Xerox Phaser 3100 MFP error and solving error codes

Xerox Phaser 3100 MFP error and solving error codes

– Compatible Printer model: Xerox Phaser 3100 MFP
– Xerox Phaser 3100 MFP Error Codes with quick guides:

• Code: 01
• Description: Engaged or no fax tone
• Causes: This code appears after 6 failed attempts.
• Troubleshooting Guides: Restart the transmission at a later time.

• Code: 03
• Description: Stopped by operator
• Causes: Communication stopped by the operator by pressing the STOP key.
• Troubleshooting Guides:

• Code: 04
• Description: Programmed number invalid
• Causes: Invalid programmed single-key or quickdial number (Example: a delayed transmission has been programmed with a single key and this key has been deleted).
• Troubleshooting Guides: Check the validity of the programmed number and/or the single-key associated to the programmed number.

• Code: 05
• Description: Scanning fault
• Causes: An error has occurred at the location of the document to be transmitted (Example: the sheet is jammed).
• Troubleshooting Guides: Check the ADF module.

• Code: 06
• Description: Printer not available
• Causes: An error has occurred on the printer (Example: out of paper, paper jam or cover open). In the case of a reception, this incident code only appears if the RECEPTION WITHOUT PAPER parameter is set to WITHOUT PAPER.
• Troubleshooting Guides: Check the printer.

• Code: 07
• Description: Disconnect
• Causes: The communication has been cut (bad connection).
• Troubleshooting Guides: Check the called number.

• Code: 08
• Description: Quality
• Causes: The document that you have transmitted has not been received correctly.
• Troubleshooting Guides: Contact your correspondent to check whether it is necessary to retransmit the document: the interference may have occurred in an unimportant area of the document.

• Code: 0A
• Description: No document to recover
• Causes: You have attempted to recover a document from a correspondent, but the latter has not stored the document or the password that was entered is wrong.
• Troubleshooting Guides: Contact your correspondent to check whether the document to recover has been stored or to check the validity of the password.

• Code: 0B
• Description: Wrong number of pages
• Causes: There is a difference between the number of pages indicated when the document was stored for transmission and the number of pages actually transmitted.
• Troubleshooting Guides: Check the number of pages of the document.

• Code: 0C
• Description: Received document faulty.
• Causes: The document is too long to be received in its entirety.
• Troubleshooting Guides: Ask the correspondent to check/reduce the length of his document.

• Code: 0D
• Description: Document transmission fault
• Causes: Document reception error.
• Troubleshooting Guides: Ask the correspondent to retransmit his document.

• Code: 13
• Description: Memory full
• Causes: The machine memory is full (there are too many documents that have been received but not yet printed, or waiting to be transmitted).
• Troubleshooting Guides: Print the received documents. Delete or transmit in immediate mode the documents waiting to be transmitted.

Solve Xerox Phaser 3100 MFP Error codes

• Code: 14
• Description: Memory full
• Causes: Received document memory saturated.
• Troubleshooting Guides: Print the received documents.

• Code: 16
• Description: List number x not retransmitted
• Causes: Failure to retransmit a document via a remote fax (the requested list of recipients is not programmed on the remote fax).
• Troubleshooting Guides: Check that the list of recipients is programmed on the remote fax.

• Code: 19
• Description: Stopped by correspondent
• Causes: Communication stopped by your correspondent (Example: a machine attempts to recover a document from your machine, and there is no document waiting for this correspondent).
• Troubleshooting Guides:

• Code: 1A
• Description: Disconnect
• Causes: Transmission has not started (the phone line is too noisy).
• Troubleshooting Guides: Check the quality of the phone line or restart the transmission at a later time.

• Code: 1B
• Description: Document transmission fault
• Causes: Document transmission error.
• Troubleshooting Guides: Transmission: restart the transmission. Reception: ask your correspondent to retransmit the document.

– Get more error code list with quick guide to fix printer product, click here


– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

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