Sharp MX3551 with list Error Codes and Epson Et-2550 Adjustment Program

Sharp MX3551 Printer with list Error Codes and Epson Et-2550 Adjustment Program

– Printer model: Sharp MX3551
– Error codes on Sharp MX3551 with details instruction fixing:

Code: A0-01
Description: PCU ROM error
Causes: The firmware update is not completed properly by interruption of the power during the update operation
PCU PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace PCU PWB

Code: A0-02
Description: SCN ROM error
Causes: The firmware update is not completed properly by interruption of the power during the update operation.
SCN MFP PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace SCN MFP PWB

Code: A0-06
Description: FAX ROM error
Causes: The content of FAX ROM error
The firmware update is not completed properly by interruption of the power during the update operation.
FAX PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace FAX PWB

Code: A0-10
Description: Color profile error
Causes: The content of the color profile error
Combination inconsistency between MFP firmware and color profile
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace SCN MFP PWB

Code: A0-15
Description: Stored DSK data conflict
Causes: Inconsistency of ASIC MAIN firmware version
DSK management state error
Troubleshooting Guides: Check ASIC MAIN firmware version
Check installation state of TPM PWB

Code: A0-17
Description: UI data error
Causes: Inconsistency between UI contents and UI firmware version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-18
Description: ASIC MAIN firmware inconsistent error
Causes: Inconsistency of ASIC firmware version in MFP
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-19
Description: MFP boot error
Causes: ASIC trouble
Memory trouble
Troubleshooting Guides: Extract and insert eMMC PWB
Replace eMMC PWB
Replace SCN MFP PWB

Code: A0-20
Description: MFP firmware and EEPROM data inconsistent error
Causes: Inconsistency between MFP firmware version and
EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-21
Description: PCU firmware and EEPROM data inconsistent error
Causes: Inconsistency between PCU firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-22
Description: SCN firmware and EEPROM data inconsistent error
Causes: Inconsistency between SCN firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: C1-10
Description: Main charger error K
Causes: Open or short circuit of the main charger output
Troubleshooting Guides: 1. SIM8-2 to execute
>When there is leakage noise or flickering on the operation panel
Check insertion of main charger
Check MC PWB spring contact point
Replace main charger
Replace MC PWB harness
Replace developing unit (KCMY)
2. SIM8-2 to execute
>When there is no leakage noise
Check insertion of main charger
Check connection state of MC PWB harness (T101) or
replace
Replace MC PWB
Replace PCU PWB

Code: C1-14
Description: Main charger error CL
Causes: Open or short circuit of the main charger output
Troubleshooting Guides: 1. SIM8-2 to execute > When there is leakage noise or flickering on the operation panel
Check insertion of main charger
Check MC PWB spring contact point
Replace main charger
Check connection state of MC PWB harness (T201) or replace
2. SIM8-2 to execute > When there is no leakage noise
Check insertion of main charger
Check connection state of MC PWB harness (T201) or replace
Replace MC PWB
Replace PCU PWB

Code: C1-15
Description: MC circuit error K
Causes: MC PWB connector, harness connection trouble
MC PWB error circuit trouble
Troubleshooting Guides: Check connection state of MC PWB connector, harness (CN1-10pin) or replace
Replace MC PWB

Code: C1-16
Description: MC circuit error CL
Causes: MC PWB connector, harness connection trouble
MC PWB error circuit trouble
Troubleshooting Guides: Check connection state of MC PWB connector, harness (CN1-11pin) or replace
Replace MC PWB

Code: C1-40
Description: MC PWB trouble
Causes: MC PWB connector connection trouble
MC PWB harness connection trouble
24V fuse meltdown and error circuit trouble in MC PWB
Troubleshooting Guides: Check connection state of MC PWB connector (CN1)
Check connection state of MC PWB harness (CN1-10pin, 11pin) or replace
Replace MC PWB

Code: C1-41
Description: MC / TC PWB trouble
Causes: PCU PWB connector connection trouble
MC PWB, TC PWB connector connection trouble
24V fuses meltdown in MC PWB and TC PWB
Troubleshooting Guides: Check connection state of PCU PWB connector (CN10)
Check connection state of MC PWB and TC PWB connector (CN1)
Replace MC PWB and TC PWB

Code: C4-00
Description: PTC output error
Causes: PTC connector connection trouble
PTC unit trouble
TC PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of PTC connector (T201)
Replace PTC PWB
Replace TC PWB
Replace PCU PWB

– Sharp MX3551 printer Error Codes and quick guide on repairing:

Code: C4-05
Description: PTC circuit error
Causes: TC PWB harness connection trouble
TC PWB error circuit trouble
Troubleshooting Guides: Check connection state of TC PWB harness (CN1-4pin) or replace
Replace TC PWB

Code: C4-20
Description: 1TC output error
Causes: Open circuit of 1TC output
Troubleshooting Guides: 1. SIM8-6 to execute > When there is leakage noise or flickering on the operation panel Check insertion of primary transfer unit
Replace primary transfer unit
Check TC PWB spring contact point
Replace TC PWB
Replace PCU PWB
2. Check clutch (1TURC_1/1TURC_2) operation
If clutch or gear do not move smoothly or have noise
Check/Replace harness and clutch (1TURC_1/ 1TURC_2)
Check/Replace primary transfer unit

Code: C4-25
Description: 1TC circuit error
Causes: TC PWB harness connection trouble
TC PWB error circuit trouble
Troubleshooting Guides: Check connection state of TC PWB harness (CN1-2pin) or replace
Replace TC PWB

Code: C4-30
Description: 2TC output open error
Causes: Open circuit of 2TC output
Troubleshooting Guides: 1. SIM8-6 to execute > When there is leakage noise or flickering on the operation panel
Check insertion of primary transfer unit
Replace primary transfer unit
Check secondary transfer unit
Replace secondary transfer unit
Check connection state of TC PWB harness (T101) or replace
Replace TC PWB
Replace PCU PWB
2. Check clutch (2TURC) operation
If clutch or gear do not move smoothly or have noise Check/Replace harness and clutch (2TURC)
Check/Replace secondary transfer unit

Code: C4-31
Description: 2TC output short error
Causes: Incomplete insertion of secondary transfer unit
Secondary transfer unit trouble
TC PWB trouble
Troubleshooting Guides: SIM8-6 to execute
Check insertion of secondary transfer unit
Check/Replace secondary transfer unit
Replace TC PWB

Code: C4-35
Description: 2TC circuit error
Causes: TC PWB harness connection trouble
TC PWB error circuit trouble
Troubleshooting Guides: Check connection state of TC PWB harness (CN1-3pin) or replace
Replace TC PWB

Code: C4-40
Description: TC PWB trouble
Causes: TC PWB connector connection trouble
TC PWB harness pin disconnection
24V fuse meltdown, error circuit breakage in the TC PWB
Troubleshooting Guides: Check connection state of TC PWB connector (CN1)
Check connection state of TC PWB harness (CN1-2pin, 3pin, 4pin)
Replace TC PWB

Code: E6-10
Description: Shading black correction error (SPF)
Causes: CCD unit connector, harness connection trouble
CCD unit trouble
DSPF PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness
Replace CCD unit
Replace DSPF PWB

Code: E6-11
Description: Shading white correction error (SPF)
Causes: CCD unit connector, harness connection trouble
Scanner lamp lighting trouble
Dirt on mirror, reference white plate
CCD unit trouble
DSPF PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness
Check connection state of scanner lamp connector, harness
Clean the reference white plate
Replace CCD unit
Replace DSPF PWB
SIM63-2 to execute

Code: E6-14
Description: CCD-ASIC error (SPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

Code: E7-01
Description: Image data error
Causes: Image data transmission error in SCN MFP PWB
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB connector, harness
Replace SCN MFP PWB

Code: E7-03
Description: HDD error
Causes: SCN MFP PWB and HDD connector, harness connection trouble
HDD trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB and HDD connector, harness
SIM62-3 to execute
SIM62-4 to execute
Replace HDD
Replace SCN MFP PWB

Code: E7-04
Description: HDD-ASIC error (DSK)
Causes: HDD-ASIC trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: E7-10
Description: Shading black correction error (OC)
Causes: Abnormality in the CCD black scan level when scanner lamp is turned OFF
CCD unit connector, harness connection trouble
CCD unit trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness
Replace CCD unit
Replace SCN MFP PWB

Code: E7-11
Description: Shading white correction error (OC)
Causes: Abnormality in the CCD white reference plate scan level when scanner lamp is turned ON
CCD unit connector, harness connection trouble
Dirt on mirror, lens and white reference plate
Scanner lamp lighting trouble
CCD unit trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of CCD unit connector, harness
Check connection state of scanner lamp unit connector,
harness
Clean mirror, lens and white reference plate
Replace CCD unit
Replace SCN MFP PWB

Code: E7-14
Description: CCD-ASIC error (OC)
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: E7-20
Description: LSU BD detection / LD deterioration error K
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
BD PWB trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-21
Description: LSU LD deterioration error C
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-22
Description: LSU LD deterioration error M
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-23
Description: LSU LD deterioration error Y
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-24
Description: LSU LD driver error K
Causes: LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-25
Description: LSU LD driver error C
Causes: LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-26
Description: LSU LD driver error M
Causes: LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-27
Description: LSU LD driver error Y
Causes: LSU connector, harness connection trouble
LSU PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-28
Description: LSU ASIC – PCU access error
Causes: Communication error between LSU ASIC and PCU PWB
Connector, harness connection trouble
PCU PWB trouble
LSU PWB trouble
LSU unit trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-29
Description: LSU ASIC frequency error
Causes: Connector, harness connection trouble
LSU ASIC oscillator trouble
LSU ASIC trouble
LSU ASIC frequency error
Troubleshooting Guides: Check connection state of connector, harness
Replace LSU unit

Code: E7-49
Description: Watermark data error
Causes: Watermark data error
eMMC PWB trouble
Troubleshooting Guides: SIM49-7 to execute
Replace eMMC PWB

Code: E7-50
Description: PCU PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware PCU PWB trouble
LSU unit trouble
Troubleshooting Guides: Check firmware version
Replace PCU PWB
Replace LSU unit

Code: E7-55
Description: PCU PWB information sum error
Causes: Machine incompatible PWB and firmware PCU PWB trouble
Troubleshooting Guides: Check firmware version
Replace PCU PWB

Code: E7-60
Description: SCN MFP PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware
SCN MFP PWB trouble
Troubleshooting Guides: Check firmware version
Replace SCN MFP PWB

Code: E7-61
Description: SCN MFP PWB and PCU PWB combination error
Causes: Combination error of SCN MFP PWB and PCU PWB
SCN MFP PWB trouble
Troubleshooting Guides: Check combination of SCN MFP PWB and PCU PWB
Replace SCN MFP PWB

Code: E7-80
Description: SCN MFP PWB, scanner communication error
Causes: SCN MFP PWB connector, harness connection trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB connector, harness
Replace SCN MFP PWB

Code: E7-90
Description: SCN MFP PWB, PCU PWB communication error
Causes: SCN MFP PWB, PCU PWB connector, harness connection trouble
SCN MFP PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of SCN MFP PWB, PCU PWB connector, harness
Replace SCN MFP PWB
Replace PCU PWB

Code: E7-91
Description: FAX received image data error
Causes: Image compression data corruption
HDD trouble
eMMC PWB trouble
SCN MFP PWB trouble
FAX PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace HDD
Replace eMMC PWB
Replace SCN MFP PWB
Replace FAX PWB

Code: E7-92
Description: Copy image data error
Causes: Image compression data corruption
SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace HDD
Replace SCN MFP PWB

Code: E7-93
Description: Copy, image send, FAX, filing, print image data process error
Causes: Image compression data corruption
HDD trouble
SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace HDD
Replace SCN MFP PWB

Code: E7-94
Description: Image data process error
Causes: Image compression data corruption
HDD trouble
SCN MFP PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace HDD
Replace SCN MFP PWB

Code: E7-99
Description: LSU LD driver connection trouble
Causes: Connector, harness connection trouble
LSU PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace LSU unit
Replace PCU PWB

Code: E7-A0
Description: LSU EEPROM / LD driver read/write error K
Causes: EEPROM/LD Driver trouble
EEPROM/LD Driver access error
Troubleshooting Guides: Check connection state of LSU PWB connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-A1
Description: LSU EEPROM / LD driver read/write error C
Causes: EEPROM/LD Driver trouble
EEPROM/LD Driver access error
Troubleshooting Guides: Check connection state of LSU PWB connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-A2
Description: LSU EEPROM / LD driver read/write error M
Causes: EEPROM/LD Driver trouble
EEPROM/LD Driver access error
Troubleshooting Guides: Check connection state of LSU PWB connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-A3
Description: LSU EEPROM / LD driver read/write error Y
Causes: EEPROM/LD Driver trouble
EEPROM/LD Driver access error
Troubleshooting Guides: Check connection state of LSU PWB connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-A8
Description: eMMC PWB error
Causes: eMMC PWB contact trouble
eMMC PWB trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check contact state of eMMC PWB
SIM62-4 to execute
Replace eMMC PWB
Replace SCN MFP PWB

Code: E7-C0
Description: TPM PWB (DSK) access error
Causes: TPM PWB connection trouble
TPM PWB used in other MFP was attached
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness

Code: E7-C1
Description: Security check error
Causes: Program error
TPM PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness

Code: E7-C2
Description: Firmware check sum error
Causes: Program corruption due to storage error
Program error
Troubleshooting Guides: Power OFF/ON to cancel

Code: E7-C3
Description: Firmware error
Causes: Program corruption due to storage error
Program error
Troubleshooting Guides: > When ‘ This system can boot up in CN mode, Please turn the dip-switch ON ‘ is displayed Execute firmware update in CN update function
> When ‘ This system cannot boot up in any mode ‘ is displayed Replace eMMC PWB

Code: EE-EC
Description: Automatic toner density adjustment error
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: EE-EL
Description: Automatic toner density adjustment error (over toner)
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: EE-EU
Description: Automatic toner density adjustment error (under toner)
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: F1-00
Description: Finisher communication error
Causes: Connector, harness connection trouble
Finisher PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace finisher PWB
Replace PCU PWB

Code: F1-01
Description: Finisher jogger operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (JOGHPS) trouble
Motor (JOG_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (JOGHPS)
Replace motor (JOG_M)
Replace finisher PWB

Code: F1-02
Description: Finisher entry port transport operation trouble (1K)
Causes: Connector, harness connection trouble
Motor (ENTRS_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (ENTRS_M)
Replace finisher PWB

Code: F1-03
Description: Finisher oscillation operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPS) trouble
Motor (FNMS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPS)
Replace motor (FNMS)
Replace finisher PWB

Code: F1-04
Description: Finisher paddle trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS2) trouble
Motor (FNM10) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS2)
Replace motor (FNM10)
Replace finisher PWB

Code: F1-04
Description: Finisher paddle trouble (3K)
Causes: Connector, harness connection trouble
Clutch (FNCDP) trouble
Sensor (FNHPP) trouble
Motor (FNME) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace clutch (FNCDP)
Replace sensor (FNHPP)
Replace motor (FNME)
Replace finisher PWB

Code: F1-05
Description: Finisher return operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS3) trouble
Motor (FNM2) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS3)
Replace motor (FNM2)
Replace finisher PWB

Code: F1-06
Description: Finisher paper exit transport operation trouble (1K)
Causes: Connector, harness connection trouble
Motor (EXTRS_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (EXTRS_M)
Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS11) trouble
Motor (FNM7) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS11)
Replace motor (FNM7)
Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (STMHP) trouble
Motor (STPMV_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (STMHP)
Replace motor (STPMV_M)
Replace finisher PWB

Code: F1-08
Description: Finisher stapler shift operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPMSS) trouble
Motor (FNMMSS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPMSS)
Replace motor (FNMMSS)
Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNSTPLHP) trouble
Motor (FNSTPLIF) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNSTRLHP)
Replace motor (FNSTPLIF)
Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (1K)
Causes: Connector, harness connection trouble
Motor (STPMOV_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (STPMOV_M)
Replace finisher PWB

Code: F1-10
Description: Finisher staple operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPDSS) trouble
Motor (FNMSS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPDSS)
Replace motor (FNMSS)
Replace finisher PWB

Code: F1-11
Description: Finisher paper exit operation trouble
(1K)
Causes: Connector, harness connection trouble
Sensor (BLTHPS) trouble
Motor (BLT_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (BLTHPS)
Replace motor (BLT_M)
Replace finisher PWB

Code: F1-12
Description: Finisher proof transport operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (PRFEX) trouble
Motor (UPTRS_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (PRFEX)
Replace motor (UPTRS_M)
Replace finisher PWB

Code: F1-13
Description: Finisher paper exit guide plate operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (EXGPLTHP) trouble
Motor (EXGPLT_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (EXGPLTHP)
Replace motor (EXGPLT_M)
Replace finisher PWB

Code: F1-14
Description: Finisher paper rear edge flap operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPFR) trouble
Motor (FNMFR) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPFR)
Replace motor (FNMFR)
Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS9/FNPS10) trouble
Motor (FNM6) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS9/FNPS10)
Replace motor (FNM6)
Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (UTRPH) trouble
Motor (TRYLFT_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (UTRPH)
Replace motor (TRYLFT_M)
Replace finisher PWB

Code: F1-15
Description: Finisher tray lift operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPMT/FNULMT) trouble
Motor (FNMGMT) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPMT/FNULMT)
Replace motor (FNMGMT)
Replace finisher PWB

Code: F1-16
Description: Finisher escape/saddle transport switching operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPFECE) trouble
Motor (FNMFECES) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPFECE)
Replace motor (FNMFECES)
Replace finisher PWB

Code: F1-18
Description: Finisher paper bundle hold operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS8) trouble
Motor (FNM10) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS8)
Replace motor (FNM10)
Replace finisher PWB

Code: F1-19
Description: Finisher front paper alignment operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS4) trouble
Motor (FNM3) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS4)
Replace motor (FNM3)
Replace finisher PWB

Code: F1-19
Description: Finisher front paper alignment operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPJF) trouble
Motor (FNMJF) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPJF)
Replace motor (FNMJF)
Replace finisher PWB

Code: F1-20
Description: Finisher rear paper alignment operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS5) trouble
Motor (FNM4) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS5)
Replace motor (FNM4)
Replace finisher PWB

Code: F1-20
Description: Finisher rear paper alignment operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPJR) trouble
Motor (FNMJR) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPJR)
Replace motor (FNMJR)
Replace finisher PWB

Code: F1-22
Description: Finisher paper bundle exit operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS7) trouble
Motor (FNM5) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS7)
Replace motor (FNM5)
Replace finisher PWB

Code: F1-22
Description: Finisher paper bundle exit operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPAR) trouble
Motor (FNMAR) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPAR)
Replace motor (FNMAR)
Replace finisher PWB

Code: F1-23
Description: Safety switch trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNDOCFD) trouble
Switch (FNOCFD/FNSSS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
Check connection state of connector, harness
Replace sensor (FNDOCFD)
Replace switch (FNOCFD/FNSSS)
Replace finisher PWB

Code: F1-28
Description: Finisher stacking operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (HITHP) trouble
Motor (PSN_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (HITHP)
Replace motor (PSN_M)
Replace finisher PWB

Code: F1-28
Description: Finisher stacking operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNHPGKS) trouble
Motor (FNMGRS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPGKS)
Replace motor (FNMGRS)
Replace finisher PWB

Code: F1-29
Description: Fuse blown trouble (1K)
Causes: Over current
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace defective solenoid
Replace defective motor
Replace finisher PWB

Code: F1-30
Description: Finisher saddle communication error (3K)
Causes: Firmware is not latest version
Connector, harness connection trouble
Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute
Check connection state of connector, harness
Replace finisher PWB

Code: F1-31
Description: Finisher saddle folding operation trouble (1K)
Causes: Connector, harness connection trouble
Motor (FLTRS_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (FLTRS_M)
Replace finisher PWB

Code: F1-31
Description: Finisher paper exit operation trouble (3K)
Causes: Connector, harness connection trouble
Motor (FNME) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (FNME)
Replace finisher PWB

Code: F1-32
Description: Finisher punch unit communication error (Inner)
Causes: Connector, harness connection trouble
Punch PWB trouble
Finisher PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace punch PWB
Replace finisher PWB

Code: F1-32
Description: Finisher punch unit communication error (3K)
Causes: Firmware is not latest version
Connector, harness connection trouble
Punch PWB trouble
Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute
Check connection state of connector, harness
Replace punch PWB
Replace finisher PWB

Code: F1-33
Description: Finisher punch shifting operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (PNCHMVHP) trouble
Motor (PNCHMV_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (PNCHMVHP)
Replace motor (PNCHMV_M)
Replace finisher PWB

Code: F1-33
Description: Finisher punch shifting operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FCHPR) trouble
Motor (FCMR) trouble
Punch PWB trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FCHPR)
Replace motor (FCMR)
Replace punch PWB
Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FCPI_S) trouble
Motor (FCMOT) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FCPI_S)
Replace motor (FCMOT)
Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (PNCHHP/PNCHMVHP) trouble
Motor (PNCH_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (PNCHHP/PNCHMVHP)
Replace motor (PNCH_M)
Replace finisher PWB

Code: F1-34
Description: Finisher punch operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FCHPP) trouble
Motor (FCP) trouble
Punch PWB trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FCHPP)
Replace motor (FCP)
Replace punch PWB
Replace finisher PWB

Code: F1-35
Description: Finisher punch registration operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (PAPPOS/PAPPOSHP) trouble
Motor (STSMOV_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (PAPPOS/PAPPOSHP)
Replace motor (STSMOV_M)
Replace finisher PWB

Code: F1-37
Description: Finisher backup memory error (Inner)
Causes: Malfunction due to noises
Finisher PWB trouble
Troubleshooting Guides: Replace finisher PWB

Code: F1-37
Description: Finisher backup memory error (3K)
Causes: Finisher PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Replace finisher PWB

Code: F1-38
Description: Finisher punch backup memory error (Inner)
Causes: Malfunction due to noises
Punch PWB trouble
Troubleshooting Guides: Set punch specification
Replace punch PWB

Code: F1-38
Description: Finisher punch backup memory error (3K)
Causes: Punch PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Replace punch PWB

Code: F1-41
Description: Finisher saddle paper positioning operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (ENDSHP) trouble
Motor (ENDS_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (ENDSHP)
Replace motor (ENDS_M)
Replace finisher PWB

Code: F1-41
Description: Finisher saddle paper positioning operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPSR) trouble
Motor (FSMSR) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPSR)
Replace motor (FSMSR)
Replace finisher PWB

Code: F1-42
Description: Finisher saddle switching operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPEL) trouble
Motor (FSMDLE) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPEL)
Replace motor (FSMDLE)
Replace finisher PWB

Code: F1-43
Description: Finisher saddle alignment operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPJ) trouble
Motor (FSMJ) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPJ)
Replace motor (FSMJ)
Replace finisher PWB

Code: F1-44
Description: Finisher saddle gripper operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPG) trouble
Motor (FSMG) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPG)
Replace motor (FSMG)
Replace finisher PWB

Code: F1-45
Description: Finisher saddle staple operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPDSS) trouble
Motor (FSMS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPDSS)
Replace motor (FSMS)
Replace finisher PWB

Code: F1-46
Description: Finisher saddle folding operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (FLDPLTHP) trouble
Motor (FLDPLT_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FLDPLTHP)
Replace motor (FLDPLT_M)
Replace finisher PWB

Code: F1-46
Description: Finisher saddle folding operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSMCF) trouble
Motor (FSMF) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSMCF)
Replace motor (FSMF)
Replace finisher PWB

Code: F1-47
Description: Finisher saddle paper transport operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FSHPP) trouble
Motor (FSMC) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPP)
Replace motor (FSMC)
Replace finisher PWB

Code: F1-48
Description: Finisher bundle transport upper pressure release / reference fence escape motor trouble (1K)
Causes: Connector, harness connection trouble
Sensor (UPRSRLHP) trouble
Motor (UPRSRL_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (UPRSRLHP)
Replace motor (UPRSRL_M)
Replace finisher PWB

Code: F1-49
Description: Finisher bundle transport lower pressure
release motor trouble (1K)
Causes: Connector, harness connection trouble
Sensor (LPRSRLHP) trouble
Motor (LPRSRL_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (LPRSRLHP)
Replace motor (LPRSRL_M)
Replace finisher PWB

Code: F1-50
Description: Finisher – Main machine incompatible
error
Causes: Improper combination between main machine and finisher
Finisher PWB trouble
Troubleshooting Guides: Install finisher which is proper for main machine
Replace finisher PWB

Code: F1-51
Description: Finisher communication error (3K)
Causes: Firmware is not latest version
Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute
Replace finisher PWB

Code: F1-53
Description: Finisher – Main machine inconsistent error
Causes: Firmware is not latest version
Finisher PWB trouble
Troubleshooting Guides: SIM49-1 to execute
Replace finisher PWB

Code: F1-54
Description: Finisher punch unit destination inconsistent error (Inner)(3K)
Causes: Improper destination setting of punch unit
Troubleshooting Guides: Set proper destination of punch unit

Code: F1-55
Description: Finisher firmware inconsistent error
Causes: Finisher firmware inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: F1-78
Description: Finisher eco staple operation trouble (Inner)
Causes: Connector, harness connection trouble
Sensor (FNPS15) trouble
Motor (FNM9) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNPS15)
Replace motor (FNM9)
Replace finisher PWB

Code: F1-78
Description: Finisher staple free stapler operation trouble (3K)
Causes: Connector, harness connection trouble
Sensor (FNMCSLS) trouble
Motor (FNMSLS) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNMCSLS)
Replace motor (FNMSLS)
Replace finisher PWB

Code: F1-83
Description: Finisher guide operation trouble (3K)
Causes: Connector, harness connection trouble
Motor (FNMDT) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (FNMDT)
Replace finisher PWB

Code: F1-89
Description: Finisher shift operation trouble (1K)
Causes: Connector, harness connection trouble
Sensor (SFTROLHP) trouble
Motor (SFT_M) trouble
Finisher PWB trouble
Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (SFTROLHP)
Replace motor (SFT_M)
Replace finisher PWB

Code: F2-22
Description: Discharge lamp trouble K
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-23
Description: Discharge lamp trouble C
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-24
Description: Discharge lamp trouble M
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-25
Description: Discharge lamp trouble Y
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-39
Description: Temperature sensor error
Causes: Connector, harness connection trouble
Sensor (TH_CL/HUD_CL) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TH_CL/HUD_CL)
Replace PCU PWB

Code: F2-40
Description: Toner density error K
Causes: Connector, harness connection trouble
Sensor (TCS_K) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_K)
Replace DV unit
Replace PCU PWB

Code: F2-41
Description: Toner density error C
Causes: Connector, harness connection trouble
Sensor (TCS_C) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_C)
Replace DV unit
Replace PCU PWB

Code: F2-42
Description: Toner density error M
Causes: Connector, harness connection trouble
Sensor (TCS_M) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_M)
Replace DV unit
Replace PCU PWB

Code: F2-43
Description: Toner density error Y
Causes: Connector, harness connection trouble
Sensor (TCS_Y) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_Y)
Replace DV unit
Replace PCU PWB

Code: F2-45
Description: Color image density sensor error
Causes: Connector, harness connection trouble
Sensor (PCS) dirt or trouble
Transfer unit lift operation trouble
PCU PWB trouble
Troubleshooting Guides: SIM44-2 to execute
Check connection state of connector, harness
Clean/Replace sensor (PCS)
Repair transfer unit lift mechanism
Replace PCU PWB

Code: F2-49
Description: LSU thermistor error
Causes: Connector, harness connection trouble
Thermistor (LSU_TH) trouble
LSU PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB

Code: F2-50
Description: Drum phase error K
Causes: Connector, harness connection trouble
Sensor (DHPD_K) trouble
Drum drive section trouble
PCU PWB trouble
Troubleshooting Guides: SIM30-1 to execute
Check connection state of connector, harness
Replace sensor (DHPD_K)
Repair drum drive section
Replace PCU PWB

Code: F2-51
Description: Drum phase error CL
Causes: Connector, harness connection trouble
Sensor (DHPD_CL) trouble
Drum drive section trouble
PCU PWB trouble
Troubleshooting Guides: SIM30-1 to execute
Check connection state of connector, harness
Replace sensor (DHPD_CL)
Repair drum drive section
Replace PCU PWB

Code: F2-58
Description: Humidity sensor error
Causes: Connector, harness connection trouble
Sensor (TH_CL/HUD_CL) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TH_CL/HUD_CL)
Replace PCU PWB

Code: F2-64
Description: Toner supply trouble K
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_K) trouble
Motor (TNM_K) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_K)
Replace motor (TNM_K)
Replace DV unit
Replace PCU PWB

Code: F2-65
Description: Toner supply trouble C
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_C) trouble
Motor (TNM_C) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_C)
Replace motor (TNM_C)
Replace DV unit
Replace PCU PWB

Code: F2-66
Description: Toner supply trouble M
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_M) trouble
Motor (TNM_M) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_M)
Replace motor (TNM_M)
Replace DV unit
Replace PCU PWB

Code: F2-67
Description: Toner supply trouble Y
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_Y) trouble
Motor (TNM_Y) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_Y)
Replace motor (TNM_Y)
Replace DV unit
Replace PCU PWB

Code: F2-70
Description: Improper toner cartridge error K
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-71
Description: Improper toner cartridge error C
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-72
Description: Improper toner cartridge error M
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-73
Description: Improper toner cartridge error Y
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-74
Description: Toner cartridge error K
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-75
Description: Toner cartridge error C
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-76
Description: Toner cartridge error M
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-77
Description: Toner cartridge error Y
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-78
Description: Image density sensor error
Causes: Connector, harness connection trouble
Sensor (PCS) dirt or trouble
Transfer belt dirt, scratch
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Clean/Replace sensor (PCS)
Clean/Replace transfer belt
Replace PCU PWB

Code: F2-95
Description: Toner cartridge ejecting trouble K
Causes: Connector, harness connection trouble
Sensor (TCED_K) trouble
Motor (TNM_K) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_K)
Replace motor (TNM_K)
Replace PCU PWB

Code: F2-96
Description: Toner cartridge ejecting trouble C
Causes: Connector, harness connection trouble
Sensor (TCED_C) trouble
Motor (TNM_C) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_C)
Replace motor (TNM_C)
Replace PCU PWB

Code: F2-97
Description: Toner cartridge ejecting trouble M
Causes: Connector, harness connection trouble
Sensor (TCED_M) trouble
Motor (TNM_M) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_M)
Replace motor (TNM_M)
Replace PCU PWB

Code: F2-98
Description: Toner cartridge ejecting trouble Y
Causes: Connector, harness connection trouble
Sensor (TCED_Y) trouble
Motor (TNM_Y) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_Y)
Replace motor (TNM_Y)

Code: F3-12
Description: Paper feed tray 1 lift operation trouble
Causes: Connector, harness connection trouble
Lift unit trouble
Sensor (C1LUD) trouble
Motor (C1LUM) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace lift unit
Replace sensor (C1LUD)
Replace motor (C1LUM)
Replace PCU PWB

Code: F3-22
Description: Desk paper feed tray 1 lift operation trouble
Causes: Connector, harness connection trouble
Lift unit trouble
Sensor (C2LUD) trouble
Motor (C2LUM) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace lift unit
Replace sensor (C2LUD)
Replace motor (C2LUM)
Replace PCU PWB

Code: F6-00
Description: SCN MFP PWB – FAX communication error
Causes: Connector, harness connection trouble
FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace FAX PWB

Code: F6-01
Description: FAX EEPROM read/write error
Causes: FAX EEPROM trouble
FAX EEPROM access trouble
Troubleshooting Guides: SIM66-3 to execute
Replace FAX EEPROM
Replace FAX PWB

Code: F6-02
Description: FAX power supply trouble
Causes: Connector, harness connection trouble
DC PWB trouble
SCN MFP PWB trouble
FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace DC PWB
Replace SCN MFP PWB
Replace FAX PWB

Code: F6-04
Description: FAX modem operation trouble
Causes: FAX modem chip operation trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-21
Description: Improper combination of FAX PWB and FAX soft switch inconsistent error
Causes: Improper destination of FAX PWB
FAX PWB trouble
Troubleshooting Guides: Check proper destination of FAX PWB
Replace FAX PWB

Code: F6-30
Description: FAX power controller access error
Causes: FAX power controller access trouble
FAX power controller circuit trouble
Troubleshooting Guides: SIM66-42 to execute
Replace FAX PWB

Code: F6-97
Description: FAX and main machine inconsistent error
Causes: Improper FAX PWB
FAX PWB trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-98
Description: FAX and main machine destination inconsistent error
Causes: Main machine and FAX destination inconsistency
Troubleshooting Guides: SIM26-6 to execute
Check FAX destination

Code: H2-00
Description: Thermistor open trouble (TH_UM_AD2)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-01
Description: Thermistor open trouble (TH_LM)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-02
Description: Thermistor open trouble (TH_US1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-03
Description: Thermistor open trouble (TH_UM_AD1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB
Check fusing unit installed

Code: H2-05
Description: Thermistor open trouble (TH_US1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB
Check fusing unit installed

Code: H2-06
Description: Thermistor open trouble (TH_US2)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H3-00
Description: Fuser high temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H3-01
Description: Fuser high temperature error (TH_LM)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H3-02
Description: Fuser high temperature error (TH_US1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-00
Description: Fuser low temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-01
Description: Fuser low temperature error (TH_LM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-02
Description: Fuser low temperature error (TH_US1)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-30
Description: Thermistor input error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-32
Description: Thermistor input error (TH_US1)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H5-01
Description: 5 times continuous POD1 not reached jam detection
Causes: Fusing jam was not canceles completely (jam paper
remains)
Fusing unit installation trouble
Fusing unit, drive section trouble
Sensor (POD1) connector, harness connection trouble
Sensor (POD1) trouble
PCU PWB trouble
Troubleshooting Guides: Check fusing unit installed
Check fusing drive section
Check connection state of sensor (POD1) connector,
harness
Replace sensor (POD1)
Replace PCU PWB
Replace fusing unit
SIM14 to cancel

Code: H7-10
Description: Fuser low temperature recovery error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB

Code: H7-12
Description: Fuser low temperature recovery error (TH_US)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB

Code: L1-00
Description: Scanner feed trouble
Causes: Connector, harness connection trouble
Scanner unit trouble
Sensor (MHPS) trouble
Motor (MIM) trouble
SCN MFP PWB trouble
Troubleshooting Guides: SIM1-1 to execute
Check connection state of connector, harness
Replace scanner unit
Replace sensor (MHPS)
Replace motor (MIM)
Replace SCN MFP PWB

Code: L3-00
Description: Scanner return trouble
Causes: Connector, harness connection trouble
Scanner unit trouble
Sensor (MHPS) trouble
Motor (MIM) trouble
SCN MFP PWB trouble
Troubleshooting Guides: SIM1-1 to execute
Check connection state of connector, harness
Replace scanner unit
Replace sensor (MHPS)
Replace motor (MIM)
Replace SCN MFP PWB

Code: L4-02
Description: Paper feed motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Clutch (C1PUC) trouble
Motor (CPFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing jammed paper
Check connection state of motor and drive shaft
Check connection state of PCU PWB and motor
Replace clutch (C1PUC)
Replace motor (CPFM)
Replace PCU PWB

Code: L4-03
Description: Fusing motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (FUM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing jammed paper
Check connection state of motor and drive shaft
Check connection state of PCU PWB and motor
Replace motor (FUM)
Replace PCU PWB

Code: L4-06
Description: Transfer unit lift trouble
Causes: Connector, harness connection trouble
Sensor (1TUD) dirt or trouble
Clutch (1TURC) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-3 to execute
Check connection state of connector, harness
Clean/Replace sensor (1TUD)
Replace clutch (1TURC)
Replace PCU PWB

Code: L4-07
Description: Transfer belt motor trouble
Causes: Transfer belt unit load trouble
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (DM_K) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after checking transfer belt unit
rotational load
Check connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (DM_K)
Replace PCU PWB

Code: L4-09
Description: Registration motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (RRM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing jammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (RRM)
Replace PCU PWB

Code: L4-11
Description: Offset motor trouble
Causes: Connector, harness connection trouble
Motor (OSM) trouble
Sensor (SHPOS) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute
SIM30-1 to execute
Check connection state of connector, harness
Replace motor (OSM)
Replace sensor (SHPOS)
Replace PCU PWB

Code: L4-12
Description: Secondary transfer separation trouble
Causes: Connector, harness connection trouble
Secondary transfer separation mechanism trouble
Sensor (2TUD) trouble
Clutch (2TURC) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Check/Repair secondary transfer separation mechanism
Replace sensor (2TUD)
Replace clutch (2TURC)
Replace PCU PWB

Code: L4-16
Description: Fusing pressure release trouble
Causes: Connector, harness connection trouble
Pressure release drive gear and idle gear trouble
Sensor (HLPCD) trouble
Motor (PRM) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace pressure release drive gear and idle gear
Replace sensor (HLPCD)
Replace motor (PRM)
Replace PCU PWB

Code: L4-17
Description: Drum motor trouble K
Causes: Process, Developer and Transfer belt unit load trouble
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (DM_K) trouble
PCU PWB trouble
Troubleshooting Guides: SIM25-1 to execute after checking installation condition
of process, developer and transfer belt unit
Check connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (DM_K)
Replace PCU PWB

Code: L4-18
Description: Drum motor trouble CL
Causes: Process, Developer and Transfer belt unit load trouble
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (DM_CL) trouble
PCU PWB trouble
Troubleshooting Guides: SIM25-1 to execute after checking installation condition
of process, developer and transfer belt unit
Check connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (DM_CL)
Replace PCU PWB

Code: L4-32
Description: Power supply fan 1 trouble
Causes: Connector, harness connection trouble
Fan (PSFM1) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (PSFM1)
Replace PCU PWB

Code: L4-35
Description: Fusing fan trouble
Causes: Connector, harness connection trouble
Fan (FUFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (FUFM)
Replace PCU PWB

Code: L4-43
Description: Paper exit fan trouble
Causes: Connector, harness connection trouble
Fan (POFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (POFM)
Replace PCU PWB

Code: L4-50
Description: Process fan 1 trouble
Causes: Connector, harness connection trouble
Fan (PROFM1) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (PROFM1)
Replace PCU PWB

Code: L4-51
Description: Process fan 2 trouble
Causes: Connector, harness connection trouble
Fan (PROFM2) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (PROFM2)
Replace PCU PWB

Code: L4-75
Description: Paper exit motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (POM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing jammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (POM)
Replace PCU PWB

Code: L4-76
Description: Reverse motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (SBM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing jammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (SBM)
Replace PCU PWB

Code: L4-77
Description: ADU motor 1 trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (ADUM1) trouble
PCU PWB trouble
Troubleshooting Guides: SIM9-3 to execute after removing jammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (ADUM1)
Replace PCU PWB

Code: L4-78
Description: ADU motor 2 trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (ADUM2) trouble
PCU PWB trouble
Troubleshooting Guides: SIM9-3 to execute after removing jammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (ADUM2)
Replace PCU PWB

Code: L4-79
Description: Transport motor trouble
Causes: Paper jam
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (PFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute after removing pammed paper
Check belt connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (PFM)
Replace PCU PWB

Code: L6-10
Description: Polygon motor trouble
Causes: Connector, harness connection trouble
Motor (PGM) trouble
LSU PWB trouble
Troubleshooting Guides: SIM6-1 to execute
Check connection state of connector, harness
Replace motor (PGM)
Replace LSU unit

Code: L8-01
Description: Full wave signal detection error
Causes: Connector, harness connection trouble
Power supply unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace power supply unit
Replace PCU PWB

Code: L8-02
Description: Full wave signal error
Causes: Connector, harness connection trouble
Power supply unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Check voltage at AC outlet
Replace power supply unit
Replace PCU PWB

Code: L8-20
Description: Power controller communication error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: U1-01
Description: Battery trouble
Causes: Battery life
Battery circuit trouble
Troubleshooting Guides: Check battery voltage is 2.5V or above
Replace battery

Code: U2-00
Description: MFP EEPROM read/write error
Causes: EEPROM trouble
EEPROM socket contact trouble
Strong external noises
Troubleshooting Guides: Check power environment
Replace EEPROM
Replace SCN MFP PWB

Code: U2-05
Description: Account data error
Causes: Authentication table error
If frequent occurrence of this error is found, the following devices may possibly be damaged
HDD/mSATA SSD/eMMC PWB trouble
SCN MFP PWB trouble
Troubleshooting Guides: Replace HDD/mSATA SSD/eMMC PWB
Replace SCN MFP PWB

Code: U2-11
Description: MFP EEPROM counter check sum error
Causes: EEPROM trouble
EEPROM socket contact trouble
Strong external noises
Troubleshooting Guides: Check contact of EEPROM socket
Replace SCN MFP PWB
SIM16 to cancel

Code: U2-30
Description: SCN MFP PWB and PCU PWB data inconsistency
Causes: When replacing SCN MFP PWB or PCU PWB, EEPROM which was mounted on PWB before replacement is not mounted on new PWB
Replace SCN MFP PWB
Replace PCU PWB
Troubleshooting Guides: Check EEPROM is properly set
Replace SCN MFP PWB
Replace PCU PWB

Code: U2-40
Description: eMMC PWB system storage data error
Causes: eMMC PWB system storage data area error
Troubleshooting Guides: Power OFF/ON and backup data is written into eMMC
PWB and machine is automatically recovered

Code: U2-41
Description: HDD storage data area error
Causes: File error occurs saved data area, disabling backup of saved file of machine adjustment value in eMMC PWB
Troubleshooting Guides: Power OFF/ON to cancel
Perform backup of HDD/eMMC PWB
SIM62 to execute HDD format
Replace HDD/eMMC PWB
SIM16 to cancel

Code: U2-42
Description: Machine adjustment data error
Causes: Saved file of machine adjustment value in eMMC PWB and system saved data in HDD error
Troubleshooting Guides: Perform backup of HDD and eMMC PWB
SIM62 to execute HDD format
Replace HDD/eMMC PWB
SIM16 to cancel
Adjust machine again and set adjustment values

Code: U2-50
Description: HDD user authentication data check sum error
Causes: Strong external noises
HDD trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check data related to check sum error (address book, image send system registration data) and register again
SIM16 to cancel
Replace HDD
Replace SCN MFP PWB

Code: U2-60
Description: Watermark check error
Causes: Watermark data trouble
eMMC PWB trouble
Troubleshooting Guides: SIM49-7 to execute
Replace eMMC PWB

Code: U2-70
Description: OCR dictionary check error
Causes: OCR dictionary data trouble
Troubleshooting Guides: SIM49-7 to execute

Code: U2-71
Description: Voice IC error
Causes: Voice IC trouble
SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: U2-72
Description: Voice data check error
Causes: Voice data trouble
Troubleshooting Guides: SIM49-7 to execute

Code: U2-73
Description: NFC tag error
Causes: Connector, harness connection trouble
NFC HOME KEY PWB trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace NFC HOME KEY PWB
Replace SCN MFP PWB

Code: U2-74
Description: Recovery data error
Causes: Data corruption due to storage error
Data abnormality
Troubleshooting Guides: SIM49-1 to execute

Code: U2-80
Description: SCN EEPROM read/write error
Causes: EEPROM socket contact trouble
EEPROM trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace SCN MFP PWB
SIM16 to cancel

Code: U2-81
Description: SCN EEPROM check sum error
Causes: EEPROM socket contact trouble
EEPROM trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace SCN MFP PWB
SIM16 to cancel

Code: U2-90
Description: PCU EEPROM read/write error
Causes: EEPROM socket contact trouble
EEPROM trouble
PCU PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Check SIM adjustment values of engine and adjust again if they are improper
Replace EEPROM
Replace PCU PWB
SIM16 to cancel

Code: U2-91
Description: PCU EEPROM check sum error
Causes: EEPROM socket contact trouble
Replace EEPROM
Replace PCU PWB
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace PCU PWB
SIM16 to cancel

Code: U5-00
Description: SPF communication error
Causes: Malfunction due to noises
Connector, harness connection trouble
DSPF PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of connector, harness
Replace DSPF PWB

Code: U5-16
Description: SPF fan trouble
Causes: Connector, harness connection trouble
Troubleshooting Guides: SIM2-3 to execute
Check connection state of connector, harness
Replace fan (SPFFAN)

Code: U5-20
Description: SPF transport trouble
Causes: Connector, harness connection trouble
Motor (SPFM) trouble
Troubleshooting Guides: SIM2-3 to execute
Check connection state of connector, harness
Replace motor (SPFM)

Code: U5-30
Description: SPF tray lift up trouble
Causes: Lift up trouble is detected 5 times continuously
Connector, harness connection trouble
Sensor (STLD/STUD) trouble
DSPF PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (STLD/STUD)
Replace DSPF PWB

Code: U5-31
Description: SPF tray lift down trouble
Causes: Lift down trouble is not detected within specified time
Connector, harness connection trouble
Sensor (STLD/STUD) trouble
DSPF PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (STLD/STUD)
Replace DSPF PWB

Code: U6-00
Description: PCU PWB – Paper feed desk communication error
Causes: Malfunction due to noises
Connector, harness connection trouble
Desk control PWB trouble
PCU PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of connector, harness
Replace desk control PWB
Replace PCU PWB

Code: U6-01
Description: Desk paper feed tray 2 lift trouble
Causes: Connector, harness connection trouble
Sensor (D1LUD) trouble
Desk control PWB trouble
Lift unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (D1LUD)
Replace desk control PWB
Replace lift unit
Replace PCU PWB

Code: U6-02
Description: Desk paper feed tray 3 lift trouble
Causes: Connector, harness connection trouble
Sensor (D2LUD) trouble
Desk control PWB trouble
Lift unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (D2LUD)
Replace desk control PWB
Replace lift unit
Replace PCU PWB

Code: U6-09
Description: LCC lift trouble
Causes: Lift mechanism trouble
Sensor (LRE) trouble
Motor (LLM) trouble
LCC main PWB trouble
Troubleshooting Guides: SIM4-2, 4-3 to execute
Check lift unit
Replace sensor (LRE)
Replace motor (LLM)
Replace LCC main PWB

Code: U6-10
Description: Desk paper transport trouble
Causes: Connector, harness connection trouble
Motor (DPFM) trouble
Desk control PWB trouble
Troubleshooting Guides: SIM4-3 to execute
Check connection state of connector, harness
Replace motor (DPFM)
Replace desk control PWB

Code: U6-20
Description: LCC PWB – PCU PWB communication error
Causes: Malfunction due to noises
Connector, harness connection trouble
LCC main PWB trouble
PCU PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of connector, harness
Replace LCC main PWB
Replace PCU PWB

Code: U6-21
Description: LCC paper transport trouble
Causes: Paper transport mechanism trouble
Motor (LPFM) trouble
LCC main PWB trouble
Troubleshooting Guides: SIM4-3 to execute
Check paper transport mechanism
Replace motor (LPFM)
Replace LCC main PWB

Code: U6-22
Description: LCC 24V power trouble
Causes: Connector, harness connection trouble
LCC main PWB trouble
Main machine power PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace LCC main PWB
Replace main machine power PWB

Code: U6-23
Description: LCC tray descending trouble
Causes: Connector, harness connection trouble
Switch (LWRSW) trouble
LCC main PWB trouble
Troubleshooting Guides: SIM4-3 to execute
Check connection state of connector, harness
Replace switch (LWRSW)
Replace LCC main PWB

Code: U6-50
Description: Desk – Main machine combination trouble
Causes: Improper combination between main machine and desk
Desk control PWB trouble
Troubleshooting Guides: Install desk which is proper for main machine
Replace desk control PWB

Code: U6-51
Description: LCC – Main machine combination trouble
Causes: Improper combination between main machine and LCC
LCC main PWB trouble
PCU PWB trouble
Troubleshooting Guides: Install LCC which is proper for main machine
Replace LCC main PWB
Replace PCU PWB

Code: U6-52
Description: Desk communication error
Causes: Connector, harness connection trouble between main machine and paper feed tray 2
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB

Code: U6-54
Description: LCC firmware inconsistent error
Causes: Firmware version is inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: U6-55
Description: Desk firmware inconsistent error
Causes: Firmware version is inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: U7-50
Description: Vendor machine communication error
Causes: Strong external noises
Improper setting of vendor machine specifications
Vendor machine trouble
Connector, harness connection trouble
SCN MFP PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Change specification of vendor machine
Check connection state of connector, harness
Replace SCN MFP PWB

Code: U7-51
Description: Vendor machine operation trouble
Causes: Vendor machine trouble
Connector, harness connection trouble
Troubleshooting Guides: Repair vendor machine referring to detailed error code
Check connection state of connector, harness

Code: U9-01
Description: Touch panel trouble
Causes: Connector, harness connection trouble
Touch panel trouble
SCN MFP PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace touch panel
Replace SCN MFP PWB

Code: UC-02
Description: ASIC CPT error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: UC-12
Description: ASIC CPT error (DSPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

Code: UC-20
Description: ASIC DOCC error
Causes: SCN MFP PWB trouble
Troubleshooting Guides: Replace SCN MFP PWB

Code: UC-30
Description: ASIC DOCC error (DSPF)
Causes: DSPF PWB trouble
Troubleshooting Guides: Replace DSPF PWB

Epson Et-2550 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson Et-2550 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson Et-2550 AdjProg or Epson Et-2550 Adjustment Program or Epson Et-2550 Adj Program, is a middleware developed by third-party software to supply for Epson Et-2550 printer, making printer continuous printing without error.

– Epson Et-2550 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson Et-2550 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson Et-2550 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson Et-2550 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson Et-2550 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson Et-2550 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson Et-2550 Adjustment Program Step 6

Active Epson Et-2550 Adjustment Program

– Run Adjprog.exe, Copy Et-2550 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson Et-2550 Adjustment Program.