Mimaki CG60EX Error Codes and quick guides [Solved]

Fixing Mimaki CG60EX Error Codes list

– Compatible Printer model: Mimaki CG60EX
– Mimaki CG60EX Error Code description:

• Code: ERR02
• Display: ERR02 MAIN RAM
• Description: Malfunction in the main PCB assembly.
• Troubleshooting Guides: Replace the main PCB assembly.

• Code: ERR04
• Display: ERR04 EEPROM
• Description: Malfunction in the main PCB assembly.
• Troubleshooting Guides: Initialize the EEPROM as shown below.
  1. Turn the power ON while pressing ‘Enter’ and ‘End’ keys. 2. Take note each value of parameters. 3. Initialize the parameters. 4. If the recorded values of the parameters are normal, set the parameters to the recorded values from the beginning. 5. If the same error occurs even though the parame ters have been set newly, replace the main PCB assembly.

• Code: ERR06
• Display: ERR06 BUFFER
• Description: Malfunction in the main PCB assembly.
• Troubleshooting Guides: Replace the main PCB assembly.

• Code: ERR08
• Display: ERR08 POWER
• Description: Malfunction in the power supply unit or the main PCB assembly.
• Troubleshooting Guides: Replace the power supply unit or the main PCB assembly.

• Code: ERR10
• Display: ERR10 COMMAND
• Description: A command, which could not be understood, has been received.
• Troubleshooting Guides: I. Check the interface conditions. 2. Check whether or not the command is correct, by plotting received ASCII raw data, using the ‘Dump’ function . 3. Check the ‘Plotter type’ of the host computer. 4. Analyze the command using a data monitor.

• Code: ERR11
• Display: ERR11 PARAMETER
• Description: A parameter (exceeding the numerical range), which could not be read, has been received.
• Troubleshooting Guides: 1. Check the interface conditions. 2. Check whether or not the parameter is correct, by plotting received ASCII raw data, using the ‘Dump’ function. 3. Check the ‘Plotter type’ of the host computer. 4. Analyze the command using a data monitor.

• Code: ERR12
• Display: ERR12 DEVICE
• Description: A device command, which could not be analyzed, has been received.
• Troubleshooting Guides: I. Check the interface conditions. 2. Check whether or not the device command is correct by plotting received ASCII raw data, using the ‘Dump’ function. 3. Analyze the command using a data monitor.

• Code: ERR13
• Display: ERR13 PM OVER
• Description: The l 8Kbyte polygon buffer overflowed.
• Troubleshooting Guides: Decompose the polygon data and transmit the data. Refer to the command manual.

• Code: ERR15
• Display: ERR15 AUTO FEED
• Description: The sheet could not be fed the distance corresponding to the cutting data before cutting was performed.
• Troubleshooting Guides: 1. Reset the sheet. 2. Set a sheet of sufficient length.

• Code: ERR16
• Display: ERR16 AUTO I/F
• Description: Faulty command or interface conditions in ‘AUTO’ setting of ‘COMMAND’ function.
• Troubleshooting Guides: Select ‘MGL-Ic l’ or ‘MGL-Ilc’ with ‘COMMAND’ function and check the interface condition.

• Code: ERR20
• Display: ERR20 I/O
• Description: Faulty interface conditions.
• Troubleshooting Guides: Check the interface conditions.

• Code: ERR25
• Display: ERR25 BUFFER dump
• Description: Interface between the unit and the host computer cannot be achieved when sending buffer dump via RS-232C.
• Troubleshooting Guides: Check up the RS cable or the receiving procedure of host computer.

– Mimaki CG60EX Error codes and solution steps to solve problems:

• Code: ERR26
• Display: ERR26 I/F TEST n
• Description: Signal cable fault.
• Troubleshooting Guides: l. Connect a loop-back connector. 2. Replace the main PCB with a new one. n= I RS – CD loop fault n=2 ER – CS, DR loop fault n=3 TX time-out n=4 Conveyor error n=5 -8251 detection error

• Code: ERR27
• Display: ERR27 BUFFER over
• Description: The size of the transmitted data is larger than the capacity of the receiver buffer.
• Troubleshooting Guides: I. Check the interface conditions. 2. Check that the correct I/F cable is used for hardware handshaking. 3. Replace the main PCB assembly.

• Code: ERR30
• Display: ERR30 OPERATION
• Description: Erromeous operation has been performed. (The dump function has been used while the dumping is being executed, or the copy function has been used while the copying is being executed.)
• Troubleshooting Guides: 1. Check whether or not the performed operation is correct. 2. If the performed operation is correct, replace the keyboard assembly or the main PCB assembly.

• Code: ERR31
• Display: ERR31 NO DATA
• Description: The receiver buffer stores no data, even though the ‘No. COPIES’ or ‘COPY’ operation is executed.
• Troubleshooting Guides: Explain to the user that the ‘No. COPIES’ function is valid only when the receiver buffer stores data.

• Code: ERR32
• Display: ERR32 DATA too BIG
• Description: The ‘No. COPIES’ and ‘COPY’ operation has been executed after receiving the data, the size of which was larger than the capacity of the receiver buffer.
• Troubleshooting Guides: Explain to the user that the data, the size of which is larger than the capacity of the receiver buffer, cannot be copied.

• Code: ERR33
• Display: ERR33 SHEET SIZE
• Description: The length in the sheet feed direction (the X direction) is too short.
• Troubleshooting Guides: Replace the sheet with a longer one (150mm or more).

• Code: ERR34
• Display: ERR34 DAT REMAIN
• Description: Invalid operation has been taken during a temporary stop in the execution of cutting.
• Troubleshooting Guides: Complete the cutting of remaining data or clear the data and re-execute cutting.

• Code: ERR36
• Display: ERR36 MARK detect
• Description: 1. Operating procedure is not proper. (The pen tip does not fall within the ‘MARKdetect’ at the start of detection.) 2. The sheet is placed with raised.
• Troubleshooting Guides: I. Check up the operating procedure. 2. Check whether the sheet clamp is lowered and the sheet surface does not rise.

• Code: ERR40
• Display: ERR40 MOTOR A
• Description: (Sheet feeding direction) Excessively increased load to the X servo motor.
• Troubleshooting Guides: 1. Replace the X-axis motor assembly. 2. Replace the main PCB assembly. 3. Replace the power supply PCB assembly.

• Code: ERR41
• Display: ERR41 MOTOR B
• Description: (widthwise direction) Excessively increased load to the Y servo motor.
• Troubleshooting Guides: I. Replace the Y-axis motor assembly. 2. Replace the main PCB assembly. 3. Replace the power supply PCB assembly

• Code: ERR42
• Display: ERR42 A CURRENT
• Description: An excess current error has been detected in servo motor X (the average current exceeded the motor’s rating).
• Troubleshooting Guides: 1. Adjust the X-axis belt tension. 2. Replace the main PCB assembly. 3. Replace servo motor X.

• Code: ERR43
• Display: ERR43 B CURRENT
• Description: An excess current error has been detected in servo motor Y (the average current exceeded the motor’s rating).
• Troubleshooting Guides: I. Adjust the Y-axis belt tension. 2. Replace the main PCB assembly. 3. Replace servo motor Y.

• Code: ERR50
• Display: ERR50 ORIGIN
• Description: 1. The slider assembly and the timing belt located on the guide bar are broken or come out of position. 2. Loosen pinion of the motor. 3. Y sensor fault 4. DIP switch settings do not match the model. 5. Y origin douser fault
• Troubleshooting Guides: I. Replace the timing belt. 2. Tighten up the screw. 3. Conduct a sensor test to check ON/OFF of the Y sensor. 4. Change the settings of DIP switch so that they match the model. 5. Check the state of Y-origin douser.

• Code: nc01
• Display: illegal ipt ***
• Description: Malfunction in the main PCB assembly.
• Troubleshooting Guides: Replace the main PCB assembly.

• Code: nc02
• Display: ** OFFSCALE **
• Description: The transmitted data has exceeded exceeded the effective cutting range.
• Troubleshooting Guides: Reduce the size of the data to the size within the effective cutting range.

• Code: nc03
• Display: ** NO SHEET **
• Description: The pinch roller was lowered even though a sheet was not set.
• Troubleshooting Guides: 1. Set a sheet in place. 2. If this error is indicated even when a sheet is set in place, check the sensor action with a ‘sensor test’. 3. Replace the sensor. 4. If the sheet sensor does not detect a transparent sheet or a sheet of which wrong side is colored in black, render the sheet sensor inoperative with ‘Sheet sensor’ function.

• Code: nc04
• Display: *SHEET sensor OFF*
• Description: Tum OFF the sheet sensor with ‘Sheet sensor’ function.
• Troubleshooting Guides: Tum ON/OFF the sheet sensor if necessary.

• Code: nc05
• Display: **VIEW**
• Description: The machine is in its off-line mode because the ‘not-ready command (NR;)’ has been executed.
• Troubleshooting Guides: Perform necessary operations, such as setting the origin, etc., then press the ‘remote/local’ key to cause the machine to enter the on-line mode.

• Code: nc06
• Display: ** DIGITIZE **
• Description: A digitize command (DP;) was keys, executed.
• Troubleshooting Guides: Move the pen tip to the target point with the jog keys, then press the ‘Enter’ key to enter that point.

• Code: nc07
• Display: * XXX/XXX COPY *
• Description: ‘No. COPIES’ execution is in progress.
• Troubleshooting Guides: This is not an error, so no action is needed.

• Code: nc08
• Display: ** END COPY **
• Description: ‘No. COPIES’ was ended forcibly after one sheet was cut.
• Troubleshooting Guides: An origin update command (PG, ZT) is included in he data, so ‘No. COPIES’ that will make effective use of the sheet is not possible.

• Code: nc09
• Display: ** PAPER CUT **
• Description: This appears while paper cutting is in progress.
• Troubleshooting Guides: This is not an error, so no action is necessary.

• Code: nc10
• Display: ** PAPER CUT **
• Description: This appears while paper cutting is in progress.
• Troubleshooting Guides: This is not an error, so no action is necessary.

• Code: nc11
• Display: **DIVISION**
• Description: Cutting according to partitioned cutting data is in progress.
• Troubleshooting Guides: This is not an error, so no action is necessary.

• Code: nc12
• Display: ** COPY XXXX **
• Description: Cutting according to multiple sheet cutting data is in progress.
• Troubleshooting Guides: This is not an error, so no action is necessary.

• Code: nc13
• Display: ** COPY **
• Description: ‘SINGLE COPY’ execution is in progress.
• Troubleshooting Guides: This is not an error, so no action is needed.

• Code: nc14
• Display: *DIVISION* xx s
• Description: The machine is waiting for data from the host computer after executing the ‘DIVISION’ function.
• Troubleshooting Guides: XXs: After the count is 0s, frame and mark will be cut and the machine will be in local mode.

• Code: nc15
• Display: RSl CSx DRx ERx
• Description: ‘RS-232C’ is selected in ‘REMOTE DISP’ function.
• Troubleshooting Guides: The signal Jines of the RS-232C are indicating.

• Code: nc16
• Display: RSl CSx DRx ERx CDx
• Description: ‘RS-232C’ is selected in ‘REMOTE DISP’ function and ‘LOOP BACK’ test is being executed.
• Troubleshooting Guides: The signal lines of the RS-232C are indicating.

• Code: nc17
• Display: *TRANS.* XXXXKB
• Description: The data is being transmitted to the RS-232C port by ‘BUFFER DUMP’ function.
• Troubleshooting Guides: The remaining data size is indicating.

• Code: nc18
• Display: * TRANSMIT END *
• Description: ‘BUFFER DUMP’ was ended.
• Troubleshooting Guides: The remaining end is indicating.

• Code: nc19
• Display: ** RAM CHECK ** START< >SET UP
• Description: The unit has entered the F/W update mode since ‘remote/local’ key was pressed when turning the power on.
• Troubleshooting Guides: This is not an error, so no action is necessary.

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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