Xerox WorkCentre 3045 error and solving error codes

– Compatible Printer model: Xerox WorkCentre 3045
– Xerox WorkCentre 3045 Error Codes with quick guides:

Code: 005-121
Display: Paper Jam 005-121 Open ADF Cover and Clear Jam
Description: ADF Jam
Causes: • IP Board. • ADF Assembly. • ADF Cover. • ADF Separator Pad.
Troubleshooting Guides: 1 Is the ADF completely closed? Go to Step 2. Close ADF and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 4. Complete. 4 Does the ADF feed the document? Go to Step 5. Go to Step 7. 5 Check the media path. Is there debris in the media path? Remove the debris. Go to Step 6. Complete. 6 Does the error persist? Go to Step 7. Complete. 7 Clean the ADF feed rollers. Do the feed rollers rotate smoothly? Go to Step 8. Replace the ADF. 8 Replace the IP Board. Does the error persist? Replace the ADF Cover and ADF Separator Pad. Complete.

Code: 005-301
Display: Cover Open 005-301 Remove paper then Close ADF Cover
Description: ADF Cover Open
Causes: • IP Board. • ADF Assembly.
Troubleshooting Guides: 1 Is the ADF Cover completely closed? Go to Step 3. Close the ADF cover and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Is the ADF Cover damaged? Replace the ADF Cover. Go to Step 4. Go to Step 5. 4 Does the error persist? Go to Step 5. Complete. 5 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 6. Complete. 6 Replace the ADF. Does the error persist? Replace the IP Board. Complete.

Code: 010-397
Display: 010-397 Code:xxxxxxxx Restart Printer
Description: Fuser Error
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 016-315
Display: 016-315 System Restart Printer
Description: IP ROM Check (Main) Fail
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-317
Display: 016-317 Restart Printer Contact Support If Message Returns
Description: IP ROM Check (Main) Fail
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-372
Display: 016-372 System Restart Printer Contact Support If Message Returns
Description: Fax Memory Allocation Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-501
Display: Write Flash Error 016-501 System Contact Support If Message Returns
Description: Write Flash Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-502
Display: Write Flash Error 016-502 System Contact Support If Message Returns
Description: Verify Flash Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-503, 016-504, 016-506, 016-507
Display: SMTP Error 016-50X Scan Job Failure
Description: E-mail Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete

Code: 016-718
Display: Memory Full 016-718 Printer Job too Large
Description: Out of Memory
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Check the memory. Print the System Settings page to determine available memory. Is the print job too large? Divide the print job to fit installed memory. Go to Step 2. 2 Reseat all IP Board connections. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-719
Display: Decode Error 016-719 Printer Job Failure
Description: Decode Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 016-720
Display: PDL Request 016-720 Printer Data Violation
Description: PDL Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Xerox WorkCentre 3045 error and solving error codes

Solve Xerox WorkCentre 3045 Error codes

Code: 016-744
Display: Format Error 016-744 System Invalid Data
Description: Checksum Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.

Code: 016-745
Display: Format Error 016-745 System Invalid Data
Description: Header Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.

Code: 016-749
Display: PJL Request 016-749 Printer Data Violation
Description: PJL Request Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-764
Display: Connect Fail 016-764 Scan Job Failure
Description: Can not connect to mail server for sending mail out.
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 016-766
Display: SMTP Error 016-766 Scan Job Failure
Description: Can not transferring completely.
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 016-767
Display: Address Error 016-767 Scan Job Failure
Description: Recipient address is invalid.}
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-791
Display: USB Memory was removed. 016-791 System Job Failure
Description: USB Memory Removal Error
Causes: • Front USB Board. • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-795
Display: File Format Error 016-795 Printer Job Failure
Description: File Format Error
Causes: • Front USB Board. • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-797
Display: File Read Error 016-797 Printer Job Failure
Description: File Read Error
Causes: • Front USB Board. • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-920
Display: Wireless Error 016-920 System Setup Fail
Description: Wireless Setting Error Timeout Error
Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-930, 016-931
Display: USB Host Error 016-930 System Unsupported Device Remove from USB Port
Description: USB Host Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-981
Display: Collate Full 016-981 Printer Job too Large
Description: Collate Full
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-985
Display: Mail Size Limits 016-985 Scan Job Failure
Description: Mail Size Limits Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 017-970
Display: Memory Full 017-970 Scan Job Failure
Description: Out of Memory
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 017-980
Display: Report error 017-980 System Job Failure
Description: Fax Report job fails to report file.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 017-981
Display: Report error 017-981 System Job Failure
Description: Report File Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 017-988
Display: PCScan Time Out 017-988 Scan Job Failure
Description: PCScan Time Out
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 018-338
Display: 018-338 System Restart Printer Contact Support If Message Returns
Description: Wireless Error
Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 024-340
Display: 024-340 Code:xxxxxxxx Restart Printer
Description: MCU Firmware Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 024-360
Display: 024-360 System Restart Printer Contact Support If Message Returns
Description: Download Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 024-371
Display: 024-371 System Restart Printer Contact Support If Message Return
Description: MCU Comm. Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 024-958
Display: Paper Size Mismatch 024-958 Printer Load Paper then Press P AAAAA (or BBBBB)
Description: Paper Size Mismatch
Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 024-963
Display: No Suitable Paper 024-963 Printer Load Paper
Description: No Suitable Paper
Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the IP Board. Does the error persist? Go to Step 5. Complete. 5 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 026-720
Display: USB Memory Full 026-720 Scan Job Failure
Description: USB Memory Full
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 026-721
Display: File Write Error 026-721 Scan Job Failure
Description: USB Memory Write Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 026-722
Display: Write Protect 026-722 Scan Job Failure
Description: USB Memory Write Protect Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 026-723
Display: File Path Limit 026-723 Scan Job Failure
Description: File Path Limit Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 026-750, 026-751, 026-752
Display: Communication Fail 026-75X Scan Job Failure
Description: Scan Communication Fail
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-521
Display: SMB Error 031-521 Scan Login Error
Description: SMB Login Failed
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-526
Display: SMB Error 031-536 Scan Name Resolve Error
Description: SMB Name Resolve
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-529
Display: SMB Error 031-536 Scan Name Resolve Error
Description: SMB Login Failed
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 031-530
Display: SMB Error 031-530 Scan SMB Path Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-533
Display: 031-533 Scan File Make Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-534
Display: SMB Error 031-534 Scan Folder Make Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-535
Display: SMB Error 031-535 Scan Delete File Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-536
Display: SMB Error 031-536 Scan Delete Folder Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-537
Display: SMB Error 031-537 Scan Disk Full Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-555
Display: SMB Error 031-555 Scan Write Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-556
Display: SMB Error 031-556 Scan Write Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-557
Display: SMB Error 031-557 Scan File Duplication
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-558
Display: SMB Error 031-558 Scan Connect Error
Description: SMB Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-571, 031-578
Display: FTP Error 031-57X Scan Login Failed
Description: FTP Connection Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-574
Display: FTP Error 031-574 Scan Name Resolve Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-575
Display: FTP Error 031-575 Scan Server Address Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-576
Display: FTP Error 031-576 Scan Server Not Found
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-578
Display: FTP Error 031-579 Scan FTP Path Error
Description: FTP Login Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-579
Display: FTP Error 031-579 Scan FTP Path Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-582
Display: FTP Error 031-582 Scan File Make Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-584
Display: FTP Error 031-584 Scan Connect Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-585
Display: FTP Error 031-585 Scan DEL Command Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-587
Display: FTP Error 031-587 Scan RMD Command Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-588
Display: FTP Error 031-588 Scan Write Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-589
Display: FTP Error 031-589 Scan Disk Full Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-594
Display: FTP Error 031-594 Scan TYPE Command Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 031-598
Display: FTP Error 031-598 Scan APPE Command Error
Description: FTP Error
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 033-503
Display: Memory Full 033-503 Fax Job Failure
Description: Out of Memory
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 033-513
Display: Memory Full 033-513 Fax Job Failure
Description: Communication Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 033-787
Display: Memory Full 033-787 Fax Job Failure
Description: Fax Job Failure
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 033-788
Display: Memory Full 033-788 Fax Job Failure
Description: Memory Full
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 034-700
Display: Busy 034-700 Fax Job Failure
Description: Fax Busy Error
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 034-701
Display: No Dial Tone 034-701 Fax Job Failure
Description: No Dial Tone
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 034-702 … 034-711
Display: Communication Fail 034-7xx Fax Job Failure
Description: Communication Errors • 034-702: Communication Error (No answer error is detected) • 034-703: Communication Error (Can’t make directory) • 034-704: Communication Error (FTP delete command error is detected) • 034-705: Communication Error (TX communication error is detected) • 034-707: Communication Error (FTP RMD command error is detected) • 034-708: Communication Error (Data can not be written onto FTP) • 034-709: Communication Error (FTP storage full) • 034- 710: Communication Error (FTP type command error is detected) • 034-711: Communication Error (FTP APPEND command error is detected)
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 034-712 … 034-727
Display: Communication Fail 034-7xx Fax Job Failure
Description: Fax transmission errors
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 034-750 … 034-768
Display: Communication Fail 034-7xx Fax Job Failure
Description: RX Communication Errors
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 041-340
Display: 041-340 Code:xxxxxxxx Restart Printer
Description: MCU NVRAM Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 061-370
Display: 061-370 Printer Code:xxxxxxxx Restart Printer
Description: LPH Failure
Causes: • Cable FFC. • IP Board. (3010/3040) • IP Board. (3045) • Harness Assy MC LP. • MCU Board.
Troubleshooting Guides: 1 Check connections between the IP Board and xerographics assembly. Are the connectors secure? Go to Step 2. Secure the connectors. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 062-321
Display: 062-321 System Restart Printer
Description: Carriage Motor Error
Causes: • Scanner Assy. • MCU Board.
Troubleshooting Guides: 1 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.

Code: 062-790
Display: Confirm 062-790 Deleted by Limit
Description: Copy Limit
Causes: • Scanner Assy. • MCU Board.
Troubleshooting Guides: 1 Cycle system power. Does the error persist? Go to Step 2. Complete. 2 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.

Code: 075-100
Display: Paper Jam 075-100 Printer Jam at Feed
Description: Misfeed Jam
Causes: • Feed Solenoid. • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Test the Feed Solenoid. Does the Feed Solenoid function correctly? Go to Step 4. Replace the Feed Solenoid. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 075-921
Display: 075-921 Printer Insert Output to Tray
Description: Waiting for OK to be pressed after setting side 2 for manual duplex print.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-100
Display: Paper Jam 077-100 Printer Jam at Feed
Description: Reg On Early Jam
Causes: • Registration Sensor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-104
Display: Paper Jam 077-104 Printer Jam at Exit
Description: Reg Off Jam
Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 077-106
Display: Paper Jam 077-106 Printer Jam at Exit
Description: Exit On Jam
Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-108
Display: Paper Jam 077-108 Printer Jam at Exit
Description: Exit Off Early Jam
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 077-109
Display: Paper Jam 077-109 Printer Jam at Exit
Description: Exit Off Jam
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 077-304
Display: Close Rear Cover 077-304 Printer Rear Cover is Open
Description: Rear Door Open
Causes: • Rear Door. • Interlock Switch. • LVPS. • MCU Board.
Troubleshooting Guides: 1 Visually inspect the Rear Door for actuator damage. Is the Rear Door damaged? Replace the Rear Door. Go Step 2. 2 Test the Rear Door Interlock Switch. Does the switch function correctly? Go to Step 3. Replace the switch. 3 Replace the LVPS. Does the error persist? Replace the MCU Board. Complete.

Code: 077-900
Display: Paper Jam Remain at Exit 077-900 Printer Open Rear Cover Remove Paper
Description: Exit Jam
Causes: • Registration Sensor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-901
Display: Paper Jam Remain at Reg 077-901 Printer Open Rear Cover Remove Paper
Description: Remain Registration Jam
Causes: • Registration Sensor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 091-402
Display: 091-402 Printer Contact Support If Message Returns
Description: Xero Life Warning
Causes: • MCU Board.
Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-651
Display: 092-651 Code:xxxxxxxx Restart Printer
Description: ADC Sensor Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Check connections between the MCU Board and xerographics assembly. Are the connnections secure? Go to Step 2. Secure the connections. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-661
Display: 092-661 Code:xxxxxxxx Restart Printer
Description: ENV Sensor Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-426
Display: Ready to Print 093-42X Printer Cartridge is Close to Life
Description: Toner Cartridge Near end of Life
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-926
Display: CRUM ID 093-926 Reseat Cartridge
Description: Toner Cartridge CRUM ID Error
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-933
Display: Replace Cart. 093-93X Printer Replace Cartridge
Description: Toner Cartridge Empty
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-974
Display: Insert Print Cart 093-974 Printer Insert Toner Cartridge
Description: Insert Print Cartridge
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-210
Display: 116-210 System Restart Printer Contact Support If Message Returns
Description: System USB Port Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-314
Display: 116-314 System Restart Printer Contact Support If Message Returns
Description: MAC Address Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-325
Display: 116-325 System Restart Printer Contact Support If Message Return
Description: Checksum Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-326
Display: 116-326 System Restart Printer Contact Support If Message Returns
Description: NVRAM Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 116-335
Display: 116-335 System Restart Printer Contact Support If Message Returns
Description: Checksum Error (Network)Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-355
Display: 116-355 System Restart Printer Contact Support If Message Return
Description: Network Fatal Error
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-395
Display: 116-395 System Restart Printer Contact Support If Message Returns
Description:
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete

Code: 117-331 … 117-366
Display: 117-xxx System Restart Printer Contact Support If Message Return
Description: System Restart
Causes: • IP Board. (3010/3040) • IP Board. (3045)
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to Step 2. Securely reconnect the connectors, then go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.

Code: 124-333
Display: 124-333 Printer Restart Printer
Description: ASIC Failure
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 134-211
Display: 134-211 System Restart Printer Contact Support If Message Returns
Description: Modem Error
Causes: • IP Board. • MCU Board. • Fax Board.
Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 191-310
Display: 191-310 Restart Printer Contact Support If Message Returns
Description: Xero Life Over
Causes: • MCU Board.
Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

Contact us to get support with Xerox WorkCentre 3045 Error case

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Xerox WorkCentre 3045 error and solving error codes