Xerox Phaser 3010 error and solving error codes

– Compatible Printer model: Xerox Phaser 3010
– Xerox Phaser 3010 Error Codes with quick guides:

Code: 010-397
Display: 010-397 Restart Printer Contact Support If Message Returns
Description: Fusing Failure Fusing temperature anomaly detected
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 016-315
Display: 016-315 Restart Printer Contact Support If Message Returns
Description: DRAM check failure DRAM check error occurred
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-317
Display: 016-317 Restart Printer Contact Support If Message Returns
Description: ROM content invalid Invalid ROM content detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-501
Display: 016-501 Write Flash Error Contact Support If Message Returns
Description: Write Flash Error Can not update application code in FLASH
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-502
Display: 016-502 Write Flash Error Contact Support If Message Returns
Description: Write Flash Error Can not update parameters in FLASH
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

Code: 016-718
Display: 016-718 Memory Full Job Failure Press Ok
Description: Memory Over flow The current job exceeds memory capacity.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Check the memory. Print the System Settings page to determine available memory. Is the print job too large? Divide the print job to fit installed memory. Go to Step 2. 2 Reseat all IP Board connections. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-719
Display: 016-719 Decode Error Job Failure Press Stop to Cancel
Description: Decode error Decode error is detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-720
Display: 016-720 PDL Request Data Violation Press Ok
Description: PDL Error The print data cannot be processed by PDL
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 016-744
Display: 016-744 Format Error Invalid Data Press Ok
Description: Download Format Error Invalid code to be downloaded.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.

Code: 016-745
Display: Format Error Invalid Data Press Ok
Description: Download Format Error Invalid code to be downloaded.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.

Code: 016-749
Display: 016-749 PJL Request Data Violation Press Ok
Description: PJL Request Error Print data cannot be processed by PJL
Causes: • IP Board. • MCU Board.
Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 024-340
Display: Restart Printer Contact Support If Message Returns
Description: MCU Firmware Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Xerox Phaser 3010 error and solving error codes

Solve Xerox Phaser 3010 Error codes

Code: 024-360
Display: 024-360 Restart Printer Contact Support If Message Returns
Description: MCU Firmware DownLoad Error
Causes: • MCU Board.
Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 024-371
Display: 024-371 Restart Printer Contact Support If Message Returns
Description: MCU-ESS Communication Fail Communication fail between MCU and ESS
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 024-958
Display: Paper Size Mismatch Load Paper then Press Ok XXXXX (or YYYYY)
Description: Paper Size Mismatch The size of paper in the Tray does not match the specified print size XXXXXX: Paper Size YYYYYY: Paper Type
Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 024-963
Display: 024-963 No Paper Load Paper then Press Ok XXXXX (or YYYYY)
Description: No Paper/Jam Tray has run out of paper, or Regi sensor is not turned ON within the specified time.
Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the IP Board. Does the error persist? Go to Step 5. Complete. 5 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

Code: 041-340
Display: 041-340 Restart Printer Contact Support If Message Returns
Description: NVM (read/write error detected.
Causes: • MCU Board.
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 061-370
Display: 061-370 Restart Printer Contact Support If Message Returns
Description: LPH failure detected.
Causes: • Cable FFC. • IP Board. (3010/3040) • IP Board. (3045) • Harness Assy MC LP. • MCU Board.
Troubleshooting Guides: 1 Check connections between the IP Board and xerographics assembly. Are the connectors secure? Go to Step 2. Secure the connectors. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 075-100
Display: 075-100 Paper Jam Jam at Feed Open Rear Cover and Remove Paper
Description: No Paper/Jam Tray is out of paper, or Regi sensor is not turned ON within the specified time.
Causes: • Feed Solenoid. • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Test the Feed Solenoid. Does the Feed Solenoid function correctly? Go to Step 4. Replace the Feed Solenoid. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 075-921
Display: 075-921 Insert Output to Tray Press Ok to Continue Printing
Description: Insert Output to Tray The sheet on which to print an oddnumbered page has not been loaded in the Tray for manual duplex printing.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-100
Display: 077-100 Paper Jam Jam at Feed Open Rear Cover and Remove Pape
Description: No Paper/Jam Tray is out of paper, or Regi sensor is not turned ON within the specified time.
Causes: • Registration Sensor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-104
Display: 077-104 Paper Jam Jam at Exit Open Rear Cover and Remove Paper
Description: Regi Jam The paper does not pass through the Regi Sensor on time.
Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-106
Display: 077-106 Paper Jam Jam at Exit Open Rear Cover and Remove Paper
Description: No Paper/Jam Tray is out of paper, or Regi sensor is not turned ON within the specified time.
Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-108
Display: 077-108 Paper Jam Jam at Exit Open Rear Cover and Remove Paper
Description: Exit Jam The paper does not pass through the Exit Sensor on time.
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 077-109
Display: 077-109 Paper Jam Jam at Exit Open Rear Cover and Remove Paper
Description: Exit Jam The paper does not pass through the Exit Sensor on time.
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 077-304
Display: 077-304 Close Rear Cover
Description: Rear Cover Open
Causes: • Rear Door. • Interlock Switch. • LVPS. • MCU Board.
Troubleshooting Guides: 1 Visually inspect the Rear Door for actuator damage. Is the Rear Door damaged? Replace the Rear Door. Go Step 2. 2 Test the Rear Door Interlock Switch. Does the switch function correctly? Go to Step 3. Replace the switch. 3 Replace the LVPS. Does the error persist? Replace the MCU Board. Complete.

Code: 077-900
Display: 077-900 Paper Jam at Exit Open Rear Cover and Remove Paper
Description: Paper Remains at Exit Paper remains in Exit Sensor.
Causes: • Registration Sensor. • MCU Board.
Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 077-901
Display: Paper Jam at Exit Open Rear Cover and Remove Paper
Description: Paper Remain at Regi Sensor.
Causes: • Fuser. • MCU Board.
Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.

Code: 091-402
Display: 091-402 Restart Printer Contact Support If Message Returns
Description: Xero Near Life
Causes: • MCU Board.
Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-651
Display: 092-651 Restart Printer Contact Support If Message Returns
Description: CTD (ADC) sensor error
Causes: • MCU Board.
Troubleshooting Guides: 1 Check connections between the MCU Board and xerographics assembly. Are the connnections secure? Go to Step 2. Secure the connections. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 092-661
Display: 092-661 Restart Printer Contact Support If Message Returns
Description: Environment Sensor Error The Environment Sensor detected a temperature anomaly
Causes: • MCU Board.
Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-426
Display: 093-426 Toner Cartridge is Close to Life
Description: Toner Cartridge Life Warning The Toner Cartridge is approaching the replacement time
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-926
Display: 093-926 CRUM ID Reseat Black Cartridge
Description: K CRUM ID Error An unsupported Toner Cartridge is detected.
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-933
Display: 093-933 Replace the toner cartridge or check the cartridge is correctly set
Description: Toner Cartridge Life Over (K) The Toner Cartridge has reached the replacement time
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 093-974
Display: 093-974 Insert Print Cart Insert Toner Cartridge
Description: Toner Cartridge Detached The Toner Cartridge is not installed
Causes: • Toner Cartridge. • MCU Board.
Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-314
Display: 116-314 Restart Printer Contact Support If Message Returns
Description: ESS Network MAC Checksum Error Checksum error in MAC address.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-323
Display: 116-323 Restart Printer Contact Support If Message Returns
Description: Checksum error (Fax) Checksum error for Fax parameter is detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-325
Display: 116-325 Restart Printer Contact Support If Message Returns
Description: Checksum error (Other)
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-326
Display: 116-326 Restart Printer Contact Support If Message Returns
Description: Checksum error for Scannr parameter is detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-335
Display: 116-335 Restart Printer Contact Support If Message Return
Description: Checksum error (Network) Checksum error for Network parameter is detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 116-355
Display: 116-355 Restart Printer Contact Support If Message Return
Description: ESS Network Fatal Error. Error during the onboard network check.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 117-331 … 117-366
Display: 117-331 Restart Printer Contact Support If Message Return
Description: ESS-related error
Causes: • IP Board. (3010/3040) • IP Board. (3045)
Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to Step 2. Securely reconnect the connectors, then go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.

Code: 124-333
Display: 124-333 Restart Printer Contact Support If Message Return
Description: ASIC Failure ASIC failure detected
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.

Code: 191-310
Display: 191-310 Restart Printer Contact Support If Message Return
Description: XERO Life Over The Printer has reached the replacement time
Causes: • MCU Board.
Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

Contact us to get support with Xerox Phaser 3010 Error case

Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/
Or click here to get more ways.

Xerox Phaser 3010 error and solving error codes