Mutoh PJ2216 Toucan Error Codes and Quick guides solved

Mutoh PJ2216 Toucan Error Codes and Quick guides solved

– Printer model: Mutoh PJ2216 Toucan
– Mutoh PJ2216 Toucan Error Code List and description errors:

• Code: E001
• Display: E 001 error DRAM
• Description: Standard DRAM error: Abnormal condition in standard memory mounted on MAIN board assembly.
• Troubleshooting Guides: (1) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E002
• Display: E 002 error Opt. DRAM
• Description: Option DRAM error: Abnormal condition in optional memory mounted on MAIN board assembly.
• Troubleshooting Guides: (1) Dust in extended memory slot (J07) may cause error. * Remove dust using compressed air and reinstall memory. (2) Mount known good optional memory (with the same size as that in question) and check memory size from ‘Inspection: Memory size’ of self-diagnosis function. * Replace memory. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-00
• Display: E 016 error CPU Err [00]
• Description: Interruption exception error: Abnormal condition in interruption process
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-02
• Display: E 016 error CPU Err [02]
• Description: Command border exception error: Abnormal condition in command border
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-03
• Display: E 016 error CPU Err [03]
• Description: Data border error: Abnormal condition in data boarder
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-03
• Display: E 016 error CPU Err [03]
• Description: Coprocessordisabling exception error: Abnormal condition in coprocessor
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-04
• Display: E 016 error CPU Err [04]
• Description: Address exception error (load or command fetch): Address error in command loading or fetching
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-05
• Display: E 016 error CPU Err [05]
• Description: Address exception error (store): Address error in clearing process
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-06
• Display: E 016 error CPU Err [06]
• Description: Address exception error (command fetch): Address error in command loading or storing
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-07
• Display: E 016 error CPU Err [07]
• Description: Bus exception error (Command fetching): Bus error in command loading or storing
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-08
• Display: E 016 error CPU Err [08]
• Description: System call exception error: Abnormal condition in system call
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-09
• Display: E 016 error CPU Err [09]
• Description: Break point exception error: Abnormal condition in break point
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-10
• Display: E 016 error CPU Err [10]
• Description: Reserved command exception error: Abnormal condition in reserved command
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-12
• Display: E 016 error CPU Err[12]
• Description: Processing overflow exception error: overflow occurs
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-13
• Display: E 016 error CPU Err [13]
• Description: Trap exception error: Trap occurs
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-15
• Display: E 016 error CPU Err [15]
• Description: Floating point exception error: Abnormal condition in floating point process
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-22
• Display: E 016 error CPU Err [22]
• Description: Watch exception error: Abnormal condition in Watch process
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-32
• Display: E 016 error CPU Err [32
• Description: Watchdog timeout exception error: Timeout in watchdog
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E016-33
• Display: E 016 error CPU Err [33]
• Description: Abort error: Aborted
• Troubleshooting Guides: (1) Check AC power supply and printer peripherals. (2) Check repeatability by cycling machine power ON/ OFF several times. Make sure to perform this check repeatedly even if no problems seem to be present. (3) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: E065
• Display: E065 error Paper feed motor
• Description: Abnormal condition in PF motor (X-axis) during machine operation. This error is issued when encoder feedback largely differs from motor command.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) Set endurance running cycles to 50 or more from ‘Life: PF motor’ of selfdiagnosis function and check if X-axis motor error is issued. * Check connection of following connectors in MAIN board assembly: * PF motor cable assembly connector J127 * PF_ENC assembly connector J132 (3) Check ‘Encoder: PF’ under ‘Test: Encoder’ of self-diagnosis function. (4) PF motor assembly may be damaged. * Replace PF motor assembly. (5) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E066
• Display: E066 error Carriage motor
• Description: Abnormal condition in CR motor (Y-axis) during machine operation. This error is issued when encoder feedback largely differs from motor command.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) With machine power OFF, move carriage laterally by hand to check for any drag. (3) Set endurance running cycles to 50 or more from ‘Life: CR motor’ of selfdiagnosis function and check if Carriage motor error is issued. (4) Check T fence for dirt, wear. (5) Check ‘Encoder: Y’ under ‘Test: Encoder’ of self-diagnosis function. (6) MAIN board assembly may be damaged. * Clean and lubricate CR rail roller runner. * Check following connectors for proper connection. Main board * CR motor assembly connector: J131 SUB board * CR tape wire: J006 – J007 CRBASE board * CR tape wire: J1 – J2 * CR_ENC assembly connector: J005 * If grease or dust deposits are present: Wipe with dry cloth. * If ink deposits are present: Lightly wipe them away with cloth moistened with neutral detergent. * If too much contaminated to clean: Replace T fence. a) If NG: Check following connector for proper connection. * CR_BASE board assembly connector J005 b) Replace following parts. * T fence * CR motor assembly * CR_BASE board assembly * CR tape wire * Replace MAIN board assembly.

• Code: E067
• Display: E067 error Paper feed encoder
• Description: Abnormal condition in paper feed amount (Xaxis) during machine operation. This error is issued when encoder returns no feedback.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) Set endurance running cycles to 50 or more from ‘Life: PF motor’ of selfdiagnosis function and check if X-axis motor error is issued. * Check connection of following connectors in MAIN board assembly: * PF motor cable assembly connector J127 * PF_ENC assembly connector J132 (3) Check ‘Encoder: PF’ under ‘Test: Encoder’ of self-diagnosis function. (4) PF motor assembly may be damaged. * Replace PF motor assembly. (5) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E068
• Display: E068 error Carriage encoder
• Description: Abnormal condition in head travel (Y-axis) during machine operation. This error is issued when encoder returns no feedback.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) With machine power OFF, move carriage laterally by hand to check for any drag. (3) Set endurance running cycles to 50 or more from ‘Life: CR motor’ of selfdiagnosis function and check if Carriage motor error is issued. (4) Check T fence for dirt, wear. (5) Check ‘Encoder: Y’ under ‘Test: Encoder’ of self-diagnosis function. (6) MAIN board assembly may be damaged. * Clean and lubricate CR rail roller runner. * Check following connectors for proper connection. Main board * CR motor assembly connector: J131 SUB board * CR tape wire: J006 – J007 CRBASE board * CR tape wire: J1 – J2 * CR_ENC assembly connector: J005 * If grease or dust deposits are present: Wipe with dry cloth. * If ink deposits are present: Lightly wipe them away with cloth moistened with neutral detergent. * If too much contaminated to clean: Replace T fence. a) If NG: Check following connector for proper connection. * CR_BASE board assembly connector J005 b) Replace following parts. * T fence * CR motor assembly * CR_BASE board assembly * CR tape wire * Replace MAIN board assembly.

• Code: E069
• Display: E069 error Paper feed timeout
• Description: Timeout in paper feed amount (Xaxis) during machine operation. This error is issued when pressure roller does not reach specified point.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) Set endurance running cycles to 50 or more from ‘Life: PF motor’ of selfdiagnosis function and check if X-axis motor error is issued. * Check connection of following connectors in MAIN board assembly: * PF motor cable assembly connector J127 * PF_ENC assembly connector J132 (3) Check ‘Encoder: PF’ under ‘Test: Encoder’ of self-diagnosis function. (4) PF motor assembly may be damaged. * Replace PF motor assembly. (5) MAIN board assembly may be damaged. * Replace MAIN board assembly.

– Mutoh PJ2216 Toucan Error codes and solution steps to fix:

• Code: E071
• Display: E071 error Paper feed overcurrent
• Description: PF motor (X-axis) is overloaded during machine operation.
• Troubleshooting Guides: (1) Check error history from ‘Test: History’ of selfdiagnosis function. (2) Set endurance running cycles to 50 or more from ‘Life: PF motor’ of selfdiagnosis function and check if X-axis motor error is issued. * Check connection of following connectors in MAIN board assembly: * PF motor cable assembly connector J127 * PF_ENC assembly connector J132 (3) Check ‘Encoder: PF’ under ‘Test: Encoder’ of self-diagnosis function. (4) PF motor assembly may be damaged. * Replace PF motor assembly. (5) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E073
• Display: E073 error Origin detection
• Description: CR_HP cannot be detected.
• Troubleshooting Guides: (1) Check transmission type photo sensor from ‘Sensor: etc.’ of self-diagnosis function. * Check transmission type photo sensor assembly for proper connection. (2) Transmission type photo sensor may be damaged. * Replace transmission type photo sensor. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E074
• Display: E074 error Cover
• Description: Abnormal condition in cover sensor.
• Troubleshooting Guides: (1) Check cover sensor from ‘Sensor: etc.’ of selfdiagnosis function. * Check cover sensor assembly for proper connection. (2) Cover sensor assembly may be damaged. * Replace cover sensor assembly. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E075
• Display: E075 error Head overcurrent
• Description: Abnormal condition due to printer head overload during machine operation.
• Troubleshooting Guides: (1) HEAD board assembly may be damaged. * Replace HEAD board assembly. * Cancel head error. (2) MAIN board assembly may be damaged. * Replace MAIN board assembly. * Cancel head error. (3) Head assembly may be damaged. * Replace head assembly. * Cancel head error.

• Code: E076
• Display: E076 error PG origin detection
• Description: HD_SLID origin cannot be detected.
• Troubleshooting Guides: (1) Check HD_SLIDE sensor from ‘Sensor: Head slide’ of self-diagnosis function. * Check HD_SLIDE sensor assembly connector. (2) Check HD_SLIDE sensor assembly for proper connection. * Replace HD_SLIDE sensor assembly. (3) SLIDE motor assembly may be damaged. * Replace SLIDE motor assembly. (4) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E077
• Display: E077 error Head overheat
• Description: Abnormal condition in head driver.
• Troubleshooting Guides: (1) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E078
• Display: E078 error Head cable
• Description: Abnormal condition in head cable or head thermister.
• Troubleshooting Guides: (1) Check if head cables are securely locked at CR_HEAD board assembly and head board assembly connectors. * Reconnect head cable. (2) Is head cable broken? * Replace head cable. (3) Head thermister may be malfunctioning. * Replace thermister.

• Code: E079
• Display: E079 error Lever overcurrent
• Description: Lever motor is overloaded during machine operation.
• Troubleshooting Guides: (1) Lever motor may be damaged. * Replace lever motor. (2) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E080
• Display: E080 error Lever sensor
• Description: Abnormal condition in lever sensor.
• Troubleshooting Guides: (1) Lever sensor assembly may be damaged. * Replace transmission type photo sensor. (2) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E081
• Display: E081 error CR cable
• Description: Abnormal condition in CR cable.
• Troubleshooting Guides: (1) Check CR cable for proper connection from ‘Sensor: Cable’ of selfdiagnosis function. * Reconnect CR cable to connectors. (2) Is CR cable broken? * Replace CR cable. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E082
• Display: E082 error Sub tank cable
• Description: Abnormal condition in sub tank cable.
• Troubleshooting Guides: (1) Is sub tank cable disconnected? * Reconnect sub tank cable. (2) Is sub tank cable broken? * Replace sub tank cable. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E083
• Display: E083 error Pump cable
• Description: Abnormal condition in pump cable.
• Troubleshooting Guides: (1) Check pump cable for proper connection from ‘Sensor: Cable’ of selfdiagnosis function. * Reconnect pump cable. (2) Is pump cable broken? * Replace pump cable. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E084
• Display: E084 error Ink tank cable
• Description: Abnormal condition in ink tank cable.
• Troubleshooting Guides: (1) Is ink tank cable disconnected? * Reconnect ink tank cable. (2) Ink tank cable may be broken. * Replace ink tank cable (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E086
• Display: E086 error Head thermister
• Description: Abnormal condition in head thermister.
• Troubleshooting Guides: (1) Check head temperature reading from ‘Sensor: Temperature’ of selfdiagnosis function. * Reconnect thermister connector. (2) Thermister may be damaged. * Replace thermister. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E087
• Display: E087 error Platen thermister
• Description: Abnormal condition in platen thermister.
• Troubleshooting Guides: (1) Check platen temperature reading from ‘Sensor: Temperature’ of self-diagnosis function. * Reconnect thermister assembly connector. (2) Thermister assembly may be damaged. * Replace thermister assembly. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E088
• Display: E088 error Dry thermister
• Description: Abnormal condition in dry thermister
• Troubleshooting Guides: (1) Check dry temperature reading from ‘Sensor: Temperature’ of selfdiagnosis function. * Reconnect thermister assembly connector. (2) Thermister assembly may be damaged. * Replace thermister assembly. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E089
• Display: E089 error Winding motor rotation (only for 87-inch model)
• Description: Abnormal condition in winding motor rotation
• Troubleshooting Guides: (1) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E097
• Display: E097 error Ink pump
• Description: Abnormal condition in ink pump.
• Troubleshooting Guides: (1) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E100
• Display: E100 error Vacuum pump
• Description: Abnormal condition in vacuum pump.
• Troubleshooting Guides: (1) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E101
• Display: E101 error Sub tank sensor
• Description: Abnormal condition in sub tank sensor.
• Troubleshooting Guides: (1) Sub tank sensor assembly may be damaged. * Replace sub tank assembly. (2) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E113
• Display: E113 error NVRAM
• Description: Parameters cannot be written.
• Troubleshooting Guides: (1) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: E161
• Display: E161 error Ink tube life
• Description: Ink tube life has expired.
• Troubleshooting Guides: (1) Turn machine OFF. Turn it ON again and check if the same message appears. * If message is displayed: step (2) (2) Use of ink tube has exceeded specified limit. * Replace ink tube. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: MH01
• Display: MH01 Error Command [ ]
• Description: Undefined command: Command being analyzed is not defined in applicable command mode.
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: MH02
• Display: MH 02 Error Command [ ]
• Description: Parameter error: Number of parameters following command is inappropriate.
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: MH03
• Display: MH 03 Error Command [ ]
• Description: Numeral value error: Number of parameters following command is inappropriate.
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: MH04
• Display: MH 04 Error Command [ ]
• Description: Undefined character set Unknown character set is present.
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: MH05
• Display: MH 05 Error Command [ ]
• Description: Buffer overflow: Polygon buffer or downloadable character buffer overflows.
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n01
• Display: Set paper
• Description: Lever is up.
• Troubleshooting Guides: (2) Does cover sensor assembly turns ON/OFF correctly as front cover opens and closes? * Adjust cover sensor assembly height. (3) Is cover sensor assembly cable connected securely? * Correctly connect cover sensor assembly cables to MAIN board assembly connectors J128, J129 and J130. (4) Is transmission type photo sensor fitted correctly? * Install transmission type photo sensor correctly (5) Is transmission type photo sensor face contaminated? * Clean sensor face using a swab. (6) Is transmission type photo sensor connected securely? * Correctly connect transmission type sensor assembly cables to MAIN board assembly connectors J118 and J120. (7) Panel board assembly may be damaged. * Replace panel board assembly. (8) Panel cable may be damaged. * Replace panel cable. (9) Check cover sensor assembly operation from ‘Sensor: etc.’ of selfdiagnosis function. * Replace cover sensor assembly. (10) Check transmission type sensor assembly operation from ‘Sensor: etc.’ of self-diagnosis function. * Replace transmission type sensor assembly. (11) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: n02
• Display: No paper
• Description: No paper is set.
• Troubleshooting Guides: (1) Is P_EDGE sensor assembly at cursor connected correctly? * Securely connect it to CR_BASE board assembly connector J004. (2) Is P_REAR sensor assembly under paper guide R connected correctly? * Securely connect it to MAIN board assembly connector J117. (3) CR_HEAD board assembly and CR_BASE board assembly may be damaged. * Replace CR_HEAD board assembly and CR_BASE board assembly. (4) Check if sensor is ON from ‘Sensor: etc.’ of selfdiagnosis function. * If this message appears though paper is set, replace P_REAR sensor assembly. (5) CR tape wire may be broken. *Replace CR tape wire assembly. (6) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: n03
• Display: Paper detection error
• Description: Paper detection failed
• Troubleshooting Guides: (1) Is P_EDGE sensor assembly at cursor connected correctly? * Securely connect it to CR_BASE board assembly connector J004. (2) Is P_REAR sensor assembly under paper guide R connected correctly? * Securely connect it to MAIN board assembly connector J117. (3) Is CR tape wire inserted obliquely? Reconnect following connectors. * SUB board assembly: J006 – J007 * CR_BASE board assembly: J1 – J2 * CR_HEAD board assembly (4) CR tape wire may be broken. * Replace CR tape wire. (5) CR_HEAD board assembly and CR_BASE board assembly may be damaged. * Replace CR_HEAD board assembly and CR_BASE board assembly. (6) Check if P_REAR sensor is ON from ‘Sensor: etc.’ of self-diagnosis function. * If this message appears though paper is set, replace P_REAR sensor assembly. (7) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: n04
• Display: Paper skew error
• Description: Paper is running obliquely.
• Troubleshooting Guides: (1) Set paper again and check repeatability. * If this error is caused by user’s inappropriate paper setting, instruct correct paper setting procedure.

• Code: n05
• Display: Roll paper end
• Description: This error is issued when paper end is detected in roll paper mode. Lifting lever upward cancels this error.
• Troubleshooting Guides: (1) Turn machine OFF. Turn it ON again and check if the same message appears. If message appears: Step (2) (2) Check contact of P_REAR sensor assembly. * Reconnect MAIN board assembly connector J117. If machine does not initialize paper, sensor may be damaged. Replace P_REAR sensor assembly. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: n06
• Display: [ ] Little ink
• Description: Ink is running short. Printout is possible.
• Troubleshooting Guides: (1) Check for ink end from ‘Sensor: etc.’ of selfdiagnosis function. * Check if ink end display from “Sensor: etc.” changes when moving level switch up and down.

• Code: n07
• Display: [ ] No ink
• Description: Ink has run out. Any printout operation stops immediately.
• Troubleshooting Guides: (1) Check level switch connector for contact. * Reconnect following connectors. * J2(K) * J3(Y) * J4(Lm) * J5(M) * J6(Lc) * J7(C) * J10(JW) * J11(waste fluid)

• Code: n08
• Display: Warning: Waste fluid tank
• Description: Waste fluid tank is almost full.
• Troubleshooting Guides: (1) Turn machine OFF. Turn it ON again and check if the same message appears. * If message appears: Step (2) (2) Waste ink in waste fluid tank reaches full level. * Dispose of waste fluid in waste fluid tank. (3) TERM_TANK board assembly may be damaged. * Replace TERM_TANK board assembly.

• Code: n09
• Display: Warning: Ink tube
• Description: Ink tube life has almost expired.
• Troubleshooting Guides: (1) Turn machine OFF. Turn it ON again and check if the same message appears. If message appears: Step (2) (2) Use of ink tube has exceeded specified level. * Replace ink tube. (3) MAIN board assembly may be damaged. * Replace MAIN board assembly.

• Code: n10
• Display: I 15-1 error command [ ]
• Description: Online frame error
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n11
• Display: I 15-2 error command [ ]
• Description: Overrun error
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n12
• Display: I 15-3 error command [ ]
• Description: Online parity error
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n13
• Display: I 15-4 error command [ ]
• Description: Sum check error
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n14
• Display: I 15-5 error command [ ]
• Description: ESC parameter
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n15
• Display: I 15-6 error command [ ]
• Description: Undefined ESC
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n16
• Display: I 15-7 error command [ ]
• Description: Unauthorized character ESC
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n17
• Display: I 15-8 error command [ ]
• Description: Numeral character ESC
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n18
• Display: I 15-9 error command [ ]
• Description: Parameter error ESC
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n19
• Display: I 15-10 error command [ ]
• Description: Buffer overflow
• Troubleshooting Guides: (1) Is there any errortriggering statement in drawing data? * Replace application driver. (2) MAIN board assembly may be defective. * Replace MAIN board assembly.

• Code: n20
• Display: Cover open
• Description: Front cover is open. Maintenance cover is open.
• Troubleshooting Guides: (1) Is cover sensor assembly loose? * Tighten cover sensor assembly screws.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610

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