Brother MFC-J5920DW fix error codes list

Brother MFC-J5920DW fix error codes list

– Compatible Printer model: Brother MFC-J5920DW
– Brother MFC-J5920DW Error Codes with instructions guide:

• Code: 0D
• Display: Paper Jam
• Description: Paper jam during duplex-printing The recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition.
• Remedy: – Remove the jammed paper. – Check whether the recording paper being used is within the specification. – Check that recording paper are not curled, wrinkled or wet. – Check that recording paper is loaded correctly in the paper tray.
  1 Foreign materials in the duplex print paper path Remove foreign materials. 2 Outer paper guide not mounted in place Set the outer paper guide into place. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

• Code: 0E
• Display: Paper Jam
• Description: Defective during duplex-printing Switchback sensor detects paper feed condition at out of specified timing during switchback.
• Remedy: – Check whether the recording paper being used is within the specification.
  1 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Registration sensor defective Replace the registration sensor PCB ASSY. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

• Code: 13
• Display: Paper Jam
• Description: Defective during duplex-printing Registration sensor detects paper feed condition at out of specified timing during switchback.
• Remedy: – Check whether the recording paper being used is within the specification.
  1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 Registration sensor defective Replace the registration sensor PCB ASSY. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Drive frame ASSY defective Replace the maintenance unit ASSY. 5 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 15
• Display: Paper Jam
• Description: Eject jam during printing Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper after occurrence of the error 17.
• Remedy: – Remove the jammed paper. – Check whether the recording paper being used is within the specification.
  1 Foreign materials in the recording paper path Remove foreign materials. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 17
• Display: Wrong Paper
• Description: Recording paper size error (duplex-printing/duplex-copying) – Paper width is wider than 301.5 mm (detection by paper width sensor.) – Paper width is narrower than 95.5 mm (detection by paper width sensor.) – Paper length is longer than 245.9 mm (detection by registration sensor.) – Paper length is shorter than 143.5 mm (detection by registration sensor.)
• Remedy: – Check whether the recording paper being used is within the specification. – Check that dark recording paper is not used.
  1 CR encoder strip stained Clean the CR encoder strip. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Registration sensor defective Replace the registration sensor PCB ASSY. 7 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 8 Paper width sensor defective Replace the carriage PCB ASSY. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

• Code: 18
• Display: Paper Jam
• Description: Paper jam during duplex-printing Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed (recording paper was pulled out, or very likely to have been pulled out.)
• Remedy: – Remove the jammed paper. – Check whether the recording paper being used is within the specification. – Check that recording paper are not curled, wrinkled or wet.
  1 Foreign materials in the duplex print paper path Remove foreign materials. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Registration sensor defective Replace the registration sensor PCB ASSY. 4 Inner chute ASSY defective Replace the inner chute ASSY. 5 Drive frame ASSY defective Replace the maintenance unit ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 20
• Display: Cannot Detect
• Description: Cannot identify a black ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.
  1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 21
• Display: Cannot Detect
• Description: Cannot identify a yellow ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.
  1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 22
• Display: Cannot Detect
• Description: Cannot identify a cyan ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.
  1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 23
• Display: Cannot Detect
• Description: Cannot identify a magenta ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation.
  1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 24
• Display: Cannot Detect / Wrong Color Ink
  Install Starter Ink
• Description: Ink cartridge side IC chip relation defective -Identification no match/judge as incompatible cartridge/detecting setting wrong color
  The Ink cartridge which does not contain required ink volume for the initial installation has been set at the initial installation.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge. – Set ink cartridge at position for correct color. – Set the starter ink cartridge.
  1 Main PCB defective Replace the main PCB ASSY.

• Code: 25
• Display: Cannot Detect
• Description: Cannot communicate with ink cartridge IC chip (ink cartridge side.)
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable. 2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY. 3 Main PCB defective Replace the main PCB ASSY.

• Code: 26
• Display: B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume
• Description: Black ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: – Replace the ink cartridge.
  1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 27
• Display: B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume
• Description: Yellow ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: – Replace the ink cartridge.
  1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 28
• Display: B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume
• Description: Cyan ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: – Replace the ink cartridge.
  1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 29
• Display: B&W 1-sided Print Only/Cannot Print Replace Ink Cannot detect ink volume
• Description: Magenta ink cartridge reaches service life time. After judging as no ink by the ink remaining sensor, ink discharged for specified times.
• Remedy: – Replace the ink cartridge.
  1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 2A
• Display: No Ink Cartridge
• Description: No black ink cartridge loaded, detected by the ink cartridge detection sensor.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 2B
• Display: No Ink Cartridge
• Description: No yellow ink cartridge loaded, detected by the ink cartridge detection sensor.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 2C
• Display: No Ink Cartridge
• Description: No cyan ink cartridge loaded, detected by the ink cartridge detection sensor.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 2D
• Display: No Ink Cartridge
• Description: No magenta ink cartridge loaded, detected by the ink cartridge detection sensor.
• Remedy: – Check if incompatible ink cartridge is loaded. – Reload the ink cartridge. – Replace the ink cartridge.
  1 Ink cartridge detection sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 2E
• Display: MACHINE ERROR 2E
• Description: Cannot communicate with ink cartridge IC chip (machine body side.)
• Remedy: 1 Main PCB defective Replace the main PCB ASSY.

• Code: 2F
• Display: Cover is Open
• Description: Ink cartridge cover sensor detects opened cover state.
• Remedy: – Close the ink cartridge cover.
  1 Ink cartridge cover sensor harness connection failure Reconnect the ink cartridge cover sensor harness. 2 Ink cartridge cover defective Replace the ink cartridge cover. 3 Ink cartridge cover sensor defective Replace the ink cartridge cover sensor ASSY. 4 Main PCB defective Replace the main PCB ASSY.

• Code: 30
• Display: Unable to Print 30
• Description: Carriage does not move. Detected by the CR encoder sensor.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip out of place Set the CR encoder strip into place. 3 CR timing belt out of place Set the CR timing belt into place. 4 Head cover out of place Set the Head cover into place. 5 Carriage motor harness connection failure Reconnect the carriage motor harness. 6 Carriage flat cable connection failure Reconnect the Carriage flat cable. 7 CR encoder strip stained Clean the CR encoder strip. 8 CR encoder strip defective Replace the CR encoder strip. 9 CR encoder sensor defective Replace the carriage PCB ASSY. 10 Carriage motor defective Replace the carriage motor ASSY. 11 Main PCB defective Replace the main PCB ASSY.

• Code: 31
• Display: Paper Jam
• Description: Carriage cannot return to origin. Detected by the CR encoder sensor.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials around the maintenance unit Remove foreign materials. 2 Foreign materials around the flushing box Remove foreign materials. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip stained Clean the CR encoder strip. 5 Flushing box not mounted in place Set the flushing box into place. 6 CR guide rail not mounted in place Set the CR guide rail into place. 7 Platen not mounted in place Set the platen into place. 8 Maintenance unit not mounted in place Set the maintenance unit into place. 9 CR encoder sensor defective Replace the carriage PCB ASSY. 10 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 11 Main PCB defective Replace the main PCB ASSY.

• Code: 32
• Display: Unable to Print 32
• Description: Head capping is unable.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials around the maintenance unit Remove foreign materials. 2 Switching lever guide out of place Set the switching lever guide into place. 3 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 4 Main PCB defective Replace the main PCB ASSY.

• Code: 35
• Display: Unable to Print 35
• Description: Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not discharging.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip defective Replace the CR encoder strip. 5 CR encoder sensor defective Replace the carriage PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 38
• Display: Paper Jam
• Description: Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is not discharging.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

• Code: 3B
• Display: Unable to Print 3B
• Description: Abnormal stop of head/carriage unit. Causes other than recording paper jam when ink is discharging.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 Switching lever guide out of place Set the switching lever guide into place. 4 CR encoder strip defective Replace the CR encoder strip. 5 CR encoder sensor defective Replace the carriage PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 3C
• Display: Paper Jam
• Description: Abnormal stop of head/carriage unit. Causes due to recording paper jam when ink is discharging.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the engine unit Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Main PCB defective Replace the main PCB ASSY.

• Code: 3E
• Display: Unable to Print 3E
• Description: Defective occurs in the carriage motor, paper feed motor.
• Remedy: 1 Foreign materials in the recording paper path Remove foreign materials. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials around paper feed roller belt Remove foreign materials. 4 Foreign materials around paper ejection roller belt Remove foreign materials. 5 Foreign materials in the engine unit Remove foreign materials. 6 Maintenance unit not mounted in place Set the maintenance unit into place. 7 Flushing box not mounted in place Set the flushing box into place. 8 CR guide rail not mounted in place Set the CR guide rail into place. 9 Platen not mounted in place Set the platen into place. 10 PF encoder sensor defective Replace the PF encoder sensor. 11 CR encoder sensor defective Replace the carriage PCB ASSY. 12 Carriage motor defective Replace the carriage motor ASSY. 13 Paper feed motor defective Replace the paper feed motor. 14 Main PCB defective Replace the main PCB ASSY.

• Code: 3F
• Display: Unable to Print 3F
• Description: Carriage motor cannot stop.
• Remedy: Carriage motor harness connection failure Reconnect the carriage motor harness. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the carriage PCB ASSY. 5 Carriage motor defective Replace the carriage motor ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 40
• Display: Unable to Print 40
• Description: Casing internal thermistor defective Machine internal thermistor detects -20 degree-C or less and 80 degree-C or more when power is on.
• Remedy: 1 Machine internal thermistor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 42
• Display: Unable to Print 42
• Description: Head voltage does not turn OFF.
• Remedy: – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 43
• Display: Unable to Print 43
• Description: Head thermistor defective Head thermistor detects -20 degree-C or less and 80 degree-C or more when power is on.
• Remedy: 1 Carriage flat cable connection failure Reconnect the Carriage flat cable. 2 Head thermistor defective Replace the head/carriage unit. 3 Main PCB defective Replace the main PCB ASSY.

• Code: 44
• Display: Unable to Print 44
• Description: Head driver IC detects abnormal temperature during operation or stand-by.
• Remedy: 1 Carriage flat cable connection failure Reconnect the Carriage flat cable. 2 Head property information not input Input the head property information 3 Head thermistor defective Head defective Replace the head/carriage unit. 4 Main PCB defective Replace the main PCB ASSY.

• Code: 46
• Display: Unable to Print 46 / Ink Absorber Full
• Description: Purge count or flushing count overflown.
• Remedy: 1 Ink absorber box or flushing box full. Replace ink absorber box or flushing box, resetting purge counter or flushing counter. 2 Main PCB defective Replace the main PCB ASSY.

• Code: 48
• Display: Unable to Print 48
• Description: Head flat cable detected to be not correctly inserted.
• Remedy: 1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Main PCB defective Replace the main PCB ASSY.

• Code: 49
• Display: Unable to Print 49
• Description: Head voltage does not raise.
• Remedy: – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 4F
• Display: Unable to Print 4F
• Description: Head voltage drops too quick.
• Remedy: – They may occur due to lower surrounding temperature. Use in warmer surrounding temperature.
  1 Head flat cable connection failure Reconnect the head flat cable. 2 Carriage flat cable connection failure Reconnect the Carriage flat cable. 3 Carriage PCB defective Replace the carriage PCB ASSY. 4 Head defective Replace the head/carriage unit. 5 Power supply PCB defective Replace the power supply PCB ASSY. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 50
• Display: Unable to Print 50
• Description: The purge cam switch is not switching ON/OFF.
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials. 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness. 3 Paper feed motor defective Replace the paper feed motor. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 52
• Display: Unable to Print 52
• Description: Failed to detect the origin of the purge cam.
• Remedy: 1 Foreign materials in the maintenance unit Remove foreign materials. 2 Purge cam switch harness connection failure Reconnect the purge cam switch harness. 3 Paper feed motor defective Replace the paper feed motor. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 5A
• Display: Unable to Print 5A
• Description: Abnormal stop of purge cam being driven.
• Remedy: Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

• Code: 5B
• Display: Unable to Print 5B
• Description: Pump of maintenance unit stopped abnormally during exhaustion/suction.
• Remedy: Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

• Code: 5D
• Display: Unable to Print 5D
• Description: Excessive current protection activated for the driver IC during purge cam operation.
• Remedy: Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

• Code: 5E
• Display: Unable to Print 5E
• Description: Excessive current protection activated for the driver IC during pump operation.
• Remedy: Foreign materials in the maintenance unit Remove foreign materials. 2 PF encoder disk stained Clean the PF encoder disk and flushing guide 3 PF encoder disk defective Replace the PF encoder disk. 4 PF encoder sensor defective Replace the PF encoder PCB ASSY. 5 Ink supply tubes bent Replace the ink refill ASSY. 6 Paper feed motor defective Replace the paper feed motor. 7 Maintenance unit defective Replace the maintenance unit. 8 Main PCB defective Replace the main PCB ASSY.

• Code: 66
• Display: Paper Tray #2 not detected
• Description: Paper tray 2 detection sensor detects no paper tray 2 state.
• Remedy: – Set paper tray 2.
  1 Paper tray 2 detection sensor harness connection failure Reconnect the paper tray 2 detection sensor harness. 2 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 3 Paper tray 2 detection sensor defective Replace the paper tray 2 detection sensor. 4 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 5 Paper tray 2 defective Replace the paper tray 2. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 67
• Display: Paper tray #1 not detected
• Description: Switchback sensor detects no paper tray 1 state.
• Remedy: – Set paper tray 1.
  1 Switchback actuator caught on the surrounding parts Set the switchback actuator into place. 2 Switchback sensor harness connection failure Reconnect the switchback sensor harness. 3 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 4 Outer paper guide wear/ defective Replace the outer paper guide. 5 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 6 Paper tray 1 defective Replace the paper tray 1. 7 Main PCB defective Replace the main PCB ASSY.

• Code: 75
• Display: Unable to Print 75
• Description: Head/carriage unit cannot shift to head capping position.
• Remedy: 1 CR encoder strip out of place Set the CR encoder strip into place. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials in the engine unit Remove foreign materials. 4 Carriage motor defective Replace the carriage motor ASSY. 5 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

Solved Brother MFC-J5920DW Error codes

• Code: 76
• Display: Unable to Print 76
• Description: Head/carriage unit cannot shift to head uncapping position.
• Remedy: 1 CR encoder strip out of place Set the CR encoder strip into place. 2 Foreign materials in the maintenance unit Remove foreign materials. 3 Foreign materials in the engine unit Remove foreign materials. 4 Carriage motor defective Replace the carriage motor ASSY. 5 Switching lever guide defective Maintenance unit defective Replace the maintenance unit. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 7E
• Display: MACHINE ERROR 7E
• Description: Head property information not input.
• Remedy: 1 Head property information not input Input the head property information 2 Main PCB defective Replace the main PCB ASSY.

• Code: 80
• Display: Wrong Paper
• Description: Recording paper size error (during FAX/list printing) Registration sensor, recording paper width sensor detect unspecified papers.
• Remedy: – Check whether the recording paper being used is within the specification. – Check that dark recording paper is not used. – Clean the platen. – Check that recording paper is loaded in correct direction in the Paper tray.
  1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 CR encoder strip stained Clean the CR encoder strip. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Paper width sensor defective Replace the carriage PCB ASSY. 7 PF encoder sensor defective Replace the PF encoder PCB ASSY. 8 Registration sensor defective Replace the registration sensor PCB ASSY. 9 Carriage motor defective Replace the carriage motor ASSY. 10 Paper feed motor defective Replace the paper feed motor. 11 Main PCB defective Replace the main PCB ASSY.

• Code: 81
• Display: Wrong Paper
• Description: Recording paper size error (other than FAX/list printing) Registration sensor and paper width sensor detects papers smaller than specified size.
• Remedy: – Check whether the recording paper being used is within the specification. – Check that recording paper is loaded in correct direction in the paper tray. – Check that dark recording paper is not used. – Clean the platen.
  1 Registration actuator caught on the surrounding parts Set the registration actuator into place. 2 CR encoder strip stained Clean the CR encoder strip. 3 PF encoder disk stained Clean the PF encoder disk and flushing guide. 4 CR encoder strip defective Replace the CR encoder strip. 5 PF encoder disk defective Replace the PF encoder disk. 6 Paper width sensor defective Replace the carriage PCB ASSY. 7 PF encoder sensor defective Replace the PF encoder PCB ASSY. 8 Registration sensor defective Replace the registration sensor PCB ASSY. 9 Carriage motor defective Replace the carriage motor ASSY. 10 Paper feed motor defective Replace the paper feed motor. 11 Main PCB defective Replace the main PCB ASSY.

• Code: 82
• Display: Paper Jam
• Description: Recording paper jam, recording paper width sensor cannot detect leading edge of recording papers.
• Remedy: – Check whether the recording paper being used is within the specification. – Check that dark recording paper is not used. – Clean the platen. – Remove the jammed paper in jam clear cover part.
  1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feeding path parts out of place Set the paper feeding path parts into place. 3 Paper feed roller stained Clean the paper feed roller. 4 Paper width sensor defective Replace the carriage PCB ASSY. 5 Paper feed roller defective Replace the paper feed roller. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 84
• Display: Paper Jam
• Description: Recording paper jam, registration sensor stays in paper feeding state even after completion of paper ejection action.
• Remedy: – Remove the jammed paper in platen part.
  1 Foreign materials in the feeding path Remove foreign materials. 2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 4 Paper feed roller, paper eject roller, switchback roller stained Clean the related rollers. 5 Paper feed roller, paper eject roller, switchback roller defective Replace related rollers. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 87
• Display: Paper Jam
• Description: Recording paper jam, switchback sensor stays in paper feeding state even after completion of paper ejection action.
• Remedy: – Remove the jammed paper in front part. – The paper tray is not set correctly.
  1 Foreign materials in the feeding path Remove foreign materials. 2 Switchback actuator caught on the surrounding parts Set the switchback frame ASSY into place. 3 Switchback outer paper guide not mounted in place Set the switchback outer paper guide into place. 4 Paper ejection roller, switchback roller stained Clean the related rollers. 5 Paper ejection roller, switchback roller defective Replace related rollers. 6 Main PCB defective Replace the main PCB ASSY.

• Code: 88
• Display: Paper Jam
• Description: Recording paper jam, switchback sensor cannot detect paper feeding state even papers are fed during printing.
• Remedy: – Remove the jammed paper in platen part and front part.
  1 Foreign materials in the feeding path Remove foreign materials. 2 Switchback actuator out of place Set the switchback frame ASSY into place. 3 Switchback sensor harness connection failure Reconnect the switchback sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller, paper ejection roller stained Clean the related rollers. 6 Paper feed roller, paper ejection roller defective Replace related rollers. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 Main PCB defective Replace the main PCB ASSY.

• Code: 89
• Display: Unable to Print 89
• Description: Paper width sensor cannot detect origin specified on the paper feed roller.
• Remedy: 1 PF encoder disk stained Clean the PF encoder disk and flushing guide 2 PF home position detection lever out of place Set the PF home position detection lever into place. 3 Paper width sensor or carriage PCB defective Replace the carriage PCB ASSY. 4 Main PCB defective Replace the main PCB ASSY.

• Code: 8A
• Display: Paper Jam
• Description: PF encoder sensor cannot detect rotation of the paper feed motor.
• Remedy: – Remove the jammed paper in jam clear cover part, platen part and front part.
  1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller belt out of place Set the paper feed roller belt into place. 6 PF encoder sensor defective Replace the PF encoder sensor. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 PF encoder disk defective Replace the PF encoder disk. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

• Code: 8C
• Display: Paper Jam
• Description: Excessive current protection activated for the driver IC during paper feed motor operation.
• Remedy: User Check – Remove the jammed paper in jam clear cover part, platen part and front part.
  1 Foreign materials in the feeding path Remove foreign materials. 2 PF encoder sensor defective Replace the PF encoder sensor. 3 Paper feed motor defective Replace the paper feed motor. 4 Main PCB defective Replace the main PCB ASSY.

• Code: 8F
• Display: Unable to Print 8F
• Description: Paper feed motor cannot stop. Or, the PF encoder sensor cannot detect the rotation of the paper feed motor.
• Remedy: 1 Foreign materials in the feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 5 Paper feed roller belt out of place Set the paper feed roller belt into place. 6 PF encoder sensor defective Replace the PF encoder sensor. 7 Sensor relay PCB defective Replace the sensor relay PCB ASSY. 8 PF encoder disk defective Replace the PF encoder disk. 9 Paper feed motor defective Replace the paper feed motor. 10 Main PCB defective Replace the main PCB ASSY.

• Code: 9F
• Display: Paper Jam
• Description: Recording papers set in MP tray slide into the slot. Abnormal current value in the Paper feed motor is detected.
• Remedy: – Check whether the recording paper being used is within the specification. – Remove the jammed paper in the MP tray.
  1 Foreign materials in the MP tray Remove foreign materials. 2 MP tray not mounted in place Set the MP tray into place. 3 MP tray defective Replace the MP tray. 4 Paper feed motor defective Replace the paper feed motor. 5 Main PCB defective Replace the main PCB ASSY.

• Code: A1
• Display: Cover is Open
• Description: Document scanner sensor detects that document scanner is open.
• Remedy: – Close the document scanner.
  1 Sensor relay PCB harness connection failure Reconnect the sensor relay PCB harness. 2 Document scanner sensor defective Replace the sensor relay PCB ASSY. 3 Document scanner unit boss broken Replace the document scanner unit. 4 Main PCB defective Replace the main PCB ASSY.

• Code: A2
• Display: Document Jam
• Description: First side document scanning position sensor detects length of document 90 cm or more.
• Remedy: – Check whether the document scanned is longer than the specified limit. – Remove the jammed document.
  1 First side document scanning position actuator caught on the surrounding parts Set the first side document scanning position actuator into place. 2 First side document scanning position sensor defective Replace the first side document scanning position sensor PCB. 3 ADF motor defective Document feed roller worn out Replace the ADF unit. 4 Sensor relay PCB defective Replace sensor relay PCB. 5 Main PCB defective Replace the main PCB ASSY.

• Code: A3
• Display: Document Jam
• Description: Document detection sensor detects that document is pulled out during document scanning. Or, the first side document scanning position sensor cannot detect document within specified time.
• Remedy: User Check – Remove the jammed document.
  1 Foreign materials in the document feeding path Remove foreign materials. 2 Document detection actuator caught on the surrounding parts Set the document detection actuator into place. 3 First side document scanning position actuator out of place Set the first side document scanning position actuator into place. 4 First side document scanning position sensor harness connection failure Reconnect the first side document scanning position sensor harness. 5 First side document scanning position sensor defective Replace the first side document scanning position sensor PCB ASSY. 6 Document pick-up roller worn out Replace the document separate roller ASSY. 7 ADF motor defective Replace the ADF unit. 8 Sensor relay PCB defective Replace sensor relay PCB. 9 Main PCB defective Replace the main PCB ASSY.

• Code: A5
• Display: Unable to Scan A5
• Description: Level of first side CIS scan result is detected as abnormal during FAX transmission (first transmission.)
• Remedy: 1 White level data failure Carry out maintenance 55 to obtain white/black label data. 2 White reference film stained Clean document cover glass at white reference film. 3 First side CIS unit defective Replace the first side CIS unit. 4 White reference film damaged, broken Replace the document scanner unit. 5 Main PCB defective Replace the main PCB ASSY.

• Code: A6
• Display: Unable to Scan A6
• Description: Level of first side CIS scan result is detected as abnormal during FAX transmission (after re-try.)
• Remedy: 1 White level data failure Carry out maintenance 55 to obtain white/black label data. 2 White reference film stained Clean document cover glass at white reference film. 3 First side CIS unit defective Replace the first side CIS unit. 4 White reference film damaged, broken Replace the document scanner unit. 5 Main PCB defective Replace the main PCB ASSY.

• Code: A7
• Display: Unable to Scan A7
• Description: Type of CIS unit and CIS type input value does not match.
• Remedy: 1 First side or second side CIS type input value error Automatically identify the first side or second side CIS type input value 2 Main PCB defective Replace the main PCB ASSY.

• Code: A8
• Display: Unable to Scan A8
• Description: Matching of color parameter fails.
• Remedy: – Turn the power off and on.
  1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.

• Code: AC
• Display: Unable to Scan AC
• Description: Level of second side CIS scan result is detected as abnormal during FAX transmission (first transmission.)
• Remedy: 1 White level data failure Carry out maintenance 55 to obtain white label data. 2 White reference film stained Clean the white reference film of document pressure bar of the document scanner unit. 3 Second side CIS unit defective Replace the second side CIS unit. 4 White reference film damaged, broken Replace the document scanner unit. 5 Main PCB defective Replace the main PCB ASSY.

• Code: AF
• Display: Unable to Scan AF
• Description: CIS positioning abnormal (Home position cannot be found.)
• Remedy: 1 Scanner belt out of place Set the scanner belt into place. 2 Scanner motor harness connection failure Reconnect the scanner motor harness. 3 First side CIS flat cable connection failure Reconnect the first side CIS flat cable. 4 Black reference film stained Clean document cover glass at black reference film. 5 First side CIS flat cable defective Replace the first side CIS flat cable. 6 First side CIS unit defective Replace the first side CIS unit. 7 Scanner motor defective Replace the document scanner unit. 8 Main PCB defective Replace the main PCB ASSY.

• Code: BC
• Display: Unable to Scan BC
• Description: Level of second side CIS scan result is detected as abnormal during FAX transmission (after re-try.)
• Remedy: 1 White level data failure Carry out maintenance 55 to obtain white label data. 2 Second side CIS unit defective Replace the second side CIS unit. 3 Main PCB defective Replace the main PCB ASSY.

• Code: BD
• Display: MACHINE ERROR BD
• Description: Black level value abnormal at scanning.
• Remedy: 1 Black level data failure Carry out maintenance 55 to obtain white/black label data. 2 First side or second side CIS unit defective Replace the first side or second side CIS unit. 3 Main PCB defective Replace the main PCB ASSY.

• Code: BF
• Display: MACHINE ERROR BF
• Description: First side document scanning position sensor detects size that its length does not fit duplex scanning.
• Remedy: – Check whether the document scanned is longer than the specified limit. – Remove the jammed document.
  1 First side document scanning position actuator caught on the surrounding parts Set the first side document scanning position actuator into place. 2 First side document scanning position sensor defective Replace the first side document scanning position sensor PCB. 3 ADF motor defective Document feed roller worn out Replace the ADF unit. 4 Main PCB defective Replace the main PCB ASSY. ƒÞ

• Code: DF
• Display: MACHINE ERROR DF
• Description: SDAA communication failure
• Remedy: 1 Modem PCB defective Replace the modem PCB ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: E0
• Display: Unable to Print E0
• Description: Modem does not start normally even after resetting the modem.
• Remedy: 1 Modem PCB defective Replace the modem PCB ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: E2
• Display: MACHINE ERROR E2
• Description: Wired LAN MAC address not registered.
• Remedy: 1 Main PCB defective Replace the main PCB ASSY.

• Code: E3
• Display: MACHINE ERROR E3
• Description: Wireless LAN MAC address acquisition error
• Remedy: 1 Wireless LAN PCB ASSY connection failure Reconnect the wireless LAN PCB ASSY. 2 Wireless LAN PCB ASSY defective Replace the wireless LAN PCB ASSY. 3 Main PCB defective Replace the main PCB ASSY.

• Code: E6
• Display: MACHINE ERROR E6
• Description: Main PCB ASSY EEPROM write error
• Remedy: 1 Main PCB defective Replace the main PCB ASSY.

• Code: E9
• Display: Unable to Print E9
• Description: NFC PCB initialization failed
• Remedy: 1 NFC PCB harness connection failure Reconnect the NFC PCB harness. 2 NFC PCB defective Replace the NFC PCB. 3 LCD PCB ASSY defective Replace the LCD PCB ASSY. 4 Main PCB defective Replace the main PCB ASSY.

• Code: EC
• Display: MACHINE ERROR EC
• Description: LCD disconnection detected.
• Remedy: 1 LCD flat cable connection failure Reconnect the LCD flat cable. 2 LCD PCB defective Replace the control panel ASSY. 3 Main PCB defective Replace the main PCB ASSY.

• Code: ED
• Display: MACHINE ERROR ED
• Description: Touch panel initialization failed.
• Remedy: – Check foreign materials between touch panel and touch panel frame, and remove if any.
  1 Touch panel defective Replace the control panel ASSY. 2 Main PCB defective Replace the main PCB ASSY.

• Code: F0
• Display: MACHINE ERROR F0
• Description: Flash file system error
• Remedy: – Turn the power off and on.
  1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.

• Code: FE
• Display: MACHINE ERROR FE
• Description: ROM data acquisition error
• Remedy: – Turn the power off and on.
  1 Program malfunctioning Re-load the firmware. 2 Main PCB defective Replace the main PCB ASSY.

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer
2. Press and hold the Resume/Cancel/Stop button
3. Press and hold the ON button (do not release both buttons)
4. Release the Resume/Cancel/Stop button (do not release the ON button)
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
For more information about Canon Serice Tool V5610

– Get more information about Epson XP 15000 troubleshooting, click here
– Buy cheap key of Epson WIC Reset Tool, CLICK HERE
– Key Epson Adjustment Program, CLICK HERE
https://dnasofts.com/download-epson-xp-6100-driver-firmware-and-manuals/

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