Sharp MXM3570 with list Error Codes and Epson Xp320 Adjustment Program

Sharp MXM3570 Printer with list Error Codes and Epson Xp320 Adjustment Program

– Printer model: Sharp MXM3570
– Error codes on Sharp MXM3570 with details instruction fixing:

Code: A0-01
Description: PCU ROM error
Causes: The firmware version up is not completed properly by interruption of the power during the version up operation PCU PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware version up Replace PCU PWB

Code: A0-02
Description: SCN ROM error
Causes: The firmware version up is not completed properly by interruption of the power during the version up operation. SCN MFP PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware version up Replace SCN MFP PWB

Code: A0-06
Description: FAX ROM error
Causes: The content of FAX ROM is abnormal The firmware version up is not completed properly by interruption of the power during the version up operation. FAX PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware version up Replace FAX PWB

Code: A0-10
Description: Color profile error
Causes: The content of the color profile is abnormal Combination inconsistency between MFP firmware and color profile
Troubleshooting Guides: SIM49-1 to execute the firmware version up Replace SCN MFP PWB

Code: A0-15
Description: Stored DSK data conflict
Causes: Inconsistency of ASIC MAIN firmware version
Troubleshooting Guides: Check ASIC MAIN firmware version Check installation state of TPM PWB

Code: A0-17
Description: UI data error
Causes: Inconsistency between UI contents and UI firmware version
Troubleshooting Guides: SIM49-1 to execute the firmware version up

Code: A0-18
Description: ASIC MAIN firmware inconsistent error
Causes: Inconsistency of ASIC firmware version in MFP
Troubleshooting Guides: SIM49-1 to execute the firmware version

Code: A0-19
Description: MFP boot error
Causes: ASIC trouble Memory trouble
Troubleshooting Guides: Extract and insert eMMC PWB Replace eMMC PWB Replace SCN MFP PWB

Code: A0-20
Description: MFP firmware and EEPROM data inconsistent error
Causes: Inconsistency between MFP firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware version up

Code: A0-21
Description: PCU firmware and EEPROM data inconsistent error
Causes: Inconsistency between PCU firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware version up

Code: A0-21
Description: PCU firmware and EEPROM data inconsistent error
Causes: Inconsistency between PCU firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware version up

Code: A0-22
Description: SCN firmware and EEPROM data inconsistent error
Causes: Inconsistency between SCN firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware version up

Code: C1-10
Description: Main charger error
Causes: Open circuit or short circuit of the main charger output
Troubleshooting Guides: 1) Check & Troubleshooting Guides Use SIM8-2 to check the output of [GB]. If the leakage noise or the flickering on the screen of the panel is detected; 1) Abnormality of the charger -> Remove and insert the charger or replace the charger. 2) Imperfect insetion of the charger -> Remove and insert the charger. 3) Abnormality of MHV Harness (Transformer T101 of the highvoltage PWB) -> Remove and insert MHV harness. 4) Abnormality of the developing unit -> Insert and remove the developing unit./Replace. 5) Looseness of screw (upper left of high-voltage PWB , and near the transformer T402) -> Tighten screw again. 2) Check & Troubleshooting Guides Use SIM8-2 to check the output of [GB]. If the leakage noise etc. is not detected; 1) Charger not inserted. -> Insert the Charger 2) Disconnection/breakage of MHV harness (Transformer T101 of the high-voltage PWB) -> Insert the harness./Replaces. 3) High-voltage PWB trouble -> Replace the high-voltage PWB. 4) PCU PWB trouble -> Replace PCU PWB. 5) Looseness of screw (upper left of high-voltage PWB , and near the transformer T402) -> Tighten screw again.

Code: C1-40
Description: HV PWB trouble
Causes: 1) Input harness disconnection in the high-voltage PWB. 2) Harness (MHV-T, THV-T) pin disconnection (the high-voltage PWB input connector CN1-2pin,CN1- 3pin) 3) 24V fuses meltdown in the high-voltage PWB 4) High-voltage error circuit (MHV-T, THV-T) breakage in the high-voltage PWB. 5) Input harness disconnection in the connector CN4 of the PCU PWB.
Troubleshooting Guides: 1) Check the harness and the connector (high-voltage PWB input connector CN1) 2) Check or replace the harness. (the high-voltage PWB input connector CN1-2pin, CN1-3pin) 3) Replace the high-voltage PWB 4) Replace the high-voltage PWB 5) Check the harness and the connector (PCU PWB input connector CN4)

Code: C4-20
Description: TC output error
Causes: Open/Short circuit of the transfer out put.
Troubleshooting Guides: 1) Check & Troubleshooting Guides Use SIM8-6 to the check the out put of [THV]. If the leakage noise or the flickering on the screen of the panel is detected; 1) Abnormality of the transfer unit. -> Remove and insert the transfer unit. -> Replace the transfer unit. 2) Imperfect insertion the transfer unit. -> Remove and insert the transfer unit. 3) Abnormality of the THV harness. -> Check THV wiring, Replace. 4) High-voltage PWB trouble -> Replace the high-voltage PWB. 5) PCU PWB trouble. -> Replace the PCU PWB 2) Check & Troubleshooting Guides Check the operation of OPC Drum. If it is not normal movement, 1) Abnormality of Drum drive motor (DM). -> Check Drum drive motor (DM). 2) Abnormality of OPC Drum -> Check OPC Drum -> Replace OPC Drum. 3) Check & Troubleshooting Guides Rapid environmental change (temperature and humidity). -> Power OFF/ON 4) Check & Troubleshooting Guides Abnormality of the Process Control. -> Operation SIM44-6

Code: E6-10
Description: Shading black correction error (SPF)
Causes: CCD unit connector, harness connection trouble CCD unit trouble DSPF PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness Replace CCD unit Replace DSPF PWB

Code: E6-11
Description: Shading white correction error (SPF)
Causes: CCD unit connector, harness connection trouble Scanner lamp lighting trouble Dirt on mirror, reference white plate CCD unit trouble DSPF PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness Check connection state of scanner lamp connector, harness Clean the reference white plate Replace CCD unit Replace DSPF PWB SIM63-2 to execute

Code: E6-14
Description: CCD-ASIC error (SPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

– Sharp MXM3570 printer Error Codes and quick guide on repairing:

Code: E7-01
Description: Image data error
Causes: Image data transfer error in SCN MFP PWB SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB connector, harness Replace SCN MFP PWB

Code: E7-03
Description: HDD/SSD error
Causes: SCN MFP PWB and HDD connector, harness connection trouble HDD trouble SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB and HDD connector, harness SIM62-2, 62-3 to execute Replace HDD Replace SCN MFP PWB

Code: E7-04
Description: HDD-ASIC error (DSK)
Causes: HDD-ASIC trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: E7-10
Description: Shading black correction error (OC)
Causes: Abnormality in the CCD black scan level when scanner lamp is turned OFF CCD unit connector, harness connection trouble CCD unit trouble SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness Replace CCD unit Replace SCN MFP PWB

Code: E7-11
Description: Shading white correction error (OC)
Causes: Abnormality in the CCD white reference plate scan level when scanner lamp is turned ON CCD unit connector, harness connection trouble Dirt on mirror, lens and white reference plate Scanner lamp lighting trouble CCD unit trouble SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness Check connection state of scanner lamp unit connector, harness Clean mirror, lens and white reference plate Replace CCD unit Replace SCN MFP PWB

Code: E7-14
Description: CCD-ASIC error (OC)
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: E7-20
Description: LSU BD detection error
Causes: Reduced laser power, lighting error, laser diode trouble LSU connector, harness connection trouble BD PWB trouble
Troubleshooting Guides: SIM61-1 to execute Check connection state of LSU connector, harness Replace BD PWB Replace LSU unit

Code: E7-21
Description: LSU LD deterioration error
Causes: Reduced laser power, lighting error, laser diode trouble LSU connector, harness connection trouble LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute Check connection state of LSU connector, harness Replace LSU PWB Replace LSU unit

Code: E7-24
Description: LSU LD driver error
Causes: Reduced laser power, lighting error, laser diode trouble LSU connector, harness connection trouble LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute Check connection state of LSU connector, harness Replace LSU PWB Replace LSU unit

Code: E7-28
Description: LSU ASIC – PCU access error
Causes: Communication error between LSU ASIC and PCU PWB Connector, harness connection trouble PCU PWB trouble LSU PWB trouble LSU unit trouble
Troubleshooting Guides: Check connection state of connector, harness Replace PCU PWB Replace LSU PWB Replace LSU unit

Code: E7-29
Description: LSU ASIC frequency error
Causes: LSU ASIC oscillator trouble LSU ASIC trouble LSU ASIC frequency error
Troubleshooting Guides: Replace LSU PWB

Code: E7-49
Description: Watermark data error
Causes: Watermark data error eMMC PWB trouble
Troubleshooting Guides: SIM49-5 to execute Replace eMMC PWB

Code: E7-50
Description: PCU PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware PCU PWB trouble LSU unit trouble
Troubleshooting Guides: Check firmware version Replace PCU PWB Replace LSU unit

Code: E7-55
Description: PCU PWB information sum error
Causes: Machine incompatible PWB and firmware PCU PWB trouble LSU unit trouble
Troubleshooting Guides: Check firmware version Replace PCU PWB Replace LSU unit

Code: E7-60
Description: SCN MFP PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware SCN MFP PWB trouble
Troubleshooting Guides: Check firmware version Replace SCN MFP PWB

Code: E7-61
Description: SCN MFP PWB and PCU PWB combination error
Causes: Combnation error of SCN MFP PWB?and PCU PWB SCN MFP PWB trouble
Troubleshooting Guides: Check combination of SCN MFP PWB and PCU PWB Replace SCN MFP PWB

Code: E7-62
Description: SCN MFP PWB and scanner combination error
Causes: Combination error of SCN MFP PWB and scanner SCN MFP PWB trouble
Troubleshooting Guides: Check combination of SCN MFP PWB and scanner

Code: E7-80
Description: SCN MFP PWB, scanner communication error
Causes: SCN MFP PWB connector, harness connection trouble SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB connector, harness Replace SCN MFP PWB

Code: E7-90
Description: SCN MFP PWB, PCU PWB communication error
Causes: SCN MFP PWB, PCU PWB connector, harness connection trouble SCN MFP PWB trouble PCU PWB trouble PCU PWB FLASH_DIMM connection trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB, PCU PWB connector, harness Replace SCN MFP PWB Replace PCU PWB Check connection state of PCU PWB FLASH_DIMM

Code: E7-91
Description: FAX received image data error
Causes: Image compression data corruption HDD trouble eMMC PWB trouble SCN MFP PWB trouble FAX PWB trouble
Troubleshooting Guides: SIM60-1 to execute Replace HDD Replace eMMC PWB Replace SCN MFP PWB Replace FAX PWB

Code: E7-92
Description: Copy image data error
Causes: Image compression data corruption SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute Replace HDD Replace SCN MFP PWB

Code: E7-93
Description: Copy, image send, FAX, filing, print image data process error
Causes: Image compression data corruption HDD trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute Replace HDD Replace SCN MFP PWB

Code: E7-94
Description: Image data process error
Causes: Image compression data corruption HDD trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute Replace HDD Replace SCN MFP PWB

Code: E7-96
Description: Memory check error
Causes: Memory contact error Memory trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute Check memory socket Replace SCN MFP PWB

Code: E7-A0
Description: LD PWB EEPROM/LD driver read/write error
Causes: EEPROM/LD Driver trouble EEPROM/LD Driver access error
Troubleshooting Guides: Check connection state of LD PWB, LSU PWB connector, harness Check connection state of PCU PWB, LSU PWB connector, harness Replace PCU PWB Replace LSU PWB

Code: E7-A8
Description: eMMC PWB error
Causes: eMMC PWB contact trouble eMMC PWB trouble SCN MFP PWB trouble
Troubleshooting Guides: Check contact state of eMMC PWB Replace eMMC PWB Replace SCN MFP PWB

Code: E7-C0
Description: TPM PWB access error
Causes: TPM PWB connection trouble TPM PWB used in other MFP was attached
Troubleshooting Guides: Power OFF/ON to cancel Check connection state of TPM PWB connector, harness

Code: E7-C1
Description: Security check error
Causes: Program error TPM PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Check connection state of TPM PWB connector, harness

Code: EE-EC
Description: Automatic toner density adjustment error
Causes: Sensor (TCS) trouble Developping unit trouble PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS) Replace developping unit Replace PCU PWB

Code: EE-EL
Description: Automatic toner density adjustment error (over toner)
Causes: Sensor (TCS) trouble Developping unit trouble PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS) Replace developping unit Replace PCU PWB

Code: EE-EU
Description: Automatic toner density adjustment error (under toner)
Causes: Sensor (TCS) trouble Developping unit trouble PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS) Replace developping unit Replace PCU PWB

Code: F1-00
Description: Finisher communication error
Causes: Connector, harness connection trouble Finisher PWB trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace finisher PWB Replace PCU PWB

Code: F1-01
Description: Finisher jogger operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (JOGHPS) trouble Motor (JOG_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (JOGHPS) Replace motor (JOG_M) Replace finisher PWB

Code: F1-02
Description: Finisher entry port transport operation trouble (1K)
Causes: Connector, harness connection trouble Motor (ENTRS_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (ENTRS_M) Replace finisher PWB

Code: F1-03
Description: Finisher oscillation operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPS) trouble Motor (FNMS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPS) Replace motor (FNMS) Replace finisher PWB

Code: F1-04
Description: Finisher paddle trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS2) trouble Motor (FNM10) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS2) Replace motor (FNM10) Replace finisher PWB

Code: F1-04
Description: Finisher paddle trouble (3K)
Causes: Connector, harness connection trouble Clutch (FNCDP) trouble Sensor (FNHPP) trouble Motor (FNME) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace clutch (FNCDP) Replace sensor (FNHPP) Replace motor (FNME) Replace finisher PWB

Code: F1-05
Description: Finisher return operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS3) trouble Motor (FNM2) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS3) Replace motor (FNM2) Replace finisher PWB

Code: F1-06
Description: Finisher paper exit transport operation trouble (1K)
Causes: Connector, harness connection trouble Motor (EXTRS_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (EXTRS_M) Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS11) trouble Motor (FNM7) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS11) Replace motor (FNM7) Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (STMHP) trouble Motor (STPMV_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (STMHP) Replace motor (STPMV_M) Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPMSS) trouble Motor (FNMMSS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPMSS) Replace motor (FNMMSS) Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNSTPLHP) trouble Motor (FNSTPLIF) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNSTRLHP) Replace motor (FNSTPLIF) Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (1K)
Causes: Connector, harness connection trouble Motor (STPMOV_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (STPMOV_M) Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPDSS) trouble Motor (FNMSS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPDSS) Replace motor (FNMSS) Replace finisher PWB

Code: F1-11
Description: Finisher paper exit operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (BLTHPS) trouble Motor (BLT_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (BLTHPS) Replace motor (BLT_M) Replace finisher PWB

Code: F1-12
Description: Finisher proof transport operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (PRFEX) trouble Motor (UPTRS_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (PRFEX) Replace motor (UPTRS_M) Replace finisher PWB

Code: F1-13
Description: Finisher paper exit guide plate operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (EXGPLTHP) trouble Motor (EXGPLT_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (EXGPLTHP) Replace motor (EXGPLT_M) Replace finisher PWB

Code: F1-14
Description: Finisher paper rear edge flap operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPFR) trouble Motor (FNMFR) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPFR) Replace motor (FNMFR) Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS9/FNPS10) trouble Motor (FNM6) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS9/FNPS10) Replace motor (FNM6) Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (UTRPH) trouble Motor (TRYLFT_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (UTRPH) Replace motor (TRYLFT_M) Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPMT/FNULMT) trouble Motor (FNMGMT) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPMT/FNULMT) Replace motor (FNMGMT) Replace finisher PWB

Code: F1-16
Description: Finisher escape/saddle transport switching operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPFECE) trouble Motor (FNMFECES) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPFECE) Replace motor (FNMFECES) Replace finisher PWB

Code: F1-18
Description: Finisher paper bundle hold operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS8) trouble Motor (FNM10) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS8) Replace motor (FNM10) Replace finisher PWB

Code: F1-19
Description: Finisher front paper alignment operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS4) trouble Motor (FNM3) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS4) Replace motor (FNM3) Replace finisher PWB

Code: F1-19
Description: Finisher front paper alignment operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPJF) trouble Motor (FNMJF) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPJF) Replace motor (FNMJF) Replace finisher PWB

Code: F1-20
Description: Finisher rear paper alignment operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS5) trouble Motor (FNM4) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS5) Replace motor (FNM4) Replace finisher PWB

Code: F1-20
Description: Finisher rear paper alignment operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPJR) trouble Motor (FNMJR) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPJR) Replace motor (FNMJR) Replace finisher PWB

Code: F1-22
Description: Finisher paper bundle exit operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS7) trouble Motor (FNM5) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS7) Replace motor (FNM5) Replace finisher PWB

Code: F1-22
Description: Finisher paper bundle exit operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPAR) trouble Motor (FNMAR) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPAR) Replace motor (FNMAR) Replace finisher PWB

Code: F1-23
Description: Safety switch trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNDOCFD) trouble Switch (FNOCFD/FNSSS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute Check connection state of connector, harness Replace sensor (FNDOCFD) Replace switch (FNOCFD/FNSSS) Replace finisher PWB

Code: F1-28
Description: Finisher stacking operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (HITHP) trouble Motor (PSN_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (HITHP) Replace motor (PSN_M) Replace finisher PWB

Code: F1-28
Description: Finisher stacking operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNHPGKS) trouble Motor (FNMGRS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNHPGKS) Replace motor (FNMGRS) Replace finisher PWB

Code: F1-29
Description: Fuse blown trouble (1K)
Causes: Over current
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace defective solenoid Replace defective motor Replace finisher PWB

Code: F1-30
Description: Finisher saddle communication error (3K)
Causes: Firmware is not latest version Connector, harness connection trouble Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute Check connection state of connector, harness Replace finisher PWB

Code: F1-31
Description: Finisher saddle folding operation trouble (1K)
Causes: Connector, harness connection trouble Motor (FLTRS_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (FLTRS_M) Replace finisher PWB

Code: F1-31
Description: Finisher paper exit operation trouble (3K)
Causes: Connector, harness connection trouble Motor (FNME) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (FNME) Replace finisher PWB

Code: F1-32
Description: Finisher punch unit communication error (Inner)
Causes: Connector, harness connection trouble Punch PWB trouble Finisher PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace punch PWB Replace finisher PWB

Code: F1-32
Description: Finisher punch unit communication error (3K)
Causes: Firmware is not latest version Connector, harness connection trouble Punch PWB trouble Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute Check connection state of connector, harness Replace punch PWB Replace finisher PWB

Code: F1-33
Description: Finisher punch shifting operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (PNCHMVHP) trouble Motor (PNCHMV_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (PNCHMVHP) Replace motor (PNCHMV_M) Replace finisher PWB

Code: F1-33
Description: Finisher punch shifting operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FCHPR) trouble Motor (FCMR) trouble Punch PWB trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FCHPR) Replace motor (FCMR) Replace punch PWB Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FCPI_S) trouble Motor (FCMOT) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FCPI_S) Replace motor (FCMOT) Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (PNCHHP/PNCHMVHP) trouble Motor (PNCH_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (PNCHHP/PNCHMVHP) Replace motor (PNCH_M) Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FCHPP) trouble Motor (FCP) trouble Punch PWB trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FCHPP) Replace motor (FCP) Replace punch PWB Replace finisher PWB

Code: F1-35
Description: Finisher punch registration operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (PAPPOS/PAPPOSHP) trouble Motor (STSMOV_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (PAPPOS/PAPPOSHP) Replace motor (STSMOV_M) Replace finisher PWB

Code: F1-37
Description: Finisher backup memory error (Inner)
Causes: Malfunction due to noises Finisher PWB trouble
Troubleshooting Guides: Replace finisher PWB

Code: F1-37
Description: Finisher backup memory error (3K)
Causes: Finisher PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Replace finisher PWB

Code: F1-38
Description: Finisher punch backup memory error (Inner)
Causes: Malfunction due to noises Punch PWB trouble
Troubleshooting Guides: Set punch specification Replace punch PWB

Code: F1-38
Description: Finisher punch backup memory error (3K)
Causes: Punch PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Replace punch PWB

Code: F1-41
Description: Finisher saddle paper positioning operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (ENDSHP) trouble Motor (ENDS_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (ENDSHP) Replace motor (ENDS_M) Replace finisher PWB

Code: F1-41
Description: Finisher saddle paper positioning operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPSR) trouble Motor (FSMSR) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPSR) Replace motor (FSMSR) Replace finisher PWB

Code: F1-42
Description: Finisher saddle switching operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPEL) trouble Motor (FSMDLE) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPEL) Replace motor (FSMDLE) Replace finisher PWB

Code: F1-43
Description: Finisher saddle alignment operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPJ) trouble Motor (FSMJ) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPJ) Replace motor (FSMJ) Replace finisher PWB

Code: F1-44
Description: Finisher saddle gripper operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPG) trouble Motor (FSMG) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPG) Replace motor (FSMG) Replace finisher PWB

Code: F1-45
Description: Finisher saddle staple operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPDSS) trouble Motor (FSMS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPDSS) Replace motor (FSMS) Replace finisher PWB

Code: F1-46
Description: Finisher saddle folding operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (FLDPLTHP) trouble Motor (FLDPLT_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FLDPLTHP) Replace motor (FLDPLT_M) Replace finisher PWB

Code: F1-46
Description: Finisher saddle folding operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSMCF) trouble Motor (FSMF) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSMCF) Replace motor (FSMF) Replace finisher PWB

Code: F1-47
Description: Finisher saddle paper transport operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FSHPP) trouble Motor (FSMC) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FSHPP) Replace motor (FSMC) Replace finisher PWB

Code: F1-48
Description: Finisher bundle transport upper pressure release / reference fence escape motor trouble (1K)
Causes: Connector, harness connection trouble Sensor (UPRSRLHP) trouble Motor (UPRSRL_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (UPRSRLHP) Replace motor (UPRSRL_M) Replace finisher PWB

Code: F1-49
Description: Finisher bundle transport lower pressure release motor trouble (1K)
Causes: Connector, harness connection trouble Sensor (LPRSRLHP) trouble Motor (LPRSRL_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (LPRSRLHP) Replace motor (LPRSRL_M) Replace finisher PWB

Code: F1-50
Description: Finisher – Main machine incompatible error
Causes: Improper combination between main machine and finisher Finisher PWB trouble
Troubleshooting Guides: Install finisher which is proper for main machine Replace finisher PWB

Code: F1-51
Description: Finisher communication error (3K)
Causes: Firmware is not latest version Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute Replace finisher PWB

Code: F1-53
Description: Finisher – Main machine inconsistent error
Causes: Firmware is not latest version Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute Replace finisher PWB

Code: F1-54
Description: Finisher punch unit destination inconsistent error (Inner) (3K)
Causes: Improper destination setting of punch unit
Troubleshooting Guides: Set proper destination of punch unit

Code: F1-55
Description: Finisher firmware inconsistent error
Causes: Finisher firmware inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: F1-78
Description: Finisher eco staple operation trouble (Inner)
Causes: Connector, harness connection trouble Sensor (FNPS15) trouble Motor (FNM9) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNPS15) Replace motor (FNM9) Replace finisher PWB

Code: F1-78
Description: Finisher staple free stapler operation trouble (3K)
Causes: Connector, harness connection trouble Sensor (FNMCSLS) trouble Motor (FNMSLS) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (FNMCSLS) Replace motor (FNMSLS) Replace finisher PWB

Code: F1-83
Description: Finisher guide operation trouble (3K)
Causes: Connector, harness connection trouble Motor (FNMDT) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute Check connection state of connector, harness Replace motor (FNMDT) Replace finisher PWB

Code: F1-89
Description: Finisher shift operation trouble (1K)
Causes: Connector, harness connection trouble Sensor (SFTROLHP) trouble Motor (SFT_M) trouble Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute SIM3-3 to execute Check connection state of connector, harness Replace sensor (SFTROLHP) Replace motor (SFT_M) Replace finisher PWB

Code: F2-22
Description: Discharge lamp trouble
Causes: Connector, harness connection trouble Discharge lamp trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace discharge lamp Replace PCU PWB

Code: F2-39
Description: Temperature sensor error
Causes: Connector, harness connection trouble Sensor (TH/HUD) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (TH/HUD) Replace PCU PWB

Code: F2-40
Description: Toner density error
Causes: Connector, harness connection trouble DV unit trouble Sensor (TCS) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace DV unit Replace sensor (TCS) Replace PCU PWB

Code: F2-58
Description: Humidity sensor error
Causes: Connector, harness connection trouble Sensor (TH/HUD) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (TH/HUD) Replace PCU PWB

Code: F2-64
Description: Toner supply trouble
Causes: Connector, harness connection trouble DV unit trouble Toner cartridge trouble Toner transport pipe section trouble Sensor (TCS) trouble Motor (TNM) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace DV unit Replace toner cartridge Check transport pipe section Replace sensor (TCS) Replace motor (TNM) Replace PCU PWB

Code: F2-70
Description: Improper toner cartridge detection
Causes: Improper toner cartridge is inserted Toner cartridge trouble PCU PWB trouble
Troubleshooting Guides: Replace toner cartrisge Replace PCU PWB

Code: F2-74
Description: Toner cartridge error
Causes: Connector, harness connection trouble Toner cartridge trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (TH/HUD) Replace PCU PWB

Code: F2-78
Description: Image density sensor error
Causes: Connector, harness connection trouble Sensor (PCS) dirt or trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Clean sensor (PCS) or replace Replace PCU PWB

Code: F3-12
Description: Paper feed tray 1 lift operation trouble
Causes: Connector, harness connection trouble Lift unit trouble Sensor (C1LUD) trouble Motor (C1LUM) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace lift unit Replace sensor (C1LUD) Replace motor (C1LUM) Replace PCU PWB

Code: F3-22
Description: Desk paper feed tray 1 lift operation trouble
Causes: Connector, harness connection trouble Lift unit trouble Sensor (C2LUD) trouble Motor (C2LUM) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace lift unit Replace sensor (C2LUD) Replace motor (C2LUM) Replace PCU PWB

Code: F6-00
Description: SCN MFP PWB – FAX communication error
Causes: Connector, harness connection trouble FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace FAX PWB

Code: F6-01
Description: FAX EEPROM read/write error
Causes: FAX EEPROM trouble FAX EEPROM access trouble
Troubleshooting Guides: SIM66-3 to execute Replace FAX EEPROM Replace FAX PWB

Code: F6-02
Description: FAX power supply trouble
Causes: Connector, harness connection trouble DC PWB trouble SCN MFP PWB trouble FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace DC PWB Replace SCN MFP PWB Replace FAX PWB

Code: F6-04
Description: FAX modem operation trouble
Causes: FAX modem chip operation trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-21
Description: Improper combination of TEL/LIU PWB and FAX soft switch inconsistent error
Causes: Improper destination of TEL/LIU PWB TEL/LIU PWB trouble
Troubleshooting Guides: Check proper destination of TEL/LIU PWB Replace TEL/LIU PWB

Code: F6-30
Description: FAX power controller access error
Causes: FAX power controller access trouble FAX power controller circuit trouble
Troubleshooting Guides: SIM66-42 to execute Replace FAX PWB

Code: F6-97
Description: FAX and main machine inconsistent error
Causes: Improper FAX PWB FAX PWB trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-98
Description: FAX and main machine destination inconsistent error
Causes: Main machine and FAX destination inconsistency
Troubleshooting Guides: SIM26-6 to execute Check FAX destination

Code: H2-00
Description: Thermistor open trouble (TH_UM_AD2)
Causes: Thermistor connector, harness connection trouble Fusing section connector connection trouble Thermistor trouble PCU PWB trouble AC PWB trouble Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute Check connection state of thermistor connector, harness Check connection state of fusing section connector Replace thermistor Replace PCU PWB Replace AC PWB trouble Check fusing unit installed

Code: H2-02
Description: Thermistor open trouble (TH_US)
Causes: Thermistor connector, harness connection trouble Fusing section connector connection trouble Thermistor trouble PCU PWB trouble AC PWB trouble Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute Check connection state of thermistor connector, harness Check connection state of fusing section connector Replace thermistor Replace PCU PWB Replace AC PWB trouble Check fusing unit installed

Code: H2-03
Description: Thermistor open trouble (TH_UM_AD1)
Causes: Thermistor connector, harness connection trouble Fusing section connector connection trouble Thermistor trouble PCU PWB trouble Fusing unit not installed Fusing unit trouble
Troubleshooting Guides: SIM44-14 to execute Check connection state of thermistor connector, harness Check connection state of fusing section connector Replace thermistor Replace PCU PWB Check fusing unit installed Replace fusing unit

Code: H2-06
Description: Thermistor open trouble (TH_US2)
Causes: Thermistor connector, harness connection trouble Fusing section connector connection trouble Thermistor trouble PCU PWB trouble AC PWB trouble Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute Check connection state of thermistor connector, harness Check connection state of fusing section connector Replace thermistor Replace PCU PWB Replace AC PWB trouble Check fusing unit installed

Code: H3-00
Description: Fusing section high temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble Thermistor trouble PCU PWB trouble AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace PCU PWB Replace AC PWB SIM14 to cancel

Code: H3-02
Description: Fusing section high temperature error (TH_US)
Causes: Thermistor connector, harness connection trouble Thermistor trouble PCU PWB trouble AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace PCU PWB Replace AC PWB SIM14 to cancel

Code: H4-00
Description: Fusing section low temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble Thermistor trouble Heater lamp trouble PCU PWB trouble Thermostat trouble AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace heater lamp Replace PCU PWB Replace thermostat Replace AC PWB SIM14 to cancel

Code: H4-02
Description: Fusing section low temperature error (TH_US)
Causes: Thermistor connector, harness connection trouble Thermistor trouble Heater lamp trouble PCU PWB trouble Thermostat trouble AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace heater lamp Replace PCU PWB Replace thermostat Replace AC PWB SIM14 to cancel

Code: H4-30
Description: Thermistor input error (TH_UM)
Causes: Thermistor connector, harness connection trouble Thermistor trouble Heater lamp trouble PCU PWB trouble
Troubleshooting Guides: SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace heater lamp Replace PCU PWB SIM14 to cancel

Code: H5-01
Description: 5 times continuous POD1 not reached jam
Causes: Fusing jam was not canceles completely (jam paper remains) Fusing unit installation trouble Fusing unit, drive section trouble Sensor (POD1) connector, harness connection trouble Sensor (POD1) trouble PCU PWB trouble
Troubleshooting Guides: Check fusing unit installed Check fusing drive section Check connection state of sensor (POD1) connector, harness Replace sensor (POD1) Replace PCU PWB Replace fusing unit SIM14 to cancel

Code: H7-10
Description: Recovery error from fuser low temperature (TH_UM)
Causes: Thermistor connector, harness connection trouble Thermistor trouble Heater lamp trouble PCU PWB trouble Thermostat trouble AC PWB trouble
Troubleshooting Guides: SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace heater lamp Replace PCU PWB Replace thermostat Replace AC PWB

Code: H7-12
Description: Recovery error from fuser low temperature (TH_US)
Causes: Thermistor connector, harness connection trouble Thermistor trouble Heater lamp trouble PCU PWB trouble Thermostat trouble AC PWB trouble
Troubleshooting Guides: SIM5-2 to execute Check connection state of thermistor connector, harness Replace thermistor Replace heater lamp Replace PCU PWB Replace thermostat Replace AC PWB

Code: L1-00
Description: Scanner feed trouble
Causes: Connector, harness connection trouble Scanner unit trouble Sensor (MHPS) trouble Motor (MIM) trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM1-1 to execute Check connection state of connector, harness Replace scanner unit Replace sensor (MHPS) Replace motor (MIM) Replace SCN MFP PWB

Code: L3-00
Description: Scanner return trouble
Causes: Connector, harness connection trouble Scanner unit trouble Sensor (MHPS) trouble Motor (MIM) trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM1-1 to execute Check connection state of connector, harness Replace scanner unit Replace sensor (MHPS) Replace motor (MIM) Replace SCN MFP PWB

Code: L4-02
Description: Paper feed motor trouble
Causes: Connector, harness connection trouble Motor (CPFM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (CPFM) Replace PCU PWB

Code: L4-03
Description: Fusing motor trouble
Causes: Connector, harness connection trouble Motor (FUM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (FUM) Replace PCU PWB

Code: L4-09
Description: Registration motor trouble
Causes: Connector, harness connection trouble Motor (RRM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (RRM) Replace PCU PWB

Code: L4-11
Description: Offset motor trouble
Causes: Connector, harness connection trouble Motor (OSM) trouble Sensor (SHPOS) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute SIM30-1 to execute Check connection state of connector, harness Replace motor (OSM) Replace sensor (SHPOS) Replace PCU PWB

Code: L4-16
Description: Fusing pressure release trouble
Causes: Connector, harness connection trouble Pressure release drive gear and idle gear trouble Motor (PRM) trouble Sensor (HLPCD) trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace pressure release drive gear and idle gear Replace motor (PRM) Replace sensor (HLPCD) Replace PCU PWB

Code: L4-17
Description: Drum motor trouble
Causes: Connector, harness connection trouble Motor (DM) trouble PCU PWB trouble
Troubleshooting Guides: SIM25-1 to execute Check connection state of connector, harness Replace motor (DM) Replace PCU PWB

Code: L4-32
Description: Power supply fan 1 trouble
Causes: Connector, harness connection trouble Fan (PSFM1) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute Check connection state of connector, harness Replace fan (PSFM1) Replace PCU PWB

Code: L4-39
Description: Paper exit fan 1 trouble
Causes: Connector, harness connection trouble Fan (POFM1) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute Check connection state of connector, harness Replace fan (POFM1) Replace PCU PWB

Code: L4-43
Description: Paper exit fan 2 trouble
Causes: Connector, harness connection trouble Fan (POFM2) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute Check connection state of connector, harness Replace fan (POFM2) Replace PCU PWB

Code: L4-50
Description: Process fan 1 trouble
Causes: Connector, harness connection trouble Fan (PROFM1) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute Check connection state of connector, harness Replace fan (PROFM1) Replace PCU PWB

Code: L4-51
Description: Process fan 2 trouble
Causes: Connector, harness connection trouble Fan (PROFM2) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute Check connection state of connector, harness Replace fan (PROFM2) Replace PCU PWB

Code: L4-75
Description: Paper exit motor trouble
Causes: Connector, harness connection trouble Motor (POM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (POM) Replace PCU PWB

Code: L4-76
Description: Reverse motor trouble
Causes: Connector, harness connection trouble Motor (SBM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (SBM) Replace PCU PWB

Code: L4-77
Description: ADU motor 1 trouble
Causes: Connector, harness connection trouble Motor (ADUM1) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (ADUM1) Replace PCU PWB

Code: L4-78
Description: ADU motor 2 trouble
Causes: Connector, harness connection trouble Motor (ADUM2) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (ADUM2) Replace PCU PWB

Code: L4-79
Description: Transport motor trouble
Causes: Connector, harness connection trouble Motor (PFM) trouble PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (PFM) Replace PCU PWB

Code: L6-10
Description: Polygon motor trouble
Causes: Connector, harness connection trouble Motor (PGM) trouble LSU PWB trouble
Troubleshooting Guides: SIM6-1 to execute Check connection state of connector, harness Replace motor (PGM) Replace LSU PWB Replace LSU unit

Code: L8-01
Description: Full wave signal detection error
Causes: Connector, harness connection trouble Power supply unit trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace power supply unit Replace PCU PWB

Code: L8-02
Description: Full wave signal error
Causes: Connector, harness connection trouble Power supply unit trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace power supply unit Replace PCU PWB

Code: L8-03
Description: Abnormal voltage input error
Causes: Connector, harness connection trouble AC MONITOR PWB trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace AC MONITOR PWB Replace PCU PWB

Code: L8-20
Description: Power controller communication error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: U1-01
Description: Battery trouble
Causes: Battery life Battery circuit trouble
Troubleshooting Guides: Check battery voltage is 2.5V or above Replace battery

Code: U2-00
Description: MFP EEPROM read/write error
Causes: EEPROM trouble EEPROM socket contact trouble Strong external noises
Troubleshooting Guides: Check power environment Replace EEPROM Replace SCN MFP PWB

Code: U2-05
Description: Erroneous detection of account management data/internal authentication DB table error
Causes: Authentication table error If frequent occurrence of this error is found, the following devices may possibly be damaged HDD/mSATA SSD/eMMC PWB trouble SCN MFP PWB trouble
Troubleshooting Guides: Replace HDD/mSATA SSD/eMMC PWB Replace SCN MFP PWB

Code: U2-11
Description: MFP EEPROM counter check sum error
Causes: EEPROM trouble EEPROM soket contact trouble Strong external noises
Troubleshooting Guides: Replace SCN MFP PWB SIM16 to cancel

Code: U2-30
Description: SCN MFP PWB and PCU PWB data inconsistency
Causes: When replacing SCN MFP PWB or PCU PWB, EEPROM which was mounted on PWB before replacement is not mounted on new PWB Replace SCN MFP PWB Replace PCU PWB
Troubleshooting Guides: Check EEPROM is properly set Replace SCN MFP PWB Replace PCU PWB

Code: U2-40
Description: eMMC PWB system storage data area error
Causes: eMMC PWB system storage data area error
Troubleshooting Guides: Power OFF/ON and backup data is written into eMMC PWB and machine is automatically booted

Code: U2-41
Description: HDD/mSATA SSD storage data area error
Causes: File error occurs saved data area, disabling backup of saved file of machine adjustment value in mSATA SSD
Troubleshooting Guides: Power OFF/ON to cancel Replace HDD/mSATA SSD SIM62 to execute HDD format SIM16 to cancel

Code: U2-42
Description: Machine adjustment data error
Causes: Saved file of machine adjustment value in eMMC PWB and system saved data in HDD/mSATA SSD error
Troubleshooting Guides: Perform backup of eMMC PWB, mSATA SSD and HDD Replace HDD/mSATA SSD SIM62 to execute HDD format Ajust machine again and set adjustment values

Code: U2-50
Description: User authentication data check sum error
Causes: HDD trouble SCN MFP PWB trouble Strong external noises
Troubleshooting Guides: Check data related to check sum error (address book, image send system registration data) and register again Replace HDD Replace SCN MFP PWB SIM16 to cancel

Code: U2-60
Description: Watermark check error
Causes: Watermark data trouble SCN MFP PWB trouble
Troubleshooting Guides: SIM49-5 to execute Replace SCN MFP PWB

Code: U2-70
Description: OCR dictionary check error
Causes: OCR dictionary data trouble
Troubleshooting Guides: SIM49-6 to execute

Code: U2-71
Description: Audio IC error
Causes: Audio IC trouble SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: U2-72
Description: Sound data check error
Causes: Sound data trouble
Troubleshooting Guides: SIM49-7 to execute

Code: U2-73
Description: NFC tag error
Causes: Connector, harness connection trouble NFC HOME KEY PWB trouble (for MX-Mxx70 series) HOME KEY PWB trouble (for MX-Mxx50 series) SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace NFC HOME KEY PWB (for MX-Mxx70 series) Replace HOME KEY PWB (for MX-Mxx50 series) Replace SCN MFP PWB

Code: U2-80
Description: SCN EEPROM read/write error
Causes: EEPROM socket contact trouble EEPROM trouble SCN MFP PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket Replace EEPROM Replace SCN MFP PWB SIM16 to cancel

Code: U2-81
Description: SCN EEPROM check sum error
Causes: EEPROM socket contact trouble EEPROM trouble SCN MFP PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket Replace EEPROM Replace SCN MFP PWB SIM16 to cancel

Code: U2-90
Description: PCU EEPROM read/write error
Causes: EEPROM socket contact trouble EEPROM trouble PCU PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket Check SIM adjustment values of engine and adjust again if they are improper Replace EEPROM Replace PCU PWB SIM16 to cancel

Code: U2-91
Description: PCU EEPROM check sum error
Causes: EEPROM socket contact trouble Replace EEPROM Replace PCU PWB
Troubleshooting Guides: Check contact of EEPROM socket Replace EEPROM Replace PCU PWB SIM16 to cancel

Code: U5-00
Description: SPF communication error
Causes: Malfunction due to noises Connector, harness connection trouble DSPF PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Check connection state of connector, harness Replace DSPF PWB

Code: U5-16
Description: SPF fan trouble
Causes: Connector, harness connection trouble
Troubleshooting Guides: SIM2-3 to execute Check connection state of connector, harness Replace fan (SPFFAN)

Code: U5-20
Description: SPF transport trouble
Causes: Connector, harness connection trouble Motor (SPFM) trouble
Troubleshooting Guides: SIM2-3 to execute Check connection state of connector, harness Replace motor (SPFM)

Code: U5-30
Description: SPF document feed tray lift up trouble
Causes: Lift up trouble is detected 5 times continuously Connector, harness connection trouble Sensor (STLD/STUD) trouble DSPF PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (STLD/STUD) Replace DSPF PWB

Code: U5-31
Description: SPF document feed tray lift down trouble
Causes: Lift down trouble is not detected within specified time Connector, harness connection trouble Sensor (STLD/STUD) trouble DSPF PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (STLD/STUD) Replace DSPF PWB

Code: U6-00
Description: PCU PWB – Paper feed desk communication error
Causes: Malfunction due to noises Connector, harness connection trouble Desk control PWB trouble PCU PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Check connection state of connector, harness Replace desk control PWB Replace PCU PWB

Code: U6-01
Description: Desk paper feed tray 2 lift trouble
Causes: Connector, harness connection trouble Sensor (D1LUD) trouble Desk control PWB trouble Lift unit trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (D1LUD) Replace desk control PWB Replace lift unit Replace PCU PWB

Code: U6-02
Description: Desk paper feed tray 3 lift trouble
Causes: Connector, harness connection trouble Sensor (D2LUD) trouble Desk control PWB trouble Lift unit trouble PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace sensor (D2LUD) Replace desk control PWB Replace lift unit Replace PCU PWB

Code: U6-09
Description: LCC lift trouble
Causes: Lift mechanism trouble Sensor (LRE) trouble Motor (LLM) trouble LCC main PWB trouble
Troubleshooting Guides: SIM4-2, 4-3 to execute Check lift unit Replace sensor (LRE) Replace motor (LLM) Replace LCC main PWB

Code: U6-10
Description: Desk paper transport trouble
Causes: Connector, harness connection trouble Motor (DPFM) trouble Desk control PWB trouble
Troubleshooting Guides: SIM4-2, 4-3 to execute Check connection state of connector, harness Replace motor (DPFM) Replace desk control PWB

Code: U6-20
Description: LCC PWB – PCU PWB communication error
Causes: Malfunction due to noises Connector, harness connection trouble LCC main PWB trouble PCU PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Check connection state of connector, harness Replace LCC main PWB Replace PCU PWB

Code: U6-21
Description: LCC paper transport trouble
Causes: Paper transport mechanism trouble Moto (LPFM) trouble LCC main PWB trouble
Troubleshooting Guides: SIM4-3 to execute Check paper transport mechanism Replace moto (LPFM) Replace LCC main PWB

Code: U6-22
Description: LCC 24V power trouble
Causes: Connector, harness connection trouble LCC main PWB trouble Main machine power unit trouble
Troubleshooting Guides: Check connection state of connector, harness Replace LCC main PWB Replace main machine power unit

Code: U6-23
Description: LCC tray descending trouble
Causes: Connector, harness connection trouble Switch (LWRSW) trouble LCC main PWB trouble
Troubleshooting Guides: SIM4-3 to execute Check connection state of connector, harness Replace switch (LWRSW) Replace LCC main PWB

Code: U6-50
Description: Desk – Main machine combination trouble
Causes: Improper combination between main machine and desk Desk control PWB trouble
Troubleshooting Guides: Install desk which is proper for main machine Replace desk control PWB

Code: U6-51
Description: LCC – Main machine combination trouble
Causes: Improper combination between main machine and LCC LCC main PWB trouble PCU PWB trouble
Troubleshooting Guides: Install LCC which is proper for main machine Replace LCC main PWB Replace PCU PWB

Code: U6-52
Description: Desk communication error
Causes: Connector, harness connection trouble between main machine and paper feed tray 2 PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace PCU PWB

Code: U6-54
Description: LCC firmware inconsistent error
Causes: Firmware version is inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: U6-55
Description: Desk firmware inconsistent error
Causes: Firmware version is inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: U7-50
Description: Vendor machine communication error
Causes: Strong external noises Improper setting of vendor machinespecifications Vendor machine trouble Connector, harness connection trouble SCN MFP PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel Change specification of vendor machine Check connection state of connector, harness Replace SCN MFP PWB

Code: U7-51
Description: Vendor machine operation trouble
Causes: Vendor machine trouble Connector, harness connection trouble
Troubleshooting Guides: Repair vendor machine referring to detailed error code Check connection state of connector, harness

Code: U9-01
Description: Touch panel trouble
Causes: Connector, harness connection trouble Touch panel trouble SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of connector, harness Replace touch panel Replace SCN MFP PWB

Code: UC-02
Description: ASIC CPT error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: UC-12
Description: ASIC CPT error (DSPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

Code: UC-20
Description: ASIC DOCC error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: UC-30
Description: ASIC DOCC error (DSPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

Epson Xp320 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson Xp320 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson Xp320 AdjProg or Epson Xp320 Adjustment Program or Epson Xp320 Adj Program, is a middleware developed by third-party software to supply for Epson Xp320 printer, making printer continuous printing without error.

– Epson Xp320 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson Xp320 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson Xp320 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson Xp320 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson Xp320 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson Xp320 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson Xp320 Adjustment Program Step 6

Active Epson Xp320 Adjustment Program

– Run Adjprog.exe, Copy Xp320 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson Xp320 Adjustment Program.