Solved Roland RS640 VersaArt Error Codes
– Printer model: Roland RS640 VersaArt
– Error codes on Roland RS640 VersaArt model and its description:
– Roland RS640 VersaArt printer Error Codes and quick guide to troubleshooting:
- Code: 0001
- Description: Feed Motor Deviation Error (The order from the CPU does not match the feedback of the Feed Motor.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0002
- Description: Disorder of communication with Sub CPU This occurs when the Sub CPU is not detected after turning on the machine
- Causes: Servo Board does not work correctly. Sub CPU does not work correctly. There is a bad connection between Main Board and Servo Board.
- Troubleshooting Guides: Check cable connection between Main Board and Servo Board. Check the other cable connections of Servo Board. Servo Board replacement Main Board replacement Flexible cable replacement
- Code: 0004
- Description: Sub CPU SRAM error
- Causes: SRAM is broken.
- Troubleshooting Guides: Servo Board replacement
- Code: 0004
- Description: Feed Motor Overcurrent Error 1 (Big load is put on the motor movement instantaneously.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0005
- Description: An error occurs while downloading a program for sub CPU.
- Causes: Servo Board does not work correctly. Sub CPU does not work correctly. There is a bad connection between Main Board and Servo Board. A noise on a signal.
- Troubleshooting Guides: Check cable connection between Main Board and Servo Board. Check the other cable connections of Servo Board. Servo Board replacement Main Board replacement Flexible cable replacement
- Code: 0005
- Description: Feed Motor Deviation Error (The order from the CPU does not match the feedback of the Feed Motor.). Feed Motor Overcurrent Error 1 (Big load is put on the motor movement instantaneously.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0006
- Description: An error occurs when trying to connect with sub CPU.
- Causes: A noise on a signal while sending a command. Sub CPU was reset to default. Tried to communicate when Sub CPU was reset to default.
- Troubleshooting Guides: Check cable connection between Main Board and Servo Board. Check the other cable connections of Servo Board. Servo Board replacement Main Board replacement Flexible cable replacement
- Code: 0007
- Description: An error occurs while sending a command.
- Causes: Servo Board does not work correctly. Sub CPU does not work correctly. There is a bad connection between Main Board and Servo Board. A noise on a signal while sending a command. Sub CPU was reset while sending a command.
- Troubleshooting Guides: Check cable connection between Main Board and Servo Board. Check the other cable connections of Servo Board. Servo Board replacement Main Board replacement Flexible cable replacement
- Code: 0008
- Description: There is a problem with synchronizing serial communication to Sub CPU.
- Causes: Servo Board does not work correctly. Sub CPU does not work correctly. There is a bad connection between Main Board and Servo Board. A noise on a signal.
- Troubleshooting Guides: Check cable connection between Main Board and Servo Board. Check the other cable connections of Servo Board. Servo Board replacement Main Board replacement Flexible cable replacement
- Code: 0008
- Description: Feed Motor Overcurrent Error 2 (A little load is put on the motor movement for a long time.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0009
- Description: Feed Motor Deviation Error (The order from the CPU does not match the feedback of the Feed Motor.). Feed Motor Overcurrent Error 2 (A little load is put on the motor movement for a long time.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0010
- Description: Network I/F Initialize has not been completed.
- Causes: Network I/F does not work correctly. Firmware for Network I/F is not installed.
- Troubleshooting Guides: Check the firmware is installed into Network I/F. Main Board replacement
- Code: 0010
- Description: Scan Motor Deviation Error (The order from the CPU does not match the feedback of the Scan Motor.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0040
- Description: Scan Motor Overcurrent Error 1 (Big load is put on the motor movement instantaneously.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0050
- Description: Scan Motor Deviation Error (The order from the CPU does not match the feedback of the Scan Motor.). Scan Motor Overcurrent Error 1 (Big load is put on the motor movement instantaneously.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0080
- Description: Scan Motor Overcurrent Error 2 (A little load is put on the motor movement for a long time.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0090
- Description: Scan Motor Deviation Error (The order from the CPU does not match the feedback of the Scan Motor.). Scan Motor Overcurrent Error 2 (A little load is put on the motor movement for a long time.)
- Causes: External factors > 1. Media Jamming 2. Carriage is moved by hands. 3. Carriage runs into a thing/hand. 4. Media is stuck because it is caught by the paper pipe. 5. Media is pulled forcedly. 6. Loaded Media is too heavy. < Machine factors > 1. The grease lubrication of the motor gear is not enough. 2. Motor is broken/Life. 3. Servo Board is broken. 4. Carriage fixation to the belt is loose.
- Troubleshooting Guides:
- Code: 0101
- Description: Limit Position Initialize in the Service Mode has not been done.
- Causes: Limit Position Initialize has not been done. Limit Position Initialize is ended before it is completed.
- Troubleshooting Guides: Complete Limit Position Initialize correctly.
- Code: 0102
- Description: Even though the machine carries out the regular movement, the output of Limit Sensor does not reach the expected value.
- Causes: Limit Sensor does not work correctly or is broken.
- Troubleshooting Guides: Limit Sensor replacement Check the mechanical backlash or loose with the scan axis related parts.
- Code: 0107
- Description: Linear Encoder Setup has not been done.
- Causes: Linear Encoder Setup has not been done. Linear Encoder Setup is ended before it is completed.
- Troubleshooting Guides: Carry out Linear Encoder Setup in service menu.
- Code: 0109
- Description: Even though the machine carries out the regular movement, the output of the Wiper Sensor does not reach the expected value.
- Causes: Wiper Motor error Defect of Wiper Unit Defect of Wiper Sensor Cut-line or short-circuit of cable and Flexible cable
- Troubleshooting Guides: Wiper Motor Replacement Wiper Unit Replacement Wiper Sensor Replacement Cable and Flexible cable Replacement
- Code: 0110
- Description: Input value from Linear Encoder is not changed by the Linear Encoder origin setup. When Motor stops during printing, expected movement is not completed on some head.
- Causes: Read error of Linear Encoder. Read error of Encoder on Scan Motor side. Belt is not fixed to Head Carriage firmly.
- Troubleshooting Guides: Confirm whether Encoder Scale is between the slit of Encoder Module in a whole width of the machine. Check cable connection between Linear Encoder Board and Main Board. Confirm connection between Belt and Carriage. Linear Encoder replacement Scan Motor replacement Main Board replacement
- Code: 0112
- Description: Communication error with Cartridge IC driver
- Causes: Cartridge IC driver is broken. Cartridge IC driver cable has short circuited or cut-line.
- Troubleshooting Guides: Ink cartridge IC sensor replacement
- Code: 0114
- Description: This error occurs when the machine performs Flushing Position Detection
- Causes: Flushing position in the Service menu has not been performed
- Troubleshooting Guides: Carry out Flushing Position Adjustment in the service menu
- Code: 0130
- Description: There is a problem with Thermistor for Print Heater
- Causes: Thermistor cable has short circuited or cutline. Thermistor has a problem.
- Troubleshooting Guides: Check cable connection around Thermistor. Thermistor replacement
- Code: 0135
- Description: Print Heater temperature has reached 60°C and above
- Causes: Print Heater cable connection has a problem. Thermostat has a problem. Thermistor has a problem.
- Troubleshooting Guides: Check Print Heater Check Thermostat Check Thermistor
- Code: 0140
- Description: There is a problem with Thermistor for dryer.
- Causes: Thermistor cable has short circuited or cutline. Thermistor has a problem.
- Troubleshooting Guides: Check cable connection around Thermistor Thermistor replacement
- Code: 0145
- Description: Dryer temperature has reached 80°C and above.
- Causes: Dryer cable connection has a problem. Thermostat has a problem. Thermistor has a problem.
- Troubleshooting Guides: Check Dryer Check Thermostat Check Thermistor
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610
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