Brother MFC8380DN fix error codes list

Brother MFC8380DN fix error codes list

– Compatible Printer model: Brother MFC8380DN
– Brother MFC8380DN Error Codes with instructions guide:

• Code: 1E
• Description: The drum unit reached its life and requires replacement.
• Causes:
• Remedy: Replace the drum unit with a new one.

• Code: 1F
• Description: Two or more optional trays are installed
• Causes: • Install one optional tray.
• Remedy: 1 Connector: 54702-1219 failure Replace the connector: 54702-1219. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 24
• Description: Internal temperature sensor failure
• Causes:
• Remedy: 1 Harness connection failure of internal temperature sensor Check the harness connection of the internal temperature sensor and reconnect it. 2 Internal temperature sensor failure Replace the internal temperature sensor. 3 Main PCB failure Replace the main PCB ASSY.

• Code: 35
• Description: EEPROM of main PCB failure
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 36
• Description: HVPS PCB during standby failure
• Causes: 1 HVPS PCB unit failure. 2 Main PCB failure
• Remedy: 1 HVPS PCB unit failure Replace the HVPS PCB unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 3B
• Description: Main PCB RAM failure
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 3C
• Description: EEPROM writing error (Not applicable)
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 3D
• Description: EEPROM reading error (Not applicable)
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 3E
• Description: EEPROM bus error (Not applicable)
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 44
• Description: No toner cartridge
• Causes: • Install a new toner cartridge
• Remedy: 1 Dirt on electrodes on toner cartridge and machine body Clean both electrodes. 2 HVPS PCB unit failure Replace the HVPS PCB unit. 3 Main PCB failure Replace the main PCB ASSY.

• Code: 50
• Description: The drum unit reached its life and requires replacement.
• Causes:
• Remedy: Replace the drum unit with a new one.

• Code: 51
• Description: The paper feed kit MP reached its life and requires replacement.
• Causes: 1 Replacement time of the paper feed kit MP.
• Remedy: Replace the paper feed kit MP.

• Code: 52
• Description: The paper feed kit T1 reached its life and requires replacement.
• Causes: 1 Replacement time of the paper feed kit T1.
• Remedy: Replace the paper feed kit T1.

• Code: 53
• Description: The paper feed kit T2 reached its life and requires replacement.
• Causes: 1 Replacement time of the paper feed kit T2.
• Remedy: Replace the paper feed kit T2.

• Code: 54
• Description: The fuser unit reached its life and requires replacement.
• Causes: 1 Replacement time of the fuser unit
• Remedy: Replace the fuser unit.

• Code: 55
• Description: The laser unit reached its life and requires replacement.
• Causes: 1 Replacement time of the laser unit
• Remedy: Replace the laser unit.

• Code: 56
• Description: Back cover is opened
• Causes: • Close the back cover. • Install the Duplex unit.
• Remedy: 1 Harness connection failure of relay rear PCB ASSY. Check the harness connection of the relay rear PCB ASSY and reconnect it. 2 Relay rear PCB ASSY failure Replace the relay rear PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.

• Code: 57
• Description: Paper jam (Duplex tray)
• Causes:
• Remedy: 1 Duplex feed ASSY failure Replace the X feed ASSY. 2 Main PCB failure Replace the main PCB ASSY. 3 Plate gear damaged Replace the main frame L unit.

• Code: 58
• Description: Fuser unit failure
• Causes:
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 59
• Description: Fuser unit failure (Detect fuser failure at start-up)
• Causes:
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 63
• Description: Toner life end
• Causes: • Replace the toner cartridge with a new one.
• Remedy: 1 Relay front PCB ASSY failure Replace the relay front PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 67
• Description: Toner low
• Causes: • Prepare the toner cartridge with a new one.
• Remedy: 1 Toner sensor PCB ASSY failure Replace the toner sensor PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 68
• Description: Temperature rise when heater is off
• Causes:
• Remedy: 1 Fuser unit failure Replace the fuser unit 2 Main PCB failure Replace the main PCB ASSY.

• Code: 69
• Description: Mis-connect center thermistor connector
• Causes:
• Remedy: 1 Harness connection failure of fuser unit. Check the harness connection of fuser unit and reconnect it. 2 Harness connection failure of relay rear PCB ASSY. Check the harness connection of the relay rear PCB ASSY and reconnect it. 3 Fuser unit failure Replace the fuser unit 4 Main PCB failure Replace the main PCB ASSY.

• Code: 6A
• Description: Fuser temperature does not reach 60°C within the specified time (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 6B
• Description: Fuser temperature does not reach 100°C within the specified time (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 6C
• Description: Fuser temperature exceeds its higher limit (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 6D
• Description: Fuser temperature exceeds its lower limit (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 6E
• Description: Fuser temperature does not rise (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 6F
• Description: Hardware detects extremely high temperature of the center or side thermistors
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 70
• Description: Fuser motor error
• Causes: 1 Motor failure. 2 Main PCB failure.
• Remedy: 1 Motor failure Replace the main motor. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 71
• Description: Laser unit polygon motor failure
• Causes: 1 Laser unit failure. 2 Main PCB failure.
• Remedy: 1 Laser unit failure Replace the laser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 72
• Description: Laser beam emission failure
• Causes: 1 Laser unit failure. 2 Main PCB failure.
• Remedy: 1 Laser unit failure Replace the laser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 75
• Description: Sensor of the inside temperature for detection detected higher than normal temperature
• Causes: 1 Thermistor ASSY failure. 2 Main PCB failure.
• Remedy: 1 Thermistor ASSY failure Replace the laser scanner unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 76
• Description: Rapid temperature rising failure (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 78
• Description: Rapid temperature falling failure (center thermistor)
• Causes: 1 Fuser unit failure. 2 Main PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 7A
• Description: No detection of main motor synchronous signal
• Causes: 1 Motor failure. 2 Main PCB failure.
• Remedy: 1 Motor failure Replace the main motor. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 7D
• Description: Dirt on corona wire (detect discharge error)
• Causes: 1 Dirt or dust on drum unit electrodes. 2 Charge HVPS PCB failure. 3 Main PCB failure
• Remedy: 1 Dirt or dust on drum unit electrodes Clean the electrodes of the main body and the drum unit. 2 Charge HVPS PCB failure Replace the charge HVPS PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.

• Code: 7F
• Description: Fax paper setting mismatch (The setting paper becomes besides the A4/Letter/Legal/ Folio) (Not applicable)
• Causes: 1 Registration front actuator 2 catching on some position. 2 Main PCB failure
• Remedy: 1 Registration front actuator 2 catching on some position Correct catching of the registration front actuator 2. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 80
• Description: Fax paper size is incorrect (The paper is smaller 10mm than the letter size (11inch) in Fax List/ Report)
• Causes: 1 Registration front actuator 2 catching on some position. 2 Main PCB failure
• Remedy: 1 Registration front actuator 2 catching on some position Correct catching of the registration front actuator 2. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 83
• Description: Failure of discharge detection (Printing becomes unable until the drum is replaced with a new one.) (Discharge detection becomes unable until the drum counter reaches the double of the drum life.)
• Causes: 1 Main PCB failure.
• Remedy: Replace the main PCB ASSY.

• Code: 84
• Description: Paper jam
• Causes: 1 Harness connection failure of relay rear PCB ASSY. 2 Eject actuator catching on some position. 3 Paper eject sensor PCB failure. 4 Main PCB failure
• Remedy: 1 Harness connection failure of relay rear PCB ASSY. Check the harness connection of the relay rear PCB ASSY and reconnect it. 2 Eject actuator catching on some position Correct catching of the eject actuator. 3 Paper eject sensor PCB failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the relay rear PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY.

• Code: 85
• Description: Tray 1 is not installed into the machine
• Causes: 1 T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB failure. 2 Harness connection failure of T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB. 3 Main PCB failure. 4 Connector 55533-1219 failure (only Tray 2)
• Remedy: 1 T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the T1 PE/edge sensor PCB failure/T2 PE/ edge sensor PCB. 2 Harness connection failure of T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB. Check the harness connection of the T1 PE/edge sensor PCB/T2 PE/edge sensor PCB. and reconnect it. 3 Main PCB failure Replace the main PCB ASSY. 4 Connector 55533-1219 failure (only Tray 2) Replace the connector 55533-1219.

• Code: 86
• Description: Tray 2 is not installed into the machine
• Causes: 1 T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB failure. 2 Harness connection failure of T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB. 3 Main PCB failure. 4 Connector 55533-1219 failure (only Tray 2)
• Remedy: 1 T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the T1 PE/edge sensor PCB failure/T2 PE/ edge sensor PCB. 2 Harness connection failure of T1 PE/edge sensor PCB/ T2 PE/edge sensor PCB. Check the harness connection of the T1 PE/edge sensor PCB/T2 PE/edge sensor PCB. and reconnect it. 3 Main PCB failure Replace the main PCB ASSY. 4 Connector 55533-1219 failure (only Tray 2) Replace the connector 55533-1219.

• Code: 88
• Description: Paper jam inside the machine
• Causes: 1 Harness connection failure of high voltage power supply PCB ASSY. 2 Registration rear actuator catching on some position. 3 Registration rear sensor failure. 4 Main PCB failure
• Remedy: 1 Harness connection failure of high voltage power supply PCB ASSY. Check the harness connection of the high voltage power supply PCB ASSY and reconnect it. 2 Registration rear actuator catching on some position Correct catching of the registration rear actuator. 3 Registration rear sensor failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the high voltage power supply PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY.

• Code: 89
• Description: Incorrect paper size in duplex printing
• Causes: 1 Registration rear sensor failure. 2 Main PCB failure
• Remedy: 1 Registration rear sensor failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the high voltage power supply PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 8A
• Description: Paper jam in Tray 1
• Causes: 1 Dirt on edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY. 3 Paper feeding kit worn out (MP/ T1/ T2). 4 Registration front sensor failure. 5 Main PCB failure
• Remedy: 1 Dirt on edge sensor Clean the edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY Check the harness connection of the high voltage power supply PCB ASSY in the appropriate tray, and reconnect it. 3 Paper feeding kit worn out (MP/ T1/ T2) Replace the paper feeding kit of the appropriate tray. 4 Registration front sensor failure procedure described in “Maintenance mode 32”. If any problem occurs, replace the high voltage power supply PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY.

• Code: 8B
• Description: Paper jam in Tray 2
• Causes: 1 Dirt on edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY. 3 Paper feeding kit worn out (MP/ T1/ T2). 4 Registration front sensor failure. 5 Main PCB failure
• Remedy: 1 Dirt on edge sensor Clean the edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY Check the harness connection of the high voltage power supply PCB ASSY in the appropriate tray, and reconnect it. 3 Paper feeding kit worn out (MP/ T1/ T2) Replace the paper feeding kit of the appropriate tray. 4 Registration front sensor failure procedure described in “Maintenance mode 32”. If any problem occurs, replace the high voltage power supply PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY.

Solved Brother MFC8380DN Error codes

• Code: 8C
• Description: Paper jam in MP Tray
• Causes: 1 Dirt on edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY. 3 Paper feeding kit worn out (MP/ T1/ T2). 4 Registration front sensor failure. 5 Main PCB failure
• Remedy: 1 Dirt on edge sensor Clean the edge sensor. 2 Harness connection failure of high voltage power supply PCB ASSY Check the harness connection of the high voltage power supply PCB ASSY in the appropriate tray, and reconnect it. 3 Paper feeding kit worn out (MP/ T1/ T2) Replace the paper feeding kit of the appropriate tray. 4 Registration front sensor failure procedure described in “Maintenance mode 32”. If any problem occurs, replace the high voltage power supply PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY.

• Code: 8D
• Description: Paper jam near eject tray
• Causes: 1 Duplex sensor failure. 2 Main PCB failure
• Remedy: 1 Duplex sensor failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the relay rear PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: 99
• Description: Specified paper size is not supported for duplex printing (Duplex)
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: 9F
• Description: Paper empty
• Causes: 1 Dirt on PE sensor. 2 Harness connection failure of PE EG sensor PCB ASSY. 3 PE actuator catching on some position. 4 PE sensor failure. 5 HVPS PCB unit failure. 6 Main PCB failure
• Remedy: 1 Dirt on PE sensor Clean the PE sensor. 2 Harness connection failure of PE EG sensor PCB ASSY. Check the harness connection of the PE EG sensor PCB ASSY and reconnect it. 3 PE actuator catching on some position Correct catching of the PE actuator. 4 PE sensor failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the PE PG sensor PCB ASSY. 5 HVPS PCB unit failure Replace the HVPS PCB unit. 6 Main PCB failure Replace the main PCB ASSY.

• Code: A1
• Description: Front cover opened
• Causes: 1 Harness connection failure of front cover sensor ASSY. 2 Part pressing the front cover sensor ASSY is broken, which is provided at the left side of the front cover inside. 3 Front cover sensor failure. 4 Relay front PCB failure. 5 Main PCB failure
• Remedy: 1 Harness connection failure of front cover sensor ASSY Check the harness connection of the front cover sensor ASSY and reconnect it. 2 Part pressing the front cover sensor ASSY is broken, which is provided at the left side of the front cover inside. Replace the front door main or front door unit ASSY. 3 Front cover sensor failure Check the sensor performance following the procedure described in “Maintenance mode 32”. If any problem occurs, replace the front cover sensor ASSY. 4 Relay front PCB failure Replace the relay front PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY.

• Code: A2
• Description: During scanning, 90 cm or longer of a document is detected
• Causes: 1 Document rear actuator catching on some position. 2 Document rear sensor failure. 3 Main PCB failure
• Remedy: 1 Document rear actuator catching on some position. Correct catching of the document rear actuator. 2 Document rear sensor failure Replace the document rear sensor. 3 Main PCB failure Replace the main PCB ASSY.

• Code: A3
• Description: Document rear sensor is not turned on when feeding the document
• Causes: 1 Document rear actuator catching on some position. 2 Document rear sensor failure. 3 Main PCB failure
• Remedy: 1 Document rear actuator catching on some position. Correct catching of the document rear actuator. 2 Document rear sensor failure Replace the document rear sensor. 3 Main PCB failure Replace the main PCB ASSY.

• Code: A4
• Description: ADF cover opened
• Causes: 1 ADF cover open sensor arm catching on some position. 2 ADF cover is changed in shape or cracked.e position. 3 ADF cover open sensor failure. 4 ADF relay PCB failure. 5 Main PCB failure.
• Remedy: 1 ADF cover open sensor arm catching on some position. Correct catching of the ADF cover open sensor. 2 ADF cover is changed in shape or cracked. Replace the ADF cover. 3 ADF cover open sensor failure Replace the ADF cover open sensor. 4 ADF relay PCB failure Replace the ADF relay PCB ASSY. 5 Main PCB failure Replace the main PCB ASSY.

• Code: A5
• Description: Fax scanning error (Warning) (First time)
• Causes: 1 Scanning failure.
• Remedy: Turn the power switch off and on. Then, try scanning again.

• Code: A6
• Description: Fax scanning error (Error) (Second time)
• Causes: 1 Document scanner unit failure. 2 Main PCB failure
• Remedy: 1 Document scanner unit failure Replace the document scanner unit. (CIS model) Replace the CCD module. (CCD model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: A7
• Description: Scanning color parameter file failure
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: A8
• Description: Scanning color parameter matching error
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: AD
• Description: DMA transfer error
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: AE
• Description: Document scanner home position sensor is not turned on.
• Causes: – CCD model: 1 Home position sensor harness not connected correctly. 2 Drive PCB failure. 3 Belt broken. 4 Home position sensor failure. 5 Scanner motor failure. 6 Tab of CCD module broken. 7 Main PCB failure.
  – CIS model: 1 FFC cable not connected correctly. 2 Drive PCB failurelure. 3 Document scanner unit failure. 4 Main PCB failure
• Remedy: – CCD model: 1 Home position sensor harness not connected correctly Reconnect the home position sensor harness. 2 Drive PCB failure Replace the drive PCB. 3 Belt broken Replace the belt. 4 Home position sensor failure Replace the home position sensor. 5 Scanner motor failure Replace the scanner motor. 6 Tab of CCD module broken Replace the CCD module. 7 Main PCB failure Replace the main PCB ASSY. – CIS model: 1 FFC cable not connected correctly Reconnect the FFC cable. 2 Drive PCB failure Replace the drive PCB. 3 Document scanner unit failure Replace the document scanner unit. 4 Main PCB failure Replace the main PCB ASSY.

• Code: AF
• Description: Document scanner home position sensor is not turned off.
• Causes: – CCD model: 1 Home position sensor harness not connected correctly. 2 Drive PCB failureunit failure. 3 Belt broken. 4 Home position sensor failure. 5 Scanner motor failure failure. 6 Main PCB failure
  – CIS model: 1 FFC cable not connected correctly. 2 Drive PCB failurelure failure. 3 Document scanner unit failure. 4 Main PCB failure
• Remedy: – CCD model: 1 Home position sensor harness not connected correctly Reconnect the home position sensor harness. 2 Drive PCB failure Replace the drive PCB. 3 Belt broken Replace the belt. 4 Home position sensor failure Replace the home position sensor. 5 Scanner motor failure Replace the scanner motor. 6 Main PCB failure Replace the main PCB ASSY. – CIS model: 1 FFC cable not connected correctly Reconnect the FFC cable. 2 Drive PCB failure Replace the drive PCB. 3 Document scanner unit failure Replace the document scanner unit. 4 Main PCB failure Replace the main PCB ASSY.

• Code: B0
• Description: Document scanner unit FFC detection error
• Causes: 1 Harness for scanner module not connected correctly. 2 Scanner harness broken. 3 Main PCB failure
• Remedy: 1 Harness for scanner module not connected correctly. Reconnect the harness for the CCD unit correctly. (CCD model) Reconnect the harness for the document scanner unit correctly. (CIS model) 2 Scanner harness broken Replace the FFC cable ASSY. 3 Main PCB failure Replace the main PCB ASSY.

• Code: B1
• Description: Dark level offset data level error for scanning
• Causes: 1 CCD unit failure. 2 Main PCB failure.
• Remedy: 1 CCD unit failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: B2
• Description: Gain control data level error for scanning
• Causes: 1 CCD unit failure. 2 Main PCB failure.
• Remedy: 1 CCD unit failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: B7
• Description: A/D converter standard voltage failure; at High side
• Causes: 1 CCD unit failure. 2 Main PCB failure.
• Remedy: 1 CCD unit failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: B8
• Description: A/D converter standard voltage failure; at Low side
• Causes: 1 CCD unit failure. 2 Main PCB failure.
• Remedy: 1 CCD unit failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: B9
• Description: Scanning light adjustment error is detected
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: BB
• Description: White level data error
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: BD
• Description: Black level data error
• Causes: 1 Scanner module failure. 2 Main PCB failure
• Remedy: 1 Scanner module failure Replace the CCD module. (CCD model) Replace the document scanner unit. (CIS model) 2 Main PCB failure Replace the main PCB ASSY.

• Code: BF
• Description: ADF duplex scanning cannot be implemented due to too long document
• Causes: 1 Document front actuator 2 not operating smoothly or catching in some position. 2 Document front sensor 2 failure.
• Remedy: 1 Document front actuator 2 not operating smoothly or catching in some position. Correct smooth operation and that there is no catching of the document front actuator 2. 2 Document front sensor 2 failure Replace the document front sensor 2.

• Code: C0
• Description: New toner detection lever failure
• Causes: 1 Power off or front cover opened while detecting a new toner cartridge. 2 New toner sensor failure.
• Remedy: 1 Power off or front cover opened while detecting a new toner cartridge Reset the developing bias voltage and develop roller counter. 2 New toner sensor failure Replace the relay front PCB.

• Code: C7
• Description: Insufficient DIMM Memory
• Causes: 1 Main PCB failure.
• Remedy: Replace the main PCB ASSY.

• Code: C8
• Description: Secure print data full
• Causes: 1 Main PCB failure.
• Remedy: Replace the main PCB ASSY.

• Code: C9
• Description: DIMM error
• Causes: 1 Main PCB failure.
• Remedy: Replace the main PCB ASSY.

• Code: CA
• Description: Excess current to USB device that is front side of the machine
• Causes: 1 Harness connection failure of USB host relay PCB ASSY. 2 USB host relay PCB failure. 3 Main PCB failure.
• Remedy: 1 Harness connection failure of USB host relay PCB ASSY Check the harness connection of the USB host relay PCB ASSY and reconnect it. 2 USB host relay PCB failure Replace the USB host relay PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.

• Code: CD
• Description: Drum unit is not installed into the machine
• Causes: 1 Dirt on electrodes on drum unit and machine body. 2 HVPS PCB unit failure. 3 Main PCB failure
• Remedy: 1 Dirt on electrodes on drum unit and machine body Clean both electrodes. 2 HVPS PCB unit failure Replace the HVPS PCB unit. 3 Main PCB failure Replace the main PCB ASSY.

• Code: D1
• Description: Modem initialization failed
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: DD
• Description: Fuser error other than 58, 59, 68, 69, 6A, 6B, 6C, 6D, 6E, 6F, 76, 78, DE and E2 are occurred
• Causes: 1 Fuser unit failure. 2 Main PCB failure. 3 LVPS PCB failure.
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY. 3 LVPS PCB failure Replace the LVPS PCB ASSY.

• Code: DE
• Description: Central temperature of heat roller detected the temperature that was lower than 60°C)
• Causes: 1 Relay rear PCB ASSY connection failure. 2 Fuser unit failure. 3 Main PCB failure.
• Remedy: 1 Relay rear PCB ASSY connection failure Reconnect the relay rear PCB ASSY connector correctly. 2 Fuser unit failure Replace the fuser unit. 3 Main PCB failure Replace the main PCB ASSY.

• Code: E0
• Description: Program error
• Causes: 1 Program failure. 2 Main PCB failure
• Remedy: 1 Program failure Reinstall the latest firmware. 2 Main PCB failure Replace the main PCB ASSY.

• Code: E1
• Description: Main PCB failure
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: E2
• Description: Central temperature of heat roller exceeds 280°C
• Causes: 1 Fuser unit failure. 2 Main PCB failure
• Remedy: 1 Fuser unit failure Replace the fuser unit. 2 Main PCB failure Replace the main PCB ASSY.

• Code: E6
• Description: EEPROM error
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: EB
• Description: The data reading error for E2PROM
• Causes: 1 Main PCB failure
• Remedy: Replace the main PCB ASSY.

• Code: EC
• Description: Fuser fan failure
• Causes: 1 Main fan failure. 2 Main PCB failure
• Remedy: 1 Main fan failure Replace the main fan ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: ED
• Description: Wireless LAN connection failure between W-LAN PCB and access point
• Causes: 1 WLAN PCB failure. 2 Main PCB failure
• Remedy: 1 WLAN PCB failure Replace the WLAN PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: EE
• Description: Wireless LAN is unable to communicate between W-LAN PCB and access point
• Causes: 1 WLAN PCB failure. 2 Main PCB failure
• Remedy: 1 WLAN PCB failure Replace the WLAN PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: EF
• Description: LVPS PCB failure
• Causes: 1 LVPS PCB failure. 2 Main PCB failure.
• Remedy: 1 LVPS PCB failure Replace the LVPS PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

• Code: F8
• Description: Battery connection error
• Causes: 1 Battery harness connection failure. 2 Main PCB failure. 3 Battery failure.
• Remedy: 1 Battery harness connection failure Reconnect the battery harness. 2 Main PCB failure Replace the main PCB ASSY. 3 Battery failure Replace the battery.

• Code: F9
• Description: EEPROM customizing code error
• Causes: 1 Turn the power off, when the Maintenance mode 74 PARAMETER INIT is in progress. 2 Main PCB failure
• Remedy: 1 Turn the power off, when the Maintenance mode 74 “PARAMETER INIT” is in progress. Implement the Maintenance mode 74 again. 2 Main PCB failure Replace the main PCB ASSY.

• Code: FF
• Description: Excess current to USB HOST PCB error
• Causes: 1 USB HOST PCB failure. 2 Main PCB failure
• Remedy: 1 USB HOST PCB failure Replace the USB HOST PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY.

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

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– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610

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