Xerox 5355 error and solving error codes

– Compatible Printer model: Xerox 5355
– Xerox 5355 Error Codes with quick guides:

Code: 01-01
Description: Frequency monitoring and zero cross problem

Code: 01-02
Description: Interlock

Code: 01-03
Description: AC power problem

Code: 01-04
Description: Finisher interlock

Code: 01-05
Description: 24v problem

Code: 03-01
Description: Optics to main board communication problem

Code: 03-02
Description: Software reset problem

Code: 03-03
Description: Could be punched holes in the lead edge of the original

Code: 03-04
Description: Software problem

Code: 03-06
Description: Low battery

Code: 03-07
Description: NVM not initialized or is missing or defective

Code: 03-17
Description: Communication problem between main board and finisher board

Xerox 5355 error and solving error codes

Solve Xerox 5355 Error codes

Code: 03-18
Description: Initializes one NVM counter to agree to others

Code: 03-19
Description: All three NVM counter to agree with others

Code: 03-20
Description: Main board/interface board problems

Code: 03-21
Description: Problem with RIC NVM

Code: 03-22
Description: RIC modem problem

Code: 03-23
Description: RIC real time clock failure.

Code: 03-25
Description: RIC NVM problem or not initialized

Code: 03-27
Description: NVM problem

Code: 03-28
Description: Watchdog software problem

Code: 03-29
Description: Microprocessor crystal not at correct frequency

Code: 03-30
Description: No software response from finisher after 20 seconds have elapsed

Code: 06-01
Description: Lens did not reach 1.1 position

Code: 06-02
Description: 1/2 rate scanner problem

Code: 06-03
Description: Scan home problem

Code: 06-04
Description: Scan home problem

Code: 06-05
Description: Scan home problem

Code: 06-06
Description: Scan encoder

Code: 06-07
Description: Scan encoder

Code: 06-08
Description: Scan drive boost

Code: 06-09
Description: Scan encoder

Code: 06-11
Description: Scan encoder pulse phases

Code: 06-12
Description: Insufficient scan damping

Code: 07-01
Description: Duplex tray not home during duplexing

Code: 07-02
Description: Tray 2 not home when selected

Code: 07-13
Description: Tray 2 height sensor problem

Code: 07-15
Description: Tray 2 empty

Code: 07-16
Description: Tray 1 door open

Code: 07-18
Description: Tray 1 stack sensor

Code: 07-22
Description: Tray 1 empty

Code: 07-26
Description: Tray 1 bypass switch actuated too long

Code: 07-27
Description: Tray 1 bypass switch deactuated too early

Code: 07-30
Description: Paper in duplex

Code: 07-31
Description: Paper in duplex

Code: 07-32
Description: Duplex tray empty, when paper should be there

Code: 08-10
Description: Paper did not reach tray 2 input tray sensor

Code: 08-11
Description: Paper did not reach duplex input sensor

Code: 08-12
Description: Paper did not reach tray 1

Code: 08-14
Description: Paper did not leave tray 2 input sensor quickly enough

Code: 08-18
Description: Trail edge did not reach tray 2 input sensor quickly enough

Code: 08-19
Description: Trail edge did not reach tray 1 input sensor quickly enough

Code: 08-20
Description: Paper in duplex

Code: 08-21
Description: Paper in tray 2 input

Code: 08-22
Description: Paper in tray 2 or duplex at wrong time

Code: 08-23
Description: Paper at tray 1 input at wrong time

Code: 08-24
Description: Paper in tray 1 at wrong time

Code: 08-28
Description: Upper and lower nips problem

Code: 09-08
Description: Low toner condition

Code: 09-12
Description: Drum signals are out of range

Code: 09-13
Description: Unstable drum patch readings

Code: 09-15
Description: Patch is too dark

Code: 09-16
Description: Patch is too light

Code: 09-17
Description: Open toner container access cover

Code: 09-18
Description: Low toner level

Code: 09-21
Description: Low toner sensor disconnected

Code: 09-22
Description: Low toner condition, even after machine has been theoretically, adding toner

Code: 10-02
Description: Low fuser temperature

Code: 10-03
Description: High fuser temperature

Code: 10-06
Description: Paper did not reach out put switch

Code: 10-07
Description: Paper stayed on output switch

Code: 10-10
Description: Paper did not reach decurler sensor

Code: 10-11
Description: Paper did not reach decurler sensor

Code: 10-12
Description: Paper on decurler sensor

Code: 10-13
Description: Paper did not reach duplex entry sensor in time

Code: 10-14
Description: Paper did not reach duplex entry sensor in time

Code: 10-15
Description: Paper on entry sensor at wrong time

Code: 10-17
Description: Fuser temperature is too high and fuser relay has deactuated

Code: 12-01
Description: Paper at finisher input sensor

Code: 12-02
Description: Paper did not reach finisher

Code: 12-03
Description: Paper reached finisher too soon

Code: 12-05
Description: Paper at stapler

Code: 12-06
Description: Paper at stapler

Code: 12-07
Description: Paper did not reach stapler

Code: 12-08
Description: Paper did not reach stapler

Code: 12-10
Description: Complied motor not working properly

Code: 12-15
Description: Eject motor problem and/or eject encoder

Code: 12-20
Description: Stacker motor problem

Code: 12-21
Description: Stacker interlock

Code: 12-22
Description: Stacker bottom sensor

Code: 12-23
Description: Stacker bottom sensor

Code: 12-24
Description: Stacker bottom sensor senses full

Code: 12-25
Description: Stack height sensor

Code: 12-26
Description: Stack height sensor

Code: 12-27
Description: Stack height sensor

Code: 12-30
Description: Offset home sensor

Code: 12-31
Description: Offset home sensor

Code: 12-32
Description: OCT switch

Code: 12-35
Description: Eject nip carriage

Code: 12-36
Description: Eject cam interlock

Code: 12-37
Description: Eject nip carriage open timing

Code: 12-38
Description: Eject cam interlock

Code: 12-40
Description: Tamper motor

Code: 12-41
Description: Tamper home problem

Code: 12-42
Description: Tamper home sensor

Code: 12-43
Description: Staple load sensor

Code: 12-44
Description: Tamper home sensor

Code: 12-45
Description: Tamper home sensor

Code: 12-50
Description: Low on staples

Code: 12-51
Description: Stapler home sensor

Code: 12-52
Description: Stapler home sensor

Code: 12-53
Description: Eject cam interlock

Code: 33-37
Description: Too few documents

Code: 55-01
Description: RDH interlock switch open during use

Code: 55-04
Description: Paper on bypass sensor

Code: 55-05
Description: Paper at vacuum timing sensor

Code: 55-06
Description: Paper on output sensor

Code: 55-10
Description: No paper reached S31

Code: 55-20
Description: Paper did not leave S31 at correct time

Code: 55-24
Description: Set counter arm problem

Code: 55-25
Description: Documents in input tray not detected

Code: 55-27
Description: Lead edge did not reach S35 at correct time

Code: 55-2955 …55-30
Description: Trail edge did not reach S35 at correct time

Code: 55-31
Description: S32, ADF registration sensor did not see paper at correct time

Code: 55-32
Description: S32 did not see trail edge at correct time

Code: 55-33
Description: S36 One too many documents

Code: 55-36
Description: One too many documents

Code: 55-39
Description: Hole count problem on document feeder belt

Code: 55-40
Description: Document belt travel problem

Code: 55-41
Description: Document belt mistracking or skewing

Code: 55-45
Description: Paper at inverter sensor

Code: 55-47
Description: Inverter sensor did not see paper lead edge at correct time

Code: 55-49
Description: More than 50 sheets in input tray

Code: 55-50
Description: Right side interlock

Code: 55-51
Description: Left side interlock

Code: 55-55
Description: Document on glass

Code: 93-93
Description: NVM has to be initialized after new software installed

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

– Get more information about Epson XP 15000 troubleshooting, click here

Xerox printer reset software introduction:

Notes before resetting Xerox printer:

– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Xerox printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here

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Xerox 5355 error and solving error codes