Xerox WorkCentre 5685 error and solving error codes

Xerox WorkCentre 5685 error and solving error codes

– Compatible Printer model: Xerox WorkCentre 5685
– Xerox WorkCentre 5685 Error Codes with quick guides:

• Code: 01-300
• Description: Front Door Open RAP 01-300 The front door has opened during machine operation.
• Troubleshooting Guides: Switch off the electricity to the machine, GP 14. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. Enter dC330, code 01-300 front door interlock. Press start, open and close the front door. The display changes. Y↓N→Go to Flag 2. +12V is available at P/J147 pin 4 on the main drive PWB. Y↓N→Go to Flag 2. +12V is available at P/J147 pin 3 on the main drive PWB. Y↓N→Go to Flag 2. +12V is available at P/J16 pin 3 on the LVPS. Y↓N→Go to the 01F +12V Distribution RAP. Repair the wiring or the connector pins between P/J16 and P/J147. Remove the main drive module, (32-55 ppm) or (65-87 ppm). Flag 2, check the continuity to the xerographic module CRUM at P/J147, between pins 3 and 4. If necessary check and repair the wiring between the main drive module and the xerographic CRUM. Go to Flag 1. +12V is available at P/J17, pin 5. Y↓N→Install a new LVPS and base module, PL 1.10 Item 3. Go to Flag 1. +12V is available at P/J17, pin 6. Y↓N→Check the switch S01-300 and associated wiring. Refer to: • GP 13 How to Check a Switch. • P/J17 LVPS and base module. • Wiring Harness Repairs. If necessary, install a new door interlock switch, PL 1.10 Item 7. Go to Flag 3. Measure the signal at P/J26 pin 6 on the IOT PWB. +3.3V is measured. Y↓N→Install a new LVPS and base module, PL 1.10 Item 3. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check that the front door, PL 8.10 Item 10 closes correctly. If not, check the following: • The jam clearance latch, PL 8.20 Item 5. • (32-38 ppm) the xerographic module latch, PL 9.22 Item 7. • (45-87 ppm) the xerographic module latch, PL 9.20 Item 7. • (32-55 ppm) the fuser latch, PL 10.8 Item 5. • (65-87 ppm) the fuser latch, PL 10.10 Item 5. • The post fuser jam clearance latch, PL 10.15 Item 11. • The latch cam handle, PL 10.15 Item 14.

• Code: 01-305
• Description: Left Hand Door Open RAP 01-305 The left hand door has been opened during machine operation
• Troubleshooting Guides: NOTE: To access the left door interlock, remove the interlock cover, PL 7.30 Item 23. Enter dC330, code 01-305 left door interlock. Press Start, open and close the left hand door. The display changes. Y↓N→Go to Flag 1. Check the left hand door interlock, S01-305. Refer to: • GP 13, How to Check a Switch. • P/J7 on the IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP • Install new components as necessary: – Left hand door interlock, PL 7.30 Item 3. Check that the left hand door closes correctly. If not, check the following: • Hinge pin, PL 7.30 Item 8, is located correctly. • Left hand door latch, part of the LH door, PL 7.30 Item 2. • Check that the interlock cover is not loose, PL 7.30 Item 23. If necessary push the cover towards the front and tighten the screws.

• Code: 02-309
• Description: UI Control Panel Button or Touch Screen RAP 02-309 The User Interface Button Test or the Touch Area Test failed during the UI Test.
• Troubleshooting Guides: Before a new user interface assembly is installed, identify the software level (GP 4). Check the compatibility of the software on the new user interface assembly. Install the software to meet the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5. Perform the next steps: • Switch off the machine, then switch on the machine, GP 14. • Check the condition of CR12 and CR15 on the IOT PWB, OF7 IOT PWB Diagnostics RAP. • Enter dC305 UI test. Perform the Communications Self Test. • Check the harness connections between the user interface, PL 2.10 Item 3 and the image processing PWB, PL 3.10 Item 11. • Install new components as necessary: – User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6. – User interface touch screen, (32-55 ppm) PL 2.15 Item 6 or (65-87 ppm) PL 2.10 Item 5.

• Code: 02-320, 02-380
• Description: UI Communication Test RAP 02-320 The UI does not receive the requested data from the image processor within the correct time out period. 02-380 UI main controller communications test failed.
• Troubleshooting Guides: Perform the next steps: • Switch off the machine, then switch on the machine, GP 14. • Enter dC305 UI test. Perform the Communications Self Test. • Go to 03-310 Image Processing PWB to UI Errors RAP.

• Code: 02-390, 02-391, 02-704, 02-706
• Description: UI Software Error RAP 02-390 All of the configured services have not reached a stable state after five minutes from start. 02-391 All the services are not registered when the Image Processor / UI synchronization has occurred. 02-704 Application software checksum has failed. 02-706 UI VRAM failure.
• Troubleshooting Guides: Before a new user interface assembly is installed, identify the software level (GP 4). Check the compatibility of the software on the new user interface assembly. Install the software to meet the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5. Perform the next steps: • Switch off the machine, then switch on the machine, GP 14. • Enter dC305 UI test. Perform the Application Checksum Verification Test. • Reload the UI software. Use the Customer Administration Tool (CAT), GP 5. • Install new components as necessary: – User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.

• Code: 02-705, 02-707, 02-709, 02-712, 02-715
• Description: UI Failure RAP 02-705 The UI audio tones failed to operate. 02-707 Indicate a fault with a button on the UI control panel. 02-709 Indicate a fault with the touch screen on the UI. 02-712 UI LCD module test failed. 02-715 The LED control panel indicator test has failed.
• Troubleshooting Guides: Perform the next steps: • Switch off the machine, then switch on the machine, GP 14. • Enter dC305 UI test. Perform the relevant test. • Install new components as necessary: – User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6. – User interface touch screen, (32-55 ppm) PL 2.15 Item 6 or (65-87 ppm) PL 2.10 Item 5.

• Code: 03-300, 03-306, 03-461, 03-482, 03-805, 03-870
• Description: Image Processing PWB to IOT PWB Error RAP 03-300 The image processing PWB to IOT communications have failed. 03-306 The IOT PWB has received an inappropriate print command from the image processing PWB. 03-461 A speed mismatch has been detected between image processing PWB and IOT PWB, in the NVM settings. 03-482 The image processing PWB has failed to receive a +24V on signal from the IOT PWB. 03-805 The IOT PWB has received an un-recognized message from the image processing PWB. 03-870 The IOT PWB cannot be recognized by the Image processing PWB.
• Troubleshooting Guides: • If the fault occurs during a software upgrade, wait 15 minutes for the software programming operation to complete, before the next action. • Switch off the machine, then switch on the machine, GP 14. If the on/off switch fails to operate, go to the 03-374 Power Off Failure RAP. • Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur randomly, the cause may be due to electrical noise. Go to OF10 intermittent Failure RAP.
  1. Switch off the machine, GP 14. Ensure all the connectors on the image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3 and the IOT PWB, PL 1.10 Item 2 are correctly and securely seated. Switch on the machine, GP 14. 2. If the fault was detected during a software upgrade, go to Flag 1. Check P/J107 on the image processing PWB. Re-load the software set, GP 4 Machine Software. 3. Perform OF7 IOT PWB Diagnostics RAP. 4. Go to Flag 2. Check the wiring, GP 7. If necessary, install a new image processing PWB module / LVPS / IOT PWB harness (32-55 ppm) PL 3.20 Item 14 or (65-87 ppm) PL 3.10 Item 14. 5. 03-461 Only: Go to the OF7 IOT PWB Diagnostics RAP. Check CR 27 for an indication of NVM Test Failure. 6. Install a new IOT PWB, PL 1.10 Item 2. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed. 7. Install a new image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3.

• Code: 03-310
• Description: Image Processing PWB to UI Error RAP 03-310 The image processing PWB cannot communicate with the UI within one minute of power-on or after three retries.
• Troubleshooting Guides: • Switch off the machine, then switch on the machine, GP 14. • Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur randomly, the cause may be due to electrical noise. Go to OF10 intermittent Failure RAP.
  1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • Power distribution PWB, (32-55 ppm) PL 3.20 Item 5 or (65-87 ppm) PL 3.10 Item 5. • UI PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6. 2. Go to Flag 1, Flag 2 and Flag 3. Check the wiring. If necessary, install a new image processing PWB module/UI harness, (32-55 ppm) PL 14.20 Item 9 or (65-87 ppm) PL 14.10 Item 9. 3. Go to Flag 1. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. 4. Install new components as necessary: • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.

• Code: 03-315, 03-325, 03-347, 03-348, 03-349, 03-355, 03-400
• Description: Image Processing PWB Failure RAP 03-315 The image processing PWB has performed a crash recovery procedure. 03-325 An image processing PWB clock is not functioning. 03-347 The image processing PWB POST has failed the EPC test. 03-348 The image processing PWB POST has failed the ASIC test. 03-349 The image processing PWB POST has failed the rotation memory test. 03-355 The image processing PWB POST has failed the NVM integrity test. 03-400 The image processing PWB cannot detect additional EPC memory.
• Troubleshooting Guides: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • EPC memory PWB, (32-55 ppm) PL 3.20 Item 12 or (65-87 ppm) PL 3.10 Item 12. 2. Go to dC640 Video Path Diagnostics. Perform the Scanner Video Test. 3. Install new parts as necessary: • EPC memory PWB, (32-55 ppm) PL 3.20 Item 12 or (65-87 ppm) PL 3.10 Item 12. • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3.

• Code: 03-320 … 03-324
• Description: Image Processing PWB to DADH Error RAP 03-320 The image processing PWB to the DADH communications have failed. 03-322 The DADH has detected a read/write error. 03-323 The DADH has detected a software error. 03-324 The DADH has detected a boot check sum error.
• Troubleshooting Guides: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • Power distribution PWB, (32-55 ppm) PL 3.20 Item 5 or (65-87 ppm) PL 3.10 Item 5. • DADH PWB, PL 5.10 Item 5. Check also, the in-line connector in the communications/power cable, PL 5.10 Item 6. 2. Go to Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. 3. Go to Flag 1 and Flag 2. Check the wiring, GP 7. If necessary, install a new communication/ power cable, PL 5.10 Item 6. 4. If the fault was detected during a software upgrade, go to Flag 3. Check the connection. Reload the software, GP 4, Machine Software. 5. Go to dC640 Video Path Diagnostics. Perform the Scanner Video Test. 6. Install new components as necessary: • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • DADH PWB PL 5.10 Item 5.

• Code: 03-330, 03-462
• Description: Image Processing PWB to Scanner Fault Entry RAP 03-330 An image processing PWB to scanner PWB communications error has been detected. 03-462 A speed mismatch between the image processing PWB and the scanner has been detected in the NVM.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine Features. Perform one of the steps that follow: • 32 to 55 ppm: go to the 03-330A, 03-462A Image Processing PWB to Scanner Faults RAP (32-55 ppm). • 65 to 87 ppm: go to the 03-330B, 03-462B Image Processing PWB to Scanner Faults RAP (65-87 ppm).

• Code: 03-330A, 03-462A
• Description: Image Processing PWB to Scanner Fault RAP (32-55 ppm)
• Troubleshooting Guides: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Image processing PWB, PL 3.20 Item 3. • Power distribution PWB, PL 3.20 Item 5. • Scanner PWB, PL 14.25 Item 4. • CCD PWB, PL 14.25 Item 19. 2. Go to Flag 1, Flag 2 and Flag 3. Check the wiring. Repair or install new harnesses as necessary, PL 14.25 Item 5 or PL 14.25 Item 13. NOTE: Flag 4 indicates the main communication lines. 3. Go to Flag 1 and Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. 4. Go to dC640 Video Path Diagnostics. Perform the Scanner Video Test. 5. Re-load the software, GP 4 Machine Software. 6. If necessary, install new components: • Scanner PWB, PL 14.25 Item 4. • Power distribution PWB, PL 3.20 Item 5. • Image processing PWB, PL 3.20 Item 3. • Scanner module, PL 14.20 Item 1. NOTE: If installing a new scanner module, ensure that the scanner is the correct speed for the machine. 32-38 cpm scanners have serial numbers beginning with 3. 45-55 cpm scanners have a serial number beginning with 5. Refer to for location of the serial number.

Solve Xerox WorkCentre 5685 Error codes

• Code: 03-330B, 03-462B
• Description: Image Processing PWB to Scanner Fault RAP (65-87 ppm)
• Troubleshooting Guides: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Image processing PWB, PL 3.10 Item 3. • Power distribution PWB, PL 3.10 Item 5. • Scanner PWB, PL 14.16 Item 8. • Scan carriage assembly, PL 14.15 Item 1. NOTE: To gain access to the scanner PWB and scan carriage assembly, remove the document glass, PL 14.10 Item 5 and the scanner PWB cover, PL 14.16 Item 9. 2. Go to Flag 1, Flag 2 and Flag 3. Check the harnesses, GP 7. Repair or install new harnesses as necessary: • Image processing PWB/scanner PWB harness, PL 14.16 Item 6. • Power distribution PWB/scanner PWB harness, PL 14.16 Item 7. • Scan ribbon cable, PL 14.15 Item 4. 3. Go to Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. 4. Go to dC640 Video Path Diagnostics. Perform the Scanner Video Test. 5. Re-load the software, GP 4, Machine Software. 6. If necessary, install new components: • Scanner PWB, PL 14.16 Item 8. • Power distribution PWB, PL 3.10 Item 5. • Image processing PWB, PL 3.10 Item 3. • Scan carriage assembly PL 14.15 Item 1.

• Code: 03-336
• Description: 03-336 FAX Card Self Test Failure RAP 03-336 Power on self test failure detected on the embedded FAX PWB
• Troubleshooting Guides: Perform the following: • Go to 20G Embedded FAX Checkout. • Clear the FAX card NVM. Go to dC132, select Embedded FAX NVM initialization and perform the routine Reformat. • Install new embedded FAX PWB, PL 20.10 Item 4.

• Code: 03-338
• Description: FAX Communication Error RAP 03-338 No response detected to commands from the image processing PWB to the embedded Fax PWB.
• Troubleshooting Guides: Perform the following: • Remove, then re-install the embedded FAX PWB, PL 20.10 Item 4. • Go to 20G Embedded Fax Checkout. • Install new embedded Fax PWB, PL 20.10 Item 4. • Install a new compact flash memory, PL 20.10 Item 3.

• Code: 03-340, 03-416
• Description: Image Processing PWB to Network Controller Fault RAP 03-340 The image processing PWB to the network controller communications have failed after three retries. 03-416 The network controller software version supplied at power on is not compatible with the image processing software.
• Troubleshooting Guides: 1. (32-55 ppm Only) Ensure that the connectors that follow are securely connected: • P/J101 and P/J156 on the riser PWB, PL 3.15 Item 3. • P/J101 on the image processing PWB, PL 3.20 Item 3. • P/J156 on the FireWire PWB, PL 3.15 Item 6. • Port 1 or Port 2 on the FireWire PWB, PL 3.15 Item 6. • The FireWire connections on the network controller PWB, PL 16.10 Item 1 at Port 1 or Port 2. 2. (65-87 ppm Only) Ensure that the connectors that follow are securely connected: • P/J101 and P/J156 on the riser PWB, PL 3.11 Item 6. • P/J101 on the image processing PWB, PL 3.10 Item 3. • P/J156 on the FireWire PWB, PL 3.11 Item 7. • Port 1 or Port 2 on the FireWire PWB, PL 3.11 Item 7. • The FireWire connections on the network controller PWB, PL 16.10 Item 1 at Port 1 or Port 2. 3. Go to Flag 1. Check the cable. If necessary, install a new network controller – firewire cable, PL 16.10 Item 12. 4. Go to Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01E +5V Distribution RAP. • 01F +12V Distribution RAP. 5. If the fault was detected during a software upgrade, or if the fault is 03-416, reload the software, GP 4 Machine Software. 6. Switch off the machine, GP 14. Note which ports the network controller – image processor cable, PL 16.10 Item 12 is connected to. Connect the cable between the three remaining combination of ports. After each change of port, switch the machine on, GP 14, and check if the fault is still present. If a bad port is identified, ensure it is documented in the service log book. 7. To check the image processing module to network controller communications, print test pattern 19, refer to dC606. If the fault is still present, perform the steps that follow or install new components as necessary: • Reload the software, GP 4. • Network controller – firewire cable, PL 16.10 Item 12. • Image processing FireWire PWB, (32-55 ppm) PL 3.15 Item 6 or (65-87 ppm) PL 3.11 Item 7. • Riser PWB, (32-55 ppm) PL 3.15 Item 3 or (65-87 ppm) PL 3.11 Item 6. • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • Network controller replacement kit, PL 16.10 Item 15. NOTE: The network controller power cord is connected to PJ23, refer to 01C AC Power RAP.

• Code: 03-350, 03-351, 03-354
• Description: IOT to Tray 1 and Tray 2 PWB Error RAP 03-350 The IOT has detected no response from the tray 1 and 2 control PWB to the ping request. 03-351 Tray 1 and 2 control PWB has detected a feed buffer overflow. 03-354 Communications failure. Tray 1 and 2 control PWB has detected a communications failure.
• Troubleshooting Guides: 1. Switch off the machine, GP 14. Ensure P/J9 and P/J271 are correctly and securely connected. 2. Go to Flag 1. Check the harness. Repair as necessary, GP 7. 3. Go to Flag 2. Check the +3.3V and 0V lines. Refer to: • P/J271 • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. 4. Switch on the machine, GP 14. Perform OF7 IOT PWB Diagnostics RAP. 5. Re-load the software, GP 4 Machine Software. 6. Install new components as necessary: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Tray 1 and 2 control PWB, PL 7.10 Item 2.

• Code: 03-359, 03-407
• Description: HCF Communications and Detection Error RAP 03-359 The HCF has failed to respond to tray 1 and 2 control PWB ping requests. 03-407 The system has failed to detect the HCF module at power on.
• Troubleshooting Guides: 1. Ensure the P/Js on the tray 1 and 2 control PWB, PL 7.10 Item 2 and the HCF PWB, PL 7.20 Item 2 are correctly and securely connected. 2. Go to Flag 1. Check the harness. Repair as necessary, GP 7. 3. Go to Flag 1. Check the power supply lines. Refer to: • 01G +24V Distribution RAP. • 05E +5V Distribution RAP. • 01B 0V Distribution RAP. 4. Go to Flag 2. Check for the presence of pulses on the two data lines, using the AC volts range of the meter. NOTE: Pulses should be measured approximately every 20 seconds. Between pulses, the voltage should be approximately 1.5VAC. 5. As necessary, install new components: • Tray 1 and 2 control PWB, PL 7.10 Item 2. • HCF control PWB, PL 7.20 Item 2. 6. Reload the software, GP 4, Machine Software.

• Code: 03-360, 03-408 … 03-410, 03-418
• Description: 03-360, 03-408 to 03-410, 03-418 IOT to Output Device Error RAP 03-360 The IOT to output device communications have failed. 03-408 The IOT has failed to detect the OCT at power on. 03-410 The system failed to detect the output device at power on. 03-418 The system has detected that the output device software is not compatible with the image processing software.
• Troubleshooting Guides: 1. As necessary, ensure that the connectors that follow are correctly and securely connected: • OCT Only. P/J495 on the OCT PWB, P/J151 on the Power and Control Module and P/J11 on the IOT PWB. • 1K LCSS Only. P/J3 on the 1K LCSS, P/J151 on the Power and Control Module and P/J11 on the IOT PWB. • 2K LCSS Only. P/J301 on the 2K LCSS PWB, P/J151 on the Power and Control Module and P/J11 on the IOT PWB. 2. Go to Flag 1 and Flag 2. Check the harnesses. Repair as necessary, GP 7. 3. Perform the OF7 IOT PWB Diagnostics RAP. 4. OCT Only. If the problem persists install a new OCT, PL 12.10 Item 2. 5. 1K LCSS Only. Perform the following: • Go to the 11C-120 1K LCSS Power Distribution RAP. Check the +5V and +24V supply from the power supply module to the 1K LCSS PWB. Ensure that the voltages are steady. • Ensure that there is a good ground continuity between the power supply module, PL 11.124 Item 2 and the 1K LCSS frame. • Install new components as necessary: – Power supply module, PL 11.124 Item 2. – 1K LCSS PWB, PL 11.124 Item 1. 6. 2K LCSS Only. Perform the following: • Remove fuse F1 from the 2K LCSS PWB. Check the fuse. If the fuse is good, reinstall the fuse. If fuse F1 is blown, install a new 2K LCSS PWB, PL 11.26 Item 1. • Go to the 11D-110 2K LCSS Power Distribution RAP. Check the +5V and +24V supply from the power supply module to the 2K LCSS PWB. Ensure that the voltages are steady. • Ensure that there is a good ground continuity between the power supply module, PL 11.26 Item 2 and the 2K LCSS frame. • Install new components as necessary: – Power supply module, PL 11.26 Item 2. – 2K LCSS PWB, PL 11.26 Item 1 7. HCSS Only. Perform the following: • Go to the 11C-130 HCSS Power Distribution RAP. Check the +5V and +24V supply from the power supply module to the HCSS PWB. Ensure that the voltages are steady. • Ensure that there is a good ground contact between the power supply module, PL 11.56 Item 2 and the HCSS frame. • Install new components as necessary: – Communications cable, PL 11.56 Item 6. – Power supply module, PL 11.56 Item 2. 8. HCSS BM Only. Perform the following: • Go to the 11C-170 HCSS BM Power Generation and Distribution RAP. Check the +5V and +24V supply from the power supply module to the HCSS PWB. Ensure that the voltages are steady. • Ensure that there is a good ground continuity between the power supply module, PL 11.92 Item 2 and the HCSS BM frame. • Install new components as necessary: – Communications cable, PL 11.92 Item 6. – Power supply module, PL 11.92 Item 2. 9. HVF and HVF BM Only. Perform the following: • Go to the 11A-171 HVF Power Distribution RAP. Check the +5V and +24V supply from the power supply module to the HVF PWB. Ensure that the voltages are steady. • Ensure that there is a good ground continuity between the power supply module, PL 11.157 Item 1 and the HVF frame. • Install new components as necessary: – Communications cable, PL 11.157. – Power supply module, PL 11.157 Item 1. 10. If the correct output device is not detected, go to Flag 3. Check that the voltages on the device ID lines are correct according to the table. Install new components as necessary: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • 1K LCSS PWB, PL 11.124 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. • HCSS PWB, PL 11.92 Item 5. • HVF PWB, PL 11.157 Item 2. • OCT, PL 12.10 Item 2.

• Code: 03-363
• Description: HCSS BM Communication Failure RAP 03-363 The loss of communications between the HCSS PWB and the BM PWB.
• Troubleshooting Guides: 1. Ensure P/J433 and P/J426 on the HCSS PWB, PL 11.92 Item 5 and P/J559 and P/J553 on the BM PWB, PL 11.86 Item 10 are correctly and securely seated. NOTE: P559 connects into the right hand side of J559. P433 connects into the left hand side of J433. 2. Go to Flag 1 and Flag 2. Check the harnesses, refer to GP 7. Repair as necessary. 3. Go to Flag 1. Check the voltages. If necessary, go to the 11C-170 HCSS BM Power Distribution RAP. 4. As necessary, install new components: • HCSS PWB, PL 11.92 Item 5. • BM PWB, PL 11.86 Item 10. 5. Reload the software, GP 4 Machine Software.

• Code: 03-365
• Description: IOT Bus Failure RAP 03-365 The communications driver has failed.
• Troubleshooting Guides: 1. Ensure the P/Js on the IOT PWB, PL 1.10 Item 2 are correctly seated. 2. Check that there is continuity between the upper and lower registration guide. Ensure that the screw that secures the upper and lower registration guides is tight. 3. Check that there is continuity between the halo guide and the registration guide. Raise and lower the short paper path assembly, PL 10.15, several times to ensure that the continuity is consistent. If the continuity is inconsistent, perform the following: • Examine the registration and halo guide bias contact for deformation or damage, PL 8.15 Item 23. • Ensure the transfer / detack harness is routed correctly at the rear of the short paper path, refer to. 4. This fault may be caused by a ground fault, perform 01A Ground Distribution RAP. 5. Reload the software, GP 4 Machine Software. 6. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2.

• Code: 03-366
• Description: IOT to Tray 5 Module Communication Failure RAP 03-300 The IOT PWB has detected a communications failure with the tray 5 module.
• Troubleshooting Guides: 1. Go to Flag 1 and check the wiring. Repair the wiring as necessary, GP 7. 2. As necessary, perform the following:. • Perform OF7 IOT Diagnostics RAP. • Install a new tray 5 control PWB, PL 7.68 Item 8. • Install a new IOT PWB, PL 1.10 Item 2.

• Code: 03-371, 03-372
• Description: Fuser and Xerographic CRUM Communication Error RAP 03-371: The fuser CRUM communications have failed. 03-372: The xerographics CRUM communications have failed.
• Troubleshooting Guides: Remove the fuser and xerographic modules to prevent damage to the CRUMs when checking for continuity. 1. Ensure the P/Js on the IOT PWB, PL 1.10 Item 2 and the main drive motor and PWB assembly, (32-55 ppm) PL 4.15 Item 6 or (65-87 ppm) PL 4.10 Item 6 are correctly and securely connected. 2. Perform OF7 IOT PWB Diagnostics RAP. 3. Switch off the machine, GP 14. Go to Flag 1. Disconnect P/J8 on the IOT PWB. Switch on the machine, GP 14. Make a copy. Check the fault history for new occurrences of 03- 371 and 03-372 faults. If new occurrences are not listed, install a new IOT PWB, PL 1.10 Item 2. 4. Go to Flag 1. Check the harness, GP 7 and measure the voltages. As necessary, refer to: • 01B 0V Distribution RAP. • 01E +5V Distribution RAP. NOTE: PJ141 and PJ144 are in-line connectors on the rear panel, (refer to Flag 2 and Flag 3). They are connected when the module is installed and are susceptible to damage. 5. 03-371 Only: Go to Flag 2. Check the harness. Repair as necessary. 6. 03-372 Only: Go to Flag 3. Check the harness. Repair as necessary. 7. Install new components as necessary: • 03-371 Only: Fuser connector assembly, (32-55 ppm) PL 4.15 Item 9 or (65-87 ppm) PL 4.10 Item 9. • 03-371 Only: Fuser Module, (32-55 ppm) PL 10.8 Item 1 or (65-87 ppm) PL 10.10 Item 1. • 03-372 Only: Xerographic module, (32-38 ppm) PL 9.22 Item 2 or (45-87 ppm) PL 9.20 Item 2. • Main drive motor PWB assembly, (32-55 ppm) PL 4.15 Item 6 or (65-87 ppm) PL 4.10 Item 6. • Main Drive Module, (32-55 ppm) PL 4.15 Item 1 or (65-87 ppm) PL 4.10 Item 1. 8. Reload the software, GP 4 Machine Software.

• Code: 03-374
• Description: Power Off Failure RAP 03-374 The image processing PWB has detected that the LVPS is still on, 30 seconds after a power off request.
• Troubleshooting Guides: Ensure the P/Js on the IOT PWB, PL 1.10 Item 2 and the image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3 are correctly and securely connected. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Remove the left hand cover, PL 8.10 Item 3. Go to Flag 1. Measure the voltages at the on/off switch terminals. The voltages are +3.3V and 0V. Y↓N→Go to: • GP 13 How to check a switch. • P/J5. • 01B, 0V Distribution RAP. • 01J Power On and LVPS Control Signals RAP. • If necessary, install a new on/off switch, PL 1.10 Item 8. NOTE: The LVPS is software controlled. When the voltage on PJ26 is low, the LVPS should be on. When the voltage on PJ26 pin 7 is high, the LVPS should be off. Go to Flag 3. Measure the voltage at P/J26 pin 7 on the IOT PWB. Operate the on / off switch. Select power down then confirm from the UI. The voltage changes from low to high within 30 seconds. Y↓N→Install new components as required: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Image processing PWB, (32-55) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. Check the state of the LVPS by observing the power indication LEDs on the IOT PWB, (refer to the OF7 IOT PWB Diagnostics RAP). The LVPS has switched off. Y↓N→Install a LVPS and base module, PL 1.10 Item 3. Go to Flag 2. Measure the voltage at P/J1 pin 15 on the IOT PWB. Operate the on / off switch. A single low pulse is detected. Y↓N→Go to Flag 2. Check the wiring. Repair as necessary, GP 7. Install new components as necessary: • Image processing PWB, (32-55) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Go to Flag 2. Set the meter to measure frequency. Check the pulses at P/J1 pin 13, on the IOT PWB. These are approximately 1Hz pulses. The pulses have stopped. Y↓N→Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the following: • Check that all associated wiring is in good condition, GP 7. • Reload the software, GP 4, Machine Software. • Image processing PWB, (32-55) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3.

• Code: 03-395, 03-396, 03-852, 03-853
• Description: IOT PWB Fault RAP 03-395 The IOT has cycled without printing. 03-396 The photoreceptor is detected not turning while the laser is on. 03-852 IOT has detected that it is out of timers. 03-853 IOT has detected that it is nearly out of timers. Also use this RAP for fault code 06-350 ROS Laser Not Under Control
• Troubleshooting Guides: 1. Ensure all the P/Js on the IOT PWB, PL 1.10 Item 2 are correctly and securely connected. 2. 03-395 Only: This fault can be caused by a poor ground on the duplex tray or a paper path problem. Check the active fault list for an 08-XXX or 09-XXX. Go to the indicated RAP. 3. 03-395 Only: This fault can also be caused by a paper guide in a paper tray being set to the wrong paper size. Check the paper guide settings in the paper trays. 4. Perform the OF7 IOT PWB Diagnostics RAP. 5. Reload the software set, GP 4, Machine Software. NOTE: The supply harness is a flying lead that is a part of the LVPS and is not spared separately. 6. Go to Flag 1. Check the voltages. As necessary, refer to: • 01G +24V Distribution RAP. • 01F +12V Distribution RAP. • 01E +5V Distribution RAP. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. 7. As necessary, install new components: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • LVPS and base module, PL 1.10 Item 3. 8. 03-396 Only: If necessary, go to the 04A Main Drive Motor and Photoreceptor Motor RAP. Perform the photoreceptor motor checkout.

• Code: 03-397
• Description: Main Motor Not Controlled RAP 03-397 The IOT software has detected that the main motor is not being controlled. The software that monitors the main motor and the photoreceptor motor was not reset within the expected time.
• Troubleshooting Guides: Ensure that the connectors that follow are securely connected: • IOT PWB, PL 1.10 Item 2. • LVPS and base module, PL 1.10 Item 3. • Main drive motor and PWB, (32-55 ppm) PL 4.15 Item 6 or (65-87 ppm) PL 4.10 Item 6. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Go to Flag 1 and Flag 2. Check the wiring, GP 7. The wiring is good. Y↓N→Repair the wiring, GP 7. Go to Flag 1. Check the voltages at P/J16, pins 1 and 2 on the LVPS. The voltages are correct. Y↓N→As necessary, refer to: • 01B 0V Distribution RAP. • 01G +24V Distribution RAP. Go to Flag 2. Measure the voltage at P/J3 pin 3, on the IOT PWB. Enter dC330 code 04-010, Main Motor On. Stack the photoreceptor motor code, 09-010. The voltage changes from high to low and the main motor runs. Y↓N→Perform the OF7 IOT PWB Diagnostics RAP. If necessary, install new components: • IOT PWB, PL 1.10 Item 2. • Main drive motor and PWB, (32-55 ppm) PL 4.15 Item 6 or (65-87 ppm) PL 4.10 Item 6. Reload the software, GP 4, Machine Software. If necessary, install new components: • Perform the OF7 IOT Diagnostics RAP before installing a new IOT PWB, PL 1.10 Item 2. • Main drive motor and PWB, (32-55 ppm) PL 4.15 Item 6 or (65-87 ppm) PL 4.10 Item 6.

• Code: 03-401, 03-403
• Description: Fax Not Detected RAP 03-401 The embedded Fax PWB has not been detected or confirmed. 03-403 Extended Fax PWB has not been confirmed or detected.
• Troubleshooting Guides: Perform the following: • Check that the embedded FAX PWB has been installed, PL 20.10 Item 4. • Check that the Compact Flash is inserted correctly. • Go to 20G Embedded Fax Checkout. • Install a new embedded Fax PWB, PL 20.10 Item 4. Repeat the above checks for the extended Fax PWB, and if necessary, install a new extended Fax PWB, PL 20.10 Item 2.

• Code: 03-412
• Description: Foreign Device PWB Fault RAP 03-412 A foreign interface device was not detected at power on.
• Troubleshooting Guides: Use a foreign interface test tool (NASG/XCL only), PL 26.10 Item 22 to check the operation of the foreign interface device. If a foreign interface test tool is not available, perform the procedure that follows: Check the +3.3V LED on the foreign interface PWB. The LED is lit. Y↓N→Go to: • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Go to Flag 1. Check the harness. The harness is good. Y↓N→Perform the following as necessary: • Repair the harness. Refer to GP 7. • Install a new foreign interface harness, (32-55 ppm) PL 3.15 Item 5 or (65-87 ppm) PL 3.11 Item 4. NOTE: Do not attempt to repair the harness from PJ124 to the foreign device. While the foreign device is connected, go to Flag 2. Check the voltage at PJ124 pin 2. 0V is measured. Y↓N→Disconnect the foreign device. Install a temporary shorting link between pins 2 and 3 on P/J124. Check the voltage at PJ124 pin 2. 0V is measured. Y↓N→Install a new foreign interface PWB, (32-55 ppm) PL 3.15 Item 4 or (65-87 ppm) PL 3.11 Item 3. The foreign device is faulty. Disconnect the foreign device. Install a temporary shorting link between pins 1 and 3 on P/ J124. Check the display. Ensure the machine is now enabled to scan or print. The machine is enabled. Y↓N→Install new components as necessary: • Install a new foreign interface PWB, (32-55 ppm) PL 3.15 Item 4 or (65-87 ppm) PL 3.11 Item 3. • Image processing PWB, (32-55 ppm) PL 3.20 Item 3 or (65-87 ppm) PL 3.10 Item 3. The enable circuits are working correctly. Currently, signals used for billing, e.g. machine function, premium tray, etc. cannot be adequately measured with a standard meter. For a full description of the foreign interface connections at PJ124, refer to Foreign Interface Signal Descriptions. Foreign Interface Signal Descriptions NOTE: If a foreign interface vend adaptor, (32-55 ppm) PL 3.15 Item 8 or (65-87 ppm) PL 3.11 Item 8 is installed, the pin configuration at the output of the vend adaptor will differ from those described in Table 1 and shown. Refer to your technical specialist. Use Table 1 for a full description of the foreign interface connections at J124
  Table 1 Foreign Interface Signal Descriptions Pin Signal Notes
  1 Machine Enable Low when the foreign interface device is in credit. 2 Device Detected Low when the foreign interface device is detected. 3 0V OV to the device to supply pins 1 and 2. 4 Machine Function 0 Depends on the current machine function, refer to Table 2. 5 Machine Function 1 Depends on the current machine function, refer to Table 2. 6 Premium Tray Pulsed signal when fed paper is longer than 380mm or shorter than 200mm. Refer to Training & Info CD2. 7 Premium Selected Pulsed signal when Reduction/Enlarge or Multiple Image selected. This is set using the Tools menu. Refer to Training & Info CD2. 8 Copy Count Pulsed signal for each fed sheet. Not generated during job recovery. 9 Not used – 10 Copy Exit Pulsed signal for 100 – 140mS when sheet exits the fuser 11 0V Supply from the machine to the foreign interface device. 12 Not Ready Low when machine is not ready, e.g. warming up or fault. 13 Not used – 14 Not used – 15 Not used –
  Table 2 Machine function coding
  Job Machine Function 0 Machine Function 1 Notes
  Copy 1 1 Copy jobs Print 0 1 Print jobs and FAX printing (FAX in) FAX 1 0 Not enabled Scan 0 0 Not enabled

• Code: 03-415
• Description: Tray 5 Module Not Detected / Confirmed RAP 03-415 The IOT PWB has not detected the tray 5 module at startup, or has failed to detect the tray 5 module during printing.
• Troubleshooting Guides: Switch off the machine, GP 14. Go to Flag 1. Check that there is continuity between P/J12, pins 3 and 4. There is continuity. Y↓N→Perform the following: • Check the wiring between P/J12 and P/J501. Repair the wiring as necessary, GP 7. • Check the wiring between P/J501and P/J512 on the Tray 5 control PWB. Repair the wiring as necessary, GP 7. • Check the condition of P/J501, paying attention to the condition of the pins. Repair the wiring as necessary, GP 7. • Check the loop between pins 19 and 20 on P/J501. Repair the wiring as necessary, GP 7. Switch on the machine, GP 14. With P/J501 disconnected, check for +3.3V at P/J12, pin 3. Check for 0V at P/J12, pin 4. As necessary, perform the following: • Go to 01D +3.3V Distribution RAP. • Go to 01B 0V Distribution RAP. • Perform OF7 IOT PWB Diagnostics RAP before installing a new IOT PWB, PL 1.10 Item 2.

• Code: 05-300
• Description: DADH Open RAP 05-300 The DADH closed switch detects that the DADH is open during run.
• Troubleshooting Guides: NOTE: (32-55 ppm) To get access to the bulkhead connector, remove the user interface assembly, PL 2.15 Item 1. To get access to the DADH closed switch, remove the top cover, PL 14.20 Item 3, from the scanner module. To get access to the scanner PWB, remove the document glass, PL 14.20 Item 5 and the scanner PWB cover, PL 14.25 Item 1. NOTE: (65-87 ppm) To get access to the bulkhead connector, remove the user interface assembly, PL 2.10 Item 1. To get access to the DADH closed switch, remove the top cover, PL 14.10 Item 3, from the scanner module. To get access to the scanner PWB, remove the document glass, PL 14.10 Item 5 and the scanner PWB cover PL 14.16 Item 9. Enter dC330 code 05-300 to check the DADH closed switch, S05-300. Open and close the DADH. The display changes. Y↓N→Go to Flag 1. Check S05-300. References: • GP 13 How to Check a Switch. • P/J453 and the bulkhead connector. • 01D +3.3V Distribution RAP. • The 3.3V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH closed switch (32-55 ppm), PL 14.25 Item 6. • DADH closed switch (65-87 ppm), PL 14.16 Item 5. • Scanner PWB (32-55 ppm), PL 14.25 Item 4. • Scanner PWB (65-87 ppm), PL 14.16 Item 8. Perform the steps that follow. Install new components as necessary: • Check that S05-300 is installed correctly. • Check the DADH frame for distortion, go to ADJ 5.2. If the DADH frame is distorted, install a new DADH, PL 5.10 Item 9.

• Code: 05-305
• Description: DADH Top Cover Open RAP 05-305 The DADH top cover interlock switch detects that the top cover is open.
• Troubleshooting Guides: Enter dC330 code 05-305 to check the DADH top cover interlock switch, S05-305. Activate S05-305. The display changes. Y↓N→Go to Flag 1. Check S05-305. References: • GP 13 How to Check a Switch. • P/J187, DADH PWB. • 01G +24V Distribution RAP. • The 24V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH top cover interlock switch, PL 5.15 Item 11. • DADH PWB, PL 5.10 Item 5. Check that S05-305 is installed correctly. Install new components as necessary.

• Code: 05-310
• Description: Document too Short RAP 05-310 The DADH detects a document that is shorter than 110mm.
• Troubleshooting Guides: If the documents are longer than 110mm, go to the procedures that follow: • 05-330, 05-331 DADH Feed Sensor Failure RAP. • 05-335 DADH Takeaway Sensor Failure RAP. • 05-350, 05-352 DADH CVT Sensor Failure RAP. • 05-340 DADH Registration Sensor Failure RAP.

• Code: 05-330, 05-331
• Description: DADH Feed Sensor Failure Entry RAP 05-330 The DADH feed sensor does not detect the lead edge of the document within the correct time after the feed motor runs. 05-331 The DADH feed sensor does not detect the trail edge of the document within the correct time.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine Features. Perform one of the steps that follow: • If the speed of the machine is 32-38 ppm, go to the 05-330A, 05-331A DADH Feed Sensor Failure RAP (32-38 ppm). • If the speed of the machine is 45-87 ppm, go to the 05-330B, 05-331B DADH Feed Sensor Failure RAP (45-87 ppm).

• Code: 05-330A, 05-331A
• Description: DADH Feed Sensor Failure RAP (32-38 ppm)
• Troubleshooting Guides: • Make sure that the correct RAP is used. To identify the correct RAP to use, go to the 05- 330, 05-331 DADH Feed Sensor Failure Entry RAP. • Remove all documents from the DADH. • Make sure that the customer is not using damaged documents. If the DADH damages the documents, go to the 05F Damaged Documents RAP. •. Check that the feed roll assembly is installed correctly, . •. Make sure that the feed rolls are clean and rotate freely, refer to ADJ 5.4. If necessary, install a new feed roll assembly, PL 5.15 Item 1 or feed roll assembly cover, PL 5.15 Item 21. •. Check the operation of the feed yoke. Make sure that the feed yoke shaft is under the clip. Make sure that the feed yoke spring is connected to the feed assembly and to the feed yoke. • While the DADH feed solenoid is not energized, make sure that the feed gates are locked in the down position. Manually activate the DADH feed solenoid then make sure that the feed gates move freely. Manually de-activate the DADH feed solenoid, PL 5.15 Item 5. NOTE: The feed solenoid remains activated (after being energized) until the last document has been fed. Then a reverse pulse de-actuates the armature to lift the nudger roll. • Check the location of the feed solenoid spring. Make sure the spring is correctly located on the solenoid armature. • Clean the DADH feed sensor and the area around the sensor, PL 5.15 Item 2.
  Open the DADH top cover. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-330 to check the DADH feed sensor, Q05-330. Activate Q05-330. The display changes. Y↓N→Go to Flag 1. Check Q05-330. References: • GP 11 How to Check a Sensor. • P/J184 DADH PWB. • 01D +3.3V Distribution RAP. • The 3.3V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH feed sensor, PL 5.15 Item 2. • DADH PWB, PL 5.10 Item 5. Enter dC330 code 05-020 to run the DADH feed motor, MOT05-020. MOT05-020 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. While MOT 05-020 runs, stack the code 05-025 to energize the DADH feed clutch, CL05-025. NOTE: The feed clutch disengages after 30 seconds. The feed motor stops after 3 minutes. CL05-025 energizes, the nudger rolls and the feed rolls rotate. Y↓N→Perform the steps that follow: • Go to the 05E DADH Feed Clutch Failure RAP and check CL05-025. • ADJ 5.1, DADH Drive Belt Adjustment. Enter dC330 code 05-010 to energize the DADH feed solenoid, SOL05-010. The feed roll assembly lowers, then raises after 10 seconds. Y↓N→Go to Flag 2. Check SOL05-010. References: • GP 12 How to Check a Solenoid or Clutch. • P/J183, DADH PWB and P/J201. • 01G +24V Distribution RAP. • The 24V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH feed solenoid, PL 5.15 Item 5. • DADH feed assembly, PL 5.15 Item 18. • DADH PWB, PL 5.10 Item 5. Perform the steps that follow: • Check that the DADH feed sensor, Q05-330 is installed correctly. If necessary, install a new feed roll assembly, PL 5.15 Item 1. • Ensure the feed motor drive belt and CVT motor drive belt are tensioned correctly, ADJ 5.1. • When large documents are fed (A3 or 11×17 inch), check the following: – The CVT motor rotates freely, refer to 05D DADH Motor Failure RAP – The CVT drive belt, refer to ADJ 5.1 DADH Drive Belt Adjustment. – That the CVT roll is clean and rotates freely, refer to ADJ 5.4. NOTE: If necessary install a new CVT motor, PL 5.25 Item 9. • Go to the 05E DADH Feed Clutch Failure RAP and check CL05-025. • Make sure that the size of the documents are sensed correctly. Refer to the 05C Document Size Sensor Failure RAP.

• Code: 05-330B, 05-331B
• Description: DADH Feed Sensor Failure RAP (45-87 ppm)
• Troubleshooting Guides: Open the DADH top cover. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-330 to check the DADH feed sensor, Q05-330. Activate Q05-330. The display changes. Y↓N→Go to Flag 1. Check Q05-330. References: • GP 11 How to Check a Sensor. • P/J184 DADH PWB. • 01E +5V Distribution RAP. • The 5V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH feed sensor, PL 5.15 Item 2. • DADH PWB, PL 5.10 Item 5. Enter dC330 code 05-020 to run the DADH feed motor, MOT05-020. MOT05-020 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. While MOT 05-020 runs, stack the code 05-025 to energize the DADH feed clutch, CL05-025. NOTE: The feed clutch disengages after 30 seconds. The feed motor stops after 3 minutes. CL05-025 energizes, the nudger rolls and the feed rolls rotate. Y↓N→Perform the steps that follow: • Go to the 05E DADH Feed Clutch Failure RAP and check CL05-025. • ADJ 5.1, DADH Drive Belt Adjustment. Enter dC330 code 05-010 to energize the DADH feed solenoid, SOL05-010. The feed roll assembly lowers, then raises after 10 seconds. Y↓N→Go to Flag 2. Check SOL05-010. References: • GP 12 How to Check a Solenoid or Clutch. • P/J183, DADH PWB and P/J201. • 01G +24V Distribution RAP. • The 24V return in the 01B 0V Distribution RAP. Install new components as necessary: • DADH feed solenoid, PL 5.15 Item 5. • DADH feed assembly, PL 5.15 Item 18. • DADH PWB, PL 5.10 Item 5. Perform the steps that follow: • Check that the DADH feed sensor, Q05-330 is installed correctly. If necessary, install a new feed roll assembly, PL 5.15 Item 1. • Ensure the feed motor drive belt and CVT motor drive belt are tensioned correctly, ADJ 5.1. • When large documents are fed (A3 or 11×17 inch), check the items that follow: – Check that the CVT motor rotates freely, refer to 05D DADH Motor Failure RAP – Check the CVT drive belt, refer to ADJ 5.1 DADH Drive Belt Adjustment. – Check that the CVT roll is clean and rotates freely, refer to ADJ 5.4. NOTE: If necessary install a new CVT motor, PL 5.25 Item 9. • Go to the 05E DADH Feed Clutch Failure RAP and check CL05-025. • Make sure that the size of the documents are sensed correctly. Refer to the 05C Document Size Sensor Failure RAP.

• Code: 05-335
• Description: DADH Takeaway Sensor Failure RAP 05-335 The DADH takeaway sensor does not detect the lead edge of the document within the correct time.
• Troubleshooting Guides: NOTE: To get access to the DADH takeaway sensor, remove the DADH top cover, PL 5.20 Item 15. Open the DADH top cover. Enter dC330 code 05-335 to check the DADH takeaway sensor, Q05-335. Activate Q05-335. The display changes. Y↓N→Go to Flag 1. Check Q05-335. References: • GP 11 How to Check a Sensor. • P/J186, DADH PWB and P/J191. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Refer to the 3.3V return. Install new components as necessary: • DADH takeaway sensor, PL 5.20 Item 11. • DADH PWB, PL 5.10 Item 5. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-020 to run the DADH feed motor, MOT05-020. MOT05-020 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. The takeaway roll rotates. Y↓N→Perform the steps follow: • Check the feed motor drive belt, PL 5.35 Item 5. • ADJ 5.1, Feed Motor Drive Belt Adjustment. • Check the takeaway roll and pulley, PL 5.35 Item 6 and PL 5.35 Item 15, refer to GP 7. Perform the steps that follow: • Check that the DADH feed sensor, Q05-335 is installed correctly. • Go to the 05E DADH Feed Clutch Failure RAP and check the DADH feed clutch. • Make sure that the takeaway roll is clean and rotates freely, refer to ADJ 5.4. • Make sure that the takeaway roll idlers are clean and rotate freely, refer to ADJ 5.4. • Check the takeaway roll static eliminator and ground harness, PL 5.35 Item 7. • Make sure that the DADH ground harness is connected correctly, PL 5.10 Item 11. • ADJ 5.1 Feed Motor Drive Belt Adjustment. NOTE: Perform the DADH Width Guide Adjustment, ADJ 5.3 if the items that follow are installed: • A new DADH input tray assembly. • A DADH input tray component. Install new components as necessary: • DADH takeaway roll, PL 5.35 Item 6. • DADH input tray assembly, PL 5.35 Item 1. • DADH top access cover assembly, PL 5.20 Item 17. • DADH feed assembly, PL 5.15 Item 18. If the fault continues, make sure that documents correctly continue past the previous sensor in the document path. Refer to the 05-330, 05-331 DADH Feed Sensor Failure Entry RAP.

• Code: 05-340
• Description: DADH Registration Sensor Failure RAP 05-340 The DADH registration sensor does not detect the lead edge of the document within the correct time.
• Troubleshooting Guides: NOTE: To access the DADH registration sensor, remove the DADH top cover, PL 5.20 Item 15. Open the top access cover assembly. Enter dC330 code 05-340 to check the DADH registration sensor, Q05-340. Activate Q05-340. The display changes. Y↓N→Go to Flag 1. Check Q05-340. References: • GP 11 How to Check a Sensor. • P/J186, DADH PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V return. Install new components as necessary: • DADH registration sensor, PL 5.25 Item 1. • DADH PWB, PL 5.10 Item 5. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-030 to check the DADH CVT motor, MOT05-030. MOT05-030 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. The CVT roll rotates. Y↓N→Perform the steps that follow: • Check the CVT motor drive belt, PL 5.25 Item 11. • Check the CVT motor tension spring. Make sure that the CVT motor drive belt tension is correct, ADJ 5.1. • Check the CVT roll pulley, refer to GP 7. If necessary, install a new DADH CVT roll, PL 5.25 Item 5. The fault only occurs in duplex mode. Y↓N→Go to Final Actions. This fault can be caused by the DADH feed motor running too slowly in reverse. Refer to the 05D DADH Motor Failure RAP. If the fault continues, go to Final Actions. Final Actions Perform the steps that follow: • Check that Q05-340 is installed correctly. • Make sure that the CVT idler rolls are clean and rotate freely, refer to ADJ 5.4. • Make sure that the CVT roll is clean, refer to ADJ 5.4. • Make sure the feed motor drive belt and the CVT motor drive belt are tensioned correctly, ADJ 5.1. Install new components as necessary: • DADH CVT roll, PL 5.25 Item 5. • DADH top access cover assembly, PL 5.20 Item 17. If the fault continues, make sure that documents correctly exit the previous sensor in the document path. Refer to the 05-350, 05-352 DADH CVT Sensor Failure RAP.

• Code: 05-345, 05-346
• Description: DADH Exit Sensor Failure RAP 05-345 The DADH exit sensor does not detect the lead edge of the document within the correct time in the forward mode. 05-346 The DADH exit sensor does not detect the trail edge of the document within the correct time in the forward mode.
• Troubleshooting Guides: NOTE: On 32-38 ppm machines, the DADH exit sensor is actuated by a flag. On 45-87 ppm machines, the DADH exit sensor is a reflective type sensor. Enter dC330 code 05-345 to check the DADH exit sensor, Q05-345. Raise the DADH. Activate Q05-345. The display changes. Y↓N→Go to Flag 1. Check Q05-345. References: • GP 11 How to Check a Sensor. • P/J189, DADH PWB. • (32-38 ppm) 01D +3.3 Distribution RAP. • (32-38 ppm) 01B 0V Distribution RAP, refer to the 3.3V return. • (45-87 ppm) 01E +5V Distribution RAP. • (32-38 ppm) 01B 0V Distribution RAP, refer to the 5V return. Install new components as necessary: • DADH exit sensor, PL 5.30 Item 2. • DADH PWB, PL 5.10 Item 5. Close the DADH. Open the DADH top cover. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-030 to run the DADH CVT motor, MOT05-030. MOT05-030 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. The CVT roll rotates. Y↓N→Perform the steps that follow: • Check the CVT motor drive belt, PL 5.25 Item 11. • Check the CVT motor tension spring. Check the CVT motor drive belt tension, ADJ 5.1. • Check the CVT roll pulley, refer to GP 7. If necessary, install a new DADH CVT roll, PL 5.25 Item 5. NOTE: The exit roll idlers remain lowered for 30 seconds. Enter dC330 code 05-050 to energize the DADH duplex solenoid, SOL05-050, to lower the exit roll idlers. The exit roll idlers lower. Y↓N→Perform the steps that follow: • Go to Flag 2. Check SOL050-050. References: – GP 12 How to Check a Solenoid or Clutch. – P/J181, DADH PWB and P/J205. – 01D +3.3V Distribution RAP. – 01B 0V Distribution RAP, refer to the 3.3V return. • Check the baffle assembly link arm, PL 5.30 Item 13. Make sure that the link arm is connected correctly to the DADH duplex solenoid, . Install new components as necessary: • DADH duplex solenoid, PL 5.30 Item 4. • DADH PWB, PL 5.10 Item 5. • Baffle assembly, PL 5.30 Item 5. Enter dC330 code 05-020 to run the DADH feed motor, MOT05-020. MOT05-020 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. The exit roll rotates. Y↓N→Perform the steps that follow: • Check the feed motor drive belt, PL 5.35 Item 5. • Check the feed motor tension spring. Check the feed motor drive belt tension, ADJ 5.1. • Check the exit roll and pulley, PL 5.35 Item 6 and PL 5.35 Item 15, refer to GP 7. NOTE: If a new DADH input tray assembly is installed, perform the DADH Width Guide Adjustment, ADJ 5.3. If necessary, install a new DADH input tray assembly, PL 5.35 Item 1. The fault only occurs in duplex mode. Y↓N→Go to Final Actions. NOTE: During normal operation, the exit roll idlers remain raised (closed) in simplex mode. In duplex mode, the exit roll idlers remain raised unless the document is longer than 280mm (11 inches). The exit roll idlers raise and lower while feeding longer documents in duplex mode. Exit the diagnostics mode. Close the DADH top cover. Make two copies in duplex mode. Check that the second document is held in the feed rolls until the first document is fed into the output tray. The feed rolls held the second document. Y↓N→Go to the 05E DADH Feed Clutch Failure RAP. Go to Final Actions. Final Actions Perform the steps that follow: • For 05-345 and 05-346 faults: – Check that the pre-scan idlers are clean and rotate freely, refer to ADJ 5.4. – Check that the post-scan idlers are clean and rotate freely, refer to ADJ 5.4. – Check the CVT ramp assembly for damage and rough edges, (32-55 ppm) PL 14.20 Item 13 or (65-87 ppm) PL 14.10 Item 13. – Check the duplex gate for damage and rough edges, PL 5.25 Item 12. – Check that Q05-345 is installed correctly. – Make sure that the DADH ground harness is connected correctly, PL 5.10 Item 11. – Make sure the feed motor drive belt and CVT motor drive belt are tensioned correctly, ADJ 5.1. Install new components as necessary: – Top access cover assembly, PL 5.20 Item 17. – Baffle assembly, PL 5.30 Item 5. • For 05-346 faults: – Make sure that the exit rolls are clean and rotate freely, refer to ADJ 5.4. – Make sure that the exit roll idlers are clean and rotate freely, refer to ADJ 5.4. – Make sure the tension springs on the exit roll shaft are in the correct position, – Check the exit roll static eliminator and ground harness, PL 5.35 Item 7. – Check the restack arm for damage or rough edges, PL 5.35 Item 3. NOTE: Perform the DADH Width Guide Adjustment, ADJ 5.3 if the following items are installed: – A new DADH input tray assembly. – A DADH input tray component. Install new components as necessary: – DADH exit roll, PL 5.35 Item 6. – DADH input tray assembly, PL 5.35 Item 1. If the fault continues, make sure that documents correctly exit the previous sensor in the document path. Refer to the 05-340 DADH Registration Sensor Failure RAP.

• Code: 05-350, 05-352
• Description: DADH CVT Sensor Failure RAP 05-350 The DADH CVT sensor does not detect the lead edge of the document within the correct time in the forward mode. 05-352 The DADH CVT sensor does not detect the lead edge of the document within the correct time in the reverse mode.
• Troubleshooting Guides: NOTE: To get access to the DADH CVT sensor, remove the DADH top cover, PL 5.20 Item 15. Enter dC330 code 05-350 to check the DADH CVT sensor, Q05-350. Activate Q05- 350. The display changes. Y↓N→Go to Flag 1. Check Q05-350. References: • GP 11 How to Check a Sensor. • P/J186 and P/J191, DADH PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V return. Install new components as necessary: • DADH CVT sensor, PL 5.20 Item 12. • DADH PWB, PL 5.10 Item 5. Remove the DADH rear cover, PL 5.10 Item 1. Hold the top cover interlock switch closed. Enter dC330 code 05-030 to check the DADH CVT motor, MOT05-030. MOT05-030 runs. Y↓N→Go to the 05D DADH Motor Failure RAP. The CVT roll rotates. Y↓N→Perform the steps that follow : • Check the CVT motor drive belt, PL 5.25 Item 11. • Check the CVT motor tension spring. Make sure that the CVT motor drive belt tension is correct, ADJ 5.1. • Check the CVT roll pulley, refer to GP 7. If necessary, install a new DADH CVT roll, PL 5.25 Item 5. The fault only occurs in duplex mode (fault code 05-352). Y↓N→Go to Final Actions. NOTE: The exit roll idlers remain lowered for 30 seconds. Enter dC330 code 05-050 to check the DADH duplex solenoid, SOL05-050, to lower the exit roll idlers. The exit roll idlers lower. Y↓N→Go to Flag 2. Check SOL050-050. References: • GP 12 How to Check a Solenoid or Clutch. • P/J181, DADH PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V return. Install new components as necessary: • DADH duplex solenoid, PL 5.30 Item 4. • DADH PWB, PL 5.10 Item 5. • Baffle assembly, PL 5.30 Item 5. NOTE: During normal operation, the exit roll idlers remain raised (closed) in simplex mode. In duplex mode, the exit roll idlers remain raised unless the document is longer than 280mm (11 inches). The exit roll idlers raise and lower while feeding longer documents in duplex mode. Exit the diagnostics mode. Close the DADH top cover. Make two copies in duplex mode. Check that the second document is held in the feed rolls until the first document is fed into the output tray. The feed rolls held the second document. Y↓N→Go to the 05E DADH Feed Clutch Failure RAP. The fault is caused if the DADH feed motor runs too slowly in reverse, refer to the 05D DADH Motor Failure RAP. If the fault continues, go to Final Actions. Final Actions Perform the steps that follow . Install new components as necessary: • Check that the CVT roll is clean and rotates freely, refer to ADJ 5.4. • Check that the CVT sensor, Q05-350 is installed correctly, PL 5.20 Item 12. • Check the takeaway roll static eliminator and ground harness, PL 5.35 Item 7. • Make sure that the DADH ground harness is connected correctly, PL 5.10 Item 11. • Make sure the feed motor drive belt tension is correct, ADJ 5.1. • DADH feed assembly, PL 5.15 Item 18. If the fault continues, make sure that documents correctly exit the previous sensor in the document path. Refer to the 05-335 DADH Takeaway Sensor Failure RAP.

• Code: 06-020
• Description: ROS Motor Failure RAP 06-020. This fault code has two failure modes. 1. The ROS motor ready signal was not received by the IOT PWB within the set time of the ROS being powered on. 2. The IOT PWB recognizes a change of state of the ROS motor ready signal during operation.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The 06-020 fault still exists. Y↓N→Perform SCP 6 Final Actions. Enter the dC330 output code 06-020 and listen for the ROS motor. The ROS motor gives a distinctive ascending frequency sound, of a short duration (5 to 6 seconds) during transition from standby to run. Y↓N→The xerographic module is fully home and the front door is fully closed or the front door interlock is cheated. Y↓N→Correct the condition. If necessary go to the 01-300 Front Door Open RAP. Go to Flag 1. Check the following voltages at P/J18 on the LVPS: • +24V between pins 1 and 2. • +3.3V between pins 3 and 4. The voltages are good. Y↓N→Go to the relevant RAP: • 01B 0V Distribution RAP, refer to the 3.3V return and 24V return. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. Enter the dC330 output code 06-020 to run the ROS motor. Go to Flag 2. 0V is available at P/J2 pin 1 on the IOT PWB. Y↓N→Disconnect P/J2. Go to Flag 3. 0V is available at P/J2 pin 6 on the IOT PWB. Y↓N→Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. NOTE: The ROS must be removed from the machine, to disconnect P/ J120 and P/J121. The ROS PWB where P/J120 and P/J121 are connected may not be marked with the correct PJ numbers. P/J120 can be identified as a four way power harness. P/J121 can be identified as a seven way signal harness. Go to Flag 1, Flag 2 and Flag 3. Disconnect P/J120 and P/J121 and check the wiring. The wiring is good. Y↓N→Repair the wiring. Install a new ROS, PL 6.10 Item 4. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Go to Flag 2. 0V is available at P/J2 pin 1. Y↓N→NOTE: The ROS must be removed from the machine, to disconnect P/J120 and P/J121. The ROS PWB where P/J120 and P/J121 are connected may not be marked with the correct PJ numbers. P/J120 can be identified as a four way power harness. P/J121 can be identified as a seven way signal harness. Check the continuity of the seven way signal harness between P/J2 and P/J121. The harness is good. Y↓N→Install a new ROS power distribution/communication harness, PL 6.10 Item 5. Install a new ROS, PL 6.10 Item 4. If the fault condition persists, perform the following: • Check the condition of the associated wiring and connectors. Repair the wiring or install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Install a new ROS, PL 6.10 Item 4.

• Code: 06-340
• Description: ROS Laser Failure RAP 06-340. The IOT PWB has not detected the ROS laser reaching the operating speed.
• Troubleshooting Guides: Go to Flag 3, connect a service meter to P/J 2 pin 7 and make a set of 5 copies. 0V is measured at P/J2 pin 7 on the IOT PWB during run. Y↓N→The xerographic module is fully home and the front door is fully closed or the front door interlock is cheated. Y↓N→Correct the condition. Go to Flag 1. Disconnect P/J18 from the LVPS. Check the following voltages on the LVPS: • +24V between pins 1 and 2. • +3.3V between pins 3 and 4. The voltages are good. Y↓N→Go to the relevant RAP: • 01B 0V Distribution RAP, refer to the 3.3V return and 24V return. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. Enter the dC330 output code 06-020. Go to Flag 2. The ROS motor gives a distinctive ascending frequency sound, of a short duration (5 to 6 seconds) during transition from standby to run. Y↓N→Go to the 06-020 ROS Motor Failure RAP. NOTE: The ROS must be removed from the machine, to disconnect P/J122 and P/J121. The ROS PWB where P/J122 and P/J121 are connected may not be marked with the correct PJ numbers. P/J122 can be identified as a four way power harness. P/J121 can be identified as a seven way signal harness. Check the wiring at Flag 1, Flag 2 and Flag 3. The wiring is good. Y↓N→Repair the wiring or install new harness PL 6.10 Item 5. Install a new ROS, PL 6.10 Item 4. Go to Flag 4. Check that P/J109 (32-55 ppm) or P/J228 (65-87 ppm) on the image processing PWB is securely connected. If the fault is still present, remove the ROS. Go to Flag 4 and ensure that PJ122 on the ROS is securely connected. If the fault is still present, go to Flag 4 and check the continuity of the ROS data cable ( P/J228 or P/J109 to PJ122). The ROS data cable is good Y↓N→Install a new ROS power distribution/communications harness, PL 6.10 Item 5. Install new parts in the following order: • ROS, PL 6.10 Item 4. • Image processing PWB (32-55 ppm), PL 3.20 Item 3. • Image processing PWB (65-87 ppm), PL 3.10 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2.

• Code: 06-350
• Description: ROS Laser Not Under Control RAP 06-350. The IOT monitor has not received a reset command from the IOT ROS controller for more than 5 seconds during print.
• Troubleshooting Guides: Perform the 03-395, 396, 852, 853 IOT PWB Faults RAP.

• Code: 07-301
• Description: Tray 1 Open During Run RAP 07-301 Tray 1 was opened during run when the paper is fed from tray 1
• Troubleshooting Guides: Enter dC330 code 07-301 tray 1 home switch, S07-301. Press Start. Open and fully close the tray. The display changes. Y↓N→Go to Flag 1. Check S07-301. Refer to: • GP 13 How to Check a Switch. • Tray 1 home (H) +5V. Check at the switch terminal on the PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 control PWB, PL 7.10 Item 2. Perform the following: • Check the paper size leaf spring are mounted correctly, PL 7.10 Item 3. • Check the actuator cam on the paper tray. • If the problem continues, install new Tray 1 and 2 control PWB, PL 7.10 Item 2.

• Code: 07-302
• Description: Tray 2 Open During Run RAP 07-302 Tray 2 was opened during run when the paper is fed from tray 2.
• Troubleshooting Guides: Enter dC330 code 07-302 tray 2 home switch, S07-302. Press Start. Open and fully close the tray. The display changes. Y↓N→Go to Flag 1. Check S07-302. Refer to: • GP 13 How to Check a Switch. • Tray 1 home (H) +5V. Check at the switch terminal on the PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 control PWB, PL 7.10 Item 2. Perform the following: • Check the paper size leaf spring are mounted correctly, PL 7.10 Item 3. • Check the actuator on the paper tray. • If the problem continues, install new Tray 1 and 2 control PWB, PL 7.10 Item 2.

• Code: 07-303
• Description: Tray 3 Open During Run RAP 07-303 Tray 3 open during run when the paper is fed from tray 3.
• Troubleshooting Guides: Enter dC330 code 07-303 tray 3 home switch, S07-303. Press Start. Open and fully close the tray. The display changes. Y↓N→Go to Flag 1. Check S07-303. Refer to: • GP 13 How to Check a Switch. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2. Check the switch holder, PL 7.20 Item 3. If the problem continues, install new components as necessary: • Tray 3 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2.

• Code: 07-304
• Description: Tray 4 Open During Run RAP 07-304 Tray 4 0pen during run when the paper is fed from tray 4.
• Troubleshooting Guides: Enter dC330 code 07-304 tray 4 home switch, S07-304. Press Start. Open and fully close the tray. The display changes. Y↓N→Go to Flag 1. Check S07-304. Refer to: • GP 13 How to Check a Switch. • P/J392, HCF control PWB. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2. Check the switch holder, PL 7.20 Item 3. If the problem continues, install new components as necessary: • Tray 4 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2.

• Code: 07-306
• Description: Tray 5 Door Open During Run RAP 07-306 Tray 5 door open during run when the paper is fed from tray 5.
• Troubleshooting Guides: Enter dC330 code 07-306 tray 5 door switch, S07-306 Press Start. Open and fully close the door The display changes. Y↓N→Go to Flag 1. Check S07-306. Refer to: • GP 13 How to Check a Switch. • 01E +5V Distribution RAP • P/J507, Tray 5 control PWB. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 door switch, PL 7.60 Item 6. • Tray 5 control PWB, PL 7.68 Item 8. If the problem continues, install new components as necessary: • Tray 5 door switch, PL 7.60 Item 6 • Tray 5 control PWB, PL 7.68 Item 8.

• Code: 07-353
• Description: Tray 1 Elevator Lift Failure RAP 07-353 Tray 1 stack height sensor did not actuate within the correct time after the feed / elevator motor turned on.
• Troubleshooting Guides: Enter dC330 code 07-336 tray 1 stack height sensor, Q07-336. Press Start. Pull out tray 1 and push fully home. The display changes Y↓N→Go to Flag 1. Check Q07-383. Refer to: • GP 11 How to Check a Sensor. • P/J274, Tray 1 and 2 control PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 stack height sensor, PL 8.26 Item 7. • Tray 1 and 2 control PWB, PL 7.10 Item 2. CAUTION To prevent damage to the elevator and paper feed mechanism, the paper tray must be pulled out before MOT07-010 is run in diagnostics. Enter dC330 code 07-010 tray 1 feed / elevator motor, MOT07-010. Pull out tray 1. Press Start. The motor runs Y↓N→Go to Flag 2. Check MOT07-010. Refer to: • GP 10 How to Check a Motor. • P/J274, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 1 Feed / elevator motor, PL 8.26 Item 8. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Perform the following: • Check the feeder / elevator motor drive gears. • Check the tray 1 stack height mechanism on the feeder assembly, If the fault still occurs then go to 07A Tray 1 and Tray 2 False Paper Level RAP.

• Code: 07-354
• Description: Tray 2 Elevator Lift Failure RAP 07-354 Tray 2 stack height sensor did not actuate within the correct time after the feed / elevator motor turned on.
• Troubleshooting Guides: Enter dC330 code 07-337 tray 2 stack height sensor, Q07-337. Press Start. Pull out tray 1 and push fully home. The display changes Y↓N→Go to flag 2. Check Q07-337. Refer to: • GP 11 How to Check a Sensor. • P/J275, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 2 stack height sensor, PL 8.26 Item 8. • Tray 1 and 2 control PWB, PL 7.10 Item 2. CAUTION To prevent damage to the elevator and paper feed mechanism, the paper tray must be pulled out before MOT07-020 is run in diagnostics. Enter dC330 code 07-020 tray 1 feed / elevator motor, MOT07-020. Pull out tray 1. Press Start. The motor runs Y↓N→Go to flag 3. Check MOT07-020. Refer to: • GP 10 How to Check a Motor. • P/J275, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 2 Feed / elevator motor, PL 8.26 Item 6. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Perform the following: • Check the feeder / elevator motor drive gears. • Check the tray 2 stack height mechanism on the feeder assembly, If the fault still occurs then go to 07A Tray 1 and Tray 2 False Paper Level RAP.

• Code: 07-355
• Description: Tray 3 Elevator Lift Failure RAP 07-355 Tray 3 stack height sensor did not actuate within the correct time after the elevator motor turned on.
• Troubleshooting Guides: Enter dC330 code 07-303 tray 3 home switch, S07-303. Press Start. Pull out the tray and push back in. The display changes. Y↓N→Go to Flag 1. Check S07-303. Refer to: • GP 13 How to Check a Switch. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 3 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2. Enter dC330 code 07-383 tray 3 stack height sensor, Q07-383. Press Start. Pull out tray 3 and manually activate the stack height sensor on the paper feed assembly. The display changes Y↓N→Go to Flag 2. Check Q07-383. Refer to: • GP 11 How to Check a Sensor. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 stack height sensor, PL 8.30 Item 21. • HCF control PWB, PL 7.20 Item 2. Go to P/J396 pin 1 on the HCF control PWB, Flag 4. Manually activate the tray 3 stack limit switch (S07-393) on the paper feed assembly. The voltage changes. Y↓N→Go to Flag 3. Check S07-393. Refer to: • GP 13 How to Check a Switch. • P/J396, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 paper feeder, PL 8.30 Item 2. • HCF control PWB, PL 7.20 Item 2. CAUTION To prevent damage to the elevator and paper feed mechanism, the paper tray must be pulled out before MOT07-030 is run in diagnostics. Enter dC330 code 07-030 tray 3 elevator motor, MOT07-030. Pull out tray 3. Press Start. The motor runs Y↓N→Go to Flag 4. Check MOT07-030. Refer to: • GP 10 How to Check a Motor. • P/J395, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 3 elevator motor, PL 7.20 Item 1. • HCF control PWB, PL 7.20 Item 2. Perform the following: • Check elevator cables, PL 7.15 Item 4, PL 7.15 Item 6, PL 7.15 Item 7. • Check elevator motor drive coupling, PL 7.20 Item 1. • Check tray elevator drive gears and drive coupling, PL 7.15. • Check the tray 3 empty sensor actuator, PL 8.30 Item 1. If the fault still occurs then go to 07E Tray 3 or Tray 4 Out of Paper RAP.

• Code: 07-360
• Description: Tray 4 Elevator Lift Failure RAP 07-360 Tray 4 stack height sensor does not actuate within 7 seconds after the elevator motor is turned on.
• Troubleshooting Guides: Enter dC330 code 07-304 tray 4 home switch, S07-304. Press Start. Pull out the tray and push back in. The display changes. Y↓N→Go to Flag 1. Check S07-304. Refer to: • GP 13 How to Check a Switch. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 home switch, PL 7.20 Item 4. • HCF control PWB, PL 7.20 Item 2. Enter dC330 code 07-384 tray 4 stack height Sensor, Q07-384. Press Start. Pull out tray 4 and manually actuate the stack height sensor on the paper feed assembly. The display changes. Y↓N→Go to Flag 2. Check Q07-384. Refer to: • GP 11 How to Check a Sensor. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 stack height sensor, PL 8.31 Item 13. • HCF control PWB, PL 7.20 Item 2. Go to P/J398 pin 6 on the HCF control PWB, Flag 4. Manually activate the tray 4 stack limit switch (S07-394) on the paper feed assembly. The voltage changes. Y↓N→Go to Flag 3. Check S07-394. Refer to: • GP 13 How to Check a Switch. • P/J398, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 paper feeder, PL 8.31 Item 4. • HCF control PWB, PL 7.20 Item 2. CAUTION To prevent damage to the elevator and paper feed mechanism, the paper tray must be pulled out before MOT07-040 is run in diagnostics. Enter dC330 code 07-040 tray 4 elevator motor, MOT07-040. Pull out tray 4. Press Start. The motor runs. Y↓N→Go to Flag 4. Check MOT07-040. Refer to: • GP 10 How to Check a Motor. • P/J397, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 elevator motor, PL 7.20 Item 1. • HCF control PWB, PL 7.20 Item 2. Perform the following: • Check elevator cables, PL 7.15 Item 4, PL 7.15 Item 5, PL 7.15 Item 7. • Check elevator motor drive coupling, PL 7.20 Item 1. • Check elevator drive gears and drive coupling, PL 7.15. • Check the tray 4 empty sensor actuator, PL 8.31 Item 1. If the fault still occurs then go to 07E Tray 3 or Tray 4 Out of Paper RAP.

• Code: 07-372
• Description: Tray 5 Undocked During Run RAP 07-372 Tray 5 was undocked during run when the paper is fed from tray 5.
• Troubleshooting Guides: Enter dC330 code 07-372 tray 5 docking switch, S07-372. Press Start. Undock and dock tray 5, . The display changes. Y↓N→Go to Flag 1. Check S07-372. Refer to: • GP 13 How to Check a Switch. • P/J507, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 docking switch, PL 7.64 Item 1 • Tray 5 control PWB, PL 7.68 Item 8 Perform the following: • Check the docking latch on tray 5 is latched onto the machine. • Check the that the rail assembly is located correctly to the machine.

• Code: 07-373
• Description: Tray 5 Elevator Lift Failure RAP 07-373 A signal was not detected by the encoder when the elevator motor was driving up.
• Troubleshooting Guides: Open and close the tray 5 door. The tray moves up. Y↓N→Enter dC330 code 07-306 tray 5 door interlock switch. Press Start. Manually toggle the the door interlock switch. The display changes. Y↓N→Check the wiring to the switch. Go to Flag 1. Check S07-306. Refer to: • GP 13 How to Check a Switch. • P/J507, Tray 5 control PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 door interlock switch, PL 7.60 Item 6 • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 07-402 tray 5 stack height sensor, Q07-402. Press Start. Manually activate the stack height sensor on the paper feed assembly. The display changes Y↓N→Go to Flag 2. Check Q07-402. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 stack height sensor, PL 8.45 Item 7 • Tray 5 control PWB, PL 7.68 Item 8. Go to PJ504 pin 4 on the Tray 5 control PWB, Flag 3. Manually activate the tray upper limit switch (S07-412) on the paper feed assembly. The voltage changes. Y↓N→Go to Flag 3. Check S07-412. Refer to: • GP 13 How to Check a Switch. • P/J504, Tray 5 control PWB • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 stack upper limit switch, PL 7.68 Item 12 • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 07-406 tray 5 elevator motor encoder sensor, Q07-406. Press Start. Manually lift the motor to activate the sensor. The display changes Y↓N→Go to Flag 4. Check Q07-406. Refer to: • GP 11 How to Check a Sensor. • P/J506, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Elevator motor encoder sensor, PL 7.68 Item 5 • Tray 5 control PWB, PL 7.68 Item 8 Enter dC330 code 07-373 tray 5 elevator motor, MOT07-373. Press Start. The motor runs Y↓N→Go to Flag 5. Check MOT07-373. Refer to: • GP 10 How to Check a Motor. • P/J504, Tray 5 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 5 elevator motor, PL 7.68 Item 4 • Tray 5 control PWB, PL 7.68 Item 8 The tray 5 elevator motor is operating correctly. The tray 5 elevator motor is operating correctly.

• Code: 07-374
• Description: Tray 5 Elevator Lower Failure RAP 07-374 A signal was not detected by the encoder when the elevator motor was driving down.
• Troubleshooting Guides: Open and close the tray 5 door. The tray moves down. Y↓N→Enter dC330 code 07-306 tray 5 door interlock switch. Press Start. Manually toggle the the door interlock switch. The display changes. Y↓N→Check the wiring to the switch and if necessary install a new switch, PL 7.60 Item 6. Go to Flag 1. Check S07-306. Refer to: • GP 13 How to Check a Switch. • P/J507, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 door interlock switch, PL 7.60 Item 6. • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 07-405 tray 5 stack down sensor, Q07-405. Press Start. Manually activate the stack down sensor actuator. The display changes Y↓N→Go to Flag 2. Check Q07-405. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 stack down sensor, PL 7.68 Item 9. • Tray 5 control PWB, PL 7.68 Item 8. Go to PJ504 pin 6 on the Tray 5 control PWB, Flag 3. Manually activate the tray 5 down limit switch (S07-415) on the paper tray. The voltage changes. Y↓N→Go to Flag 3. Check S07-415. Refer to: • GP 13 How to Check a Switch. • P/J504, Tray 5 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 down limit switch, PL 7.70 Item 2. • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 07-406 tray 5 elevator motor encoder sensor, Q07-406. Press Start. Manually lift the motor to activate the sensor. The display changes Y↓N→Go to Flag 4. Check Q07-406. Refer to: • GP 11 How to Check a Sensor. • P/J506, Tray 5 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Elevator motor encoder sensor, PL 7.68 Item 5. • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 07-373 tray 5 elevator motor, MOT07-373. Press Start. The motor runs Y↓N→Go to Flag 5. Check MOT07-373. Refer to: • GP 10 How to Check a Motor. • P/J504, Tray 5 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary: • Tray 5 elevator motor, PL 7.68 Item 4. • Tray 5 control PWB, PL 7.68 Item 8. The tray 5 elevator motor is operating correctly. The tray 5 elevator motor is operating correctly.

• Code: 08-100
• Description: Wait Sensor Jam Entry RAP 08-100 The lead edge of the paper failed to actuate the wait sensor within the correct time from feed sensor 1.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine features. Perform one of the steps that follow: • If the speed of the machine is 35-55 ppm, go to 08-100A Wait Sensor RAP (32-55 ppm) • If the speed of the machine is 65-87 ppm, go to 08-100B Wait Sensor RAP (65-87 ppm).

• Code: 08-100A
• Description: Wait Sensor Jam RAP (32-55 ppm) 08-100 The lead edge of the paper failed to actuate the wait sensor within the correct time from feed sensor 1.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, (32-55 ppm) PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-101 tray 1 feed sensor, Q08-101. Press Start. Open left hand door and manually actuate the sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-101. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 feed sensor, PL 7.30 Item 25. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-025 tray 1 and 2 transport motor, MOT08-025. Press Start. The motor Y↓N→Go to Flag 3. Check MOT08-025. Refer to: • GP 10 How to Check a Motor. • P/J273, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 transport motor, (32-55 ppm) PL 8.25 Item 5. • Tray 1 and 2 control PWB, PL 7.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and gears, GP 7, PL 8.25 Item 2, PL 8.25 Item 3. Check the following: • The bearing, shaft and rolls on the transport roll assembly, GP 7, (32-55 ppm) PL 8.25 Item 8. • The idler rolls in the left hand door, GP 7, PL 7.30 Item 2. • The transport drive belt, (32-55 ppm) PL 8.25 Item 2. • The transport rolls for wear, PL 8.25 Item 8. Install new components as necessary.

• Code: 08-100B
• Description: Wait Sensor Jam RAP (65-87 ppm) 08-100 The lead edge of the paper failed to actuate the wait sensor within the correct time from feed sensor 1.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, PL 7.30 Item 24. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-101 tray 1 feed sensor, Q08-101. Press Start. Open left hand door and manually actuate the sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-101. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 feed sensor, PL 7.30 Item 25. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-025 tray 1 and 2 transport motor, MOT08-025. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-025. Refer to: • GP 10 How to Check a Motor. • P/J276, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 transport motor, PL 8.25 Item 5. • Tray 1 and 2 control PWB, PL 7.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and gears, GP 7, PL 8.25. Check the following: • The bearing, shaft and rolls on the transport roll assembly, GP 7, PL 8.25 Item 8. • The idler rolls in the left hand door, GP 7, PL 7.30 Item 2. • The transport drive belt, PL 8.25 Item 2. • The transport rolls for wear, PL 8.25 Item 8. Install new components as necessary.

• Code: 08-101
• Description: Tray 1 Misfeed RAP 08-101 The lead edge of the paper failed to actuate the tray 1 feed sensor within the correct time after feeding paper from tray 1.
• Troubleshooting Guides: Do not manually lower the feed head, always use the paper tray to activate the feed head. Manually lowering the feed head will result in damage to the paper feed assembly. NOTE: The front door interlock must be cheated when checking +24V components. NOTE: To help fault diagnosis, install the tray 1 paper feed assembly in the tray 2 paper feed assembly position. With tray 1 removed, the operation of the feed assembly can be observed. Refer to. Enter dC330 code 08-101 tray 1 feed sensor, Q08-101.. Press Start. Open the left hand door and manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-101. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 feed sensor, PL 7.30 Item 25. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-025 tray 1 and 2 transport motor, MOT08-025. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-025. Refer to: • GP 10 How to Check a Motor. • P/J273, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 transport motor, PL 8.25 Item 5. • Tray 1 and 2 control PWB, PL 7.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and gears, PL 8.25 Item 2. CAUTION To prevent damage to the feed mechanism, the paper tray must be pulled out before MOT 08- 010 is run in diagnostics. Enter dC330 code 08-010 tray 1 paper Feed motor, MOT08-010, Pull out the tray. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-010. Refer to: • GP 10 How to Check a Motor. • P/J274, Tray 1 and 2 control PWB. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Instal new Components as necessary: • Tray 1 feed motor, PL 8.26 Item 6. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Perform the following: • Clean the feed roll using a cloth dampened with water. • Check the feed roll assembly, PL 8.26 Item 3. • Check the feed assembly, PL 8.26 Item 1.

• Code: 08-102
• Description: Tray 2 Misfeed RAP 08-102 The lead edge of the paper failed to actuate the tray 2 feed sensor within the correct time after feeding paper from tray 2.
• Troubleshooting Guides: Do not manually lower the feed head, always use the paper tray to activate the feed head. Manually lowering the feed head will damage the paper feed assembly. NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-102 tray 2 feed sensor, Q08-102.. Press Start. Open the left hand door and manually actuate the sensor. The display changes. Y↓N→Go to Flag 1.Check Q08-102. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 2 feed sensor, PL 7.30 Item 24. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-025 tray 1 and 2 transport motor, MOT08-025. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-025. Refer to: • GP 10 How to Check a Motor. • P/J273, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 transport motor, PL 8.25 Item 5. • Tray 1 and 2 control PWB, PL 7.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and gears, GP 7, PL 8.25 Item 2. CAUTION To prevent damage to the feed mechanism, the paper tray must be pulled out before MOT 08- 020 is run in diagnostics. Enter dC330 code 08-020 tray 2 paper feed motor, MOT08-020. Pull out the tray. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-020. Refer to: • GP 10 How to Check a Motor. • P/J275, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Instal new Components as necessary: • Tray 2 feed motor, PL 8.26 Item 6. • Tray 1 and 2 control PWB PL 7.10 Item 2. Perform the following: • Clean the feed roll using a cloth dampened with water. • Check the feed roll assembly, PL 8.26 Item 3. • Check the feed assembly, PL 8.26 Item 2.

• Code: 08-103, 08-113
• Description: Tray 3 Misfeed RAP 08-103 The lead edge of the paper failed to actuate the tray 3 feed sensor within the correct time after feeding paper from tray 3. 08-113 Tray 3 sensor did not de-actuate within the correct time after the sensor was actuated.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Remove the rear cover, PL 7.25 Item 1. Locate tray 3 feed sensor, Q08-103.. Enter dC330 code 08-103 tray 3 Feed Sensor, Q08-103. Press Start. Manually block and unblock the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-103. Refer to: • GP 11 How to Check a Sensor. • P/J393, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 feed sensor, PL 8.30 Item 15. • HCF control PWB, PL 7.20 Item 2. Enter dC330 code 08-045 tray 3 and 4 transport motor, MOT08-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-045. Refer to: • GP 10 How to Check a Motor. • P/J398, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 and 4 transport motor, PL 8.30 Item 7. • HCF control PWB, PL 7.20 Item 2. The transport rolls rotate. Y↓N→Check the gears and drive belt, GP 7, PL 8.30 Item 8, PL 8.30 Item 9. To prevent damage to the feed mechanism, the paper tray must be pulled out before MOT 08- 030 is run in diagnostics. Enter dC330 code 08-030 tray 3 feed motor, MOT08-030. Pull out the tray. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-030. Refer to: • GP 10 How to Check a Motor. • P/J399, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 paper feed assembly, PL 8.30 Item 1. • HCF control PWB, PL 7.20 Item 2. Perform the following: • Clean the feed roll using a cloth dampened with water. • Check the feed roll assembly, PL 8.30 Item 6. • Check the tray 3 feed assembly, PL 8.30 Item 1. and check the feed head housing location. • Check the tray 3 stack height sensor actuator on the feed assembly, PL 8.30. • Check the tray is level. 1. Remove the tray front cover. 2. Elevate the tray to the stack height position. 3. Hold the elevator drive gear and pull out the tray. Check that the tray is level. 4. If the tray is not level then install new elevator cables, PL 7.15 Item 10. • Check the stack height. 1. Remove the front tray cover. 2. Elevate the tray to the stack height position. 3. Hold the elevator drive gear and pull out the tray. 4. Check that the paper stack does not stop below the separator strips. Also check in the run mode that the stack does not fall below the separator strips. 5. If the paper stack stops below the separator strips, then install new elevator cables, PL 7.15 Item 10. • If the fault still occurs, check the following, GP 7: – The takeaway roll assembly, PL 8.35 Item 2. – The transport roll assembly, PL 8.35 Item 11. – The transport roll bearing, PL 8.35 Item 3.

• Code: 08-104, 08-114
• Description: Tray 4 Misfeed RAP 08-104 The lead edge of the paper failed to actuate the tray 4 feed sensor within the correct time after feeding paper from tray 4. 08-114 Tray 4 sensor did not de-actuate within the correct time after the sensor was actuated.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-104 tray 4 feed sensor, Q08-104. Press Start. Pull out tray 4 and manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-104. Refer to: • GP 11 How to Check a Sensor. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 feed sensor, PL 8.31 Item 10. • HCF control PWB, PL 7.20 Item 2. Enter dC330 code 08-045 tray 3 and 4 transport motor, MOT08-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-045. Refer to: • GP 10 How to Check a Motor. • P/J398, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 and 4 transport motor, PL 8.30 Item 7. • HCF control PWB, PL 7.20 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and gears, GP 7, PL 8.30 Item 9, PL 8.30 Item 8. To prevent damage to the feed mechanism, the paper tray must be pulled out before MOT 08- 040 is run in diagnostics. Enter dC330 code 08-040 tray 4 feed motor, MOT08-040. Pull out the tray. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-040. Refer to: • GP 10 How to Check a motor. • P/J391, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 feed assembly, PL 8.31 Item 4. • HCF control PWB, PL 7.20 Item 2. Perform the following: • Clean the feed roll using a cloth dampened with water. • Feed roll assembly, PL 8.31 Item 2. • Check the tray 4 feed sensor is located correctly and that the flag actuator has free movement. If necessary install a new tray 4 feed sensor, PL 8.31 Item 10. • Check the tray 4 paper feed assembly, PL 8.31 Item 1. replacement procedure and check the feed head housing location. • Check that the spacers for tray 3 paper feed assembly have not been installed into tray 4. . • Check the tray 4 stack height sensor actuator on the feed assembly, PL 8.31. • Check the tray is level. 1. Remove the tray front cover. 2. Elevate the tray to the stack height position. 3. Hold the elevator drive gear and pull out the tray. Check that the tray is level. 4. If the tray is not level then install new elevator cables, PL 7.15 Item 11. • Check the stack height. 1. Remove the front tray cover. 2. Elevate the tray to the stack height position. 3. Hold the elevator drive gear and pull out the tray. 4. Check that the paper stack does not stop below the separator strips. Also check in the run mode that the stack does not fall below the separator strips. 5. If the paper stack stops below the separator strips, then install new elevator cables, PL 7.15 Item 11.

• Code: 08-106
• Description: Late to Tray 1 Feed Sensor RAP 08-106 The lead edge of the paper was late to tray 1 feed sensor when feeding from tray 2. The fault will also occur when feeding from tray 3 or tray 4 providing the trail edge of the sheet has cleared the tray 4 feed sensor.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-101 tray 1 feed sensor, Q08-101. Press Start. Open the left hand door and manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-101. Refer to: • Component location. • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 feed sensor, PL 7.30 Item 24. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-102 tray 2 feed sensor, Q08-102. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-102. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 2 feed sensor, PL 7.30 Item 24. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-025 tray 1 and 2 transport motor, MOT08-025. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-025. Refer to: • GP 10 How to Check a Motor. • P/J273, Tray 1 and 2 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 1 and 2 transport motor, PL 8.25 Item 5. • Tray 1 and 2 control PWB, PL 7.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and pulleys, PL 8.25 Item 2, PL 8.25 Item 3. Check the following: • The bearing, shaft and rolls on the transport roll assembly, GP 7, PL 8.25 Item 8. • The idler rolls in the left hand door, GP 7, PL 7.30 Item 2. • The transport drive belt, PL 8.25 Item 2. • If the fault occurs when feeding from tray 3 or tray 4 but not tray 2 then check the positioning of the tray 3 / 4 transport pinch rolls, PL 8.30 Item 18, and the transport motor bracket, PL 8.30 Item 14. Install new components as necessary.

• Code: 08-107
• Description: Tray 3 Paper Feed Jam RAP 08-107 The lead edge of the paper was late to tray 4 feed sensor when feeding from tray 3.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-104 tray 4 feed sensor, Q08-104. Press Start. Manually actuate the tray 4 sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-104. Refer to: • GP 11 How to Check a Sensor. • P/J392, HCF control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 4 feed sensor, PL 8.31 Item 10. • HCF control PWB, PL 7.20 Item 2. Enter dC330 code 08-045 tray 3 and 4 transport motor, MOT08-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-045. Refer to: • GP 10 How to Check a Motor. • P/J398, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 and 4 transport motor, PL 8.30 Item 7. • HCF control PWB, PL 7.20 Item 2. The transport rolls rotate. Y N. Check drive belt and drive coupling, PL 8.30 Item 9. Perform the following: •. Check tray 3 transport rolls, PL 8.35, PL 8.30. • Go to RAP 08-103, 08-113 Tray 3 Misfeed RAP

• Code: 08-108
• Description: Tray 3 or Tray 4 Paper Feed Jam RAP 08-108 The lead edge of the paper was late to tray 2 feed sensor when feeding from tray 3 or tray 4.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-102 tray 2 feed sensor, Q08-102. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-102. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 2 feed sensor, PL 7.30 Item 24. • Tray 1 and 2 control PWB, PL 7.10 Item 2. Enter dC330 code 08-045 tray 3 and 4 transport motor, MOT08-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-045. Refer to: • GP 10 How to Check a Motor. • P/J398, HCF control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 3 and 4 transport motor, PL 8.30 Item 7. • HCF control PWB, PL 7.20 Item 2. The transport rolls rotate. Y↓N→Check the gears and drive belt, PL 8.30 Item 8, PL 8.30 Item 9, GP 7. Perform the following: • Check the tray 3 and tray 4 transport rolls, PL 8.30 Item 18, GP 7. • If the fault occurs when feeding from tray 4. Go to RAP 08-104, 08-114 Tray 4 Misfeed RAP. • If the fault occurs when feeding from tray 3. Check the following, GP 7: – The takeaway roll assembly, PL 8.35 Item 2. – The transport roll assembly, PL 8.35 Item 11. – The transport roll bearing, PL 8.35 Item 3. – Go to RAP 08-103, 08-113 Tray 3 Misfeed RAP

• Code: 08-115, 08-117
• Description: Tray 5 Misfeed RAP 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine features. Perform one of the steps that follow: • If the speed of the machine is 32-55 ppm, go to 08-115A, 08-117A Tray 5 Misfeed RAP (32-55 ppm) • If the speed of the machine is 65-87 ppm, go to 08-115B, 08-117B Tray 5 Misfeed RAP (65-87 ppm).

• Code: 08-115A, 08-117A
• Description: Tray 5 Misfeed RAP (32-55 ppm) 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-105 tray 5 feed sensor, Q08-105. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-105. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 5 control PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 feed sensor, PL 8.45 Item 6. • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 08-117 tray 5 feed motor, MOT08-117. Open the door. Press Start. The motor runs. Y↓N→Go to Flag 4. Check MOT08-117. Refer to: • GP 10 How to Check a motor. • P/J511, Tray 5 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 feed motor, PL 8.40 Item 3. • Tray 5 control PWB, PL 7.68 Item 8. The feed shaft rotates. Y↓N→Check the drive gears between the motor and the feed shaft. Install new components as necessary: • Motor drive gear, PL 8.40 Item 5. • Gear, PL 8.45 Item 18. The feed roll rotates Y↓N→Check the coupling between the feed roll and the clutch. Install new components as necessary: • One way gear, PL 8.45 Item 4. • Clutch, PL 8.45 Item 17. • Feed roll, PL 8.45 Item 2. The nudger roll rotates Y↓N→Check the coupling between the nudger roll and the one way coupling. Check the drive belt between the feed roll and the nudger roll. Install new components as necessary: • One way coupling, PL 8.45 Item 3. • Drive belt, PL 8.40 Item 7. • Nudger roll, PL 8.45 Item 2. The retard roll rotates Y↓N→Check the coupling between the retard roll and the retard clutch. Install new components as necessary: • Retard clutch, PL 8.45 Item 12. • Idler roll, PL 8.45 Item 16. • Retard roll, PL 8.45 Item 2. Enter dC330 code 08-046 tray 5 transport motor, MOT08-046. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-046. Refer to: • GP 10 How to Check a Motor. • P/J503, Tray 5 control PWB • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 transport motor, PL 8.40 Item 2. • Tray 5 control PWB, PL 7.68 Item 8. The transport rolls rotate. Y↓N→Check the drive belt and the one way pulley clutch for damage, GP 7. Check the belt tensioner. Install new components as necessary: • Drive belt, PL 8.40 Item 7. • One way pulley clutch, PL 8.45 Item 13. • Take away roller, PL 8.45 Item 14. Enter dC330 code 08-110 T5 wait point sensor, Q08-110. Press Start. NOTE: For trays 1 to 5 the input code 08-100 wait sensor is used to check the operation of the wait sensor. In addition tray 5 uses the input code 08-110 T5 wait point sensor, to check the paper present signal from the IOT PWB to the tray 5 control PWB. Open the left hand door and manually actuate the wait sensor. The display changes. Y↓N→Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Go to Flag 5. Manually actuate the wait sensor. Check for a signal change on the IOT PWB at P/J12 pin 10 and on the tray 5 control PWB at P/J512 pin 5. Check the wiring between the IOT PWB and the tray 5 control PWB. Install new components as necessary: • Tray 5 control PWB, PL 7.68 Item 8. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the steps that follow: • Clean the feed roll using a cloth dampened with water. • Install a new feed, nudger and retard roll, PL 8.45 Item 2.

• Code: 08-115B, 08-117B
• Description: Tray 5 Misfeed RAP (65-87 ppm) 08-115 The lead edge of the paper was late to the wait point sensor. 08-117 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-105 tray 5 feed sensor, Q08-105. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-105. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 5 control PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 feed sensor, PL 8.45 Item 6. • Tray 5 control PWB, PL 7.68 Item 8. Enter dC330 code 08-117 tray 5 feed motor, MOT08-117. Open the door. Press Start. The motor runs. Y↓N→Go to Flag 4. Check MOT08-117. Refer to: • GP 10 How to Check a motor. • P/J511, Tray 5 control PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 feed motor, PL 8.40 Item 3. • Tray 5 control PWB, PL 7.68 Item 8. The feed shaft rotates. Y↓N→Check the drive gears between the motor and the feed shaft. Install new components as necessary: • Motor drive gear, PL 8.40 Item 5. • Gear, PL 8.45 Item 18. The feed roll rotates Y↓N→Check the coupling between the feed roll and the clutch. Install new components as necessary: • One way gear, PL 8.45 Item 4. • Clutch, PL 8.45 Item 17. • Feed roll, PL 8.45 Item 2. The nudger roll rotates Y↓N→Check the coupling between the nudger roll and the one way coupling. Check the drive belt between the feed roll and the nudger roll. Install new components as necessary: • One way coupling, PL 8.45 Item 3. • Drive belt, PL 8.40 Item 7. • Nudger roll, PL 8.45 Item 2. The retard roll rotates Y↓N→Check the coupling between the retard roll and the retard clutch. Install new components as necessary: • Retard clutch, PL 8.45 Item 12. • Idler roll, PL 8.45 Item 16. • Retard roll, PL 8.45 Item 2. Enter dC330 code 08-046 tray 5 transport motor, MOT08-046. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT08-046. Refer to: • GP 10 How to Check a Motor. • P/J503, Tray 5 control PWB • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tray 5 transport motor, PL 8.40 Item 2. • Tray 5 control PWB, PL 7.68 Item 8. The transport rolls rotate. Y↓N→Check the drive belt and the one way pulley clutch for damage, GP 7. Check the belt tensioner. Install new components as necessary: • Drive belt, PL 8.40 Item 7. • One way pulley clutch, PL 8.45 Item 13. • Take away roller, PL 8.45 Item 14. Enter dC330 code 08-110 T5 wait point sensor, Q08-110. Press Start. NOTE: For trays 1 to 5 the input code 08-100 wait sensor is used to check the operation of the wait sensor. In addition tray 5 uses the input code 08-110 T5 wait point sensor, to check the paper present signal from the IOT PWB to the tray 5 control PWB. Open the left hand door and manually actuate the wait sensor. The display changes. Y↓N→Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, PL 7.30 Item 24. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Go to Flag 5. Manually actuate the wait sensor. Check for a signal change on the IOT PWB at P/J12 pin 10 and on the Tray 5 control PWB at P/J512 pin 5. Check the wiring between the IOT PWB and the tray 5 control PWB. Install new components as necessary: • Tray 5 control PWB, PL 7.68 Item 8. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the steps that follow: • Clean the feed roll using a cloth dampened with water. • Install a new feed, nudger and retard roll, PL 8.45 Item 2.

• Code: 08-150, 08-151
• Description: Registration Jam Entry RAP 08-150 The lead edge of the paper failed to actuate the registration sensor within the correct time after the paper was released from the wait point. 08-151 The trail edge of the paper was late to the registration sensor after the registration clutch, CL08-070 on.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine features. Perform one of the steps that follow: • If the speed of the machine is 32-55 ppm, go to 08-150A, 08-151A Registration Jam RAP (32-55 ppm) • If the speed of the machine is 65 – 87 ppm, go to 08-150B, 08-151B Registration Jam RAP (65-87 ppm).

• Code: 08-150A, 08-151A
• Description: Registration Jam RAP (32-55 ppm) 08-150 The lead edge of the paper failed to actuate the registration sensor within the correct time after the paper was released from the wait point. 08-151 The trail edge of the paper was late to the registration sensor after the registration clutch, CL08-070 on.
• Troubleshooting Guides: NOTE: Ensure that the front door interlock is cheated when checking +24V components. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start. Open the left hand door and manually actuate the registration sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-150. Refer to: • GP 11 How to check a Sensor. • P/J16, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, (32-55 ppm) PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Open the left hand door and manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, (32-55 ppm) PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor. Press Start. The motor runs. Y↓N→Go to the 04A Main Drive Motor and Photoreceptor Motor RAP. While the motor is running, add code 08-070 registration clutch, CL08-070. Press Start. NOTE: The registration clutch will switch off after 5 seconds. Switch the registration clutch on / off up to 10 times. The jam clearance knob 4c, PL 8.15 Item 10, rotates when the registration clutch is energized. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration clutch, (32-55 ppm) PL 8.15 Item 7. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the following: • Check the registration transport rolls and registration rolls, (32-55 ppm) PL 8.15 Item 1, GP 7. • Check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure. If necessary, install a new registration clutch, PL 8.15 Item 7. • Check the tray 1 and 2 transport motor, PL 8.25 Item 5. Ensure that the motor runs correctly. • Check the tray 1 and 2 transport roll assemblies, transport drive belt and pulleys, PL 8.25 Item 2, PL 8.25 Item 3, GP 7. Install new components as necessary. • Install a new tray 1 and 2 control PWB, PL 7.10 Item 2.

• Code: 08-150B, 08-151B
• Description: Registration Jam RAP (65-87 ppm) 08-150 The lead edge of the paper failed to actuate the registration sensor within the correct time after the paper was released from the wait point. 08-151 The trail edge of the paper was late to the registration sensor after the registration clutch, CL08-070 on
• Troubleshooting Guides: NOTE: Ensure that the front door interlock is cheated when checking +24V components. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start.. Open the left hand door and activate the registration sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-150. Refer to: • GP 11 How to check a Sensor. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, (65-87 ppm) PL 8.17 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-100 wait sensor, Q08-100. Press Start. Open the left hand door and activate the wait sensor. The display changes. Y↓N→Go to Flag 2. Check Q08-100. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Wait sensor, PL 7.30 Item 25. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor. Press Start. The motor runs. Y↓N→Go to the 04A Main Drive Motor and Photoreceptor Motor RAP. While the motor is running, add code 08-070 registration clutch, CL08-070. Press Start. NOTE: The registration clutch will switch off after 5 seconds. Switch the registration clutch on / off up to 10 times. The jam clearance knob 4c, PL 8.17 Item 10, rotates when the registration clutch is energized. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration clutch, (65-87 ppm) PL 8.17 Item 7. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the following: • Check the registration transport rolls and registration rolls, (65-87 ppm) PL 8.17 Item 1, GP 7. • Check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure. If necessary, install a new registration clutch, PL 8.17 Item 7. • Check the tray 1 and 2 transport motor, PL 8.25 Item 5. Ensure that the motor runs correctly. • Check the tray 1 and 2 transport roll assemblies, transport drive belt and pulleys, PL 8.26 Item 1, GP 7. Install new components as necessary. • Install a new tray 1 and 2 control PWB, PL 7.10 Item 2.

• Code: 08-155, 08-156
• Description: Bypass Tray Registration Jam Entry RAP 08-155 The lead edge of the paper failed to actuate the registration sensor within the correct time after start of feed from the bypass tray. 08-156 The IOT detects that a sheet fed from the bypass has arrived to early at the registration sensor.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine features. Perform one of the steps that follow: • If the speed of the machine is 32-55 ppm, go to 08-155A, 08-156A Bypass Tray Registration Jam RAP (32-55 ppm) • If the speed of the machine is 65-87 ppm, go to 08-155B, 08-156B Bypass Tray Registration Jam RAP (65-87 ppm).

• Code: 08-155A, 08-156A
• Description: Bypass Tray Registration Jam RAP (32- 55 ppm) 08-155 The lead edge of the paper failed to actuate the registration sensor within the correct time after start of feed from the bypass tray. 08-156 The IOT detects that a sheet fed from the bypass has arrived to early at the registration sensor.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start.. Manually actuate the registration sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-150. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor, code 08-070 registration clutch, CL08-070. Press Start. The jam clearance knob, 4c, PL 8.15 Item 10, rotates. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17 LVPS. • Fuse, PL 1.10 Item 9, GP 7. Enter dC330 code 08-050 feed solenoid, SOL08-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 2. Check SOL08-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J10, IOT PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Feed solenoid, PL 7.30 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the following: • Check the registration transport rolls and registration nip rolls, PL 8.15 Item 1. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure. • Check the idler roll and upper guide on the feed head. • Clean the feed roll and retard pad using a cloth dampened with water. • If necessary install a new feed and retard pad, PL 7.30 Item 21.

• Code: 08-155B, 08-156B
• Description: Bypass Tray Registration Jam RAP (65- 87 ppm) 08-155 The lead edge of the paper failed to actuate the registration sensor within the correct time after start of feed from the bypass tray. 08-156 The IOT detects that a sheet fed from the bypass has arrived to early at the registration sensor.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start.. Activate the registration sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-150. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, (65-87 ppm) PL 8.17 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor, code 08-070 registration clutch, CL08-070. Press Start. The jam clearance knob, 4c, PL 8.17 Item 10, rotates. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17 LVPS. • Fuse, PL 1.10 Item 9, GP 7. Enter dC330 code 08-050 feed solenoid, SOL08-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 2. Check SOL08-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J10, IOT PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Feed solenoid, PL 7.30 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the following: • Check the registration transport rolls and registration nip rolls, PL 8.17 Item 1. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure. • Check the idler roll and upper guide on the feed head. • Clean the feed roll and retard pad using a cloth dampened with water. • If necessary install a new feed and retard pad, PL 7.30 Item 21.

• Code: 08-160, 08-161
• Description: Duplex Paper Path Jam Entry RAP 08-160 The lead edge of the first sheet of a job fed into the duplex path failed to actuate the Duplex sensor in the correct time. 08-161 The trail edge is late to the duplex sensor after of the first sheet of a job fed into the duplex path failed to actuate the duplex sensor in the correct time.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine features. Perform one of the steps that follow: • If the speed of the machine is 32-55 ppm, go to 08-160A, 08-161A Duplex Paper Path Jam RAP (32-55 ppm) • If the speed of the machine is 65-87 ppm, go to 08-160B, 08-161B Duplex paper path Jam RAP (65-87 ppm).

• Code: 08-160A, 08-161A
• Description: Duplex Paper Path Jam RAP (32-55 ppm) 08-160 The lead edge of the first sheet of a job fed into the duplex path failed to actuate the Duplex sensor in the correct time. 08-161 The trail edge is late to the duplex sensor after of the first sheet of a job fed into the duplex path failed to actuate the duplex sensor in the correct time.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-160 duplex sensor, Q08-160. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-160. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex sensor, (32-55 ppm) PL 8.22 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-060 duplex motor, MOT08-060. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-060. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J50, P/J91, duplex motor driver PWB. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex motor, (32-55 ppm) PL 8.22 Item 8. • Duplex motor driver PWB, (32-55 ppm) PL 8.22 Item 9. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and pulleys, (32-55 ppm) PL 8.22 Item 2, PL 8.22 Item 10. Enter dC330 code 10-030 Inverter Motor, 10-030. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J45, P/J55. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check drive gears, GP 7, PL 10.15. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 4. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter Nip Solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL10 045. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL10-045. Refer to: • GP 12 How to check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following, refer to GP 7: • Duplex nip rolls, (32-55 ppm) PL 8.22 Item 7. • Nip split shaft assembly, PL 10.11 Item 4. • Idler rolls, PL 10.12 Item 15. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.

• Code: 08-160B, 08-161B
• Description: Duplex Paper Path Jam RAP (65-87 ppm) 08-160 The lead edge of the first sheet of a job fed into the duplex path failed to actuate the Duplex sensor in the correct time. 08-161 The trail edge is late to the duplex sensor after of the first sheet of a job fed into the duplex path failed to actuate the duplex sensor in the correct time.
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-160 duplex sensor, Q08-160. Press Start. Activate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-160. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex sensor, (65-87 ppm) PL 8.20 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-060 duplex motor, MOT08-060. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-060. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J50, P/J91, duplex motor driver PWB. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex motor, (65-87 ppm) PL 8.20 Item 8. • Duplex motor driver PWB, (65-87 ppm) PL 8.20 Item 9. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and pulleys, (65-87 ppm) PL 8.20 Item 2, PL 8.20 Item 10. Enter dC330 code 10-030 Inverter Motor, 10-030. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J45, P/J55. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check drive gears, GP 7, PL 10.15. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 4. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter Nip Solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL10 045. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL10-045. Refer to: • GP 12 How to check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following, refer to GP 7: • Duplex nip rolls, (65-87 ppm) PL 8.20 Item 7. • Nip split shaft assembly, PL 10.11 Item 4. • Idler rolls, PL 10.12 Item 15. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.

• Code: 08-171
• Description: Unexpected Time Out RAP 08-171 The IOT detects an unexpected event for a known sheet. A sheet left in the machine after jam clearance.
• Troubleshooting Guides: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check the condition of the paper in all trays, Refer to IQ1 and GP 20. • Check for obstructions in the paper path. • Make sure that all covers and paper guides are closed, and latch correctly. • Check for paper in the output device
  If the initial actions did not resolve the problem. Switch off the machine, then switch on the machine, GP 14. If a fault code is displayed then go to the appropriate RAP.

• Code: 08-174
• Description: Missing Pre-release Sheet RAP 08-174 The IOT detected a missing pre-release sheet.
• Troubleshooting Guides: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check the condition of the paper in all trays. Refer to IQ1 and GP 20. • Check for obstructions in the registration paper path. • Make sure that all covers and paper guides are closed, and latch correctly.
  If the initial actions did not resolve the problem. Switch off the machine, then switch on the machine, GP 14. If a fault code is displayed then go to the appropriate RAP.

• Code: 08-181
• Description: Unexpected Time Out in Simplex Inverted Mode RAP 08-181 The IOT detected an unexpected time out for a known simplex inverted sheet of paper.
• Troubleshooting Guides: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check the condition of the paper in all trays. Refer to IQ1 and GP 20. • Check for obstructions in the simplex and inverted paper path. • Make sure that all covers and paper guides are closed, and latch correctly.
  If the initial actions did not correct the problem, perform the following: • Switch off the machine, then switch on the machine, GP 14. • If a fault code is displayed then go to the appropriate RAP. • Check the inverter gate is free to move and operates correctly, PL 10.12 Item 7.

• Code: 08-182
• Description: Unexpected Time Out in Duplex Mode RAP 08-182 The IOT detected an unexpected time out for a known duplex sheet of paper.
• Troubleshooting Guides: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check the condition of the paper in all trays. Refer to IQ1 and GP 20. • Check for obstructions in the duplex paper path.
  If the initial actions did not resolve the problem. Switch off the machine, then switch on the machine, GP 14. If a fault code is displayed then go to the appropriate RAP.

• Code: 08-190
• Description: Post Jam Clearance Initialization RAP 08-190 A stray sheet has been detected in either the IOT or finisher device during the post jam clearance initialization routine.
• Troubleshooting Guides: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check for paper in the machine paper path at all the sensor locations. • Check for paper in the finisher paper path at all the sensor locations. Use a flashlight to check that the hole punch sensor is clear. – 2K LCSS, PL 11.6 Item 7. – HVF, PL 11.153. – HCSS BM, PL 11.70 Item 9. • Make sure that all the covers and paper guides are closed, and latched correctly.
  If the initial actions did not correct the problem. Switch off the machine, then switch on the machine, GP 14. If a fault code is displayed then go to the appropriate RAP.

• Code: 09-060
• Description: HVPS Fault RAP 09-060 The HVPS fault sensor has detected a high voltage fault. The HVPS fault will occur when: • The 24 volt supply is momentarily overloaded. • The charge grid or developer bias or transfer values drop. • A increase in DT (AC) output current. The HVPS fault will deactivate within 100 milliseconds after the removal of the fault.
• Troubleshooting Guides: NOTE: The following are the only values that can be measured from the HVPS. • Charge scorotron grid, -425V +/- 21V • The two terminals identified as G are the same output. • Registration chute bias, -490V +/- 25V • The two terminals identified as CB are the same output. • Developer bias, -370V +20V / -50V NOTE: The charge, transfer and detack corotron have 47k Ohms arc suppression resistors within their harnesses. Check that the F1 surface mounted fuse on the IOT PWB is good. Refer to OF7 IOT PWB Diagnostics RAP, for the location of the F1 surface mounted fuse. The surface mounted fuse is good.
  Y↓N→Perform the procedures that follow: • 01G +24V Distribution RAP and refer to the 01G Fused Distribution Check. • 01H Short Circuit and Overload RAP. Enter dC330. Select component code 09-060 HVPS fault and press save. Press start. A high signal indicates a fault or the front door interlock open. Add Component code 09-061 charge scorotron. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 1. Check the charge scorotron harness for open circuit or short circuit to ground, GP 7. The scorotron harness and connectors are good. Y↓N→Install a new charge scorotron harness, (32-55 ppm) PL 4.17 Item 18, (65-87 ppm) PL 4.12 Item 20. Install a new xerographic module, (32-38 ppm) PL 9.22 Item 2, (45-87 ppm) PL 9.20 Item 2. If the fault continues, install a new HVPS, PL 1.10 Item 5. Add component code 09-062 charge grid. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 1. Check the charge grid harness for open circuit or short circuit to ground, GP 7. The grid harness and connectors are good. Y↓N→Install a new charge grid harness, (32-55 ppm) PL 4.17 Item 19, (65-87 ppm) PL 4.12 Item 21. Install a new xerographic module, (32-38 ppm) PL 9.22 Item 2, (45-87 ppm) PL 9.20 Item 2. If the fault continues, install a new HVPS, PL 1.10 Item 5. Add component code 09-063 transfer corotron. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 2. Check the transfer corotron harness for short circuit to ground, GP 7. The transfer corotron harness and connectors are good. Y↓N→Install a new transfer / detack harness, (32-38 ppm) PL 9.22 Item 9, (45-87 ppm) PL 9.20 Item 9. Install a new transfer / detack corotron, (32-38 ppm) PL 9.22 Item 8, (45-87 ppm) PL 9.20 Item 8. If the fault continues, install a new HVPS PL 1.10 Item 5. Add component code 09-064 detack corotron. Press start. Time out after 3 seconds. The display for code 09-060 is low. Y↓N→Go to Flag 2. Check the detack corotron harness for short circuit to ground, GP 7. The detack corotron harness and connectors are good. Y↓N→Install a new transfer / detack harness, (32-38 ppm), PL 9.22 Item 9, (45-87), PL 9.20 Item 9. On the 32-38 ppm machine, install a new transfer / detack corotron, PL 9.22 Item 8. On the 45-87 ppm machine, install a new short paper path assembly, PL 9.20 Item 3. If the fault continues, install a new HVPS PL 1.10 Item 5. Add component code 09-065 registration chute bias. Press start. Time out after 90 seconds. The display for code 09-060 is low. Y↓N→Install a new HVPS PL 1.10 Item 5. Add component code 09-066 developer bias. Press start. Time out after 3 seconds. The display for code 09-060 is low. Y↓N→Go to Flag 3. Check the developer bias harness for short circuit to ground, GP 7. The developer harness and connectors are good. Y↓N→Install a new developer bias harness, (32-55 ppm) PL 9.17 Item 6, (65-87 ppm) PL 9.15 Item 6. Install a new HVPS PL 1.10 Item 5. Complete SCP 6 Final Actions.

• Code: 09-310, 09-390
• Description: Low Toner Sensor Failure RAP 09-310 The toner cartridge motor continues to dispense toner for a period greater than 12 seconds after the low toner sensor detects that the toner dispense module is full. 09-390 The low toner sensor detects that the toner level is low for a period greater than 70 seconds after toner cartridge motor start.
• Troubleshooting Guides: NOTE: The door interlock switch must be cheated when checking +24V components. NOTE: The toner cartridge motor will time out after 5 seconds. Cheat the door interlock switch. Enter dC330 code 09-045 toner cartridge motor, MOT09-045. Press start. Observe the toner cartridge. The toner cartridge rotates. Y↓N→The motor runs. Y↓N→Go to Flag 1. Check MOT09-045. Refer to: • GP 10 How to Check a Motor. •. • P/J6, IOT PWB. • 01G +24V Distribution RAP • 01B 0V Distribution RAP. Install new components as necessary: • Toner dispense module, (32-55 ppm) PL 9.17 Item 1, (65-87 ppm) PL 9.15 Item 1. • Developer assembly, (32-55 ppm) PL 9.17 Item 2, (65-87 ppm) PL 9.15 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. and. Check the toner dispense drive gears. If necessary install a new toner dispense module, (32-55 ppm) PL 9.17 Item 1, (65-87 ppm) PL 9.15 Item 1. Enter dC330 code 09-040 toner dispense motor and add the code 09-310 low toner sensor, Q09-310. Press Start. NOTE: It may necessary to enter the codes several times to ensure that the toner dispense motor does actuate and deactuate the low toner sensor. It may be necessary to make several copies to prevent over toning the developer. The display changes from high to low or low to high. Y↓N→Go to Flag 2. Check Q09-310. Refer to: •. • P/J6, IOT PWB. • 01B 0V Distribution RAP. • 01E +5V Distribution RAP. Install new components as necessary: • Low toner sensor, (32-55 ppm) PL 9.17 Item 5. (65-87 ppm) PL 9.15 Item 5. • Developer assembly, (32-55 ppm) PL 9.17 Item 2, (65-87 ppm) PL 9.15 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The fault may be intermittent, due to toner bridging inside the toner cartridge. Install a new toner cartridge, (32-55 ppm) PL 9.17 Item 4, (65-87 ppm) PL 9.15 Item 4. Check the image quality and complete SCP 6 Final Actions.

• Code: 09-341, 09-342
• Description: Scorotron Cleaning Failure RAP 09-341 The scorotron cleaning routine has failed to complete. 09-342 A scorotron cleaning warning detected
• Troubleshooting Guides: Enter dC330 code 09-071 or 09-072 scorotron cleaner motor. A clicking sound is heard. Y↓N→Go to Flag 2. Check MOT09-043. Refer to: • GP 10 How to Check a motor. • P/J64, IOT PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Main drive module, (32-55 ppm) PL 4.15 Item 1, (65-87 ppm) PL 4.10 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 09-070 scorotron cleaner home sensor. Press Start. Enter dC330 code 09-071 or 09-072 scorotron motor. Actuate the sensor by entering the appropriate code. The display changes. Y↓N→Go to Flag 1. Check Q09-070. Refer to: • GP 13 How to Check a Switch. NOTE: The scorotron cleaner home sensor is a magnetic reed switch. • P/J64, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Scorotron cleaner home sensor, (45-55 ppm) PL 4.17 Item 16, (65-87 ppm) PL 4.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The fault may be intermittent, perform the following: • Check the wiring, GP 7. Repair if necessary. • Ensure that P/J64 is correctly and securely connected.

• Code: 09-345, 09-346
• Description: Transfer / Detack Cleaning Failure RAP 09-345 The transfer / detack cleaning routine has failed to complete. The home sensor is not detected. 09-346 A transfer / detack cleaning warning detected. Home sensor detected, but may not be cleaning the full length of the wires
• Troubleshooting Guides: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 09-074 transfer / detack stall sensor. Press Start. Enter dC330 code 09-075 transfer / detack cleaner motor. Press Start. When the motor reaches the end of its travel, the stall sensor will go high / low. The motor runs and the stall sensor goes high / low. Y↓N→Go to Flag 2. Check MOT09-043. Refer to: • GP 10 How to Check a motor. • P/J65, IOT PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Transfer / detack motor (45-87 ppm), part of PL 10.25 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Remove the transfer / detack corotron. Enter dC330 code 09-073 transfer / detack cleaner home sensor. Press Start. Manually actuate the sensor The display changes. Y↓N→Go to Flag 1. Check Q09-070. Refer to: • GP 11 How to Check a Sensor. • P/J65, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Transfer / detack cleaner home sensor, (45-87 ppm), part of PL 10.25 Item 1 • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The fault can be intermittent, perform the following: • Check the wiring, GP 7. Repair if necessary. • Check for binding of the transfer / detack cleaner as it moves up and down the corotron shield. part of PL 10.25 Item 1. • Ensure that P/J65 on the IOT PWB is connected correctly. • Check for toner contamination on the front end of the short paper path. With the corotron removed, clean the contaminated area. Remove and clean the transfer / detack cleaner home sensor.

• Code: 09-350
• Description: Erase Lamp Failure RAP 09-350 The photoreceptor erase lamp has failed.
• Troubleshooting Guides: Do not illuminate the erase lamp for an extended length of time as this may cause damage to the xerographic drum. NOTE: The door interlock switch must be cheated when checking +24V components. Cheat the door interlock switch. Enter dC330 code 09-022, photoreceptor erase lamp. Press start.. Observe the erase lamp. All the LEDs of the erase lamp are lit. Y↓N→Some of the LEDs of the erase lamp are lit. Y↓N→Go to Flag 1. +24V is available at P/J17 pin 1 on the LVPS. Y↓N→Install a new LVPS and base module, PL 1.10 Item 3. Go to Flag 2. +24V is available at P/J41 pin 1. Y↓N→Go to Flag 1. Check the inline fuse. The fuse is good. Y↓N→Install a new fuse, GP 7, PL 1.10 Item 9. If the fuse blows again, go to 01G Fused Distribution Check. Go to 01G +24V Distribution RAP. Go to Flag 3. +13V is available at P/J5 pin 14. Y↓N→NOTE: To gain access to the erase lamp wiring, remove the main drive module, (32-55 ppm) PL 4.15 Item 1, (65-87 ppm) PL 4.10 Item 1. Check the wiring, GP 7, from the in-line fuse to P/J41, pin 2. The wiring is good. Y↓N→Repair the wiring. Perform the steps that follow: • Check that the connector PJ41 is located correctly in the IOT frame. • Install a new erase lamp, (32-38 ppm) PL 9.22 Item 1, (45-87 ppm) PL 9.20 Item 1. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new erase lamp, (32-38 ppm) PL 9.22 Item 1, (45-87 ppm) PL 9.20 Item 1. The fault may be intermittent. Perform the steps that follow: • Check the wiring, GP 7 between P/J41 and P/J17 on the LVPS. • Ensure that the P/Js are correctly and securely connected. • Malfunction of the following associated circuits can cause 09-350 faults. – The inverter paper path and Inverter nip solenoid, go to 10-120, 10-121, 10-126 IOT Exit Sensor RAP. – The vacuum transport fan and Registration clutch, go to 10-101A, 10-102A, 10-103A Lead Edge Late to Fuser Exit Sensor RAP.

• Code: 09-360, 09-361, 09-362, 09-363
• Description: Toner Concentration Sensor Failure RAP 09-360 The toner concentration sensor has registered a reading outside the range, +0.75V to +4.55V for three consecutive sheets. 09-361 The toner concentration sensor is reading high. This indicates that the toner concentration (TC) is low. 09-362 The toner concentration sensor is reading low. This indicates that the toner concentration (TC) is high. 09-363 This code is generated by the following factors: • The developer is not positioned correctly against the xerographic module. • The toner concentration is low. • The machine is being installed. • On the fifth consecutive occurrence. GUI message – TONER CONTROL FAILURE
• Troubleshooting Guides: • Check developer roll area for toner and bead contamination. If necessary, go to IQ1 Image Quality Entry RAP. • If 09-360 fault, enter dC131 location 09-115, sensor failure lockout flag. Check that it is set to ‘0’. If set at ‘1’ the toner dispense motor will not run. • If 09-361 fault, enter dC131 location 09-001 TC lockout low. Check that it is set to ‘0’. If set at ‘1’ the toner dispense motor will not run. – Check that when the xerographic module latch is in the locked position, the developer module is correctly installed. • If 09-362 fault, enter dC131 location 09-276 TC lockout high. Check that it is set to ‘0’. If set at ‘1’ the toner dispense motor will not run • Switch off the machine, then switch on the machine, GP 14.
  Make 20 prints. If the following three conditions apply, go to the 09-310, 09-390 Low Toner Sensor Failure RAP. If not continue at the Procedure. 1. The prints or copies are faint. 2. The toner cartridge is not rotating. 3. The low toner sensor, 09-310, reading is high.
  NOTE: The door interlock switch must be cheated when checking +24V components. Go to Flag 1 and read the voltage at P/J93 pin 8. The voltage is outside the range of +0.7V to +4.5V. Y↓N→Check the steps that follow: • Check the wiring, GP 7, between P/J93 to P/J6 on the IOT PWB. • Refer to the 01B Ground Distribution RAP. • The developer assembly is correctly installed The voltage at P/J93, pin 8, is less than +0.75V. Y↓N→The voltage is greater than +0.7V to +4.5V range. Check the wiring, GP 7. Go to Flag 3. +24V is present at P/J93, pin 2. Y↓N→Disconnect P/J93. +24V is present at the harness end of P/J93, pin 2. Y↓N→Go to the 01G +24V Distribution RAP. Install a new developer assembly, (32-55 ppm) PL 9.17 Item 2, (65-87 ppm) PL 9.15 Item 2. Perform dC905 TC Sensor Calibration. Go to Flag 5. 0V is available at P/J93, pin 10. Y↓N→Go to the 01B 0V Distribution RAP. Enter dC131, 09-069, TC sensor control voltage, and record the displayed value. (100 displayed equals 1 volt). Go to Flag 4. Check the voltage at P/J93, pin 9. The displayed value is within 0.2V of the voltage checked at P/J93, pin 9. Y↓N→Disconnect P/J93. Check the voltage at pin 9. The recorded value is within 0.2V of the voltage checked at P/J93, pin 9. Y↓N→Check the wiring, GP 7, between P/J93 and P/J6 on the IOT PWB. The wiring is good. Y↓N→Repair the wiring. Perform the TC increase adjustment. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2.Perform the TC increase adjustment. Install a new developer assembly, (32-55 ppm) PL 9.17 Item 2, (65-87 ppm) PL 9.15 Item 2. Perform dC905 TC Sensor Calibration. Enter dC330. Enter the code 04-010, main drive motor. Press start. Add the code 09-040, toner dispense motor. Press Start. NOTE: The routine 09-040 times out after 5 seconds. The toner dispense motor runs. Y↓N→Go to Flag 2. Check MOT09-040. Refer to: • GP 10 How to Check a Motor. • P/J6, IOT PWB. • Go to 01G +24V Distribution RAP. • Go to 01B 0V Distribution RAP. Install new components as necessary: Toner dispense module, (35-45 ppm) PL 9.17 Item 1, (65-87 ppm) PL 9.15 Item 1. Check the toner dispense drive gears. The gears rotate. Y↓N→Install a new toner dispense module, (32-55 ppm) PL 9.17 Item 1, (65-87 ppm) PL 9.15 Item 1. Add the code 09-310, low toner sensor. Energize the components in the following order: • 04-010, main drive motor. • 09-010, photoreceptor motor. • 09-040, toner dispense motor. When the toner dispense motor stops, the toner level sensor display value is LOW. Y↓N→Go to the 09-310, 09-390 Low Toner Sensor Failure RAP. Perform the TC increase adjustment. Check the wiring, GP 7, between P/J6 on the IOT PWB and P/J93 on the developer module. The wiring is good. Y↓N→Repair the wiring. Go to Flag 3. +24V is present at P/J93, pin 2. Y↓N→Disconnect P/J93. +24V is present at the harness end of P/J93, pin 2. Y↓N→Go to the 01G +24V Distribution. Install a new developer assembly, PL 9.15 Item 2. Perform dC905 TC Sensor Calibration. Go to Flag 5. 0V is available at P/J93 pin 10. Y↓N→Go to the 01B 0V Distribution RAP. Enter dC131, 09-069, TC sensor control voltage, and record the displayed value. (100 displayed equals 1 volt). Go to Flag 4. Check the voltage at P/J93, pin 9. The displayed value is within 0.2V of the voltage checked at P/J93 pin 9. Y↓N→Disconnect P/J93. Check the voltage at pin 9. The displayed value is within 0.2V of the voltage checked at P/J93 pin 9. Y↓N→Check the wiring, GP 7, between P/J93 and P/J6 on the IOT PWB. The wiring is good. Y↓N→Repair the wiring. Perform the TC increase adjustment Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the TC increase adjustment Install a new developer assembly, (32-55 ppm) PL 9.17 Item 2, (65-87 ppm) PL 9.15 Item 2. Perform dC905 TC Sensor Calibration. Perform the TC reduction adjustment. If the 09-360 is intermittent and causes the message Machine unavailable. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform the TC reduction adjustment.
  TC reduction adjustment Perform the following: 1. Enter dC330, code 04-010, main drive motor; code 09-010, photoreceptor motor; 09-066, developer bias. 2. Start the routine. The start will have to be pressed every 5 seconds to restart the developer bias routine. 3. Monitor the voltage output, Flag 1, at P/J6 pin 8 on the IOT PWB. NOTE: The toner concentration cannot be adjusted and maintained by making high area coverage prints. 4. Run the routine until the monitored voltage is greater than 0.9 volts. 5. Check the image quality.
  TC increase adjustment Perform the following: 1. Enter dC330, code 04-010, main drive motor; 09-040, toner dispense motor; 09-045, toner cartridge motor. 2. Start the routine. The start will have to be pressed every 5 seconds to restart the toner dispense motor and the toner cartridge routines. 3. Monitor the voltage output, Flag 1, at P/J6 pin 8 on the IOT PWB. 4. Run the routine until the monitored voltage is between 2.2 and 2.8 volts 5. Check the image quality

• Code: 09-365
• Description: Relative Humidity Sensor Failure RAP 09-365 Average humidity reading is out of limits. Also use this RAP if the relative humidity sensor is suspected of working incorrectly. A faulty relative humidity sensor can cause image quality problems.
• Troubleshooting Guides: Enter dC330 code 09-365, relative humidity sensor, Q09-365. Press start. Observe the displayed state of Q09-365.. Open the bypass tray, gently blow on the relative humidity sensor PWB. Observe again the displayed state of Q09-365. The displayed state has changed. Y↓N→Go to Flag 1. Check for +5V at P/J7 pin 3 on the IOT PWB. +5V is present. Y↓N→Go to the 01E +5V Distribution RAP. Go to Flag 1. Check for +5V at P/J46 pin 1. +5V is present. Y↓N→Check the wiring between P/J7 on the IOT PWB and P/J46, GP 7. Repair wiring as necessary. Install a new relative humidity sensor / ambient temperature sensor, (32-38 ppm) PL 9.22 Item 4, (45-87 ppm) PL 9.20 Item 4. If the fault continues, perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. If possible, check the relative humidity of the external environment using a hygrometer. Compare with a reading from the sensor Q09-365. Refer to the NOTE above Table 1. If a hygrometer is not available refer to Table 1 for the approximate expected humidity value. Compare the expected values with Q09-365. If the value of Q09-365 is very different from the expected reading. Install a new relative humidity sensor / ambient temperature sensor, (32-38 ppm) PL 9.22 Item 4, (45-87 ppm) PL 9.20 Item 4. If the fault continues, perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. If the fault is intermittent, perform the steps that follow: • Check the wiring, GP 7. Repair if necessary. • Make sure that the P/Js are correctly and securely connected. NOTE: The actual value is not critical. If the reading from Q09-365 is approximately within the range indicated in column 4, Table 1, the sensor is good.
  Relative humidity values External environment Average relative humidity Cold machine relative humidity Warm machine relative humidity
  Wet 80% 80% 40% to 50% Ambient 50% 50% 15% to 30% Dry 10% 10% 1% to 7%

• Code: 09-370
• Description: Developer Temperature Sensor Failure RAP 09-370 The average developer temperature reading is out of limits.
• Troubleshooting Guides: Enter dC330 code 09-370, developer temperature sensor Q09-370. Press start. Observe the displayed state of Q09-370. Remove the xerographic module. Disconnect P/J47. Cheat the front door interlock. Observe again the displayed state of Q09-370. The displayed state has changed. Y↓N→Go to Flag 1. Check for +5V at P/J7 pin 5 on the IOT PWB. +5V is present. Y↓N→Go to the 01E +5V Distribution RAP. Go to Flag 1. Check for +5V at P/J47 pin 3. +5V is present. Y↓N→NOTE: To gain access to the wiring, remove the main drive module, (32-55 ppm) PL 4.15 Item 1, (65-87 ppm) PL 4.10 Item 1 and the left hand cover, PL 8.10 Item 3. Check the wiring between P/J7 on the IOT PWB and P/J47. Repair the wiring as necessary. Install a new temperature sensor, (32-38 ppm) PL 9.22 Item 5, (45-87 ppm) PL 9.20 Item 5. If the fault persists. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Q09-370 is working correctly. Reconnect P/J47. If the fault is intermittent, perform the steps that follow: • Check the wiring, GP 7. Repair if necessary. • Make sure that the P/Js are correctly and securely connected.

• Code: 09-375
• Description: Ambient Temperature Sensor Failure RAP 09-375 The average ambient temperature is out of limits.
• Troubleshooting Guides: Enter dC330 code 09-375, ambient temperature sensor, Q09-375. Press start. Observe the displayed state of Q09-375.. Open the left hand door, gently blow on the temperature sensor PWB. Observe again the displayed state of Q09-375. The displayed state has changed. Y↓N→Go to Flag 1. Check for +5V at P/J7 pin 3 on the IOT PWB. +5V is present. Y↓N→Go to the 01E +5V Distribution RAP. Go to Flag 1. Disconnect P/J46. Check for +5V at P/J46, pin 1. +5V is present. Y↓N→Check the wiring between P/J7 on the IOT PWB and P/J46, GP 7. Repair the wiring as necessary. Install a new relative humidity sensor / ambient temperature sensor, (32-38 ppm) PL 9.22 Item 4, (45-87 ppm) PL 9.20 Item 4. If the fault persists, perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The ambient temperature sensor is working correctly. If the fault is intermittent, perform the steps that follow: • Check the wiring, GP 7. Repair if necessary. • Make sure that the P/Js are correctly and securely connected, GP 11.

• Code: 09-380
• Description: Waste Toner Door Switch Failure RAP 09-380 The waste toner door switch has detected that the waste toner bottle is missing or the door is open during run.
• Troubleshooting Guides: Enter dC330 code 09-380 waste toner door switch, S09-380. Press start. Open and close the waste toner door. The display changes. Y↓N→Go to Flag 1. Check S09-380. Refer to: • GP 13 How to Check a Switch. • P/J7, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Waste toner door switch, (32-55 ppm) PL 4.15 Item 8, (65-87 ppm) PL 4.10 Item 8. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Main drive module, (32-55 ppm) PL 4.15 Item 1, (65-87 ppm) PL 4.10 Item 1. Make sure that S09-380 is mounted correctly. Install new components as necessary.

• Code: 09-399
• Description: Incompatible Xerographic Module RAP 09-399 The xerographic module CRUM failed the authorization check. The authorization check is performed to ensure that the xerographic module installed in the system is compatible with the current machine configuration and the customer service plan.
• Troubleshooting Guides: To check the chosen service plan. Enter Tools Mode: 1. Press the Access A button, (XE has a KEY ICON) and enter the password i.e. (1111). 2. Select: Go To Tools. 3. Select: More. 4. Select: Consumable Management. 5. Select: Service Plan. 6. The greyed out icon will indicate the chosen service plan. Refer to Table 1. NOTE: All new machines are configured to metered. A customer with an unmetered plan should only have new sold xerographic module.
  A Sold – Xerox service agreement does not include the cost of the xerographic module B Meter – Xerox service agreement does include the cost of the xerographic module C Aftermarket -System will accept non-Xerox and OEM supplied xerographic module with no CRUM D Not used
  NOTE: There is no communication with the CRUM when the system is configured to aftermarket (3rd party). To Change the Service Plan Type • Obtain the machine serial number. • Enter the Service Plan window in Tools Mode.

• Code: 10-101, 10-102, 10-103
• Description: Lead Edge Late to Fuser Exit Switch Entry RAP 10-101 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a simplex sheet. 10-102 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 1. 10-103 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 2.
• Troubleshooting Guides: • If the speed of the machine is 32-55 ppm, go to 10-101A, 10-102A, 10-103A Lead Edge Late to Fuser Exit Switch RAP. • If the speed of the machine is 65-87 ppm, go to 10-101B, 10-102B, 10-103B Lead Edge Late to Fuser Exit Switch RAP.

• Code: 10-101A, 10-102A, 10-103A
• Description: Lead Edge Late to Fuser Exit Switch RAP (32-55 ppm) 10-101 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a simplex sheet. 10-102 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 1. 10-103 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 2.
• Troubleshooting Guides: • Make sure that the correct RAP is used. To identify the correct RAP to use, go to 10-101, 10-102, 10-103 Lead Edge Late to Fuser Exit Switch Entry RAP. • Check the condition of the paper in all trays. Refer to IQ1 and GP 20. • Check for obstructions in the registration transport. • Check for obstructions in the short paper path assembly. • Check that the short paper path assembly latches without excessive force, PL 10.25 Item 1. . In Replacement Step 5, check the latch mechanism. • Check the stripper fingers on the xerographic module. • Check for paper in the fuser module. • Check the fuser stripper fingers for contamination, (32-55 ppm) PL 10.8 Item 4. • If a 10-101 is caused by paper fed from the bypass tray, check for paper skew. • If a 10-103 is caused by a skewed sheet on side 2, check the inverter, PL 10.12 Item 1. Also check the duplex paper path (32-55 ppm) PL 8.22 Item 1. Install new components as necessary. • If 10-101 jams, check that all of the HT connectors are pushed fully home on the HVPS.
  NOTE: The door interlock switch must be cheated when checking +24V components. Enter dC330 code 10-100 fuser exit switch, S10-100. Press Start. Manually actuate the switch with a piece of paper. The display changes. Y↓N→Go to Flag 1. Check S10-100. Refer to: • GP 13 How to Check a Switch. •. • P/J35, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser exit switch, (32-55 ppm) PL 10.8 Item 11. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-065 vacuum transport fan, MOT10-065.. Press Start, The fan runs. Y↓N→Go to Flag 2. Check MOT10-065. Refer to: • GP 10 How to Check a Motor. •. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Short paper path assembly, PL 10.25 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor. Press Start. Add code 08-070 registration clutch, CL08-070. Press Start. NOTE: The clutch will switch off after 5 seconds. The jam clearance knob 4c, PL 8.15 Item 10, rotates. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration clutch, (32-55 ppm) PL 8.15 Item 7. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 4. Check Q08-150. Refer to: • GP 11 How to Check a Sensor. •. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, (32-55 ppm) PL 8.15 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following components, refer to GP 7: • Registration roll, PL 8.15 Item 9. • Roll assembly on the short paper path assembly, PL 10.25 Item 1. • Check the detack corotron and the connection to the HVPS. Refer to 09-060 HVPS Fault RAP • The drive gear on the fuser module, (32-55 ppm) PL 10.8 Item 1. • The fuser drive gear on the main drives module, (32-55 ppm) PL 4.17 Item 10. • Fuser web motor and the fuser web, 10A Fuser Web Motor RAP. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.

• Code: 10-101B, 10-102B, 10-103B
• Description: Lead Edge Late to Fuser Exit Switch RAP (65- 87 ppm) 10-101 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a simplex sheet. 10-102 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 1. 10-103 The lead edge of the paper failed to actuate the fuser exit switch within the correct time after the registration clutch was energized for a duplex sheet side 2.
• Troubleshooting Guides: NOTE: The door interlock switch must be cheated when checking +24V components. Enter dC330 code 10-100 fuser exit switch, S10-100. Press Start. Manually actuate the switch with a piece of paper. The display changes. Y↓N→Go to Flag 1. Check S10-100. Refer to: • GP 13 How to Check a Switch. •. • P/J35, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser exit switch, (65-87 ppm) PL 10.10 Item 11 • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-065 vacuum transport fan, MOT10-065.. Press Start, The fan runs. Y↓N→Go to Flag 2. Check MOT10-065. Refer to: • GP 10 How to Check a Motor. •. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Short paper path assembly, PL 10.25 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 04-010 main drive motor. Press Start. Add code 08-070 registration clutch, CL08-070. Press Start. NOTE: The clutch will switch off after 5 seconds. The jam clearance knob 4c, PL 8.17 Item 10, rotates. Y↓N→Go to Flag 3. Check CL08-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration clutch, (65-87 ppm) PL 8.17 Item 7. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-150 registration sensor, Q08-150. Press Start. Manually actuate the sensor with a piece of paper. The display changes. Y↓N→Go to Flag 4. Check Q08-150. Refer to: • GP 11 How to Check a Sensor. •. • P/J16, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Registration sensor, PL 8.17 Item 3. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following components, refer to GP 7: • Registration roll, (65-87 ppm) PL 8.17 Item 9. • Roll assembly on the short paper path assembly, PL 10.25 Item 1. • Check the detack corotron and the connection to the HVPS. Refer to 09-060 HVPS Fault RAP • The drive gear on the fuser module, (65-87 ppm) PL 10.10 Item 1. • The fuser drive gear on the main drives module, (65-87 ppm) PL 4.12 Item 10. • Fuser web motor and the fuser web, 10A Fuser Web Motor RAP. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.

• Code: 10-107, 10-108, 10-109, 10-110
• Description: Trail Edge Late from Fuser Exit Switch RAP 10-107 The trail edge of the paper failed to de-actuate the fuser exit switch within the correct time after the trail edge at the registration sensor, for a simplex non inverted sheet. 10-108 The trail edge of the paper failed to de-actuate the fuser exit switch within the correct time after the trail edge at the registration sensor, for a simplex inverted sheet. 10-109 The trail edge of the paper failed to de-actuate the fuser exit switch within the correct time after the trail edge at the registration sensor, for a duplex sheet side 1. 10-110 The trail edge of the paper failed to de-actuate the fuser exit switch within the correct time after the trail edge at the registration sensor, for a duplex sheet side 2.
• Troubleshooting Guides: Take care during this procedure. Motors will become hot during normal operation. NOTE: The door interlock switch must be cheated when checking +24V components. Enter dC330 code 10-100 fuser exit switch, S10-100. Press Start. Manually actuate the switch with a piece of paper. The display changes. Y↓N→Go to Flag 1. Check S10-100. Refer to: • GP 13 How to Check a Switch. • (32-55 ppm). (65-87). • P/J35, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser exit switch, (32-55 ppm) PL 10.8 Item 11 or (65-87 ppm) PL 10.10 Item 11 • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL10-045. Press Start. The solenoid energized. Y↓N→Go to Flag 2. Check SOL10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. • (32-55 ppm). (65-87 ppm). • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT 10-030. Press start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J45, P/J55 inverter motor driver PWB • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, (32-55 ppm) PL 4.17 Item 10, (65-87 ppm) PL 4.12 Item 10. • Fuser web motor and the fuser web, 10A Fuser Web Motor RAP. • Drives between inverter and the main drives module, PL 10.15. • Post fuser exit roller, PL 10.12 Item 9. NOTE: Excessive post fuser exit roll wear causes buckle between the fuser and the inverter assembly. This can cause severe ripple on the trail edge of A3 (11×17 inch) sheet and paper jams. • Upper baffle, (32-55 ppm) PL 10.12 Item 23, (65-87 ppm) PL 10.12 Item 22. • Baffle guide, PL 10.13 Item 3.

• Code: 10-120, 10-121, 10-126
• Description: IOT Exit Sensor RAP 10-120 The lead edge of the paper failed to reach the IOT exit sensor within the correct time after the trail edge at the fuser exit switch for an inverted sheet. 10-121 The lead edge of the paper failed to reach the IOT exit sensor within the correct time after the trail edge at the fuser exit switch for an non inverted sheet. 10-126 The trail edge of the paper failed to clear the IOT exit sensor within the correct time.
• Troubleshooting Guides: NOTE: Ensure that the door interlock switch is cheated when checking +24V components. Enter dC330 code 10-120 IOT exit sensor, Q10-120. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11 How to Check a Sensor. • (32-38 ppm). (65-87 ppm). • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • IOT exit sensor, PL 10.11 Item 13. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energises. Y↓N→Go to Flag 2. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • (32-55 ppm). (65-87 ppm). • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter nip solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL 10-045. Press Start. The solenoid energizes. Y↓N→Go to Flag 3. Check SOL 10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. • (32-55 ppm). (65-87 ppm). • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (32-55 ppm) PL 10.12 Item 23, (65-87 ppm) PL 10.12 Item 22. • Double exit nip roll, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1. • The fuser drive gear on the main drives module, (32-55 ppm) PL 4.17 Item 10, (65-87 ppm) PL 4.12 Item 10. • Check the IOT exit sensor mounting bracket on the nip roll guide, PL 10.11 Item 10. The bracket holds the IOT exit sensor in the correct position, PL 10.11 Item 13.

• Code: 10-132, 10-133, 10-134
• Description: Lead Edge Late to Inverter Sensor RAP (65-87 ppm) 10-132 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a simplex sheet. 10-133 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a duplex 1 sheet. 10-134 The lead edge of the paper failed to actuate the inverter sensor within the correct time after the fuser exit switch is made, for a duplex 2 sheet.
• Troubleshooting Guides: NOTE: The door interlock switch must be cheated when checking +24V components. Enter dC330 code 10-100 fuser exit switch, S10-100. Press Start. Manually actuate the switch with a piece of paper. The display changes. Y↓N→Go to Flag 1. Check S10-100. Refer to: • GP 13 How to Check a Switch. •. • P/J35, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser exit switch, PL 10.10 Item 11. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 sensor code 10-105 inverter sensor, Q10-105. Press Start. Manually actuate the sensor with a piece of paper. The display changes. Y↓N→Go to Flag 2. Check Q10-105. Refer to: • GP 11. How to Check a Sensor. •. • P/J61, IOT PWB • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter sensor, PL 10.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following components, refer to GP 7: • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10. • Fuser web motor and the fuser web, 10A Fuser Web Motor RAP. • Drives between inverter and the main drives module, PL 10.15. • Post fuser exit roller, PL 10.12 Item 9. NOTE: Excessive post fuser exit roll wear causes buckle between the fuser and the inverter assembly. This can cause severe ripple on the trail edge of A3 (11×17 inch) sheet and paper jams. • Upper baffle, PL 10.12 Item 22. • Baffle guide, PL 10.13 Item 3.

• Code: 10-135, 10-136, 10-137, 10-138
• Description: Trail edge Late from Inverter Sensor RAP 10-135 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex non invert sheet. 10-136 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex inverted sheet. 10-137 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 1. 10-138 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 2.
• Troubleshooting Guides: Enter dC330 code 10-105 inverter sensor, Q10-105. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11 How to Check a Sensor. •. • P/J61, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter sensor, PL 10.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (65-87ppm) PL 10.12 Item 22, (32-55ppm) PL 10.12 Item 23. • Double exit nip rolls, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energises. Y↓N→Go to Flag 2. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter nip solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL 10-045. Press Start. The solenoid energizes. Y↓N→Go to Flag 3. Check SOL 10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-055 tri-roll nip split solenoid, SOL 10-055. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL 10-055. Refer to: • GP 12 How to Check a Solenoid or Clutch. •. • P/J61, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Tri-roll nip split solenoid, PL 10.14 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 • 01G +24V Distribution RAP • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, (65-87ppm) PL 10.12 Item 22, (32-55ppm) PL 10.12 Item 23. • Double exit nip rolls, PL 10.11 Item 8. • Exit shaft assembly, PL 10.13 Item 4. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 4.12 Item 10.

• Code: 10-315, 10-320, 10-321, 10-323, 10-340, 10-350, 10-360, 10-380
• Description: Fuser Over Temperature RAP 10-315 The difference between 2 consecutive thermistor readings exceeds a given value. 10-320 During standby or run mode, the thermistor reading is not within the target temperature range. 10-321 Over temperature during standby mode, the thermistor reading is not within the target temperature range 10-323 Over temperature during run mode, the thermistor reading is not within the target temperature range. 10-340 Fuser temperature sensor A reading monitors above its normal operating temperature. 10-350 The hardware comparator detects a fuser reading greater than 240 degrees centigrade or a short circuit thermistor. 10-360 Fuser temperature sensor B reading is greater than the normal operating temperature. 10-380 The fuser delta value between the temperature sensors A and B is to high.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The display shows Ready to Copy. Y↓N→Refer to. Go to Flag 1. The voltage at the temperature sensors A and B should be 2.9 volts when the sensors are cold. In standby mode the voltage should be 0.78 to 0.98 volts. Refer to: • P/J35, IOT PWB. • 01D +3.3 V Distribution RAP. • 01B 0V Distribution RAP Before new components are installed, use the machine resident diskette to restore the NVM values to default. Install new components as necessary: • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • LVPS and base module, PL 1.10 Item 3. • Fuser Module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1. Perform SCP 6 Final Actions.

• Code: 10-322, 10-324, 10-325, 10-330, 10-370
• Description: Fuser Under Temperature RAP 10-322 Under temperature during standby mode, the thermistor reading is not within the target temperature range 10-324 under temperature during run mode, the thermistor reading is not within the target temperature range 10-325 The fuser control task watchdog timer has not been reset within a specified period. 10-330 The initial fuser temperature rise was not achieved within 30 seconds from the start of warm up mode or the standby temperature was not reached within 150 seconds. 10-370 During power save mode, the thermistor reading is not within the target value, after the fuser has cooled to the power save temperature.
• Troubleshooting Guides: Switch off the machine GP 14. Remove the fuser module and check the continuity between pin 1 and pin 2 and between pin 3 and pin 4 on the fuser module connector. There is continuity. Y↓N→Install a new fuser module, (32-55 ppm) PL 10.8 Item 1 or (65-87 ppm) PL 10.10 Item 1. Install the fuser module and disconnect PJ24, (32-38 ppm), (45-87 ppm). Go to Flag 2 and check for continuity between pin 1 and 3 and between pins 4 and 6 at the harness end. There is continuity. Y↓N→Check the fuser connector assembly. If necessary, install a new fuser connector assembly, (32-55 ppm) PL 4.15 Item 9, (65-87 ppm) PL 4.10 Item 9. Connect PJ24, (32-38 ppm), (45-87 ppm). NOTE: The voltage will be 100% of the ACL voltage when the machine is switched on from cold and pulse between 60% and 100% during standby. Go to Flag 2 and check for ACL at PJ24. Switch on the machine, GP 14. ACL is available at PJ24 between pin 1 and 3, and between pin 4 and 6. Y↓N→Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. • If the fault still occurs, install a new LVPS and base module, PL 1.10 Item 3 Go to Flag 1. With the fuser cold, check for +2.9V at pin 1 and at pin 2. +2.9V is available at both pins. Y↓N→Go to Flag 1. Refer to: • P/J35, IOT PWB. • 01D +3.3 V Distribution RAP. • 01B 0V Distribution RAP Install new components as necessary. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Perform SCP 6 Final Actions.

• Code: 10-399
• Description: Fuser Authorization Failure RAP 10-399 The fuser CRUM failed the authorization check. The authorization check is performed to ensure that the fuser installed in the system is compatible with the machine configuration: 50Hz or 60Hz.
• Troubleshooting Guides: Install a new Fuser module that matches the machine configuration. • Fuser module (32-55 ppm), PL 10.8 Item 1. • Fuser module (65-87 ppm), PL 10.10 Item 1.

• Code: 10A
• Description: Fuser Web Motor RAP Use this RAP when the fuser web motor is suspected of having failed. Indications of motor failure are contaminated stripper fingers and fuser roll. This fault may also cause paper jams in the inverter.
• Troubleshooting Guides: NOTE: The door interlock switch must be cheated when checking +24V components. The web motor does not run continuously. It is pulsed on for multiples of 0.9 seconds duration. The pulsing of the motor is felt or heard during the print mode. Enter dC330 code 10-010 fuser web motor, MOT10-010. The movement is very slow (approximately 0.1 rev per minute). The motor runs. Y↓N→Go to Flag 1. Check MOT10-010. Refer to: •. • GP 10 How to Check a Motor. • P/J154, Main Drives PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Fuser web motor assembly, (32-55 ppm) PL 4.17 Item 1. • Fuser web motor assembly, (65-87 ppm) PL 4.12 Item 1. • Main drives module, (32-55 ppm) PL 4.15 Item 1. • Main drives module, (65-87 ppm) PL 4.10 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following: • Drive coupling on the fuser web motor shaft, (65-87 ppm) PL 4.12 Item 1. • Drive coupling on the fuser web motor shaft, (32-55 ppm) PL 4.17 Item 1. • Drive coupling on the web assembly. The life expectancy of the fuser web is the same as the Fuser module. Install new Fuser module, (32-55 ppm) PL 10.8 Item 1, (65-87 ppm) PL 10.10 Item 1.

• Code: 11-005-110, 11-006-110, 11-310-110, 11-311-110
• Description: Front Tamper Move Failure RAP 11-005-110 Front tamper fails to move to the front position. 11-006-110 Front tamper fails to move to the rear position. 11-310-110 Front tamper not at the front home position. 11-311-110 Front tamper not at the rear home position
• Troubleshooting Guides: •. Check for damage or obstructions that would prevent the tamper assembly from operating correctly. If necessary, install a new tamper assembly, PL 11.16 Item 1. • Jams can be caused by removing prints from bin 1 before the machine has finished printing. If the tampers are touched while they are moving, they may stall and cause the machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher and the tray 3 and tray 4 to paper path interface. • Jams can also be caused if the tray settings do not match the paper in the trays. Make sure the tray settings are correct. • Check the condition and the tension of the front tamper drive belt. Tensioning is achieved by a spring on the motor, the motor should be free to move. • If there is a large jam of paper above bin 1 that has obstructed the tampers, this has probably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor. Perform the following: – Check the paper for defects that could degrade the tamping operation e.g. curl, paper condition, buckling or paper type. Refer to IQ1 Image Quality Entry RAP. – Check the operation of the paddle roll, refer to 11-024-110, 11-025-110 Paddle Roll Failure RAP. – Check the operation of the bin 1 upper level sensor, refer to 11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failure RAP. – Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. – Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-310, actuate the front tamper home sensor. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-005-120, 11-006-120, 11-310-120, 11-311-120
• Description: Front Tamper Move Failure RAP 11-005-120 Front tamper fails to move to the front position. 11-006-120 Front tamper fails to move to the rear position. 11-310-120 Front tamper not at the front home position. 11-311-120 Front tamper not at the rear home position.
• Troubleshooting Guides: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately. The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-120 1K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-310. Actuate the front tamper home sensor, Q11-310. The display changes. Y↓N→Go to Flag 1. Check Q11-310. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J16, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-005-130, 11-006-130, 11-310-130, 11-311-130
• Description: Front Tamper Move Failure RAP 11-005-130 The front tamper fails to move to the front position. 11-006-130 The front tamper fails to move to the rear position. 11-310-130 The front tamper is not at the front home position. 11-311-130 The front tamper is not at the rear home position. NOTE: The home position is the outermost position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-005 tamper motor front move, then 11-003 tamper motor front home. The front tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-003. Refer to: • GP 10, How to Check a Motor. • P/J404, Carriage PWB. • 11C-130, HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Front tamper motor, PL 11.46 Item 10. Enter dC330, code 11-310, actuate the front tamper home sensor by using the stacked codes, 11-003 and 11-005 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130, HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage assembly, PL 11.46 Item 1. Go to Flag 3. Check the harness and connectors P/J412 and P/J432. Also check the harness and connectors P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary, PL 11.46.

• Code: 11-005-170, 11-006-170, 11-310-170, 11-311-170
• Description: Compiler Carriage Front Tamper Move Failure RAP 11-005-170 The compiler carriage front tamper fails to move to the front position. 11-006-170 The compiler carriage front tamper fails to move to the rear position 11-310-170 The compiler carriage front tamper is not at the front home position. 11-311-170 The compiler carriage front tamper is not at the rear home position.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-005 tamper motor front move, then 11-003 tamper motor front home. The front tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-003. Refer to: • GP 10, How to Check a Motor. • P/J404, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Front tamper motor, PL 11.72 Item 10. Enter dC330, code 11-310, actuate the front tamper home sensor by using the stacked codes, 11-003 and 11-005 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage assembly, PL 11.72 Item 1. Go to Flag 3. Check the connectors and harness between P/J412 and P/J432. Also check the connectors and harness between P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.

• Code: 11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319-110
• Description: Rear Tamper Move Failure RAP 11-007-110 Rear tamper fails to move to the front position. 11-008-110 Rear tamper fails to move to the rear position. 11-312-110 Rear tamper is not at the front home position. 11-313-110 Rear tamper is not at the rear home position. 11-319-110 Rear tamper is not at the away home position. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
• Troubleshooting Guides: •. Check for damage or obstructions that would prevent the tamper assembly from operating correctly. If necessary, install a new tamper assembly, PL 11.16 Item 1. • Jams can be caused by removing prints from bin 1 before the machine has finished printing. If the tampers are touched while they are moving, they may stall and cause the machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher and the tray 3 and tray 4 to paper path interface. • Jams can also be caused if the tray settings do not match the paper in the trays. Make sure the tray settings are correct. • Check the condition of the front tamper drive belt and that it is correctly tensioned. Tensioning is achieved by a spring on the motor, the motor should be free to move. • If there is a large jam of paper above bin 1 that has obstructed the tampers, this has probably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor. Perform the following: – Check the paper for defects that could degrade the tamping operation e.g. curl, paper condition, buckling or paper type. Refer to IQ1 Image Quality Entry RAP. – Check the operation of the paddle roll, refer to 11-024-110, 11-025-110 Paddle Roll Failure RAP. – Check the operation of the bin 1 upper level sensor, refer to 11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failure RAP. – Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. – Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-311, actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1 and check Q11-311. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330, actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2 and check Q11-319. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-007-120, 11-008-120, 11-312-120, 11-313-120, 11-319-120
• Description: Rear Tamper Move Failure RAP 11-007-120 Rear tamper fails to move to the front position. 11-008-120 Rear tamper fails to move to the rear position. 11-312-120 Rear tamper is not at the front home position. 11-313-120 Rear tamper is not at the rear home position. 11-319-120 Rear tamper is not at the away home position.
• Troubleshooting Guides: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-311. Actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1. Check Q11-311. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330. Actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2. Check Q11-319. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-007-130, 11-008-130, 11-312-130, 11-313-130
• Description: Rear Tamper Move Failure RAP 11-007-130 The rear tamper fails to move to the front position. 11-008-130 The rear tamper fails to move to the rear position. 11-312-130 The rear tamper is not at the front home position. 11-313-130 The rear tamper is not at the rear home position. NOTE: The home position is the outermost position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-006 tamper motor rear move, then 11-004 tamper motor rear home. The rear tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-004. Refer to: • GP 10, How to Check a Motor. • P/J402, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Rear tamper motor, PL 11.46 Item 10. Enter dC330, code 11-311, actuate the front tamper home sensor by using the stacked codes, 11-004 and 11-006 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage assembly, PL11.46/1. Go to Flag 3. Check the harness and connectors P/J412 and P/J432. Also, check the harness and connectors P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary.

• Code: 11-007-170, 11-008-170, 11-312-170, 11-313-170
• Description: Compiler Carriage Rear Tamper Move Failure RAP 11-007-170 The compiler carriage rear tamper fails to move to the front position. 11-008-170 The compiler carriage rear tamper fails to move to the rear position 11-312-170 The compiler carriage rear tamper is not at the front home position. 11-313-170 The compiler carriage rear tamper is not at the rear home position
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-006 tamper motor rear move, then 11-004 tamper motor rear home. The rear tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-004. Refer to: • GP 10, How to Check a Motor. • P/J402, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Rear tamper motor, PL 11.72 Item 10. Enter dC330, code 11-311, actuate the front tamper home sensor by using the stacked codes, 11-004 and 11-006 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage assembly, PL 11.72 Item 1 Go to Flag 3. Check the connectors and harness between P/J412 and P/J432. Also check connectors and harness P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.

• Code: 11-012-130, 11-014-130, 11-315-130, 11-316-130
• Description: Compiler Carriage Position Failure RAP 11-012-130 The compiler carriage is not at the home position. 11-014-130 The compiler carriage fails to move. 11-315-130 The carriage upper limit switch is actuated. 11-316-130 The carriage lower limit switch is actuated. NOTE: The home position is with the compiler carriage at the upper limit position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-315. Actuate the carriage upper limit switch, S11-315. The display changes. Y↓N→Go to Flag 1. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage upper limit switch, PL 11.44 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-316. Actuate the carriage lower limit switch, S11-316. The display changes. Y↓N→Go to Flag 2. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage lower limit switch, PL 11.44 Item 10. • HCSS PWB, PL 11.56 Item 5. Enter dC330, codes 11-014 CC motor move up, then, 11-016 CC motor move down. The compiler carriage moves between the top and bottom limits. Y↓N→Go to Flag 3. Check the compiler carriage elevator motor, MOT11-013. Refer to: • GP 10, How to Check a Motor. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Compiler carriage elevator motor, PL 11.44 Item 8. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-317. Actuate the Compiler carriage safety switch, S11-317. The display changes. Y↓N→Go to Flag 4. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage safety switch, PL 11.47 Item 4. Go to Flag 5, check the harness and connectors P/J410 and P/J434, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.

• Code: 11-024-110, 11-025-110
• Description: Paddle Roll Failure RAP 11-024-110 The paddle is not at the home position. 11-025-110 The paddle fails to rotate.
• Troubleshooting Guides: Check the following: • That there is no paper or other obstructions in the vicinity of the paddle. • The paddle roll position sensor bracket is holding the sensor in the correct position, i.e. the flag is in the middle of the sensor gap and the sensor does not touch any moving components. • Check that paper type is set correctly. If heavyweight paper is used but not set in the UI, the compiler capacity can be exceeded. Refer to 11J-110 Mis-Registration in Stapled Sets and Non-stapled Sets RAP. • Check the position of the paddles. With the paddle roll in the home position both sets of paddles must be within the output cover, if they are not, -110 Paddle Wheel Shaft Assembly. If any of the paddles are out of alignment to other paddles, install a new paddle wheel shaft assembly, PL 11.8 Item 4. • 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-024, paddle home position and 11-025, paddle run. The paddle rotates correctly. Y↓N→Go to Flag 2. Check the paddle motor, MOT 11-024. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J310, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle motor, PL 11.8 Item 10. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-025 and stack the code 11-326, to actuate the paddle roll position sensor Q11-326. The display cycles high/low. Y↓N→Go to Flag 1 and check Q11-326. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. •. • P/J314, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle roll position sensor, PL 11.8 Item 11. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-024-120, 11-025-120
• Description: Paddle Roll Failure RAP 11-024-120 The paddle is not at the home position. 11-025-120 The paddle fails to rotate.
• Troubleshooting Guides: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-024, paddle home position and 11-025, paddle run. The paddle rotates correctly. Y↓N→Go to Flag 2. Check the paddle motor, MOT 11-024. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J14, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle motor, PL 11.104 Item 10. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-025 and stack the code 11-326, to actuate the paddle roll position sensor Q11-326. The display cycles high/low. Y↓N→Go to Flag 1. Check Q11-326. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. •. • P/J2, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP Repair or install new components as necessary: • Paddle roll position sensor, PL 11.104 Item 11. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-024-130, 11-025-130
• Description: Paddle Position Failure RAP 11-024-130 The paddle is not at the home position. 11-025-130 The paddle fails to rotate.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-025, paddle roll motor run and 11-024 paddle roll motor home. Check the movement of the paddle. The paddle roll rotates. Y↓N→Go to Flag 2 and Flag 4. Check the paddle roll motor, MOT11-024. Refer to: • GP 10, How to Check a Motor. • P/J406, P/J401, Carriage PWB. • P/J428, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Paddle roll motor assembly, PL 11.47 Item 8. Enter dC330, code 11-326, actuate the paddle roll home sensor, Q11-326. The display changes. Y↓N→Go to Flag 1 and Flag 3, check the sensor Q11-326. Refer to: • GP 11 How to Check a Sensor. • P/J409 and P/J411, Carriage PWB. • P/J423, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • HCSS PWB, PL 11.56 Item 5. • Paddle roll home sensor, PL 11.47 Item 9. Perform SCP 6 Final Actions.

• Code: 11-024-170, 11-025-170
• Description: Compiler Carriage Paddle Position Failure RAP 11-024-170 The compiler carriage paddle is not at the home position. 11-025-170 The compiler carriage paddle fails to rotate. NOTE: The paddle is in the home position when the sensor flag is located between the sensor jaws.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-025, paddle roll motor run and 11-024 paddle roll motor home, to check the movement of the paddle. The paddle roll rotates. Y↓N→Go to Flag 2 and Flag 4, check the paddle roll motor, MOT11-024. Refer to: • GP 10, How to Check a Motor. • P/J406, P/J401, Carriage PWB and P/J428 HCSS PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Paddle roll motor assembly, PL 11.73 Item 8. Enter dC330, code 11-326, actuate the paddle roll home sensor, Q11-326. The display changes. Y↓N→Go to Flag 1 and Flag 3, check the sensor Q11-326. Refer to: • GP 11 How to Check a Sensor. • P/J409, P/J411, Carriage PWB and P/J423 HCSS PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • HCSS PWB, PL 11.92 Item 5. • Paddle roll home sensor, PL 11.73 Item 9. Perform SCP 6 Final Actions.

• Code: 11-024-171, 11-026-171
• Description: Paddle Roller Position RAP 11-024-171 The paddle roller has failed to return to the home position. 11-006-171 The paddle roller has failed to move from the home position.
• Troubleshooting Guides: shows the location of the components. Enter dC330, code 11-326. Manually operate the paddle roller home sensor, Q11-326. The display changes. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the paddle roller home sensor, Q11-326. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle roller home sensor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-025 Paddle Roll Motor Run, to check the movement of the paddle. The paddle turns. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the paddle roller motor, MOT11-025. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components ad necessary: • Paddle roller motor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-030-110, 11-334-110, 11-335-110, 11-336-110
• Description: Bin 1 Movement Failure RAP 11-030-110 Bin 1 fails to move. 11-334-110 Bin 1 has reached the upper limit of travel. 11-335-110 Bin 1 has reached the lower limit of travel. 11-336-110 Bin 1 is not at the home position. NOTE: The home position of bin 1 is when bin 1 is actuating the bin 1 lower level sensor. See the final actions at the end of the procedure. Three sensors and two switches monitor the level of paper in bin 1 and the position of the tray: • The bin 1 upper level sensor, the highest of two sensors that detect the top of the paper stack in bin 1, or the empty bin 1. • The bin 1 90% full sensor detects when the tray has descended to a position where the tray is 90% full. • The bin 1 lower level sensor, the lowest of two sensors that detects when paper is removed from bin 1. • Bin 1 upper limit switch, S11-334. • Bin 1 lower limit switch, S11-335.
• Troubleshooting Guides: Perform the following: • Check for a physical obstruction that would prevent bin 1 from moving, such as an item of furniture. • Check that bin 1 is level front to back, if necessary perform ADJ 11.1-110 2K LCSS Bin 1 Level. • Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. • If there is a large jam of paper above bin 1, this has probably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor. Perform the relevant check: • If paper is overflowing the tray when it is at the lower limit, check the tray 90% full sensor. • If paper cannot be fed to bin 1 when it is at the highest position, check the bin 1 paper sensor – low and bin 1 paper sensor – high. Check the front and rear bin 1 drive belts. If necessary install new components, PL 11.10 Item 1.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Remove the 2K LCSS rear cover. Enter dC330 code 11-336, bin 1 motor encoder sensor Q11- 336, slowly rotate the encoder disk by hand. The display changes. Y↓N→Go to Flag 2 and check Q11-336. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 motor encoder sensor Q11-336, PL 11.10 Item 11. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-033. Bin 1 cycles down and up. Y↓N→Go to Flag 1. Check the bin 1 elevator motor, MOT11-030. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J318, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 elevator motor MOT11-030, PL 11.10 Item 8 • 2K LCSS PWB, PL 11.26 Item 1., enter dC330, code 11-332. Actuate the bin 1 upper level sensor Q11-332. The display changes. Y↓N→Go to Flag 4 and check Q11-332. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J314, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. •-110 2K LCSS Un-docking. Repair or install new components as necessary: • Bin 1 upper level sensor Q11-332, PL 11.12 Item 3. • 2K LCSS PWB, PL 11.26 Item 1., enter dC330, code 11-333. Actuate the bin 1 lower level sensor Q11-333. The display changes. Y↓N→Go to Flag 3 and check Q11-333. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J314, 2K LCSS PWB. • 11D-110, 2K LCSS Power Distribution RAP. •-110 2K LCSS Un-docking. Repair or install new components as necessary: • Bin 1 lower level sensor Q11-333, PL 11.12 Item 3. • 2K LCSS PWB, PL 11.26 Item 1.. Enter dC330 code 11-334. Actuate the bin 1 upper limit switch, S11-334. The display changes. Y↓N→Go to Flag 5 and check S11-334. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13 How to Check a Switch. • P/J315, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 upper limit switch, PL 11.10 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-335, actuate the bin 1 lower limit switch, S11-335. The display changes. Y↓N→Go to Flag 6 and check S11-335. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13 How to Check a Switch. • P/J317, 2K LCSS PWB. • 11D-110 2K LCSS Power Generation RAP. •-110 2K LCSS Un-docking. Repair or install new components as necessary: • Bin 1 lower limit switch, PL 11.12 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-331, actuate the bin 1 90% full sensor, Q11-331. The display changes. Y↓N→Go to Flag 7 and check Q11-331. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J316, 2K LCSS PWB. • 11D-110, 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 90% full sensor Q11-331, PL 11.10 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. As final actions, check the following sequence of operation: • When bin 1 is empty and at the top, the bin 1 lower level sensor, Q11-333 is actuated by the edge of the tray and the bin 1 upper level sensor, Q11-332 is de-actuated. • Paper is delivered to the tray until the bin 1 upper level sensor, Q11-332 is actuated. • The motor lowers the tray until the bin 1 upper level sensor, Q11-332 is de-actuated. • As the tray is lowered to accommodate the increase in stack height, the Bin 1 lower level sensor, Q11-333 is held actuated by the stack rear edge. • When the tray is emptied, the tray returns to the home position; the bin 1 lower level sensor, Q11-333 is de-actuated and the tray is elevated until both the bin 1 lower level sensor, Q11-333 and bin 1 upper level sensor, Q11-332 are made. The tray is then lowered until the bin 1 upper level sensor, Q11-332 is just cleared. In the home position the bin one upper limit switch, S11-334 is also actuated.

• Code: 11-030-120, 11-334-120, 11-335-120, 11-336-120
• Description: Bin 1 Movement Failure RAP 11-030-120 Bin 1 fails to move. 11-334-120 Bin 1 has reached the upper limit of travel. 11-335-120 Bin 1 has reached the lower limit of travel. 11-336-120 Bin 1 is not at the home position. NOTE: The home position of bin 1 is when bin 1 is actuating the bin 1 upper limit switch. See the final actions at the end of the procedure. Two sensors and two switches monitor the level of paper in bin 1 and the position of the tray • The bin 1 upper level sensor detects the top of the paper stack in bin 1. • The bin 1 90% full sensor detects when the tray has descended to a position where the tray is 90% full. • Bin 1 upper limit switch, S11-334. • Bin 1 lower limit switch, S11-335.
• Troubleshooting Guides: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Remove the 1K LCSS rear cover. Enter dC330 code 11-336, bin 1 motor encoder sensor Q11- 336. Slowly rotate the encoder disk by hand. The display changes. Y↓N→Go to Flag 2. Check Q11-336. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 motor encoder sensor Q11-336, PL 11.106 Item 11. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-033, bin 1 elevator motor, MOT11-030. Bin 1 cycles down and up. Y↓N→Go to Flag 1. Check MOT11-030. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J12, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 elevator motor, PL 11.106 Item 8. • 1K LCSS PWB, PL 11.124 Item 1.. Enter dC330, code 11-332, bin 1 upper level sensor, Q11-332. Actuate Q11-332. The display changes. Y↓N→Go to Flag 3. Check Q11-332. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J2, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 upper level sensor Q11-332, PL 11.106 Item 5. • 1K LCSS PWB, PL 11.124 Item 1.. Enter dC330 code 11-334, bin 1 upper limit switch, S11-334. Actuate S11-334. The display changes. Y↓N→Go to Flag 4. Check S11-334. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 13 How to Check a Switch. • P/J5, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 upper limit switch, PL 11.106 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-335, bin 1 lower limit switch, S11-335, actuate S11-335. The display changes. Y↓N→Go to Flag 5. Check S11-335. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 13 How to Check a Switch. • P/J4, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. •-110 1K LCSS Un-docking. Repair or install new components as necessary: • Bin 1 lower limit switch, PL 11.106 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-331, bin 1 90% full sensor, Q11-331. Actuate Q11-331. The display changes. Y↓N→Go to Flag 6. Check Q11-331. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J2, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Bin 1 90% full sensor Q11-331, PL 11.106 Item 5. • 1K LCSS PWB, PL 11.124 Item 1. As final actions, check the following sequence of operation: • When bin 1 is empty and at the top, bin 1 upper limit switch, S11-334 is actuated and the bin 1 upper level sensor, Q11-332 is de-actuated. • Paper is delivered to the tray until the bin 1 upper level sensor, Q11-332 is actuated. • The motor lowers the tray until the bin 1 upper level sensor, Q11-332 is de-actuated. • When the tray is emptied, the tray returns to the home position. In the home position the bin one upper limit switch, S11-334 is actuated.

• Code: 11-030-130, 11-336-130
• Description: Bin 1 Movement Failure RAP 11-030-130 Bin 1 fails to move. 11-336-130 Bin 1 is not at the home position. NOTE: The home position is at the uppermost position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-032 bin 1 elevator motor down to run the bin 1 elevator motor, MOT11- 030. MOT11-030 runs. Y↓N→Go to Flag 2. Check MOT11-030. Refer to: • GP 10, How to Check a Motor. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.52 Item 11. • HCSS PWB, PL 11.56 Item 5. Enter dC330, codes 11-032 bin 1 elevator motor down, then 11-030 bin 1 elevator motor home. Bin 1 moves away from, then back to, the home position. Y↓N→Check the bin 1 front and rear elevator belts: • Ensure that both belts are correctly positioned on the upper and lower pulleys. • Ensure that bin 1 is securely clamped to both elevator belts. Enter dC330, code 11-334, actuate the bin 1 upper limit switch, S11-334. The display changes. Y↓N→Go to Flag 3. Check the switch S11-334. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Bin 1 upper limit switch, PL 11.52 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-335, actuate the bin 1 lower limit switch, S11-335. The display changes. Y↓N→Go to Flag 4. Check the switch S11-335. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Bin 1 lower limit switch, PL 11.52 Item 2. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-035, actuate the bin 1 empty sensor, Q11-035. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-035. Refer to: • GP 11, How to Check a Sensor. • P/J416, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 1 empty sensor, PL 11.52 Item 5. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-030-170, 11-336-170
• Description: Bin 1 Movement Failure RAP 11-030-170 Bin 1 fails to move. 11-336-170 Bin 1 is not at the home position.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-032 bin 1 elevator motor down to run the bin 1 elevator motor, MOT11- 030. MOT11-030 runs. Y↓N→Go to Flag 2. Check MOT11-030. Refer to: • GP 10, How to Check a Motor. • P/J424, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.78 Item 11. • HCSS PWB, PL 11.92 Item 5. Enter dC330, codes 11-032 bin 1 elevator motor down, then 11-030 bin 1 elevator motor home. Bin 1 moves away from, then back to, the home position. Y↓N→Check the bin 1 front and rear elevator belts: • Ensure that both belts are correctly positioned on the upper and lower pulleys. • Ensure that bin 1 is securely clamped to both elevator belts. Enter dC330, code 11-035, actuate the bin 1 empty sensor, Q11-035. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-035. Refer to: • GP 11, How to Check a Sensor. • P/J416, HCSS PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Bin 1 empty sensor, PL 11.78 Item 5. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-334, actuate the bin 1 upper limit switch, S11-334. The display changes. Y↓N→Go to Flag 3. Check the switch S11-334. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary. • Bin 1 upper limit switch S11-334, PL 11.78 Item 1. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-335, actuate the bin 1 lower limit switch, S11-335. The display changes. Y↓N→Go to Flag 4. Check the switch S11-335. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary. • Bin 1 lower limit switch S11-335, PL 11.78 Item 2. • HCSS PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-031-130, 11-337-130
• Description: Bin 1 Offset Failure RAP 11-031-130 Bin 1 fails to offset. 11-337-130 Bin 1 is not at the offset home position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-034 Bin 1 offset motor run. Bin 1 moves. Y↓N→Go to Flag 2. Check the bin 1 offset motor, MOT11-034. Refer to: • GP 10, How to Check a Motor. • P/J416, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.56 Item 5. • Bin 1 offset motor, PL 11.52 Item 6. Enter dC330, code 11-337. Actuate the Bin 1 offset sensor, Q11-337. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-337. Refer to: • GP 11, How to Check a Sensor. • P/J416, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.56 Item 5. • Bin 1 offset sensor, PL 11.52 Item 7. Perform SCP 6 Final Actions.

• Code: 11-031-170, 11-337-170
• Description: Bin 1 Offset Failure RAP 11-031-170 Bin 1 fails to offset. 11-337-170 Bin 1 is not at the offset home position.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-034 Bin 1 offset motor run. Bin 1 moves. Y↓N→Go to Flag 2. Check the bin 1 offset motor, MOT11-034. Refer to: • GP 10, How to Check a Motor. • P/J416, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.92 Item 5. • Bin 1 offset motor, PL 11.78 Item 6. Enter dC330, code 11-337, actuate the Bin 1 offset sensor, Q11-337. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-337. Refer to: • GP 11, How to Check a Sensor. • P/J416, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.92 Item 5. • Bin 1 offset sensor, PL 11.78 Item 7. Perform SCP 6 Final Actions.

• Code: 11-036-130, 11-346-130
• Description: Bin 2 Movement Failure RAP 11-036-130 Bin 2 fails to move. 11-346-130 Bin 2 is not at the home position. NOTE: The home position is at the uppermost position.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-038, bin 2 elevator motor down to run the bin 2 elevator motor, MOT11- 036. MOT11-036 runs. Y↓N→Go to Flag 2. Check MOT11-036. Refer to: • GP 10, How to Check a Motor. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 2 elevator motor, PL 11.54 Item 11. • HCSS PWB, PL 11.56 Item 5. Enter dC330, codes 11-038 bin 2 elevator motor down, then 11-036 bin 2 elevator motor home. Bin 2 moves away from, then back to, the home position. Y↓N→Check the bin 2 front and rear elevator belts: • Ensure that both belts are correctly positioned on the upper and lower pulleys. • Ensure that bin 2 is securely clamped to both elevator belts. Enter dC330, code 11-344. Actuate the bin 2 upper limit switch, S11-344. The display changes. Y↓N→Go to Flag 3. Check the switch S11-344. Refer to: • GP 13, How to Check a Switch. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Bin 2 upper limit switch, PL 11.54 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-345. Actuate the bin 2 lower limit switch, S11-454. The display changes. Y↓N→Go to Flag 4. Check the switch S11-345. Refer to: • GP 13, How to Check a Switch. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Bin 2 lower limit switch, PL 11.54 Item 2. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-346. Actuate the bin 2 empty sensor, S11-041. The display changes. Y↓N→Go to Flag 1. Check the sensor S11-041. Refer to: • GP 13, How to Check a Sensor. • P/J418, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 2 empty sensor, PL 11.54 Item 5. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-040-130, 11-347-130
• Description: Bin 2 Offset Failure RAP 11-040-130 Bin 2 fails to offset. 11-347-130 Bin 2 is not at the offset home position NOTE: The offset home position is with bin 2 to the rear.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-040 bin 2 offset motor run. Bin 2 moves. Y↓N→Go to Flag 2. Check the bin 2 offset motor, MOT11-040. Refer to: • GP 10, How to Check a Motor. • P/J418, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.56 Item 5. • Bin 2 offset motor, PL 11.54 Item 6. Enter dC330, code 11-347. Actuate the bin 2 offset sensor, Q11-347. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-347. Refer to: • GP 11, How to Check a Sensor. • P/J418, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • HCSS PWB, PL 11.56 Item 5. • Bin 2 offset sensor, PL 11.54 Item 7. Perform SCP 6 Final Actions.

• Code: 11-043-110, 11-350-110
• Description: Hole Punch Operation Failure RAP 11-043-110 The hole punch fails to perform a punch cycle. 11-350-110 The hole punch is not at the home position.
• Troubleshooting Guides: • Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Check that the hole punch is present and correctly installed. • Check that the punch has not jammed in the down position. This can occur with transparencies and labels. NOTE: The home position of the punch unit is when the cut-out in the actuator is between the punch head home sensor jaws.
  NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Go to Flag 5, check the link between P/J307 pins 10 and 11, 2K LCSS PWB. The link is good. Y↓N→Repair the wiring or connector. Enter dC330, code 11-351, actuate the punch head present sensor, Q11-351. The display changes. Y↓N→Go to Flag 2 and check Q11-351. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Punch head present sensor, PL 11.6 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-350, actuate the punch head home sensor, Q11-350. The display changes. Y↓N→Go to Flag 1 and check Q11-350. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Punch head home sensor, PL 11.6 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-043. The punch cycles. Y↓N→Go to Flag 3. Check the hole punch motor MOT11-042. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J311, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Hole punch motor assembly, PL 11.6 Item 2. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: The chad bin collects the pieces of paper cut out by the hole punch. The chad bin level sensor will not operate if the tray is incorrectly installed. Ensure the chad bin is fully inserted and the lever engages in the slot. Enter dC330, code 11-348., actuate the chad bin level sensor, Q11-348 using a strip of paper. The display changes. Y↓N→Go to Flag 4 and check Q11-340. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Install new components as follows. • Chad bin level sensor, PL 11.6 Item 7. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-043-130
• Description: Hole Punch Cycle Failure RAP 11-043-130 The hole punch fails to complete a cycle of operation. NOTE: The home position of the punch unit is when the cutout in the actuator is between the punch head home sensor jaws.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-043 punch head run, then 11-042 punch head move home.. The punch cycles, then goes to the home position. Y↓N→Go to Flag 3. Check the hole punch motor, MOT11-042. Refer to: • GP 10, How to Check a Motor. • P/J421, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Hole punch motor, PL 11.38 Item 7. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-110. Actuate the punch position sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-110. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Punch position sensor, PL 11.38 Item 9. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-350. Actuate the hole punch home sensor, Q11-350 The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-350. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Hole punch home sensor, PL 11.38 Item 8. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-043-170, 11-350-170
• Description: Hole Punch Cycle Failure RAP 11-043-170 The hole punch fails to complete a cycle of operation.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-043 punch head run and 11-042 punch head move home.. The punch cycles continuously, then goes to the home position Y↓N→Go to Flag 3. Check the hole punch motor, MOT11-042. Refer to: • GP 10, How to Check a Motor. • P/J421, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Hole punch motor, PL 11.70 Item 7. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-350 actuate the punch head home sensor, Q11-350. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-350. Refer to: • GP 11, How to Check a Sensor. • P/J420, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Punch head home sensor, PL 11.70 Item 8. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-110 actuate the punch head home sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-350. Refer to: • GP 11, How to Check a Sensor. • P/J420, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Punch sensor, PL 11.70 Item 9. • HCSS PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-044-171 … 11-047-171
• Description: Punch Head Position RAP 11-044-171 The punch head has failed to return to the home position. 11-045-171 The punch head has failed to move from the home position. 11-046-171 The punch unit has failed to return to the home position. 11-047-171 The punch unit has failed to move from the home position.
• Troubleshooting Guides: shows the location of the components. Enter dC330, code 11-043 for the punch head motor. The motor operates. Y↓N→Go to Flag 2 and check the wiring from the motor to the PWB. Repair as necessary. Check the punch head motor, MOT11-043. Refer to: • GP 10 How to Check a Motor. • P/J502 on the HVF control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head motor, Q11-043. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-350 for the punch head home sensor and stack the code 11-043 for the punch head motor. Observe the condition of the sensor on the UI. The display changes. Y↓N→Go to Flag 1 and check the wiring from the sensor to the PWB. Repair as necessary. Check the punch head home sensor, Q11-350. Refer to: • GP 11 How to Check a Sensor. • P/J501 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head home sensor, Q11-350. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-045 for the motor to travel in the forward direction, or enter the code 11- 046 for the motor to travel in the reverse direction. The motor operates. Y↓N→Go to Flag 4 and check the wiring from the motor to the PWB. Repair as necessary. Check the punch unit motor, MOT11-045. Refer to: • GP 10 How to Check a Motor. • P/J502 on the HVF control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch unit motor, Q11-045. • HVF control PWB, PL 11.157. Enter dC330, code 11-044 for the punch unit home sensor and stack the code 11-045 or 11- 046 to take the punch unit motor into, and out of, the home position. Observe the condition of the sensor on the UI. The display changes. Y↓N→Go to Flag 3 and check the wiring from the sensor to the PWB. Repair as necessary. Check the punch unit home sensor, Q11-044. Refer to: • GP 11 How to Check a Sensor. • P/J501 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head unit sensor, Q11-044. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-050-110, 11-360-110
• Description: Staple Head Operation Failure RAP 11-050-110 The staple head fails to cycle. 11-360-110 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-110 Offline Stapling Fault RAP.
• Troubleshooting Guides: Check the following: •, the spring and cam are correctly located. •, the switch support bracket is correctly located. •, the safety gate switch connector is fully seated on both sides of the frame. • The 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. •, the staple head unit is correctly installed. NOTE: shows the switch cam in the auto stapling position. To enable offline stapling, the paddle motor is run in the reverse direction to lower the safety gate, this rotates the switch cam in a counterclockwise direction, actuating the safety gate switch.
  NOTE: After repairing the fault using this RAP, switch off the machine, then switch on the machine, GP 14, to enable operation of the staple head. NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-050 to cycle the staple head once, and 11-051 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2, check the wiring and connectors between the 2K LCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Go to Flag 3 and check the SU1 safety gate switch, S11-365. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13, How to Check a Switch. •. • P/J311, P/J308, 2K LCSS PWB • 11D-110 2K LCSS Power Distribution RAP. • Ensure that the SU1 safety gate switch is correctly actuated by the switch actuator, PL 11.8 Item 3. NOTE: The switch is closed and supplies +24V to the staple head when the cam is positioned either fully counterclockwise or fully clockwise. During off line stapling when the safety gate is partly down, the cam is in the mid position, the switch is open and +24V is not supplied to the staple head. Install new components as necessary: • Staple head unit, PL 11.20 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. • SU1 safety gate switch, PL 11.8 Item 1. Perform SCP 6 Final Actions.

• Code: 11-050-120, 11-360-120
• Description: Staple Head Operation Failure RAP 11-050-120 The staple head fails to cycle. 11-360-120 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open.
• Troubleshooting Guides: NOTE: After repairing the fault using this RAP, switch off the machine, then switch on the machine, GP 14, to enable operation of the staple head. NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-050, staple head motor 1, to cycle the staple head once. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the 1K LCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Perform the following procedures: • 11C-120 1K LCSS Power Distribution RAP. • 11F-120 1K LCSS PWB Damage RAP. Install new components as necessary: • Staple head unit, PL 11.116 Item 5. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-050-130, 11-360-130
• Description: Staple Head Operation Failure RAP 11-050-130 The staple head fails to cycle. 11-360-130 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-130 Offline Stapling RAP. NOTE: Staple head faults can occur if the staple head moves to an incorrect position. This may be caused by a trapped harness or a collision with the compiler tray, so that the staple head is positioned over a backstop. If this happens, the staple head should be moved to the corner position before the staple head is operated.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Remove the staple cartridge. Enter dC330 code 11-050 to cycle the staple head, then 11-051 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the HCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Enter dC330 code 11-317. Actuate the compiler carriage safety switch S11-317. The display changes. Y↓N→Go to Flag 3. Check the compiler carriage safety switch, S11-317. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. • Ensure that the compiler carriage safety switch is correctly actuated by the switch actuator on the eject housing. Install new components as necessary: • Compiler carriage safety switch S11-317, PL 11.47 Item 4. • Staple head unit 1 assembly, PL 11.46 Item 4. • Carriage PWB, PL 11.46 Item 5. Install a new staple head unit 1 assembly, PL 11.46 Item 4. Enter dC330, code 11-054 (reverse) and code 11-053 (forward) to check the movement of the stapler head. The stapler head moves in increments along the carriage. The component start and stop buttons will need to be pressed several times to move the staple head to the end of the carriage. The staple head moves freely to the rear and returns to the front. Y↓N→Go to 11-053-130, 11-370-130 Stapling Unit Movement Failure RAP. Go to Flag 4. Check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.

• Code: 11-050-170, 11-360-170
• Description: Compiler Carriage Staple Head Operation Failure RAP 11-050-170 The compiler carriage staple head fails to cycle. 11-360-170 The compiler carriage staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-170 Offline Stapling RAP.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-050 to cycle the staple head, then 11-051 to reverse the staple head to the home position. The staple head operates correctly. Y↓N→Go to Flag 1 and Flag 2, check the wiring and connectors between the HCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Enter dC330, code 11-317, actuate the compiler carriage safety switch S11-317. The display changes. Y↓N→Go to Flag 3, Check the switch, S11-317. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11D-110 HCSS BM Power Distribution RAP. • Ensure that the compiler carriage safety switch is correctly actuated by the switch actuator on the eject housing. Install new components as necessary: • Compiler carriage safety switch, PL 11.73 Item 4. • Staple head 1 unit, PL 11.72 Item 4. • Carriage PWB, PL 11.72 Item 5. Install a new staple head 1 unit, PL 11.72 Item 4. Enter dC330, code 11-051 (reverse) and code 11-050 (forward) to check the movement of the stapler head. The stapler head moves in increments along the carriage. The component start and stop buttons must be pressed several times to move the staple head to the end of the carriage. The staple head moves freely to the rear and returns to the front. Y↓N→Go to 11-053-170, 11-370-170 Compiler Carriage Stapler Head Unit Movement Failure RAP. Go to Flag 4, check the connectors and harness between P/J412 and P/J432, Refer to GP 7. The harness and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.

• Code: 11-051-170
• Description: BM Staple Head Cycle Failure RAP 11-051-170 The BM stapling units fail to complete a cycle.
• Troubleshooting Guides: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.88 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-1 to check the BM paper present sensor, Q11-190. Actuate the sensor with a piece of paper. The display changes. Y↓N→Go to Flag 2, check the sensor, Q11-190. Refer to: • GP 11, How to Check a Sensor. • P/J556 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM paper present sensor, PL 11.88 Item 5. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-063 to run the BM SH1 motor, stack the code 11-411 to check the BM SH1 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 5 and check the wiring and connectors between P/J560 and P/J585. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 1, PL 11.88 Item 7. Go to Flag 3, check the BM SH1 home switch, S11-411. Refer to: • GP 13, How to Check a Switch. • P/J551 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 1, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-403 to run the BM SH2 motor, stack the code 11-413 to check the BM SH2 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 6 and check the wiring and connectors between P/J560 and P/J586. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.88 Item 7. Go to Flag 4, check the BM SH2 home switch, S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head 1, PL 11.88 Item 7. • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10.

• Code: 11-053-110, 11-370-110
• Description: Staple Head Unit Movement Failure RAP 11-053-110 The staple head unit fails to move. 11-370-110 The staple head unit is not at the home position. NOTE: The home position is when the staple head unit is at the corner stapling position (fully to the front of the 2K LCSS and rotated through 45 degrees).
• Troubleshooting Guides: • Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Un-dock the 2K LCSS from the machine-110, move the ejector assembly fully to the right, manually move the stapler unit along the full length of the track using the green thumb-wheel. Check the home sensor flag and the two dual position flags for damage, see NOTE. Check for damage or obstructions that would prevent the stapling unit from moving. If necessary, install a new staple head unit, PL 11.20 Item 5 or a new stapler traverse assembly, PL 11.20 Item 1. NOTE: For dual position stapling, the SU1 front index sensor uses two flags. • Dock the 2K LCSS to the machine.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-021 to move the ejector assembly fully to the right. Enter code 11-055. The stapling unit cycles back and forth along the track. Y↓N→Go to Flag 3 and check MOT11-053. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J308, 2K LCSS PWB. • 11D-110. 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Stapler traverse assembly, PL 11.20 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-370. Actuate the SU1 home sensor, Q11-370, by moving the stapler unit to and from the home position using the green thumb-wheel. The display changes. Y↓N→Go to Flag 1 and check Q11-370. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11. How to check a sensor. •. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SU1 home sensor, PL 11.20 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-021 to move the ejector assembly fully to the right. Enter code 11-371. Actuate the SU1 front index sensor, Q11-371, by moving the stapler unit to and from the flag position (approximately 115mm (4.5 inches) from the front of the track) using the green thumbwheel. The display changes. Y↓N→Go to Flag 2 and check Q11-371. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SU1 front index sensor, PL 11.20 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-053-130, 11-370-130
• Description: Stapling Unit Movement Failure RAP 11-053-130 The stapling unit fails to move. 11-370-130 The stapling unit is not at the home position. NOTE: Movement failure can occur if the staple head jaws are not fully open and contact the compiler tray while indexing. NOTE: The home position is with the staple head at the corner stapling position (Fully to the front of the HCSS and rotated through 45 degrees).
• Troubleshooting Guides: Enter dC330, code 11-053 (forward) and 11-054 (reverse) to check the movement of the stapling unit. The stapling unit moves as expected. Y↓N→Go to Flag 2. Check the stapling unit traverse motor, MOT11-053. Refer to: • GP 10 How to Check a Motor. • P/J413, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Stapling unit traverse motor, PL 11.48 Item 14. Enter dC330, code 11-370, stapling unit 1 home sensor, Q11-370. Use a 5.5mm nut driver to rotate the stapler traverse shaft. Manually move the stapler away from, then back to, the home position. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-370. Refer to: • GP 11 How to Check a Sensor. • P/J409, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Stapling unit 1 home sensor, PL 11.48 Item 15. Enter dC330, code 11-01, tray hold solenoid, SOL 11-011. The solenoid energises. Y↓N→Go to Flag 4. Check the solenoid SOL 11-001. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • CC tray hold solenoid assembly, PL 11.49 Item 3. Go to Flag 3. Check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.

• Code: 11-053-170, 11-370-170
• Description: Compiler Carriage Staple Head Unit Movement Failure RAP 11-053-170 The compiler carriage stapling unit fails to move. 11-370-170 The compiler carriage stapling unit is not at the home position.
• Troubleshooting Guides: Enter dC330, codes 11-053 (forward) and 11-054 (reverse) to check the movement of the stapling unit. The stapling unit moves. Y↓N→Go to Flag 2. Check the stapling unit motor, MOT11-053. Refer to: • GP 10, How to Check a Motor. • P/J413, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Stapling unit traverse motor, PL 11.74 Item 14. Enter dC330, code 11-370 to check the stapling unit 1 home sensor, Q11-370. Actuate the sensor by rotating the stapler traverse shaft using a 5.5mm nut driver. Manually move the stapler away from, then back to, the home position. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-370. Refer to: • GP 11, How to Check a Sensor. • P/J409, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Stapling unit 1 home sensor, PL 11.74 Item 15. Go to Flag 4, Check the CC tray hold solenoid SOL 11-011. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • CC tray hold solenoid assembly, PL 11.75 Item 3. Go to Flag 3, check the harness and connectors P/J412 and P/J432, refer to GP 7. The harness and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.

• Code: 11-056-171, 11-057-171
• Description: PPI Bottom Plate RAP 11-056-171 The PPI bottom plate has failed to return to the home position. 11-057-171 The PPI bottom plate has failed to lift.
• Troubleshooting Guides: shows the location of the components. Enter dC330, code 11-078 for the inserter motor. The motor operates. Y↓N→Go to Flag 3 and Flag 4 and check the wiring from the motor to the HVF control PWB. Repair as necessary. Check the Inserter motor, MOT-078. Refer to: • GP 10 How to Check a Motor. • P/J701 on the HVF control PWB. • P/J4, P/J12 on the inserter PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter Motor, MOT 11-078, PL 11.181 Item 1. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-156 for the bottom plate sensor and actuate the sensor. The display changes. Y↓N→Go to Flag 1 and Flag 2 and check the wiring from the sensor to the HVF control PWB. Repair as necessary. Check the bottom plate sensor, Q11-156. Refer to: • GP 11 How to Check a Sensor. • P/J701 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. • P/J3, P/J4 on the inserter PWB. Install new components as necessary: • Bottom plate sensor, Q11-15, PL 11.175 Item 16. • HVF control PWB, PL 11.157 Item 2. Go to Flag 3 and Flag 4 and check the wiring from the IDG Pickup Sensor to the PPI PWB. Check the IDG Pickup Sensor. Refer to: • GP 11 How to Check a Sensor. • P/J701 on the HVF control PWB. • P/J7, P/J4 on the inserter PWB. Install new components as necessary: • IDG Pickup sensor, PL 11.179 Item 10. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-061-170, 11-416-170
• Description: HCSS BM Creasing RAP 11-061-170 The crease blade failed to clear the crease blade home sensor. 11-416-170 The HCSS BM crease blade is not at the home position.
• Troubleshooting Guides: Enter dC330 code 11-416. Actuate the BM crease blade home sensor, by rotating the crease blade knob, so that the actuator moves into and out of the home sensor. The display changes. Y↓N→Go to Flag 1, check the BM crease blade home sensor, Q11-416. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10 • Crease blade home sensor, PL 11.84 Item 1. Enter dC330 code 11-418. Actuate the BM crease blade motor encoder sensor, by slowly rotating the crease blade knob. The display changes. Y↓N→Go to Flag 2, check the BM crease blade motor encoder sensor, Q11-418. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease blade motor encoder sensor, PL 11.84 Item 1. Enter dC330, code 11-061 to run the BM crease blade motor, MOT 11-061. The motor runs. Y↓N→Go to Flag 3, check the BM crease blade motor, MOT 11-061. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM crease blade motor, PL 11.84 Item 3. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components:

• Code: 11-061-171, 11-416-171
• Description: HVF BM Creasing RAP 11-061-171 The crease blade has failed to clear the crease blade home sensor. 11-416-171 The crease blade has failed to return to the home position.
• Troubleshooting Guides: Enter dC330 code 11-416. Actuate the BM crease blade home sensor, by rotating the crease blade knob, so that the actuator moves into and out of the home sensor. The display changes. Y↓N→Go to Flag 1, check the BM crease blade home sensor, Q11-416. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • Crease blade home sensor, PL 11.165 Item 1. Enter dC330 code 11-418. Actuate the BM crease blade motor encoder sensor, by slowly rotating the crease blade knob. The display changes. Y↓N→Go to Flag 2, check the BM crease blade motor encoder sensor, Q11-418. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease blade motor encoder sensor, PL 11.165 Item 1. Enter dC330, code 11-061 to run the BM crease blade motor, MOT 11-061. The motor runs. Y↓N→Go to Flag 3, check the BM crease blade motor, MOT 11-061. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease blade motor, PL 11.165 Item 3. • BM PWB, PL 11.166 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components:

• Code: 11-062-170
• Description: HCSS BM Crease Roll Failure RAP 11-062-170 The HCSS BM crease roll motor failed to run.
• Troubleshooting Guides: Release the crease roll nip pressure by moving the crease roll handle, PL 11.80 Item 5, fully counter clockwise. Remove the BM right hand cover, PL 11.88 Item 15, to access the crease rolls. Enter dC330 code 11-419. Actuate the BM crease roll motor encoder sensor by rotating the crease rolls slowly by hand. The display changes. Y↓N→Go to Flag 1, check the BM crease roll motor encoder sensor, Q11-419. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease roll motor encoder sensor, PL 11.86 Item 9. Enter dC330, code 11-062 to run the BM crease roll motor, MOT 11-062. The motor runs. Y↓N→Go to Flag 2, check the BM crease roll motor, MOT 11-062. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM crease roll motor, PL 11.86 Item 12. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM crease roll motor encoder sensor, PL 11.86 Item 9. • BM crease roll motor, PL 11.86 Item 12.

• Code: 11-062-171
• Description: HVF BM Crease Roll Failure RAP 11-062-171 The HVF BM crease roll motor has failed to run.
• Troubleshooting Guides: Release the crease roll nip pressure by moving the crease roll handle, PL 11.161 Item 5, fully counter clockwise. Remove the BM right hand cover, PL 11.168 Item 15, to access the crease rolls. Enter dC330 code 11-419. Actuate the BM crease roll motor encoder sensor by rotating the crease rolls slowly by hand. The display changes. Y↓N→Go to Flag 1, check the BM crease roll motor encoder sensor, Q11-419. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll motor encoder sensor, PL 11.166 Item 9. Enter dC330, code 11-062 to run the BM crease roll motor, MOT 11-062. The motor runs. Y↓N→Go to Flag 2, check the BM crease roll motor, MOT 11-062. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease roll motor, PL 11.166 Item 12. • BM PWB, PL 11.166 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM crease roll motor encoder sensor, PL 11.166 Item 9. • BM crease roll motor, PL 11.166 Item 12. • BM PWB, PL 11.166 Item 10

• Code: 11-063-170, 11-411-170
• Description: HCSS BM Staple Unit 1 Failure 11-063-170 The BM staple unit 1 failed to leave the home position. 11-411-170 The BM staple unit 1 failed to return to the home position.
• Troubleshooting Guides: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the BM staple head carrier closed sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.88 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-063 to run the BM SH1 motor. Stack the code 11-411 to check the BM SH1 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 3 and check the wiring and connectors between P/J560 and P/J585. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 1, PL 11.88 Item 7. Go to Flag 2, check the BM SH1 home switch, S11-411. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 1, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head 1, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10.

• Code: 11-063-171, 11-411-171
• Description: HVF BM Staple Unit 1 Failure RAP 11-063-171 The HVF BM staple unit 1 has failed to leave the home position. 11-411-171 The HVF BM staple unit 1 has failed to return to the home position.
• Troubleshooting Guides: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the BM staple head carrier closed sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-063 to run the BM SH1 motor. Stack the code 11-411 to check the BM SH1 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 3 and check the wiring and connectors between P/J560 and P/J585. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 1, PL 11.168 Item 7. Go to Flag 2, check the BM SH1 home switch, S11-411. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head 1, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head 1, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10.

• Code: 11-065-170, 11-383-170
• Description: HCSS BM Backstop Failure RAP 11-065-170 The HCSS BM backstop motor fails to move. 11-383-170 The HCSS backstop is not at the home position.
• Troubleshooting Guides: Enter dC330 code 11-383. Actuate the BM backstop guide home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-383. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM backstop guide home sensor, PL 11.82 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-065 to run the BM backstop motor, MOT 11-065. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-065. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM backstop motor, PL 11.82 Item 4. • BM PWB, PL 11.86 Item 10. Go to Flag 4, Check the BM stack hold solenoid SOL 11-076. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J555, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM backstop guide home sensor, PL 11.82 Item 18. • BM backstop motor, PL 11.82 Item 20. • BM PWB, PL 11.86 Item 10.

• Code: 11-065-171, 11-383-171
• Description: HVF BM Backstop Failure RAP 11-065-171 The HVF BM staple unit 1 has failed to leave the home position. 11-383-171 The HVF BM staple unit 1 has failed to return to the home position.
• Troubleshooting Guides: Enter dC330 code 11-383. Actuate the BM backstop guide home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-383. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM backstop guide home sensor, PL 11.163 Item 18. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-065 to run the BM backstop motor, MOT 11-065. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-065. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM backstop motor, PL 11.163 Item 4. • BM PWB, PL 11.166 Item 10. Go to Flag 4, Check the BM stack hold solenoid SOL 11-076. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J555, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • Back stop assembly, PL 11.164 Item 17. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM backstop guide home sensor, PL 11.163 Item 18. • BM backstop motor,PL 11.163 Item 4. • BM PWB, PL 11.166 Item 10.

• Code: 11-066-170, 11-384-170
• Description: HCSS BM Tamper Failure RAP 11-066-170 The HCSS BM tamper 1 failed to clear the home sensor. 11-384-170 The HCSS BM tamper 1 is not at the home sensor.
• Troubleshooting Guides: Enter dC330 code 11-384 Actuate the BM tamper 1 home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-384. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM tamper 1 home sensor, PL 11.81 Item 1. Enter dC330, code 11-066 to run the BM tamper 1 motor, MOT 11-066. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-066. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM tamper 1 motor, PL 11.81 Item 3. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM tamper 1 home sensor, PL 11.81 Item 1. • BM tamper 1 motor, PL 11.81 Item 3. • BM PWB, PL 11.86 Item 10.

• Code: 11-066-171, 11-384-171
• Description: HVF BM Tamper Failure RAP 11-066-171 The HVF tamper has failed to clear the home sensor. 11-384-171 The HVF tamper is not at the home sensor.
• Troubleshooting Guides: Enter dC330 code 11-384 Actuate the BM tamper 1 home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-384. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 home sensor, PL 11.162 Item 1. Enter dC330, code 11-066, to run the BM tamper 1 motor, MOT 11-066. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-066. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 motor, PL 11.162 Item 3. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM tamper 1 home sensor, PL 11.162 Item 1. • BM tamper 1 motor, PL 11.162 Item 3. • BM PWB, PL 11.166 Item 10.

• Code: 11-083-171, 11-440-171 … 11-443-171
• Description: Paper Pusher RAP 11-083-171 The paper pusher motor has stalled. 11-440-171 The paper pusher has failed to return to the home, (upper) position. 11-441-171 The paper pusher has failed to move from the home, (upper) position. 11-442-171 The paper pusher has failed to return to the away, (lower) position. 11-443-171 The paper pusher has failed to move from the away, (lower) position.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-171. Manually operate the paper pusher upper sensor, Q11-171, The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-171 Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher upper sensor, PL 11.145 Item 22. • HVF Control PWB PL 11.157 Item 2 Enter dC330, code 11-083 to run the paper pusher motor, MOT 11-083. The motor runs. Y↓N→Go to Flag 2. Check the motor, MOT 11-083. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2 Enter dC330, code 11-173. Manually actuate the paper pusher lower sensor, Q11-173. The display changes. Y↓N→Go to Flag 3, check the sensor, Q11-173. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher lower sensor, PL 11.145 Item 22. • HVF Control PWB PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Paper pusher upper sensor, PL 11.145 Item 22. • Paper pusher lower sensor, PL 11.145 Item 22. • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-100-110
• Description: 2K LCSS Paper Entry RAP 11-100-110 The leading edge of the sheet is late to the entry sensor Q11-100.
• Troubleshooting Guides: • 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • Check the input guide for damage or wear that could cause paper to jam. • Paper jam in the machine to 2K LCSS paper path, ADJ 11.2-110 Machine to 2K LCSS Alignment. • IOT exit path and feed rolls. • Feeding performance from a paper tray loaded with a new ream of paper.
  NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Lower the paper entry guide assembly, PL 11.14 Item 8, to access the entry sensor. Enter dC330, code 11-100. Actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1 and check Q11-100. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Entry sensor, PL 11.24 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-100-120
• Description: 1K LCSS Paper Entry RAP 11-100-110 The leading edge of the sheet is late to the entry sensor Q11-100.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Lower the paper entry guide assembly, PL 11.110 Item 8, to access the entry sensor. Enter dC330, code 11-100, entry sensor, Q11-100. Actuate Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Entry sensor, PL 11.122 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-100-130
• Description: HCSS Paper Entry RAP 11-100-130 The leading edge of the sheet is late to the HCSS.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-100. Actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-100. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Entry sensor Q11-100, PL 11.38 Item 9. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-000, transport motor 1A. The motor runs. Y↓N→Go to Flag 4. Check transport motor 1A. Refer to: • GP 10, How to Check a Motor. • P/J425, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Transport motor 1A, PL 11.38 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-000, transport motor 1B. The motor runs. Y↓N→Go to Flag 3. Check transport motor 1B. Refer to: • GP 10, How to Check a Motor. • P/J419, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Transport motor 1B, PL 11.38 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-002, diverter solenoid, SOL11-002. The solenoid energises. Y↓N→Go to Flag 2. Check the diverter solenoid, SOL11-002. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J421, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Diverter solenoid SOL11-002, PL 11.36 Item 3. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-100-170
• Description: HCSS BM Paper Entry RAP 11-100-170 The leading edge of the sheet is late to the HCSS BM.
• Troubleshooting Guides: Enter dC330, code 11-100, actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-100. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Entry sensor Q11-100, PL 11.70 Item 9. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-000 to run transport motor 1A, MOT 11-000. Transport motor 1A runs. Y↓N→Go to Flag 3 and the motor 1A, MOT 11-000. Refer to: • GP 10, How to Check a Motor. • P/J419, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Transport motor 1A, PL 11.70 Item 5. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-000 to run transport motor 1B, MOT 11-001. Transport motor 1B runs. Y↓N→Go to Flag 4 and check transport motor 1B. Refer to: • GP 10, How to Check a Motor. • P/J425, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Transport motor 1B, PL 11.70 Item 5. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-002 to energize the diverter solenoid, SOL 11-002. The diverter solenoid energizes. Y↓N→Go to Flag 2 and check the solenoid, SOL11-002. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J421, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Diverter solenoid SOL11-002, PL 11.66 Item 3. • HCSS PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-100-171, 11-101-171
• Description: HVF Entry Sensor RAP 11-100-171 The paper leading edge is late arriving at the entry sensor. 11-101-171 The paper trailing edge is late leaving the entry sensor.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-100. Manually operate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-100. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Entry sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-000 to run the Entry feed motor 1, MOT 11-000. The motor runs. Y↓N→Go to Flag 2. Check the entry feed motor 1, MOT 11-000. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Entry feed motor 1, PL 11.150 Item 12 • HVF control PWB, PL 11.157 Item 2. Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 13. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Entry sensor, PL 11.156 • Entry feed motor 1, PL 11.150 Item 12. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-110-110
• Description: Sheet Late to Hole Punch RAP 11-110-110 Sheet late at the punch sensor.
• Troubleshooting Guides: Check the following: • The 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • For a paper jam at the entrance to the 2K LCSS. Check that there is no obstruction that would prevent a sheet from arriving in position for punching, refer to the 11H-110 Copy Damage in the 2K LCSS RAP. • The punch sensor, Q11-110 for chad debris.
  NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Enter dC330, code 11-110. Actuate the punch sensor, Q11-110. The display changes. Y↓N→Go to Flag 1 and check Q11-110. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J307, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP Repair or install new components as necessary: • Punch sensor, PL 11.6 Item 7. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-110-130
• Description: Hole Punch Jam RAP 11-110-130 A sheet is late arriving at the punch position sensor.
• Troubleshooting Guides: Enter dC330, code 11-110. Actuate the punch position sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-110. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Punch position sensor, PL 11.38 Item 9. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-348. Actuate the chad bin level sensor, Q11-348. NOTE: The chad bin collects the pieces of paper (chad) cut out by the punch. The chad bin must be correctly installed for the chad bin level sensor to operate. The display changes. Y↓N→Go to Flag 2. Check the chad bin level sensor Q11-348. Refer to: • GP 11 How to Check a Sensor. • P/J422, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Chad bin level sensor, PL 11.36 Item 8. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-110-170
• Description: Hole Punch Jam RAP 11-110-170 A sheet is late arriving at the punch position sensor.
• Troubleshooting Guides: Enter dC330, code 11-110. Actuate the punch sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-110. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Punch sensor, PL 11.70 Item 9. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-348. Actuate the chad bin level sensor, Q11-348. NOTE: The chad bin collects the pieces of paper (chad) cut out by the punch. The chad bin must be correctly installed for the chad bin level sensor to operate. The display changes. Y↓N→Go to Flag 2. Check the sensor Q11-348. Refer to: • GP 11 How to Check a Sensor. • P/J422, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary. • Chad bin level sensor, PL 11.66 Item 8. • HCSS PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-120-130, 11-122-130
• Description: Compiler Carriage Jam RAP 11-120-130 The lead edge of a sheet is late arriving at the compiler sensor. 11-122-130 the trail edge of a sheet or set is late leaving the compiler sensor.
• Troubleshooting Guides: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-120. Actuate the compiler sensor, Q11-120. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-120. Refer to: • GP 11 How to Check a Sensor. • P/J409, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler sensor, PL 11.48 Item 7. Enter dC330, code 11-001 to run transport motor 2, MOT 11-001. The motor runs. Y↓N→Go to Flag 3. Check the motor MOT 11-001. Refer to: • GP 10, How to Check a Motor. • P/J403, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Transport motor 2, PL 11.48 Item 18. Enter dC330, code 11-010 to run the compiler carriage eject roll motor, MOT 11-010. The motor runs. Y↓N→Go to Flag 2. Check the motor MOT 11-010. Refer to: • GP 10, How to Check a Motor. • P/J408, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage eject roll motor, PL 11.49 Item 1. Enter dC330, code 11-023 to run the eject motor, MOT 11-020. The eject housing cycles between open and closed. Y↓N→Go to Flag 4. Check the motor MOT 11-020. Refer to: • GP 10, How to Check a Motor. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new parts as necessary: • Carriage PWB, PL 11.46 Item 5. • Eject motor assembly, PL 11.47 Item 2. Enter dC330, code 11-000 to run the transport motor 1B. The motor runs. Y↓N→Go to Flag 6 and check transport motor 1B. Refer to: • GP 10, How to Check a Motor. • P/J425, HCSS PWB • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Transport motor 1B, PL 11.38 Item 5. • HCSS PWB, PL 11.56 Item 5. Check the transport motor 1B drive belt and belt tensioner. If necessary install new parts: • Transport motor 1B drive belt, PL 11.38 Item 3. • Belt tensioner, PL 11.38 Item 1. Go to Flag 5, check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components. Perform SCP 6 Final Actions.

• Code: 11-120-170, 11-122-170
• Description: Compiler Carriage Jam RAP 11-120-170 The lead edge of a sheet is late arriving at the compiler sensor. 11-122-170 the trail edge of a sheet or set is late leaving the compiler sensor.
• Troubleshooting Guides: Enter dC330, code 11-120. Actuate the compiler sensor, Q11-120. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-120. Refer to: • GP 11 How to Check a Sensor. • P/J409, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler sensor, PL 11.74 Item 7. Enter dC330, code 11-001 to run transport motor 2, MOT11-001. Transport motor 2, MOT 11-001 runs. Y↓N→Go to Flag 3. Check the motor MOT11-001. Refer to: • GP 10, How to Check a Motor. • P/J403, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Transport motor 2, PL 11.74 Item 18. Enter dC330, code 11-010 to run the compiler carriage eject roll motor, MOT11-010. The motor runs. Y↓N→Go to Flag 2. Check the motor MOT11-010. Refer to: • GP 10, How to Check a Motor. • P/J408, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage eject roll motor, PL 11.75 Item 1. Enter dC330, code 11-023 to run the eject motor, MOT11-020. The compiler cycles between open and closed. Y↓N→Go to Flag 4. Check the motor MOT11-020. Refer to: • GP 10, How to Check a Motor. • P/J406, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new parts as necessary: • Carriage PWB, PL 11.72 Item 5. • Eject motor, PL 11.73 Item 2. Go to Flag 5, check the harness and connectors P/J412 and P/J432, refer to GP 7. The harness and connectors are good. Y↓N→Repair the harness, or install new parts as necessary. Perform SCP 6 Final Actions.

• Code: 11-130-110, 11-132-110
• Description: Paper Exiting to Bin 0 RAP 11-130-110 The leading edge of the sheet is late to the top exit sensor. 11-132-110 The trailing edge of the sheet is late from the top exit sensor.
• Troubleshooting Guides: Check the following: • 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • The tensioner on the intermediate paper drive belt. Check that the tensioner is free to move and that the tensioner pulley is free to rotate. If necessary lubricate the tensioner and tensioner pulley-110. Refer to GP 18 Machine Lubrication. NOTE: The tensioner arm and the tensioner pulley require different lubricants, -110. • The drive pulleys on both transport motor 1 and 2 are secure and do not slip on the motor shaft. • All the transport drive belts are correctly fitted and are in a good condition • All he transport rolls and idler pulleys are free to rotate. • The diverter gate and linkage for free movement. • A paper jam in the path to bin 0. • Torn paper fragments from a previous jam clearance action. • A paper jam in the path to the top tray. If the jams occur shortly after install. Check the gap between the entry guide cover, PL 11.24 Item 5 and the paper guide PL 11.22 Item 10. If the gap is less than 1 mm, adjust or install a new entry guide cover. Refer to the replacement procedure-110. Refer to the 11H-110 Copy Damage in the 2K LCSS RAP and the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. NOTE: Paper is diverted to bin 0 when the diverter gate solenoid is energized. Paper is fed to bin 1 when the diverter gate solenoid is de-energized.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-001 to run transport motor 2, MOT11-001. The motor runs. Y↓N→Go to Flag 3 and check MOT11-001. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J309, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 2, PL 11.22 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-002 to energize the diverter gate solenoid, S11-002. The diverter gate solenoid energizes. Y↓N→Go to Flag 2 and check SOL11-002. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 12, How to Check a Solenoid. • P/J306, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Diverter gate solenoid, PL 11.22 Item 12. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-130, actuate the top exit sensor, Q11-130. The display changes. Y↓N→Go to Flag 1 and check Q11-130. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J313, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Top exit sensor, PL 11.22 Item 11. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-000 to energize the transport motor 1, MOT 11-000. The motor energizes. Y↓N→Go to Flag 4 and check MOT 11-000. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J305, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 1, PL 11.14 Item 2.

• Code: 11-130-120, 11-132-120
• Description: Paper Exiting to Bin 0 RAP 11-130-120 The leading edge of the sheet is late to the top exit sensor. 11-132-120 The trailing edge of the sheet is late from the top exit sensor.
• Troubleshooting Guides: NOTE: Paper is diverted to bin 0 when the diverter gate solenoid is energized. Paper is fed to bin 1 when the diverter gate solenoid is de-energized. Procedure NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-001 transport motor 2, MOT11-001. MOT11-001 runs. Y↓N→Go to Flag 3. Check MOT11-001. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J16, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 2, PL 11.120 Item 13. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: The diverter gate solenoid remains energized for 5 seconds. Enter dC330, code 11-002 diverter gate solenoid, SOL11-002. SOL11-002 energizes. Y↓N→Go to Flag 2. Check SOL11-002. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 12, How to Check a Solenoid. • P/J13, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Diverter gate solenoid, PL 11.118 Item 12. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-130, top exit sensor, Q11-130. Actuate Q11-130. The display changes. Y↓N→Go to Flag 1. Check Q11-130. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J2, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Top exit sensor, PL 11.118 Item 11. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-000, transport motor 1, MOT11-000. MOT11-000 runs. Y↓N→Go to Flag 4. Check MOT11-000. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J17, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 1, PL 11.110 Item 2. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-130-130, 11-132-130
• Description: Top Exit Jam RAP 11-130-130 The lead edge of a sheet is late arriving at the top exit sensor. 11-132-130 The trail edge of a sheet is late leaving the top exit sensor.
• Troubleshooting Guides: Enter dC330, code 11-330. Actuate the Bin 0 90% full sensor, Q11-313. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-313. Refer to: • GP 11, How to Check a Sensor. • P/J422, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 0 90% full sensor, PL 11.30 Item 13. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-130. Actuate the top exit sensor, Q11-130. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-130. Refer to: • GP 11, How to Check a Sensor. • P/J422, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Top exit sensor, PL 11.32 Item 3. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-002, to energise the diverter solenoid, SOL 11-002. The solenoid energises. Y↓N→Go to Flag 3. Check the solenoid SOL 11-002. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J421, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary. • Diverter gate solenoid, PL 11.36 Item 3. • HCSS PWB, PL 11.56 Item 5. Enter dC330 output code11-000 to run the transport motor 1B, MOT 11-000. The motor runs. Y↓N→Go to 11-120-130, 11-122-130 Compiler Carriage Jam RAP, check the transport motor 1B. The top nip rolls are driven when MOT 11-000 runs. Y↓N→Check the transport motor 1B drive belt, PL 11.38 Item 3. Perform SCP 6 Final Actions.

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• Code: 11-130-170, 11-132-170
• Description: Top Exit Jam RAP 11-130-170 The lead edge of a sheet is late arriving at the top exit sensor. 11-132-170 The trail edge of a sheet is late leaving the top exit sensor.
• Troubleshooting Guides: Enter dC330, code 11-330. Actuate the Bin 1 90% full sensor, Q11-313. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-313. Refer to: • GP 11, How to Check a Sensor. • P/J422, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Bin 0 90% full sensor, PL 11.60 Item 13. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-130. Actuate the top exit sensor, Q11-130. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-130. Refer to: • GP 11, How to Check a Sensor. • P/J422, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Top exit sensor, PL 11.62 Item 3. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-002 to energize the diverter solenoid, SOL 11-002. The solenoid energizes. Y↓N→Go to Flag 3. Check the solenoid SOL 11-002. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J421, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary. • Diverter solenoid, PL 11.66 Item 3. • HCSS PWB, PL 11.92 Item 5. Enter dC330 output code11-000 to run the transport motor 1B, MOT 11-000. The motor runs. Y↓N→Go to 11-120-170, 11-122-170 Compiler Carriage Jam RAP, check the transport motor 1B. The top nip rolls are driven when MOT 11-000 runs. Y↓N→Check the transport motor 1B drive belt, PL 11.70 Item 3. Perform SCP 6 Final Actions.

• Code: 11-130-171, 11-132-171
• Description: HVF Top Exit Sensor RAP 11-130-171 The paper leading edge is late arriving at the top exit sensor. 11-132-171 The paper trailing edge is late leaving the top exit sensor.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-130. Manually operate the top exit sensor, Q11-130. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-130. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Top exit sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-002. Energize the exit diverter solenoid SOL 11-002. The solenoid energizes. Y↓N→Go to Flag 2. Check the solenoid, SOL 11-002. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J102, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Exit diverter solenoid, PL 11.150 Item 16. • HVF control PWB, PL 11.157 Item 2 Enter dC330, code 11-001 to run the exit feed motor 2, MOT 11-001. The motor runs. Y↓N→Go to Flag 3. Check the exit feed motor 2, MOT 11-001. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Exit feed motor, PL 11.150 Item 10. • HVF control PWB, PL 11.157 Item 2. Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 14. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Top exit sensor, PL 11.156. • Exit diverter solenoid, PL 11.150 Item 16. • Diverter gate, PL 11.153 Item 9. • Exit feed motor 2, PL 11.150 Item 10. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-140-110, 11-142-110
• Description: Sheet Late to Bin 1 RAP 11-140-110 The leading edge of the sheet is late to the 2nd to top exit sensor, Q11-140. 11-142-110 The trailing edge of the sheet is late to the 2nd to top exit sensor, Q11-140.
• Troubleshooting Guides: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Enter dC330, code 11-001 to energize the transport motor 2, MOT11-001. The motor energizes. Y↓N→Go to Flag 3 and check MOT11-001. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to check a motor. • P/J309, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 2, PL 11.22 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-002 to energize the diverter solenoid, S11-002. Energize the solenoid. The diverter solenoid energizes. Y↓N→Go to Flag 4 and check SOL11-002. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 12, How to Check a Solenoid or Clutch. • P/J306, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Diverter gate solenoid, PL 11.22 Item 12. • 2K LCSS PWB, PL 11.26 Item 1.. Enter dC330, code 11-140, actuate the 2nd to top exit sensor, Q11-140. The display changes. Y↓N→Go to Flag 1 and check Q11-140. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a sensor. • P/J313, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • 2nd to top exit sensor, PL 11.23 Item 4. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-000 to energize the transport motor 1, MOT 11-000. The motor energizes. Y↓N→Go to Flag 2 and check MOT 11-000. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J305, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 1, PL 11.14 Item 2. • 2K LCSS PWB, PL 11.26 Item 1. If the fault is still present, perform 11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319- 110 Rear Tamper Move Failure RAP. NOTE: A software problem can cause the machine to incorrectly display the fault code 11-142- 110.

• Code: 11-140-120, 11-142-120
• Description: Sheet Late to Bin 1 RAP 11-140-120 The leading edge of the sheet is late to the 2nd to top exit sensor. 11-142-120 The trailing edge of the sheet is late to the 2nd to top exit sensor.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors.. Enter dC330, code 11-001 transport motor 2, MOT11-001. MOT11-001 runs. Y↓N→Go to Flag 3. Check MOT11-001. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to check a motor. • P/J16, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 2, PL 11.118 Item 5. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-002 diverter solenoid, SOL11-002. SOL11-002 energizes. Y↓N→Go to Flag 4. Check SOL11-002. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 12, How to Check a Solenoid. • P/J131K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Diverter gate solenoid, PL 11.22 Item 12. • 1K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-140 2nd to top exit sensor, Q11-140. Actuate Q11-140. The display changes. Y↓N→Go to Flag 1. Check Q11-140. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a sensor. • P/J2, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • 2nd to top exit sensor, PL 11.120 Item 4. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-000 transport motor 1, MOT11-000. MOT11-000 runs. Y↓N→Go to Flag 2. Check MOT11-000. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J17, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Transport motor 1, PL 11.110 Item 2. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-140-130, 11-142-130, 11-150-130, 11-152-130
• Description: Sheet Not Exiting to Bin 1 or Bin 2 RAP 11-140-130 The lead edge of a sheet is late arriving at the 2nd to top exit sensor. 11-142-130 The trail edge of a sheet is late leaving the 2nd to top exit sensor. 11-150-130 The lead edge of a sheet ia late arriving at the 2nd to top exit sensor. 11-152-130 The trail edge of a sheet is late leaving the 2nd to top exit sensor.
• Troubleshooting Guides: Enter dC330, code 11-140. Actuate the 2nd to top exit sensor, Q11-140. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • GP 11 How to Check a Sensor. • P/J409, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • 2nd to top exit sensor, PL 11.47 Item 5. Enter dC330, code 11-023 to run the eject motor, MOT 11-020. The eject housing cycles between open and closed. Y↓N→Go to Flag 3. Check the motor. Refer to: • GP 10 How to Check a Motor. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Eject motor assembly, PL 11.47 Item 2. Enter dC330, code 11-010 to run the compiler carriage eject roll motor, MOT 11-120. The motor runs. Y↓N→Go to Flag 2. Check the motor. Refer to: • GP 10 How to Check a Motor. • P/J408, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Eject roll motor, PL 11.49 Item 1. Check the condition of the eject motor drive belt, PL 11.49 Item 2. The drive belt is good. Y↓N→Install a new eject motor drive belt, PL 11.49 Item 2. Go to Flag 4. Check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new parts as necessary. Perform SCP 6 Final Actions.

• Code: 11-140-170, 11-142-170
• Description: Sheet Not Exiting to Bin 1 RAP 11-140-170 The lead edge of a sheet is late arriving at the 2nd from top exit sensor. 11-142-170 The trail edge of a sheet is late leaving the 2nd from top exit sensor.
• Troubleshooting Guides: Enter dC330, code 11-140. Actuate the 2nd from top exit sensor, Q11-140. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-140. Refer to: • GP 11, How to Check a Sensor. • P/J409, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • 2nd to top exit sensor, PL 11.73 Item 5. Enter dC330, code 11-023 to run the eject motor, MOT 11-020. The eject housing cycles between open and closed. Y↓N→Go to Flag 3. Check the motor. MOT 11-020 Refer to: • GP 10, How to Check a Motor. • P/J406, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Eject motor, PL 11.73 Item 2. Enter dC330, code 11-010 to run the compiler carriage eject roll motor, MOT11-120. The motor runs. Y↓N→Go to Flag 2. Check the motor MOT 11-120. Refer to: • GP 10, How to Check a Motor. • P/J408, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Eject roll motor, PL 11.75 Item 1. Check the condition of the eject motor drive belt, PL 11.75 Item 2. The drive belt is good. Y↓N→Install a new eject motor drive belt, PL 11.75 Item 2. Go to Flag 4, check the harness and connectors P/J412 and P/J432, refer to GP 7. The harness and connectors are good. Y↓N→Repair the harness, or install new parts as necessary. Perform SCP 6 Final Actions.

• Code: 11-140-171, 11-142-171
• Description: HVF Bin 1 Exit Sensor RAP 11-140-171 The paper leading edge is late arriving at the bin 1 exit sensor. 11-142-171 The paper trailing edge is late leaving the bin 1 exit sensor.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-140. Manually activate the stacker exit sensor, Q11-140. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-140. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Stacker exit sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-002. Energize the exit diverter solenoid SOL 11-002. The solenoid energizes. Y↓N→Go to Flag 2. Check the solenoid, SOL 11-002. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J102, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Exit diverter solenoid, PL 11.150 Item 16. • HVF control PWB, PL 11.157 Item 2 Enter dC330, code 11-001 to run the exit feed motor 2, MOT 11-001. The motor runs. Y↓N→Go to Flag 3. Check the exit feed motor 2, MOT 11-001. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Exit feed motor 2, PL 11.150 Item 10 • HVF control PWB, PL 11.157 Item 2 Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 11. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Stacker exit sensor, PL 11.156 Item 2. • Exit diverter solenoid, PL 11.150 Item 16. • Diverter gate, PL 11.153 Item 9. • Exit feed motor 2, PL 11.150 Item 10. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-157-171, 11-161-171
• Description: HVF Buffer Position Sensor RAP 11-157-171 The paper leading edge is late arriving at the buffer position sensor. 11-161-171 The paper trailing edge is late leaving the buffer position sensor.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-157. Manually activate the buffer position sensor, Q11-157. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-157. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Buffer position sensor, PL 11.156. • HVF Control PWB PL 11.157 Item 2. Enter dC330, code 11-000 to run the entry feed motor 1, MOT 11-000. The motor runs. Y↓N→Go to Flag 2. Check the entry feed motor 1, MOT 11-000. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Entry feed motor 1, PL 11.150 Item 12. • HVF control PWB, PL 11.157 Item 2. Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 13. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Buffer position sensor, PL 11.156 Item 2. • Entry feed motor 1, PL 11.150 Item 12. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-158-171, 11-160-171, 162, 163-171
• Description: HVF BM Entry RAP 11-158-171 The paper leading edge is late leaving the HVF booklet exit sensor to enter into the booklet maker. 11-160-171 The paper leading edge is late arriving at the booklet maker entry sensor. 11-162-171 The paper trailing edge is late leaving the booklet maker entry sensor. 11-163-171 The paper trailing edge is late leaving the HVF booklet exit sensor to enter into the booklet maker.
• Troubleshooting Guides: and. shows the location of the components. Enter dC330, code 11-158. Manually activate the HVF booklet exit sensor, Q11-158. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-158. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • HVF booklet exit sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-074. Energize the BM diverter solenoid SOL 11-074. The solenoid energizes. Y↓N→Go to Flag 2. Check the solenoid, SOL 11-074. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J102, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM diverter solenoid, PL 11.150 Item 16. • HVF control PWB, PL 11.157 Item 2 Enter dC330, code 11-080 to run the bypass feed motor, MOT 11-080. The motor runs. Y↓N→Go to Flag 3. Check the bypass feed motor, MOT 11-080. Refer to: • GP 10 How to Check a Motor. • P/J103, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Bypass feed motor, PL 11.150 Item 24. • HVF control PWB, PL 11.157 Item 2 Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 19. Enter dC330, code 11-160. Manually activate the BM entry sensor, Q11-160. The display changes. Y↓N→Go to Flag 4. Check the sensor, Q11-160. Refer to: • GP 11 How to Check a Sensor. • P/J551, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • BM entry sensor, PL 11.161 Item 16. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-060 to run the BM compiler motor, MOT 11-060. The motor runs. Y↓N→Go to Flag 5. Check the BM compiler motor, MOT 11-060. Refer to: • GP 10 How to Check a Motor. • P/J554, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • BM compiler motor, PL 11.166 Item 1 • HVF control PWB, PL 11.157 Item 2 Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.166 Item 16. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • HVF booklet exit sensor, PL 11.156. • BM diverter solenoid, PL 11.150 Item 16. • BM diverter gate, PL 11.153 Item 9, • BM compiler motor, PL 11.166 Item 1. • Bypass feed motor 2, PL 11.150 Item 14. • HVF control PWB, PL 11.157

• Code: 11-160-170, 11-162-170
• Description: HCSS BM Entry Jam RAP 11-160-170 The lead edge of a sheet is late to the BM entry sensor. 11-162-170 The trail edge of a sheet is late from the BM entry sensor.
• Troubleshooting Guides: Go to Flag 3, check the connectors P/J553 and P/J426 and the harness between. The harness and connectors are good. Y↓N→Repair the wiring or connectors. Enter dC330 code 11-160. Actuate the BM entry sensor, Q11-160. The display changes. Y↓N→Go to Flag 1. Check Q11-160. Refer to: • GP 11, How to Check a Sensor. • P/J551, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM entry sensor, PL 11.80 Item 16. • BM PWB, PL 11.86 Item 10. Enter dC330 code 11-060 BM compiler motor, MOT11-060. MOT11-060 runs. Y↓N→Go to Flag 2. Check MOT11-060. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary • BM compiler motor, PL 11.86 Item 1. • BM PWB, PL 11.86 Item 10. Unlatch the entrance baffle assembly, PL 11.80 Item 22. Run again MOT11-060. The BM entry roll rotates. Y↓N→Check the following components: • BM compiler motor belt, PL 11.86 Item 15. • BM entry roll pulley, PL 11.80 Item 14. • BM entry roll, PL 11.80 Item 15. Install new components as necessary. Enter dC330 code 11-074 to energize the BM diverter solenoid, SOL 11-074. The solenoid energizes. Y↓N→Go to Flag 4, check the BM diverter solenoid, SOL 11-074. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J418, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM diverter solenoid, PL 11.68 Item 5. • HCSS PWB, PL 11.92 Item 5. The fault may be intermittent, check for damaged wiring or bad connectors.

• Code: 11-164-171, 11-165-171
• Description: HVF Buffer Path RAP 11-164-171 The paper trailing edge is late leaving the buffer path sensor. 11-165-171 The paper leading edge is late arriving at the buffer path sensor.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-164. Manually activate the buffer path sensor, Q11-164. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-164. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Buffer path sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-079 to run the Buffer feed motor 1, MOT 11-079. The motor runs. Y↓N→Go to Flag 2. Check the entry feed motor 1, MOT 11-079. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Buffer feed motor, PL 11.150 Item 10. • HVF control PWB, PL 11.157 Item 2 Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 23. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Buffer path sensor, PL 11.156. • Buffer feed motor, PL 11.150 Item 10. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-170-170, 11-172-170
• Description: HCSS BM Exit Jam RAP 11-170-170 The lead edge of a sheet is late arriving at the BM paper present sensor. 11-172-170 The trail edge of a sheet is late leaving the BM paper present sensor.
• Troubleshooting Guides: Lower the stapler bracket assembly. Enter dC330 code 11-190 BM paper present sensor, Q11-190. Actuate Q11-190. The display changes. Y↓N→Go to Flag 1. Check Q11-190. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM paper present sensor, PL 11.88 Item 5. • BM PWB, PL 11.86 Item 10. Go to Flag 1. Check the connectors and harness between PJ568 and P/J556. Refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. 11-170 Only: Enter dC330 code 11-060 BM compiler motor, MOT11-060. MOT11-060 runs. Y↓N→Go to Flag 2. Check MOT11-060. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary • BM compiler motor, PL 11.86 Item 1. • BM PWB, PL 11.86 Item 10. 11-170 Only: Unlatch the entrance baffle assembly, PL 11.80 Item 22. Run again MOT11-060. The BM entry roll rotates. Y↓N→Check the following components: • BM compiler motor belt, PL 11.86 Item 15. • BM entry roll pulley, PL 11.80 Item 14. • BM entry roll, PL 11.80 Item 15. Install new components as necessary. 11-172 Only: Make a 60 page booklet (15 sheets of paper). Check that the top sheet of paper has not been torn from the booklet. The booklet is good. Y↓N→Check that the components in the lower crease roll gear and clutch assembly are correctly installed. Refer to the replacement procedure-170 BM Crease Rolls, Gears and Bearings. Perform SCP 6 Final Actions.

• Code: 11-172-171
• Description: HVF BM Compiler Exit Jam RAP 11-172-171 The trail edge is late leaving the BM compiler exit sensor.
• Troubleshooting Guides: Lower the stapler bracket assembly. Enter dC330 code 11-190 BM paper present sensor, Q11-190. Actuate Q11-190. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-190. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM paper present sensor, PL 11.168 Item 5. • BM PWB, PL 11.166 Item 10. Go to Flag 1. Check the connectors and harness between PJ568 and P/J556. Refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Enter dC330 code 11-060 BM compiler motor, MOT11-060. MOT11-060 runs. Y↓N→Go to Flag 2. Check MOT11-060. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary • BM compiler motor, PL 11.166 Item 1. • BM PWB, PL 11.166 Item 10. Unlatch the entrance baffle assembly, PL 11.80 Item 22. Run again MOT11-060. The BM entry roll rotates. Y↓N→Check the following components: • BM compiler motor belt, PL 11.166 Item 15. • BM entry roll pulley, PL 11.161 Item 14. • BM entry roll, PL 11.161 Item 15. Install new components as necessary. Make a 60 page booklet (15 sheets of paper). Check that the top sheet of paper has not been torn from the booklet. The booklet is good. Y↓N→Check that the components in the lower crease roll gear and clutch assembly are correctly installed. Refer to the replacement procedure-171 BM Crease Rolls, Gears and Bearings. Perform SCP 6 Final Actions.

• Code: 11-173-171 … 11-177-171
• Description: HVF Offset Unit RAP 11-173-171 The offset unit has failed to find its initialization point. 11-174-171 The offset unit has failed to return the home position. 11-175-171 The offset unit has failed to move from the home position. 11-176-171 The offset unit has failed to return to the away position. 11-177-171 The offset unit has failed to move from the away position.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-337. Manually activate the bin 1 offset sensor, Q11-337. . The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-337. Refer to: • GP 11 How to Check a Sensor. • P/J302, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Bin 1 offset sensor, PL 11.140. • HVF Control PWB, PL 11.157 Item 2 Enter dC330, code 11-187. Manually activate the offset index sensor, Q11-187. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-187. Refer to: • GP 11 How to Check a Sensor. • P/J302, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Offset index sensor, PL 11.161. • HVF Control PWB, PL 11.157 Enter dC330, code 11-176. Manually activate the offset away sensor, Q11-176. The display changes. Y↓N→Go to Flag 3. Check the sensor, Q11-176. Refer to: • GP 11 How to Check a Sensor. • P/J302, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Offset away sensor, PL 11.140. • HVF Control PWB PL 11.157 Item 2 Enter dC330, code 11-034 to run the bin offset motor, MOT 11-034. The motor runs. Y↓N→Go to Flag 4. Check the bin offset motor, MOT 11-034. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Bin offset motor, PL 11.140 Item 19. • HVF control PWB, PL 11.157 Item 2 The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Bin 1 offset sensor, PL 11.140. • Offset index sensor, PL 11.140. • Offset away sensor, PL 11.140. • Bin offset motor, PL 11.140 Item 19 • HVF control PWB, PL 11.157 Item 2

• Code: 11-180-170, 11-182-170
• Description: HCSS BM Eject Jam RAP 11-180-170 A booklet is late to the HCSS BM eject sensor. 11-182-170 A booklet is late from the HCSS BM eject sensor.
• Troubleshooting Guides: Enter dC330 code 11-418. Actuate the BM crease blade motor encoder sensor, Q11-418 by rotating the crease blade knob (6d). The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-418. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease blade motor encoder sensor, PL 11.84 Item 1. Release the crease roll nip pressure by moving the crease roll handle fully counter clockwise. Remove the BM right hand cover, PL 11.88 Item 15, to access the crease rolls. Enter dC330 code 11-419. Actuate the BM crease roll motor encoder sensor by rotating the crease rolls slowly by hand. The display changes. Y↓N→Go to Flag 2, check the sensor, Q11-419. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease roll motor encoder sensor, PL 11.86 Item 9. Enter dC330 code 11-386. Actuate the BM eject sensor, Q11-386. The display changes. Y↓N→Go to Flag 3, check sensor, Q11-386. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM eject sensor, PL 11.88 Item 17. Enter dC330, code 11-062 to run the BM crease roll motor, MOT 11-062. The motor runs. Y↓N→Go to Flag 4, check the motor, MOT 11-062. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM crease roll motor, PL 11.86 Item 12. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-061 to run the BM crease blade motor, MOT 11-061. The motor runs. Y↓N→Go to Flag 5, check the motor, MOT 11-061. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM crease blade motor, PL 11.84 Item 3. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-401 to run the BM crease roll gate motor, MOT 11-401. The motor runs. Y↓N→Go to Flag 6 and Flag 7, check the motor, MOT 11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM crease roll gate motor, PL 11.86 Item 8. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.86 Item 10.

• Code: 11-180-171, 11-182-171
• Description: HVF BM Exit Jam RAP 11-180-171 The lead edge is late arriving at the BM exit sensor. 11-182-171 The trail edge is late leaving the BM exit sensor.
• Troubleshooting Guides: Enter dC330 code 11-418. Actuate the BM crease blade motor encoder sensor, Q11-418 by rotating the crease blade knob (6d). The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-418. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease blade motor encoder sensor, PL 11.165 Item 1. Release the crease roll nip pressure by moving the crease roll handle fully counter clockwise. Remove the BM right hand cover, PL 11.168 Item 15, to access the crease rolls. Enter dC330 code 11-419. Actuate the BM crease roll motor encoder sensor by rotating the crease rolls slowly by hand. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-419. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll motor encoder sensor, PL 11.166 Item 9. Enter dC330 code 11-409. Actuate the BM exit sensor, Q11-409. The display changes. Y↓N→Go to Flag 3. Check sensor, Q11-409. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM exit sensor, PL 11.168 Item 17. Enter dC330, code 11-062 to run the BM crease roll motor, MOT 11-062. The motor runs. Y↓N→Go to Flag 4. Check the motor, MOT 11-062. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease roll motor, PL 11.166 Item 12. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-061 to run the BM crease blade motor, MOT 11-061. The motor runs. Y↓N→Go to Flag 5. Check the motor, MOT 11-061. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease blade motor, PL 11.163 Item 3. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-401 to run the BM crease roll gate motor, MOT 11-401. The motor runs. Y↓N→Go to Flag 6 and Flag 7. Check the motor, MOT 11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease roll gate motor, PL 11.166 Item 8. • BM PWB, PL 11.166 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.166 Item 10.

• Code: 11-183-171, 11-184-171
• Description: HVF BM Paper Jam RAP 11-183-171 The BM control PWB has detected an unexpected sheet in the booklet maker paper path. 11-184-171 The BM control PWB has detected a stray sheet in the booklet maker paper path after jam clearance.
• Troubleshooting Guides: . shows the location of the components. Enter dC330 code 11-190. Manually actuate the BM paper present sensor, Q11-190. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-190. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM paper present sensor, PL 11.168 Item 5. Enter dC330 code 11-409. Manually actuate the BM exit sensor. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-409. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM exit sensor, PL 11.168 Item 17. Enter dC330 code 11-160. Manually actuate the BM entry sensor, Q11-160. The display changes. Y↓N→Go to Flag 3. Check sensor, Q11-160. Refer to: • GP 11, How to Check a Sensor. • P/J551, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM entry sensor, PL 11.161 Item 16. Enter dC330 code 11-183. Manually actuate the tri-folder entry sensor, Q11-183. The display changes. Y↓N→Go to Flag 4. Check the sensor, Q11-183. Refer to: • GP 11, How to Check a Sensor. • P/J604, tri-folder control PWB. • 11A-171 HVF +Power Distribution RAP. Install new components as necessary: • Tri-folder control PWB, PL 11.193 Item 16. • Tri-folder entry sensor, PL 11.197 Item 11. Enter dC330 code 11-183. Manually actuate the tri-folder entry sensor., Q11-183. The display changes. Y↓N→Go to Flag 5. Check between P/J602 pin 10 on the tri-folder control PWB and P/J563 pin 1 on the BM PWB. Refer to: • P/J563, BM PWB. • P/J602, Tri-folder control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • Tri-folder control PWB, PL 11.193 Item 16.

• Code: 11-185-171 … 11-187-171
• Description: Tri-Folder Exit Sensor and Assist Sensor RAP 11-185-171 The lead edge is late arriving at the TF exit sensor. 11-186-171 The trail edge is late leaving the TF exit sensor. 11-187-171 The lead edge is late arriving at the TF assist sensor
• Troubleshooting Guides: and show the location of the components. Enter dC330 code 11-184. Manually actuate the TF assist gate sensor, Q11-184. The display changes. Y↓N→Go to Flag 1 and Flag 2. Check the sensor, Q11-184. Refer to: • GP 11, How to Check a Sensor. • P/J604, P/J602, Tri-folder control PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • TF assist gate sensor, PL 11.197 Item 6. • Tri-folder control PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330 code 11-185. Manually actuate the TF exit sensor. The display changes. Y↓N→Go to Flag 3 and Flag 4. Check the sensor, Q11-185. Refer to: • GP 11, How to Check a Sensor. • P/J604, P/J602, Tri-folder control PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • TF exit sensor, PL 11.197 Item 12. • Tri-folder control PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330 code 11-085. Energize the TF diverter solenoid, SOL 11-085. The solenoid energies. Y↓N→Go to Flag 5 and Flag 6. Check the solenoid, SOL 11-085. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J602, P/J603, Tri-folder control PWB • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • TF diverter solenoid, PL 11.197 Item 16. • Tri-folder control PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330 code 11-086. Energize the TF assist solenoid, SOL 11-086. The solenoid energies. Y↓N→Go to Flag 7 and Flag 8. Check the solenoid, SOL 11-086. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J563, BM PWB. • P/J602, P/J603, Tri-folder control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • TF assist solenoid, PL 11.197 Item 8. • Tri-folder control PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330 code 11-187. Energize the TF drive clutch, SOL 11-187. The solenoid energies. Y↓N→Go to Flag 9 and Flag 10. Check the clutch, CL 11-187. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J563, BM PWB. • P/J602, P/J603, Tri-folder control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • TF drive clutch, PL 11.193 Item 9. • Tri-folder control PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-062 to run the BM crease roll motor, MOT 11-062. The motor runs. Y↓N→Go to Flag 11. Check the motor, MOT 11-062. Refer to: • GP 10 How to Check a Motor. • P/J557, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM crease roll motor, PL 11.166 Item 8. • BM PWB, PL 11.166 Item 10. Perform SCP 6, Final Actions.

• Code: 11-188-171, 11-189-171
• Description: HVF Nip Split RAP 11-188-171 The nip split has failed to operate. 11-189-171 The nip split has failed to return to the home position.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-081 to run the nip split motor, MOT 11-081. The nip-split mechanism can be heard. Y↓N→Go to Flag 3. Check the motor, MOT 11-081. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Nip split motor, PL 11.153 Item 15. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 11-159. Manually actuate the Nip home sensor, Q11-159. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-159. Refer to: • GP 11, How to Check a Sensor. • P/J101, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Nip home sensor, PL 11.153 Item 14. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 11-170. Manually actuate the nip split sensor, Q11-170. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-170. Refer to: • GP 11, How to Check a Sensor. • P/J101, P/J102 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Nip split sensor, PL 11.153 Item 14. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6, Final Actions.

• Code: 11-191-171, 11-193-171, 11-194-171, 11-196-171
• Description: Inserter Paper Jam RAP 11-191-171 The leading edge is late arriving at the PPI tab standby sensor. 11-193-171 The trailing edge is late leaving the PPI tab standby sensor. 11-194-171 The leading edge is late arriving at the PPI pickup sensor. 11-196-171 The trailing edge is late leaving the IDG pickup sensor. Fault code 11-191 may also be generated where a fault in the inserter causes jamming in the IOT.
• Troubleshooting Guides: . shows the location of the components. Enter dC330 code 11-155. Manually actuate the Pickup sensor, Q11-155. The display changes. Y↓N→Go to Flag 1 and Flag 2. Check the sensor, Q11-155. Refer to: • GP 11, How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Pickup sensor, PL 11.179 Item 11. • Inserter PWB, PL 11.179. • HVF control PWB, PL 11.157 Item 2. Measure the voltage of pin 2 of P/J11. Manually actuate the acceleration sensor. The voltage changes. Y↓N→Go to Flag 3 and Flag 4. Check the sensor. Refer to: • GP 11, How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF control PWB. Install new components as necessary: • Acceleration sensor, PL 11.179 Item 11. • Inserter PWB, PL 11.179. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at pin 2 of P/J702 on the HVF PWB. Manually actuate the PPI standby sensor. The voltage changes. Y↓N→Go to Flag 5. Check the sensor. Refer to: • GP 11, How to Check a Sensor. • P/J702, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • PPI standby sensor, PL 11.156. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 11-077. Energize the inserter, CL 11-077. The clutch energies. Y↓N→Go to Flag 6 and Flag 7. Check the clutch, CL 11-077. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J12, P/J5, Inserter control PWB • P/J703, HCF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter clutch, PL 11.179. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-078 to run the inserter motor, MOT 11-078. The motor runs. Y↓N→Go to Flag 8 and Flag 9. Check the motor, MOT 11-078. Refer to: • GP 10 How to Check a Motor. • P/J701, HVF control PWB. • P/J4, inserter control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter motor, PL 11.181 Item 1. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6, Final Actions.

• Code: 11-198-171, 11-199-171
• Description: HVF Paper Jam RAP 11-198-171 A stray sheet was detected in the finisher, after a jam clearance. 11-199-171 An unexpected sheet has been detected in the finisher.
• Troubleshooting Guides: . shows the location of the components. Enter dC330, code 11-100. Manually activate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-100. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Entry sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-157. Manually activate the buffer position sensor, Q11-157. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-157. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Buffer position sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-164. Manually activate the buffer path sensor, Q11-164. The display changes. Y↓N→Go to Flag 3. Check the sensor, Q11-164. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Buffer path sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-140. Manually activate the stacker exit sensor, Q11-140. The display changes. Y↓N→Go to Flag 4. Check the sensor, Q11-140. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Stacker exit sensor, PL 11.156. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-130. Manually activate the top exit sensor, Q11-130. The display changes. Y↓N→Go to Flag 5. Check the sensor, Q11-130. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Top exit sensor, PL 11.156. • HVF Control PWB, PL 11.157 Enter dC330, code 11-158. Manually activate the HVF booklet exit sensor, Q11-158. The display changes. Y↓N→Go to Flag 6. Check the sensor, Q11-158. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • HVF booklet exit sensor, PL 11.156 • HVF Control PWB PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components.

• Code: 11-300-110, 11-302-110, 11-303-110
• Description: Interlocks RAP 11-300-110 The docking interlock is open during run mode. 11-302-110 The top cover interlock is open during run mode. 11-303-110 The front door interlock is open during run mode.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Go to Flag 1 and check for +24V on P/J302 pin 1. If the voltage is not present, refer to 11D-110 2K LCSS Power Distribution RAP. Go to the appropriate RAP: • 11-300-110 Docking Interlock RAP • 11-302-110 Top Cover Interlock RAP • 11-303-110 Front Door Interlock RAP 11-300-110 Docking Interlock RAP Un-dock the 2K LCSS-110, Check the docking interlock switch, S11-300 as follows: • Check the interlock actuator on the machine is not damaged or missing. NOTE: The wiring harness passes underneath the docking interlock switch housing. If this harness is not correctly positioned, the switch can be mis-located, giving intermittent docking interlock problems. • Enter dC330, code 11-300. Actuate the switch, if the display does not change, refer to: – GP 13, How to Check a Switch –. – P/J302, 2K LCSS PWB. • Go to Flag 1. Check the wiring between P/J302 and the switch. • If necessary, install a new switch, PL 11.4 Item 2. 11-302-110 Top Cover Interlock RAP Check the top cover interlock switch, S11-302 as follows: • Check the switch actuator. • Enter dC330, code 11-302. Actuate the switch, if the display does not change, refer to: – GP 13, How to Check a switch –. – P/J315, 2K LCSS PWB. • Go to Flag 3. Check the wiring between P/J315 and the switch. • If necessary, install a new switch, PL 11.26 Item 6. 11-303-110 Front Door Interlock RAP Check the front door interlock switch, S11-303 as follows: • Check the switch actuator. • Enter dC330, code 11-303. actuate the switch, if the display does not change, refer to: – GP 13, How to Check a switch –. – P/J302, 2K LCSS PWB. • Go to Flag 2. Check the wiring between P/J302 and the switch. • If necessary, install a new switch, PL 11.26 Item 5. Perform SCP 6 Final Actions.

• Code: 11-300-120, 11-302-120, 11-303-120
• Description: Interlocks RAP 11-300-120 The docking interlock is open during run mode. 11-302-120 The top cover interlock is open during run mode. 11-303-120 The front door interlock is open during run mode.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Go to Flag 1. Check for +24V on P/J5 pin 1. If the voltage is not present, refer to 11C-120 1K LCSS Power Distribution RAP. Go to the appropriate RAP: • 11-300-120 Docking Interlock RAP • 11-302-120 Top Cover Interlock RAP • 11-303-120 Front Door Interlock RAP 11-300-120 Docking Interlock RAP WARNING Take care not to topple the LCSS. The LCSS is unstable when undocked from the machine. Do not show the customer how to undock the LCSS. Undock the 1K LCSS, -120., check the docking interlock switch, S11-300 as follows: • While supporting the 1K LCSS, slide the 1K LCSS 5cm (2 inches) away from the machine. Check the interlock actuator on the machine is not damaged or missing. NOTE: The wiring harness passes underneath the docking interlock switch housing. If this harness is not correctly positioned, the switch can be mis-located, giving intermittent docking interlock problems. • Enter dC330, code 11-300, docking interlock switch, S11-300. While supporting the 1K LCSS, slide the 1K LCSS 5cm (2 inches) away from the machine to de-actuate S11-300. If the display does not change, refer to: – GP 13, How to Check a Switch – P/J6, 1K LCSS PWB • Go to Flag 1. Check the wiring between P/J5 and S11-300. • If necessary, install a new docking interlock switch, PL 11.102 Item 2. 11-302-120 Top Cover Interlock RAP Check the top cover interlock switch, S11-302 as follows: • Check the switch actuator. • Enter dC330, code 11-302, top cover interlock switch, S11-302. Actuate S11-302. If the display does not change, refer to: – GP 13, How to Check a switch –. – P/J5, 1K LCSS PWB • Go to Flag 3. Check the wiring between P/J5 and S11-302. • If necessary, install a new top cover interlock switch, PL 11.124 Item 6. 11-303-120 Front Door Interlock RAP Check the front door interlock switch, S11-303 as follows: • Check the switch actuator. • Enter dC330, code 11-303, front door interlock switch, S11-303. Actuate S11-303. If the display does not change, refer to: – GP 13, How to Check a switch –. – P/J51K LCSS PWB • Go to Flag 2. Check the wiring between P/J5 and S11-303. • If necessary, install a new front door interlock switch, PL 11.124 Item 5. Perform SCP 6 Final Actions.

• Code: 11-300-130, 11-303-130, 11-304-130, 11-305-130
• Description: Interlocks RAP 11-300-130 The docking interlock has opened during run mode. 11-303-130 The front door interlock has opened during run mode. 11-304-130 The upper exit gate interlock has opened during run mode 11-305-130 The lower exit gate interlock has opened during run mode.
• Troubleshooting Guides: Go to the appropriate RAP: • 11-300-130 Docking Interlock RAP. • 11-303-130 Front Door Interlock RAP. • 11-304-130 Upper Exit Gate Interlock RAP. • 11-305-130 Lower Exit Gate Interlock RAP. 11-300-130 Docking Interlock RAP Check the docking interlock switch, S11-300 and docking pivot interlock switch, S11-300A. • Check the switch actuator mounted on the machine is correctly installed and not damaged. • Enter dC330, code 11-300. Actuate the switches and check the display. NOTE: The switches are connected in series. Both switches must be actuated for the display to change. Refer to: – Flag 1. – GP 13 How to Check a Switch. – P/J434, HCSS PWB. • Check the wiring between the HCSS power supply and the docking interlock switch, refer to GP 7. • If necessary, install new components: – Docking interlock switch, PL 11.34 Item 3. – Docking pivot interlock switch, PL 11.34 Item 5. 11-303-130 Front Door Interlock RAP, check the front door interlock switch, S11-303: • Check the switch actuator on the inside of the front door is not damaged. • If the door does not remain closed, install a new door, PL 11.30 Item 5. • Enter dC330, code 11-303 actuate the switch and check the display. Refer to: – Flag 2. – GP 13 How to Check a Switch. – P/J434, HCSS PWB. • Check the wiring, GP 7. • If necessary, install a new front door interlock switch, PL 11.56 Item 1. 11-304-130 Upper Exit Gate Interlock RAP Check the upper exit gate interlock switch, S11-304. • Check the switch actuator. • Enter dC330, code 11-304, actuate the switch and check the display. Refer to: – Flag 3. – GP 13 How to Check a Switch. – P/J434, HCSS PWB. • Check the wiring to the switch, GP 7. • If necessary, install a new upper exit gate interlock switch, PL 11.32 Item 9. 11-305-130 Lower Exit Gate Interlock RAP Check the lower exit gate interlock switch, S11-305: • Check the switch actuator. • Enter dC330, code 11-305, actuate the switch and check the display. Refer to: – Flag 3. – GP 13 How to Check a Switch. – P/J434, HCSS PWB. • Check the wiring to the switch, GP 7. • If necessary, install a new lower exit gate interlock switch, PL 11.54 Item 2.

• Code: 11-300-170, 11-303-170, 11-305-170
• Description: Interlocks RAP 11-300-170 The docking interlock has opened during run mode. 11-303-170 The front door interlock has opened during run mode. 11-305-170 The upper and/or lower exit gate interlock has opened during run mode.
• Troubleshooting Guides: Go to the appropriate RAP: • 11-300-170 Docking Interlock RAP. • 11-303-170 Front Door Interlock RAP. 11-300-170 Docking Interlock RAP Check the docking interlock switch, S11-300 and the docking pivot interlock switch, S11-300A. • Check the switch actuator mounted on the machine is correctly installed and un-broken. • Enter dC330, code 11-300, actuate the switches and check the display. The switches are connected in series, both switches must be actuated for the display to change. Refer to: – GP 13 How to Check a Switch. – P/J434, HCSS PWB. –, Flag 1. • Check the wiring between the HCSS power supply and the docking interlock switch, refer to GP 7. • If necessary, install new components: – Docking interlock switch, PL 11.64 Item 3. – Docking pivot interlock switch, PL 11.64 Item 5. 11-303-170 Front Door Interlock RAP Check the front door interlock switch, S11-303. • Check the switch actuator on the inside of the front door is not damaged. • Enter dC330, code 11-303 actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. – P/J434, HCSS PWB. –, Flag 2. • Check the wiring, GP 7. • If necessary, install a new front door interlock switch, PL 11.92 Item 1.

• Code: 11-300-171, 11-302-171, 11-303-171
• Description: HVF Docking and Interlock RAP 11-300-171 The finisher was detected to be undocked in the run mode. 11-302-171 The top cover interlock was detected open during a run. 11-303-171 The finisher front door interlock was detected open during a run.
• Troubleshooting Guides: Go to the appropriate RAP: • 11-300-171 Docking Interlock RAP • 11-302-171 Top Cover Interlock RAP • 11-303-171 Front Door Interlock RAP 11-300-171 Docking Interlock RAP Check the docking interlock switch, S11-300. • Check the switch actuator mounted on the machine is correctly installed and un-broken. • Enter dC330, code 11-300, actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. – P/J112, HCSS PWB. –, Flag 3. • Check the wiring, GP 7. • If necessary, install new components: – Docking interlock switch, PL 11.130 Item 16. 11-302-171 Top Cover Interlock RAP Check the top cover interlock switch, S11-302. • Check the switch actuator is not damaged. • Enter dC330, code 11-302 actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. – P/J112, HVF PWB. –, Flag 1. • Check the wiring, GP 7. • If necessary, install a new front door interlock switch, PL 11.145 Item 24. 11-303-171 Front Door Interlock RAP Check the front door interlock switch, S11-303. • Check the switch actuator on the inside of the front door is not damaged. • Enter dC330, code 11-303 actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. – P/J112, HVF PWB. –, Flag 2. • Check the wiring, GP 7. • If necessary, install a new front door interlock switch, PL 11.145 Item 24.

• Code: 11-301-130, 11-302-130
• Description: Top Cover Interlock RAP 11-301-130 The top bin has lifted during run mode. 11-302-130 The top cover has opened during run mode.
• Troubleshooting Guides: Enter dC330, code 11-302, actuate the top cover interlock sensor, Q11-302. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • GP 11, How to check a sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Top cover interlock sensor, PL 11.32 Item 8. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-301, actuate the top bin interlock sensor, Q11-301. The display changes. Y↓N→Go to Flag 2. Check the sensor. Refer to: • GP 11, How to check a sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Top bin interlock sensor, PL 11.32 Item 8. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-301-170, 11-302-170
• Description: Top Cover Interlock RAP 11-301-170 The top bin has lifted during run mode. 11-302-170 The top cover has opened during run mode.
• Troubleshooting Guides: Enter dC330, code 11-302, actuate the top cover interlock sensor, Q11-302. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-302. Refer to: • GP 11, How to check a sensor. • P/J420, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Top cover interlock sensor, PL 11.62 Item 8. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-301, actuate the top bin interlock sensor, Q11-301. The display changes. Y↓N→Go to Flag 2. Check the sensor, Q11-304. Refer to: • GP 11, How to check a sensor. • P/J420, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Top bin interlock sensor, PL 11.62 Item 8. • HCSS BM PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-306-171, 11-309-171
• Description: HVF Inserter Interlock RAP 11-306-171 The PPI interlock was detected open in the run mode. 11-309 The PPI left hand door was detected open in the run mode.
• Troubleshooting Guides: Go to the appropriate RAP: • 11-306-171 Inserter Top Cover Interlock RAP • 11-309-171 Inserter Top Left Door Interlock RAP 11-306-171 Inserter Top Cover Interlock RAP Check the inserter top cover interlock switch, S11-306. • Check the switch actuator mounted on the machine is correctly installed and un-broken. • Enter dC330, code 11-306, actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. –, Flag 1 and Flag 2. – P/J1, P/J5, P/J4, Inserter PWB. – P/J701, P/J703, HVF Control PWB • Check the wiring, GP 7. • If necessary, install new components: – Inserter top cover interlock switch, PL 11.177. 11-309-171 Inserter Top Left Door Interlock RAP Check the inserter top left door interlock switch, S11-431. • Check the switch actuator is not damaged. • Enter dC330, code 11-431 actuate the switch and check the display. Refer to: – GP 13 How to Check a Switch. –, Flag 3 and Flag 4. – P/J2, P/J4, Inserter PWB. – P/J701, HVF Control PWB • Check the wiring, GP 7. • If necessary, install a new inserter top left door interlock switch, PL 11.177 Item 8.

• Code: 11-307-171, 11-308-171
• Description: HVF Tri-folder Interlock RAP 11-307-171 The Tri-folder top cover interlock was detected open during a run. 11-308-171 The Tri-folder front door interlock was detected open during a run.
• Troubleshooting Guides: shows the location of the components. The two yellow, +24V interlock LEDs on the BM PWB will extinguish if a tri-folder interlock is open. Check that the yellow, +24V interlock LED on the BM control PWB is lit. The LED is lit. Y↓N→Go to Flag 1, Flag 2 and Flag 3. Check the wiring and repair as necessary. Check the TF top cover interlock switch and the TF front door interlock switch, S11-393. Refer to: • GP 13 How to Check a Switch. • P/J601, tri-folder PWB. • P/J553, BM PWB. • P/J559, BM PWB. • P/J131, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • tri-folder top cover interlock switch, PL 11.197 Item 3. • tri-folder front door interlock switch, PL 11.197 Item 2. • tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. • HVF PWB, PL 11.157. Enter dC330, code 11-393. Open the tri-folder front door. The display changes. Y↓N→Go to Flag 4 and Flag 5. Check the wiring and repair as necessary. Check the tri-folder front door interlock, S11-393. Refer to: • GP 13 How to Check a Switch. • P/J605, tri-folder PWB. • P/J602, tri-folder PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • tri-folder front door interlock switch, PL 11.197 Item 3. • tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-394. Open the tri-folder top cover. The display changes. Y↓N→Go to Flag 6 and Flag 7. Check the wiring and repair as necessary. Check the TF top cover interlock sensor, Q11-394. Refer to: • GP 11 How to Check a Sensor. • P/J605, tri-folder PWB. • P/J602, tri-folder PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • tri-folder top cover interlock sensor, Q11-394. • tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Perform SCP 6 Final Actions.

• Code: 11-320-110, 11-322-110
• Description: Ejector Movement Failure RAP 11-320-110 The ejector is not at the home position. 11-322-110 The ejector fails to perform a cycle of operation. NOTE: A cycle of operation for the ejector is to cycle from the home position to the out position and back to the home position.
• Troubleshooting Guides: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-322, actuate the ejector out sensor, Q11-322. The display changes. Y↓N→Go to Flag 2. Check Q11-322. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector out sensor, Q11-322, PL 11.18 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-320, actuate the ejector home sensor, Q11-320. The display changes. Y↓N→Go to Flag 1. Check Q11-320. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector home sensor, Q11-320, PL 11.18 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-023 to check the movement of the ejector. The ejector motor runs. Y↓N→Go to Flag 3. Check the ejector motor, MOT11-020. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J303, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or Install new components as necessary: • Ejector assembly, PL 11.18 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. The ejector cycles noisily, colliding with the end stops. Y↓N→Check the stapler to ensure the staples are correctly formed. Mis-formed staples can cause the set to hang in the stapler causing ejector movement failures. The staples are correctly formed. Y↓N→Clear the staple head of any mis-formed staples, then check the operation of the stapler. If necessary, install a new staple head unit, PL 11.20 Item 5. If the ejector is still not moving, install a new ejector assembly, PL 11.18 Item 1. Perform SCP 6 Final Actions. Go to Flag 4. +5v is available at P/J304 between pins 7 and 8. Y↓N→Go to the 11D-110 2K LCSS Power Distribution RAP. Connect a service meter at P/J304 between pins 8 and 9. Slowly rotate the ejector motor encoder. The voltage changes between +5V and 0V. Y↓N→Go to Flag 4. Check the wiring and connectors between the ejector motor encoder sensor and the 2K LCSS PWB. If necessary repair the wiring. If the wiring is good, install a new ejector motor encoder sensor, PL 11.18 Item 3. Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1.

• Code: 11-320-120, 11-322-120
• Description: Ejector Movement Failure RAP 11-320-120 The ejector is not at the home position. 11-322-120 The ejector fails to perform a cycle of operation. NOTE: A cycle of operation for the ejector is to move from the home position to the out position and back to the home position.
• Troubleshooting Guides: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. NOTE: For clarity, the 1K LCSS is shown removed from the machine. Enter dC330, code 11-322, ejector out sensor, Q11-322. Actuate Q11-322. The display changes. Y↓N→Go to Flag 2. Check Q11-322. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector out sensor, Q11-322, PL 11.114 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-320, ejector home sensor, Q11-320. Actuate Q11-320. The display changes. Y↓N→Go to Flag 1. Check Q11-320. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector home sensor, Q11-320, PL 11.114 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-023 to check the operation of the ejector motor, MOT11-020. MOT11- 020 runs. Y↓N→Go to Flag 3. Check MOT11-020. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J15, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or Install new components as necessary: • Ejector assembly, PL 11.114 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. The ejector cycles noisily, colliding with the end stops. Y↓N→Check the stapler to ensure the staples are correctly formed, refer to the 11-364-120 Stapling Failure RAP. Mis-formed staples can cause the set to hang in the stapler causing ejector movement failures. The staples are correctly formed. Y↓N→Clear the staple head of any mis-formed staples, then check the operation of the stapler. If necessary, install a new staple head unit, PL 11.116 Item 5. If the ejector is still not moving, install a new ejector assembly, PL 11.114 Item 1. Perform SCP 6 Final Actions. Go to Flag 4. +5V is available at P/J8 between pins 7 and 8. Y↓N→Go to the 11C-120 1K LCSS Power Distribution RAP. Connect a service meter at P/J8 between pins 8 and 9. Slowly rotate the ejector motor encoder. The voltage changes between +5V and 0V. Y↓N→Go to Flag 4. Check the wiring and connectors between the ejector motor encoder sensor and the 1K LCSS PWB. If necessary repair the wiring. If the wiring is good, install a new ejector motor encoder sensor, PL 11.114 Item 3. Perform the 11F-120 1K LCSS PWB Damage RAP, if necessary install a new 1K LCSS PWB, PL 11.124 Item 1.

• Code: 11-320-130, 11-322-130
• Description: Compiler Ejector Movement Failure RAP 11-320-130 The compiler ejector is not at the home position. 11-322-130 The compiler ejector fails to complete a cycle of operation. NOTE: The home position for the compiler ejector is with the ejector closed. NOTE: A cycle of operation for the compiler ejector is to cycle between closed to open, then back to closed.
• Troubleshooting Guides: Enter dC330, codes 11-023 to run the ejector motor. The ejector opens fully, then closes. Y↓N→Go to Flag 3. Check the ejector motor, MOT 11-020. Refer to: • GP 10, How to Check a Motor. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Ejector motor assembly, PL 11.47 Item 2. Enter dC330, code 11-320, actuate the ejector home sensor, Q11-320. The display changes. Y↓N→Go to Flag 1 and Flag 4. Check the sensor. Refer to: • GP 11, How to Check a Sensor. • P/J409 and P/J411, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Ejector home sensor, PL 11.47 Item 3. Enter dC330, code 11-317, actuate the compiler carriage safety switch, S11-317. The display changes. Y↓N→Go to Flag 2. Check the compiler carriage safety switch. Refer to: • GP 13 How to Check a Switch. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler Carriage safety switch, PL 11.47 Item 4. Go to Flag 5, check the harness and P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components. Perform SCP 6 Final Actions.

• Code: 11-320-170, 11-322-170
• Description: Compiler Ejector Movement Failure RAP 11-320-170 The compiler ejector is not at the home position. 11-322-170 The compiler ejector fails to complete a cycle of operation. NOTE: The home position for the compiler ejector is with the ejector closed. NOTE: A cycle of operation for the compiler ejector is to move between closed to open, then back to closed.
• Troubleshooting Guides: Enter dC330, code 11-023 to run the eject motor, MOT11020. The ejector opens fully and then closes. Y↓N→Go to Flag 3. Check the ejector motor, MOT 11-020. Refer to: • GP 10, How to Check a Motor. • P/J406, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Ejector motor assembly, PL 11.73 Item 2. Enter dC330, code 11-320, actuate the ejector home sensor, Q11-320. The display changes. Y↓N→Go to Flag 1 and Flag 4. Check the sensor, Q11-320. Refer to: • GP 11, How to Check a Sensor. • P/J409 and P/J411, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Ejector home sensor, PL 11.73 Item 3. Enter dC330, code 11-317, actuate the compiler carriage safety switch, S11-317. The display changes. Y↓N→Go to Flag 2. Check the switch, S11-317. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage safety switch, PL 11.73 Item 4. Go to Flag 5, check the connectors and harness between P/J412 and P/J432, refer to GP 7. The harness and connectors are good. Y↓N→Repair the harness, or install new components. Perform SCP 6 Final Actions.

• Code: 11-334-130, 11-335-130, 11-336-130
• Description: Bin 1 Elevate Failure RAP 11-334-130 The bin 1 upper limit switch has been made. 11-335-130 The bin 1 lower limit switch has been made. 11-336-130 Bin 1 fails to move to the home position.
• Troubleshooting Guides: Enter dC330, codes 11-030, 11-031, 11-032 and 11-033 to run the bin 1 elevator motor, MOT 11-030. Check the movement of bin 1. Bin 1 moves correctly. Y↓N→Go to Flag 3. Check the bin 1 elevator motor, MOT 11-030. Refer to: • GP 10, How to Check a Motor. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.52 Item 11. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-334, actuate the bin 1 upper limit switch, S11-334. The display changes. Y↓N→Go to Flag 2. Check the switch S11-334. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, PL 11.52 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-335, actuate the bin 1 lower limit switch, S11-335. The display changes. Y↓N→Go to Flag 1. Check the switch S11-335. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 1 lower limit switch, PL 11.52 Item 2. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-334-170, 11-335-170, 11-336-170
• Description: Bin 1 Elevate Failure RAP 11-334-170 The bin 1 upper limit switch has been actuated. 11-335-170 The bin 1 lower limit switch has been actuated. 11-336-170 Bin 1 fails to move to the home position.
• Troubleshooting Guides: Enter dC330, codes 11-030, 11-031, 11-032 and 11-033, to check the movement of bin 1. Bin 1 moves correctly. Y↓N→Go to Flag 3. Check the bin 1 elevator motor, MOT 11-030. Refer to: • GP 10, How to Check a Motor. • P/J424, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.78 Item 11. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-334, actuate the bin 1 upper limit switch, S11-334. The display changes. Y↓N→Go to Flag 2. Check the switch S11-334. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, PL 11.78 Item 1. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-335, actuate the top bin 1 lower limit switch, S11-335. The display changes. Y↓N→Go to Flag 1. Check the switch S11-335. Refer to: • GP 13, How to Check a Switch. • P/J424, HCSS PWB. • 11C-171 HCSS BM Power Distribution RAP.

• Code: 11-344-130, 11-345-130, 11-346-130
• Description: Bin 2 Elevate Failure RAP 11-344-130 The bin 2 upper limit switch has been made. 11-345-130 The bin 2 lower limit switch has been made. 11-346-130 Bin 2 fails to move to the home position.
• Troubleshooting Guides: Enter dC330, codes 11-036, 11-037, 11-038 and 11-039 to run the bin 2 elevator motor, MOT 11-030. Check the movement of bin 2. Bin 2 moves correctly. Y↓N→Go to Flag 3. Check the bin 2 elevator motor, MOT11-030. Refer to: • GP 10, How to Check a Motor. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 2 elevator motor, PL 11.54 Item 11. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-344. Actuate the bin 2 upper limit switch, S11-344. The display changes. Y↓N→Go to Flag 2. Check the switch, S11-344. Refer to: • GP 13 How to Check a Switch. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 2 upper limit switch, PL 11.54 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-345. Actuate the bin 2 lower limit switch, S11-345. The display changes. Y↓N→Go to Flag 1. Check the switch, S11-345. Refer to: • GP 13 How to Check a Switch. • P/J431, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Bin 2 lower limit switch, PL 11.54 Item 2. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions

• Code: 11-350-130
• Description: Hole Punch Not Home RAP 11-350-130 The hole punch is not at the home position. NOTE: The home position of the punch unit is when the cutout in the actuator is between the punch head home sensor jaws.
• Troubleshooting Guides: Enter dC330, codes 11-043 punch head run, then 11-042 punch head move home.. The punch cycles then goes to the home position Y↓N→Go to Flag 2. Check the hole punch motor, MOT11-042. Refer to: • GP 10, How to Check a Motor. • PJ421, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Hole punch motor, PL 11.38 Item 7. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-350 actuate the hole punch home sensor, Q11-350. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-350. Refer to: • GP 11, How to Check a Sensor. • PJ420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Hole punch home sensor, PL 11.38 Item 8. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.

• Code: 11-350-170
• Description: Hole Punch Not Home RAP 11-350-130 The hole punch is not at the home position. NOTE: The home position of the punch unit is when the cutout in the actuator is between the punch head home sensor jaws.
• Troubleshooting Guides: Enter dC330, codes 11-043 punch head run and 11-042 punch head move home.. The punch cycles, then goes to the home position Y↓N→Go to Flag 2. Check the hole punch motor, MOT11-042. Refer to: • GP 10, How to Check a Motor. • P/J421, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Hole punch motor, PL 11.70 Item 7. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-350 actuate the hole punch home sensor, Q11-350. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-350. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Hole punch home sensor, PL 11.70 Item 8. • HCSS PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-364-110
• Description: Stapling Failure RAP 11-364-110 Staples in the stapling head are not primed.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Enter dC330, code 11-361, actuate the SH 1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 1 and check Q11-361. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.20 Item 4. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head cycles a number of times to prime the staple head. This occurs when the 2K LCSS interlocks are made. Follow the customer instruction label inside the 2K LCSS front door to remove the staple cartridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples on the top of the stack. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle a few times to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 26.10 Item 11and repeat the check. If the first two staples are not partially formed, install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions Install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions.

• Code: 11-364-120
• Description: Stapling Failure RAP 11-364-120 Staples in the stapling head are not primed
• Troubleshooting Guides: . Enter dC330, code 11-361, SH 1 paper sensor, Q11-361. Actuate Q11-361. The display changes. Y↓N→Go to Flag 1. Check Q11-361. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Sensor. • P/J7, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.116 Item 4. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head cycles a number of times to prime the staple head. This occurs when the 1K LCSS interlocks are made. Follow the customer instruction label inside the 1K LCSS front door to remove the staple cartridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples on the top of the stack. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle a few times to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 26.10 Item 11 and repeat the check. If the first two staples are not partially formed, install a new stapler assembly, PL 11.116 Item 1. Perform SCP 6 Final Actions Install a new staple head unit, PL 11.116 Item 5. Perform SCP 6 Final Actions.

• Code: 11-364-130, 11-370-130
• Description: Stapling Failure RAP 11-364-130 Staples in the staple head are not primed. 11-370-130 The stapling unit is not at the home position. NOTE: The stapling head automatically pre-forms the first few staples at the front of the cartridge. It is then primed, ready for stapling.
• Troubleshooting Guides: . Check that staple head unit 1 is correctly installed. NOTE: The sensors Q11-360, Q11-362, Q11-363 and Q11-364 are integral to the staple head unit and although they can be checked they are not separately spared. Go to Flag 1. +5V is available at PJ459 between pins 5 and 6, also between pins 10 and 6 on staple head unit 1. Y↓N→Check the wiring between PJ459 and P/J414. The wiring is good. Y↓N→Repair the wiring. Install a new carriage PWB, PL 11.46 Item 5. Enter dC330, code 11-360 to monitor Q11-360. Stack the code 11-050 to cycle the staple head. The display changes. Y↓N→Go to Flag 4. While code 11-050 is running, check for a change in signal level at P/J423 pin 4. The signal level changes. Y↓N→Check the wiring between P/J423 pin 4 and the staple head unit. Check also for continuity on the carriage PWB between P/J411 pin 4 and P/J414 pin 9. The wiring is good. Y↓N→Repair the wiring or install a new carriage PWB, PL 11.46 Item 5. Install a new staple head 1 unit, PL 11.46 Item 4. Install a new HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-361. Actuate the SH1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 2. Check Q11-361. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • HCSS PWB, PL 11.56 Item 5. • Staple head 1 unit, PL 11.46 Item 4. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-364. Remove then reinstall the staple cartridge to actuate the SH1 priming sensor, Q11-364. The display changes. Y↓N→Check for a change in signal level at P/J414 pin 11 when Q11-364 is actuated. The signal level changes. Y↓N→Check the wiring between P/J414 pin 11 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • HCSS PWB, PL 11.56 Item 5. • Staple head 1unit, PL 11.46 Item 4. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-367. Actuate the SU1 edge registration sensor, Q11-367. The display changes. Y↓N→Go to Flag 3. Check the sensor. Refer to: • GP 11, How to Check a Sensor. • P/J405, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • SU1 edge registration sensor, PL 11.49 Item 6. NOTE: If Q11-364 does not detect staples in the primed position, the staple head cycles to prime the staple head. This occurs when the HCSS interlocks are made. Follow the customer instruction label inside the HCSS front door to remove the staple cartridge. Slide out the top sheet of staples from the cartridge to expose a fresh sheet of staples. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 26.10 Item 11 and repeat the check. If the first two staples are not partially formed, install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions Install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions.

• Code: 11-364-170, 11-370-170
• Description: Compiler Carriage Stapling Failure RAP 11-364-170 Staples in the compiler carriage staple head are not primed. 11-370-170 The compiler carriage stapling unit is not at the home position. NOTE: The stapling head automatically pre-forms a small number of staples at the front of the cartridge and is then primed, ready for stapling.
• Troubleshooting Guides: . Check that the staple head unit 1 is correctly installed. NOTE: The sensors Q11-360, Q11-362, Q11-363 and Q11-364 are integral to the staple head unit and although they can be checked they are not separately spared. Go to Flag 1. +5V is available at PJ459 between pins 5 and 6, also between Pins 10 and 6 on staple head unit 1. Y↓N→Check the wiring between PJ459 and P/J414. The wiring is good. Y↓N→Repair the wiring. Install a new carriage PWB, PL 11.72 Item 5. Enter dC330, code 11-360 to monitor the SH1 home sensor Q11-360, stack the code 11-050 to cycle the staple head. The display changes. Y↓N→Go to Flag 4, check for a change in signal level at P/J423 pin 4, while code 11-050 is running. The signal level changes. Y↓N→Check the wiring between P/J423 pin 4 and the staple head unit. Check also for continuity on the carriage PWB between P/J411 pin 4 and P/J414 pin 9. The wiring is good. Y↓N→Repair the wiring or install a new carriage PWB, PL 11.72 Item 5. Install a new staple head 1 unit, PL 11.72 Item 4. Install a new HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-361, actuate the SU1 paper sensor, Q11-361. The display changes. N Go to Flag 2. Check the sensor. Refer to: • GP 11, How to Check a Sensor. • P/J405, Carriage PWB. • Power Distribution RAP 11C-170. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • SU1 paper sensor, PL 11.72 Item 8. Enter dC330, code 11-362, actuate the SH1 low staples sensor, Q11-362, by removing and installing the staple cartridge. The display changes. Y↓N→Go to Flag 1, check for a change in signal level at P/J414 pin 7 when Q11-362 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J414 pin 7 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • HCSS PWB, PL 11.92 Item 5. • Staple head 1 unit, PL 11.72 Item 4. Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • HCSS PWB, PL 11.92 Item 5. Enter dC330, code 11-363 actuate the SH1 cartridge sensor, Q11-363, by removing and installing the staple cartridge. The display changes. Y↓N→Check for a change in signal level at P/J414 pin 8 when Q11-363 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J414 pin 8 and the staple head unit. The wiring is good.

• Code: 11-371-171 … 11-377-171
• Description: HVF Stapler Position and Priming RAP 11-371-171 The stapler did not move from the home position. 11-372-171 The stapler did not return to the home position. 11-373-171 The stapler did not enter the mid home position. 11-374-171 The stapler did not leave the mid home position. 11-375-171 The stapler jaw did not enter the home position. 11-376-171 The stapler jaw did not leave the home position. 11-377-171 A stapler priming failure was detected.
• Troubleshooting Guides: NOTE: The sensors Q11-364, Q11-363, Q11-360 and Q11-362 are integral to the staple head unit and although they can be checked they are not separately spared. and show the locations of the components. Enter dC330, code 11-053 to run the stapler unit motor, MOT 11-053 and send it to the inboard end of its travel. The motor runs. Y↓N→Go to Flag 5. Check the motor, MOT 11-053. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler unit motor, PL 11.140. • HVF control PWB, PL 11.157 Item 2. With the stapler unit still at the inboard end, enter dC330, code 11-360, stapler home sensor. Manually activate the stapler home sensor, Q11-360. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-360. Refer to: • GP 11 How to Check a Sensor. • P/J301, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler home sensor, PL 11.140. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-054 to send the stapler unit to the outboard end of the machine. Enter code 11-373, stapler unit mid home sensor. Manually activate the stapler unit mid home sensor, Q11-373. The display changes. Y↓N→Go to Flag 4. Check the sensor, Q11-373. Refer to: • GP 11 How to Check a Sensor. • P/J301, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Stapler unit mid home sensor, PL 11.140. • HVF Control PWB, PL 11.157 Item 2. Place two sheet of paper in the stapler jaws. Raise the finisher top cover., lower the paper pusher fully down and lower the top cover. Enter dC330, code 11-050 to run the staple head motor, MOT 11-050. The motor runs. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check the stapler gate safety switch. Refer to: • GP 13 How to Check a Switch. • P/J304, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler gate safety switch, PL 11.140. • HVF control PWB, PL 11.157 Item 2. With the paper still in place, re-enter the code 11-050 to run the staple head motor, MOT 11-050. The motor runs. Y↓N→Go to Flag 2. Check the motor, MOT 11-050. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler head unit, PL 11.140. • HVF control PWB, PL 11.157 Item 2. If the stapler is now working satisfactorily, perform SCP 6 Final Actions. If necessary, continue with this RAP. Remove the stapled paper and raise the paper pusher fully upwards. Go to Flag 3. +5V is available at T502 between pins 1 and 4, also between pin 1 and 7 on the staple head. Y↓N→Check the wiring between P/J T502 and P/J301. The wiring is good. Y↓N→Repair the wiring. Install a new HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-364 actuate the stapler priming sensor, Q11-364, by removing and installing the staple cartridge. The display changes. Y↓N→Check for a change in signal level at P/J301 pin 9 when Q11-364 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 9 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Install a new staple head, PL 11.140. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-363 actuate the stapler cartridge sensor, Q11-363, by removing and installing the staple cartridge. The display changes. Y↓N→Check for a change in signal level at P/J301 pin 10 when Q11-363 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 10 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Install a new staple head, PL 11.140. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-360 to monitor the staple home sensor Q11-360, stack the code 11-050 to cycle the staple head. The display changes. Y↓N→Go to Flag 3, check for a change in signal level at P/J301 pin 12, while code 11-050 is running. The signal level changes. Y↓N→Check the wiring between P/J301 pin 12 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Install a new staple head, PL 11.140. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-362, actuate the low staples sensor, Q11-362, by removing and installing the staple cartridge. The display changes. Y↓N→Go to Flag 3, check for a change in signal level at P/J301 pin 13 when Q11-362 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 13 and the staple head unit. The wiring is good. Y↓N→Repair the wiring. Install a new staple head, PL 11.140. Install a new HVF Control PWB, PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components.

• Code: 11-380-171
• Description: HVF Punch Unit Paper Edge Detect RAP 11-380-171 The punch unit failed to detect the edge of the paper.
• Troubleshooting Guides: Go to Flag 1. Check the wiring and repair as necessary. Check the punch paper sensor. Refer to: • GP 11 How to Check a Sensor. • P/J501 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch paper sensor, PL 11.153. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-000, entry feed motor 1, to check that the motor runs. The motor runs. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check entry feed motor 1, MOT11-000. Refer to: • GP 10 How to Check a Motor. • P/J102 HVF control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Entry Feed motor, MOT11-000, PL 11.150. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-391-170
• Description: HCSS BM Flapper Failure RAP 11-391-170 The HCSS BM flapper is not at the home position.
• Troubleshooting Guides: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Remove 4 screws from the BM flapper assembly, PL 11.80 Item 30. Rest the BM flapper assembly on the crease blade. Do not disconnect PJ565 or PJ587. Enter dC330, code 11-390 to check the BM flapper motor, MOT11-390. The BM flapper rotates. Y↓N→Go to Flag 2. Check MOT11-390. Refer to: • GP 10, How to Check a Motor. • P/J555, BM PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • BM flapper motor, PL 11.80 Item 28. • HCSS BM PWB, PL 11.92 Item 5. • BM flapper, PL 11.80 Item 23. Enter dC330, code 11-391. Actuate the flapper home sensor, Q11-391. The display changes. Y↓N→Go to Flag 1. Check Q11-391. Refer to: • GP 11 How to Check a Sensor. • P/J551, BM PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Flapper home sensor, PL 11.80 Item 12. • HCSS BM PWB, PL 11.92 Item 5. Perform SCP 6 Final Actions.

• Code: 11-392-171 … 11-395-171
• Description: HVF Front Tamper Tray RAP 11-392-171 The front tamper tray did not move from the home position. 11-393-171 The front tamper tray did not return to the home position. 11-394-171 The front tamper tray did not enter the away position. 11-395-171 The front tamper tray did not move from the away position.
• Troubleshooting Guides: shows the location of the components. Enter dC330, code 11-003 to move the tamper inboard, and enter 11-005 to move the tamper outboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the front tamper motor, MOT11-003. Refer to: • GP 10 How to Check a Motor. • P/J902 HVF PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper motor, MOT11-003, PL 11.153 Item 6. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 11-310, front tamper home sensor. Move the motor using its control code 11-003 or 11-005. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the front tamper home sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J901 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper home sensor, Q11-310, PL 11.153. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 11-174, front tamper away sensor. Move the motor using its control code 11-003 or 11-005. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the front tamper away sensor, Q11-174. Refer to: • GP 11 How to Check a Sensor. • P/J901 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper away sensor, Q11-174, PL 11.153. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-396-171 … 11-399-171
• Description: HVF Rear Tamper Tray RAP 11-396-171 The rear tamper tray did not move from the home position. 11-397-171 The rear tamper tray did not return to the home position. 11-398-171 The rear tamper tray did not move from the away position. 11-399-171 The rear tamper tray did not return to the away position.
• Troubleshooting Guides: Enter the dC330 code, 11-006, move rear tamper inboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the rear tamper motor, MOT11-004. Refer to: • GP 10 How to Check a Motor. • P/J801 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper motor, MOT11-004, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code, 11-311, rear tamper home sensor. Move the tamper motor using the code 11-006, move motor inboard. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the rear tamper home sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper home sensor, Q11-311, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code, 11-319, rear tamper away sensor. Actuate the rear tamper away sensor, using a piece of paper inserted from the rear of the machine. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the rear tamper away sensor, Q11-319. Refer to: • GP 11 How to check a sensor. • P/J401 HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper away sensor, Q11319, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-403-170, 11-413-170
• Description: HCSS BM Staple Unit 2 Failure RAP 11-403-170 The HCSS BM staple unit 2 fails to move. 11-413-170 The HCSS BM staple unit 2 is not at the home position
• Troubleshooting Guides: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the staple head carrier closed sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.88 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-403 to run the BM SH2 motor, stack the code 11-413 to check the BM SH2 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 3 and check the wiring and connectors between P/J560 and PJ586. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.88 Item 7. Go to Flag 2, check the BM SH2 home switch, S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head carrier closed sensor, PL 11.88 Item 18. • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10.

• Code: 11-403-171, 11-413-171, 11-414-171
• Description: HVF BM Staple Head 2 and Stapler Module RAP 11-403-171 The booklet maker staple head 2 motor has failed to move. 11-413-171 The booklet maker staple head 2 is not detected in the home position. 11-414-171 The booklet maker stapler module is not detected in the home (staple head closed) position during hard / soft initialize, or at set boundary.
• Troubleshooting Guides: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the staple head carrier closed sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF BM Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.168. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-403 to run the BM SH2 motor, stack the code 11-413 to check the BM SH2 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 3 and check the wiring and connectors between P/J560 and PJ586. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.168 Item 11. Go to Flag 2, check the BM SH2 home switch, S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 11A-171 HVF BM Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.168 Item 11. • BM PWB, PL 11.166 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM staple head 2, PL 11.168 Item 11. • BM PWB, PL 11.166 Item 10.

• Code: 11-415-170
• Description: HCSS BM Crease Roll Gate Failure RAP 11-415-170 The HCSS crease roll gate is not at the home position.
• Troubleshooting Guides: Enter dC330 code 11-415. Actuate the BM crease roll gate home sensor, Q11-415. The display changes. Y↓N→Go to Flag 1, check the BM crease roll gate home sensor, Q11-415. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease roll gate home sensor PL 11.86 Item 9. Enter dC330, code 11-401 to run the BM crease roll gate motor, MOT 11-401. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the BM crease roll gate motor, MOT 11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM crease roll gate motor, PL 11.86 Item 8. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.86 Item 10.

• Code: 11-415-171
• Description: HVF BM Crease Roll Gate Home RAP 11-415-171 The crease roll gate is not at the home position.
• Troubleshooting Guides: Enter dC330 code 11-415. Actuate the BM crease roll gate home sensor, Q11-415. The display changes. Y↓N→Go to Flag 1, check the BM crease roll gate home sensor, Q11-415. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate home sensor PL 11.166 Item 9. Enter dC330, code 11-401 to run the BM crease roll gate motor, MOT 11-401. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the BM crease roll gate motor, MOT 11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 11A-171 HVF BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate motor, PL 11.166 Item 8. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.166 Item 10.

• Code: 11-417-171, 11-418-171
• Description: HVF BM Flapper RAP 11-417-171 The booklet maker flapper did not return to the home position. 11-418-171 The booklet maker flapper did not move from the home position.
• Troubleshooting Guides: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-390 to check the BM flapper motor, MOT11-390. The BM flapper rotates. Y↓N→Go to Flag 2. Check MOT11-390. Refer to: • GP 10, How to Check a Motor. • P/J560, BM PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • BM flapper motor, PL 11.161 Item 28. • BM PWB, PL 11.166 Item 10. • BM flapper, PL 11.161 Item 23. Enter dC330, code 11-391. Actuate the flapper home sensor, Q11-391. The display changes. Y↓N→Go to Flag 1. Check Q11-391. Refer to: • GP 11 How to Check a Sensor. • P/J551, BM PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Flapper home sensor, PL 11.161 Item 12. • BM PWB, PL 11.166 Item 10. Perform SCP 6 Final Actions.

• Code: 11-430-130
• Description: Kicker Failed to Complete Cycle RAP 11-430-130 The kicker failed to complete a cycle, either to extend or retract.
• Troubleshooting Guides: Check the following: • If the kicker fingers are jammed against the left side of bin 1 or bin 2, perform the following: For Bin 1: 1. Enter dC330, code 11-031 bin 1 elevator motor up. Fully raise bin 1. 2. Remove the bin 1 thumbscrew, PL 11.52 Item 12. 3. Pull the bin 1 tray assembly, PL 11.52 Item 10 away from the machine until the kicker fingers are released. 4. Re-install the bin 1 tray assembly then the thumbscrew. 5. Enter code 11-032 bin 1 elevator motor down. Lower bin 1 approximately 100mm (4 inches). For Bin 2: 1. Enter dC330, code 11-037 bin 2 elevator motor up. Fully raise bin 2. 2. Remove the bin 2 thumbscrew, PL 11.54 Item 15. 3. Pull the bin 2 tray assembly, PL 11.54 Item 10 away from the machine until the kicker fingers are released. 4. Re-install the bin 2 tray assembly then the thumbscrew. 5. Enter code 11-038 bin 2 elevator motor down. Lower bin 2 approximately 100mm (4 inches). • The kicker fingers, PL 11.49 Item 19, for damage, paper debris or other obstructions that would prevent operation. • The kicker frame, PL 11.49 Item 14, for damage or other obstructions that would prevent operation. • If there is a high level of static on the sheets or the stack. Check that the following static eliminators are grounded and in good condition: – Static eliminator, PL 11.32 Item 5. – Static eliminator (part of eject housing), PL 11.47 Item 10. • If the output sheets are curled, go to IQ5 Print Damage RAP. • If the output stacking is poor, go to the 11G-130 HCSS Poor Stacking RAP. • Kicker failures can be caused by large sheets being stacked over small sheets, Advise the customer to clear the bins before following a small sheet job with a large sheet job.
  Enter dC330, code 11-313., pull down, then release the kicker fingers to actuate the compiler carriage 90% full sensor, Q11-313. The display changes. Y↓N→Go to Flag 1. Check the sensor. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage 90% full sensor, PL 11.49 Item 5. Enter dC330, code 11-314., pull down, then release the kicker fingers, to actuate the compiler carriage bin height sensor, Q11-314. The display changes. Y↓N→Go to Flag 2. Check the sensor. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage bin height sensor, PL 11.49 Item 5. Enter dC330, code 11-430, to energise the kicker solenoid SOL 11-430. The solenoid energises. Y↓N→Go to Flag 3. Check the solenoid. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Kicker solenoid, PL 11.49 Item 4. Go to the 11-120-130, 11-122-130 Compiler Carriage Jam RAP, and check the compiler sensor Q11-120. If the fault still occurs or is intermittent, install a new kicker assembly, PL 11.49 Item 15.

• Code: 11-430-170
• Description: Kicker Failed to Complete Cycle RAP 11-430-170 The kicker failed to complete a cycle, either to extend or retract.
• Troubleshooting Guides: Enter dC330, code 11-313. Actuate the compiler carriage 90% full sensor, Q11-313, by pulling down the kicker finger then releasing. The display changes. Y↓N→Go to Flag 1, check the sensor Q11-313. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage 90% full sensor, PL 11.75 Item 5. Enter dC330, code 11-314. Actuate the compiler carriage bin height sensor, Q11-314, by pulling down the kicker finger then releasing. The display changes. Y↓N→Go to Flag 2, check the sensor Q11-314. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage bin height sensor, PL 11.75 Item 5. Enter dC330, code 11-430, to energize the kicker solenoid SOL 11-430. The solenoid energizes. Y↓N→Go to Flag 3 and check the solenoid. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Kicker solenoid, PL 11.75 Item 4. Go to the 11-120-170, 11-122-170 Compiler Carriage Jam RAP, and check the compiler sensor Q11-120. If the fault still occurs or is intermittent, install a new kicker assembly, PL 11.75 Item 15.

• Code: 11-450-171, 11-456-171 … 11-459-171
• Description: HVF Ejector Module RAP 11-450-171 The ejector module motor has stalled 11-456-171 The ejector module did not return to the home position. 11-457-171 The ejector module did not move from the home position. 11-458-171 The ejector module did not return to the out position. 11-459-171 The ejector module did not move from the out position.
• Troubleshooting Guides: shows the location of the components. Enter the dC330 code 11-320, ejector home sensor. Stack the dC330 code 11-053 to move the stapler unit inboard, and observe the display. This action moves the stapler unit inboard, and moves the ejector module to the out position. The display changes. Y↓N→The ejector module moved to the out position. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector unit motor, MOT11-020. Refer to: • GP 10 How to Check a Motor. • P/J801 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector unit motor, MOT11-023, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the ejector home sensor, Q11-320. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector home sensor, Q11-320, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code, 11-322, ejector out sensor. Stack the dC330 code, 11-053 to move the stapler unit inboard, and observe the display. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the ejector unit out sensor, Q11-322. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector unit out sensor, Q11-322, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code 11-177, ejector motor encoder. Stack the dC330 code, 11-053 to move the stapler unit inboard, and observe the display. The display changes condition for a few seconds. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector motor encoder, Q11-177. Refer to: • GP 10 How to Check a Motor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector motor encoder, Q11-177, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-451-171 … 11-455-171
• Description: HVF Ejector Roll & Lower Paddle RAP 11-451-171 The ejector roll motor has stalled. 11-452-171 The ejector roll did not return to the home position. 11-453-171 The ejector roll did not move from the home position. 11-454-171 The lower paddle has failed to return to the home position. 11-455-171 The lower paddle has failed to move from the home position.
• Troubleshooting Guides: and show the component locations. Enter dC330 code, 11-032 to take the bin 1 stacker tray down. Enter dC330 code 11-053, staple unit 1 forward. This moves the ejector module to the out position. Enter dC330 code 11-179, ejector plate home sensor. Manually turn the ejector belts a few centimetres. The display changes. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the ejector plate home sensor, Q11-179. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector plate home sensor, Q11-179, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-178, ejector plater encoder sensor. Enter the code, 11-088 to rotate the ejector roll motor one cycle of the ejector plates in the forward direction. The display changes. Y↓N→The ejector roll motor turned. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector roll motor, MOT 11-088. Refer to: • GP 10 How to Check a Motor. • P/J801 on the HVF PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector roll motor, MOT 11-088, PL 11.140. • HVF control PWB, PL 11.157. Go to Flag 3. Check the wiring and repair as necessary. Check the ejector plate encoder sensor, Q11-178. Refer to: • GP 11 How to Check a Sensor. • P/J401 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector plate encoder sensor, Q11-178, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B4., Rotate the lower paddle upwards and inwards for one full rotation. The voltage changes from a logic high to a low, and then back to high. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector lower paddle switch, S11-180. Refer to: • GP 13 How to Check a Switch. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector lower paddle switch, Q11-180, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B12. Actuate the ejector paper present sensor by placing a sheet of paper on the ejector module. The voltage changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the ejector paper present sensor. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector paper present sensor, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-460-171 … 11-462-171
• Description: HVF Bin 1 Position RAP 11-460-171 Bin 1 motor has stalled. 11-462-171 Bin 1 did not actuate the bin 1 home sensor during stacking. 11-463-171 Bin 1 did not leave the bin 1 home sensor during stacking.
• Troubleshooting Guides: NOTE: The bin 1 90% full sensor, Q11-331, and the bin 1 lower limit switch are mounted on the same bracket. This bracket can be in either of two positions. It is in the upper position, only when a tri-folder module is installed. NOTE: The bin 1 home sensor controls the height of the tray during normal use. The sensor is in two parts: the transmitter at the rear of the tray and the receiver at the front of the tray. Only the LED of the rear sensor is used and only the light sensitive transistor of the front sensor is used. Refer to Flag 3 and Flag 4. shows the location of the components. Place about one centimetre thickness of paper on the bin 1 tray. Switch OFF the machine, then switch ON the machine. The bin 1 tray moves during initialization. Y↓N→If the tray is not at the upper limit, enter the dC330 code 11-334, bin 1 upper limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the bin 1 upper limit switch, S11-334. Refer to: • GP 13 How to Check a Switch. • P/J602 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, S11-334, PL 11.135 Item 7. • HVF PWB, PL 11.157 Item 2. If the tray is not at the lower limit, enter the dC330 code 11-335, bin 1 lower limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check the bin 1 lower limit switch, S11-335. Refer to: • GP 13 How to Check a Switch. • P/J602 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 lower limit switch, S11-335, PL 11.135 Item 17. • HVF PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the bin 1 elevator motor, 11-030. Refer to: • GP 10 How to Check a Motor. • P/J202 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor MOT11-030, PL 11.135 Item 10. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code, 11-182, bin 1 encoder sensor. Turn the bin 1 encoder wheel. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the bin 1 encoder sensor, Q11-182. Refer to: • GP 11 How to Check a Sensor. • P/J601 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 encoder sensor, Q11-182, PL 11.135. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-332, bin 1 home sensor. Remove the paper from the tray. Actuate the sensor by breaking the light beam from the rear sensor to the front sensor. The display changes. Y↓N→Go to Flag 3 and Flag 4. Check the wiring and repair as necessary. Check the two parts of the bin 1 home sensor, Q11-332. Refer to: • GP 11 How to Check a Sensor. • P/J601 and P/J901 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 home sensor, Q11-332 transmitter, or receiver, as necessary, PL 11.140 Items 16 and 20. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-331, bin 1 90% full sensor. Actuate the sensor using a piece of paper. The display changes. Y↓N→Go to Flag 7. Check the wiring and repair as necessary. Check the bin 1 90% full sensor, Q11-331. Refer to: • GP 11 How to Check a Sensor. • P/J601 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin1 90% full sensor, Q11-331, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Lower the bin 1 tray by pressing the PTU switch, or by entering the dC330 code 11-032, bin1 elevator motor down. Enter the dC330 code 11-196, bin 1 rear wall sensor. Actuate the bin 1 rear wall sensor using a sheet of paper. The display changes. Y↓N→Go to Flag 8.Check the wiring and repair as necessary. Check the bin 1 rear wall sensor, Q11-196. Refer to: • GP 11 How to Check a Sensor. • P/J403 on the HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 rear wall sensor, Q11-196, PL 11.140 Item 17. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-463-171, 11-464-171
• Description: HVF BM +24V Failure RAP 11-463-171 The booklet maker control PWB has failed to detect +24V at the input from the HVF. 11-464-171 The booklet maker control PWB has detected an internal +24V failure, such as over current, short circuit or under voltage.
• Troubleshooting Guides: Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. Close or cheat all the HVF BM interlocks. The HVF BM performs a mechanical reset. Y↓N→Go to Flag 1. ACL is available at PJ22 on the LVPS and base module between pins 1 and 2. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Go to Flag 2. +24V is available at P/J111 between pins 1 and 4. Y N. +24V is available at T001 on the HVF power supply between pins 1 and 5. Y↓N→Install a new HVF power supply module, PL 11.157 Item 1. Check the connectors and harness between T001 and PJ111. Repair the harness as necessary. Go to Flag 3. +24V is available at P/J111 between pins 1 and 4, between pins 2 and 5 and between pins 3 and 6. Y↓N→Go to the 11-300-170, 11-303-170, 11-305-170 Interlocks RAP. Go to Flag 4. +24V is available at P/J559 between pins 1 and 2. Y↓N→+24V is available at P/J131 between pins 1 and 2. Y↓N→Install a new HVF PWB, PL 11.157. Check the connectors and harness between P/J559 and P/J131. Repair the harness as necessary. If a inserter is installed, go to P/J703. +24V is available between P/J703 pin 1 and P/ J111 pin 1. Y↓N→Go to 11-306-171, 11-309-171 HVF Inserter Interlock RAP Go to Flag 5. +24V is available at P/J601 between pins 1 and pin 4. Y↓N→Install a new BM PWB, PL 11.166 Item 10. Go to Flag 6. +24V is available at P/J601 between pins 4 and 6. Y↓N→Go to the 11-300-171, 11-302-171, 11-303-171 Docking and Interlocks RAP. The +24V supply are good. Go to SCP 6 Final actions. The +24V supply are good. Go to SCP 6 Final actions.

• Code: 11-465-171 … 11-468-171
• Description: Paddle Unit Position RAP 11-465-171 The paddle unit has failed to return to the upper position. 11-466-171 The paddle unit has failed to move from the upper position. 11-467-171 The paddle unit has failed to return to the lower position. 11-468-171 The paddle unit has failed to move from the lower position.
• Troubleshooting Guides: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-027 paddle unit motor, MOT11-027. Select code 11-027 and press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT11-027. Refer to: • GP 10, How to Check a Motor. • P/J202, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit motor, PL 11.150. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-027 to check the paddle unit motor, MOT11-027. The paddle unit moves. Y↓N→Check the drive gears on the paddle unit. Install new components as necessary. PL 11.145 Item 2. Enter dC330, code 11-194 paddle unit upper sensor, Q11-194. Select code 11-194 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 1. Check Q11-194. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit upper sensor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-195 paddle unit lower sensor, Q11-195. Select code 11-195 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 3. Check Q11-195. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit lower sensor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-473-171 … 11-478-171
• Description: Support Finger Position RAP 11-473-171 The support finger has failed to return to the initial position. 11-474-171 The support finger has failed to move from the initial position. 11-475-171 The support finger has failed to return to the home position. 11-476-171 The support finger has failed to move from the home position. 11-477-171 The support finger has failed to return to the out position. 11-478-171 The support finger has failed to move from the out position.
• Troubleshooting Guides: NOTE: When extending the fingers manually, to check the sensors, the home sensor operates first, followed by the init sensor. The away sensor operates when the fingers are fully extended. shows the component locations. Enter dC330 code 11-192, support finger home sensor. Note the position of the support fingers at rest. Using a screwdriver, or with a finger, turn the gear wheel shown, downwards. The support fingers extend to the right as the gear is turned. When the support fingers have extended by about six millimetres, the support finger home sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 1 and check the support finger home sensor, Q11-192. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger home sensor, Q11-192, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-191 and continue turning the gear wheel. When the support fingers have extended by about 25 mm, the support finger init sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 2 and check the support finger init sensor, Q11-191. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger init sensor, Q11-191, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-193, support finger out sensor, Q11-193 and continue turning the gear wheel. When the support fingers have extended by about 105 mm, the support finger out sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 3 and check the support finger out sensor, Q11-193. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger out sensor, Q11-193, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Make several small sets of prints and observe that the support fingers are extended between each set. The support fingers are extended. Y↓N→Remove the HVF top cover and rear cover-171. Enter the dC330 code 11-172, support finger motor encoder.. Manually turn the support motor encoder disc. The encoder sensor changes state. Y↓N→Go to Flag 4 and check the support finger motor encoder sensor, Q11-172. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger motor encoder sensor, Q11-172, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Go to Flag 5 and check the wiring and repair as necessary. Install new components as necessary: • Support finger motor, PL 11.140 Item 9. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-479-171
• Description: HVF PPI Paper Length Fault RAP 11-479-171 A shorter than expected sheet has been fed from the PPI, (Post Print Inserter).
• Troubleshooting Guides: shows the component locations. Enter the dC330 code 11-150, inserter paper length 1 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 1 and Flag 2 and check the inserter paper length 1 sensor, Q11-150. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 1 sensor, Q11-150, PL 11.175 Item 12. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-151, inserter paper length 2 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 3 and Flag 4 and check the inserter paper length 2 sensor, Q11-151. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 2 sensor, Q11-151, PL 11.175 Item 12. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-155, inserter pick up sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 5 and Flag 6 and check the paper path, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Pickup sensor, Q11-154, PL 11.179 Item 11. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-154, inserter paper path sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 7 and Flag 8 and check the inserter paper path sensor, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper path sensor Q11-154, PL 11.175 Item 10. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-077, to energize the inserter clutch. The inserter clutch is energised. Y↓N→Go to Flag 9 and Flag 10 and check the inserter clutch, CL11-077. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J703, HVF control PWB. • P/J4, inserter control PWB. • P/J12, inserter control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter clutch, CL077, PL 11.179 Item 3. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-078, to run the inserter motor. The inserter motor runs. Y↓N→Go to Flag 11 and Flag 12 and check the inserter motor, MOT11-078. Refer to: • GP 10 How to Check a Motor. • P/J701, HVF control PWB. • P/J4, inserter control PWB. • P/J12, inserter control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter motor, MOT078, PL 11.181 Item 1.

• Code: 11A-110
• Description: Offline Stapling Fault RAP Use this RAP when offline stapling fails to operate. NOTE: Due to customer difficulty with the offline stapler feature, the feature is no longer promoted. The button has had the staple symbol removed. Also the label that used to be on the front, showing how to put sets in for stapling has been removed. However a customer who knows about this feature may still use it. The functionality is still present to allow the customer to lower bin 1 to remove documents.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-374 to illuminate the offline staple LED. The LED is illuminated. Y↓N→Go to Flag 4, disconnect P/J312. +2V is available at P/J312 between pins B10 and B12 when the code is entered. Y↓N→Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1. Check the wiring between the 2K LCSS PWB and the offline staple PWB. The wiring is good. Y↓N→Repair the wiring. Install a new offline staple PWB, PL 11.26 Item 3. Enter dC330, code 11-373, actuate the offline staple switch, S11-373. The display changes. Y↓N→Go to Flag 5 and check the wiring between the 2K LCSS PWB and the offline staple PWB. The wiring is good. Y↓N→Repair the wiring. Refer to the 11G-110 2K LCSS PWB Damage RAP, Install new components as necessary: • Offline staple PWB, PL 11.26 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-367, actuate the edge registration sensor, Q11-367. The display changes. Y↓N→Go to Flag 2, and Flag 3, check Q11-120. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. NOTE: The edge registration sensor Q11-367 that detects paper in position for stapling is an infra-red device. It has two parts, the receiver is mounted on the staple traverse assembly and the LED is mounted on the sensor support assembly PL 11.12 Item 5. •. • P/J308 and P/J314, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. •-110 2K LCSS Un-docking. Repair or install new components as necessary: • Edge registration sensor, PL 11.20 Item 8. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-361, actuate the SH1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 6 and check Q11-361. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. •. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.12 Item 2. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-365, manually actuate the SU1 safety gate switch, S11-365. The display changes. Y↓N→Go to Flag 1, and check S11-365. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13, How to Check a Switch. •. • P/J311, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Safety gate interlock switch, PL 11.8 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-026 to run the paddle motor in reverse. The switch cam is rotated counter clockwise to it’s end stop. Y↓N→Go to 11-024-110, 11-025-110 Paddle Roll Failure RAP. If the stapler is still inoperative, install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions.

• Code: 11B-110
• Description: Bin 1 Overload RAP Use this RAP to resolve a fault on the bin 1 90% full sensor.
• Troubleshooting Guides: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-331, actuate the bin 1 90% full sensor, Q11-331. The display changes. Y↓N→Go to Flag 1 and check Q11-331. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a sensor. •. • P/J316 2K LCSS PWB. • 11D-110 2K LCSS Power Generation RAP. Repair or install new components as necessary: • Bin 1 90% full sensor, PL 11.10 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11C-110
• Description: 2K LCSS Initialization Failure RAP When an initialization command is received from the machine, the units are initialized in two stages: • The following units are initialized sequentially: 1. If the staple head is not at the home position, it is driven to the home position 2. If the stapling unit is not at the home position, it is driven to the home position 3. If the ejector is not at the home position, it is driven to the home position • The following units are then initialized simultaneously: 1. If the front tamper is not at the home position, it is driven to the home position 2. If the rear tamper is not at the home position, it is driven to the home position 3. If the hole punch is not at the home position, it is driven to the home position 4. If the paddle is not at the home position, it is driven to the home position 5. If the stacker is not at the home position, it is driven to the home position NOTE: The staple cartridge must be fully pushed home.
• Troubleshooting Guides: , Check that the software heartbeat is present on LED 1. The LED should flash twice per second if the 2K LCSS software is running. If necessary, re-load the 2K LCSS software, refer to GP 4 Machine Software. If the initialization sequence fails to place any unit at the home position, refer to the appropriate RAPs: • Front tamper not at home, refer to 11-005-110, 11-006-110, 11-310-110, 11-311-110 Front Tamper Move Failure RAP • Rear tamper not at home, refer to 11-007-110, 11-008-110, 11-312-110, 11-313-110, 11- 319-110 Rear Tamper Move Failure RAP. • Paddle not at home, refer to 11-024-110, 11-025-110 Paddle Roll Failure RAP. • Bin 1 not at home, refer to 11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failures RAP. • Punch not at home, refer to 11-043-110, 11-350-110 Hole Punch Operation Failure RAP • Staple head not at home, refer to 11-050-110, 11-360-110 Staple Head Operation Failure RAP. • Stapling unit not at home, refer to 11-053-110, 11-370-110 Staple Head Unit Movement Failure RAP. • Ejector not at home, refer to 11-320-110, 11-322-110 Compiler Ejector Movement Failure RAP.

• Code: 11D-110
• Description: 2K LCSS Power Distribution RAP The 2K LCSS has an integral power supply providing +24V and +5V supplies to the 2K LCSS PWB. The AC power for the 2K LCSS power supply comes from the LVPS and base module of the machine.
• Troubleshooting Guides: Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. Close or cheat all the 2K LCSS interlocks. LED 2 on the 2K LCSS PWB is illuminated. Y↓N→+24V is available at Fuse (F1) on the 2K LCSS PWB. Y↓N→Go to Flag 2. +24V is available at P/J300 between pins 1 and 2, also between pins 5 and 3. Y↓N→Disconnect P/J300. +24V is available at P/J300 between pins 1 and 2, also between pins 5 and 3 on the end of the harness. Y N. Loosen the 4 screws and lift the power supply module away from the 2K LCSS frame. Go to Flag 1. ACL is available at CN1 between pins 1 and 3. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Check the wiring between CN2 and P/J300. The wiring is good. Y↓N→Repair the wiring. Install a new power supply module, PL 11.26 Item 2. Check for a short circuit or an overload in the wiring or components connected to the +24V on the 2K LCSS PWB. Refer to GP 7. +24 V is available at PJ315 pin 5 on the 2K LCSS PWB. Y↓N→Go to the 11-300-110, 11-302-110, 11-303-110 Interlocks RAP. WARNING Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire. Perform the following: • Switch off the machine, GP 14. • Go to Flag 3, disconnect all the +24V harnesses to components. • Check each harness for short circuits and overheating, GP 7. • Repair or install new components as necessary. • Install a new fuse F1 on the 2K LCSS PWB, switch on the machine, GP 14. • Monitor the voltage at the left end of the fuse and re-connect the circuits one at a time. Energize the re-connected components using dC330 control codes. • If the voltage drops below +22V, switch off the machine, GP 14. Re-check the component and harness for overheating or short circuits. Repair or install new components as necessary. Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1. Go to Flag 2. +5V is available at P/J300 between pins 4 and 6, also between pins 7 and 8. Y↓N→Disconnect P/J300. +5V is available at P/J300 between pins 4 and 6, also between pins 7 and 8 on the end of the harness. Y↓N→Loosen the 4 screws and lift the power supply module away from the 2K LCSS frame. Go to Flag 1. ACL is available at CN1 between pins 1 and 3. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Check the wiring between CN2 and P/J300. The wiring is good. Y↓N→Repair the wiring. Install a new power supply module, PL 11.26 Item 2. Check for a short circuit or overload in the wiring or components connected to +5V on the 2K LCSS PWB. Refer to GP 7. Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1.

• Code: 12-301
• Description: Offset Catch Tray Failure RAP 12-301 The offset catch tray has not made an index position within 450 ms of the last index position being made.
• Troubleshooting Guides: . Go to Flag 1 and Flag 2. Check the OCT wiring, GP 7. The wiring is good. Y↓N→Repair the wiring or install a new OCT, PL 12.10 Item 1. Enter dC330, code 12-005 to check the OCT motor, MOT12-005. MOT12-005 runs. Y↓N→Install a new OCT, PL 12.10 Item 1. Enter dC330, code 12-005 and stack code 12-301 to check the OCT index sensor, Q12-301. The display changes as the motor runs. Y↓N→Install a new OCT, PL 12.10 Item 1. Enter dC330, code 12-300 to check the OCT tray 90% full sensor, Q12-300. Actuate the sensor. The display changes. Y↓N→Check the sensor actuator. If necessary install a new OCT, PL 12.10 Item 1. Perform SCP 6 Final Actions RAP.

• Code: 14-110
• Description: Scan Carriage Home Sensor Entry RAP 14-110. The scanner PWB has not detected the scan carriage in the home position.
• Troubleshooting Guides: Identify the speed of the machine, refer to SCP 7 Machine Features. Perform one of the steps that follow: • If the speed of the machine is between 35 and 55 ppm, go to the 14-110A Scan Carriage Home Sensor RAP (32-55 ppm). • If the speed of the machine is between 65 and 87 ppm, go to the 14-110B Scan Carriage Home Sensor RAP (65-87 ppm).

• Code: 14-110A
• Description: Scan Carriage Home Sensor RAP (32-55 ppm) Initial Actions Make sure that the correct RAP is used. To identify the correct RAP to use, go to the 14-110 Scan Carriage Home Sensor Entry RAP., check that the scan cables are correctly positioned. If necessary, remove the top cover, PL 14.20 Item 3 and use a small screwdriver through the access slots to reposition the cables. Visually check the alignment of the scan motor through the document glass, the rubber element of the motor bracket can fail. If necessary, install a new scan motor bracket, PL 14.25 Item 18. Scan Motor.
• Troubleshooting Guides: Go to Flag 3. Check for +24V on P/J135 between pins 1 to 3 and 2 to 4 on the power distribution PWB. The voltage is good. Y↓N→As necessary, perform the steps that follow: • Go to the 01G +24V Distribution RAP. • Go to the 01B 0V Distribution RAP, refer to the 24V return. Go to Flag 3. Check for +12V on P/J135 between pins 6 to 8 on the power distribution PWB. The voltage is good. Y↓N→As necessary, perform the steps that follow: • Go to 01F +12V Distribution RAP. • Go to 01B 0V Distribution RAP, refer to the 12V return. Check that +24V is available in the scanner by entering the dC330 output code 14-005. The exposure lamp illuminates. Y↓N→Go to Flag 3. Check for +24V on P/J455 between pins 1 to 2 and 3 to 4 on the scanner PWB. Also check for +12V on P/J450 between pins 1 and 2 on the CCD PWB. The voltages are good. Y↓N→Check the harnesses between the power distribution PWB, the scanner PWB and the CCD PWB. If necessary, install new harnesses PL 14.25 Item 13, PL 14.25 Item 23. Go to the 14D Exposure Lamp Failure RAP. Check that +5V is available in the scanner by entering the dC330 input code 14-310, actuate the input module angle sensor by opening and closing the DADH. The display changes. Y↓N→Go to Flag 4. Check for +5V on P/J451 pins 1 to 2 on the CCD PWB right side. The voltage is good. Y↓N→Perform the following: • Check all harness connectors on the scanner PWB and CCD PWB are securely connected. • Check the CCD PWB for damaged components. Install new components as necessary: – (32-38 ppm Only) CCD PWB, PL 14.25 Item 19. – (45-55 ppm Only) Scanner, PL 14.20 Item 1. Go to the 14A Scanning Document Size RAP and check the input module angle sensor, Q14-310. Go to Flag 4, check for +5V on P/J452 pins 17 to 18 on the scanner PWB. The voltage is good. Y↓N→Check the harness between P/J451 and P/J452. If necessary, install a new harness, PL 14.25 Item 23. Perform Scan Carriage Home Sensor, to access the sensor, but do not disconnect the harness from the sensor. Switch on the machine, GP 14. Enter the dC330 input code 14-100. Use a strip of paper to actuate the scan carriage home sensor, Q14-100. The display changes. Y↓N→Go to Flag 1. Check Q14-100. Refer to: • GP 11 How to Check a Sensor. • P/J454, scanner PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP, refer to the 3.3V and 5V return. Repair or install new components as necessary: • Sensor harness. • Scan carriage home sensor, PL 14.25 Item 16. • Scanner PWB, PL 14.25 Item 4. • Scanner, PL 14.20 Item 1. Perform ADJ 14.1A Optics Cleaning Procedure. Re-install Q14-100. Switch off the machine, GP 14. Open the DADH or document cover. Switch on the machine, GP 14. Observe the scan carriage as the machine initializes. The scan carriage moves away from and back to the scan carriage home sensor. Y↓N→Go to Flag 2. Check the wiring and P/J457. The wiring and connector are good. Y↓N→Repair the wiring and connector. If necessary, install a new scan motor, PL 14.25 Item 2. Perform the following: • Check the scan motor bracket, the rubber component can fail, allowing the motor to move out of position. If necessary, install a new scan motor bracket, PL 14.25 Item 18. • If necessary install a new scan motor, PL 14.25 Item 2. • If necessary install a new scanner, PL 14.25 Item 1. The sensor and scan motor are working correctly, the fault may be intermittent. Check the following: • The connectors are fully seated and the wiring is not damaged. • Q14-100 is mounted correctly. • Check that the scanner drive belt is not loose, causing the belt to slip, . If necessary, Scan Motor and re-position the scan motor so that the belt does not slip. • Check the scan motor bracket, the rubber component can fail, allowing the motor to move out of position. If necessary, install a new scan motor bracket, PL 14.25 Item 18.

• Code: 14-110B
• Description: Scan Carriage Home Sensor RAP (65-87 ppm)
• Troubleshooting Guides: shows the component location. Switch on the machine, GP 14. Observe the scan carriage assembly. The scan carriage assembly moves during the scan calibration process. Y↓N→Switch off the machine, GP 14. Remove the document glass, the CVT glass and the CVT ramp assembly. Check that the scan carriage is correctly attached to the scan cables, ADJ 14.2B Scan Carriage Assembly. NOTE: The scan motor cannot be driven is diagnostic mode. Go to Flag 3. Check the scan motor. Refer to: • GP 10 How to check a motor • 01G +24V Distribution RAP • 01E +5V Distribution RAP • 01B 0V Distribution RAP Repair or install new components as necessary: • Scanner drive belt, PL 14.16 Item 13. • Scan motor mount, PL 14.16 Item 2. • Scan motor, PL 14.16 Item 3. • Scanner PWB, PL 14.16 Item 8. • Scanner, PL 14.10 Item 1. Go to Flag 1. Check the voltages. As necessary, refer to: • 01D +3.3V Distribution RAP • 01F +12V Distribution RAP • 01G +24V Distribution RAP • 01B 0V Distribution RAP Check the wiring between P/J135 on the power distribution PWB in the image processing module and P/J455 and P/J450 on the scanner PWB. Repair as necessary or install a new power distribution PWB / scanner PWB harness, PL 14.16 Item 7. Perform the following: • Remove the DADH. • Remove the scanner top cover. • Reinstall the DADH. Switch on the machine. Enter dC330 code 14-100 carriage home sensor., pull out the scanner home sensor. Check that the sensor is clean. Actuate the sensor. The display changes. Y↓N→Go to Flag 2 and check Q14-100. Refer to: • GP 11 How to Check a Sensor. • P/J454, scanner PWB. • 01D +3.3V Distribution RAP. NOTE: The +5V supply for the sensor is generated on the scanner PWB from the +12V supply. If necessary, install a new scanner PWB, PL 14.16 Item 8. • 01B 0V Distribution RAP. • 01F +12V Distribution RAP Repair or install new components as necessary: • Scan carriage home sensor, PL 14.15 Item 7. • Sensor harness. • Scanner PWB, PL 14.16 Item 8. The sensor and scan motor are working correctly, the fault may be intermittent. Switch off the machine, GP 14. Remove the document glass, the CVT glass and the CVT ramp assembly. Check the following: • The connectors are correctly seated and the wiring is not damaged. • The scan carriage is mounted correctly, ADJ 14.2B Scan Carriage Assembly. • Check that the scanner drive belt is not loose, ADJ 14.3B Scan Motor.

• Code: 14-310
• Description: CCD PWB Not Detected RAP (32-55 ppm) 14-310 The scanner PWB detects an abnormal power supply voltage or a CCD PWB failure. NOTE: This fault code only applies to machines with a speed between 32 and 55 ppm.
• Troubleshooting Guides: Go to Flag 1. Check the following voltages at P/J135 on the power distribution PWB: • +24V between pins 1 and 3. • +24V between pins 2 and 4. The voltages are good. Y↓N→Disconnect P/J135. Check the voltages again at P/J135 on the power distribution PWB. The voltages are good. Y↓N→Go to the following RAPs: • 01B 0V Distribution RAP, refer to the 24V return. • 01G +24V Distribution RAP. Check for a short circuit in the harness between P/J135 and P/J455. Repair the harness, or install a new harness, PL 14.25 Item 13. If the harness is good, install a new scanner PWB, PL 14.25 Item 4. Check that +24V is available in the scanner by entering the dC330 output code 14-005. The exposure lamp illuminates. Y↓N→Remove the CVT glass and document glass. Remove the PWB cover, 3 screws, PL 14.25 Item 1. Re-install the scanner top cover and GUI, but do not install the screws. Re-connect the power cord and switch on the machine, GP 14. Go to Flag 1. Check the following voltages at P/J455 on the scanner PWB: • +24V between pins 1 and 3. • +24V between pins 2 and 4. The voltages are good. Y↓N→Check for a open circuit on the harness between P/J135 and P/J455. Repair the harness, or install a new harness, PL 14.25 Item 13. Perform ADJ 14.1A Optics Cleaning Procedure. Go to the 14D Exposure Lamp Failure RAP. Go to Flag 2 and check the following voltages at P/J135 on the power distribution PWB: • +12V between pins 8 and 6. • +3.3V between pins 7 and 5. The voltages are good. Y↓N→Disconnect P/J135. Check the voltages again at the connector on the power distribution PWB. The voltages are good. Y↓N→Go to the relevant RAP: • 01B 0V Distribution RAP, refer to the 12V return and 3.3V return. • 01F +12V Distribution RAP. • 01D +3.3V Distribution RAP. Check for a short circuit on the harness between P/J135 and P/J450. Repair the harness, or install a new harness, PL 14.25 Item 13. Perform ADJ 14.1A Optics Cleaning Procedure. Perform dC640 Video Path Diagnostics, Scanner Video Test. The machine passes the diagnostic check. Y↓N→Install any new parts indicated by the diagnostic checks. Go to Flag 2. Check the following voltages at P/J450 on the CCD PWB: • +12V between pins 1 and 2. • +3.3V between pins 3 and 4. The voltages are good. Y↓N→Check for an open circuit in the harness between P/J135 and P/J450. Repair the harness, or install a new harness, PL 14.25 Item 13. Perform ADJ 14.1B Optics Cleaning Procedure. Install new components in the following order: • CCD harness, PL 14.25 Item 5. • Scanner PWB, PL 14.25 Item 4. • Scanner, PL 14.20 Item 1.

• Code: 14-320
• Description: CVT Active Hot Line in Wrong State RAP 14-320 The CVT active hot line (DADH) is in the wrong state before a scan calibration or scan.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The fault code is still present. Y↓N→Perform SCP 6 Final Actions. Check the leads and the connections that follow: • (32-55 ppm) Check between PJ 188 pin 5 on the DADH PWB and PJ 102 pin 1 on the Image processing PWB. Refer to Wiring Diagram 8. • (65-87 ppm) Check between PJ 188 pin 5 on the DADH PWB and PJ 102 pin 1 on the Image processing PWB. Refer to Wiring Diagram 9.

• Code: 14-322
• Description: Platen Active Hot Line in Wrong State RAP 14-322 The platen active hot line is in the wrong state before a scan calibration or scan.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The fault code is still present. Y↓N→Perform SCP 6 Final Actions. Check the leads and the connections that follow: • (32-55 ppm) Check between PJ 452 pin 5 and pin 6 on the scanner PWB and PJ451 pin 13 and pin 14 on the CCD PWB. Refer to Wiring Diagram 31. • (65-87 ppm) Check between PJ 125 pin 5 and pin 6 on the scanner PWB and PJ226 pin 5 and pin 6 on the Image processing PWB. Refer to Wiring Diagram 9.

• Code: 14-340
• Description: Scanner AGC Failure RAP 14-340 The scanner AGC (automatic gain control) failure has been detected during calibration or before the start of scan.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The fault code is still present. Y↓N→Perform SCP 6 Final Actions. Check that the lamp illuminates correctly. Install new components as required. • Exposure lamp, (32- 55 ppm) PL 14.25 Item 9. • Exposure lamp, (65 – 87 ppm) PL 14.15 Item 2.

• Code: 14-703A … 14-706A, 712A, 714A, 716A, 718A
• Description: Failure To Calibrate RAP (32-55 ppm)
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Go to Flag 1 and Flag 2. Check for the following voltages at P/J135 on the power distribution PWB: • +24V between pins 1 and 3, Flag 1. • +24V between pins 2 and 4, Flag 1. • +12V between pins 6 and 8, Flag 2. • +3.3V between pins 5 and 7, Flag 2. The voltages are good. Y↓N→Refer to the following: • Go to 01B 0V Distribution RAP, refer to the 24V return and 12V return. • 01G +24V Distribution RAP. • 01F +12V Distribution RAP. Perform dC640 Video Path Diagnostics, Scanner Video Test. The machine passes the diagnostic check. Y↓N→Check that all scanner harness connectors are correctly seated and that all wiring is in a good condition. If necessary install new parts. Install any new parts indicated by the diagnostic checks. Remove the CVT glass and document glass. Check that all optics mirrors are securely attached and correctly aligned. Check that the light path to the CCD array is clear of obstructions. The optical path is good. Y↓N→Correct the mirror alignment, clear the light path or install a new scanner, PL 14.20 Item 1. Check the CCD assembly for loose electrical connections or misalignment of the assembly. The CCD assembly is good. Y↓N→Correct the problem or install a new scanner, PL 14.20 Item 1. Check the scanner PWB for loose connections or damage. The scanner PWB is good. Y↓N→Install a new scanner PWB, PL 14.25 Item 4. Check the wiring between P/J135 and P/J455, also between P/J135 and P/J450, refer to GP 7. The wiring is good. Y↓N→Repair the wiring. Check the tension of the scanner drive belt, . A loose drive belt can cause the belt to slip. The scanner drive belt is good. Y↓N→ Scan Motor. Re-position the scan motor so that the belt does not slip. Inspect the calibration strips on the front underside of the CVT glass and document glass. The calibration strips are undamaged. Y↓N→Install a new CVT glass, PL 14.20 Item 4 and / or a new document glass, PL 14.20 Item 5. Clean the calibration strips, using a cleaning cloth dampened with water. Re-assemble the parts. Turn on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Install new parts in the following order: • Exposure lamp, PL 14.25 Item 9. • Image processing module / CCD PWB harness, PL 3.20 Item 9. • Scanner PWB, PL 14.25 Item 4. • Image processing PWB, PL 3.20 Item 3. • Scanner, PL 14.20 Item 1.

• Code: 14-703B … 14-706B, 712B, 714B
• Description: Failure To Calibrate RAP (65-87 ppm)
• Troubleshooting Guides: shows the component location. Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Perform the following: • Remove the DADH. • Remove the scanner top cover. • Reinstall the DADH. Go to Flag 1 and check the voltages at P/J135 on the power distribution PWB. As necessary, refer to: • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Check the wiring between P/J135 on the power distribution PWB in the image processing module and P/J455 and P/J450 on the scanner PWB. Repair as necessary or install a new power distribution PWB/scanner PWB harness, PL 14.16 Item 7. Perform dC640 Video Path Diagnostics. The machine passes the diagnostic check. Y↓N→Check that all scanner harness connectors are correctly seated and that all wiring is in a good condition. Install new parts as necessary. Inspect the calibration strips on the front underside of the CVT glass and document glass. The calibration strips are undamaged. Y↓N→Install a new CVT glass, PL 14.10 Item 4 and/or a new document glass, PL 14.10 Item 5. Clean the white CVT strips, under the front edges of the document glass and the CVT glass, using a cleaning cloth dampened with film remover, PL 26.10 Item 4. Re-assemble the parts. If the fault persists, install new components as necessary: • Scan carriage assembly, PL 14.15 Item 1. • Scan carriage ribbon cable, PL 14.15 Item 4. • Scanner PWB, PL 14.16 Item 8. • Scanner, PL 14.10 Item 1. Exposure Lamp Check CAUTION When measuring voltages at P/J452 on the scanner PWB, take special care not to short any two pins together. Remove the document glass, go to Flag 2 and check the +24V at P/J452 on the scanner PWB. Measure between pins 2 and 4. If +24V cannot be measured, check that there is no short circuit between P/J452, pins 2 and 4. As necessary install new components: • Scanner PWB, PL 14.16 Item 8. • Exposure lamp ribbon harness, PL 14.15 Item 5. • Exposure lamp inverter, PL 14.15 Item 3. Measure the lamp enable signal between P/J452, pin 3 on the scanner PWB and the chassis, and enter the dC330 output code 14-005. Pin 3 is the centre contact on the body of the PJ. The signal should change from +24V to 0V. If the signal does not change, install a new scanner PWB, PL 14.16 Item 8. WARNING Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire. Check the fuse, PL 14.15 Item 6 in the exposure lamp inverter. If necessary, install new components: • Fuse, PL 14.15 Item 6. • Exposure lamp, PL 14.15 Item 2. • Exposure lamp inverter, PL 14.15 Item 3. • Scan carriage assembly, PL 14.15 Item 1.

• Code: 14-710
• Description: NVM Value Out Of Range RAP 14-710 The scanner PWB has received an NVM value from the image processing PWB that is out of range, high or low.
• Troubleshooting Guides: Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Perform dC132 NVM Initialization, copier NVM initialization.

– About get help with reseting Epson inkpad or others, click here

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Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

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