Xerox Phaser 2135 error and solving error codes
– Compatible Printer model: Xerox Phaser 2135
– Xerox Phaser 2135 Error Codes with quick guides:
- Code: A10
- Display: A10-Paper Output Jam
- Description: Paper did not exit the printer or fuser properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the exit rollers. 3. Ensure the exit rolls rotate freely when the exit roller gear train is rotated. 4. At the rear of the printer, inspect the gate which directs the print to the face-up output bin or the face-down output bin. 5. Test the fuser motor (which drives the exit gear train) using the test described in “Motor and clutch tests”. Replace the engine controller board.
- Code: A11
- Display: A11-Paper Feed Jam
- Description: Paper did not enter the transport area correctly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick and registration rollers. 3. Ensure there are no obstructions in the paper path. 4. Test the registration motor and clutch as described in “Motor and clutch tests” on page 69. Replace the motor or clutch if necessary. 5. Inspect the wiring for the registration clutch and registration motor. 6. Replace the engine controller board.
- Code: A22
- Display: A22-Feed Path Jam
- Description: Paper did not exit the paper feed area correctly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick and registration rollers. 3. Ensure there are no obstructions in the paper path. 4. Test the registration motor and clutch as described in “Motor and clutch tests” on page 69. Replace the motor or clutch if necessary. 5. Inspect the wiring for the registration clutch and registration motor. 6. Replace the engine controller board.
- Code: A6
- Display: A6-Bypass Feeder Jam
- Description: Paper did not exit the Multi-sheet Bypass Feeder properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the feeder. Also ensure the paper is loaded correctly in the feeder. 2. Clean the bypass feeder’s pick roller. 3. Test the main feed motor as described in “Motor and clutch tests”. Replace the main feed motor. 5. Replace the engine controller board.
- Code: A7
- Display: A7-Duplex Entry Jam
- Description: Paper did not enter the duplex module properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit’s rollers. 3. Test the duplex motor and clutch as described in “Motor and clutch tests”. Replace the duplex unit. 5. Replace the engine controller board.
- Code: B13
- Display: B13-Duplex Inverter Jam
- Description: Paper did not exit the duplex module correctly, causing a paper jam. Open Area B and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Inspect and clean the eject rollers behind the fuser unit. 3. Ensure the paper path leading to the duplex unit and the duplex unit’s paper path are both clear of obstructions. 4. Inspect the operation of the solenoid activated separator gate the direct the print into the duplex unit. Test the exit solenoid with the “Motor and clutch tests”. Replace the duplex unit. 6. Replace the engine controller board.
- Code: B21
- Display: B21-Duplex Area Jam
- Description: Paper did not exit the transport area correctly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit’s rollers. 3. Test the duplex motor and clutch as described in “Motor and clutch tests”. Replace the duplex unit. 5. Replace the engine controller board.
- Code: B8
- Display: B8-Duplex Jam
- Description: Paper did not enter the duplex module properly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit’s rollers. 3. Test the duplex motor and clutch as described in “Motor and clutch tests”. Replace the duplex unit. 5. Replace the engine controller board.
- Code: C1, C2, C3
- Display: Cn-Check Tray [C1-Check Tray 1] [C2-Check Tray 2] [C3-Check Tray 3]
- Description: The tray is not installed. Make sure the tray is fully inserted.
- Troubleshooting Guides: 1. Ensure the tray is installed correctly. 2. Inspect and test the paper size sensors and the tray’s corresponding sensor flags. 3. Replace the paper tray sensor board 4. Replace the paper tray. 5. Replace the engine controller board.
- Code: E1, E2, E3, E4, E5
- Display: En-Tray Misfeed [E1-Tray 1 Misfeed] [E2-Tray 2 Misfeed] [E3-Tray 3 Misfeed]
- Description: Paper did not exit the tray properly, causing a paper jam. Pull out the tray, retrieve and discard the misfed paper and reinsert the tray. Open Cover B to search for additional paper. Cover B must be opened to clear the misfeed message on the front panel.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick rollers. 3. Test the main feed motor as described in “Motor and clutch tests”. Replace the main feed motor. 5. Replace the engine controller board.
- Code: E12
- Display: E12-Output Bin Full, Top
- Description: The top (face-down) bin is full and cannot accept any more prints until it is emptied. Once emptied, printing will continue where it left off.
- Troubleshooting Guides: 1. Ensure the output bin full sensor flag operates freely. 2. Test the output bin full sensor using the test described in “Switch scan test”. Inspect the sensor and its wiring harness. 4. Replace the engine controller board.
- Code: E14
- Display: E14-Front Cover B Open
- Description: The front cover (Cover B) is open. Close the cover so that printing can continue.
- Troubleshooting Guides: 1. Ensure the duplexer is installed correctly. 2. Inspect the connector at the rear end of the duplexer unit. 3. Inspect the wiring harness leading from the duplexer unit interface connector to the engine controller board. 4. Replace the duplexer unit. 5. Replace the engine controller board.
Solve Xerox Phaser 2135 Error codes
- Code: E18 … E23
- Display: E18-Right Door A Open E20-Right Door B Open E21-Right Door C Open E22-Right Door D Open E23-Right Door E Open
- Description: Right Door A … E Open, Close Right Door A … E
- Troubleshooting Guides: 1. Ensure the cover’s sensor flag operates freely. 2. Test the output bin full sensor using the test described in “Switch scan test”. Inspect the sensor and its wiring harness. 4. Replace the engine controller board.
- Code: E9
- Display: E9-Top Cover A Open
- Description: The top cover (Cover A) is open. Close the cover so that printing can continue.
- Troubleshooting Guides: 1. Close the cover. 2. Inspect the switch and ensure the switch’s actuator is not broken. 3. Test the top cover open switch using the sensor test described in “Switch scan test”. Inspect the switch’s wiring harness. 5. Replace the engine controller board.
- Code: EA, EB, EC, ED
- Display: Ea-Drum Missing [EA-Black Drum Missing] [EB-Cyan Drum Missing] [EC-Magenta Drum Missing] [ED-Yellow Drum Missing]
- Description: The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed and turn on the printer. If the problem persists, install a new imaging drum.
- Troubleshooting Guides: 1. Remove and install the drum unit. 2. Inspect the spring-loaded drum contact assembly. Ensure they are clean and move up and down freely. Remove the assembly and reseat it, if necessary. 3. Replace the engine controller board. 4. Replace the printer unit chassis
- Code: EE
- Display: EE-Transfer Belt Unit Missing
- Description: The transfer belt is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the transfer belt is properly installed and turn on the printer.
- Troubleshooting Guides: 1. Remove and re-install the transfer belt unit. 2. Clean the transfer belt unit’s contact on the front-left side of the engine chassis. Clean the corresponding contacts on the transfer belt unit. 3. Install a new transfer belt unit. 4. Replace the engine controller board. 5. Replace the printer unit chassis.
- Code: EF
- Display: EF-Fuser Unit Missing
- Description: The fuser is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the fuser is properly installed and turn on the printer. If the problem persists, install a new fuser.
- Troubleshooting Guides: 1. Remove and reinstall the fuser. 2. install a new fuser. 3. Replace the low-voltage power supply. 4. Replace the engine controller board.
- Code: H1
- Display: H1-Hard Disk Read Error
- Description: There was a hard disk read error that prevented the data from being read. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and on again. 2. Ensure the hard drive is properly installed. 3. Re initialize the hard drive. by scrolling to the Reset Menu and selecting the submenu item Disk Init. 4. Replace the hard drive. 5. Replace the system controller board
- Code: H2
- Display: H2-Hard Disk Write Error
- Description: There was a hard disk write error that prevented the data from being written. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and on again. 2. Ensure the hard drive is properly installed. 3. Re initialize the hard drive. by scrolling to the Reset Menu and selecting the submenu item Disk Init. 4. Replace the hard drive. 5. Replace the system controller board
- Code: H3
- Display: H3-Hard Disk Full
- Description: There was a hard disk full error that prevented the data from being written. Press the Enter button to clear the message. Print or delete Secure Print and Proof Print jobs to free up disk space.
- Troubleshooting Guides: 1. Turn the printer off and on again. 2. Ensure the hard drive is properly installed. 3. Re initialize the hard drive. by scrolling to the Reset Menu and selecting the submenu item Disk Init. 4. Replace the hard drive. 5. Replace the system controller board
- Code: H4
- Display: H4-Hard Disk Formatting
- Description: The hard disk is being formatted. Data cannot be written to the disk until the formatting is completed.
- Troubleshooting Guides:
- Code: H5
- Display: H5-Hard Disk Initializing
- Description: The hard disk is being initialized. Data cannot be written to the disk until the formatting is completed.
- Troubleshooting Guides:
- Code: J3
- Display: J3-Replace Fuser
- Description: The fuser has reached its end of life. Install a new fuser.
- Troubleshooting Guides: 1. Install a new fuser. 2. If a new fuser has been installed but the print engine continues to ask for a new fuser, reset the fuser life count using the topic “Consumable count initialization”. Replace the engine controller board.
- Code: J4
- Display: J4-Replace Transfer Belt
- Description: The transfer belt has reached its end of life. Install a new transfer belt.
- Troubleshooting Guides: 1. Install a new transfer belt. 2. If a new transfer belt has been installed but the print engine continues to ask for a new transfer belt, reset the transfer belt life count using the topic “Consumable count initialization”. Replace the engine controller board.
- Code: J5, J6, J7, J8
- Display: Jn-Replace Drum [J5-Replace Yellow Drum] [J6-Replace Magenta Drum] [J7-Replace Cyan Drum] [J8-Replace Black Drum]
- Description: The imaging drum has reached its end of life. Install a new imaging drum.
- Troubleshooting Guides: 1. Install a new drum unit. 2. If a new drum unit has been installed but the print engine continues to ask for a new drum unit, reset the drum unit life count using the topic “Consumable count initialization”. Inspect the spring-loaded drum unit contacts (in a set of three). Ensure they are clean and move up and down freely. Remove and reseat them, if necessary. 4. Replace the engine controller board.
- Code: J9, J10, J11, J12
- Display: Jn-Toner Empty [J9-Yellow Toner Empty] [J10-Magenta Toner Empty] [J11-Cyan Toner Empty] [J12-Black Toner Empty]
- Description: The toner cartridge has reached its end of life. Install a new toner cartridge.
- Troubleshooting Guides: 1. Install a new toner cartridge. 2. If a new cartridge has been installed but the print engine continues to ask for a new cartridge, reset the toner cartridge life count using the topic “Consumable count initialization”. Replace the drum unit. 4. Replace the engine controller board.
- Code: L0
- Display: Load Tray #, Size Type
- Description: Load Tray # 1 Size 2 Type 3
- Troubleshooting Guides: 1. Load the requested size and type of paper in the tray. 2. Ensure the tray is installed correctly. 3. Inspect and test the paper size sensors and the tray’s corresponding sensor flags. 4. Replace the paper tray sensor board. 5. Replace the paper tray. 6. Replace the engine controller board.
- Code: T1
- Display: T1-Fuser Upper Error
- Description: A short fault in the upper fuser Thermistor was discovered. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser.
- Troubleshooting Guides: 1. Remove and install the fuser. 2. Test the thermistors inside the fuser using the test described in “Switch scan test”. Replace the fuser. 4. Replace the low-voltage power supply. 5. Replace the engine controller board.
- Code: T2
- Display: T2-Fuser Lower Error
- Description: A short fault in the lower fuser Thermistor was discovered. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser.
- Troubleshooting Guides: 1. Remove and install the fuser. 2. Test the thermistors inside the fuser using the test described in “Switch scan test”. Replace the fuser. 4. Replace the low-voltage power supply. 5. Replace the engine controller board.
- Code: T29
- Display: T29-Temp Sensor Error
- Description: The temperature sensor is either not communicating or reporting invalid data. To reset the sensor, open and close the top cover.
- Troubleshooting Guides: 1. Test the temperature sensor or the relative humidity sensor using the sensor test described in “Switch scan test”. Inspect the wiring harness leading to the entrance sensor board. 3. Replace the temperature/humidity sensor board. 4. Replace the engine controller board.
- Code: T30
- Display: T30-RH Sensor Error
- Description: The relative humidity sensor is either not communicating or reporting invalid data. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Test the temperature sensor or the relative humidity sensor using the sensor test described in “Switch scan test”. Inspect the wiring harness leading to the entrance sensor board. 3. Replace the temperature/humidity sensor board. 4. Replace the engine controller board.
- Code: T31
- Display: T31-Roller Over Error
- Description: The fuser temperature sensor is reporting a temperature error. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser
- Troubleshooting Guides: 1. Inspect the fuser cooling fan. Ensure it is running correctly and is not blocked. 2. Remove and install the fuser. 3. Test the thermistor inside the fuser using the test described in “Switch scan test”. Replace the fuser. 5. Replace the low-voltage power supply. 6. Replace the engine controller board.
- Code: T32
- Display: T32-LED Over Temp Error
- Description: One of the LED bars is reporting a temperature error. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Ensure all the chassis cooling fan is operating and is not blocked. 2. Ensure the printer is operating in the correct temperature environment; the printer’s Service Menu : Print Diag Summary test page lists the ambient temperature sensed by the printer. 3. Replace the LED heads. 4. Replace the engine controller board.
- Code: U0
- Display: U0-Engine ROM Error
- Description: During the printer’s self diagnostics there was a problem reading the engine ROM. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U1
- Display: U1-Engine RAM Error
- Description: During the printer’s self diagnostics there was a problem reading the engine RAM. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U10
- Display: U10-Roller Position Error
- Description: An error has been detected with the pinch rollers not being in the expected position. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the pick and registration rollers. 3. Ensure there are no obstructions in the paper path. 4. Test the registration motor and clutch as described in “Motor and clutch tests” on page 69. Replace the motor or clutch if necessary. 5. Inspect the wiring for the registration clutch and registration motor. 6. Replace the engine controller board.
- Code: U12
- Display: U12-Duplex I/F Error
- Description: An error has been detected with the duplex module interface and communication path. Make sure the Auto Duplex Unit is properly installed.
- Troubleshooting Guides: 1. Turn the printer off and on. 2. Pull out the duplexer and inspect its connector at the right front corner (the connector faces rearward). Inspect the printer’s corresponding connector on the printer chassis (covered by a flexible metal plate). 3. Inspect the wiring harness leading from the engine control board to the duplex unit connector. 4. Replace the duplex unit. 5. Replace the engine controller board.
- Code: U13
- Display: U13-Tray 3 I/F Error
- Description: An error has been detected with the Tray 3 interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on. 2. Inspect the interface connector connecting the tray unit to the print engine. Inspect the printer’s corresponding connector on the underside of the printer. Inspect the wiring harness leading from the connector to the engine control board. 3. Replace the engine controller board.
- Code: U14
- Display: U14-Tray 2 I/F Error
- Description: An error has been detected with the Tray 2 interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on. 2. Inspect the interface connector connecting the tray unit to the print engine. Inspect the printer’s corresponding connector on the underside of the printer. Inspect the wiring harness leading from the connector to the engine control board. 3. Replace the engine controller board.
- Code: U15
- Display: U15-Front Panel Error
- Description: An error has been detected with the front panel interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on. 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U16, U17
- Display: Tray 4 I/F Error U16, Power Off/On Tray 5 I/F Error U17, Power Off/On
- Description: U13-Tray 4 I/F Error U14-Tray 5 I/F Error
- Troubleshooting Guides: 2. Inspect the interface connector connecting the tray unit to the print engine. Inspect the printer’s corresponding connector on the underside of the printer. Inspect the wiring harness leading from the connector to the engine control board. 3. Replace the engine controller board.
- Code: U18, U19,U20, U21
- Display: Un-LED Bar Missing [U18-Yellow LED Bar Missing] [U19-Magenta LED Bar Missing] [U20-Cyan LED Bar Missing] [U21-Black LED Bar Missing]
- Description: The LED bar is either missing or requires reseating to be recognized by the printer. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Ensure the LED assembly is correctly installed. 2. Inspect the wiring harnesses leading to the LED assembly. 3. Replace the engine controller board.
- Code: U2
- Display: U2-Engine EPROM Error
- Description: During the printer’s self diagnostics there was a problem reading the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U22, U23, U24, U25
- Display: Un-Toner Missing [U22-Yellow Toner Missing] [U23-Magenta Toner Missing] [U24-Cyan Toner Missing] [U25-Black Toner Missing]
- Description: The toner is either missing or requires reseating to be recognized by the printer. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Inspect the toner cartridge sensor flag. Ensure to moves properly and is not broken. 2. Test the sensor using the test described in “Switch scan test”. Inspect he toner sensor boards wiring harness. 4. Replace the toner sensor board. 5. Replace the engine control board.
- Code: U26, U27, U28, U29
- Display: Un-Drum Error [U26-Yellow Drum Error] [U27-Magenta Drum Error] [U28-Cyan Drum Error] [U29-Black Drum Error]
- Description: The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed and turn on the printer. If the problem persists, install a new imaging drum.
- Troubleshooting Guides: 1. Remove and install the drum unit. 2. Inspect the spring-loaded drum unit contacts (in a set of three). Ensure they are clean and move up and down freely. Remove the assembly and reseat it, if necessary. 3. Test the drum unit contacts using the Drum contact switch test listed in “Switch scan test”. Install a new drum unit. 5. Replace the engine controller board. 6. Replace the print unit chassis.
- Code: U3
- Display: U3-Engine EPROM Missing
- Description: During the printer’s self diagnostics there was a problem detecting the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U4
- Display: U4-Engine SRAM Error
- Description: During the printer’s self diagnostics there was a problem reading the engine SRAM. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U5
- Display: U5-Engine Control Error
- Description: During the printer’s self diagnostics there was a problem with the internal control logic. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Turn the printer off and then on 2. Reset the printer NVRAM using the procedure “Resetting NVRAM”. Replace the engine controller board.
- Code: U6
- Display: U6-Power Supply Error
- Description: During the printer’s self diagnostics it was detected that the power supply voltage is irregularly high. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Inspect the front and rear power supply fans. Ensure they is running correctly and are not blocked. The front fan blows into the chassis. The rear fan blows out from the chassis. 2. Turn the printer off and then on. 3. Replace the low-voltage power supply. 4. Replace the engine controller board.
- Code: U7
- Display: U7-Feeder Home Error
- Description: An error has been detected with the home position of the front paper feeder. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Test the manual bypass feeder home sensor using the test described in “Switch scan test”. Inspect the sensor and its wiring harness. 3. Replace the engine controller board.
- Code: U8
- Display: U8-Controller Fan Error
- Description: An error has been detected with the controller cavity cooling fan. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Inspect the electrical chassis fan to see if it is running and not blocked. 2. Inspect the fan’s wiring harness. 3. Replace the fan. 4. Replace the engine controller board.
- Code: U9
- Display: U9-Supply Fan Error
- Description: An error has been detected with the power supply cooling fan. Turn off the printer, wait 15 seconds, then turn on the printer.
- Troubleshooting Guides: 1. Inspect the main cooling fan to see if it is running and not blocked. 2. Inspect the fan’s wiring harness. 3. Replace the fan. 4. Replace the engine controller board.
- Code: W1, W2, W3, W4
- Display: Wn-Toner Low [W1-Yellow Toner Low] [W2-Magenta Toner Low] [W3-Cyan Toner Low] [W4-Black Toner Low]
- Description: The level of toner in the toner cartridge is low. The toner cartridge should be replaced soon, as it is near its end of life. Printing can continue until the toner cartridge is empty; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the toner cartridge is replaced.
- Troubleshooting Guides:
- Code: W11
- Display: W11-Tray 1 Paper Low
- Description: The printer has detected that the paper level in Tray 1 is low. Printing can continue until the tray runs out of paper. Reload the tray as soon as possible to avoid printing interruptions.
- Troubleshooting Guides:
- Code: W12
- Display: W12-Tray 2 Paper Low
- Description: The printer has detected that the paper level in Tray 2 is low. Printing can continue until the tray runs out of paper. Reload the tray as soon as possible to avoid printing interruptions.
- Troubleshooting Guides:
- Code: W13
- Display: W13-Tray 3 Paper Low
- Description: The printer has detected that the paper level in Tray 3 is low. Printing can continue until the tray runs out of paper. Reload the tray as soon as possible to avoid printing interruptions.
- Troubleshooting Guides:
- Code: W16
- Display: Fuse Cut Error
- Description: For the new Customer Replaceable Consumable (imaging drums, transfer belt or fuser) just installed, the printer did not detect the CRC’s “new/used” fuse blow. An internal fuse of a new CRC ordinarily blows a few seconds after the CRC is installed. If the fuse cannot be blown, then the consumable’s counter can’t be reset and the “consumable expired / replace” messages will not go away.
- Troubleshooting Guides: 1. Remove the CRC. 2. Cycle the printer’s power. 3. Install the CRC again. If the error still occurs, try a different CRC. 4. If error reoccurs with a different CRC, replace the engine controller board. 5. Replace the print unit chassis.
- Code: W5
- Display: W5-Transfer Belt Near End Of Life
- Description: The transfer belt is near its end of life. Printing can continue until the printer determines that the transfer belt is at its end of life; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the transfer belt is replaced.
- Troubleshooting Guides:
- Code: W6
- Display: W6-Fuser Near End Of Life
- Description: The fuser is near its end of life. Printing can continue until the printer determines that the fuser is at its end of life; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the fuser is replaced.
- Troubleshooting Guides:
- Code: W7, W8, W9, W10
- Display: Wn-Drum Near End Of Life [W7-Yellow Drum Near End Of Life] [W8-Magenta Drum Near End Of Life] [W9-Cyan Drum Near End Of Life] [W10-Black Drum Near End Of Life]
- Description: The imaging drum is near its end of life. Printing can continue until the printer determines that the imaging drum is at its end of life; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the imaging drum is replaced.
- Troubleshooting Guides:
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
– Get more information about Epson XP 15000 troubleshooting, click here
Xerox printer reset software introduction:
Notes before resetting Xerox printer:
– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Xerox printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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