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Xerox Phaser 6600 error and solving error codes

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Xerox Phaser 6600 error and solving error codes

– Compatible Printer model: Xerox Phaser 6600
– Xerox Phaser 6600 Error Codes with quick guides:

  • Code: 004-310
  • Description: IOT Feeder I/F Failure. IOT-FEEDER communication error
  • Causes: • Main Harness Assembly (PL18.2.3) • Drawer 1 Feeder Harness Assembly (PL10.1.13) • 550 Option Feeder Board (PL10.1.10) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the connections between the 550 Option Feeder Board and the MCU Board Are P/J27, DP/DJ271, and P/J419 connected securely? Go to step 2. Connect P/J27, DP/DJ271, and P/J419 securely. 2 Check the continuity between the 550 Option Feeder Board and the drawer connector Is each cable of P/J419<=>DP/DJ271 continuous? Go to step 3. Replace the Drawer 1 Feeder Harness Assembly. 3 Check the continuity between the MCU Board and the drawer connector Is each cable of P/J27<=>DP/DJ271 continuous? Go to step 4. Replace the Main Harness Assembly. 4 Check after replacing the 550 Option Feeder Board Replace the 550 Option Feeder Board. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 005-110
  • Description: PICKUP JAM Detect PICKUPJAM
  • Causes: • DADF Assembly (PL51.1.2) • IIT Pick-up Module Kit (PL51.1.4) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the document Does the document meet the specifications of the printer? Go to step 2. Use the right document. 2 Check the DADF Assembly Is the DADF Assembly closed properly against the platen glass? Go to step 3. Close the DADF Assembly properly. 3 Check the DADF Assembly connection Check the connection between the DADF Assembly and the IP Board. Is P/J1502 connected securely? Go to step 4. Connect P/J1502 securely. 4 Check the document path Open the DADF cover and check the document path. Are there any foreign objects, or paper pieces, etc. on the document path? Remove the foreign objects, or paper pieces, etc. Go to step 5. 5 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit installed properly? Go to step 3. Reinstall the IIT Pick-up Module Kit. 6 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit deformed or worn out? Replace the KIT IIT Pick-up Module. Go to step 7. 7 Check after replacing the DADF Assembly Replace the DADF Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 005-121
  • Description: ADF JAM Detect ADFJAM
  • Causes: • DADF Assembly (PL51.1.2) • IIT Pick-up Module Kit (PL51.1.4) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the document Does the document meet the specifications of the printer? Go to step 2. Use the right document. 2 Check the DADF Assembly Is the DADF Assembly closed properly against the platen glass? Go to step 3. Close the DADF Assembly properly. 3 Check the DADF Assembly connection Check the connection between the DADF Assembly and the IP Board. Is P/J1502 connected securely? Go to step 4. Connect P/J1502 securely. 4 Check the document path Open the DADF cover and check the document path. Are there any foreign objects, or paper pieces, etc. on the document path? Remove the foreign objects, or paper pieces, etc. Go to step 5. 5 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit installed properly? Go to step 3. Reinstall the IIT Pick-up Module Kit. 6 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit deformed or worn out? Replace the KIT IIT Pick-up Module. Go to step 7. 7 Check after replacing the DADF Assembly Replace the DADF Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 005-124
  • Description: Virtual JAM Detect HARFJAM
  • Causes: • DADF Assembly (PL51.1.2) • IIT Pick-up Module Kit (PL51.1.4) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the document Does the document meet the specifications of the printer? Go to step 2. Use the right document. 2 Check the DADF Assembly Is the DADF Assembly closed properly against the platen glass? Go to step 3. Close the DADF Assembly properly. 3 Check the DADF Assembly connection Check the connection between the DADF Assembly and the IP Board. Is P/J1502 connected securely? Go to step 4. Connect P/J1502 securely. 4 Check the document path Open the DADF cover and check the document path. Are there any foreign objects, or paper pieces, etc. on the document path? Remove the foreign objects, or paper pieces, etc. Go to step 5. 5 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit installed properly? Go to step 3. Reinstall the IIT Pick-up Module Kit. 6 Check the IIT Pick-up Module Kit Is the IIT Pick-up Module Kit deformed or worn out? Replace the KIT IIT Pick-up Module. Go to step 7. 7 Check after replacing the DADF Assembly Replace the DADF Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 005-301
  • Description: ADF Cover Open
  • Causes: • DADF Assembly (PL51.1.2) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the DADF cover Is the DADF cover closed properly? Go to step 2. Close the DADF cover properly. 2 Check the DADF Assembly connection Check the connection between the DADF Assembly and the IP Board. Is P/J1502 connected securely? Go to step 3. Connect P/J1502 securely. 3 Check after replacing the DADF Assembly Replace the DADF Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 010-317
  • Description: IOT Fuser Detached Detect Fuser Detached
  • Causes: • Fuser Assembly (PL7.1.1) • Heater Harness Assembly (PL7.1.5) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Fuser Assembly installation Are the Fuser Assembly, and the drawer connector (DP/J281) of the printer installed properly (without a bent pin, or any foreign or burnt objects, etc.)? Go to step 2. Reinstall the Fuser Assembly. 2 Check the Fuser Assembly connection Check the connection between the Fuser Assembly and the MCU Board, and the connection between the Fuser Assembly and the LVPS. Are P/J281, P/J28, and P/J47 connected securely? Go to step 3. Connect P/J281, P/J28, and P/J47 securely. 3 Check the connections between LVPS and the MCU Board Check the connection between the LVPS and the MCU Board. Are P/J508 and P/J29 connected securely? Go to step 4. Connect P/J508 and P/J29 securely. 4 Check the Heater Harness Assembly continuity. Is each cable of P/J281<=>P/J47 continuous? Go to step 5. Replace the Heater Harness Assembly. 5 Check the Top Harness Assembly continuity. Is each cable of P/J281<=>P/J28 continuous? Go to step 6. Replace the Top Harness Assembly. 6 Check the power to the Fuser Assembly (+5 VDC) Check if the voltage between the MCU Board ground and the P/J28-2 pin is about +5 VDC. Go to step 7. Refer to “+5 VDC Power FIP”. 7 Check after replacing the Fuser Assembly Replace the Fuser Assembly. Does the error still occur? Go to step 8. Finished. 8 Check after replacing the LVPS Replace the LVPS. Does the error still occur? Replace the MCU Board. Finished
  • Code: 010-351
  • Description: IOT Fuser Life Over Detect Fuser Life Over
  • Causes: • Fuser Assembly (PL7.1.1) • Heater Harness Assembly (PL7.1.5) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Fuser Assembly installation Are the Fuser Assembly, and the drawer connector (DP/J281) of the printer installed properly (without a bent pin, or any foreign or burnt objects, etc.)? Go to step 2. Reinstall the Fuser Assembly. 2 Check the Fuser Assembly connection Check the connection between the Fuser Assembly and the MCU Board, and the connection between the Fuser Assembly and the LVPS. Are P/J281, P/J28, and P/J47 connected securely? Go to step 3. Connect P/J281, P/J28, and P/J47 securely. 3 Check the connections between LVPS and the MCU Board Check the connection between the LVPS and the MCU Board. Are P/J508 and P/J29 connected securely? Go to step 4. Connect P/J508 and P/J29 securely. 4 Check the Heater Harness Assembly continuity. Is each cable of P/J281<=>P/J47 continuous? Go to step 5. Replace the Heater Harness Assembly. 5 Check the Top Harness Assembly continuity. Is each cable of P/J281<=>P/J28 continuous? Go to step 6. Replace the Top Harness Assembly. 6 Check the power to the Fuser Assembly (+5 VDC) Check if the voltage between the MCU Board ground and the P/J28-2 pin is about +5 VDC. Go to step 7. Refer to “+5 VDC Power FIP”. 7 Check after replacing the Fuser Assembly Replace the Fuser Assembly. Does the error still occur? Go to step 8. Finished. 8 Check after replacing the LVPS Replace the LVPS. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 010-397
  • Description: IOT Fuser Failure Detect Fuser Error
  • Causes: • Fuser Assembly (PL7.1.1) • Heater Harness Assembly (PL7.1.5) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Fuser Assembly installation Are the Fuser Assembly, and the drawer connector (DP/J281) of the printer installed properly (without a bent pin, or any foreign or burnt objects, etc.)? Go to step 2. Reinstall the Fuser Assembly. 2 Check the Fuser Assembly connection Check the connection between the Fuser Assembly and the MCU Board, and the connection between the Fuser Assembly and the LVPS. Are P/J281, P/J28, and P/J47 connected securely? Go to step 3. Connect P/J281, P/J28, and P/J47 securely. 3 Check the connections between LVPS and the MCU Board Check the connection between the LVPS and the MCU Board. Are P/J508 and P/J29 connected securely? Go to step 4. Connect P/J508 and P/J29 securely. 4 Check the Heater Harness Assembly continuity. Is each cable of P/J281<=>P/J47 continuous? Go to step 5. Replace the Heater Harness Assembly. 5 Check the Top Harness Assembly continuity. Is each cable of P/J281<=>P/J28 continuous? Go to step 6. Replace the Top Harness Assembly. 6 Check the power to the Fuser Assembly (+5 VDC) Check if the voltage between the MCU Board ground and the P/J28-2 pin is about +5 VDC. Go to step 7. Refer to “+5 VDC Power FIP”. 7 Check after replacing the Fuser Assembly Replace the Fuser Assembly. Does the error still occur? Go to step 8. Finished. 8 Check after replacing the LVPS Replace the LVPS. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 010-420
  • Description: IOT Fuser Near End Warning Fuser Near End Warning
  • Causes:
  • Troubleshooting Guides: Replace the Fuser Assembly.
  • Code: 010-421
  • Description: IOT Fuser Life Pre Warning Detect Fuser Life Warning
  • Causes:
  • Troubleshooting Guides: Replace the Fuser Assembly.
  • Code: 024-340
  • Description: IOT Firmware Error Detect Firmware Error
  • Causes: • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the version of the MCU Board firmware Is the MCU Board firmware of the latest version? Replace the MCU Board. Upgrade the firmware of the MCU Board.
  • Code: 024-360
  • Description: MCU DownLoad Error MCU-F/W download failure
  • Causes:
  • Troubleshooting Guides:

Xerox Phaser 6600 error and solving error codes

Solve Xerox Phaser 6600 Error codes

  • Code: 024-362
  • Description: IOT Start Image Marking Timeout IOT internal error.
  • Causes: • MCU Board (PL18.1.13) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check after replacing the MCU Board Replace the MCU Board. Does the error still occur? Replace the IP Board. Finished.
  • Code: 024-371
  • Description: IOT-ESS Communication Fail Communication fail between IOT and ESS.
  • Causes:
  • Troubleshooting Guides: Replace the IP Board.
  • Code: 024-920
  • Description: <IOT Standard Stacker Full> Center Tray Full is Detected.
  • Causes: • Full Stack Sensor (PL17.1.11) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Full Stack Sensor operation Execute Digital Input diagnostic test 071-105, and check the Full Stack Sensor operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Full Stack Sensor connection Check the connection between the Full Stack Sensor and the MCU Board. Are P/J154 and P/J15 connected securely? Go to step 3. Connect P/J154 and P/J15 securely. 3 Check the continuity between the Full Stack Sensor and the MCU Board Is each cable of P/J154<=>P/J15 continuous? Go to step 4. Replace the Sensor Harness Assembly. 4 Check the power to the Full Stack Sensor (+5 VDC) Check if the voltage between the MCU Board ground and the P/J15-4 pin is about +5 VDC. Replace the Full Stack Sensor. Refer to “+5 VDC Power FIP”.
  • Code: 024-927
  • Description: Mono only mode reached Limit Mono only mode(plural color toners are empty) reached Limit
  • Causes:
  • Troubleshooting Guides: Replace Toner Cartridges.
  • Code: 024-947, 024-948
  • Description: Tray Detached Tray 1 : 947 Tray 2 : 948
  • Causes:
  • Troubleshooting Guides: Insert the tray.
  • Code: 026-720
  • Description: USB Memory Full Writing to USB memory failed.
  • Causes:
  • Troubleshooting Guides: Replace the IP Board.
  • Code: 026-721
  • Description: USB Memory Write Error Writing to USB memory failed.
  • Causes:
  • Troubleshooting Guides: Replace the IP Board.
  • Code: 027-446
  • Description: IPv6 duplicate At start-up, detect duplicate IPv6 address on network.
  • Causes:
  • Troubleshooting Guides: Replace the IP Board.
  • Code: 027-452
  • Description: IPv4 duplicate At start-up, detect duplicate IPv4 address on network.
  • Causes:
  • Troubleshooting Guides: Replace the IP Board.
  • Code: 042-313
  • Description: IOT Fan Motor Failure Detect Fan Motor Error
  • Causes: • Main Fan (PL4.1.13) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Main Fan operation Execute Digital Output diagnostic test 042-001, and check the Main Fan rotation. Does the Main Fan function normally? Replace the MCU Board. Go to step 2. 2 Check the Main Fan installation Rotate the Main Fan manually. Is there an overload? Reinstall the Main Fan appropriately. Go to step 3. 3 Check the Main Fan connection Check the connection between the Main Fan and the LVPS. Is P/J503 connected securely? Go to step 4. Reconnect P/J503 securely. 4 Check the connections between the LVPS and the MCU Board Are P/J501 and P/J29 connected securely? Go to step 5. Reconnect P/J501 and P/J29 securely. 5 Check the continuity between the LVPS and the MCU Board Is each cable of P/J501<=>P/J29 continuous? Go to step 6. Replace the Top Harness Assembly. 6 Check after replacing the Main Fan Replace the Main Fan. Does the error still occur? Replace the LVPS. Finished.
  • Code: 042-325
  • Description: IOT Motor Failure Detect Motor Failure
  • Causes: • Main Motor [Drive Assembly] (PL3.1.1) • Drive Harness Assembly (PL18.2.2) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board. Go to step 2. 2 Check the Main Motor connection Check the connection between the Main Motor and the LVPS, and the connection between the Main Motor and the MCU Board. Are P/J311, P/J509, P/J171 and P/J17 connected securely? Go to step 3. Connect P/J311, P/J509, P/J171, and P/J17 securely. 3 Check the continuity between the Main Motor and the MCU Board Is each cable of P/J171<=>P/J17 continuous? Go to step 4. Replace the Drive Harness Assembly. 4 Check the continuity between the Main Motor and the LVPS Is each cable of P/J311<=>P/J509 continuous? Go to step 5. Replace the Top Harness Assembly. 5 Check the power to the Main Motor (+24 VDC) Close the interlock switch(es), and check if the voltage between the LVPS ground and the P/J509-1 pin is about +24 VDC. Replace the Drive Assembly. Replace the LVPS.
  • Code: 042-326
  • Description: IOT Motor Failure Detect Motor Failure
  • Causes: • Paper Transport Motor [Drive Assembly] (PL3.1.1) • Drive Harness Assembly (PL18.2.2) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Paper Transport Motor operation Execute Digital Output diagnostic test 071-004, and check the Paper Transport Motor rotation. Does the Paper Transport Motor function normally? Replace the MCU Board. Go to step 2. 2 Check the Paper Transport Motor connection Check the connection between the Paper Transport Motor and the LVPS, and the connection between the Paper Transport Motor and the MCU Board. Are P/J312, P/J509, P/J172, and P/J17 connected securely? Go to step 3. Connect P/J312, P/J509, P/J172, and P/J17 securely. 3 Check the continuity between the Paper Transport Motor and the MCU Board Is each cable of P/J172<=>P/J17 continuous? Go to step 4. Replace the Drive Harness Assembly. 4 Check the continuity between the Paper Transport Motor and the LVPS Is each cable of P/J312<=>P/J509 continuous? Go to step 5. Replace the Top Harness Assembly. 5 Check the power to the Paper Transport Motor (+24 VDC) Close the interlock switch(es), and check if the voltage between the LVPS ground and the P/J509-3 pin is about +24 VDC. Replace the Drive Assembly. Replace the LVPS.
  • Code: 042-700
  • Description: IOT Over Heat Stop IOT Over Heat Stop
  • Causes: • Fuser Assembly (PL7.1.1) • Heater Harness Assembly (PL7.1.5) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Fuser Assembly installation Are the Fuser Assembly, and the drawer connector (DP/J281) of the printer installed properly (without a bent pin, or any foreign or burnt objects, etc.)? Go to step 2. Reinstall the Fuser Assembly. 2 Check the Fuser Assembly connection Check the connection between the Fuser Assembly and the MCU Board, and the connection between the Fuser Assembly and the LVPS. Are P/J281, P/J28, and P/J47 connected securely? Go to step 3. Connect P/J281, P/J28, and P/J47 securely. 3 Check the connections between LVPS and the MCU Board Check the connection between the LVPS and the MCU Board. Are P/J508 and P/J29 connected securely? Go to step 4. Connect P/J508 and P/J29 securely. 4 Check the Heater Harness Assembly continuity. Is each cable of P/J281<=>P/J47 continuous? Go to step 5. Replace the Heater Harness Assembly. 5 Check the Top Harness Assembly continuity. Is each cable of P/J281<=>P/J28 continuous? Go to step 6. Replace the Top Harness Assembly. 6 Check the power to the Fuser Assembly (+5 VDC) Check if the voltage between the MCU Board ground and the P/J28-2 pin is about +5 VDC. Go to step 7. Refer to “+5 VDC Power FIP”. 7 Check after replacing the Fuser Assembly Replace the Fuser Assembly. Does the error still occur? Go to step 8. Finished. 8 Check after replacing the LVPS Replace the LVPS. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 046-310
  • Description: IOT HVPS Error Detect HVPS Error
  • Causes: • Transfer HVPS Board (PL18.1.28) • Development HVPS Board (PL18.1.14) • MCU-HVPS Flat Flex Cable (PL18.2.7) • HVPS Harness Assembly (PL18.2.6) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Transfer HVPS Board connection Check the connection between the Transfer HVPS Board and the Development HVPS Board. Are P/J1821 and P/J182 connected securely? Go to step 2. Connect P/J1821 and P/J182 securely. 2 Check the continuity between the Transfer HVPS Board and the Development HVPS Board Is each cable of P/J1821<=>P/J182 continuous? Go to step 3. Replace the HVPS Harness Assembly. 3 Check the Development HVPS Board connection Check the connection between the Development HVPS Board and the MCU Board. Are P/J181 and P/J18 connected securely? Go to step 4. Connect P/J181 and P/J18 securely. 4 Check after replacing the MCU-HVPS Flat Flex Cable Replace the MCU-HVPS Flat Flex Cable. Does the error still occur? Go to step 5. Finished. 5 Check after replacing the Transfer HVPS Board Replace the Transfer HVPS Board. Does the error still occur? Go to step 6. Finished. 6 Check after replacing the Development HVPS Board Replace the Development HVPS Board. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 050-111
  • Description: IOT Rear Cover Paper Jam Detected Zone IOT Rear Cover
  • Causes:
  • Troubleshooting Guides: 1. Open the Rear Cover 2. Remove any jammed paper 3. Close the Rear Cover
  • Code: 050-112
  • Description: MSI Paper Jam Detected Zone MSI
  • Causes:
  • Troubleshooting Guides: 1. Pull out papers on the Bypass Tray 2. Pull out Bypass Tray 3. Pull out Tray1 4. Remove any jammed paper 5. Push Tray1 back in 6. Push Bypass Tray back in
  • Code: 050-121
  • Description: IOT Remain Zone 1T JAM Paper Jam Detected Zone 1T
  • Causes:
  • Troubleshooting Guides: Open Tray1 & Remove paper
  • Code: 050-122
  • Description: IOT Remain Zone 2T JAM Paper Jam Detected Zone 2T
  • Causes:
  • Troubleshooting Guides: Open Tray2 & Remove paper
  • Code: 050-129
  • Description: IOT Rear Cover and MSI Paper Jam Detected Zone IOT RearCover and MSI
  • Causes:
  • Troubleshooting Guides: 1. Pull out papers on the Bypass Tray 2. Pull out Bypass Tray 3. Pull out Tray1 4. Remove any jammed paper 5. Push Tray1 back in 6. Push Bypass Tray back in 7. Open the Rear Cover if cannot remove any jammed paper 8. Remove any jammed paper 9. Close the Rear Cover
  • Code: 061-370
  • Description: IOT ROS Failure Detect ROS Failure
  • Causes: • Laser Unit (PL2.1.1) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Laser Unit connection Check the connection between the Laser Unit and the MCU Board, and the connection between the Laser Unit and the PWBA LVPS. Are P/J36, P/J11, and PJ43 connected securely? Go to step 2. Connect P/J36, P/J11, and PJ43 securely. 2 Check the continuity between the LVPS and the Laser Unit Is each cable of P/J43<=>P/J431 continuous? Go to step 3. Replace the Top Harness Assembly. 3 Check the power to the Laser Unit (+5 VDC) Close the interlock switch(es), and check if the voltage between the LVPS ground and the P/J43-2 pin is about +5 VDC. Go to step 4. Replace the LVPS. 4 Check the power to the Laser Unit (+24 VDC) Close the interlock switch(es), and check if the voltage between the MCU Board ground and the P/J36-1 pin is about +24 VDC. Go to step 5. Refer to “+24 VDC Power FIP”. 5 Check the power to the Laser Unit (+3.3 VDC) Check if the voltage between the MCU Board ground and the P/J11-1 pin is about +3.3 VDC. Go to step 6. Refer to “+3.3 VDC Power FIP”. 6 Check after replacing the Laser Unit Replace the Laser Unit. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 062-320
  • Description: Scanner Error Scanning error
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-321
  • Description: Unexecutable error. (carriage is at the locked position, etc.)
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-322
  • Description: Parameter error
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-360
  • Description: HPSensor Error Carriage home position error
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-371
  • Description: IIT failure Lamp error
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-393
  • Description: CcdAsic Error CcdAsic communication error
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 062-790
  • Description: Copy Limit
  • Causes: • IIT Assembly (PL51.1.3) • IP Board (PL18.1.22)
  • Troubleshooting Guides: 1 Check the IIT Assembly connection Check the connection between the IIT Assembly and the IP Board. Are P/J1401 and P/J1501 connected securely? Go to step 2. Connect P/J1401 and P/J1501 securely. 2 Check after replacing the IIT Assembly Replace the IIT Assembly. Does the error still occur? Replace the IP Board. Finished.
  • Code: 071-100
  • Description: IOT Tray1 Misfeed JAM Detect Tray1 Misfeed JAM
  • Causes: • Regi Sensor [Regi Chute Assembly] (PL15.2.1) • Feed Clutch (PL15.2.6) • Paper Transport Motor [Drive Assembly] (PL3.1.1) • Feed Roller Assembly (PL15.2.7) • Tray Retard Holder Assembly (PL9.1.3) • Regi Harness Assembly (PL15.2.8) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Tray 1 installation Is Tray 1 installed properly? Go to step 2. Install Tray 1 properly. 2 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 3. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 4. Reinstall the paper feed roller. 4 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 5. 5 Check the Regi Sensor operation Execute Digital Input diagnostic test 071-103, and check the Regi Sensor operation. Does the Regi Sensor function normally? Go to step 6. 6 Check the Feed Clutch operation Execute Digital Output diagnostic test 071-008, and check the Feed Clutch operation. Does the Feed Clutch function normally? Go to step 7. 7 Check the Paper Transport Motor operation Execute Digital Output diagnostic test 071-004, and check the Paper Transport Motor rotation. Does the Paper Transport Motor function normally? Replace the MCU Board.
  • Code: 072-100
  • Description: IOT Tray2 Misfeed JAM Detect Tray2 Misfeed
  • Causes: • Path Sensor [550 Option Main Feed Assembly] (PL10.2.1) • 550 Option Regi Clutch Assembly (PL10.2.2) • 550 Option Feed Clutch Assembly (PL10.1.8) • 550 Option Drive Assembly (PL10.1.9) • Feed Roller Assembly (PL10.2.3) • Tray Retard Holder Assembly (PL10.3.3) • C2 Size Harness Assembly (PL10.1.14) • C2 Turn Harness Assembly (PL10.1.15) • Feeder Motor Harness Assembly (PL10.1.16) • 550 Option Feeder Board (PL10.1.10) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Tray 2 installation Is Tray 2 installed properly? Go to step 2. Install Tray 2 properly. 2 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 3. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 4. Reinstall the paper feed roller. 4 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 5. 5 Check the Path Sensor operation Execute Digital Input diagnostic test 071-117, and check the Path Sensor operation. Does the Path Sensor function normally? Go to step 6. 6 Check the 550 Option Regi Clutch Assembly operation Execute Digital Output diagnostic test 071-020, and check the 550 Option Regi Clutch Assembly operation. Does the 550 Option Regi Clutch Assembly function normally? Go to step 7. 7 Check the 550 Option Feed Clutch Assembly operation Execute Digital Output diagnostic test 071-022, and check the 550 Option Feed Clutch Assembly operation. Does the 550 Option Feed Clutch Assembly function normally? Go to step 8. 8 Check the 550 Option Drive Assembly operation Execute Digital Output diagnostic test 071-014, and check the 550 Option Drive Assembly rotation. Does the 550 Option Drive Assembly function normally? Replace the MCU Board.
  • Code: 072-101
  • Description: IOT Path2 SNS On JAM Detect Path2 SNS On JAM
  • Causes: • Path Sensor [550 Option Main Feed Assembly] (PL10.2.1) • 550 Option Regi Clutch Assembly (PL10.2.2) • 550 Option Feed Clutch Assembly (PL10.1.8) • 550 Option Drive Assembly (PL10.1.9) • Feed Roller Assembly (PL10.2.3) • Tray Retard Holder Assembly (PL10.3.3) • C2 Size Harness Assembly (PL10.1.14) • C2 Turn Harness Assembly (PL10.1.15) • Feeder Motor Harness Assembly (PL10.1.16) • 550 Option Feeder Board (PL10.1.10) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Tray 2 installation Is Tray 2 installed properly? Go to step 2. Install Tray 2 properly. 2 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 3. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 4. Reinstall the paper feed roller. 4 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 5. 5 Check the Path Sensor operation Execute Digital Input diagnostic test 071-117, and check the Path Sensor operation. Does the Path Sensor function normally? Go to step 6. 6 Check the 550 Option Regi Clutch Assembly operation Execute Digital Output diagnostic test 071-020, and check the 550 Option Regi Clutch Assembly operation. Does the 550 Option Regi Clutch Assembly function normally? Go to step 7. 7 Check the 550 Option Feed Clutch Assembly operation Execute Digital Output diagnostic test 071-022, and check the 550 Option Feed Clutch Assembly operation. Does the 550 Option Feed Clutch Assembly function normally? Go to step 8. 8 Check the 550 Option Drive Assembly operation Execute Digital Output diagnostic test 071-014, and check the 550 Option Drive Assembly rotation. Does the 550 Option Drive Assembly function normally? Replace the MCU Board.
  • Code: 072-211
  • Description: IOT Option Feeder2 Failure Detect Feeder2 Failure
  • Causes: • Main Harness Assembly (PL18.2.3) • Drawer 1 Feeder Harness Assembly (PL10.1.13) • 550 Option Feeder Board (PL10.1.10) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the connections between the 550 Option Feeder Board and the MCU Board Are P/J27, DP/DJ271, and P/J419 connected securely? Go to step 2. Connect P/J27, DP/DJ271, and P/J419 securely. 2 Check the continuity between the 550 Option Feeder Board and the drawer connector Is each cable of P/J419<=>DP/DJ271 continuous? Go to step 3. Replace the Drawer 1 Feeder Harness Assembly. 3 Check the continuity between the MCU Board and the drawer connector Is each cable of P/J27<=>DP/DJ271 continuous? Go to step 4. Replace the Main Harness Assembly. 4 Check after replacing the 550 Option Feeder Board Replace the 550 Option Feeder Board. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 075-100
  • Description: MSI Misfeed JAM Detect VSYNC On JAM(TBD)
  • Causes: • Regi Sensor [Regi Chute Assembly] (PL15.2.1) • Bypass Tray Feed Solenoid (PL13.2.9) • Paper Transport Motor [Drive Assembly] (PL3.1.1) • Feed Roller Assembly (PL13.2.10) • Retard Holder Assembly (PL13.3.14) • TA1 Roller Assembly (PL13.1.2) • TA2 Roller Assembly (PL13.1.3) • Bypass Tray Harness Assembly (PL13.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Bypass Tray installation Is the Bypass Tray installed properly? Go to step 2. Install the Bypass Tray properly. 2 Check the paper path Are there any foreign objects, or paper pieces, etc. in the paper path? Remove foreign objects, or paper pieces, etc. Go to step 3. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 4. Reinstall the paper feed roller. 4 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 5. 5 Check the Regi Sensor operation Execute Digital Input diagnostic test 071-103, and check the Regi Sensor operation. Does the Regi Sensor function normally? Go to step 6. 6 Check the Bypass Tray Feed Solenoid operation Execute Digital Output diagnostic test 071-007, and check the Bypass Tray Feed Solenoid operation. Does the Bypass Tray Feed Solenoid function normally? Go to step 7. 7 Check the Paper Transport Motor operation Execute Digital Output diagnostic test 071-004, and check the Paper Transport Motor rotation. Does the Paper Transport Motor function normally? Replace the MCU Board.
  • Code: 075-910
  • Description: MSI Detached MSI Detached
  • Causes: • Bypass Tray No Paper Sensor (PL13.2.4) • Bypass Tray Cover Assembly (PL13.3.2) • Bypass Tray Harness Assembly (PL13.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Bypass Tray installation Is the Bypass Tray installed properly? Go to step 2. Install the Bypass Tray properly. 2 Check the Bypass Tray Cover Assembly Is the Bypass Tray Cover Assembly broken? Replace the Bypass Tray Cover Assembly. Go to step 3. 3 Check the Bypass Tray No Paper Sensor operation Execute Digital Input diagnostic test 071-102, and check the Bypass Tray No Paper Sensor operation. Does the Bypass Tray No Paper Sensor function normally? Replace the MCU Board. Go to step 4. 4 Check the connections between Bypass Tray No Paper Sensor and the MCU Board Check the connection between the Bypass Tray No Paper Sensor and the MCU Board. Are P/J211 and P/J21 connected securely? Go to step 5. Connect P/J211 and P/J21 securely. 5 Check the Bypass Tray Harness Assembly continuity. Is each cable of P/J211<=>P/J21 continuous? Go to step 6. Replace the Bypass Tray Harness Assembly. 6 Check the power to the Bypass Tray No Paper Sensor (+5 VDC) Check if the voltage between the MCU Board ground and the P/J21- 1 pin is about +5 VDC. Replace the Bypass Tray No Paper Sensor.
  • Code: 077-101
  • Description: VSYNC ON JAM Detect VSYNC On JAM
  • Causes:
  • Troubleshooting Guides: Replace the MCU Board.
  • Code: 077-104
  • Description: RegOff JAM Detect RegOff JAM
  • Causes: • Regi Sensor [Regi Chute Assembly] (PL15.2.1) • Exit Sensor (PL17.1.11) • Regi Clutch (PL15.1.8) • Paper Transport Motor / Main Motor [Drive Assembly] (PL3.1.1) • Regi Harness Assembly (PL15.2.8) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Regi Sensor operation Execute Digital Input diagnostic test 071-103, and check the Regi Sensor operation. Does the Regi Sensor function normally? Go to step 5. 5 Check the Regi Clutch operation Execute Digital Output diagnostic test 071-010, and check the Regi Clutch operation. Does the Regi Clutch function normally? Go to step 6. 6 Check the Paper Transport Motor operation Execute Digital Output diagnostic test 071-004, and check the Paper Transport Motor rotation. Does the Paper Transport Motor function normally? Go to step 7. 7 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 8. 8 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-106
  • Description: Exit ON JAM Detect Exit ON JAM
  • Causes: • Regi Sensor [Regi Chute Assembly] (PL15.2.1) • Exit Sensor (PL17.1.11) • Regi Clutch (PL15.1.8) • Paper Transport Motor / Main Motor [Drive Assembly] (PL3.1.1) • Regi Harness Assembly (PL15.2.8) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Regi Sensor operation Execute Digital Input diagnostic test 071-103, and check the Regi Sensor operation. Does the Regi Sensor function normally? Go to step 5. 5 Check the Regi Clutch operation Execute Digital Output diagnostic test 071-010, and check the Regi Clutch operation. Does the Regi Clutch function normally? Go to step 6. 6 Check the Paper Transport Motor operation Execute Digital Output diagnostic test 071-004, and check the Paper Transport Motor rotation. Does the Paper Transport Motor function normally? Go to step 7. 7 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 8. 8 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-107
  • Description: Duplex ON JAM Detect Duplex ON JAM(TBD)
  • Causes: • Exit Sensor (PL17.1.11) • Exit Clutch 1 / Exit Clutch 2 [Exit Drive Assembly](PL17.1.21) • Main Motor [Drive Assembly] (PL3.1.1) • Exit Sensor Harness Assembly (PL17.1.18) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 5. 5 Check the Exit Clutch 1 operation Execute Digital Output diagnostic test 071-011, and check the Exit Clutch 1 operation. Does the Exit Clutch 1 function normally? Go to step 6. 6 Check the Exit Clutch 2 operation Execute Digital Output diagnostic test 071-012, and check the Exit Clutch 2 operation. Does the Exit Clutch 2 function normally? Go to step 6. 7 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-107
  • Description: Duplex ON JAM Detect Duplex ON JAM(TBD)
  • Causes: • Exit Sensor (PL17.1.11) • Exit Clutch 1 / Exit Clutch 2 [Exit Drive Assembly](PL17.1.21) • Main Motor [Drive Assembly] (PL3.1.1) • Exit Sensor Harness Assembly (PL17.1.18) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 5. 5 Check the Exit Clutch 1 operation Execute Digital Output diagnostic test 071-011, and check the Exit Clutch 1 operation. Does the Exit Clutch 1 function normally? Go to step 6. 6 Check the Exit Clutch 2 operation Execute Digital Output diagnostic test 071-012, and check the Exit Clutch 2 operation. Does the Exit Clutch 2 function normally? Go to step 6. 7 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-108
  • Description: ExitOff ealry JAM Detect ExitOff early JAM
  • Causes: • Exit Sensor (PL17.1.11) • Exit Clutch 1 / Exit Clutch 2 [Exit Drive Assembly](PL17.1.21) • Main Motor [Drive Assembly] (PL3.1.1) • Exit Sensor Harness Assembly (PL17.1.18) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 5. 5 Check the Exit Clutch 1 operation Execute Digital Output diagnostic test 071-011, and check the Exit Clutch 1 operation. Does the Exit Clutch 1 function normally? Go to step 6. 6 Check the Exit Clutch 2 operation Execute Digital Output diagnostic test 071-012, and check the Exit Clutch 2 operation. Does the Exit Clutch 2 function normally? Go to step 6. 7 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-108
  • Description: ExitOff ealry JAM Detect ExitOff early JAM
  • Causes: • Exit Sensor (PL17.1.11) • Exit Clutch 1 / Exit Clutch 2 [Exit Drive Assembly](PL17.1.21) • Main Motor [Drive Assembly] (PL3.1.1) • Exit Sensor Harness Assembly (PL17.1.18) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 5. 5 Check the Exit Clutch 1 operation Execute Digital Output diagnostic test 071-011, and check the Exit Clutch 1 operation. Does the Exit Clutch 1 function normally? Go to step 6. 6 Check the Exit Clutch 2 operation Execute Digital Output diagnostic test 071-012, and check the Exit Clutch 2 operation. Does the Exit Clutch 2 function normally? Go to step 6. 7 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-109
  • Description: ExitOff JAM Detect IOT Exit Sensor Off JAM
  • Causes: • Exit Sensor (PL17.1.11) • Exit Clutch 1 / Exit Clutch 2 [Exit Drive Assembly](PL17.1.21) • Main Motor [Drive Assembly] (PL3.1.1) • Exit Sensor Harness Assembly (PL17.1.18) • Sensor Harness Assembly (PL17.1.23) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the paper path Are there any foreign objects, or paper pieces, etc. on the paper path? Remove the foreign objects, or paper pieces, etc. Go to step 2. 2 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) installed properly? Go to step 3. Reinstall the paper feed roller. 3 Check the paper feed roller Is the paper feed roller (the roller on the possible causative parts list) deformed or worn out? Replace the paper feed roller. Go to step 4. 4 Check the Exit Sensor operation Execute Digital Input diagnostic test 071-104, and check the Exit Sensor operation. Does the Exit Sensor function normally? Go to step 5. 5 Check the Exit Clutch 1 operation Execute Digital Output diagnostic test 071-011, and check the Exit Clutch 1 operation. Does the Exit Clutch 1 function normally? Go to step 6. 6 Check the Exit Clutch 2 operation Execute Digital Output diagnostic test 071-012, and check the Exit Clutch 2 operation. Does the Exit Clutch 2 function normally? Go to step 6. 7 Check the Main Motor operation Execute Digital Output diagnostic test 071-001, and check the Main Motor rotation. Does the Main Motor function normally? Replace the MCU Board.
  • Code: 077-215
  • Description: IOT Duplexer Error
  • Causes:
  • Troubleshooting Guides:
  • Code: 077-217
  • Description: Duplex Misconfiguration Duplex Mis-configuration
  • Causes:
  • Troubleshooting Guides: Replace the MCU Board.
  • Code: 077-300
  • Description: IOT Cover Front Open FrontCover Open. Beep sounds after FrontCover remains open for 3 minutes.
  • Causes: • Front Cover Sensor (PL18.1.45) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Front Cover Sensor operation Execute Digital Input diagnostic test 041-302, and check the Front Cover Sensor operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Front Cover Sensor connection Check the connection between the Front Cover Sensor and the MCU Board. Are P/J145 and P/J14 connected securely? Go to step 3. Connect P/J145 and P/J14 securely. 3 Check the power to the Front Cover Sensor (+5 VDC) Check if the voltage between the MCU Board ground and the P/J14-9 pin is about +5 VDC. Replace the Front Cover Sensor.
  • Code: 077-301
  • Description: <IOT Side Cover Open> Side Cover is open.
  • Causes: • Front Cover Sensor (PL18.1.45) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Front Cover Sensor operation Execute Digital Input diagnostic test 041-302, and check the Front Cover Sensor operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Front Cover Sensor connection Check the connection between the Front Cover Sensor and the MCU Board. Are P/J145 and P/J14 connected securely? Go to step 3. Connect P/J145 and P/J14 securely. 3 Check the power to the Front Cover Sensor (+5 VDC) Check if the voltage between the MCU Board ground and the P/J14-9 pin is about +5 VDC. Replace the Front Cover Sensor.
  • Code: 077-304
  • Description: IOT Cover Rear Open Rear Cover Open
  • Causes: • Rear Interlock Switch (PL19.1.21) • LVPS (PL18.1.34)
  • Troubleshooting Guides: 1 Check the Rear Interlock Switch operation Execute Digital Input diagnostic test 041-301, and check the Rear Interlock Switch operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Rear Interlock Switch connection Check the connection between the Rear Interlock Switch and the LVPS. Is P/J41 connected securely? Go to step 3. Connect P/J41 securely. 3 Check after replacing the Rear Interlock Switch Replace the Rear Interlock Switch. Does the error still occur? Replace the LVPS. Finished.
  • Code: 077-312
  • Description: Tray Configure Error Combination of trays was illegal.
  • Causes:
  • Troubleshooting Guides:
  • Code: 091-400
  • Description: IOT Waste Toner Box Near Life Detect Waste Toner Box Near Life
  • Causes: • Rear Interlock Switch (PL19.1.21) • LVPS (PL18.1.34)
  • Troubleshooting Guides: 1 Check the Rear Interlock Switch operation Execute Digital Input diagnostic test 041-301, and check the Rear Interlock Switch operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Rear Interlock Switch connection Check the connection between the Rear Interlock Switch and the LVPS. Is P/J41 connected securely? Go to step 3. Connect P/J41 securely. 3 Check after replacing the Rear Interlock Switch Replace the Rear Interlock Switch. Does the error still occur? Replace the LVPS. Finished.
  • Code: 091-402
  • Description: IOT Drum Cartridge Kit Life Pre Warning Detect Drum Life Warning
  • Causes:
  • Troubleshooting Guides: Replace the Imaging Unit.
  • Code: 091-911
  • Description: IOT Waste Toner Box Life Over Detect Waste Toner Box Life Over
  • Causes: • Toner Full Sensor (PL4.1.17) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Toner Full Sensor operation Execute Digital Input diagnostic test 094-202, and check the Toner Full Sensor operation. Does it function normally? Replace the MCU Board. Go to step 2. 2 Check the Toner Full Sensor connection Check the connection between the Toner Full Sensor and the MCU Board. Are P/J203 and P/J29 connected securely? Go to step 3. Connect P/J203 and P/J29 securely. 3 Check the power to the Toner Full Sensor (+5 VDC) Check if the voltage between the MCU Board ground and the P/J29-20 pin is about +5 VDC. Replace the Toner Full Sensor.
  • Code: 091-914
  • Description: IOT K Drum Comm Fail Detect Black Drum Comm Fail
  • Causes: • Black Imaging Unit (PL8.1.5) • CRUM Connector Assembly (PL8.1.1) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is the connection part between the CRUM and the CRUM Connector Assembly inside the Black Imaging Unit clean (without any foreign objects)? And, is the Black Imaging Unit installed properly? Go to step 2. Reinstall the Black Imaging Unit. 2 Check the Imaging Unit CRUM Is the connection terminal of the CRUM inside the Black Imaging Unit broken? Replace the Black Imaging Unit. Go to step 3. 3 Check the CRUM Connector Assembly Is the connection terminal of the CRUM Connector Assembly broken? Replace the CRUM Connector Assembly. Go to step 4. 4 Check the CRUM Connector Assembly connection Check the connection between the CRUM Connector Assembly and the MCU Board. Are P/J124 and P/J12 connected securely? Go to step 5. Connect P/J124 and P/J12 securely. 5 Check the continuity between the CRUM Connector Assembly and the MCU Board Is each cable of P/J124<=>P/J12 continuous? Replace the MCU Board. Replace the CRUM Connector Assembly.
  • Code: 091-915
  • Description: DRUM UnitK CRUM Data Broken Fail Wrong data in CRUM of drum K
  • Causes: • Black Imaging Unit (PL8.1.5)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Black Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Black Imaging Unit. Reinstall the Black Imaging Unit.
  • Code: 091-917
  • Description: IOT Y Drum Comm Fail Detect Yellow Drum Comm Fail
  • Causes: • Yellow Imaging Unit (PL8.1.2) • CRUM Connector Assembly (PL8.1.1) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is the connection part between the CRUM and the CRUM Connector Assembly inside the Yellow Imaging Unit clean (without any foreign objects)? And, is the Yellow Imaging Unit installed properly? Go to step 2. Reinstall the Yellow Imaging Unit. 2 Check the Imaging Unit CRUM Is the connection terminal of the CRUM inside the Yellow Imaging Unit broken? Replace the Yellow Imaging Unit. Go to step 3. 3 Check the CRUM Connector Assembly Is the connection terminal of the CRUM Connector Assembly broken? Replace the CRUM Connector Assembly. Go to step 4. 4 Check the CRUM Connector Assembly connection Check the connection between the CRUM Connector Assembly and the MCU Board. Are P/J121 and P/J12 connected securely? Go to step 5. Connect P/J121 and P/J12 securely. 5 Check the continuity between the CRUM Connector Assembly and the MCU Board Is each cable of P/J121<=>P/J12 continuous? Replace the MCU Board. Replace the CRUM Connector Assembly.
  • Code: 091-918
  • Description: IOT M Drum Comm Fail Detect Magenta Drum Comm Fail
  • Causes: • Magenta Imaging Unit (PL8.1.3) • CRUM Connector Assembly (PL8.1.1) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is the connection part between the CRUM and the CRUM Connector Assembly inside the Magenta Imaging Unit clean (without any foreign objects)? And, is the Magenta Imaging Unit installed properly? Go to step 2. Reinstall the Magenta Imaging Unit. 2 Check the Imaging Unit CRUM Is the connection terminal of the CRUM inside the Magenta Imaging Unit broken? Replace the Magenta Imaging Unit. Go to step 3. 3 Check the CRUM Connector Assembly Is the connection terminal of the CRUM Connector Assembly broken? Replace the CRUM Connector Assembly. Go to step 4. 4 Check the CRUM Connector Assembly connection Check the connection between the CRUM Connector Assembly and the MCU Board. Are P/J122 and P/J12 connected securely? Go to step 5. Connect P/J122 and P/J12 securely. 5 Check the continuity between the CRUM Connector Assembly and the MCU Board Is each cable of P/J122<=>P/J12 continuous? Replace the MCU Board. Replace the CRUM Connector Assembly.
  • Code: 091-919
  • Description: IOT C Drum Comm Fail Detect Cyan Drum Comm Fail
  • Causes: • Cyan Imaging Unit (PL8.1.4) • CRUM Connector Assembly (PL8.1.1) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is the connection part between the CRUM and the CRUM Connector Assembly inside the Cyan Imaging Unit clean (without any foreign objects)? And, is the Cyan Imaging Unit installed properly? Go to step 2. Reinstall the Cyan Imaging Unit. 2 Check the Imaging Unit CRUM Is the connection terminal of the CRUM inside the Cyan Imaging Unit broken? Replace the Cyan Imaging Unit. Go to step 3. 3 Check the CRUM Connector Assembly Is the connection terminal of the CRUM Connector Assembly broken? Replace the CRUM Connector Assembly. Go to step 4. 4 Check the CRUM Connector Assembly connection Check the connection between the CRUM Connector Assembly and the MCU Board. Are P/J123 and P/J12 connected securely? Go to step 5. Connect P/J123 and P/J12 securely. 5 Check the continuity between the CRUM Connector Assembly and the MCU Board Is each cable of P/J123<=>P/J12 continuous? Replace the MCU Board. Replace the CRUM Connector Assembly.
  • Code: 091-920
  • Description: DRUM Y CRUM Data Broken Fail Wrong data in CRUM of drum Y
  • Causes: • Yellow Imaging Unit (PL8.1.2)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Yellow Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Yellow Imaging Unit. Reinstall the Yellow Imaging Unit.
  • Code: 091-921
  • Description: IOT K Drum Detached Black
  • Causes:
  • Troubleshooting Guides: Reinsert the Black Imaging Unit.
  • Code: 091-922
  • Description: DRUM M CRUM Data Broken Fail Wrong data in CRUM of drum M
  • Causes: • Magenta Imaging Unit (PL8.1.3)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Magenta Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Magenta Imaging Unit. Reinstall the Magenta Imaging Unit.
  • Code: 091-923
  • Description: DRUM C CRUM Data Broken Fail Wrong data in CRUM of drum C
  • Causes: • Cyan Imaging Unit (PL8.1.3)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Cyan Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Cyan Imaging Unit. Reinstall the Cyan Imaging Unit.
  • Code: 091-927
  • Description: IOT Y Drum Detached Yellow
  • Causes:
  • Troubleshooting Guides: Reinsert the Yellow Imaging Unit.
  • Code: 091-928
  • Description: IOT M Drum Detached Magenta
  • Causes:
  • Troubleshooting Guides: Reinsert the Magenta Imaging Unit.
  • Code: 091-929
  • Description: IOT C Drum Detached Cyan
  • Causes:
  • Troubleshooting Guides: Reinsert the Cyan Imaging Unit.
  • Code: 091-935
  • Description: IOT Drum Cartridge Kit Life Over. Detect Drum Cartridge Kit Life Over
  • Causes:
  • Troubleshooting Guides: Replace the Imaging Unit.
  • Code: 091-960
  • Description: IOT X CRUM ID Error Detect Y Drum CRUM ID Warning
  • Causes: • Yellow Imaging Unit (PL8.1.2)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Yellow Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Yellow Imaging Unit. Reinstall the Yellow Imaging Unit.
  • Code: 091-961
  • Description: IOT X CRUM ID Error Detect M Drum CRUM ID Warning
  • Causes: • Magenta Imaging Unit (PL8.1.3)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Magenta Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Magenta Imaging Unit. Reinstall the Magenta Imaging Unit.
  • Code: 091-962
  • Description: IOT X CRUM ID Error Detect C Drum CRUM ID Warning
  • Causes: • Cyan Imaging Unit (PL8.1.3)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Cyan Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Cyan Imaging Unit. Reinstall the Cyan Imaging Unit.
  • Code: 091-963
  • Description: IOT X CRUM ID Error Detect K Drum CRUM ID Warning
  • Causes: • Black Imaging Unit (PL8.1.5)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Black Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Black Imaging Unit. Reinstall the Black Imaging Unit.
  • Code: 092-310
  • Description: IOT CTD Sensor Error Detect CTD Sensor Error
  • Causes: • Yellow Imaging Unit (PL8.1.2)
  • Troubleshooting Guides: 1 Check the Imaging Unit installation Is an Imaging Unit other than a Yellow Imaging Unit installed? Or, is the installed Imaging Unit for another printer? Install the right Yellow Imaging Unit. Reinstall the Yellow Imaging Unit.
  • Code: 092-410
  • Description: CTD Sensor Dustiness Detect CTD Sensor Warning
  • Causes:
  • Troubleshooting Guides: Clean the CTD Sensor.
  • Code: 092-661
  • Description: IOT Environment Sensor Error Detect Environment Sensor Error
  • Causes: • Laser Unit (PL2.1.1) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Laser Unit connection Check the connection between the Laser Unit and the MCU Board, and the connection between the Laser Unit and the PWBA LVPS. Are P/J36, P/J11, and PJ43 connected securely? Go to step 2. Connect P/J36, P/J11, and PJ43 securely. 2 Check the continuity between the LVPS and the Laser Unit Is each cable of P/J43<=>P/J431 continuous? Go to step 3. Replace the Top Harness Assembly. 3 Check the power to the Laser Unit (+5 VDC) Close the interlock switch(es), and check if the voltage between the LVPS ground and the P/J43-2 pin is about +5 VDC. Go to step 4. Replace the LVPS. 4 Check the power to the Laser Unit (+24 VDC) Close the interlock switch(es), and check if the voltage between the MCU Board ground and the P/J36-1 pin is about +24 VDC. Go to step 5. Refer to “+24 VDC Power FIP”. 5 Check the power to the Laser Unit (+3.3 VDC) Check if the voltage between the MCU Board ground and the P/J11-1 pin is about +3.3 VDC. Go to step 6. Refer to “+3.3 VDC Power FIP”. 6 Check after replacing the Laser Unit Replace the Laser Unit. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 092-670
  • Description: Yellow Patch Error IOT could not recovery toner density.
  • Causes: • Yellow Imaging Unit (PL8.1.2) • Yellow Toner Cartridge (PL5.1.8) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check after reinstalling the Toner Cartridge Pull out and shake the Yellow Toner Cartridge, and then reinstall it. Does the error still occur? Go to step 2. Finished. 2 Check after replacing the Toner Cartridge Replace the Yellow Toner Cartridge. Does the error still occur? Go to step 3. Finished. 3 Check the Imaging Unit installation Take out the Yellow Imaging Unit. Is the connection part of the Yellow Imaging Unit clean? And, is the Yellow Imaging Unit touching against the guides on the left and right sides, and installed properly? Go to step 4. Clean the connection part. Reinstall the Yellow Imaging Unit. 4 Check after replacing the Yellow Imaging Unit Replace the Yellow Imaging Unit. Does the error still occur? Replace the MCU Board. Finished.
  • Code: 092-671
  • Description: Magenta Patch Error IOT could not recovery toner density.
  • Causes: • Magenta Imaging Unit (PL8.1.3) • Magenta Toner Cartridge (PL5.1.9) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check after reinstalling the Toner Cartridge Pull out and shake the Magenta Toner Cartridge, and then reinstall it. Does the error still occur? Go to step 2. Finished. 2 Check after replacing the Toner Cartridge Replace the Magenta Toner Cartridge. Does the error still occur? Go to step 3. Finished. 3 Check the Imaging Unit installation Take out the Magenta Imaging Unit. Is the connection part of the Magenta Imaging Unit clean? And, is the Magenta Imaging Unit touching against the guides on the left and right sides, and installed properly? Go to step 4. Clean the connection part. Reinstall the Magenta Imaging Unit.
  • Code: 092-672
  • Description: Cyan Patch Error IOT could not recovery toner density.
  • Causes: • Cyan Imaging Unit (PL8.1.4) • Cyan Toner Cartridge (PL5.1.10) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check after reinstalling the Toner Cartridge Pull out and shake the Cyan Toner Cartridge, and then reinstall it. Does the error still occur? Go to step 2. Finished. 2 Check after replacing the Toner Cartridge Replace the Cyan Toner Cartridge. Does the error still occur? Go to step 3. Finished. 3 Check the Imaging Unit installation Take out the Cyan Imaging Unit. Is the connection part of the Cyan Imaging Unit clean? And, is the Cyan Imaging Unit touching against the guides on the left and right sides, and installed properly? Go to step 4. Clean the connection part. Reinstall the Cyan Imaging Unit. 4 Check after replacing the Cyan Imaging Unit Replace the Cyan Imaging Unit. Does the error still occur? Replace the MCU Board. Finished
  • Code: 092-673
  • Description: Black Patch Error IOT could not recovery toner density.
  • Causes: • Black Imaging Unit (PL8.1.5) • Black Toner Cartridge (PL5.1.11) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check after reinstalling the Toner Cartridge Pull out and shake the Black Toner Cartridge, and then reinstall it. Does the error still occur? Go to step 2. Finished. 2 Check after replacing the Toner Cartridge Replace the Black Toner Cartridge. Does the error still occur? Go to step 3. Finished. 3 Check the Imaging Unit installation Take out the Black Imaging Unit. Is the connection part of the Black Imaging Unit clean? And, is the Black Imaging Unit touching against the guides on the left and right sides, and installed properly? Go to step 4. Clean the contact point. Reinstall the Black Imaging Unit.
  • Code: 093-320
  • Description: IOT Deve Motor Fail Detect Developer Motor Failure
  • Causes: • Developer Motor [Drive Assembly] (PL3.1.1) • Drive Harness Assembly (PL18.2.2) • Top Harness Assembly (PL18.2.5) • LVPS (PL18.1.34) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Developer Motor operation Execute Digital Output diagnostic test 093-001, and check the Developer Motor rotation. Does the Developer Motor function normally? Replace the MCU Board. Go to step 2. 2 Check the Developer Motor connection Check the connection between the Developer Motor and the MCU Board. Are P/J331 and P/J33 connected securely? Go to step 3. Connect P/J331 and P/J33 securely. 3 Check the continuity between the Developer Motor and the MCU Board Is each cable of P/J331<=>P/J33 continuous? Go to step 4. Replace the Drive Harness Assembly. 4 Check the power to the Developer Motor (+24 VDC) Close the interlock switch(es), and check if the voltage between the MCU Board ground and the P/J33-2 pin, and the voltage between the MCU Board ground and the P/J33-4 pin is about +24 VDC. Replace the Drive Assembly. Replace the LVPS.
  • Code: 093-423
  • Description: IOT X Toner Near Life Y
  • Causes:
  • Troubleshooting Guides: Replace the Yellow Toner Cartridge.
  • Code: 093-424
  • Description: IOT X Toner Near Life M
  • Causes:
  • Troubleshooting Guides: Replace the Magenta Toner Cartridge.
  • Code: 093-425
  • Description: IOT X Toner Near Life C
  • Causes:
  • Troubleshooting Guides: Replace the Cyan Toner Cartridge.
  • Code: 093-426
  • Description: IOT X Toner Near Life K
  • Causes:
  • Troubleshooting Guides: Replace the Black Toner Cartridge.
  • Code: 093-925
  • Description: IOT X CRUM Error Detect Black CRUM Error
  • Causes: • Black Toner Cartridge (PL5.1.11) • Dispenser Assembly K (PL5.1.7) • Top Harness Assembly (PL18.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is the connection part between the CRUM and the Dispenser Assembly K inside the Black Toner Cartridge clean (without any foreign objects)? And, is the Black Toner Cartridge installed properly? Go to step 2. Reinstall the Black Toner Cartridge. 2 Check the CRUM of the Toner Cartridge Is the connection terminal of the CRUM inside the Black Toner Cartridge broken? Replace the Black Toner Cartridge. Go to step 3. 3 Check the Dispenser Assembly K Is the connection terminal of the Dispenser Assembly K broken? Replace the Dispenser Assembly K. Go to step 4. 4 Check the Dispenser Assembly K connection Check the connection between the Dispenser Assembly K and the MCU Board. Are P/J194 and P/J19 connected securely? Go to step 5. Connect P/J194 and P/J19 securely. 5 Check the continuity between the Dispenser Assembly Y and the MCU Board Is each cable of P/J194<=>P/J19 continuous? Replace the MCU Board. Replace the Top Harness Assembly.
  • Code: 093-926
  • Description: IOT X CRUM ID Error Detect K Toner CRUM ID Warning
  • Causes: • Black Toner Cartridge (PL5.1.11)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Black Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Black Toner Cartridge. Reinstall the Black Toner Cartridge.
  • Code: 093-928
  • Description: IOT K Toner Type Error Black Toner Type Error
  • Causes: • Black Toner Cartridge (PL5.1.11)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Black Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Black Toner Cartridge. Reinstall the Black Toner Cartridge.
  • Code: 093-930
  • Description: IOT X Toner Life Over Y
  • Causes:
  • Troubleshooting Guides: Replace the Yellow Toner Cartridge.
  • Code: 093-931
  • Description: IOT X Toner Life Over M
  • Causes:
  • Troubleshooting Guides: Replace the Magenta Toner Cartridge.
  • Code: 093-932
  • Description: IOT X Toner Life Over C
  • Causes:
  • Troubleshooting Guides: Replace the Cyan Toner Cartridge.
  • Code: 093-933
  • Description: IOT X Toner Life Over K
  • Causes:
  • Troubleshooting Guides: Replace the Black Toner Cartridge.
  • Code: 093-950
  • Description: IOT X CRUM Error Detect Yellow CRUM Error
  • Causes: • Yellow Toner Cartridge (PL5.1.8) • Dispenser Assembly Y (PL5.1.4) • Top Harness Assembly (PL18.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is the connection part between the CRUM and the Dispenser Assembly Y inside the Yellow Toner Cartridge clean (without any foreign objects)? And, is the Yellow Toner Cartridge installed properly? Go to step 2. Reinstall the Yellow Toner Cartridge. 2 Check the CRUM of the Toner Cartridge Is the connection terminal of the CRUM inside the Yellow Toner Cartridge broken? Replace the Yellow Toner Cartridge. Go to step 3. 3 Check the Dispenser Assembly Y Is the connection terminal of the Dispenser Assembly Y broken? Replace the Dispenser Assembly Y. Go to step 4. 4 Check the Dispenser Assembly Y connection Check the connection between the Dispenser Assembly Y and the MCU Board. Are P/J191 and P/J19 connected securely? Go to step 5. Connect P/J191 and P/J19 securely. 5 Check the continuity between the Dispenser Assembly Y and the MCU Board Is each cable of P/J191<=>P/J19 continuous? Replace the MCU Board. Replace the Top Harness Assembly.
  • Code: 093-951
  • Description: IOT X CRUM Error Detect Magenta CRUM Error
  • Causes: • Magenta Toner Cartridge (PL5.1.9) • Dispenser Assembly M (PL5.1.5) • Top Harness Assembly (PL18.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is the connection part between the CRUM and the Dispenser Assembly M inside the Magenta Toner Cartridge clean (without any foreign objects)? And, is the Magenta Toner Cartridge installed properly? Go to step 2. Reinstall the Magenta Toner Cartridge. 2 Check the CRUM of the Toner Cartridge Is the connection terminal of the CRUM inside the Magenta Toner Cartridge broken? Replace the Magenta Toner Cartridge. Go to step 3. 3 Check the Dispenser Assembly M Is the connection terminal of the Dispenser Assembly M broken? Replace the Dispenser Assembly M. Go to step 4. 4 Check the Dispenser Assembly M connection Check the connection between the Dispenser Assembly M and the MCU Board. Are P/J192 and P/J19 connected securely? Go to step 5. Connect P/J192 and P/J19 securely. 5 Check the continuity between the Dispenser Assembly M and the MCU Board Is each cable of P/J192<=>P/J19 continuous? Replace the MCU Board. Replace the Top Harness Assembly.
  • Code: 093-952
  • Description: IOT X CRUM Error Detect Cyan CRUM Error
  • Causes: • Cyan Toner Cartridge (PL5.1.10) • Dispenser Assembly C (PL5.1.6) • Top Harness Assembly (PL18.2.5) • MCU Board (PL18.1.13)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is the connection part between the CRUM and the Dispenser Assembly C inside the Cyan Toner Cartridge clean (without any foreign objects)? And, is the Cyan Toner Cartridge installed properly? Go to step 2. Reinstall the Cyan Toner Cartridge. 2 Check the CRUM of the Toner Cartridge Is the connection terminal of the CRUM inside the Cyan Toner Cartridge broken? Replace the Cyan Toner Cartridge. Go to step 3. 3 Check the Dispenser Assembly C. Is the connection terminal of the Dispenser Assembly C broken? Replace the Dispenser Assembly C. Go to step 4. 4 Check the Dispenser Assembly C connection Check the connection between the Dispenser Assembly C and the MCU Board. Are P/J193 and P/J19 connected securely? Go to step 5. Connect P/J193 and P/J19 securely. 5 Check the continuity between the Dispenser Assembly C and the MCU Board Is each cable of P/J193<=>P/J19 continuous? Replace the MCU Board. Replace the Top Harness Assembly.
  • Code: 093-960
  • Description: IOT X CRUM ID Error Detect Y Toner CRUM ID Warning
  • Causes: • Yellow Toner Cartridge (PL5.1.8)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Yellow Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Yellow Toner Cartridge. Reinstall the Yellow Toner Cartridge.
  • Code: 093-961
  • Description: IOT X CRUM ID Error Detect M Toner CRUM ID Warning
  • Causes: • Magenta Toner Cartridge (PL5.1.9)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Magenta Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Magenta Toner Cartridge. Reinstall the Magenta Toner Cartridge.
  • Code: 093-962
  • Description: IOT X CRUM ID Error Detect C Toner CRUM ID Warning
  • Causes: • Cyan Toner Cartridge (PL5.1.10)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Cyan Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Cyan Toner Cartridge. Reinstall the Cyan Toner Cartridge.
  • Code: 093-970
  • Description: IOT X Toner Detached Y
  • Causes:
  • Troubleshooting Guides: Reinsert the Yellow Imaging Unit.
  • Code: 093-971
  • Description: IOT X Toner Detached M
  • Causes:
  • Troubleshooting Guides: Reinsert the Magenta Imaging Unit.
  • Code: 093-972
  • Description: IOT X Toner Detached C
  • Causes:
  • Troubleshooting Guides: Reinsert the Cyan Imaging Unit.
  • Code: 093-973
  • Description: IOT X Toner Detached K
  • Causes:
  • Troubleshooting Guides: Reinsert the Black Imaging Unit.
  • Code: 093-980
  • Description: IOT Y Toner Type Error Yellow Toner Type Error
  • Causes: • Yellow Toner Cartridge (PL5.1.8)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Yellow Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Yellow Toner Cartridge. Reinstall the Yellow Toner Cartridge.
  • Code: 093-981
  • Description: IOT M Toner Type Error magenta Toner Type Error
  • Causes: • Magenta Toner Cartridge (PL5.1.9)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Magenta Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Magenta Toner Cartridge. Reinstall the Magenta Toner Cartridge.
  • Code: 093-982
  • Description: IOT C Toner Type Error Cyan Toner Type Error
  • Causes: • Cyan Toner Cartridge (PL5.1.10)
  • Troubleshooting Guides: 1 Check the Toner Cartridge installation Is a Toner Cartridge other than a Cyan Toner Cartridge installed? Or, is the installed Toner Cartridge for another printer? Install the right Cyan Toner Cartridge. Reinstall the Cyan Toner Cartridge.
  • Code: 094-417
  • Description: Belt Unit Near End Warning Transfer Belt Unit Near End Warning
  • Causes:
  • Troubleshooting Guides:
  • Code: 094-420
  • Description: Belt Unit End Warning Transfer Belt Unit End Warning
  • Causes:
  • Troubleshooting Guides:
  • Code: 094-910
  • Description: Belt Detatched Belt Detached is detected.
  • Causes:
  • Troubleshooting Guides: Reinsert the Transfer Belt Unit.
  • Code: 094-911
  • Description: IOT Belt Unit Life Over Detect Belt Unit Life Over
  • Causes:
  • Troubleshooting Guides: Replace the Transfer Belt Unit.


– Get more error code list with quick guide to fix printer product, click here


– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

Run Firmware Fix Xerox B205

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

Contact us to get support with Xerox Phaser 6600 Error case

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