Repair Canon iR C3325i Printer Error Codes Canon Servie Tool
– Printer model: Canon iR C3325i
– Error codes on Canon iR C3325i model and its description:
– Canon iR C3325i printer Error Codes and quick guide to troubleshooting:
- Code: E001 0001
- Description: Fixing Main Thermistor high temperature detection error. The Fixing Main Thermistor in the Fixing Unit detected 284 deg C or higher for 0.2 sec or longer.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E001 0002
- Description: Fixing Sub Thermistor (Front) high temperature detection error. The Fixing Sub Thermistor (Front) in the Fixing Unit detected 295 deg C or higher for 0.2 sec or longer.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E002 0002
- Description: Fixing Sub Thermistor (Front) open circuit detection error. The Fixing Sub Thermistor (Front) detected a temperature of 40 deg C or lower for 3 sec or longer from when the Fixing Heater was turned ON until start of PI control
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E002 0003
- Description: Fixing Sub Thermistor (Rear) open circuit detection error. The Fixing Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from when the Fixing Heater was turned ON until start of PI control.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E002 0004
- Description: Fixing Main Thermistor temperature increase detection error. The Fixing Main Thermistor detected a temperature increase of 1 deg C for less than 5 sec from when the Fixing Heater was turned ON until start of PI control.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E003 0004
- Description: Fixing Main Thermistor low temperature detection error.The Fixing Main Thermistor detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E003 0005
- Description: Fixing Sub Thermistor (Front) low temperature detection error. The Fixing Sub Thermistor (Front) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E003 0006
- Description: Fixing Sub Thermistor (Rear) low temperature detection error. The Fixing Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Thermistor 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DA) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LA) to Relay Connector (8P) (Unit of replacement: CABLE, DRAWER RELAY) 3. Relay Connector (8P) to Fixing Thermistor (TH02) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E004 0001
- Description: Fixing Relay welding detection error. Zero cross interruption was detected although the Fixing Relay was not turned ON.
- Solutions: [Related parts] • Harness from the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Harness between the DC Controller PCB (UN04/J121) and the Fixing Drawer (J1001DB) (Unit of replacement: FIXING DRAWER ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E004 0002
- Description: Current detection circuit error. Current outside the specified range flowed to the Fixing Heater when the heater was turned ON. Or, failure of fixing current detection circuit was detected.
- Solutions: [Related parts] • Harnesses from the Low Voltage Power Supply PCB to the Fixing Heater 1. Low Voltage Power Supply PCB (UN01/J302) to AC Interlock Switch (SW12) (Unit of replacement: CABLE, AC INTERLOCK SWITCH) 2. AC Interlock Switch (SW12) to Fixing Drawer (J1001) (Unit of replacement: FIXING DRAWER ASSEMBLY) 3. Fixing Drawer (J1001) to Relay Connector (3P) (Unit of replacement: CABLE, DRAWER RELAY) 4. Relay Connector (3P) to Fixing Heater (H1 and H2/J1115) (Unit of replacement: FIXING FILM ASSEMBLY) • Harness between the DC Controller PCB (UN04/J121) and the Fixing Drawer (J1001DB) (Unit of replacement: FIXING DRAWER ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E009 0000
- Description: Fixing pressure timeout error. The Fixing Pressure Release Sensor did not detect ON status within 10 sec after the start of pressure application operation for fixing.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Pressure Release Sensor 1. DC Controller PCB (UN04/J122) to Relay Connector (11P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (11P) to Fixing Pressure Release Sensor (PS13) (Unit of replacement: PAPER DELIVERY DRIVE ASSEMBLY) • Harnesses from the DC Controller PCB to the Fixing Motor 1. DC Controller PCB (UN04/J122) to Relay Connector (8P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (8P) to Fixing Motor (M09) (Unit of replacement: FIXING DRIVE MOTOR ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Pressure Release Sensor (PS13) • Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E009 0001
- Description: Fixing disengagement timeout error. The Fixing Pressure Release Sensor did not detect OFF status within 10 sec after the start of fixing disengagement operation.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Pressure Release Sensor 1. DC Controller PCB (UN04/J122) to Relay Connector (11P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (11P) to Fixing Pressure Release Sensor (PS13) (Unit of replacement: PAPER DELIVERY DRIVE ASSEMBLY) • Harnesses from the DC Controller PCB to the Fixing Motor 1. DC Controller PCB (UN04/J122) to Relay Connector (8P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (8P) to Fixing Motor (M09) (Unit of replacement: FIXING DRIVE MOTOR ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Pressure Release Sensor (PS13) • Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E010 0001
- Description: Bk Drum_ITB Motor error. It did not become the specified speed for 0.5 consecutive sec although 0.8 sec have passed from the startup of the Bk Drum_ ITB Motor in the Main Drive Unit.
- Solutions: [Related parts] • Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Bk Drum_ITB Motor (M02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E010 0002
- Description: Bk Drum_ITB Motor error. The specified speed could not be maintained for 0.5 consecutive sec although it became the specified speed at least once from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
- Solutions: [Related parts] • Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Bk Drum_ITB Motor (M02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E010 0003
- Description: Bk Drum_ITB Motor error. There was no FG signal input for 0.3 sec from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
- Solutions: [Related parts] • Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Bk Drum_ITB Motor (M02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E012 0001
- Description: CL Drum Motor error. It did not become the specified speed for 0.5 consecutive sec although 0.8 sec have passed from the startup of the CL Drum Motor in the Main Drive Unit.
- Solutions: [Related parts] • Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • CL Drum Motor (M03) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E012 0002
- Description: CL Drum Motor error. The specified speed could not be maintained for 0.5 consecutive sec although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • CL Drum Motor (M03) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E012 0003
- Description: CL Drum Motor error. There was no FG signal input for 0.3 sec from the startup of the CL Drum Motor in the Main Drive Unit.
- Solutions: [Related parts] • Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • CL Drum Motor (M03) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E013 0001
- Description: Waste Toner Feed Motor error. After rotation speed of the Waste Toner Feed Motor was detected when the motor was driven, it was detected that the speed was not at the specified speed for 2 consecutive sec.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Waste Toner Feed Motor 1. DC Controller PCB (UN04/J132) to Relay Connector (13P) (Unit of replacement: CABLE, CASSETTE SIZE) 2. Relay Connector (13P) to Waste Toner Feed Motor (J1044) (Unit of replacement: CABLE, WASTE TONER SENSOR) • Waste Toner Container (Unit of replacement: WASTE TONER CASE ASSEMBLY) • Waste Toner Feed Unit (Unit of replacement: WASTE TONER PAPER FEED ASS’Y) • Waste Toner Feed Motor (M17) (Unit of replacement: WASTE TONER PAPER FEED ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Pull out the Waste Toner Container to check if the toner in the container is full. If the waste toner is full, remove the toner clogged in the Waste Toner Pipe. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E014 0001
- Description: Fixing Motor error. It did not become the specified speed for 0.5 consecutive sec although 0.7 sec have passed from the startup of the Fixing Motor
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Motor 1. DC Controller PCB (UN04/J122) to Relay Connector (8P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (8P) to Fixing Motor (M09/J1019) (Unit of replacement: FIXING DRIVE ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Gears in the Fixing Unit 1. Cam Gear (Unit of replacement: CAM/GEAR, 3T/21T) 2. Pressure Roller Gear (Unit of replacement: GEAR, 36T) • Fixing Motor (M09) (Unit of replacement: FIXING DRIVE MOTOR ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E014 0002
- Description: Fixing Motor error. The specified speed could not be maintained for 0.5 consecutive sec although it became the specified speed at least once from the startup of the Fixing Motor.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Motor 1. DC Controller PCB (UN04/J122) to Relay Connector (8P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (8P) to Fixing Motor (M09/J1019) (Unit of replacement: FIXING DRIVE ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Gears in the Fixing Unit 1. Cam Gear (Unit of replacement: CAM/GEAR, 3T/21T) 2. Pressure Roller Gear (Unit of replacement: GEAR, 36T) • Fixing Motor (M09) (Unit of replacement: FIXING DRIVE MOTOR ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E014 0003
- Description: Fixing Motor error. There was no FG signal input for 0.3 sec from the startup of the Fixing Motor.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Fixing Motor 1. DC Controller PCB (UN04/J122) to Relay Connector (8P) (Unit of replacement: CABLE, FEED) 2. Relay Connector (8P) to Fixing Motor (M09/J1019) (Unit of replacement: FIXING DRIVE ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • Gears in the Fixing Unit 1. Cam Gear (Unit of replacement: CAM/GEAR, 3T/21T) 2. Pressure Roller Gear (Unit of replacement: GEAR, 36T) • Fixing Motor (M09) (Unit of replacement: FIXING DRIVE MOTOR ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 01A8
- Description: ATR Sensor (Y) output error. The output value of the ATR Sensor (Y) in the Developing Unit (Y) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Y) to the DC Controller PCB 1. ATR Sensor (Y) (UN21/J1050) to Developing Unit (Y) (J1040) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Y) (J1040) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Y) (Unit of replacement: DEVELOPING ASSEMBLY, Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 01B8
- Description: ATR Sensor (Y) output error.The output value did not exceed 120 although the control voltage of the ATR Sensor (Y) in the Developing Unit (Y) was increased to 192 or higher, or it did not fall below 120 although the voltage was decreased to 42 at initialization.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Y) to the DC Controller PCB 1. ATR Sensor (Y) (UN21/J1050) to Developing Unit (Y) (J1040) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Y) (J1040) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Y) (Unit of replacement: DEVELOPING ASSEMBLY, Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 01C8
- Description: Error in take-up of Sealing Member (Y). The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (Y).
- Solutions: [Related parts] • Harnesses from the Registration Patch Sensor Unit to the DC Controller PCB 1. Registration Patch Sensor Unit to Relay Connector (16P) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) 2. Relay Connector (16P) to DC Controller PCB (UN04/J120) (Unit of replacement: NEW OLD SENSING HOLDER ASS’Y) • Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN04/J114 and J112) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Registration Patch Sensor Unit (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • Developing Unit (Y) (Unit of replacement: DEVELOPING ASSEMBLY, Y) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 02A8
- Description: ATR Sensor (M) output error. The output value of the ATR Sensor (M) in the Developing Unit (M) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (M) to the DC Controller PCB 1. ATR Sensor (M) (UN22/J1051) to Developing Unit (M) (J1041) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (M) (J1041) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (M) (Unit of replacement: DEVELOPING ASSEMBLY, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 02B8
- Description: ATR Sensor (M) output error. The output value did not exceed 120 although the control voltage of the ATR Sensor (M) in the Developing Unit (M) was increased to 192 or higher, or it did not fall below 120 although the voltage was decreased to 42 at initialization.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (M) to the DC Controller PCB 1. ATR Sensor (M) (UN22/J1051) to Developing Unit (M) (J1041) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (M) (J1041) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (M) (Unit of replacement: DEVELOPING ASSEMBLY, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 02C8
- Description: Error in take-up of Sealing Member (M). The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (M).
- Solutions: [Related parts] • Harnesses from the Registration Patch Sensor Unit to the DC Controller PCB 1. Registration Patch Sensor Unit to Relay Connector (16P) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) 2. Relay Connector (16P) to DC Controller PCB (UN04/J120) (Unit of replacement: NEW OLD SENSING HOLDER ASS’Y) • Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN04/J114 and J112) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Registration Patch Sensor Unit (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • Developing Unit (M) (Unit of replacement: DEVELOPING ASSEMBLY, M) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 03A8
- Description: ATR Sensor (C) output error. The output value of the ATR Sensor (C) in the Developing Unit (C) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (C) to the DC Controller PCB 1. ATR Sensor (C) (UN23/J1052) to Developing Unit (C) (J1042) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (C) (J1042) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (C) (Unit of replacement: DEVELOPING ASSEMBLY, C) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 03B8
- Description: ATR Sensor (C) output error. The output value did not exceed 120 although the control voltage of the ATR Sensor (C) in the Developing Unit (C) was increased to 192 or higher, or it did not fall below 120 although the voltage was decreased to 42 at initialization.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (C) to the DC Controller PCB 1. ATR Sensor (C) (UN23/J1052) to Developing Unit (C) (J1042) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (C) (J1042) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (C) (Unit of replacement: DEVELOPING ASSEMBLY, C) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 03C8
- Description: Error in take-up of Sealing Member (C). The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (C).
- Solutions: [Related parts] • Harnesses from the Registration Patch Sensor Unit to the DC Controller PCB 1. Registration Patch Sensor Unit to Relay Connector (16P) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) 2. Relay Connector (16P) to DC Controller PCB (UN04/J120) (Unit of replacement: NEW OLD SENSING HOLDER ASS’Y) • Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN04/J114 and J112) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Registration Patch Sensor Unit (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • Developing Unit (C) (Unit of replacement: DEVELOPING ASSEMBLY, C) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 04A8
- Description: ATR Sensor (Bk) output error. The output value of the ATR Sensor (Bk) in the Developing Unit (Bk) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Bk) to the DC Controller PCB 1. ATR Sensor (Bk) (UN24/J1053) to Developing Unit (Bk) (J1043) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Bk) (J1043) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Bk) (Unit of replacement: DEVELOPING ASSEMBLY, BK) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E020 04B8
- Description: ATR Sensor (Bk) output error. The output value did not exceed 120 although the control voltage of the ATR Sensor (Bk) in the Developing Unit (Bk) was increased to 192 or higher, or it did not fall below 120 although the voltage was decreased to 42 at initialization.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Bk) to the DC Controller PCB 1. ATR Sensor (Bk) (UN24/J1053) to Developing Unit (Bk) (J1043) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Bk) (J1043) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Bk) (Unit of replacement: DEVELOPING ASSEMBLY, BK) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0001
- Description: Developing Motor error. It did not become the specified speed for 0.5 consecutive sec although 0.8 sec have passed from the startup of the Developing Motor
- Solutions: [Related parts] • Harness between the Developing Motor (M10/J1190) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Developing Motor (M10) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0002
- Description: Developing Motor error. The specified speed could not be maintained for 0.5 consecutive sec although it became the specified speed at least once from the startup of the Developing Motor.
- Solutions: [Related parts] • Harness between the Developing Motor (M10/J1190) and the DC Controller PCB (UN04/J129) (Unit of replacement: CABLE, MAIN DRIVE) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Developing Motor (M10) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0120
- Description: Developing Screw rotation detection error (Y). The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (Y) in the Developing Unit (Y) was 12 V or less during rotation of the Developing Screw.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Y) to the DC Controller PCB 1. ATR Sensor (Y) (UN21/J1050) to Developing Unit (Y) (J1040) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Y) (J1040) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Y) (Unit of replacement: DEVELOPING ASSEMBLY, Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0220
- Description: Developing Screw rotation detection error (M). The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (M) in the Developing Unit (M) was 12 V or less during rotation of the Developing Screw
- Solutions: [Related parts] • Harnesses from the ATR Sensor (M) to the DC Controller PCB 1. ATR Sensor (M) (UN22/J1051) to Developing Unit (M) (J1041) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (M) (J1041) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (M) (Unit of replacement: DEVELOPING ASSEMBLY, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0320
- Description: Developing Screw rotation detection error (C). The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (C) in the Developing Unit (C) was 12 V or less during rotation of the Developing Screw.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (C) to the DC Controller PCB 1. ATR Sensor (C) (UN23/J1052) to Developing Unit (C) (J1042) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (C) (J1042) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (C) (Unit of replacement: DEVELOPING ASSEMBLY, C) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E021 0420
- Description: Developing Screw rotation detection error (Bk). The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (Bk) in the Developing Unit (Bk) was 12 V or less during rotation of the Developing Screw.
- Solutions: [Related parts] • Harnesses from the ATR Sensor (Bk) to the DC Controller PCB 1. ART Sensor (Bk) (UN24/J1053) to Developing Unit (Bk) (J1043) (Unit of replacement: CABLE, DEVELOPING) 2. Developing Unit (Bk) (J1043) to Relay Connector (4P) (Unit of replacement: CABLE, RELAY) 3. Relay Connector (4P) to DC Controller PCB (UN04/J128) (Unit of replacement: CABLE, SENSOR) • Developing Unit (Bk) (Unit of replacement: DEVELOPING ASSEMBLY, BK) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0110
- Description: Bottle Motor error (Y). The Toner Supply Sensor (Y) did not detect change for 1 sec or longer while the Bottle Motor (YM) was rotated at toner supply.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (YM) to the DC Controller PCB 1. Bottle Motor (YM) (M04) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (Y) (PS26/J1059) and DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (Y) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0120
- Description: Bottle Motor error (Y). Rotation of bottle was detected while the Toner Bottle Motor (Y) was OFF.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (YM) to the DC Controller PCB 1. Bottle Motor (YM) (M04) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (Y) (PS26/J1059) and DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (Y) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0168
- Description: No toner detection error (Y). The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y).
- Solutions: [Related parts] • Toner Container (Y) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • Developing Unit (Y) (UN21) (Unit of replacement: DEVELOPING ASSEMBLY, Y) ITB Rail Rear Unit (Unit of replacement: I.T.B. RAIL ASSEMBLY, REAR) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E025 0210
- Description: Bottle Motor error (M). The Toner Supply Sensor (M) did not detect change for 1 sec or longer while the Bottle Motor (YM) was rotated at toner supply.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (YM) to the DC Controller PCB 1. Bottle Motor (YM) (M04) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (M) (PS27/J1060) and DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (M) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0220
- Description: Bottle Motor error (M). Rotation of bottle was detected while the Toner Bottle Motor (M) was OFF.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (YM) to the DC Controller PCB 1. Bottle Motor (YM) (M04) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (M) (PS27/J1060) and DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (M) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0268
- Description: No toner detection error (M). The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (M).
- Solutions: [Related parts] • Toner Container (M) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, Y, M) • Developing Unit (M) (UN22) (Unit of replacement: DEVELOPING ASSEMBLY, M) ITB Rail Rear Unit (Unit of replacement: I.T.B. RAIL ASSEMBLY, REAR) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E025 0310
- Description: Bottle Motor error (C). The Toner Supply Sensor (C) did not detect change for 1 sec or longer while the Bottle Motor (CK) was rotated at toner supply.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (CK) to the DC Controller PCB 1. Bottle Motor (CK) (M05) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (C) (PS28/J1061) and the DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (C) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0320
- Description: Bottle Motor error (C). Rotation of bottle was detected while the Toner Bottle Motor (C) was OFF
- Solutions: [Related parts] • Harnesses from the Bottle Motor (CK) to the DC Controller PCB 1. Bottle Motor (CK) (M05) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) -Harness between the Toner Supply Sensor (C) (PS28/J1061) and the DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (C) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0368
- Description: No toner detection error (C). The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (C).
- Solutions: [Related parts] • Toner Container (C) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • Developing Unit (C) (UN23) (Unit of replacement: DEVELOPING ASSEMBLY, C) ITB Rail Rear Unit (Unit of replacement: I.T.B. RAIL ASSEMBLY, REAR) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E025 0410
- Description: Bottle Motor error (Bk). The Toner Supply Sensor (Bk) did not detect change for 1 sec or longer while the Bottle Motor (CK) was rotated at toner supply.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (CK) to the DC Controller PCB 1. Bottle Motor (CK) (M05) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (Bk) (PS29/J1062) and the DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (Bk) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0420
- Description: Bottle Motor error (Bk). Rotation of bottle was detected while the Toner Bottle Motor (Bk) was OFF.
- Solutions: [Related parts] • Harnesses from the Bottle Motor (CK) to the DC Controller PCB 1. Bottle Motor (CK) (M05) to Relay Connector (2P) (Unit of replacement: CABLE, BOTTLE DRIVE MOTOR) 2. Relay Connector (2P) to DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Harness between the Toner Supply Sensor (Bk) (PS29/J1062) and the DC Controller PCB (UN04/J127) (Unit of replacement: CABLE, TONER BOTTLE) • Toner Supply Sensor (Bk) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E025 0468
- Description: No toner detection error (Bk). The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk).
- Solutions: [Related parts] • Toner Container (Bk) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY, C, K) • Developing Unit (Bk) (UN24) (Unit of replacement: DEVELOPING ASSEMBLY, BK) ITB Rail Rear Unit (Unit of replacement: I.T.B. RAIL ASSEMBLY, REAR) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E029 5008
- Description: Registration Patch Sensor (Front) density error. The background regular reflection output of the Registration Patch Sensor Unit (Front) did not fall within the range from 115 to 1000 at initialization of the Developing Unit.
- Solutions: [Related parts] • Harnesses from the Registration Patch Sensor Unit (Front) to the DC Controller PCB 1. Registration Patch Sensor Unit (Front) (UN26/J1022) to Relay Connector (16P) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) 2. Relay Connector (16P) to DC Controller PCB (UN04/J120) (Unit of replacement: NEW OLD SENSING HOLDER UNIT) • Registration Patch Sensor Unit (Front) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • DC Controller PCB (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the sensor window of the Registration Patch Sensor Unit (Front) is soiled. If it is soiled, clean it with lint-free paper moistened with water. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E029 7008
- Description: Registration Patch Sensor (Rear) density error. The background regular reflection output of the Registration Patch Sensor Unit (Rear) did not fall within the range from 115 to 1000 at initialization of the Developing Unit
- Solutions: [Related parts] • Harnesses from the Registration Patch Sensor Unit (Rear) to the DC Controller PCB 1. Registration Patch Sensor Unit (Rear) (UN25/J1066) to Relay Connector (16P) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) 2. Relay Connector (16P) to DC Controller PCB (UN04/J120) (Unit of replacement: NEW OLD SENSING HOLDER UNIT) • Registration Patch Sensor Unit (Rear) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • DC Controller PCB (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the sensor window of the Registration Patch Sensor Unit (Rear) is soiled. If it is soiled, clean it with lint-free paper moistened with water. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E073 0001
- Description: Interlock error. The Interlock (24 V) was not detected although all the doors of the host machine were closed.
- Solutions: [Related parts] • Harnesses from the Interlock Switch 1 and 2 to the DC Controller PCB 1. Interlock Switch 1 and 2 (SW02 and SW03) to Relay Connector (9P) (Unit of replacement: CABLE, INTERLOCK SWITCH) 2. Relay Connector (9P) to DC Controller PCB (UN04/J133) (Unit of replacement: CABLE, SENSOR) • Harness between the Low Voltage Power Supply PCB (UN01/ J315 and J322) and the DC Controller PCB (UN04/J100 and J115) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E074 0001
- Description: ITB HP time out error. The HP Sensor in the Main Drive Unit did not detect home position within the specified period of time.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Primary Transfer Roller Disengagement HP Sensor 1. DC Controller PCB (UN04/J131) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN DRIVE) 2. Relay Connector (3P) to Primary Transfer Roller Disengagement HP Sensor (PS33/J1189) (Unit of replacement: CABLE, SENSOR) • Harness between the DC Controller PCB (UN04/J131) and the Primary Transfer Roller Disengagement Motor (M08/J1201) (Unit of replacement: CABLE, MAIN DRIVE) • Harness between the DC Controller PCB (UN04/J129) and the Bk Drum_ITB Motor (M02/J1054) (Unit of replacement: CABLE, MAIN DRIVE) • Primary Transfer Roller Disengagement HP Sensor (PS33) • Primary Transfer Roller Disengagement Motor (M08) • Bk Drum_ITB Motor (M02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • ITB Unit (Unit of replacement: INTER. TRANSFER BELT ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E074 0002
- Description: ITB HP time out error. There was no change after the HP Sensor in the Main Drive Unit detected home position
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Primary Transfer Roller Disengagement HP Sensor 1. DC Controller PCB (UN04/J131) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN DRIVE) 2. Relay Connector (3P) to Primary Transfer Roller Disengagement HP Sensor (PS33/J1189) (Unit of replacement: CABLE, SENSOR) • Harness between the DC Controller PCB (UN04/J131) and the Primary Transfer Roller Disengagement Motor (M08/J1201) (Unit of replacement: CABLE, MAIN DRIVE) • Harness between the DC Controller PCB (UN04/J129) and the Bk Drum_ITB Motor (M02/J1054) (Unit of replacement: CABLE, MAIN DRIVE) • Primary Transfer Roller Disengagement HP Sensor (PS33) • Primary Transfer Roller Disengagement Motor (M08) • Bk Drum_ITB Motor (M02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • ITB Unit (Unit of replacement: INTER. TRANSFER BELT ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E100 0001
- Description: BD error. The BD lock was unlocked although it had been locked once.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E110 0001
- Description: Scanner Motor error. The speed was not locked by FG control within 5.5 sec after startup of the Scanner Motor.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E110 0002
- Description: Scanner Motor error. The speed was not locked by BD control within 5.5 sec after startup of the Scanner Motor.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E110 0003
- Description: Scanner Motor error. The phase was not locked by BD control within 5.5 sec after startup of the Scanner Motor.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E110 0004
- Description: Scanner Motor error. Correction in timing of laser exposure to the Polygon Mirror was not detected after the phase lock by BD control.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E193 0001
- Description: Communication error. Communication between the DC Controller PCB (CPU) and the Main Controller PCB (ASIC) could not be established.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: DDIP, CABLE) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 0000
- Description: Communication error. The NACK (a negative reply sent by the reception side to the sending side) was received 3 times at DCON EEPROM communication.
- Solutions: [Solutions] Check/replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 0001
- Description: Communication error. Although access to the EEPROM from the CPU of the DC Controller PCB was performed 3 times, no response was received and timeout occurred.
- Solutions: [Solutions] Check/replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 000F
- Description: Communication error. The number of read/write job data to the DCON EEPROM exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0100
- Description: Communication error. The NACK (a negative reply sent by the reception side to the sending side) was received 3 times in communication from the DC Controller PCB (CPU) to the SCNR EEPROM.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Harness between the DC Controller PCB (UN04/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 0101
- Description: Communication error. Although access to the SCNR EEPROM from the DC Controller PCB (CPU) was performed 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Harness between the DC Controller PCB (UN04/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 010F
- Description: Communication error. The number of read/write job data to the SCNR EEPROM exceeded 100
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0800
- Description: Communication error. The NACK (a negative reply sent by the reception side to the sending side) was received 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Harness between the DC Controller PCB (UN04/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 0801
- Description: Communication error. Although access to the HVT EEPROM from the DC Controller PCB (CPU) was performed 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Harness between the DC Controller PCB (UN04/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E196 080F
- Description: Communication error. The number of read/write job data to the HVT EEPROM exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power
- Code: E197 0B11
- Description: Serial communication error.Communication between the DC Controller PCB and the Second/ Third Delivery PCB was not completed.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J123) and the Second/Third Delivery Unit (J701) (Unit of replacement: CABLE, FEED) • Second/Third Delivery Unit (Unit of replacement: 2ND/3RD DELIVERY DRIVE ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 0B20
- Description: Serial communication error. A communication error of ASIC in the DC Controller PCB was detected
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 0B21
- Description: Serial communication error. A communication error between the DC Controller PCB and the Cassette Unit PCB was detected.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J126) and the Cassette Unit PCB (Unit of replacement: CABLE, FEED MOTOR) • Cassette Unit PCB (Unit of replacement: CASSETTE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 1001
- Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 1002
- Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 1004
- Description: Serial communication error. Communication between the DC Controller PCB and the Laser Driver PCB was not completed.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J111) and the Y/M Laser Driver PCB (UN08/J202) (Unit of replacement: CABLE, CASSETTE SIZE) • Flat Cable between the Y/M Laser Driver PCB (UN08/ J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 1081
- Description: Serial communication error. A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power
- Code: E197 1082
- Description: Serial communication error.A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power
- Code: E197 1084
- Description: Serial communication error. A communication error between the DC Controller PCB and the Laser Driver PCB was detected. (An error caused by software)
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E197 5000
- Description: Serial communication error. A communication error between the DC Controller PCB and the Secondary Transfer High Voltage PCB was detected at power-on.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J112 and J114) and the Secondary Transfer High Voltage PCB (UN03/ J502 and J501) (Unit of replacement: CABLE, 2ND TRNSFR. H.V. PCB) • Secondary Transfer High Voltage PCB (UN03) (Unit of replacement: 2ND TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E197 5001
- Description: Serial communication error. A communication error between the DC Controller PCB and the Primary Transfer High Voltage PCB was detected at power-on.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J113) and the Primary Transfer High Voltage PCB (UN02/J401) (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) • Primary Transfer High Voltage PCB (UN02) (Unit of replacement: 1ST TRNSFR. H.V. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E202 0001
- Description: Scanner HP error. The DADF Scanner Unit could not detect the home position when starting scanning operation.
- Solutions: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS’Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E202 0002
- Description: Scanner HP error. The DADF Scanner Unit could not detect the home position when completing scanning operation.
- Solutions: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS’Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E202 0003
- Description: Scanner HP error. An error in the Scanner Unit (Paper Front) position was detected when reading of a job was started.
- Solutions: [Related parts] • Harness between the Scanner Motor (M1/J5015) and the Main Controller PCB (UN05/J36) (Unit of replacement: CABLE, MOTOR) • Harness between the Scanner Unit HP Sensor (PS2/J5009) and the Main Controller PCB (UN05/J37) (Unit of replacement: CABLE, SENSOR) • Scanner Unit HP Sensor (PS2) • Scanner Motor (M1) (Unit of replacement: MOTOR ASS’Y) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E227 0001
- Description: Power supply (24 V) error. The Main Controller PCB did not detect 24 V at power-on.
- Solutions: [Related parts] • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J38) to Relay Connector (2P) (Unit of replacement: CABLE, ADF POWER CONNECTING) 2. Relay Connector (2P) to ADF Driver PCB (PCB1/J1411) • Harness between the Main Controller PCB (UN05/J20) and the Low Voltage Power Supply PCB (UN01/J313) (Unit of replacement: POWER SUPPLY ASSEMBLY) • ADF Driver PCB (PCB1) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. • When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted by repeating power cycling of the machine. 1. Measure the Low Voltage Power Supply PCB (J313/pin 3) using a tester. 2. When 24 V is not output to the Low Voltage Power Supply PCB (J313/pin 3), replace the Low Voltage Power Supply PCB. 3. When 24 V is output to the Low Voltage Power Supply PCB (J313/pin 3), measure the Main Controller PCB (J20/pin 3) using a tester. 4. When 24 V is not output to the Main Controller PCB (J20/pin 3), check the harness between the Main Controller PCB and the Low Voltage Power Supply PCB. 5. When 24 V is output to the Main Controller PCB (J20/pin 3), measure the Main Controller PCB (J38/pin 2) using a tester. 6. When 24 V is not output to the Main Controller PCB (J38/pin 2), replace the Main Controller PCB. 7. When 24 V is output to the Main Controller PCB (J38/pin 2), measure the ADF Driver PCB (J1411/pin 2) using a tester. 8. When 24 V is not output to the ADF Driver PCB (J1411/pin 2), check the harnesses from the Main Controller PCB to the ADF Driver PCB. 9. When 24 V is output to the ADF Driver PCB (J1411/pin 2), replace the ADF Driver PCB.
- Code: E227 0101
- Description: Power supply (24 V) error. The ADF Driver PCB did not detect 24 V after the start of a job.
- Solutions: [Related parts] • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J38) to Relay Connector (2P) (Unit of replacement: CABLE, ADF POWER CONNECTING) 2. Relay Connector (2P) to ADF Driver PCB (PCB1/J1411) • Harness between the Main Controller PCB (UN05/J20) and the Low Voltage Power Supply PCB (UN01/J313) (Unit of replacement: POWER SUPPLY ASSEMBLY) • ADF Driver PCB (PCB1) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. • When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted by repeating power cycling of the machine. 1. Measure the Low Voltage Power Supply PCB (J313/pin 3) using a tester. 2. When 24 V is not output to the Low Voltage Power Supply PCB (J313/pin 3), replace the Low Voltage Power Supply PCB. 3. When 24 V is output to the Low Voltage Power Supply PCB (J313/pin 3), measure the Main Controller PCB (J20/pin 3) using a tester. 4. When 24 V is not output to the Main Controller PCB (J20/pin 3), check the harness between the Main Controller PCB and the Low Voltage Power Supply PCB. 5. When 24 V is output to the Main Controller PCB (J20/pin 3), measure the Main Controller PCB (J38/pin 2) using a tester. 6. When 24 V is not output to the Main Controller PCB (J38/pin 2), replace the Main Controller PCB. 7. When 24 V is output to the Main Controller PCB (J38/pin 2), measure the ADF Driver PCB (J1411/pin 2) using a tester. 8. When 24 V is not output to the ADF Driver PCB (J1411/pin 2), check the harnesses from the Main Controller PCB to the ADF Driver PCB. 9. When 24 V is output to the ADF Driver PCB (J1411/pin 2), replace the ADF Driver PCB
- Code: E240 0000
- Description: Controller communication error. A sequence error with the controller occurred.
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E246 0001
- Description: System error
- Solutions: Contact to the sales company.
- Code: E246 0002
- Description: System error
- Solutions: Contact to the sales company.
- Code: E246 0003
- Description: System error
- Solutions: Contact to the sales company.
- Code: E246 0005
- Description: System error
- Solutions: Contact to the sales company.
- Code: E247 0001
- Description: System error
- Solutions: Contact to the sales company.
- Code: E247 0002
- Description: System error
- Solutions: Contact to the sales company.
- Code: E247 0003
- Description: System error
- Solutions: Contact to the sales company.
- Code: E248 0001
- Description: EEPROM error. The Controller IC of the Main Controller PCB detected an error at reading or rewriting of the Reader backup value in the Scanner Unit.
- Solutions: Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J38) to Relay Connector (2P) (Unit of replacement: CABLE, ADF POWER CONNECTING) 2. Relay Connector (2P) to ADF Driver PCB (PCB1/J1411) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • ADF Driver PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E260 0001
- Description: Power supply error. Short-circuit was detected at power-on.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J100 and J115) and the Low Voltage Power Supply PCB (UN01/J315 and J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E260 0002
- Description: Power supply error. Open circuit was detected at power-on.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J100 and J115) and the Low Voltage Power Supply PCB (UN01/J315 and J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E270 0001
- Description: Scanner Unit communication error. The vertical scanning synchronous signal (VSYNC) was not transmitted normally at the Scanner Unit side that communicates with the Main Controller PCB.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E270 0002
- Description: Scanner Unit communication error. The vertical scanning synchronous signal (VSYNC) was not transmitted due to horizontal scanning synchronous signal (HSYNC) error which is sent to the Main Controller PCB.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E280 0001
- Description: Scanner Unit communication error. Communication between the Main Controller and the Scanner Unit was not started within the specified period of time.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E280 0002
- Description: Scanner Unit communication error. Disconnection of FFC between the Main Controller and the Scanner Unit was detected.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E280 0003
- Description: Scanner Unit communication error. Reading or writing error was detected between the Main Controller and the Scanner Unit.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E280 0004
- Description: Scanner Unit communication error. A communication error was detected in the Scanner Unit.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E302 0001
- Description: Shading error. An error in the shading value was detected at white shading.
- Solutions: [Related parts] • Harness between the Scanner Unit and the LED PCB (Unit of replacement: LASER SCANNER ASSEMBLY) • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Stream Reading Glass (Unit of replacement: GLASS, READER) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E302 0002
- Description: Shading error. An error in the shading value was detected at black shading.
- Solutions: [Related parts] • Harness between the Scanner Unit and the LED PCB (Unit of replacement: LASER SCANNER ASSEMBLY) • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: SCANNER UNIT) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Stream Reading Glass (Unit of replacement: GLASS, READER) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E315 0007
- Description: Image processing device error. JBIG encode error was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 000D
- Description: Image processing device error. JBIG decode error was detected.
- Solutions: [Related parts] • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • HDD (Unit of replacement: HARD DISK DRIVE) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power (so the current job is deleted). 3. After turning OFF the main power, replace the HDD and the Main Controller PCB at the same time. 4. Execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory.
- Code: E315 000E
- Description: Image processing device error. An error was detected at software decoding.
- Solutions: [Related parts] • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • HDD (Unit of replacement: HARD DISK DRIVE) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power (so the current job is deleted). 3. After turning OFF the main power, replace the HDD and the Main Controller PCB at the same time. 4. Execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory.
- Code: E315 000F
- Description: Image processing device error. MemoryCopy error was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0027
- Description: Image processing device error. ROTU timeout error was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0035
- Description: Image processing device error. MemFill timeout error was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0100
- Description: Image processing device error. PRIO overrun.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0500
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0501
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0510
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0511
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0520
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0521
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0530
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0531
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0540
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0541
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0550
- Description: Device timeout error. An image synchronous signal from the Main Controller PCB to the Reader could not be detected for 30 sec or longer.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E315 0551
- Description: Image processing device error. An abnormal signal from the Main Controller PCB to the Reader was detected.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E350 0000
- Description: System error
- Solutions: Contact to the sales company.
- Code: E350 0001
- Description: System error
- Solutions: Contact to the sales company.
- Code: E350 0002
- Description: System error
- Solutions: Contact to the sales company.
- Code: E350 0003
- Description: System error
- Solutions: Contact to the sales company.
- Code: E350 3000
- Description: System error
- Solutions: Contact to the sales company.
- Code: E351 0000
- Description: System error
- Solutions: Contact to the sales company.
- Code: E354 0001
- Description: System error
- Solutions: Contact to the sales company.
- Code: E354 0002
- Description: System error
- Solutions: Contact to the sales company.
- Code: E355 0001
- Description: System error
- Solutions: Contact to the sales company.
- Code: E355 0002
- Description: System error
- Solutions: Contact to the sales company.
- Code: E355 0003
- Description: System error
- Solutions: Contact to the sales company.
- Code: E355 0004
- Description: System error
- Solutions: Contact to the sales company.
- Code: E400 0002
- Description: Communication error. A communication error between the Main Controller PCB and the ADF Driver PCB was detected.
- Solutions: [Related parts] • Harnesses from the Main Controller PCB to the ADF Driver PCB 1. Main Controller PCB (UN05/J35) to Relay Connector (19P) (Unit of replacement: CABLE, ADF DATA CONNECTING) 2. Relay Connector (19P) to ADF Driver PCB (PCB1/J1410) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • ADF Driver PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E500 0000
- Description: Communication error. A communication error between the host machine and the Finisher was detected.
- Solutions: [Related parts] • Harnesses and connectors from the DC Controller PCB to the Finisher Controller PCB • Finisher Controller PCB (PCB1) • DC Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the DC Controller PCB and the Finisher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual. 3. Replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E501 0091
- Description: Communication error. A communication error between the Finisher and the Buffer Pass was detected.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Buffer Pass Controller PCB to the Finisher Controller PCB • Buffer Pass Controller PCB (PCB201) • Finisher Controller PCB (PCB1) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Buffer Pass Controller PCB and the Finisher Controller PCB. 2. Replace the Buffer Pass Controller PCB. 3. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E503 0002
- Description: Communication error. A communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller PCB • Finisher Controller PCB (PCB1) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Finisher Controller PCB and the Saddle Stitcher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual. 3. Replace the Saddle Stitcher Controller PCB.
- Code: E505 0001
- Description: Error in EEPROM of the Finisher. An error was detected in the check sum value of data read from EEPROM on the Finisher Controller PCB.
- Solutions: [Related parts] Finisher Controller PCB (PCB1) [Solutions] Check/replace the Finisher Controller PCB (PCB1). [Reference] Before replacing the Finisher Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected. • Backup: SORTER (LEVEL1)> FUNCTION> SYSTEM> FINBK- R • Restoration: SORTER (LEVEL1)> FUNCTION> SYSTEM> FIN-BK-W
- Code: E505 0004
- Description: Error in CPU of the Buffer Pass. An error was detected in the check sum value of data read from CPU on the Buffer Pass Controller PCB.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the Buffer Pass Controller PCB (PCB201).
- Code: E514 0002
- Description: Assist Motor error. • The Assist HP Sensor was not turned ON although 3 seconds had passed after the Assist Motor operation started. • The Assist HP Sensor was not turned ON when starting operation.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Assist HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Assist Motor • Assist HP Sensor (PS7) • Assist Motor (M5) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E514 8001
- Description: a. Assist Motor error b. Rear End Assist Guide HP error. a. The Assist HP Sensor was not turned OFF although 1 second had passed after the Assist Motor operation started. b. The rear end assist guide does not come off the Rear End Assist Guide HP Sensor although the Rear End Assist Guide Motor has been driven for 3 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Assist HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Assist Motor • Assist HP Sensor (PS7) • Assist Motor (M5) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide Motor • Rear end assist guide drive mechanism • Rear End Assist Guide HP Sensor (PI109) • Rear End Assist Guide Motor (M109) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E514 8002
- Description: Rear End Assist Guide HP error. The Rear End Assist Guide HP Sensor does not detect the rear end assist guide although the Rear End Assist Guide Motor has been driven for 3 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide Motor • Rear end assist guide drive mechanism • Rear End Assist Guide HP Sensor (PI109) • Rear End Assist Guide Motor (M109) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E516 0001
- Description: Paddle Motor error. • The Paper Fold HP Sensor was not turned OFF although 3 seconds had passed after the Paddle Motor operation started. • The last paper fold operation is not finished when driving the Paddle Motor.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Paper Fold HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor • Paper Fold HP Sensor (PS8) • Paddle Motor (M10) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E516 0002
- Description: Paddle Motor error. • The Paper Fold HP Sensor was not turned ON although 3 seconds had passed after the Paddle Motor operation started. • The last paper fold operation is not finished when driving the Paddle Motor.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Paper Fold HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor • Paper Fold HP Sensor (PS8) • Paddle Motor (M10) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E530 8001
- Description: a. Rear Alignment Motor error b. Front Aligning Plate HP error. a. The Rear Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Rear Alignment Motor operation started. b. The front aligning plate does not come off the Front Aligning Plate HP Sensor although the Front Aligning Plate Motor has been driven for 4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Motor • Rear Alignment Plate HP Sensor (PS5) • Rear Alignment Motor (M4) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate Motor • Front aligning plate drive mechanism • Front Aligning Plate HP Sensor (PI106) • Front Aligning Plate Motor (M103) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E530 8002
- Description: a. Rear Alignment Motor error b. Front Aligning Plate HP error. a. The Rear Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Rear Alignment Motor operation started. b. The Front Aligning Plate HP Sensor does not detect the front aligning plate although the Front Aligning Plate Motor has been driven for 4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Motor • Rear Alignment Plate HP Sensor (PS5) • Rear Alignment Motor (M4) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate Motor • Front aligning plate drive mechanism • Front Aligning Plate HP Sensor (PI106) • Front Aligning Plate Motor (M103) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E531 8001
- Description: a. Stapler Motor error b. Staple HP error. a. The Staple HP Sensor was not turned OFF although 0.4 seconds had passed after the Stapler Motor operation started. b. The staple does not come off the Staple HP Sensor although the Staple Motor has been driven for 0.4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit • Stapler Unit (including the Stapler Motor and the Staple HP Sensor) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit • Stapler Unit (including the Staple Motor (M111) and the Staple HP Sensor (PI50)) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E531 8002
- Description: a. Stapler Motor error b. Staple HP error. a. The Staple HP Sensor was not turned ON although 0.4 seconds had passed after the Stapler Motor operation started. b. The Staple HP Sensor does not detect the staple although the Staple Motor has been driven for 0.4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit • Stapler Unit (including the Stapler Motor and the Staple HP Sensor) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit • Stapler Unit (including the Staple Motor (M111) and the Staple HP Sensor (PI50)) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E532 8001
- Description: a. Stapler Shift Motor error b. Stapler Shift HP error. a. The Stapler Shift HP Sensor was not turned OFF although 1 second had passed after the Stapler Shift Motor operation started. b. The stapler unit does not come off the Stapler Shift HP Sensor although the Stapler Shift Motor has been driven for 5 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor • Stapler Shift HP Sensor (PS11) • Stapler Shift Motor (M7) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor • Stapler Shift HP Sensor (PI110) • Stapler Shift Motor (M105) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E532 8002
- Description: a. Stapler Shift Motor error b. Stapler Shift HP error. a. The Stapler Shift HP Sensor was not turned ON although 10 seconds had passed after the Stapler Shift Motor operation started. b. The Stapler Shift HP Sensor does not detect the stapler unit although the Stapler Shift Motor has been driven for 20 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor • Stapler Shift HP Sensor (PS11) • Stapler Shift Motor (M7) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor • Stapler Shift HP Sensor (PI110) • Stapler Shift Motor (M105) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E535 0001
- Description: Return Belt Motor error. The Return Belt HP Sensor was not turned OFF although 1 second had passed after the Return Belt Motor operation started.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Return Belt Motor • Return Belt HP Sensor (PS3) • Return Belt Motor (M2) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E535 0002
- Description: Return Belt Motor error. The Return Belt HP Sensor was not turned ON although 1 second had passed after the Return Belt Motor operation started.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Return Belt Motor • Return Belt HP Sensor (PS3) • Return Belt Motor (M2) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E535 8001
- Description: Swing Guide HP error. The swing guide does not come off the Swing Guide HP Sensor although the Swing Guide Motor has been driven for 3 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Swing Guide HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Swing Guide Motor • Swing guide drive mechanism • Swing Guide HP Sensor (PI105) • Swing Guide Motor (M106) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E535 8002
- Description: Swing Guide HP error. The Swing Guide HP Sensor does not detect the swing guide although the Swing Guide Motor has been driven for 3 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Swing Guide HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Swing Guide Motor • Swing guide drive mechanism • Swing Guide HP Sensor (PI105) • Swing Guide Motor (M106) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E537 8001
- Description: a. Front Alignment Motor error b. Rear Aligning Plate HP error. a. The Front Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Front Alignment Motor operation started. b. The rear aligning plate does not come off the Rear Aligning Plate HP Sensor although the Rear Aligning Plate Motor has been driven for 4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Motor • Front Alignment Plate HP Sensor (PS4) • Front Alignment Motor (M3) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate Motor • Rear aligning plate drive mechanism • Rear Aligning Plate HP Sensor (PI107) • Rear Aligning Plate Motor (M104) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E537 8002
- Description: a. Front Alignment Motor error b. Rear Aligning Plate HP error. a. The Front Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Front Alignment Motor operation started. b. The Rear Aligning Plate HP Sensor does not detect the rear aligning plate although the Rear Aligning Plate Motor has been driven for 4 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Motor • Front Alignment Plate HP Sensor (PS4) • Front Alignment Motor (M3) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate Motor • Rear aligning plate drive mechanism • Rear Aligning Plate HP Sensor (PI107) • Rear Aligning Plate Motor (M104) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E540 8001
- Description: a. Tray Shift Motor error b. Tray 1 timeout error. a. The Stack Tray Paper Height Sensor was not turned ON although 5 seconds had passed after the Tray Shift Motor operation started. b. The tray does not return to its home position although the Tray 1 Shift Motor has been driven for 25 seconds. • The tray does not move to the other area although the Tray 1 Shift Motor has been driven for 5 seconds.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stack Tray Paper Height Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray Shift Motor • Stack Tray Paper Height Sensor (PS9) • Tray Shift Motor (M6) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Paper Surface Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Area Sensor PCB • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Motor • Tray 1 drive mechanism • Tray 1 Paper Surface Sensor (PI114) • Tray 1 Shift Area Sensor PCB (PCB4) • Tray 1 Shift Motor (M107) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E540 8002
- Description: a. Tray Shift Motor error b. Tray 1 shift area error. a. The Front Alignment Plate HP Sensor was not turned OFF or the Stack Tray Lower Limit Sensor was not turned ON although 3.5 seconds had passed after the Front Alignment Motor operation started in the tray down operation. • The Front Alignment Plate HP Sensor was not turned OFF after the tray was moved down in the paper level detection operation. b. The tray exceeded the upper/lower limit before the Tray 1 Paper Surface Sensor detects the paper surface during the paper surface detection operation. • A non-contiguous area was detected during the tray shift operation.
- Solutions: a. INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Stack Tray Paper Height Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray Shift Motor • Stack Tray Paper Height Sensor (PS9) • Tray Shift Motor (M6) • Finisher Controller PCB (PCB1) b. STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Paper Surface Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Area Sensor PCB • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Motor • Tray 1 drive mechanism • Tray 1 Paper Surface Sensor (PI114) • Tray 1 Shift Area Sensor PCB (PCB4) • Tray 1 Shift Motor (M107) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E540 8003
- Description: Safety switch ON error. The Swing Guide Safety Switch or Tray 1 Safety Switch was turned ON during the tray shift operation.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Paper Surface Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Area Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Motor • Tray 1 drive mechanism • Tray 1 Paper Surface Sensor (PI114) • Tray 1 Shift Area Sensor (PCB4) • Tray 1 Shift Motor (M107) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E542 8001
- Description: Tray 2 timeout error. • The tray does not return to its home position although the Tray 2 Shift Motor has been driven for 25 seconds. • The tray does not move to the other areas although the Tray 2 Shift Motor has been driven for 5 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Paper Surface Sensor 1 • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Paper Surface Sensor 2 • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Shift Area Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Shift Motor • Tray 2 drive mechanism • Tray 2 Paper Surface Sensor 1 (PI115) • Tray 2 Paper Surface Sensor 2 (PI120) • Tray 2 Shift Area Sensor (PCB5) • Tray 2 Shift Motor (M108) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E542 8002
- Description: Tray 2 shift area error. • The tray exceeded the upper or lower limit before the Tray 2 Paper Surface Sensor 1 detects the paper surface during the paper surface detection operation. • A non-contiguous area was detected during the tray shift operation. • The tray reached the area that passed through Tray 2 Paper Surface Sensor 2 before the Tray 2 Paper Surface Sensor 2 detects the paper surface during the tray escape operation.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Paper Surface Sensor 1 • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Paper Surface Sensor 2 • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Shift Area Sensor • Harnesses and connectors from the Finisher Controller PCB to the Tray 2 Shift Motor • Tray 2 drive mechanism • Tray 2 Paper Surface Sensor 1 (PI115) • Tray 2 Paper Surface Sensor 2 (PI120) • Tray 2 Shift Area Sensor (PCB5) • Tray 2 Shift Motor (M108) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E551 0001
- Description: Buffer Pass Power Supply Cooling Fan error. The fan lock signal is detected 1.2 seconds or more while the fan operates.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Buffer Pass Controller PCB to the Buffer Pass Power Supply Cooling Fan • Buffer Pass Power Supply Cooling Fan (FM201) • Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E551 0002
- Description: Buffer Pass Power Supply Cooling Fan error. The fan lock signal is released when the fan stops.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Buffer Pass Controller PCB to the Buffer Pass Power Supply Cooling Fan • Buffer Pass Power Supply Cooling Fan (FM201) • Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E551 0003
- Description: Buffer Pass Cooling Fan error. The fan lock signal is detected 1.2 seconds or more while the fan operates.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Buffer Pass Controller PCB to the Buffer Pass Cooling Fan • Buffer Pass Cooling Fan (FM202) • Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E551 0004
- Description: Buffer Pass Cooling Fan error. The fan lock signal is released when the fan stops.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Buffer Pass Controller PCB to the Buffer Pass Cooling Fan • Buffer Pass Cooling Fan (FM202) • Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E577 0002
- Description: Paddle Motor error. • The Return Belt HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. • The last paddle operation is not finished when driving the Paddle Motor.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor • Return Belt HP Sensor (PS3) • Paddle Motor (M10) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E577 8001
- Description: Paddle Motor error. • The Return Belt HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. • The last paddle operation is not finished when driving the Paddle Motor.
- Solutions: INNER FIN-G1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor • Return Belt HP Sensor (PS3) • Paddle Motor (M10) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E584 0002
- Description: Shutter HP error. The Shutter HP Sensor does not detect the shutter although the Stack Ejection Motor has been driven for 3 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Shutter HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stack Ejection Motor • Harnesses and connectors from the Finisher Controller PCB to the Stack Ejection Lower Roller Clutch • Harnesses and connectors from the Finisher Controller PCB to the Shutter Clutch • Shutter drive mechanism • Shutter HP Sensor (PI113) • Stack Ejection Motor (M102) • Stack Ejection Lower Roller Clutch (CL102) • Shutter Clutch (CL101) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E584 8001
- Description: Shutter HP error. The shutter does not come off the Shutter HP Sensor although the Stack Ejection Motor has been driven for 3 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Finisher Controller PCB to the Shutter HP Sensor • Harnesses and connectors from the Finisher Controller PCB to the Stack Ejection Motor • Harnesses and connectors from the Finisher Controller PCB to the Stack Ejection Lower Roller Clutch • Harnesses and connectors from the Finisher Controller PCB to the Shutter Clutch • Shutter drive mechanism • Shutter HP Sensor (PI113) • Stack Ejection Motor (M102) • Stack Ejection Lower Roller Clutch (CL102) • Shutter Clutch (CL101) • Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.
- Code: E5F0 8001
- Description: Paper positioning Plate HP error. The Saddle Paper Positioning Plate HP Sensor does not detect the paper positioning plate although the Saddle Paper Positioning Plate Motor has been driven for 1500 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Positioning Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Positioning Plate Motor • Paper positioning plate drive mechanism • Saddle Paper Positioning Plate HP Sensor (PI7) • Saddle Paper Positioning Plate Motor (M4) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F0 8002
- Description: Paper positioning Plate HP error. The paper positioning plate does not come off the Saddle Paper Positioning Plate HP Sensor although the Saddle Paper Positioning Plate Motor has been driven for 300 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Positioning Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Positioning Plate Motor • Paper positioning plate drive mechanism • Saddle Paper Positioning Plate HP Sensor (PI7) • Saddle Paper Positioning Plate Motor (M4) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F1 8001
- Description: Saddle Paper Folding Motor clock error. The drive speed of the Saddle Paper Folding Motor became 5 mm/sec or less (2 mm/sec or less at initial operation).
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding Motor Clock Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding Motor • Paper folding roller drive mechanism • Saddle Paper Folding Motor Clock Sensor (PI4) • Saddle Paper Folding HP Sensor (PI21) • Saddle Paper Folding Motor (M2) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F1 8002
- Description: Saddle Paper Folding HP error. The Saddle Paper Folding HP Sensor does not detect the home position of the paper fold roller although the Saddle Paper Folding Motor has been driven for 2 seconds (3 seconds at initial operation).
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding Motor Clock Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Folding Motor • Paper folding roller drive mechanism • Saddle Paper Folding Motor Clock Sensor (PI4) • Saddle Paper Folding HP Sensor (PI21) • Saddle Paper Folding Motor (M2) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F2 8001
- Description: Saddle Guide HP error. The Saddle Guide HP Sensor does not detect the guide plate although the Saddle Guide Motor has been driven for 700 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Guide HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Guide Motor • Guide plate drive mechanism • Saddle Guide HP Sensor (PI13) • Saddle Guide Motor (M3) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F2 8002
- Description: Saddle Guide HP error. The guide plate does not come off the Saddle Guide HP Sensor although the Saddle Guide Motor has been driven for 50 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Guide HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Guide Motor • Guide plate drive mechanism • Saddle Guide HP Sensor (PI13) • Saddle Guide Motor (M3) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F3 8001
- Description: Saddle Alignment Plate HP error. The Saddle Alignment Plate HP Sensor does not detect the alignment plate although the Saddle Alignment Motor has been driven for 500 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Alignment Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Alignment Motor • Alignment plate drive mechanism • Saddle Alignment Plate HP Sensor (PI5) • Saddle Alignment Motor (M5) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F3 8002
- Description: Saddle Alignment Plate HP error. The alignment plate does not come off the Saddle Alignment Plate HP Sensor although the Saddle Alignment Motor has been driven for 50 pulses.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Alignment Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Alignment Motor • Alignment plate drive mechanism • Saddle Alignment Plate HP Sensor (PI5) • Saddle Alignment Motor (M5) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F4 8001
- Description: Stitcher (Rear) HP error. The Stitcher HP Switch (Rear) does not detect the stitcher (rear) although the Stitcher Motor (Rear) has been driven for 0.48 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Stitcher Unit (Rear) • Stitcher Unit (Rear) (including the Stitcher Motor (Rear) (M6) and the Stitcher HP Switch (Rear) (SW5)) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F4 8002
- Description: Stitcher (Rear) HP error. The stitcher (rear) does not come off the Stitcher HP Switch (Rear) although the Stitcher Motor (Rear) has been driven for 0.48 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Stitcher Unit (Rear) • Stitcher Unit (Rear) (including the Stitcher Motor (Rear) (M6) and the Stitcher HP Switch (Rear) (SW5)) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F5 8001
- Description: Stitcher (Front) HP error. The Stitcher HP Switch (Front) does not detect the stitcher (front) although the Stitcher Motor (Front) has been driven for 0.48 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Stitcher Unit (Front) • Stitcher Unit (Rear) (including the Stitcher Motor (Front) (M7) and the Stitcher HP Switch (Front) (SW7)) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F5 8002
- Description: Stitcher (Front) HP error. The stitcher (front) does not come off the Stitcher HP Switch (Front) although the Stitcher Motor (Front) has been driven for 0.48 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Stitcher Unit (Front) • Stitcher Unit (Rear) (including the Stitcher Motor (Front) (M7) and the Stitcher HP Switch (Front) (SW7)) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F6 8001
- Description: Paper Pushing Plate HP error. The Saddle Paper Pushing Plate HP Sensor does not detect the paper pushing plate although the Saddle Paper Pushing Plate Motor has been driven for 0.5 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor • Paper pushing plate drive mechanism • Saddle Paper Pushing Plate HP Sensor (PI14) • Saddle Paper Pushing Plate Motor (M8) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F6 8002
- Description: Paper Pushing Plate HP error. The paper pushing plate does not come off the Saddle Paper Pushing Plate HP Sensor although the Saddle Paper Pushing Plate Motor has been driven for 0.15 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate HP Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor • Paper pushing plate drive mechanism • Saddle Paper Pushing Plate HP Sensor (PI14) • Saddle Paper Pushing Plate Motor (M8) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F6 8003
- Description: Saddle Paper Pushing Plate Motor clock error. The clock detection of the Saddle Paper Pushing Plate Motor became 6 clocks or less.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor Clock Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor • Paper pushing plate drive mechanism • Saddle Paper Pushing Plate Motor Clock Sensor (PI1) • Saddle Paper Pushing Plate Motor (M8) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F6 8004
- Description: Paper Pushing Plate position error. The paper pushing plate does not come off the paper folding position although the Saddle Paper Pushing Plate Motor has been driven for 0.1 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Top Position Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor • Paper pushing plate drive mechanism • Saddle Paper Pushing Plate Top Position Sensor (PI15) • Saddle Paper Pushing Plate Motor (M8) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E5F6 8005
- Description: Paper Pushing Plate position error. The paper pushing plate does not return to the paper pushing position although the Saddle Paper Pushing Plate Motor has been driven for 0.5 seconds.
- Solutions: STAPLE FIN-U1/BOOKLET FIN-U1 [Related parts] • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Top Position Sensor • Harnesses and connectors from the Saddle Stitcher Controller PCB to the Saddle Paper Pushing Plate Motor • Paper pushing plate drive mechanism • Saddle Paper Pushing Plate Top Position Sensor (PI15) • Saddle Paper Pushing Plate Motor (M8) • Saddle Stitcher Controller PCB (PCB2) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts.
- Code: E602 0001
- Description: HDD error. HDD failed to be Ready, or HDD was not formatted. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • Encryption Board (if it is installed) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. [CAUTION] If the Encryption Board is installed, check the connection of the board. 2. Turn ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. If the Encryption Board is installed, remove the board and then format the HDD again. If the error is cleared, replace the Encryption Board. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0101
- Description: HDD error. An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.
- Code: E602 0111
- Description: HDD error. An error was detected in the PDL-related file storage are(File could not be written in the HDD after startup or I/O error after startup)
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.
- Code: E602 0201
- Description: HDD error. An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0211
- Description: HDD error. An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0301
- Description: HDD error. An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0311
- Description: HDD error. An error was detected in the MEAP-related area. (File could not be written in the HDD after startup or I/O error after startup)
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0401
- Description: HDD error. Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.
- Code: E602 0411
- Description: HDD error. Logical partition error was detected. (File could not be written in the HDD after startup or I/O error after startup)
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 3. After replacing the HDD, format the HDD. 4. Replace the Main Controller PCB.
- Code: E602 0501
- Description: HDD error. An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E602 0511
- Description: HDD error. An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
- Solutions: [Related parts] • Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Solutions 3 and later. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 6. After replacing the HDD, format the HDD. 7. Replace the Main Controller PCB.
- Code: E614 0001
- Description: Flash PCB error. The Flash PCB could not be recognized, or the Flash PCB was not formatted.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 5. Replace the Main Controller PCB.
- Code: E614 0002
- Description: Error in file system on the Flash PCB. The file system could not be initialized normally at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 5. Replace the Main Controller PCB.
- Code: E614 0006
- Description: Error in file system on the Flash PCB. Bootable was not found on the Flash PCB.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 5. Replace the Main Controller PCB.
- Code: E614 0101
- Description: Flash PCB error. An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0111
- Description: Flash PCB error. An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0201
- Description: Flash PCB error. An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0211
- Description: Flash PCB error. An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual
- Code: E614 0301
- Description: Flash PCB error. An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0311
- Description: Flash PCB error. An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0401
- Description: Flash PCB error. Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0411
- Description: Flash PCB error. Logical partition error was detected. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB to check that it is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3. Obtain the necessary backup data by referring to the backup data list. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0501
- Description: Flash PCB error. An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Solutions 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0511
- Description: Flash PCB error. An error was detected in the general application-related area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Solutions 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0601
- Description: Flash PCB error. An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 4. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0611
- Description: Flash PCB error. An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 4. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 0701
- Description: Flash PCB error. An error was detected in system setting value (service mode, etc.) storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Solutions 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual
- Code: E614 0711
- Description: Flash PCB error. An error was detected in system setting value (service mode, etc.) storage area. (File could not be written in the Flash PCB after startup or I/O error after startup)
- Solutions: [Related parts] • Flash PCB (UN61) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS’Y) [Solutions] Perform the following in the order while checking whether the error is cleared. • Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 3. • When prioritizing clearing of the error, perform Solutions 3 and later. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 5. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 6. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 7. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E614 4000
- Description: Error in file system on the Flash PCB. The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Disconnect and then connect the connectors of the Flash PCB (UN61) and the Main Power Switch, and check if there is any bent pin or cable disconnection. 2. Format the system. 2-1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2-2. Reinstall the system software using SST or a USB memory. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
- Code: E615 0001
- Description: Error in self-diagnosis of the encryption module.An error was detected in self-diagnosis of the encryption library.
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. • Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB (UN61), reinstall the system software using SST or a USB memory. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual.
- Code: E674 0001
- Description: Fax Board communication error. An error was detected for the specified number of times in communication with the Fax Board.
- Solutions: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E674 0004
- Description: Fax Board communication error. A communication error occurred when accessing the modem IC used for fax.
- Solutions: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E674 0008
- Description: Fax Board communication error. A communication error occurred when accessing the port IC used for On Board Fax
- Solutions: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E674 000C
- Description: Fax Board communication error. An error was detected when accessing the modem IC and the port IC used for fax.
- Solutions: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E674 0010
- Description: Fax Board communication error. A communication error occurred when opening the Timer Device used for fax.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E674 0011
- Description: Fax Board communication error. A communication error occurred when starting the Timer Device used for fax.
- Solutions: [Solutions] Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E674 0020
- Description: Fax Board communication error. An error occurred in the modem IC used for fax.
- Solutions: [Related parts] • Harness between the Fax Board and the Main Controller PCB (UN05/J30) (Unit of replacement: CABLE, SIGNAL) • Fax Board • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E674 0100
- Description: Fax Board communication error. After completion of fax communication, writing of the communication information (log) failed, and the log could not be read.
- Solutions: [Solutions] Turn OFF and then ON the main power. [CAUTION] The previous communication information (log) will be cleared by turning OFF and then ON the main power.
- Code: E674 0200
- Description: HDD access error. An error occurred when accessing the HDD.
- Solutions: [Related parts] • HDD (Unit of replacement: HARD DISK DRIVE) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. After deleting the system software using a USB memory, reinstall it using SST or a USB memory. 2. After replacing the HDD, execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. 3. Replace the Main Controller PCB.
- Code: E713 0010
- Description: Communication error. Communication between the DC Controller PCB and the Finisher timed out.
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E713 0011
- Description: Communication error. A communication error between the DC Controller PCB and the Finisher was detected.
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E713 0020
- Description: Communication error. A communication error between the DC Controller PCB and the Finisher was detected
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E713 0021
- Description: Communication error. A communication error between the DC Controller PCB and the Finisher was detected.
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E713 0022
- Description: Communication error. A communication error between the DC Controller PCB and the Finisher was detected.
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E713 0030
- Description: Communication error. Communication between the DC Controller PCB and the Finisher was not completed.
- Solutions: [Related parts] a. STAPLE/BOOKLET FINISHER-U1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • Harness between the Low Voltage Power Supply PCB (UN01/ J306) and the Relay Path Unit (J1186) (Unit of replacement: CABLE, HEATER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-G1 • Harnesses from the DC Controller PCB to the Finisher Controller PCB 1. DC Controller PCB (UN04/J182) to Relay Path Unit (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) 2. Relay Path Unit to Finisher Controller PCB • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Relay Path Unit • Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E719 0001
- Description: Coin vendor error. The coin vendor which was connected before turning OFF the main power was not connected at power-on.
- Solutions: [Related parts] Cable between the charging management equipment and the host machine [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Reference] When operating the machine without the charging management equipment, execute ‘COPIER> FUNCTION> CLEAR> ERR’. (It is designed to generate an error to prevent the misuse by removing the charging management equipment.)
- Code: E719 0002
- Description: Coin vendor error. IPC error when the coin vendor is running • Open circuit of the IPC, or IPC communication could not be recovered. • Open circuit of the pickup/delivery signal cable was detected. • Invalid connection was detected
- Solutions: [Related parts] Cable between the charging management equipment and the host machine [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Reference] When operating the machine without the charging management equipment, execute ‘COPIER> FUNCTION> CLEAR> ERR’. (It is designed to generate an error to prevent the misuse by removing the charging management equipment.)
- Code: E719 0003
- Description: Coin vendor error. A communication error with the coin vendor was detected during unit price acquisition at startup.
- Solutions: [Related parts] Cable between the charging management equipment and the host machine [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Reference] When operating the machine without the charging management equipment, execute ‘COPIER> FUNCTION> CLEAR> ERR’. (It is designed to generate an error to prevent the misuse by removing the charging management equipment.)
- Code: E719 0031
- Description: Card Reader communication error. Communication with the Card Reader could not be established at startup
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the Card Reader and the Main Controller PCB (UN05/J14). 2. Replace the Card Reader. [Reference] In the case of operating the device without the Card Reader which had been used, execute ‘COPIER> FUNCTION> CLEAR> CARD’ after removing the Card Reader.
- Code: E719 0032
- Description: Card Reader communication error. Although communication with the Card Reader was available at startup, it became unavailable in the middle of it.
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the Card Reader and the Main Controller PCB (UN05/J14). 2. Replace the Card Reader. [Reference] In the case of operating the device without the Card Reader which had been used, execute ‘COPIER> FUNCTION> CLEAR> CARD’ after removing the Card Reader.
- Code: E720 0001
- Description: Error due to non-compatible Finisher. A finisher which cannot be connected to the host machine was detected
- Solutions: [Solutions] Connect the finisher (INNER FINISHER-G1, BOOKLET/STAPLE FINISHER-U1) for this model
- Code: E730 A006
- Description: PDL communication error. Response from PDL could not be detected
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Select ‘Settings/Registration> Function Settings> Printer> Printer Settings> Utility> Initialize Printer’, and execute PDL reset processing. 2. Reinstall the system software. 3. Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E730 A007
- Description: Mismatch of PDL version. Version of the host machine control software and version of PDL control software were different
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the system software. 2. Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E730 B013
- Description: PDL embedded font error. Font data was corrupted.
- Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the system software. 2. Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E732 0001
- Description: Scanner communication error. DDI-S communication error was detected.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E732 0010
- Description: Scanner communication error. DDI-S communication error (Vsync detection error) was detected.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J33) and the Scanner Unit (Unit of replacement: CABLE, FLAT) • Scanner Unit (Unit of replacement: LASER SCANNER ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E733 0000
- Description: Printer communication error. A communication error between the DC Controller PCB and the Main Controller PCB was detected at startup.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: DDIP, CABLE) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E733 0001
- Description: Printer communication error. • DDI-P communication error • DDI-L communication error (parity error)
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: DDIP, CABLE) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E733 0002
- Description: Printer communication error. DDI-P communication error (invalid packet) was detected.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18) (Unit of replacement: DDIP, CABLE) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E733 0F01
- Description: Printer communication error. Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0001 is generated.
- Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection
- Code: E733 0F02
- Description: Printer communication error. Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0002 is generated.
- Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.
- Code: E733 F001
- Description: Printer communication error. Disconnection of a cable between the Main Controller PCB and the DC Controller PCB was detected.
- Solutions: Check/replace the harness between the DC Controller PCB (UN04/J110) and the Main Controller PCB (UN05/J18). (Unit of replacement: DDIP, CABLE)
- Code: E733 F002
- Description: Printer communication error. Disconnection of a cable between the Main Controller PCB and the Y/M Laser Driver PCB was detected.
- Solutions: [Related parts] • Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/J201) (Unit of replacement: FLEXIBLE FLAT CABLE ASSEMBLY) • Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E743 0001
- Description: DDI communication error. Software sequence error
- Solutions: Turn OFF and then ON the main power.
- Code: E744 0001
- Description: Language file error. The language file in the Flash PCB was not supported by the version of Bootable.
- Solutions: Reinstall the correct language file or system software using SST or a USB memory
- Code: E744 4000
- Description: Error due to the DC Controller PCB not compatible with the model. The DC Controller PCB which was used with another model was detected
- Solutions: Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E746 0022
- Description: Image Analysis Board error. Wrong version of the Image Analysis Board was detected.
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory. 2. After replacing the Image Analysis Board, perform step 1.
- Code: E746 0023
- Description: Image Analysis Board error. Communication from the Image Analysis Board could not be detected.
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.
- Code: E746 0024
- Description: Image Analysis Board error. An error in the operation of the Image Analysis Board was detected
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.
- Code: E746 0031
- Description: TPM error. A communication error between the Main Controller PCB and the TPM PCB was detected at startup.
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. After turning OFF the main power, replace the TPM PCB. (Unit of replacement: TPM PCB ASSEMBLY) 3. If the TPM key was backed up, restore the key. 3-1. Connect the USB memory which stores the TPM key. 3-2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the customer to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3-3. Enter the password set at backup operation. 3-4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power.
- Code: E746 0032
- Description: TPM error. Mismatch of the TPM key was detected.
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Format the system. 1-1. Enter safe mode using (2+8) startup, and execute [4]: Clear/Format> [2]: Flash Format (Flash format) using a USB memory. 1-2. Reinstall the system software using SST or a USB memory. 2. Replace the TPM PCB. (Unit of replacement: TPM PCB ASSEMBLY) 3. If the TPM key was backed up, restore the key. 3-1. Connect the USB memory which stores the TPM key. 3-2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the customer to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3-3. Enter the password set at backup operation. 3-4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power.
- Code: E746 0033
- Description: TPM error. It was detected that data in TPM was inconsistent.
- Solutions: Perform the following in the order while checking whether the error is cleared. Perform the appropriate Solutions according to the status whether the TPM key was backed up. a. If the TPM key was backed up, restore the key. 1. Connect the USB memory which stores the TPM key. 2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the customer to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power. b. If the TPM key was not backed up, format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory
- Code: E746 0034
- Description: TPM auto-recovery error. The error occurred when clearing HDD while TPM setting was ON.
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. a. If the error is cleared, execute ‘Settings/Registration> Log In> Management Settings> Data Management> Initialize All Data/ Settings’. b. If the error is not cleared, format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 2. If the TPM key was backed up, restore the key. 2-1. Connect the USB memory which stores the TPM key. 2-2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the customer to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 2-3. Enter the password set at backup operation. 2-4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power
- Code: E746 0035
- Description: TPM version error. TPM PCB which cannot be used in this machine was installed.
- Solutions: Install the TPM PCB for this model. (Unit of replacement: TPM PCB ASSEMBLY)
- Code: E748 2010
- Description: Flash PCB error / HDD error. IPL (startup program) was not found, or the HDD could not be recognized.
- Solutions: • Cable between the Main Controller PCB (UN05/J29 and J23) and the HDD (Unit of replacement: CABLE, SATA POWER, CABLE, SATA SIGNAL) • Flash PCB (UN61) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Disconnect the cable between the Main Controller PCB and the HDD, and turn ON the main power. a. When the error code has not been changed: 1. Obtain the necessary backup data by referring to the backup data list. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB memory. 4. Restore the backup data. b. When the error code has been changed to another one, see the Solutions for the corresponding code. [Reference] For backup and restoration, refer to ‘Adjustment> Actions after Replacement’ and ‘Appendix> Backup Data List’ in the Service Manual
- Code: E748 9000
- Description: System error
- Solutions: Contact to the sales company.
- Code: E749 0005
- Description: Error due to change in hardware configuration. There was a change in option configuration that requires turning OFF and then ON the main power. On the screen, only the message ‘Turn the main power switch OFF and ON’ is displayed instead of displaying the error code. The error log is not recorded in COPIER> DISPLAY> ERR
- Solutions: Turn OFF and then ON the main power. [Reference] Options are recognized again by turning OFF and then ON the main power.
- Code: E749 0006
- Description: Error due to change in hardware configuration. There was a change in option configuration during quick off. On the screen, only the message ‘Turn the main power switch OFF and ON’ is displayed instead of displaying the error code. The error log is not recorded in COPIER> DISPLAY> ERR
- Solutions: Turn OFF and then ON the main power. [Reference] Options are recognized again by turning OFF and then ON the main power
- Code: E753 0001
- Description: Download error. Update of the Main Controller PCB ended in failure. (Power supply was interrupted during update without backup.)
- Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the system software using SST or a USB memory. 2. After replacing the Flash PCB (UN61), reinstall the system software using SST or a USB memory. 3. Collect debug log and contact to the sales company.
- Code: E804 0000
- Description: Power Supply Cooling Fan error. It was detected that the Power Supply Cooling Fan was locked.
- Solutions: [Related parts] • Harness between the Low Voltage Power Supply PCB (UN01/ J323) and the Power Supply Cooling Fan (FM02/J1008) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Power Supply Cooling Fan (FM02) (Unit of replacement: FAN) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts.
- Code: E806 0100
- Description: Front Fan error. Unlocked state was detected 2 consecutive times in 3 sec when the Front Fan was driven.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Front Fan 1. DC Controller PCB (UN04/J133) to Relay Connector (9P) (Unit of replacement: CABLE, SENSOR) 2. Relay Connector (9P) to Front Fan (FM01/J1260) (Unit of replacement: CABLE, INTERLOCK SWITCH) • DC Controller PCB (UN04/J133) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Front Fan (FM01) (Unit of replacement: FAN, FRONT) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E806 0101
- Description: Front Fan error. A state of caught cable was detected within 15 sec when the Front Fan was driven.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Front Fan 1. DC Controller PCB (UN04/J133) to Relay Connector (9P) (Unit of replacement: CABLE, SENSOR) 2. Relay Connector (9P) to Front Fan (FM01/J1260) (Unit of replacement: CABLE, INTERLOCK SWITCH) • DC Controller PCB (UN04/J133) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Front Fan (FM01) (Unit of replacement: FAN, FRONT) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E806 0200
- Description: Motor Fan error. Unlocked state was detected 2 consecutive times in 3 sec when the Motor Fan was driven
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J134) and the Motor Fan (FM03/J1342) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Motor Fan (FM03) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E806 0201
- Description: Motor Fan error. A state of caught cable was detected within 15 sec when the Motor Fan was driven
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J134) and the Motor Fan (FM03/J1342) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Motor Fan (FM03) [Solutions] Check/replace the related harness/cable, connector and parts
- Code: E808 0001
- Description: Zero cross signal detection error. After the start of the zero cross signal detection, the frequency between 43 Hz and 67 Hz could not be detected for 0.5 consecutive sec.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E808 0002
- Description: Zero cross signal detection error. Error due to disconnection of the fixing loopback signal After the frequency of zero cross signal fell into the specified frequency band, the frequency between 43 Hz and 67 Hz could not be detected for 0.5 consecutive sec.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J115) and the Low Voltage Power Supply PCB (UN01/J322) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04/J121) to Fixing Drawer (J1001) (Unit of replacement: FIXING DRAWER ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E811 0000
- Description: Fuse in the Fixing Fuse PCB blowout error. The fuse in the Fixing Fuse PCB was not blown out at power-on.
- Solutions: [Related parts] • Fixing Fuse PCB (UN31) (Unit of replacement: FIXING FUSE PCB ASSEMBLY) • Fixing Unit (Unit of replacement: FIXING ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harnesses from the DC Controller PCB to the Fixing Fuse PCB 1. DC Controller PCB (UN04/J121) to Fixing Drawer (J1001DB) (Unit of replacement: FIXING DRAWER ASSEMBLY) 2. Fixing Drawer (J1001LB) to Fixing Fuse PCB (Unit of replacement: CABLE, DRAWER RELAY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E880 0001
- Description: Controller Fan error. It was detected that the Controller Fan was locked.
- Solutions: Replace the Main Controller PCB (UN05). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E881 0001
- Description: Board over heat error. It was detected that temperature of the CPU of the Main Controller PCB was abnormal.
- Solutions: [Related parts] Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Solutions] Perform the following in the order while checking whether the error is cleared. a. If the error occurred during a service visit and then occurred again, replace the Main Controller PCB. b. If the error does not occur during a service visit but is found in the log: 1. Clean the inlet on the side where the fan is installed and remove dust. 2. Remove dust from the fan in the Controller Box. 3. If the space on the side where the fan is installed is less than 10 cm, ask the customer to secure enough space.
- Code: E890 0001
- Description: Temperature detection error. The Environment Sensor did not detect change in temperature.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Environment Sensor Unit 1. DC Controller PCB (UN04/J133) to Relay Connector (9P) (Unit of replacement: CABLE, SENSOR) 2. Relay Connector (9P) to Environment Sensor Unit (UN27/ J1107) (Unit of replacement: CABLE, INTERLOCK SWITCH) • Environment Sensor Unit (UN27) (Unit of replacement: ENVIRONMENT SENSOR ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E890 0002
- Description: Temperature detection error. The thermistor in the Laser Scanner Unit consecutively detected a temperature outside of the specified range.
- Solutions: [Related parts] • Harness between the Y/M Laser Driver PCB (UN08/J204) and the Thermistor in the Laser Scanner Unit (TH04) (Unit of replacement: LASER SCANNER ASSEMBLY) • Y/M Laser Driver PCB (UN08) (Unit of replacement: LASER SCANNER ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’.
- Code: E890 0003
- Description: Temperature detection error. The thermistor in the Laser Driver PCB consecutively detected a temperature outside of the specified range.
- Solutions: [Related parts] • Flat Cable between the Y/M Laser Driver PCB (UN08/ J203) and the C/Bk Laser Driver PCB (UN09/J801) (Unit of replacement: CABLE, FLAT) • C/Bk Laser Driver PCB (UN09) (Unit of replacement: LASER SCANNER ASSEMBLY) [Solutions] 1. Check/replace the related harness/cable, connector and parts. 2. After replacement of the Laser Driver PCB, execute ‘Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’.
- Code: E996 0071
- Description: Error for collecting sequence jam log (ADF). Error for collecting jam log (ADF)
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-R’ to ‘0’ (default), it is handled as a jam, instead of an error.
- Code: E996 0CA1
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA1 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CA2
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA2 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CA3
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA3 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CA4
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA4 jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CA5
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA5 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CA6
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA6 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CA7
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA7 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CA8
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CA8 jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CAE
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CAE jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CAF
- Description: Error for collecting sequence jam log (Finisher). Error for collecting jam log (Finisher) Continuous 0CAF jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CB0
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CB0 jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CB3
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CB3 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CB4
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CB4 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CB6
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CB6 jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CB8
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CB8 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.
- Code: E996 0CF0
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CF0 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CF3
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CF3 jam was detected
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CF4
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CF4 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
- Code: E996 0CF5
- Description: Error for collecting sequence jam log (Printer). Error for collecting jam log (Printer) Continuous 0CF5 jam was detected.
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-bj-200-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-sc-580-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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