Xerox Phaser 6120 error and solving error codes

Xerox Phaser 6120 error and solving error codes

– Compatible Printer model: Xerox Phaser 6120
– Xerox Phaser 6120 Error Codes with quick guides:

• Code: 04
• Description: Engine Board Malfunction
• Causes: PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the PWB-A connector for proper connection and correct as necessary. 2 Change PWB-A.

• Code: 05
• Description: Flash ROM Malfunction
• Causes: PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the PWB-A connector for proper connection and correct as necessary. 2 Change PWB-A.

• Code: 08
• Description: Main Motor Malfunction
• Causes: Main Motor (M1) PWB-A (Engine Control Board) Power Unit (PU)
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M1 operation check. PWB-A PJ8A-5 (REM) PWB-A PJ8A-8 (LOCK) 2-G¡«H 5 Change PWB-A. 6 Change PU (LVPS).

• Code: 0B
• Description: Transfer Fan Malfunction
• Causes: Ventilation Fan Motor (M6) PWB-A (Engine Control Board) Power Unit (PU)
• Troubleshooting Guides: 1 Check the M6 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M6 operation check. PWB-A PJ10A-1 (REM) PWB-A PJ10A-3 (LOCK) 2-H 5 Change PWB-A. 6 Change PU.

• Code: 0C
• Description: Power Supply Cooling Fan Malfunction
• Causes: Power Supply Cooling Fan Motor (M4) PWB-A (Engine Control Board) Power Unit (PU)
• Troubleshooting Guides: 1 Check the M4 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 M4 operation check. PWB-A PJ4A-1 (REM) PWB-A PJ4A-3 (LOCK) 7-I 5 Change PWB-A. 6 Change PU.

• Code: 10
• Description: Polygon Motor (Laser) Malfunction
• Causes: Laser Unit (PH) Unit PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the cables and connectors for proper connection and correct as necessary. 2 Change Laser Unit (PH) Unit. 3 Change PWB-A.

• Code: 12
• Description: Laser Malfunction
• Causes: Laser Unit (PH) Unit PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the cables and connectors for proper connection and correct as necessary. 2 Change Laser Unit (PH) Unit. 3 Change PWB-A.

• Code: 14
• Description: Transfer Roller Failure
• Causes: Retraction Position Sensor /2nd Image Transfer (PC5) Pressure/Retraction Solenoid /2nd Image Transfer (SL4) Main Motor (M1) PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the SL4 connector for proper connection and correct as necessary. 4 Check the PWB-A connector for proper connection and correct as necessary. 5 PC5 sensor check. PWB-A PJ14A-3 (ON) 2-G 6 SL4 operation check. PWB-A PJ11A-2 (REM) 2-G 7 M1 operation check. PWB-A PJ8A-5 (REM) PWB-A PJ8A-8 (LOCK) 2-G¡«H 8 Change PWB-A. –

• Code: 15
• Description: Transfer Belt Cleaning Blade Pressure/Retraction Failure
• Causes: *Retraction Position Sensor /Cleaning Blade (PC6) Pressure/Retraction Solenoid /Cleaning Blade (SL3) Main Motor (M1) PWB-A (Engine Control Board) * PC6 is part of the transfer belt.
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the SL3 connector for proper connection and correct as necessary. 4 Check the PWB-A connector for proper connection and correct as necessary. 5 PC6 sensor check. PWB-A PJ9A-11 (ON) 2-F 6 SL3 operation check. PWB-A PJ10-5 (REM) 2-F 7 M1 operation check. PWB-A PJ8A-5 (REM) PWB-A PJ8A-8 (LOCK) 2-G¡«H 8 Change PWB-A.

• Code: 16
• Description: Transfer Belt Rotation Failure
• Causes: Transfer Belt PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the PWB-A connector for proper connection and correct as necessary. 2 Change Transfer Belt. 3 Change PWB-A.

• Code: 17
• Description: Toner Carousel Failure
• Causes: Toner Carousel Motor (M2) Toner Carousel Positioning Sensor (PC3) PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the M2 connector for proper connection and correct as necessary. 2 Check M2 for proper drive coupling and correct as necessary. 3 Check the PWB-A connector for proper connection and correct as necessary. 4 PC3 sensor check. PWB-A PJ5A-11 (ON) 4-C 5 M2 operation check. PWB-A PJ5A-1¡«4 (Pulse Output) 4-B 6 Change PWB-A.

• Code: 18, 19, 1A, 1B
• Description: Fuser Failures: 18: Fuser Warm-Up Failure 19: Fuser Low Heating Roller Temperature 1A: Fuser High Heating Roller Temperature 1B: Fuser Faulty Thermistor
• Causes: Fuser PWB-A (Engine Control Board) Power Unit (PU)
• Troubleshooting Guides: 1 Check that the input voltage to the printer matches the configuration of the engine (110/220 V) 2 Check the Fusing Unit for correct installation (whether it is secured in position). 3 Check the Fusing Unit, LVPS (PU), and PWB-A for proper connection and correct as necessary. 4 Check the lever and position of the Safety Switch (S2) and correct as necessary. 5 Change the Fusing Unit. 6 Change PWB-A. 7 Change LVPS (PU).

Solve Xerox Phaser 6120 Error codes

• Code: 21
• Description: OHP Detect Sensor
• Causes: OHP Sensor (PC2A) PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the PWB-A connector for proper connection and correct as necessary. 2 PC2A sensor check. PWB-A PJ12A-6 (ON) 2-D 3 Change PWB-A.

• Code: 23
• Description: Waste Toner Near Full Error
• Causes: Waste Toner Near Full Detection Board (PWB-C) Imaging Unit PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Check the PWB-C connector for proper connection and correct as necessary. 2 Check the PWB-A connector for proper connection and correct as necessary. 3 Change the Imaging Unit. 4 Change PWB-C. 5 Change PWB-A.

• Code: 29
• Description: Faulty NVRAM Counter
• Causes: NVRAM PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Unplug the power cord and plug it in, then turn OFF and ON the Power Switch. 2 Check NVRAM (PJ26) on PWB-A for proper connection and correct as necessary. 3 Change PWB-A.

• Code: 2A
• Description: Faulty NVRAM Data
• Causes: NVRAM PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Unplug the power cord and plug it in, then turn OFF and ON the Power Switch. 2 Check NVRAM (PJ26) on PWB-A for proper connection and correct as necessary. 3 Change PWB-A.

• Code: 2B
• Description: NVRAM Access Failure
• Causes: NVRAM PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Unplug the power cord and plug it in, then turn OFF and ON the Power Switch. 2 Check NVRAM (PJ26) on PWB-A for proper connection and correct as necessary. 3 Change PWB-A.

• Code: 2C
• Description: NVRAM Install Failure
• Causes: NVRAM PWB-A (Engine Control Board)
• Troubleshooting Guides: 1 Unplug the power cord and plug it in, then turn OFF and ON the Power Switch. 2 Check NVRAM (PJ26) on PWB-A for proper connection and correct as necessary. 3 Change PWB-A.

– Get more error code list with quick guide to fix printer product, click here


– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

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