CN2)
  • SUB-C BOARD to MAIN BOARD (CN500)
  Replace the 2nd ATC Motor.

• Code: 15DB
• Description: WATC Over speed error
• Causes: The 2nd ATC Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • 2nd ATC Motor Encoder failure
  • 2nd ATC Motor failure
• Troubleshooting Guides: 1. Replace the 2nd ATC Motor.
  2. Replace the MAIN BOARD.

• Code: 15DC
• Description: WATC Reversing error
• Causes: The number of occurrences of reversing the 2nd ATC Motor has reached a predetermined limit.
  • The polarity of 2nd ATC Motor cable is opposite.
  • 2nd ATC Motor failure
• Troubleshooting Guides: Is there any problem such as damaged cable in the connections below?
  • 2nd ATC Motor to SUB-C BOARD (CN2)
  • SUB-C BOARD to MAIN BOARD (CN500)
  Replace the 2nd ATC Motor.

• Code: 15DD
• Description: WATC Driving time-out error
• Causes: Abnormally-long driving duration of the 2nd ATC Motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the MAIN BOARD.

• Code: Dxxy
• Description: Debugging Service call for FW debugging
• Causes: This error is intended to be used in the product development stage. It is supposed to not occur to marketed products, but may occur due to an unexpected cause such as external noises.
• Troubleshooting Guides: Turn the power off and then turn it back on. Does the printer recover from the error? (No repair work is needed unless the error occurs again.)
  1. Re-install the main firmware.
  2. Replace the MAIN BOARD.
  3. If not improved, escalate the case with the information in “Info1~Info3” displayed on the call window.

• Code: Fxxx
• Description: CPU related service call
• Causes: There is something wrong with the firmware.
• Troubleshooting Guides: Is the firmware installed correct one for the printer?
  Turn the power off and then turn it back on. Does the printer recover from the error? (No repair work is needed unless the error occurs again.)
  1. Re-install the main firmware. 2. Replace the MAIN BOARD. 3. If not improved, escalate the case with the information in “Info1~Info3” displayed on the call window.

• Code: S241
• Description: Debugging Debugging error
• Causes: The program’s image process error
• Troubleshooting Guides: Is there any problem such as damaged cable in the connection below?
  • MAIN BOARD to SUB BOARD (CN100)
  Replace the SUB BOARD.

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