Brother MFC9340CDW fix error codes list
– Compatible Printer model: Brother MFC9340CDW
– Brother MFC9340CDW Error Codes with instructions guide:
- Code: 0100
- Display: Print Unable 01 Turn the power off and then back on again.
- Description: ASIC error or motor driver error occurred.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 0201
- Display: Print Unable 02 Turn the power off and then back on again.
- Description: Synchronization signal from the main motor cannot be detected. Or the main motor speed is unstable after a set period of time.
- Causes: 1 Main motor harness connection failure 2 Harness connection failure between the low-voltage power supply PCB and main PCB 3 Main motor failure 4 Low-voltage power supply PCB failure 5 Main PCB failure
- Remedy: Check the main motor harness connection and reconnect it. Check the harness connection between the low-voltage power supply PCB and main PCB, and reconnect it. Replace the process drive unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0202
- Display: Print Unable 02 Turn the power off and then back on again.
- Description: Synchronization signal from the process motor cannot be detected. Or the process motor speed is unstable after a set period of time.
- Causes: 1 Process motor harness connection failure 2 Harness connection failure between the low-voltage power supply PCB and main PCB 3 Process motor failure 4 Low-voltage power supply PCB failure 5 Main PCB failure
- Remedy: Check the process motor harness connection and reconnect it. Check the harness connection between the low-voltage power supply PCB and main PCB, and reconnect it. Replace the process drive unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0501
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor of the fuser unit does not reach the specified temperature within the specified time.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0502
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor of the fuser unit does not reach the specified temperature within the specified time.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0503
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor of the fuser unit detected a temperature higher than the specified value.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0504
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: After the center thermistor of the fuser unit was normally heated, it detected a temperature lower than the specified value.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0505
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor of the fuser unit detected a temperature rise greater than the specified value within a set period of time.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0506
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor of the fuser unit detected a temperature fall greater than the specified value within a set period of time.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 050A
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: The center thermistor or side thermistor of the fuser unit detected some temperature error in the hardware.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 050B
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: When the temperature of the center thermistor of the fuser unit is lower than the idle temperature, the side thermistor of the fuser unit detected a temperature higher than the specified value.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 050C
- Display: Print Unable 05 Turn the power off and then back on again.
- Description: When the temperature of the center thermistor of the fuser unit is higher than the idle temperature, the side thermistor of the fuser unit detected a temperature lower than the specified value.
- Causes: 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure
- Remedy: Check the harness connection of the center or side thermistor of the fuser unit and reconnect them. Check the harness connection of the heater of the fuser unit and reconnect it. Check the harness connection of the eject sensor PCB and reconnect it. Check the harness connection of the low-voltage power supply PCB and reconnect it. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0800
- Display: Print Unable 08 Turn the power off and then back on again.
- Description: Error occurred in the internal temperature sensor.
- Causes: 1 Harness connection failure of the internal temperature sensor 2 Eject sensor PCB harness connection failure 3 Internal temperature sensor failure 4 Eject sensor PCB failure 5 Main PCB failure
- Remedy: Check the harness connection of the internal temperature sensor and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the internal temperature sensor. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 0900
- Display: Print Unable 09 Turn the power off and then back on again.
- Description: Machine detected that supplied power was unstable.
- Causes: 1 Low-voltage power supply PCB failure 2 Main PCB failure
- Remedy: Replace the low-voltage power supply PCB ASSY. Reset the irregular power supply detection counter after replacement. Replace the main PCB ASSY. Note: The irregular power supply detection error (Error code 0900) occurs when there is a large distortion of the power supply voltage supplied to the machine. In this case, if the same power supply is used, the same error might occur again even if the low-voltage power supply PCB ASSY is replaced. For this reason, be sure to ask the user to rearrange the installation environment.
- Code: 0A02
- Display: Print Unable 0A Turn the power off and then back on again.
- Description: The main fan failure was detected.
- Causes: 1 Harness connection failure of the main fan 2 Harness connection failure of the high-voltage power supply PCB 3 Harness connection failure between the low-voltage power supply PCB and main PCB 4 Main fan failure 5 Low-voltage power supply PCB failure 6 High-voltage power supply PCB failure 7 Main PCB failure
- Remedy: Check the harness connection of the main fan and reconnect it. Check the high-voltage power supply PCB harness connection and reconnect it. Check the harness connection between the low-voltage power supply PCB and main PCB, and reconnect it. Replace the main fan. Replace the low-voltage power supply PCB ASSY. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0B01
- Display: Print Unable 0B Turn the power off and then back on again
- Description: Error in the high-voltage power supply PCB ASSY while the machine is in operation.
- Causes: 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Check the high-voltage power supply PCB harness connection and reconnect it. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0B02
- Display: Print Unable 0B Turn the power off and then back on again
- Description: Error in the high-voltage power supply PCB ASSY in the ready state.
- Causes: 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Check the high-voltage power supply PCB harness connection and reconnect it. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 0C00
- Display: Print Unable 0C Turn the power off and then back on again.
- Description: Error occurred in the density sensor.
- Causes: 1 Registration mark L PCB harness connection failure 2 Eject sensor PCB harness connection failure 3 Registration mark L PCB ASSY failure 4 Eject sensor PCB failure 5 Main PCB failure
- Remedy: Check the registration mark L PCB harness connection and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the registration mark L PCB ASSY. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 1003
- Display: Print Unable 10 Turn the power off and then back on again.
- Description: The registration mark L is dirty and cannot normally receive reflected light.
- Causes: 1 Registration mark sensor L dirty 2 Registration mark L PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark L PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure
- Remedy: Clean the registration mark sensor L. Check the registration mark L PCB harness connection and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the registration mark L PCB ASSY. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 1004
- Display: Print Unable 10 Turn the power off and then back on again.
- Description: The registration mark R is dirty and cannot normally receive reflected light.
- Causes: 1 Registration mark sensor R dirty 2 Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark R PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure
- Remedy: Clean the registration mark sensor R. Check the Registration mark R PCB harness connection and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the registration mark R PCB ASSY. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 1D01
- Display: Print Unable 1D Turn the power off and then back on again.
- Description: Communication error occurred in the LED ASSY (Black).
- Causes: 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure
- Remedy: Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 1D02
- Display: Print Unable 1D Turn the power off and then back on again.
- Description: Communication error occurred in the LED ASSY (Yellow).
- Causes: 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure
- Remedy: Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 1D03
- Display: Print Unable 1D Turn the power off and then back on again.
- Description: Communication error occurred in the LED ASSY (Magenta).
- Causes: 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure
- Remedy: Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 1D04
- Display: Print Unable 1D Turn the power off and then back on again.
- Description: Communication error occurred in the LED ASSY (Cyan).
- Causes: 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure
- Remedy: Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 1E01
- Display: Print Unable 1E Turn the power off and then back on again.
- Description: Access is unavailable between the main PCB and LED control PCB.
- Causes: 1 LED control PCB harness connection failure 2 LED control PCB failure 3 Main PCB failure
- Remedy: Check the LED control PCB harness connection and reconnect it. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 1E02
- Display: Print Unable 1E Turn the power off and then back on again.
- Description: Read/Write is unavailable between the main PCB and LED control PCB.
- Causes: 1 LED control PCB harness connection failure 2 LED control PCB failure 3 Main PCB failure
- Remedy: Check the LED control PCB harness connection and reconnect it. Replace the LED control PCB ASSY. Replace the main PCB ASSY.
- Code: 3801
- Display: Print Unable 38 Turn the power off and then back on again.
- Description: Error occurred in the external temperature/humidity sensor.
- Causes: 1 External temperature/humidity sensor harness connection failure 2 External temperature/humidity sensor failure 3 Main PCB failure
- Remedy: Check the external temperature/humidity sensor harness connection and reconnect it. Replace the external temperature/ humidity sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 3A00
- Display: Print Unable 3A Turn the power off and then back on again.
- Description: Error occurred in the communication between the controller in the main PCB and engine.
- Causes: 1 Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 4001
- Display: Drum End Soon:BK
- Description: Number of the drum unit (Black) rotations reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4002
- Display: Drum End Soon:Y
- Description: Number of the drum unit (Yellow) rotations reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4003
- Display: Drum End Soon:M
- Description: Number of the drum unit (Magenta) rotations reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4004
- Display: Drum End Soon:C
- Description: Number of the drum unit (Cyan) rotations reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4201
- Display: Replace Drum:BK
- Description: Number of the drum unit (Black) rotations has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4202
- Display: Replace Drum:Y
- Description: Number of the drum unit (Yellow) rotations has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4203
- Display: Replace Drum:M
- Description: Number of the drum unit (Magenta) rotations has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4204
- Display: Replace Drum:C
- Description: Number of the drum unit (Cyan) rotations has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new drum unit and resetting the drum counter
- Remedy: Replace the main PCB ASSY.
- Code: 4300
- Display: Replace Parts Belt Unit
- Description: The belt unit will reach the end of life soon. (90%)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter
- Remedy: Replace the main PCB ASSY.
- Code: 4400
- Display: Replace Parts Belt Unit
- Description: Number of pages printed with the belt unit has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter
- Remedy: Replace the main PCB ASSY.
- Code: 4500
- Display: Replace Parts Fuser Unit
- Description: Printable pages set for the fuser unit has reached the upper limit. (Printing is not stopped.)
- Causes: 1 Main PCB failure if the error code remains after replacing with a new fuser unit and resetting the fuser unit counter
- Remedy: Replace the main PCB ASSY.
- Code: 4700
- Display: Replace Parts WT Box End Soon
- Description: The waste toner sensor detected that the waste toner box is almost full.
- Causes: 1 Dirt on the contact of waste toner sensor in high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the contact in the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 4800
- Display: Replace WT Box Replace the Waste Toner Box inside the machine. To get to it, remove all the Drums & Toners then remove the Belt Unit.
- Description: After the waste toner sensor detected that the waste toner box was almost full, pages more than the specified number have been printed.
- Causes: 1 Dirt on the contact of waste toner sensor in high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the contact in the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 4B01
- Display: Toner Low Prepare New Toner Cartridge.
- Description: Dot counter of the toner cartridge (Black) or develop roller counter reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the main PCB ASSY.
- Code: 4B02
- Display: Toner Low Prepare New Toner Cartridge.
- Description: Dot counter of the toner cartridge (Yellow) or develop roller counter reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the main PCB ASSY.
- Code: 4B03
- Display: Toner Low Prepare New Toner Cartridge.
- Description: Dot counter of the toner cartridge (Magenta) or develop roller counter reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the main PCB ASSY.
- Code: 4B04
- Display: Toner Low Prepare New Toner Cartridge.
- Description: Dot counter of the toner cartridge (Cyan) or develop roller counter reaches the upper limit soon.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the main PCB ASSY.
- Code: 4C01
- Display: Replace Toner Open the Top Cover, replace Toner Cartridge.
- Description: Dot counter of the toner cartridge (Black) or develop roller counter has reached the upper limit was detected.
- Causes: 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the process drive unit. Replace the main PCB ASSY.
- Code: 4C02
- Display: Replace Toner Open the Top Cover, replace Toner Cartridge.
- Description: Dot counter of the toner cartridge (Yellow) or develop roller counter has reached the upper limit was detected.
- Causes: 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the process drive unit. Replace the main PCB ASSY.
- Code: 4C03
- Display: Replace Toner Open the Top Cover, replace Toner Cartridge.
- Description: Dot counter of the toner cartridge (Magenta) or develop roller counter has reached the upper limit was detected.
- Causes: 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the process drive unit. Replace the main PCB ASSY.
Solved Brother MFC9340CDW Error codes
- Code: 4C04
- Display: Replace Toner Open the Top Cover, replace Toner Cartridge.
- Description: Dot counter of the toner cartridge (Cyan) or develop roller counter has reached the upper limit was detected.
- Causes: 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the process drive unit. Replace the main PCB ASSY.
- Code: 4C05
- Display: Replace Toner Open the Top Cover, replace Toner Cartridge.
- Description: During printing, dot counter of color toner cartridge or develop roller counter has reached the upper limit was detected.
- Causes: 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter
- Remedy: Replace the process drive unit. Replace the main PCB ASSY.
- Code: 4F01
- Display: Cartridge Error Put the Toner Cartridge back in.
- Description: The new toner sensor of the toner cartridge (Black) could not detect a new cartridge properly.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual
- Remedy: Replace the main PCB ASSY.
- Code: 4F02
- Display: Cartridge Error Put the Yellow Toner Cartridge back in.
- Description: The new toner sensor of the toner cartridge (Yellow) could not detect a new cartridge properly.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual
- Remedy: Replace the main PCB ASSY.
- Code: 4F03
- Display: Cartridge Error Put the Magenta Toner Cartridge back in.
- Description: The new toner sensor of the toner cartridge (Magenta) could not detect a new cartridge properly.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual
- Remedy: Replace the main PCB ASSY.
- Code: 4F04
- Display: Cartridge Error Put the Cyan Toner Cartridge back in.
- Description: The new toner sensor of the toner cartridge (Cyan) could not detect a new cartridge properly.
- Causes: 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual
- Remedy: Replace the main PCB ASSY.
- Code: 5002
- Display: Replace Parts PF kit
- Description: Printable pages set for the PF kit 1 has reached the upper limit. (Printing is not stopped.)
- Causes: 1 PF kit 1 worn out 2 Main PCB failure
- Remedy: Replace the PF kit 1. Replace the main PCB ASSY.
- Code: 6001
- Display: Cover is Open Close the Top Cover.
- Description: The top cover sensor detected that the joint cover ASSY was open.
- Causes: 1 High-voltage power supply PCB harness connection failure 2 Top cover sensor failure 3 Main PCB failure
- Remedy: Check the high-voltage power supply PCB harness connection and reconnect it. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6004
- Display: Cover is Open Close the Fuser Cover which can be found behind the Back Cover of the machine.
- Description: The eject sensor detected that the fuser cover ASSY was open.
- Causes: 1 Paper jam at the eject actuator 2 Eject actuator that has come off or that has been caught 3 Eject sensor PCB harness connection failure 4 Fuser cover ASSY installation failure 5 Eject sensor PCB failure 6 Main PCB failure
- Remedy: Remove the jammed paper. Re-assemble the eject actuator. Check the eject sensor PCB harness connection and reconnect it. Re-assemble the fuser cover ASSY. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 6101
- Display: No Toner Open the Top Cover, then install Toner Cartridge.
- Description: New toner detection terminal not being conducting caused the machine to detected that a toner cartridge (Black) is not set.
- Causes: 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6102
- Display: No Toner Open the Top Cover, then install Toner Cartridge.
- Description: New toner detection terminal not being conducting caused the machine to detected that a toner cartridge (Yellow) is not set.
- Causes: 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6103
- Display: No Toner Open the Top Cover, then install Toner Cartridge.
- Description: New toner detection terminal not being conducting caused the machine to detected that a toner cartridge (Magenta) is not set.
- Causes: 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6104
- Display: No Toner Open the Top Cover, then install Toner Cartridge.
- Description: New toner detection terminal not being conducting caused the machine to detected that a toner cartridge (Cyan) is not set.
- Causes: 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure
- Remedy: Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6208
- Display: Drum ! Slide the Green tab on Drum Unit.
- Description: Immediately after power-ON or the joint cover ASSY was closed, GRID current error detected that no drum unit (Color) was set.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6209
- Display: Drum ! Slide the Green tab on Drum Unit.
- Description: Immediately after power-ON or the joint cover ASSY was closed, GRID current error detected that one of the drum units (Color) was not set.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 620A
- Display: Drum ! Slide the Green tab on Drum Unit.
- Description: Immediately after power-ON or the joint cover ASSY was closed, GRID current error detected that no drum unit (Black) was set.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6300
- Display: No Waste Toner Install the Waste Toner Box. Refer to the User’s Guide for instructions.
- Description: BCLN terminal current value detected that no waste toner box was set.
- Causes: 1 Dirt on the BCLN terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the BCLN terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6400
- Display: No Belt Unit Open the Top Cover, pull out all 4 Drum Units completely and install the Belt Unit.
- Description: The registration mark sensor detected that no belt unit was set.
- Causes: 1 Registration mark L PCB harness connection failure 2 Eject sensor PCB harness connection failure 3 Eject sensor PCB failure 4 Registration mark L failure 5 Main PCB failure
- Remedy: Check the registration mark L PCB harness connection and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the eject sensor PCB ASSY. Replace the Registration mark L PCB ASSY. Replace the main PCB ASSY.
- Code: 6801
- Display: Cooling Down Wait for a while
- Description: The internal temperature sensor detected a temperature higher than the specified value.
- Causes: 1 Internal temperature sensor harness connection failure 2 Eject sensor PCB harness connection failure 3 Eject sensor PCB failure 4 Main PCB failure
- Remedy: Check the internal temperature sensor harness connection and reconnect it. Check the eject sensor PCB harness connection and reconnect it. Replace the eject sensor PCB ASSY. Replace the main PCB ASSY.
- Code: 6901
- Display: Fuser Error Turn the power off, then on again. Leave the machine for 15 min.
- Description: Some fuser unit errors occurred at power-ON or upon recovery from sleep mode.
- Causes: 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure
- Remedy: Check each harnesses connection of the fuser unit and reconnect them. Check the eject sensor PCB harness connection and reconnect it. Replace the fuser unit. Replace the eject sensor PCB ASSY. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.Note: Turn the power OFF. After checking that the fuser unit has cooled down, turn the power ON again. After the machine is left as it is for about 10 minutes, this problem may be resolved.
- Code: 6902
- Display: Self-Diagnostic Will Automatically Restart within 15 minutes.
- Description: After the error was detected at the fuser unit, power was turned ON again and the error is being checked. (If power is turned OFF and ON after error code 6901 occurred, this code is displayed for about 15 minutes.)
- Causes: 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure
- Remedy: Check each harnesses connection of the fuser unit and reconnect them. Check the eject sensor PCB harness connection and reconnect it. Replace the fuser unit. Replace the eject sensor PCB ASSY. Replace the low-voltage power supply PCB ASSY. Replace the main PCB ASSY.Note: Turn the power OFF. After checking that the fuser unit has cooled down, turn the power ON again. After the machine is left as it is for about 10 minutes, this problem may be resolved.
- Code: 6A00
- Display: Drum ! Slide the Green tab on Drum Unit.
- Description: Electric discharge that may be caused by dirt on the corona wire of the drum unit was detected.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6B01
- Display: Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum.
- Description: Electric discharge was detected when the number of the drum unit (Black) rotations had become more than twice of the upper limit.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6B02
- Display: Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum.
- Description: Electric discharge was detected when the number of the drum unit (Yellow) rotations had become more than twice of the upper limit.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6B03
- Display: Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum.
- Description: Electric discharge was detected when the number of the drum unit (Magenta) rotations had become more than twice of the upper limit.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6B04
- Display: Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum.
- Description: Electric discharge was detected when the number of the drum unit (Cyan) rotations had become more than twice of the upper limit.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6B0A
- Display: Drum ! Slide the Green tab on Drum Unit.
- Description: GRID current failure was detected in a state other than immediately after power was turned ON or the joint cover ASSY was closed.
- Causes: 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure
- Remedy: Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 6E00
- Display: Toner Error One or more Toner Cartridges are not detected. Pull out and reinsert all 4 Toner Cartridges.
- Description: The develop release sensor detected the develop roller disengagement or engagement failure.
- Causes: 1 Develop release sensor harness connection failure 2 High-voltage power supply PCB harness connection failure 3 Develop release sensor failure 4 Misalignment of develop clutch cam 5 Develop release clutch failure 6 High-voltage power supply PCB failure 7 Main PCB failure
- Remedy: Check the develop release sensor harness connection and reconnect it. Check the high-voltage power supply PCB harness connection and reconnect it. Replace the develop release sensor PCB ASSY. Check the develop clutch cam position and re-assemble it. Replace the develop release clutch. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY.
- Code: 7000
- Display: Jam Inside Open the Top Cover, pull out all four drum and toner cartridge assemblies and remove the jammed paper.
- Description: After the registration rear sensor detects the end of paper pass, the eject sensor does not detect paper pass.
- Causes: 1 Foreign object inside machine 2 Eject actuator that has come off or that has been caught 3 Fuser cover installation failure 4 Eject sensor PCB harness connection failure 5 Fuser cover failure 6 Eject sensor failure 7 Fuser unit failure 8 Main PCB failure
- Remedy: Remove foreign object. Re-assemble the eject actuator. Re-assemble the fuser cover. Check the eject sensor PCB harness connection and reconnect it. Replace the fuser cover. Replace the eject sensor PCB ASSY. Replace the fuser unit. Replace the main PCB ASSY.
- Code: 7100
- Display: Jam Rear Open the Back Cover and remove the jammed paper, then press [Start].
- Description: After the registration rear sensor detected that paper has passed, eject sensor continues to detect paper pass.
- Causes: 1 Foreign object at the back of the machine 2 Eject actuator catching on some position 3 Fuser cover installation failure 4 Back cover installation failure 5 Eject sensor failure 6 Back cover failure 7 Eject roller 1 failure 8 Main PCB failure
- Remedy: Remove foreign object. Re-assemble the eject actuator. Re-assemble the fuser cover. Re-assemble the back cover. Replace the eject sensor PCB ASSY. Replace the back cover. Replace the fuser cover. Replace the main PCB ASSY.
- Code: 7300
- Display: Jam Tray Pull the paper tray completely out of the machine and remove the jammed paper
- Description: After the paper feed sensor detects paper pass, the registration front sensor does not detect paper pass after a set period of time.
- Causes: 1 Foreign object inside machine 2 Paper dust cleaning roller installation failure 3 Registration front actuator that has come off or that has been caught 4 Registration rear actuator that has come off or that has been caught 5 Registration front/rear/manual feed sensor PCB harness connection failure 6 Registration front/rear/manual feed sensor PCB failure 7 Feed roller failure 8 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Re-assemble the paper dust cleaning roller. 3 Re-assemble the registration front actuator. 4 Re-assemble the registration rear actuator. 5 Check the registration front/rear/manual feed sensor PCB harness connection and reconnect it. 6 Replace the registration front/rear/manual feed sensor PCB ASSY. 7 Replace the paper feed unit. 8 Replace the main PCB ASSY.
- Code: 7700
- Display: Jam 2-sided Pull the paper tray completely out of the machine. Check inside the machine towards the rear. Or open the Back Cover to remove the jammed paper.
- Description: After the first side is printed in 2-sided printing mode, the registration front sensor does not detect paper pass after a set period of time.
- Causes: 1 Foreign object inside the duplex path 2 Fuser cover installation failure 3 Back cover installation failure 4 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Re-assemble the fuser cover. 3 Re-assemble the back cover. 4 Replace the main PCB ASSY.
- Code: 7900
- Display: Jam Manual Feed Pull out the jammed paper from Manual Feed and press Start
- Description: After the manual feed sensor detects pass of paper fed from the manual feed slot, the registration rear sensor does not detect paper pass after a set period of time. Or after the manual feed sensor detects paper pass, the registration rear sensor detects paper pass within a set period of time.
- Causes: 1 Foreign object inside the manual feed path 2 Registration rear actuator that has come off or that has been caught 3 Registration clutch harness connection failure 4 Registration front/rear/manual feed sensor PCB harness connection failure 5 Registration rear sensor failure 6 Registration clutch failure 7 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Re-assemble the registration rear actuator. 3 Check the registration clutch harness connection and reconnect it. 4 Check the registration front/rear/manual feed sensor PCB harness connection and reconnect it. 5 Replace the paper feed unit. 6 Replace the registration clutch. 7 Replace the main PCB ASSY.
- Code: 8501
- Display: No Tray The paper tray cannot be detected, re-install Tray1
- Description: The paper feed sensor detected that the paper tray was not set (before print registration in engine) in 2-sided printing.
- Causes: 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Re-assemble the paper feed actuator. 3 Check the paper feed sensor PCB harness connection and reconnect it. 4 Replace the paper feed unit. 5 Replace the main PCB ASSY.
- Code: 8505
- Display: No Tray The paper tray cannot be detected, re-install Tray1
- Description: The paper feed sensor detected that the paper tray was not set (after print registration in engine) in 2-sided printing
- Causes: 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Re-assemble the paper feed actuator. 3 Check the paper feed sensor PCB harness connection and reconnect it. 4 Replace the paper feed unit. 5 Replace the main PCB ASSY.
- Code: 8903
- Display: 2-sided Disabled Close the Back Cover of the Machine
- Description: The back cover sensor detected the open state when 2-sided printing is started (before the registration of printing in the engine).
- Causes: 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure
- Remedy: 1 Check the back cover sensor harness connection and reconnect it. 2 Re-assemble the back cover sensor. 3 Replace the back cover. 4 Replace the back cover sensor harness ASSY. 5 Replace the main PCB ASSY.
- Code: 8904
- Display: 2-sided Disabled Close the Back Cover of the Machine
- Description: The back cover sensor detected the open state during 2-sided printing (after the registration of printing in the engine).
- Causes: 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure
- Remedy: 1 Check the back cover sensor harness connection and reconnect it. 2 Re-assemble the back cover sensor. 3 Replace the back cover. 4 Replace the back cover sensor harness ASSY. 5 Replace the main PCB ASSY.
- Code: 8A01
- Display: Size Error 2-sided Specify the correct paper
- Description: The registration rear sensor detected that the fed paper was larger or smaller than the specified size in 2-sided printing.
- Causes: 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure
- Remedy: 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY.
- Code: 8C00
- Display: Manual Feed Load paper
- Description: No paper is in the manual feed slot when printing from the manual feed slot.
- Causes: 1 Registration front/rear/manual feed sensor PCB harness connection failure 2 Manual feed actuator catching on some position 3 Manual feed sensor failure 4 Main PCB failure
- Remedy: 1 Check the registration front/rear/manual feed sensor PCB harness connection and reconnect it. 2 Re-assemble the manual feed actuator. 3 Replace the paper feed unit. 4 Replace the main PCB ASSY.
- Code: 8D01
- Display: Short paper Open the Back Cover and then press Start
- Description: The registration rear sensor detected that the paper loaded in the paper tray was smaller than the specified size.
- Causes: 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure
- Remedy: 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY.
- Code: 8D02
- Display: Small paper Open the Back Cover and then press Start
- Description: When printing with the back cover closed, the paper size selected in the print data is smaller than the valid size.
- Causes: 1 Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 8E01
- Display: Size mismatch Reload correct paper.
- Description: Upon fax reception, the paper size setting is the one other than A4, Letter, Legal, and Folio.
- Causes: 1 Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 8E02
- Display: Size mismatch Reload correct paper.
- Description: Upon receiving a fax or printing a list or report, the size of the paper loaded in the paper tray was detected to be shorter than Letter by 10 mm or more.
- Causes: 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure
- Remedy: 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY.
- Code: 8E03
- Display: Size mismatch Reload correct paper.
- Description: When a received fax, list, or report was printed on multiple pages, the size of the paper loaded in the paper tray was detected to be shorter than the size selected in the machine by 2 mm or more.
- Causes: 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure
- Remedy: 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY.
- Code: 9002
- Display: Size Mismatch Reload correct paper in Tray1, then press Start.
- Description: The size of paper loaded in the paper tray and the one specified from the driver are not same when paper is fed from the paper tray.
- Causes: 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure
- Remedy: 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY.
- Code: 9302
- Display: No Paper Reload paper in Tray.
- Description: For printing by feeding paper from the paper tray, the paper feed sensor detected that no paper was in the paper tray.
- Causes: 1 Foreign object in pick-up roller 2 Paper feed sensor PCB harness connection failure 3 Paper feed actuator catching on some position 4 Paper feed sensor failure 5 Gear failure inside of process drive unit 6 Main PCB failure
- Remedy: 1 Remove foreign object. 2 Check the paper feed sensor PCB harness connection and reconnect it. 3 Re-assemble the paper feed actuator. 4 Replace the paper feed unit. 5 Replace the process drive unit. 6 Replace the main PCB ASSY.
- Code: 9307
- Display: Size Mismatch Reload paper in Tray.
- Description: Upon receiving a fax or printing a list or report, the machine detected that paper tray empty of paper.
- Causes: 1 Registration front/rear/manual feed sensor PCB harness connection failure 2 Registration rear actuator catching on some position 3 Registration front sensor failure 4 Main PCB failure
- Remedy: 1 Check the registration front/rear/manual feed sensor PCB harness connection and reconnect it. 2 Re-assemble the registration rear actuator. 3 Replace the registration front/rear/manual feed sensor PCB ASSY. 4 Replace the main PCB ASSY.
- Code: 9701
- Display: Size Error 2-sided Press Stop Key. Specify the correct paper and load the same size paper as the Printer driver setting.
- Description: For 2-sided printing, the tray whose paper size was not supported by 2-sided printing was selected.
- Causes: 1 Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 9801
- Display: Calibration failed See Troubleshooting chapter in User’s Guide.
- Description: Error occurred with the value measured during color density adjustment performed from the control panel.
- Causes: 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L. 2 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 3 Check the registration mark L PCB harness connection and reconnect it. 4 Check the eject sensor PCB harness connection and reconnect it. 5 Replace the registration mark L PCB ASSY. 6 Replace the main PCB ASSY.
- Code: 9802
- Display: Calibration failed Insufficient Toner for Calibration
- Description: Dot counter or develop roller counter of color toner has reached the upper limit during color density adjustment performed from the control panel.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 9803
- Display: Calibration failed Press [OK], and try again
- Description: Density patch measurement ended unsuccessfully during color density adjustment performed from the control panel.
- Causes: 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L. 2 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 3 Check the registration mark L PCB harness connection and reconnect it. 4 Check the eject sensor PCB harness connection and reconnect it. 5 Replace the registration mark L PCB ASSY. 6 Replace the main PCB ASSY.
- Code: 9804
- Display: Calibration failed Press [OK], and try again
- Description: Error occurred with the value measured during density sensor sensitivity calibration.
- Causes: 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L. 2 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 3 Check the registration mark L PCB harness connection and reconnect it. 4 Check the eject sensor PCB harness connection and reconnect it. 5 Replace the registration mark L PCB ASSY. 6 Replace the main PCB ASSY.
- Code: 9901
- Display: Registration failed See Troubleshooting chapter in User’s Guide
- Description: Error occurred with the value measured during adjustment of color registration.
- Causes: 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY.
- Code: 9902
- Display: Registration failed Press [OK], and try again.
- Description: Dot counter or develop roller counter of color toner has reached the upper limit during adjustment of color registration.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 9903
- Display: Registration failed Press [OK], and try again.
- Description: Error occurred during patch data printing in adjustment of color registration.
- Causes: 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY.
- Code: 9A01
- Display: Registration failed See Troubleshooting chapter in User’s Guide.
- Description: Error occurred with the value measured during auto color registration performed from the control panel.
- Causes: 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY.
- Code: 9A02
- Display: Registration failed Insufficient Toner for Registration.
- Description: Dot counter or develop roller counter of color toner has reached the upper limit during auto color registration performed from the control panel.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: 9A03
- Display: Registration failed Press [OK], and try again.
- Description: Error occurred during patch data printing in auto color registration performed from the control panel.
- Causes: 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure
- Remedy: 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing ‘2D3S YCMK_ _A’ in ‘Function code 71’, refer to ‘4.3 Image Defect Troubleshooting’ in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY.
- Code: A000
- Display: Scan Unable Remove the original document. Turn the power off, then on again.
- Description: Upon scanning the second side in duplex scanning, scanned data cannot be output with the required number of pixels and image processing is not completed successfully.
- Causes: 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: 1 Perform Function code 55. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the second side CIS unit. 3 Replace the main PCB ASSY.
- Code: A200
- Display: Document Jam Clear the scanner jam, then press the Stop Key.
- Description: During document scanning, the first side document scanning position sensor detected that the document length was 90 cm or more.
- Causes: 1 First side document scanning position actuator catching on some position 2 First side document scanning position sensor failure 3 Main PCB failure
- Remedy: Re-assemble the first side document scanning position actuator. Replace the first side document scanning position sensor PCB. Replace the main PCB ASSY.
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
- Code: A300
- Display: Document Jam Clear the scanner jam, then press the Stop Key.
- Description: Though a document was fed and conveyed by the specified distance or longer, the first side document scanning position sensor did not detect the passing of the paper.
- Causes: 1 Coming off of first side document scanning position actuator. 2 First side document scanning position sensor failure 3 Main PCB failure
- Remedy: Re-assemble the first side document scanning position actuator. Replace the first side document scanning position sensor PCB. Replace the main PCB ASSY.
- Code: A400
- Display: Cover is Open Close the ADF Cover
- Description: The ADF cover sensor detected that the ADF cover was opened.
- Causes: 1 Coming off of ADF cover actuator. 2 ADF cover/document detection sensor PCB harness connection failure 3 ADF cover sensor failure 4 Main PCB failure
- Remedy: 1 Re-assemble the ADF cover actuator. 2 Check the ADF cover/document detection sensor PCB harness connection and reconnect it. 3 Replace the ADF cover/document detection sensor PCB ASSY. 4 Replace the main PCB ASSY.
- Code: A500
- Display: Scan Unable A5 Remove the original document. Turn the power off, then on again
- Description: Upon scanning a fax, the first side CIS white or black calibration data was not within the normal range.
- Causes: 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure
- Remedy: 1 Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY.
- Code: A600
- Display: Scan Unable A6 See Troubleshooting and routine maintenance chapter in User’s Guide.
- Description: Though a fax was scanned again after A500 error, the first side CIS white or black calibration data was not within the normal range.
- Causes: 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure
- Remedy: 1 Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY.
- Code: A700
- Display: Print Unable A7 Turn the power off and then back on again.
- Description: The ROM color parameter does not match the first side CIS or second side CIS.
- Causes: 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure
- Remedy: 1 Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY.
- Code: A800
- Display: When an image was scanned and processed, an error was detected in ROM color parameter.
- Description: When an image was scanned and processed, an error was detected in ROM color parameter.
- Causes: 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure
- Remedy: 1 Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY.
- Code: A900
- Display: Scan Unable A9
- Description: When an image was scanned and processed, a scanning error occurred.
- Causes: 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure
- Remedy: 1 Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY.
- Code: AC00
- Display: Scan Unable AC Remove the original document. Turn the power off, then on again
- Description: Upon scanning a fax, the second side white or black calibration data was not within the normal range.
- Causes: 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: AD00
- Display: Scan Unable AD Remove the original document. Turn the power off, then on again
- Description: First side scanned data cannot be output with the required number of pixels, and image processing cannot be completed successfully.
- Causes: 1 First side CIS unit calibration data error 2 First side CIS unit failure 3 Main PCB failure
- Remedy: Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) Replace the first side CIS unit. Replace the main PCB ASSY.
- Code: AF00
- Display: Scan Unable AF Turn the power off and then back on again.
- Description: The first side CIS fails to move, remaining at the home position.
- Causes: 1 Dust adhered to CIS rail 2 Coming off of CIS drive belt 3 Document scanner motor harness connection failure 4 First side CIS unit failure 5 Document scanner motor failure 6 Main PCB failure
- Remedy: 1 Remove the dust from the CIS rail. 2 Re-assemble the CIS drive belt. 3 Check the document scanner motor harness connection and reconnect it. 4 Replace the first side CIS unit. 5 Replace the document scanner unit. 6 Replace the main PCB ASSY.
- Code: B000
- Display: SCANNER ERROR FB SCANNER ERROR ADF
- Description: The first or second side CIS flat cable was detected to be not inserted correctly.
- Causes: 1 First side CIS harness connection failure 2 Second side CIS harness connection failure 3 First side CIS unit failure 4 Second side CIS unit failure 5 Main PCB failure
- Remedy: 1 Check the first side CIS harness connection and reconnect it. 2 Check the second side CIS harness connection and reconnect it. 3 Replace the first side CIS unit. 4 Replace the second side CIS unit. 5 Replace the main PCB ASSY.
- Code: B700
- Display: Scanner Error
- Description: During scanning, obtained voltage was above the upper limit.
- Causes: 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: B800
- Display: Scanner Error
- Description: During scanning, obtained voltage was below the lower limit.
- Causes: 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: B900
- Display: Scanner Error
- Description: During scanning, obtained white level does not increase though light intensity is increased.
- Causes: 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: BB00
- Display: Scanner Error
- Description: The white level value obtained with function code 55 was outside the specified range.
- Causes: 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: BC00
- Display: Scan Unable BC See Troubleshooting and routine maintenance chapter in User’s Guide.
- Description: Though a fax was scanned again after AC00 error, the second side white or black calibration data was not within the normal range.
- Causes: 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Perform ‘Function code 55’. (Refer to ‘1.4.18 Acquisition of white level data and setting of CIS scanning area’ in Chapter 5.) Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: BD00
- Display: Scanner Error
- Description: The black level value obtained with function code 55 was outside the specified range.
- Causes: 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure
- Remedy: Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY.
- Code: BF00
- Display: Scan Unable Document is too longfor 2-sided scanning. Press Stop key
- Description: The first side document scanning position sensor detected that the document was 400 mm or more in length and could not be fed from the ADF in duplex feeding.
- Causes: 1 First side document scanning position actuator catching on some position 2 First side document scanning position sensor failure 3 Main PCB failure
- Remedy: Re-assemble the first side document scanning position actuator. Replace the first side document scanning position sensor PCB. Replace the main PCB ASSY.
- Code: C001
- Display: Log Access Error Server Timeout, contact your administrator.
- Description: Timeout occurred with access request sent to server due to incorrect server address, network disconnection, or inactive server.
- Causes: 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure
- Remedy: Check the wireless LAN PCB connector connection and reconnect it. Replace the wireless LAN PCB ASSY. Replace the main PCB ASSY.
- Code: C002
- Display: Log Access Error Authentication Error, contact your administrator.
- Description: User authentication is unavailable due to incorrect user name, incorrect password, or asynchronous date and time between the machine and server.
- Causes: 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure
- Remedy: Check the wireless LAN PCB connector connection and reconnect it. Replace the wireless LAN PCB ASSY. Replace the main PCB ASSY.
- Code: C003
- Display: Log Access Error Authentication Error, contact your administrator.
- Description: Access to a file is unavailable due to incorrect directory name, no write permission on directory, file write lock, or no write permission on file.
- Causes: 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure
- Remedy: Check the wireless LAN PCB connector connection and reconnect it. Replace the wireless LAN PCB ASSY. Replace the main PCB ASSY.
- Code: C004
- Display: Log Access Error Wrong Date&Time, contact your administrator.
- Description: The current time necessary for user authentication is unavailable due to machine clock (RTC) not being set and time not being obtained through SNTP.
- Causes: 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure
- Remedy: Check the wireless LAN PCB connector connection and reconnect it. Replace the wireless LAN PCB ASSY. Replace the main PCB ASSY.
- Code: C700
- Display: Out of Memory Press Stop Key
- Description: The memory is insufficient to expand the data of PC-Print.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: C800
- Display: Out of Memory Secure Print Data is full. Press Stop Key and delete the previously stored data.
- Description: The memory used to store secure print data exceeded the memory size for secure print data.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: D100
- Display: Print Unable D1 See Troubleshooting and routine maintenance chapter in User’s Guide.
- Description: An error occurred during modem initialization.
- Causes: 1 Modem PCB failure 2 Main PCB failure
- Remedy: Replace the modem PCB ASSY. Replace the main PCB ASSY.
- Code: D200
- Display: Machine Error
- Description: The machine detected that the modem PCB was disconnected.
- Causes: 1 Modem PCB harness connection failure 2 Modem PCB failure 3 Main PCB failure
- Remedy: Check the modem PCB harness connection and reconnect it. Replace the modem PCB ASSY. Replace the main PCB ASSY.
- Code: D800
- Display: Touchscreen initialization failed Remove any material which is on the touchscreen.
- Description: An error occurred during touch panel initialization.
- Causes: 1 Touch panel ASSY harness connection failure 2 Touch panel ASSY failure 3 Main PCB failure
- Remedy: Check the touch panel ASSY harness connection and reconnect it. Replace the touch panel ASSY. Replace the main PCB ASSY.
- Code: D900
- Display: –
- Description: An error occurred during panel PCB initialization.
- Causes: 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure
- Remedy: Check the panel PCB harness connection and reconnect it. Replace the panel cover ASSY. Replace the main PCB ASSY.
- Code: DA00
- Display: –
- Description: After the initialization of the panel PCB, no response was sent from the panel PCB for a period of time.
- Causes: 1 Panel PCB failure 2 Main PCB failure
- Remedy: Replace the panel cover ASSY. Replace the main PCB ASSY.
- Code: DB00
- Display: Print Unable DB Turn the power off and then back on again.
- Description: Communication between the main PCB and panel PCB is unavailable.
- Causes: 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure
- Remedy: Check the panel PCB harness connection and reconnect it. Replace the panel cover ASSY. Replace the main PCB ASSY.
- Code: E000
- Display: Print Unable E0 Turn the power off and then back on again.
- Description: Some ROM checksum error occurred.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: E100
- Display: Print Unable E1 Turn the power off and then back on again.
- Description: Program error.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: E500
- Display: Print Unable E5 Turn the power off and then back on again.
- Description: Error occurred when DRAM on the main PCB ASSY was accessed.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: E600
- Display: Print Unable E6 Turn the power off and then back on again.
- Description: Error occurred during writing to EEPROM on the main PCB ASSY.
- Causes: Main PCB failure
- Remedy: Replace the main PCB ASSY.
- Code: EC00
- Display: Unusable Device Remove the Device. Turn the power off and back on again.
- Description: Overcurrent was caused because a USB device that did not meet the specifications was inserted into the USB port.
- Causes: 1 USB host PCB failure 2 Main PCB failure
- Remedy: Replace the USB host PCB ASSY. Replace the main PCB ASSY.
- Code: F900
- Display: –
- Description: Setting by country code is not entered.
- Causes: 1 During function code 74, power is turned OFF. 2 Main PCB failure
- Remedy: Enter the Setting by country code again. Replace the main PCB ASSY.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610
– Get more information about Epson XP 15000 troubleshooting, click here
– Buy cheap key of Epson WIC Reset Tool, CLICK HERE
– Key Epson Adjustment Program, CLICK HERE
https://dnasofts.com/download-epson-xp-6100-driver-firmware-and-manuals/
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