Mutoh PJ1304NX Albatros Error Codes and Quick guides solved

Mutoh PJ1304NX Albatros Error Codes and Quick guides solved

– Printer model: Mutoh PJ1304NX Albatros
– Mutoh PJ1304NX Albatros Error Code List and description errors:

• Code: E016-00
• Display: E016 error CPU error [00]
• Description: Interrupt exception error
• Causes: Interruption exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-02
• Display: E016 error CPU error [02]
• Description: Command environment exception error
• Causes: Command environment exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-03
• Display: E016 error CPU error [03]
• Description: Data environment exception error
• Causes: Data environment exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-04
• Display: E016 error CPU error [04]
• Description: Address error exception 1
• Causes: Address error exception 1 occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-05
• Display: E016 error CPU error [05]
• Description: Address error exception 2
• Causes: Address error exception 2 occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-06
• Display: E016 error CPU error [06]
• Description: Bus error exception 1
• Causes: Bus error exception 1 occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-07
• Display: E016 error CPU error [07]
• Description: Bus error exception 2
• Causes: Bus error exception 2 occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-08
• Display: E016 error CPU error [08]
• Description: System call exception error
• Causes: System call exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-09
• Display: E016 error CPU error [09]
• Description: Break point exception error
• Causes: Break point exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-10
• Display: E016 error CPU error [10]
• Description: Reserved command exception error
• Causes: Reserved command exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-11
• Display: E016 error CPU error [11]
• Description: Co-processor disable exception error
• Causes: Co-processor disable exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-12
• Display: E016 error CPU error [12]
• Description: Computation overflow exception error
• Causes: Computation overflow exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-13
• Display: E016 error CPU error [13]
• Description: Trap exception error
• Causes: Trap exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-15
• Display: E016 error CPU error [15]
• Description: Floating point exception error
• Causes: Floating point exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-22
• Display: E016 error CPU error [22]
• Description: Watch exception error
• Causes: Watch exception error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-32
• Display: E016 error CPU error [32]
• Description: Watch dog timeout error
• Causes: Watch dog timeout error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E016-33
• Display: E016 error CPU error [33]
• Description: Abort error
• Causes: Abort error occurs to CPU.
• Troubleshooting Guides: If a CPU error occurs, turn machine off, wait 10 seconds or more and turn machine on. If this type of error occurs, some components or boards may need to be replaced.

• Code: E065
• Display: E065 error X-axis Motor
• Description: Paper feed motor error
• Causes: X-axis motor has an error.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E066
• Display: E066 error Y-axis Motor
• Description: Carriage motor error
• Causes: Y-axis motor has an error.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E069
• Display: E069 error X-axis Encoder
• Description: Paper feed encoder error
• Causes: X-axis encoder has an error.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E070
• Display: E070 error Y-axis Encoder
• Description: Carriage encoder error
• Causes: Y-axis encoder has an error.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E071
• Display: E071 error X-axis Timeout
• Description: Paper feed in-position timeout
• Causes: In-position timeout error for X-axis occurs.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E072
• Display: E072 error Y-axis Timeout
• Description: Carriage in-position timeout
• Causes: In-position timeout error for Yaxis occurs.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E073
• Display: E073 error X-axis Over Current
• Description: Overcurrent to carriage motor
• Causes: X-axis overcurrent error occurs.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

– Mutoh PJ1304NX Albatros Error codes and solution steps to fix:

• Code: E074
• Display: E074 error Y-axis Over Current
• Description: Overcurrent to carriage motor
• Causes: Y-axis overcurrent error occurs.
• Troubleshooting Guides: Remove objects or paper that are preventing driving system movements and reboot the machine.

• Code: E075
• Display: E075 error Sensor Failure
• Description: Sensor detection error
• Causes: Sensor cannot be detected due to error.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E076
• Display: E076 error Ink Fill Failure
• Description: Ink refill error
• Causes: Ink cannot be refilled due to error.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E077
• Display: E077 error Ink Restore Failure
• Description: Ink recovery error
• Causes: Ink cannot be recovered due to error.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E078
• Display: E078 error Platen Heater Fail
• Description: Platen operation error
• Causes: Platen heater operation error occurs.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E079
• Display: E079 error Head Heater Failure
• Description: Head heater operation error
• Causes: Head heater operation error occurs.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E080
• Display: E080 error Wiping Failure
• Description: Wiping error
• Causes: Wiping error occurs.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E081
• Display: E081 error Capping Failure
• Description: Capping error
• Causes: Capping error occurs.
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E082
• Display: E082 error Subtank (K) Failure
• Description: Subtank (K) Failure
• Causes: An operating error has occurred in the Subtank (K).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E083
• Display: E083 error Subtank (C) Failure
• Description: Subtank (C) Failure
• Causes: An operating error has occurred in the Subtank (C).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E084
• Display: E084 error Subtank (M) Failure
• Description: Subtank (M) Failure
• Causes: An operating error has occurred in the Subtank (M).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E085
• Display: E085 error Subtank (Y) Failure
• Description: Subtank (Y) Failure
• Causes: An operating error has occurred in the Subtank (Y).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E086
• Display: E086 error HeadHeater (K) Failure
• Description: HeadHeater (K) Failure
• Causes: An operating error has occurred in Head Heater (K).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E087
• Display: E087 error HeadHeater (C) Failure
• Description: HeadHeater (C) Failure
• Causes: An operating error has occurred in Head Heater (C).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E088
• Display: E088 error HeadHeater (M) Failure
• Description: HeadHeater (M) Failure
• Causes: An operating error has occurred in Head Heater (M).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E089
• Display: E089 error HeadHeater (Y) Failure
• Description: HeadHeater (Y) Failure
• Causes: An operating error has occurred in Head Heater (Y).
• Troubleshooting Guides: • Check appropriate components and reboot machine. When this error occurs, some components or board may need to be replaced. • If ink refill error or ink recovery error occurs, check if cover of ink tanks (4 colours), nozzle cleaner tank or waste fluid tank are loose.

• Code: E129
• Display: E129 error NVRAM Failure
• Description: Flash ROM writing error
• Causes: Flash ROM writing error occurs.
• Troubleshooting Guides:

• Code: E193
• Display: E193 error DRAM Failure
• Description: Mainboard DRAM error
• Causes: Error occurs to DRAM on mainboard.
• Troubleshooting Guides:

• Code: E194
• Display: E194 error SIMM (1) Failure
• Description: Slot 1 SIMM error
• Causes: Error occurs to SIMM on slot 1.
• Troubleshooting Guides:

• Code: E194
• Display: E194 error SIMM (2) Failure
• Description: Slot 2 SIMM error
• Causes: Error occurs to SIMM on slot 2.
• Troubleshooting Guides:

• Code: E237
• Display: E237 error TransMemory Failure
• Description: CPU transfer memory access error
• Causes: CPU transfer memory access error occurs.
• Troubleshooting Guides:

• Code: E240
• Display: E240 error No SIMMs
• Description: No standard SIMM error
• Causes: Standard SIMM is not installed.
• Troubleshooting Guides:

• Code: MH01
• Display: Command error MH01[ ]
• Description: Undefined command error
• Causes: A command not defined in MH-GL command mode has been analysed.
• Troubleshooting Guides: • First check that command settings of your host computer are compatible with those of this machine. For host computer settings, refer to instruction manuals of host computer or CAD or RIP. • [ ] contains name of command causing error. However, in MH-RTL and RTLPASS modes, it always show [RTL].

• Code: MH02
• Display: Command error MH02[ ]
• Description: Number of parameters outside specified range
• Causes: Number of parameters following command is improper.
• Troubleshooting Guides: • First check that command settings of your host computer are compatible with those of this machine. For host computer settings, refer to instruction manuals of host computer or CAD or RIP. • [ ] contains name of command causing error. However, in MH-RTL and RTLPASS modes, it always show [RTL].

• Code: MH03
• Display: Command error MH03[ ]
• Description: Number of parameters outside specified range
• Causes: Number of parameters following command is improper. Number of parameters outside specified range.
• Troubleshooting Guides: • First check that command settings of your host computer are compatible with those of this machine. For host computer settings, refer to instruction manuals of host computer or CAD or RIP. • [ ] contains name of command causing error. However, in MH-RTL and RTLPASS modes, it always show [RTL].

• Code: MH04
• Display: Command error MH04[ ]
• Description: Undefined character set
• Causes: Unavailable character set is selected.
• Troubleshooting Guides: • First check that command settings of your host computer are compatible with those of this machine. For host computer settings, refer to instruction manuals of host computer or CAD or RIP. • [ ] contains name of command causing error. However, in MH-RTL and RTLPASS modes, it always show [RTL].

• Code: MH05
• Display: Command error MH05[ ]
• Description: Buffer overflow
• Causes: Polygon buffer or download character buffer is overflowed.
• Troubleshooting Guides: • First check that command settings of your host computer are compatible with those of this machine. For host computer settings, refer to instruction manuals of host computer or CAD or RIP. • [ ] contains name of command causing error. However, in MH-RTL and RTLPASS modes, it always show [RTL].

• Code: n01
• Display: No Capping Position Set the Position
• Description: Capping error
• Causes: Cap position is not registered
• Troubleshooting Guides: The error will not be cancelled until the cap position is adjusted. Adjust the cap position.

• Code: n02
• Display: Media Hold Lever Up Hold Down the Lever
• Description: Interlock error
• Causes: Lever is raised.
• Troubleshooting Guides: Lower lever to cancel error.

• Code: n03
• Display: Cover Open Close the Cover
• Description: Interlock error
• Causes: Cover is open.
• Troubleshooting Guides: Close cover to cancel error.

• Code: n04
• Display: Lever Up & Cover Open Hold Down & Close
• Description: Interlock error
• Causes: Lever is raised and cover is open.
• Troubleshooting Guides: • Lower lever and close cover to cancel error. • If an interlock error occurs, the buzzer operates continuously. In this state, the machine cannot perform its regular head purge operation, resulting in higher possibility of nozzle clogging. So, cancel the error as soon as possible (within 5 minutes).

• Code: n05
• Display: No media
  Set media
• Description: Paper error
• Causes: There is no media.
• Troubleshooting Guides: • Set media and close lever. Machine tries to detect media width and if it is successful, returns to normal on-line mode. • Media setting with the head refilled with ink should be finished as quickly as possible (Within 5 minutes).

• Code: n06
• Display: Media Width Misread
  Reset Media
• Description: Paper error
• Causes: Machine failed to detect media width.
• Troubleshooting Guides: Raise lever, reset media and lower lever. Machine will retry media detection.

• Code: n07
• Display: Media Skew
  Reset Media
• Description: Paper error
• Causes: Media is set slantwise and out of its normal position.
• Troubleshooting Guides: Raise lever, reset media and lower lever. Machine will retry media detection.

• Code: n08
• Display: No waste Bottle
  Set Vacant Bottle
• Description: Ink error
• Causes: Waste fluid tank is not set.
• Troubleshooting Guides: Set waste fluid tank to cancel error.

• Code: n09
• Display: Waste Bottle Full
  Set vacant Bottle
• Description: Ink error
• Causes: Waste tank is full.
• Troubleshooting Guides: • Set empty waste fluid tank to cancel error. • Waste fluid must be transferred to separate container (used ink bottle or Jetwash bottle, etc.) and disposed of as industrial waste.

• Code: n10
• Display: [K/C/M/Y] Unloaded Press Ink Key
• Description: Ink error
• Causes: Ink of displayed colour is fully consumed.
• Troubleshooting Guides: • After refilling, press [INK FILL] key and select “ink refill” in Ink refill / recovery menu •[K/C/M/Y]: this portion of message shows only the colour (black, cyan, magenta or yellow) that has not been refilled.

• Code: n11
• Display: [K/C/M/Y] Ink Empty Fill & Press Ink Key
• Description: Ink error
• Causes: Ink of displayed colour is not refilled.
• Troubleshooting Guides: • After refilling, press [INK FILL] key and select “ink refill” in Ink refill / recovery menu •[K/C/M/Y]: this portion of message shows only the colour (black, cyan, magenta or yellow) that has not been refilled.

• Code: n12
• Display: * Online * [K/C/M/Y] Ink Low
• Description: Referential message (Only buzzer sounds. Error LED does not light up)
• Causes: Ink of displayed colour is reduced.
• Troubleshooting Guides: Refill ink tank to cancel error. If print data is analysed before ink refilling, machine returns to normal printing state.

• Code: n13
• Display: Jetwash Low
  Fill Jetwash
• Description: Insufficient Jetwash
• Causes: Machine runs short of Jetwash.
• Troubleshooting Guides: Refill Jetwash tank to cancel error.

• Code: n14
• Display: Unfit Network Board
  Replace the Board
• Description: Option error
• Causes: Network interface board is compatible.
• Troubleshooting Guides: Turn machine off and replace network interface board with correct and normally operating one. However, machine cannot operate with standard centronics interface even without network interface board.

• Code: n15
• Display: Network Board Fail
  Replace the Board
• Description: Option error
• Causes: Network interface board cannot be initialised.
• Troubleshooting Guides: Turn machine off and replace network interface board with correct and normally operating one. However, machine cannot operate with standard centronics interface even without network interface board.

• Code: n16
• Display: HDD Access Fail
  Replace the HDD
• Description: Option error
• Causes: HDD (hard drive disk) cannot be accessed.
• Troubleshooting Guides: Turn machine off and replace HDD with correct and normally operating one. However, machine can operate with standard SIMM even without HDD.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610

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