Repair Canon MF8380Cdw Printer Error Codes Canon Servie Tool
– Printer model: Canon MF8380Cdw
– Error codes on Canon MF8380Cdw model and its description:
– Canon MF8380Cdw printer Error Codes and quick guide to troubleshooting:
- Code: E000-0000
- Description: Error in the fixing assembly start-up.
- Causes: Insufficient temperature rise detected by thermistor even after applying bias to the heater Cause: disconnected main thermistor / fixing heater, problem in DC controller PCB
- Solutions: • Check connectors of fixing assembly, DC controller PCB, fixing power supply unit, etc. • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs
- Code: E001-0000
- Description: Abnormally high temperature detected in fixing assembly
- Causes: Abnormally high temperature detected by main thermistor Cause: problem in main thermistor / DC controller
- Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCB
- Code: E001-0001
- Description: Abnormally high temperature detected in fixing assembly
- Causes: Abnormally high temperature detected by sub thermistor (sub thermistor triggered) Cause: problem in sub thermistor / DC controller PCB
- Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs
- Code: E003-0000
- Description: Abnormally low temperature detected in fixing assembly
- Causes: Temperature drop detected by main thermistor after attaining the target temperature Cause: problem in fixing power supply unit, disconnection of main thermistor, problem in DC controller PCB
- Solutions: • Check connectors of fixing assembly / DC controller PC • Replace fixing film/fixing power supply units • Replace DC controller PCBs
- Code: E003-0001
- Description: Abnormally low temperature detected in fixing assembly
- Causes: Temperature drop detected by sub thermistor after attaining the target temperature (sub thermistor triggered) Cause: problem in fixing power supply unit, disconnection of sub thermistor, problem in DC controller PCB
- Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs
- Code: E004-0000
- Description: Error in fixing power supply drive circuit
- Causes: Error in zero-cross signal detection for the pre-defined duration Cause: problem in fixing control circuit
- Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing power supply units
- Code: E012-0000
- Description: Error in ITB motor startup
- Causes: Error in attaining the target ITB motor rotation detected based on ITB motor speed detection signal after ITB motor is actuated. Cause: problem in ITB motor / DC controller PCB
- Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs
- Code: E012-0001
- Description: Error in ITB motor startup
- Causes: Error in ITB motor rotation after attaining the target rotation detected based on ITB motor speed detection signal. Cause: problem in ITB motor / DC controller PCB
- Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs
- Code: E014-0000
- Description: Error in fixing motor startup
- Causes: Error in attaining the target fixing motor rotation detected based on fixing motor speed detection signal after fixing motor is actuated. Cause: problem in fixing motor / DC controller PCB
- Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs
- Code: E014-0001
- Description: Error in fixing motor startup
- Causes: Error in fixing motor rotation after attaining the target rotation detected based on fixing motor speed detection signal. Cause: problem in fixing motor / DC controller PCB
- Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs
- Code: E015-0001
- Description: Error in developing roller contact
- Causes: Failed to detect changes in developing home position sensor signals within the pre-defined time after actuating main motor to control the developing roller contact. Cause: problem in developing home position sensor / main motor / DC controller PCB
- Solutions: • Check connectors of developing home position sensor, main motor and DC controller PCB. • Replace developing home position sensors • Replace main motors • Replace DC controller PCBs
- Code: E020-0000
- Description: Error in density sensor
- Causes: Failed to receive sufficient light to detect image density Cause: Dirt on density sensor, problem of density sensor / DC controller PCB / toner cartridge
- Solutions: • Check DC controller PCB onnectors. • Replace ITB units • Replace DC controller PCBs • Replace toner cartridges
- Code: E021-1003
- Description: Error in developing motor
- Causes: Cause of developing motor rotation error: problem in developing motor / DC controller PCB
- Solutions: • Check connectors of developing motor and DC controller PCB. • Replace developing motor • Replace DC controller PCB
- Code: E021-2003
- Description: Error in developing motor
- Causes: Error in attaining the target developing motor rotation detected based on developing motor speed detection signal after developing motor is actuated. Cause: problem in developing motor / DC controller PCB
- Solutions: • Check connectors of developing motor and DC controller PCB. • Replace developing motor • Replace DC controller PCBs
- Code: E024-0000
- Description: Error in toner level sensor
- Causes: Abnormal output of toner level sensor (Yellow) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
- Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs
- Code: E024-0001
- Description: Error in toner level sensor
- Causes: Abnormal output of toner level sensor (Magenta) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
- Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs
- Code: E024-0002
- Description: Error in toner level sensor
- Causes: Abnormal output of toner level sensor (Cyan) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
- Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs
- Code: E024-0003
- Description: Error in toner level sensor
- Causes: Abnormal output of toner level sensor (Black) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
- Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs
- Code: E052-0000
- Description: Error in 2-sided unit detection
- Causes: Failed to detect 2-sided unit Cause: improper 2-sided unit connection
- Solutions: • Check connectors of 2-sided unit and DC controller PCB • Replace DC controller PCBs
- Code: E066-0000
- Description: Error in environment sensor
- Causes: Error in environment sensor Cause: Problem in environment sensor / DC controller PCB
- Solutions: • Check connectors of environment sensor and DC controller PCB. • Replace environment sensor • Replace DC controller PCBs
- Code: E070-0000
- Description: Error in ITB / TOP sensor
- Causes: Error in ITB / TOP sensor Cause: Problem in ITB / TOP sensor / DC controller PCB
- Solutions: • Check connectors of ITB unit and DC controller PCB. • Replace ITB units • Replace DC controller PCBs
- Code: E078-0000
- Description: Error in primary transfer roller contact
- Causes: Primary transfer roller contact mechanism does not normally function Cause: problem in contact mechanism / ITB tension sensor / pickup motor / DC controller PCB
- Solutions: • Check contact mechanism • Check connectors of ITB tension sensor, pickup motor and DC controller PCB. • Replace ITB tension sensors • Replace pickup motors / DC controller PCBs
- Code: E100-0000
- Description: Error in scanner motor/laser unit/BD
- Causes: Failure in Yellow optical unit Cause: Problem in laser scanner unit / DC controller PCB
- Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs
- Code: E100-0001
- Description: Error in scanner motor/laser unit/BD
- Causes: Failure in Magenta optical unit Cause: Problem in laser scanner unit / DC controller PCB
- Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs
- Code: E100-0002
- Description: Error in scanner motor/laser unit/BD
- Causes: Failure in Cyan optical unit Cause: Problem in laser scanner unit / DC controller PCB
- Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs
- Code: E100-0003
- Description: Error in scanner motor/laser unit/BD
- Causes: Failure in Cyan optical unit Cause: Problem in laser scanner unit / DC controller PCB
- Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs
- Code: E110-0000
- Description: Error in primary pseudo-BD correction
- Causes: Scanner failed to be ready after starting up pseudo-BD control Cause: Problem in laser scanner unit / DC controller PCB
- Solutions: • Replace laser scanner units • Replace DC controller PCBs
- Code: E194-0000
- Description: Error in Patch Sensor
- Causes: Patch Sensor does not function normally Cause: Dirt on density sensor, problem in density sensor / DC controller PCB / toner cartridge
- Solutions: • Check DC controller PCB connectors • Replace ITB units • Replace DC controller PCBs • Replace toner cartridges
- Code: E196-0000
- Description: Error in DCON ROM
- Causes: Failed to update ROM of DC controller PCB Cause: Problem in DC controller PCB
- Solutions: • Update the set of main controller firmware • Replace DC controller PCB
- Code: E196-1000
- Description: Error in DCON ROM
- Causes: Error in writing in / reading from ROM (main) Cause: Problem in main controller PCB
- Solutions: • Update the set of main controller firmware • Replace DC controller PCBs
- Code: E196-2000
- Description: Error in DCON ROM
- Causes: Error in writing in/reading from ROM (storing settings) Cause: Problem in main controller PCB
- Solutions: • Update the set of main controller firmware • Replace DC controller PCBs
- Code: E198-0000
- Description: Failure in DC controller memory
- Causes: Failure in DC controller memory Cause: Problem in DC controller PC
- Solutions: • Replace DC controller PCBs
- Code: E202-0001
- Description: Error in reader HP sensor
- Causes: Error in reader HP outward Failed to move to HP even when CIS unit moves backward.
- Solutions: • Replace reader HP sensors • Replace reader motors • Replace reader units
- Code: E202-0002
- Description: Error in reader HP sensor
- Causes: Error in reader HP homeward Failed to move to HP even when CIS unit moves forward.
- Solutions: • Replace reader HP sensors • Replace reader motors • Replace reader units
- Code: E351-0000
- Description: System error
- Causes: System error Cause: Problem in main controller PCB
- Solutions: • Turn OFF and then ON the main power. • Replace main controller PCBs
- Code: E733-0000
- Description: Error in printer communication
- Causes: Failure between DC controller PCB and controller PCB Cause: Poor connection between PCBs, problem in DC controller PCB / main controller PCB
- Solutions: • Check connectors of DC controller PCB and main controller PCB • Replace DC controller PCBs • Replace main controller PCBs
- Code: E736-0000
- Description: Error in CCU communication
- Causes: Error in CCU-modem communication Cause: Problem in FAX-NCU PCB / main controller PCB
- Solutions: • Update the set of main controller firmware • Replace FAX-NCU PCBs • Replace main controller PCBs
- Code: E744-0001
- Description: Error in language file/BootRom/USB memory
- Causes: Error in language file version The version of language file does not match to Bootable
- Solutions: • Update the set of main controller firmware
- Code: E744-0002
- Description: Error in language file/BootRom/USB memory
- Causes: Error in language file size Language file exceeds allowable size
- Solutions: • Update the set of main controller firmware
- Code: E744-1001
- Description: Error in language file/BootRom/USB memory
- Causes: Versions of Bootable and BootRom do not match
- Solutions: • Update the set of main controller firmware
- Code: E744-4000
- Description: Error in language file/BootRom/USB memory
- Causes: Error in engine ID Detected illegal engine connection
- Solutions: • Check DC controller • Update DC controller firmware • Update the set of main controller firmware
- Code: E744-5000
- Description: Error in language file/BootRom/USB memory
- Causes: Error in panel microcomputer
- Solutions: • Check panel microcomputer to upgrade the version • Update the set of main controller firmware • Replace main controller PCBs
- Code: E746-0000
- Description: Error in main controller PCBs
- Causes: Communication error occurred in main controller PCB (other than scannerrelated) Cause: Problem in main controller PCB
- Solutions: • Replace main controller PCBs
- Code: E766-8000
- Description: Error in firmware
- Causes: Incorrect digital registration 3 point information Cause: Problem in firmware
- Solutions: • Power off/on • Update firmware
- Code: E766-9000
- Description: Error in firmware
- Causes: Error in laser scanner unit power supply Cause: Problem in firmware
- Solutions: • Power off/on • Update firmware
- Code: E766-xxxx
- Description: Error in firmware
- Causes: Error in connection occurred due to main controller software *: xxxx Task number related to Exception is shown in decimal Cause: Problem in firmware
- Solutions: • Power off/on • Update firmware
- Code: E804-0004
- Description: Error in power supply cooling fan
- Causes: Power supply cooling fan does not rotate in the specified rotation speed. Cause: Problem in power supply cooling fan / DC controller PCB
- Solutions: • Check connectors of power supply cooling fan / DC controller PCB • Replace power supply cooling fans • Replace DC controller PCBs
- Code: E805-0005
- Description: Error in 2-sided cooling fan
- Causes: 2-sided cooling fan does not rotate in the specified rotation speed. Cause: Problem in 2-sided cooling fan / DC controller PCB
- Solutions: • Check connectors of 2-sided cooling fan / DC controller PCB • Replace 2-sided cooling fans • Replace DC controller PCBs
- Code: E806-0000
- Description: Error in fixing / fixing power supply cooling fan
- Causes: Fixing / fixing power supply cooling fan does not rotate in the specified rotation speed. Cause: Problem in fixing / fixing power supply cooling fan / DC controller PCB
- Solutions: • Check connectors of fixing/fixing power supply cooling fan and DC controller PCB • Replace fixing / fixing power supply cooling fans • Replace DC controller PCBs
- Code: E808-0000
- Description: Error in low-voltage power supply
- Causes: Printer detected failure in low-voltage power supply Cause: Failure in low-voltage power supply, problem in DC controller PCB
- Solutions: • Check connectors of power supply unit and DC controller PCB • Replace power supply units • Replace DC controller PCBs
- Code: E840-0000
- Description: Error in pressure release mechanism
- Causes: Failed to control in home position (under pressure) after starting home position control Cause: Problem in fixing drive unit / fixing pressure release cam
- Solutions: • Replace fixing drive units • Replace fixing pressure release cams
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-mx350-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-lq-590-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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