Xerox WorkCentre 3655 error and solving error codes

Xerox WorkCentre 3655 error and solving error codes

– Compatible Printer model: Xerox WorkCentre 3655
– Xerox WorkCentre 3655 Error Codes with quick guides:

• Code: 03-316-00
• Description: Communication Fault 03-316-00 CCM cannot communicate with IOT. Communications have failed. An automatic reset is initiated 1 time. Status codes 03-561 and 03-505 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Check connections between the IIT and IOT at the IP, IIT Control, and MCU Boards. The connections are secure. Y↓N→Secure the connections. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board

• Code: 03-317-00, 03-318-00, 03-319-00
• Description: IOT NVM Error 03-317-00 Error saving critical IOT NVM 03-318-00 Error initializing IOT NVM 03-319-00 Error restoring critical IOT NVM
• Troubleshooting Guides: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board

• Code: 03-320-00
• Description: Upgrade Failed – Incompatible Product Type 03-320-00 Incompatible Product Type Software upgrade aborted due to incompatible product type. System software set does not match the product hardware.
• Troubleshooting Guides: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry system software reload. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board

• Code: 03-324-00
• Description: File Transfer Failure During SW Upgrade 03-324-00 SW Upgrade File Transfer Failure Software upgrade aborted due to file transfer failure. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Download a new system software set for the product, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry the system software reload from a different USB port. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board

• Code: 03-325-00
• Description: Wall Clock Fault 03-325-00 System clock did not incremented within the specified time limit. The operating system detected the system clock failed to increment within 1.5 seconds during power on. Status code 03-505 is raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Check battery installation on the IP Board. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board

• Code: 03-326-00
• Description: Upgrade Failed – Version Same as Machine 03-320-00 Upgrade is not required Software upgrade is not required, identical system software set is already on the printer. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 03-327-00
• Description: SW Upgrade Failed 03-327-00 Upgrade failure Software upgrade has failed. The upgrade process is aborted and the printer resets. If configured and possible, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 03-329-00
• Description: Upgrade Request Failed due to Active Diagnostics 03-329-00 Upgrade failure due to active diagnostics Software upgrade request during active diagnostics. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 03-330-00
• Description: Upgrade Failed Security Feature Active 03-329-00 Upgrade failure due to active security feature Software upgrade request during while a security feature is active. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 03-331-00, 03-332-00
• Description: Communication Fault with NC 03-331-00 Main controller board cannot communicate with network controller. Status code 03- 563 is raised with this fault code. 03-332-00 Unable to reestablish communications with the network controller after 12 minutes. Status code 03-518 is raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board

• Code: 03-346-00, 03-347-00
• Description: Communication Fault with UI 03-346-00 Unable to reestablish communication with the Control Panel after 30 seconds. Status code 03-520 is raised with the fault code. 03-347-00 IP Board cannot communicate with the Control Panel. Continue to attempt to establish communication for 30 seconds. Status code 03-521 is raised with the fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board • Control Panel

• Code: 03-355-00
• Description: CCM POST Failure 03-338-00 CCM POST failure. NVM battery may be dead.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board

Solve Xerox WorkCentre 3655 Error codes

• Code: 03-380-00
• Description: POST Boot Failure 03-380-00 POST boot failure. Fault assumes no Control Panel communications. NOTE: PWS communication for diagnostic purposes available.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board • Control Panel

• Code: 03-390-00
• Description: Upgrade Automation Failed
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board • Control Panel

• Code: 03-397-00
• Description: System Configuration Error
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • SD Card • IP Board

• Code: 03-398-00
• Description: SIM Card Serial Number Mismatch 03-398-00 SIM card serial number did not match the serial number contained in system CCS NVM. Status code 22-559 is raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • SD Card • IP Board

• Code: 03-399-00
• Description: SIM Card Data Cannot be Processed 03-399-00 Unable to establish communications with the SIM Card. Status code 22-560 is raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • SD Card • IP Board

• Code: 03-401-00, 03-403-00
• Description: FAX Not Detected 03-401-00 Basic FAX not detected/confirmed. Status code 03-547 is raised with this fault code. 03-403-00 Extended FAX not detected/confirmed. Status code 03-548 is raised with this fault code.
• Troubleshooting Guides: Check FAX Board connections. The error persists. Y↓N→Perform SCP 6 Final Actions Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • FAX Board • IP Board

• Code: 03-417-00
• Description: Incompatible FAX Software Detected 03-417-00 FAX software version supplied at power up is not compatible with the CCM. Status code 03-546 is raised with this fault code.
• Troubleshooting Guides: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • FAX Board • IP Board

• Code: 03-777-00
• Description: Power Loss Detected
• Troubleshooting Guides: Check AC Inlet connections. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • AC Inlet Harness • IP Board

• Code: 03-788-00
• Description: Failed to Exit Power Save Mode
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software.

• Code: 03-790-00
• Description: Time Zone Overridden to GMT: DST Disabled
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software.

• Code: 05-110-00
• Description: DADF Pick-up Jam 05-110-00 DADF pick-up jam. DADF registration sensor does not detect the media leading edge in the specified time from feed start.
• Troubleshooting Guides: Open the DADF Top Cover and clean the area surrounding the DADF Pick-up Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions. Clean or replace the DADF Pick-up Assembly . The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • DADF Pick-up Assembly • DADF Assembly • IIT Control Board

• Code: 05-112-00
• Description: DADF Jam During Rotation of Document 05-112-00 DADF jam during rotation of document. DADF registration sensor does not detect the media leading edge in the specified time from feed start.
• Troubleshooting Guides: Open the DADF Top Cover and clean the area surrounding the DADF Pick-up Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions. Clean or replace the DADF Pick-up Assembly . The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • DADF Pick-up Assembly • DADF Assembly • IIT Control Board

• Code: 05-121-00
• Description: CVT-DADF Feed Sensor On Jam 05-121-00 The feed sensor is not turned on in the time specified. In Duplex mode, the feed sensor is not turned on after a specified time
• Troubleshooting Guides: Open the DADF Top Cover and clean the area surrounding the DADF Pick-up Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions. Clean or replace the DADF Pick-up Assembly . The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • DADF Pick-up Assembly • DADF Assembly • IIT Control Board

• Code: 05-900-00
• Description: ADF Sensor Static Jam 05-900-00 The DADF Top Cover interlock switch is opened during DADF operation. Paper remains in paper path after cover is closed..
• Troubleshooting Guides: Check the DADF Top Cover properly actuates the interlock switch. The error persists. Y↓N→Perform SCP 6 Final Actions. Replace the DADF Assembly .

• Code: 05-940-00
• Description: DADF No Original Fail 05-940-00 Original has been removed. Status code 05-535 is raised with this fault code.
• Troubleshooting Guides: Open the DADF Top Cover and clean the area surrounding the DADF Pick-up Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions. Clean or replace the DADF Pick-up Assembly . The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • DADF Pick-up Assembly • DADF Assembly • IIT Control Board

• Code: 10-311-00 … 10-376-00
• Description: Fuser Thermal Error 10-311-00 Center STS sensor burnout detection 10-321-00 Hard Relay OFF 10-324-00 Sub lamp ON consecutive errors 10-326-00 Cool Down Timeout 10-328-00 Warming up – timeout 10-334-00 STS center-side sensor failure 10-337-00 Heat Roll Paper twine Error 10-338-00 Main lamp ON consecutive errors 10-372-00 Center STS High-temperature anomaly 10-373-00 Side STS Disconnection abnormality 10-374-00 Side STS High-temperature anomaly 10-375-00 Center STS Low-temperature anomaly 10-376-00 Side STS Low-temperature anomaly
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Replace the Fuser

• Code: 10-420-00, 10-421-00
• Description: Fuser End of Life 10-420-00 Fuser Assy Near Life. Status code 10-524 is raised with this fault code. 10-421-00 Fuser Assy Life End. Status code 10-523 is raised with this fault code.
• Troubleshooting Guides: Check the Fuser life count. Fuser life count is at or near end of life. Y↓N→Cycle system power. The error message is displayed. Y↓N→Reassemble and perform SCP 6 Final Actions. Replace the Fuser . Replace the Fuser

• Code: 10-902-00
• Description: Fuser Missing
• Troubleshooting Guides: Reseat the Fuser. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Replace the Fuser .

• Code: 10-903-00
• Description: Main Error updating data NOTE: Status codes 03-561 and 10-527 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Replace the Fuser .

• Code: 12-930-00
• Description: Exit Tray Full
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Use dC330 code 71-122 to check Full Stack Sensor operation. The sensor signal changes. Y↓N→Remove the Exit Chute Assembly to check the sensor, acutator, and harness. The sensor is connected and the harness undamaged. Y↓N→Replace the Full Stack Sensor or repair the harness. If the actuator is damaged, replace the Exit Chute Assembly. Replace the MCU Board Install new components as necessary: • Full Stack Sensor • Exit Chute Assembly • MCU Board

• Code: 16-000-00 … 16-000-26
• Description: Cannot Create RPC With ENS 16-000-00 Format Service Non Shutdown NC Faults 16-000-01 ENS Service Non Shutdown NC Faults 16-000-09 Cannot create RPC connection with ENS 16-000-14 Cannot create RPC connection with ENS 16-000-19 Cannot create RPC connection with ENS 16-000-26 Cannot create RPC connection with ENS NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-001-09 … 16-001-90
• Description: Unable to do Startup Synchronization 16-001-09 Unable to do startup synchronization 16-001-14 Unable to do startup synchronization 16-001-19 Unable to do startup synchronization 16-001-26 Unable to Start up and synchronize with SC 16-001-47 Unable to do startup synchronization 16-001-90 Unable to do startup synchronization NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-002-09 … 16-002-46
• Description: Unable to Register as RPC Server 16-002-09 Unable to Register as RPC server 16-002-14 Unable to Register as RPC server 16-002-19 Unable to Register as an RPC server 16-002-26 Could not become an RPC Server 16-002-46 Unable to Register as an RPC server NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-003-09 … 16-003-90
• Description: Too Many IPC Handles 16-003-09 Too many IPC Handles 16-003-14 Too many IPC Handles 16-003-19 Too many IPC Handlers 16-003-90 Utility Insert Handler Failure NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 16-004-14 … 16-005-92
• Description: RPC Failure to Register 16-004-14 RPC Connect Failure to NC Registration Service 16-004-19 RPC Connect Failure to NC Registration Service 16-004-26 RPC Connect Failure to NC Registration Service 16-004-46 RPC Failed to Connect to with NC Service 16-005-14 RPC Call Failure to NC Registration Service 16-005-19 RPC Call Failure to NC Registration Service 16-005-26 RPC Call Failure to NC Registration Service 16-005-46 RPC Failed to Register with NC Service 16-005-68 RPC Failed to Register with NC Service 16-005-90 RPC call to NC Registration Failed 16-005-92 RPC Failed to Register with NC Service NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-006-09, 16-006-19
• Description: Cannot Register for Events 16-006-09 Cannot register for events 16-006-19 Cannot register for events NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-007-92 … 16-010-99
• Description: Invalid IPC / RPC Data 16-007-92 Invalid RPC Data Received 16-009-09 Invalid IPC Data Received 16-010-14 Unable to send IPC 16-010-99 Unable to send IPC
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-013-14, 16-014-14
• Description: Copier Synchronization Error 16-013-14 Digital Copier ENS synchronization error 16-014-14 Digital Copier ENS registration error NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-015-14, 16-015-19
• Description: SESS Data Store Variable Not Set 16-015-14 SESS data store environmental variable not set 16-015-19 SESS data store environmental variable not set NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-016-14, 16-016-19
• Description: Data Store Initialization Failed 16-016-14 Data store initialization failed 16-016-19 Data store initialization failed NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-017-19 … 16-021-26
• Description: Send Event Failure / Could Not Get Host Name RAP 16-017-19 Send Event Failure Unable to send event to NC ENS 16-021-19 NC PM Registration Connect Error 16-021-26 Service could not get Host Name NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 16-021-46
• Description: Unable to Get Host Name 16-021-46 Unable to get Host Name NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single instance occurs, cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-023-09, 16-023-26
• Description: RPC Call Failure 16-023-09 RPC Call Failure to ENS 16-023-26 RPC Call Failure to ENS NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-026-09 … 16-026-92
• Description: Memory Allocation Error 16-026-09 Memory Allocation Failure 16-026-14 Malloc Error 16-026-46 Memory Allocation Error 16-026-90 Malloc Error 16-026-92 Memory Allocation Fault NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-027-90
• Description: Unable to Obtain Well Known Queue ID 16-027-90 Unable to obtain well known queue ID NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-028-09, 16-028-90
• Description: Unable to Complete RPC Call / Invalid Range String 16-028-09 Unable to complete RPC call 16-028-90 Invalid Range String NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-030-19
• Description: Unable to Obtain Client RPC Handle 16-030-19 Unable to obtain client RPC handle to EJS NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-031-09
• Description: Invalid Event Notification Received 16-031-09 Invalid event notification received NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-032-19, 16-039-00
• Description: NVM Connection Failure / Pthread Create Error 16-032-19 NVM Connection Failure 16-039-00 Pthread Create Error NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-040-92
• Description: Semaphore Fault 16-040-92 Semaphore fault NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-048-09
• Description: Unable to Set Binding 16-048-09 Unable to set binding NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 16-048-14, 16-048-90
• Description: Cannot Set NC Client Binding 16-048-14 Cannot set NC client binding 16-048-90 Cannot set NC client binding
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-048-99
• Description: Cannot Set NC Client Binding 16-048-99 Unable to set client binding
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-150-09
• Description: Cannot Send Registration Event 16-150-09 Cannot send Registration Event NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-150-14
• Description: Unable to Obtain RPC Transport 16-150-14 Unable to obtain RPC transport NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-150-19
• Description: NC Sync Peer Service Fault 16-150-19 Unable to sync peer infrastructure services. Operating system tries 3 times; If fault continues, the ESS is reset.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-150-26
• Description: Fault Service Failed to Write to Log 16-150-26 Fault Service Failed to write to log
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-150-90
• Description: Invalid IPC Request Destination 16-150-90 Invalid IPC request destination NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 16-150-92
• Description: Consumer Interface Fault 16-150-92 Consumer interface fault NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-151-09 … 16-151-19
• Description: Invalid IPC Command / SNMP Reg Failure 16-151-09 Invalid IPC command 16-151-14 SNMP event registration failed 16-151-19 Invalid IPC command NOTE: Status codes 03-518 and 16-502 are raised with these fault codes.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-151-26
• Description: Fault Service Failed to Get a Log Handle 16-151-26 Fault service failed to get a log handle
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 16-151-90
• Description: Put Environment Variable Failure 16-151-90 Put environment variable failure NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16-152-09
• Description: Internal IPC Failure 16-152-09 Internal IPC failure NOTE: Status codes 03-518 and 16-502 are raised with this fault code.
• Troubleshooting Guides: If a single occurrence, the network controller automatically retries. The error persists. Y↓N→Perform SCP 6 Final Actions. Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.

• Code: 16A
• Description: Network Error Entry Use this RAP when the customer reports network failures. e.g. Cannot connect to the scan server when using FTP or SMB protocols, or when a folder on the scan server cannot be opened. NOTE: The fault message appears on the confirmation report. The report may take several minutes to print after scanning the document.
• Troubleshooting Guides: NOTE: If it is possible to log into CWIS by entering the printer’s IP address, then the network controller on the IP Board is good. Perform the following: 1. Check that the printer date and time are correctly set. 2. Print a Configuration page. 3. Check that confirmation report printing is enabled. If necessary, ask the customer to enable printing of the confirmation report. 4. Ensure that the printer is configured for scan to file: a. Check the back of the configuration report under the heading Workflow Scanning. b. If a IP address or name is not listed next to Alt1 Repository Protocol, ask the customer to configure the machine before continuing. 5. Go to the relevant procedure: • 16B FTP or SMB Unable to Connect to Remote Server RAP. • 16C Remote Directory Lock Failed RAP.

• Code: 19-300-00 … 19-310-00
• Description: Image Disk (HDD) Failure 19-300-00 Unable to read from Image Disk 19-301-00 Unable to write to Image Disk 19-302-00 Bad Data received from Disk 19-303-00 Unable to Format Image Disk 19-310-00 Disk System capacity fault NOTE: Status codes 19-511 and 19-512 are raised with these fault codes.
• Troubleshooting Guides: Check that the SATA cable from the IP Board to the Hard Drive is connected and not damaged. The cable is good. Y↓N→Install a replacement SATA cable. Check the power harness from the LVPS to the Hard Drive. The wiring is good. Y↓N→Repair the harness as necessary. Install new components as necessary: • Hard Drive • IP Board

• Code: 19-401-00, 19-402-00
• Description: Out of Memory 19-401-00 Out of Memory – Stress Document 19-402-00 Out of Memory – Stress Job NOTE: Status code 19-502 is raised with these fault codes.
• Troubleshooting Guides: If this fault remains for more than five minutes, cycle system power. The error persists. Y↓N→Go to SCP 6 Final Actions. Perform GP 9 to reload system software

• Code: 19-754-00
• Description: Image Disk Config Fault 19-754-00 Image Disk Config fault
• Troubleshooting Guides: Cycle system power, then re-run the job. The error persists. Y↓N→Go to SCP 6 Final Actions. Go to 19-300-00 to 19-310-00 Image Disk (HDD) Failure RAP.

• Code: 41-340-00 … 41-414-00
• Description: IOT NVM Error 41-340-00 IOT NVM-Verify Data Read error 41-342-00 F/W Exception Handling Error 41-400-00 IOT NVM-Read NVM failure version 41-402-00 IOT NVM-Read the data write copy failed area at three locations 41-404-00 IOT NVM-Ack-time error 1byte Read 41-406-00 IOT NVM-Ack-time error Continuous Read 41-408-00 IOT NVM-Write on the device can not start Busy 41-410-00 IOT NVM-Can not Write (Verify error) 41-412-00 IOT NVM-Write process is completed without 41-414-00 IOT NVM-Write retry processing over NOTE: Status codes 03-561 and 04-563 are raised with this fault code.
• Troubleshooting Guides: Do not replace the MCU and IP Boards at the same time. Replace or check the IP Board first, then cycle system power before replacing the MCU Board. Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check the wiring and connections between the MCU and IP Boards. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Install new components as necessary: • MCU Board • IP Board

• Code: 41-388-00
• Description: Marking Logic Fail 41-388-00 Marking Logic Fail NOTE: Status codes 03-561 and 04-561 are raised with this fault code.
• Troubleshooting Guides: Do not replace the MCU and IP Boards at the same time. Replace or check the IP Board first, then cycle system power before replacing the MCU Board. Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check the wiring and connections between the MCU and IP Boards. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Perform a Forced AltBoot GP 9 to reload system software. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Install new components as necessary: • MCU Board • IP Board

• Code: 42-313-00
• Description: Side Cooling Fan Failure 42-313-00 Cooling Fan Fail NOTE: Status codes 03-561 and 04-563 are raised with this fault code.
• Troubleshooting Guides: Use dC330 code 42-003 to test the LVPS Fan. The Fan rotates. Y↓N→Check the Fan harness and connections between the Fan and LVPS. The wiring is good. Y↓N→Secure the connections or repair the Fan harness as necessary. Install new components as necessary: • LVPS Fan • LVPS Go to SCP 6 and complete the Final Actions.

• Code: 42-330-00
• Description: Fuser Exhaust Fan Fail 42-330-00 Fuser Exhaust Fan Fail NOTE: Status codes 03-561 and 04-563 are raised with this fault code.
• Troubleshooting Guides: Use dC330 code 42-001 to test the Rear Fan. The Fan rotates. Y↓N→Check the Fan harness and connections between the Fan and LVPS. The wiring is good. Y↓N→Secure the connections or repair the Fan harness as necessary. Install new components as necessary: • Rear Fan • LVPS Go to SCP 6 and complete the Final Actions.

• Code: 45-301-00 … 45-305-00
• Description: IOT I/F Error 41-301-00 I/F Ack Unreceived High 41-302-00 I/F Ack Unreceived Low 41-303-00 I/F Received Buffer Overflow 41-304-00 I/F Send Buffer High Overflow 41-305-00 I/F Send Buffer Low Overflow NOTE: Status codes 03-561 and 04-566 are raised with this fault code
• Troubleshooting Guides: Do not replace the MCU and IP Boards at the same time. Replace or check the IP Board first, then cycle system power before replacing the MCU Board. Simultaneous replacement of IP and MCU Boards will make the printer inoperable. Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check the wiring and connections between the MCU and IP Boards. The wiring is good. Y↓N→Re-seat loose connectors or install new components as necessary: • MCU Board • IP Board Go to SCP 6 and complete the Final Actions

• Code: 61-020-00 … 61-340-00
• Description: ROS Error 61-020-00 ROS Rotation fail 61-327-00 ROS Warm up fail 61-340-00 ROS LD fail NOTE: Status codes 03-561 and 06-515 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Use dC330 code 61-001 to test the Laser Unit motor. The Laser Unit motor rotates. Y↓N→Replace the Laser Unit Replace the IP Board

• Code: 62-311-00 … 62-389-00
• Description: IIT Scan Error 62-311-00 IISS LOGIC Fail. Status code 03-557 is raised with this fault code. 62-317-00 IIT Video Over-run 62-318-00 IIT Scanning Timing error 62-319-00 PLL Lock Time Out error 62-321-00 Scan failure 62-322-00 S/W Parameter error 62-360-00 CRG Position Fail 62-345-00 IISS EEPROM Fail 62-362-00 X Hard Fail 62-380-00 AGC Fail 62-386-00 AOC Fail 62-389-00 CRG Over Run Fail NOTE: Status code 14-517 is raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check connections and wiring between the IIT Assembly (Scanner) and IP Board. The wiring is good. Y↓N→Repair or reseat wiring as needed. Install new components as necessary: • IIT Control Board • IIT Assembly • IP Board

• Code: 62-316-00
• Description: DADF Motor Fail 62-316-00 DADF Motor Fail NOTE: Status code 14-517 is raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check connections and wiring between the DADF Assembly and IP Board. The wiring is good. Y↓N→Repair or reseat wiring as needed. Install new components as necessary: • DADF Assembly • IIT Control Board • IP Board

• Code: 62-790-00
• Description: PreIPS XFail 62-790-00 PreIPS XFail. Bank note detected.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check connections and wiring between the IIT Assembly and IP Board. The wiring is good. Y↓N→Repair or reseat wiring as needed. Install new components as necessary: • IIT Assembly • IIT Control Board • IP Board

• Code: 70-099-00
• Description: I/F IOTFED Communication 70-099-00 I/F IOTFED Communication NOTE: Status codes 03-561 and 92-530 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Remove the printer from the Optional Feeder. Check feeder option connector continuity. The harnesses are undamaged. Y↓N→Repair the damaged option harness. lnstall new components as necessary: • Feeder Board • MCU Board

• Code: 71-101-00
• Description: Tray1 Misfeed Jam 71-101-00 Tray1 Misfeed Jam NOTE: Status code 07-501 is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Retard Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Check the connection between the HVPS and MCU Board. The connection is secure. Y↓N→Secure the connection. Replace the HVPS . Use dC330 code 071-005 to test the Feed Clutch. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: • Feed Rollers • MCU Board

• Code: 71-215-00
• Description: Tray 1 Feeder Composition Error 71-215-00 Tray 1 Feeder Composition Error NOTE: Status codes 03-561 and 72-215 are raised with this fault code.
• Troubleshooting Guides: Verify product and option compatibility, The Tray is supported. Y↓N→Install the correct Tray. Perform GP 9 to reload system software. Reinstall the Tray and test. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.

• Code: 72-098-00 … 74-098-00
• Description: Option Feeder Mode 72-098-00 Option Feeder2 Mode 73-098-00 Option Feeder3 Mode 74-098-00 Option Feeder4 Mode NOTE: Status codes 03-561 and 77-098 are raised with this fault code.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Remove the Optional Feeder, then obtain the appropriate system software set and perform GP 9 to reload system software. Reinstall the Optional Feeder and test. The error persists. Y↓N→Perform SCP 6 Final Actions. Replace the Feeder Board .

• Code: 72-101-00
• Description: Tray 2 Misfeed Jam 72-101-00 Tray2 Misfeed Jam NOTE: Status code 07-502 is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Retard Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-119 to test the Tray 2 Path Sensor. The sensor signal changes. Y↓N→Replace the Path Sensor . Use dC330 code 071-018 to test the Tray 2 Feed Solenoid. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-021 to test the Tray 2 Registration. The clutch activates. Y↓N→Replace the Registration Clutch . Use dC330 code 071-009 to test the Tray 2 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Feed Assembly • MCU Board

• Code: 72-102-00
• Description: Feeder Path 2 Sensor On Jam (RC2) 72-102-00 Feeder Path 2 Sensor On Jam (RC2) NOTE: Status code 07-508 is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Check the connection between the HVPS and MCU Board. The connection is secure. Y↓N→Secure the connection. Replace the HVPS . Use dC330 code 071-119 to test the Tray 2 Path Sensor. The sensor signal changes. Y↓N→Replace the Path Sensor . Use dC330 code 071-018 to test the Tray 2 Feed Solenoid. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-021 to test the Tray 2 Registration. The clutch activates. Y↓N→Replace the Registration Clutch . Use dC330 code 071-009 to test the Tray 2 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Feed Assembly • MCU Board

• Code: 72-215-00
• Description: Tray 2 Feeder Composition Error 72-215-00 Tray 2 Feeder Composition Error
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. lnstall new components as necessary: • Option Feeder Board • Optional Feeder Assembly • MCU Board

• Code: 72-216-00
• Description: Option Feeder Motor2 Error 72-216-00 Option Feeder Motor2
• Troubleshooting Guides: Use dC330 code 071-009 to test the Tray 2 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor lnstall new components as necessary: • Option Feeder Board • MCU Board

• Code: 73-101-00
• Description: Tray3 Misfeed Jam 73-101-00 Tray3 Misfeed Jam
• Troubleshooting Guides: Check the Nudger, Feed, and Retard Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-120 to test the Tray 3 Path Sensor. The sensor signal changes. Y↓N→Replace the Path Sensor . Use dC330 code 071-019 to test the Tray 3 Feed Solenoid. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-022 to test the Tray 3 Registration. The clutch activates. Y↓N→Replace the Registration Clutch . Use dC330 code 071-009 to test the Tray 2 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Feed Assembly • MCU Board

• Code: 73-102-00
• Description: Path 3 Sensor On Jam (RC3)
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Check the connection between the HVPS and MCU Board. The connection is secure. Y↓N→Secure the connection. Replace the HVPS . Use dC330 code 071-120 to test the Tray 3 Path Sensor. The sensor signal changes. Y↓N→Replace the Path Sensor . Use dC330 code 071-019 to test the Tray 3 Feed Solenoid. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-022 to test the Tray 2 Registration. The clutch activates. Y↓N→Replace the Registration Clutch . Use dC330 code 071-012 to test the Tray 3 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Feed Assembly • MCU Board

• Code: 73-215-00
• Description: Tray 3 Feeder Composition Error
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. lnstall new components as necessary: • Option Feeder Board • Optional Feeder Assembly • MCU Board

• Code: 73-216-00
• Description: Option Feeder Motor3 Error
• Troubleshooting Guides: Use dC330 code 071-012 to test the Tray 3 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Board • MCU Board

• Code: 74-101-00
• Description: Tray 4 Misfeed Jam
• Troubleshooting Guides: Check the Nudger, Feed, and Retard Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-120 to test the Tray 3 Path Sensor. The sensor signal changes. Y↓N→Replace the Path Sensor . Use dC330 code 071-019 to test the Tray 3 Feed Solenoid. The clutch activates. Y↓N→Replace the Feed Clutch . Use dC330 code 071-022 to test the Tray 3 Registration. The clutch activates. Y↓N→Replace the Registration Clutch . Use dC330 code 071-009 to test the Tray 2 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: • Option Feeder Feed Assembly • MCU Board

• Code: 74-215-00
• Description: Tray 4 Feeder Composition Error
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. lnstall new components as necessary: 1. Option Feeder Board 2. Optional Feeder Assembly 3. MCU Board

• Code: 74-216-00
• Description: Option Feeder Motor4 Error
• Troubleshooting Guides: Use dC330 code 071-015 to test the Tray 4 Feed Motor. The motor rotates. Y↓N→Replace the Feed Motor . lnstall new components as necessary: 1. Option Feeder Board 2. MCU Board

• Code: 75-101-00
• Description: Bypass Misfeed Jam
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. Use dC330 code 071-004 to test the Feed Solenoid. The solenoid activates. Y↓N→Replace the MSI Feed Solenoid. Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: 1. MSI Pick-up Assembly 2. MCU Board

• Code: 77-101-00
• Description: Regi Off Jam NOTE: Status code 07-522 is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. Use dC330 code 071-006 to test the Registration Clutch. The clutch activates. Y↓N→Replace the Registration Clutch. Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: 1. Transport Assembly 2. MCU Board

• Code: 77-102-00
• Description: Psync On Jam. NOTE: Status code 07-5?? is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. Use dC330 code 071-006 to test the Registration Clutch. The clutch activates. Y↓N→Replace the Registration Clutch. Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. lnstall new components as necessary: 1. Transport Assembly 2. MCU Board

• Code: 77-103-00, 77-104-00, 77-106-00
• Description: Exit On/Off Jam 77-103-00 Exit Off Jam 77-104-00 Exit Off Early Jam 77-106-00 Exit On Jam NOTE: Status code 07-5?? is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-103 to test the Exit Sensor. The sensor signal changes. Y↓N→Replace the Exit Sensor. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. Use dC330 code 071-007 to test the Exit Clutch. The clutch activates. Y↓N→Replace the Exit Clutch. Use dC330 code 071-006 to test the Registration Clutch. The clutch activates. Y↓N→Replace the Registration Clutch. Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: 1. Exit Chute Assembly 2. MCU Board

• Code: 77-110-00
• Description: Feeder Regi Sensor On Jam 77-110-00 Feeder Regi sensor On Jam NOTE: Status code 07-520 is raised with this fault code.
• Troubleshooting Guides: Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. Use dC330 code 071-006 to test the Registration Clutch. The clutch activates. Y↓N→Replace the Registration Clutch. Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: 1. Transport Assembly 2. MCU Board

• Code: 77-123-00
• Description: Duplex Regi On Jam 77-110-00 Duplex Regi On Jam NOTE: Status code 07-511 is raised with this fault code.
• Troubleshooting Guides: Check the Duplex, Exit, and Pinch Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓N→Clean or replace the rollers. Use dC330 code 071-006 to test the Registration Clutch. The clutch activates. Y↓N→Replace the Registration Clutch. . Use dC330 code 071-008 to test the Exit Invert Clutch. The clutch activates. Y↓N→Replace the Exit Invert Drive Assembly . Use dC330 code 071-001 to test the Main Drive Assembly. The motor rotates. Y↓N→Replace the Main Drive Assembly . lnstall new components as necessary: 1. Duplex Chute Assembly 2. Exit Drive Assembly 3. Transport Assembly 4. MCU Board

• Code: 77-300-00
• Description: Front Door Interlock Open 77-300-00 Front Door Interlock Open NOTE: Status code 01-510 is raised with this fault code.
• Troubleshooting Guides: Use dC330 code 041-300 to test the Front Interlock Switch. The switch signal changes. Y↓N→Repair the Front Interlock Switch. lnstall new components as necessary: 1. Front Cover Assembly 2. MCU Board

• Code: 77-301-00
• Description: Rear Door Interlock Open 77-301-00 Rear Door Interlock Open NOTE: Status code 01-516 is raised with this fault code.
• Troubleshooting Guides: Use dC330 code 041-301 to test the Rear interlock Switch The switch signal changes. Y↓N→Replace the Rear Interlock Switch . lnstall new components as necessary: 1. Rear Door Assembly 2. LVPS 3. MCU Board

• Code: 77-900-00
• Description: IOT Static Jam 77-900-00 IOT Static Jam NOTE: Status code 07-510 is raised with this fault code.
• Troubleshooting Guides: Use dC330 code 071-102 to test the Registration Sensor. The sensor signal changes. Y↓N→Replace the Registration Sensor. lnstall new components as necessary: 1. Transport Assembly 2. MCU Board

• Code: 77-901-00
• Description: Feeder Static Jam 77-901-00 Feeder Static Jam NOTE: Status code 07-520 is raised with this fault code.
• Troubleshooting Guides: Use the appropriate dC330 code ( 071-118, 119, or 120) to test all Optional Tray Path Sensors. Each sensor signal changes. Y↓N→Replace the affected Path Sensor . lnstall new components as necessary: 1. Feed Assembly 2. MCU Board

• Code: 91-401-00, 91-402-00
• Description: K Drum Cartridge Life Near End 91-401-00 K Drum Cartridge Life Near End 91-402-00 K Drum Cartridge Life End NOTE: Status code 09-533 is raised with these fault codes.
• Troubleshooting Guides: Check Drum Cartridge life count. The Drum Cartridge is at or near end of life. Y↓N→Reseat the Drum Cartridge and cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Xerographic Connector • MCU Board Replace the Drum Cartridge from customer stock.

• Code: 91-913-00
• Description: K Drum Cartridge Dead Stop Error 91-913-00 K Drum Cartridge Dead Stop Error NOTE: Status code 09-521 is raised with these fault codes.
• Troubleshooting Guides: Cycle system power. The error persists. Y↓N→Go to SCP 6 and complete the Final Actions. Check Drum Cartridge life count. The Drum Cartridge is at or near end of life. Y↓N→Reseat the Drum Cartridge and cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge • Xerographic Connector • MCU Board Replace the Drum Cartridge from customer stock.

• Code: 91-914-00 … 91-936-00
• Description: K Drum Cartridge Error 91-914-00 K Drum Cartridge Comm Error 91-915-00 K Drum Cartridge Data Error 91-921-00 K Drum Cartridge Missing. Status code 09-553. 91-936-00 K Drum Cartridge ID Error NOTE: Status codes 03-561 and 09-548 are raised with these fault codes.
• Troubleshooting Guides: Check Xerographic Connector condition. The Xerographic Connector is good. Y↓N→Replace the Xerographic Connector. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Xerographic Connector • MCU Board Replace the Drum Cartridge from customer stock.

• Code: 92-315-00
• Description: ATCFail [K] 92-315-00 ATCFail [K] NOTE: Status codes 03-561 and 04-563 are raised with this fault code. Fault codes are not cleared by power Off/On if the number of of ATC Fail faults reched the threshold value.
• Troubleshooting Guides: Check the Drum Cartridge life count. Drum Cartridge life remains. Y↓N→Replace the Drum Cartridge from customer stock. Check Xerographic Connector condition. The Xerographic Connector is good. Y↓N→Replace the Xerographic Connector. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Xerographic Connector • MCU Board Replace the Drum Cartridge from customer stock.

• Code: 92-584-00, 92-586-00
• Description: Internal – Over Temp Failure 92-584-00 Internal temperature over temp Broken. Status codes 03-561 and 04-563 are raised with this fault code. 92-586-00 Internal – Over temp failure
• Troubleshooting Guides: Use dC140 code 091-200 to check environmental sensor operation. The sensor is good. Y↓N→Replace the HVPS . Use dC330 code 042-001 to test the Rear Fan. The fan rotates. Y↓N→Replace the Rear Fan . Use dC330 code 042-003 to test the LVPS Fan The fan rotates. Y↓N→Replace the LVPS Fan . lnstall new components as necessary: • HVPS • LVPS • MCU Board

• Code: 92-650-00
• Description: K Image Calibration Error 1 92-650-00 K Image Calibration Error 1 NOTE: Status codes 03-561 and 09-548 are raised with this fault code. .
• Troubleshooting Guides: Check the Drum Cartridge life count. Drum Cartridge life remains. Y↓N→Replace the Drum Cartridge from customer stock. Check Xerographic Connector condition. The Xerographic Connector is good. Y↓N→Replace the Xerographic Connector. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Xerographic Connector • MCU Board Replace the Drum Cartridge from customer stock.

• Code: 92-661-00
• Description: Environment Temperature Sensor Fail
• Troubleshooting Guides: Use dC140 code 091-200 to check environmental sensor operation. The sensor is good. Y↓N→Replace the HVPS . lnstall new components as necessary: • MCU Board

• Code: 92-805-00
• Description: 24V Fan Off Detect
• Troubleshooting Guides: Use dC330 code 042-003 to test the LVPS Fan The fan rotates. Y↓N→Replace the LVPS Fan . Use dC140 code 091-200 to check environmental sensor operation. The sensor is good. Y↓N→Replace the HVPS . lnstall new components as necessary: • LVPS Fan . • LVPS • MCU Board

• Code: 93-317-00
• Description: K Drum Cartridge Dispense Fail 93-317-00 K Drum Cartridge Dispense Fail NOTE: Status codes 03-561 and 09-548 are raised with this fault code.
• Troubleshooting Guides: Check Toner Cartridge life count. Toner Cartridge life remains. Y↓N→Replace the Toner Cartridge . Remove and gently shake the Toner Cartridge. Replace the cartridge, then cycle system power and retest. The error persists. Y↓N→Perform SCP 6 Final Actions Use dC330 code 093-001 to briefly test the Dispense Motor The motor rotates. Y↓N→Replace the Dispense Motor . Check Xerographic Connector condition. The Xerographic Connector is good. Y↓N→Replace the Xerographic Connector. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Drum Cartridge from customer stock • MCU Board Replace the Toner Cartridge from customer stock.

• Code: 93-425-00, 93-912-00
• Description: K Toner Cartridge Life Near End 93-425-00 K Toner Cartridge Life Near End 93-912-00 K Toner Cartridge Life End NOTE: Status code 09-501 is raised with these fault codes.
• Troubleshooting Guides: Check Toner Cartridge life count. The Toner Cartridge is at or near end of life. Y↓N→Reseat and lock the Toner Cartridge, then cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.

• Code: 93-925-00, 93-926-00, 93-928-00
• Description: K Toner Cartridge Error 93-925-00 K Toner ID Error 93-926-00 K Toner Cartridge Data Error 93-928-00 K Toner Cartridge Comm Failure NOTE: Status codes 03-561 and 09-548 are raised with these fault codes.
• Troubleshooting Guides: Check Toner Cartridge life count. Toner Cartridge life remains. Y↓N→Replace the Toner Cartridge from customer stock. Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.

• Code: 93-938-00
• Description: CRUM Validation
• Troubleshooting Guides: Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.

• Code: 93-973-00
• Description: Toner CRUM [K] not in position NOTE: Status code 09-543 is raised with this fault code.
• Troubleshooting Guides: Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.

• Code: 94-419-00, 94-422-00
• Description: BTR Near Life End 94-419-00 BTR Near Life End 94-422-00 BTR Life End NOTE: Status codes 94-320 and 94-300 respectively are raised with these fault codes.
• Troubleshooting Guides: Check Transfer Roller life count. The Transfer Roller is at or near end of life. Y↓N→lnstall new components as necessary: • Transfer Roller • MCU Board Replace the Transfer Roller .

• Code: 95-000-00 … 95-305-00
• Description: Upgrade Failure One or more system software components has failed to upgrade. 95-000-00 Upgrade Failure : DC Boot Code 95-001-00 Upgrade Failure : SWUP Code 95-002-00 Upgrade Failure : DC Application 95-008-00 Upgrade Failure : DC operating System 95-009-00 Upgrade Failure : DC CIPS 95-016-00 Upgrade Failure : SUI Application 95-019-00 Upgrade Failure : SUI H8 95-020-00 Upgrade Failure : DADH Application 95-021-00 Upgrade Failure : External Memeory 95-022-00 Upgrade Failure : DADH Kernel 95-030-00 Upgrade Failure : Fax Application 95-031-00 Upgrade Failure : Fax FPGA 95-035-00 Upgrade Failure : Fax Boot 95-038-00 Upgrade Failure : Embedded Fax 95-040-00 Upgrade Failure : IOT Bootstrap 95-041-00 Upgrade Failure : IOT Boot Loader 95-042-00 Upgrade Failure : IOT Application 95-048-00 Upgrade Failure : IOT Duplex Module 95-049-00 Upgrade Failure : IOT LC Module 95-050-00 Upgrade Failure : LCSS 1K Application 95-060-00 Upgrade Failure : LCSS 2K Application 95-065-00 Upgrade Failure : LCSS 2K Boot 95-070-00 Upgrade Failure : LCSS 3K Application 95-100-00 Upgrade Failure : HCSS BO HCSS Application 95-110-00 Upgrade Failure : HCSS BO Application 95-140-00 Upgrade Failure : DC NC Application 95-141-00 Upgrade Failure : DC NC Operation System 95-150-00 Upgrade Failure : IIT Application 95-151-00 Upgrade Failure : Embedded Fax Application 95-153-00 Upgrade Failure : IIT Kernel 95-154-00 Upgrade Failure : IIT A4 Scan 95-155-00 Upgrade Failure : IIT CCD Module 95-156-00 Upgrade Failure : IIT FW TES Module 95-157-00 Upgrade Failure : DADH Quiet 100 Sheet Module 95-158-00 Upgrade Failure : DADH 100 Sheet Module 95-159-00 Upgrade Failure : DADH Quiet Module 95-170-00 Upgrade Failure : Scanner 95-180-00 Upgrade Failure : HCF FW Module 95-190-00 Upgrade Failure : PFM FW Module 95-191-00 Upgrade Failure : PFP FW Module 95-192-00 Upgrade Failure : HVF Application 95-193-00 Upgrade Failure : HVF BM Application 95-194-00 Upgrade Failure : HVF BC 95-195-00 Upgrade Failure : HVF BM BC 95-196-00 Upgrade Failure : PFP BL 95-200-00 Upgrade Failure : C Finisher Application 95-201-00 Upgrade Failure : D Finisher Application 95-202-00 Upgrade Failure : KM Finisher Application 95-203-00 Upgrade Failure : A Finisher Application 95-204-00 Upgrade Failure : SB Finisher Application 95-206-00 Upgrade Failure PFM Tray 3 Application 95-207-00 Upgrade Failure : PFM Tray 4 Application 95-208-00 Upgrade Failure : PFM Tray 5 Application 95-212-00 Upgrade Failure : DC IOT Proxy 95-213-00 Upgrade Failure : DC IIT Proxy 95-214-00 Upgrade Failure : DC ACD 95-216-00 Upgrade Failure : DC Glue 95-217-00 Upgrade Failure : DC PWS Proxy 95-218-00 Upgrade Failure : SS Boot Code 95-219-00 Upgrade Failure : SS Application 95-221-00 Upgrade Failure : LVF Boot 95-222-00 Upgrade Failure : LVF Application 95-223-00 Upgrade Failure : LVF BM Boot 95-224-00 Upgrade Failure : LVF BM Application 95-251-00 Upgrade Failure : DC Nomad Proxy 95-254-00 Upgrade Failure : DC URD 95-255-00 Upgrade Failure : DC SCD
• Troubleshooting Guides: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.

• Code: 95-300-00 … 95-302-00
• Description: Upgrade Failure : Incompatible Product 95-300-00 Upgrade Failure : Incompatible Product 95-301-00 Upgrade Failure : Incompatible HW 95-302-00 Upgrade Failure : Incompatible FW The reload process does not start and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Verify product model, then obtain the appropriate system software set and perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.

• Code: 95-303-00, 95-304-00
• Description: Upgrade Failure: Downgrade / Sidegrade 95-303-00 Upgrade Failure : Downgrade 95-304-00 Upgrade Failure : Sidegrade The reload process does not start and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.

• Code: 95-305-00
• Description: Upgrade Failure: Platform Sync 95-305-00 Upgrade Failure : Platform Sync The reload process does not start and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Troubleshooting Guides: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.

• Code: OF 1
• Description: Unusual Noises Use this procedure to isolate unusual noises. NOTE: Due to the intermittent nature of unusual noises, this RAP can only give guidance on how to isolate noises. This RAP will not find all possible causes. When machines become old and worn, unusual noises may arise that are not covered in this RAP.
• Troubleshooting Guides: 1. Ask the customer to demonstrate the function that generates the unusual noise. 2. Check the fault and error logs. 3. Cycle system power. Wait while the printer performs a normal initialization and warm-up. 4. Run the machine in all modes. Also use the diagnostics to run individual components. Go to the relevant subsection: • DADF • Scanner • Bypass Tray • Tray 1 • Optional Feeder Assembly • Exit Path • Fans DADF Possible causes and potential solutions are: • Grinding noise. Possible causes are: – Feed bearinga can stick, preventing the feed roll from free wheeling as the document is transported. – Large flat spots, confined to one or two areas on the retard roll, which causes feed noise and an increase in jams. Solution: – Install a new Pick-up Module, PL 21.1 Item 97. – Replace the DADF . • Noise from the DADH input tray. Possible causes are: – Document guides. Solution: – Clean the DADF input tray in the area below the input guides with antistatic fluid. • Squeaks from the DADH. Possible causes are: – DADF exit roll assembly or take away roll assembly. Solution: – Remove and clean the shafts and plastic bushes with antistatic fluid. • Knocking noise. Possible causes are: – The feed motor not tensioned correctly, causing the drive belts to slip. Solution: – Replace the DADF . • Gear rattle. Possible causes are: – A loose meshing of the clutch and motor gears. Solution: – Replace the DADF . Scanner Possible causes and potential solutions are: • Grinding. Possible causes are: – The scan carriage is moving erratically and the scan motor is generating a grinding sound. The teeth of the scanner drive belt are not engaging with the capstan on the scan motor. Solution: – Replace the Scanner . Bypass Tray Run the following components: • Combine dC330 code 071.001, Main Drive Assembly, and 071.004, MSI Feed Solenoid to test Bypass Tray feed components. Possible causes and potential solutions are: • No drive or a knocking noise. Possible causes are: – Incorrectly aligned or damaged parts. – Contamination of the drive shafts and the bearings. Solution: – Check the Bypass Pick-up Assembly, PL 13.1 Item 15. – Adjust or install new components as necessary. Tray 1 Remove Tray 1 and run the following components: • Enter dC330 code 071.001 to run the Main Drive Assembly. Possible causes and potential solutions are: • Squeaks. Possible causes are: – Contamination of the Transport Assembly shafts and bearings. – Incorrectly aligned or damaged parts. Solution: – Clean the Feed Rollers and shafts.Replace if necessary . – Check Transport Assembly. Install new parts as necessary, PL 15.2. – Check the Tray for parts that are damaged or out of position. – Adjust or install new components as necessary. Optional Feeder Assembly NOTE: Instructions are provided for Tray 2. Troubleshoot other Optional Feeder Assemblies using the codes applicable to the Optional Feeder under test. Remove Tray 2 and run the following components: • Enter dC330 code 071.009 to operate the Tray 2 Feed Motor, PL 11.1 Item 7. • Check tray lift by removing the tray and letting the tray drop, then push the tray back in. Possible causes and potential solutions are: • No drive or a knocking noise from the Feed Motor. Possible causes are: – Feed Motor, PL 11.1 Item 7 – Worn drive gears – Failed Feed Clutch, PL 11.1 Item 8 Solution: – Check the Feed Motor and Feed Clutch connections. – Check the Optional Feeder Assembly connection to the printer. – Check that the tray moves freely inside the feeder assembly. – Adjust or install new components as necessary. Exit Path Run the following components: • Combine dC330 code 071.001 Main Drive Assembly and 071.007 exit clutch to run the exit transport. • Combine dC330 code 071.001 Main Drive Assembly) and 071.008 exit invert clutch to run the duplex transport. Used for duplex and paper invert. Possible causes: • Exit Drive Assembly, PL 3.1 Item 2 • Exit Invert Drive Assembly, PL 3.1 Item 3 • Exit Chute Assembly, PL 17.1 Item 99 Solution: • If the noise repeats, identify the source and install new parts as necessary. Fans Run the following components: • Enter dC330 code 042.001 to run the Rear Fan. • Enter dC330 code 042.003 to run the LVPS Fan. Possible causes: – Bearings in the cooling fans have worn or failed. – Incorrectly aligned or damaged parts. Solution: – Check for parts that are damaged or out of position. – Adjust or install new components as necessary.

• Code: OF 2
• Description: Control Panel Touch Screen Failure Use this procedure to solve Control Panel display problems when the printer has power but either the display is blank, is too dark, or the touch screen responds incorrectly.
• Troubleshooting Guides: Check for +3.3V from the IP Board to the Control Panel. +3.3V is measured. Y↓N→Check the wiring between the IP Board and Control Panel. Repair the wiring as necessary. Reload the system software, GP 9. The fault remains. Y↓N→Perform SCP 5 Final Actions. Replace the Control Panel .

– Get more error code list with quick guide to fix printer product, click here


– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

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