[SOLVED] Quick fix Konica-Minolta Di2011 list error codes
– Compatible Printer model: Konica-Minolta Di2011
– Konica-Minolta Di2011 Error Codes with quick guides:
- Code: C0000
- Description: Main Motor malfunction
• The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the Main Motor has started turning. - Troubleshooting Guides: 1 Check M1 connectors for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. 4 Change PWB-A. 5 Change PU1.
- Code: C0044
- Description: ADF Cooling Fan Failure (Only when the optional AFR19 is mounted)
• Refer to the option service manual (AFR-19) for details. - Troubleshooting Guides: 1 Check the motor connectors for paper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M3-ADF operation check. 4 Replace PBA-CONT.
- Code: C0045
- Description: Fusing Cooling Fan Motor malfunction
• The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a continuous 1-sec. period while the Fusing Cooling Fan Motor is turning at full speed or decelerated speed. - Troubleshooting Guides: 1 Check M3 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M3 operation check PWB-A PJ22A-1 (REM) C-2. 4 Change PWB-A. 5 Change PU1.
- Code: C004E
- Description: Power Supply Cooling Fan Motor malfunction
• The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a continuous 1-sec. period while the Power Supply Cooling Fan Motor Remote signal remains ON (for full-speed rotation) or OFF (for decelerated-speed rotation). - Troubleshooting Guides: 1 Check M4 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M4 operation check PU1 CN7PU1-1 (REM) F-12. 4 Change PWB-A. 5 Change PU1.
- Code: C0070
- Description: Toner Replenishing Motor malfunction
• The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a continuous 3.5-sec. period while the Toner Bottle is turning. • The Toner Bottle Home Position Sensor (PC7) outputs a LOW signal for a continuous 2-sec. period while the Toner Bottle is turning. - Troubleshooting Guides: 1 Check M6 connectors for proper connection and correct as necessary. 2 Check M6 for correct drive coupling and correct as necessary. 3 M6 operation check PWB-A PJ16A-1 (REM) B-8 4 PC7 sensor check PWB-A PJ16A-5 (ON) B-8. 5 Change PWB-A. 6 Change PU1.
- Code: C0210
- Description: Abnormal image transfer voltage
• The image transfer voltage remains more than 100 V continuously for a given period of time while the PC Drum remains stationary. - Troubleshooting Guides: 1 Check the Image Transfer Roller for installation. 2 Change HV1. 3 Change PWB-A.
- Code: C03FF
- Description: Faulty Model Setting
• Model Setting of Adjust available from the Service mode is incorrectly set. - Troubleshooting Guides:
- Code: C0500
- Description: Warm-up failure
• The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. From room temperature to 100°C: 35 sec. From 100°C to 140°C: 25 sec. From 140°C to the completion of the warm-up cycle: 20 sec. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0500
- Description: Warm-up failure (for the model having two Fusing Roller Heater Lamps)
• The Fusing Roller Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle has been started and thus the warm-up cycle is not completed. • The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. From room temperature to 60°C: 4 sec. From 60°C to 100°C: 2 sec. From 100°C to 130°C: 1 sec. From 130°C to 155°C: 0.5 sec. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0501
- Description: Warm-up failure 2 (for the model having two Fusing Roller Heater Lamps)
• The Fusing Roller Sub Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle has been started and thus the warm-up cycle is not completed. • The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. From room temperature to 60°C: 7 sec. From 60°C to 100°C: 2 sec. From 100°C to 130°C: 1 sec. From 130°C to 155°C: 0.5 sec. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0510
- Description: Fusing failure (abnormally low fusing temperature)
• The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during the standby state. • The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0511
- Description: Fusing failure (abnormally low fusing temperature 2)
• The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during the standby state. • The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0520
- Description: Fusing failure (abnormally high fusing temperature)
• The temperature detected by the Fusing Roller Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0521
- Description: Fusing failure (abnormally high fusing temperature 2)
• The temperature detected by the Fusing Roller Sub Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. F-2 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B E-16 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. D-2 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0650
- Description: Faulty Scanner Home Position Sensor
• The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is energized for a given number of steps after the sequence to bring the Scanner back to its home position has been started at the end of a scan motion and during re-shading. • The Scanner Home Position Sensor (PC10) does not go from LOW to HIGH when the Scanner Motor (M5) is energized for a given number of steps after a scan motion has been started at the end of a Scanner Home Position Sensor home check scan motion and during re-shading. - Troubleshooting Guides: 1 Check M5 connectors for proper connection and correct as necessary. 2 Check M5 for correct drive coupling and correct as necessary. 3 M5 operation check. 4 Scanner operation check. 5 PC10 sensor check. 6 Change PWB-C/C.
- Code: C0B60
- Description: Bin Switching Motor malfunction (Only when the optional JS-204 is mounted)
- Troubleshooting Guides:
- Code: C0B80
- Description: Shift Motor malfunction (Only when the optional OT-103 is mounted)
- Troubleshooting Guides:
- Code: C0F32
- Description: Faulty ATDC Sensor
• The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started a time 2.0 sec. after the Main Motor (M1) has started turning is less than 5% (greater than 4.63 V). • The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is 19% or more (1.41 V or less). - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the ATDC Sensor connectors for proper connection and correct as necessary. 3 Change UN1. 4 Run ?gATDC Auto Adjust 5 Change PWB-A 6 Change PU1.
- Code: C0F33
- Description: Improperly adjusted ATDC Sensor
• The adjustment of the ATDC control voltage is not completed within 1 sec. after sampling has started of the ATDC Sensor (UN1) as part of an operation of ATDC Sensor Automatic Adjustment. • The ATDC Sensor control voltage falls outside the range of 5.39 V to 8.15 V during an operation of ATDC Sensor Automatic Adjustment. - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the ATDC Sensor connectors for proper connection and correct as necessary. 3 Change UN1. 4 Run ?gATDC Auto Adjust 5 Change PWB-A 6 Change PU1.
- Code: C1038
- Description: Engine connection failure
Master Board (PWB-A) to Control Board (PWB-C/C) connection failure • There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for 1.5 sec. or more. • An error command signal is transmitted from the Control Board (PWB-C/C) to Master Board (PWB-A). • An error status signal is transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C). - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check the PWB-A connectors for proper connection and correct as necessary. 3 Check the PWB-C/C connectors for proper connection and correct as necessary. 4 Check for proper connection between PWB-A and PWB-C/C and correct as necessary. 5 Change PWB-A. 6 Change PWB-C/C.
- Code: C1200
- Description: Faulty ASIC/memory
ASIC/memory (for image and control) fault • A write or read error occurs with SRAM on the Control Board (PWB-C/C). Startup failure • A LOW Polygon Motor (M2) Lock signal is not detected within a given period of time that begins 1 sec. after the Polygon Motor has started turning. - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check memory on PWB-C/C for connection and correct as necessary. 3 Change PWB-C/C.
- Code: C1300
- Description: Polygon Motor malfunction
Lock signal fault: Unstable after the first Lock signal has been detected • For a period of 1 sec. after the first LOW Polygon Motor (M2) Lock signal (first Lock) has been detected, the next LOW Polygon Motor Lock signal is not detected. Lock signal fault: Lock signal out-of-timing • A LOW Polygon Motor (M2) Lock signal is not detected for a continuous given period of time while the rotation of the Polygon Motor remains stabilized. Faulty Lock signal • A LOW Polygon Motor (M2) Lock signal is detected for a given period of time or more when the Polygon Motor remains deenergized. - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check for proper connection between the PH Unit and Master Board and correct as necessary. 3 Change the PH Unit. 4 Change PWB-A.
- Code: C133B
- Description: Communication with option error
• It is not possible to communicate with the Printer Board within a predetermined period of time during a print cycle. - Troubleshooting Guides:
- Code: C133D
- Description: ROM check error
• An error is detected of the flash ROM chip on the Fax Board when the Power Switch is turned ON. - Troubleshooting Guides:
- Code: C13F0
- Description: Faulty HSYNC
Laser scanning system malfunction • The SOS Sensor does not detect a rising edge of SOS within a given period of time after the Polygon Motor (M2) has started turning and a laser output has been started. • The SOS Sensor detects no rising edges of SOS while VIA (image area control) is ON. - Troubleshooting Guides:
- Code: C1468
- Description: Faulty EEPROM
EEPROM fault • Data cannot be written in EEPROM. • Data stored in EEPROM is wrong. - Troubleshooting Guides: 1 Turn OFF the Power Switch and unplug the power cord. Then, plug in the power cord and turn ON the Power Switch again. 2 Check EEPROM (U16) on PWB-C/C for proper connection and correct as necessary. 3 Change PWB-A. 4 Change EEPROM.
- Code: C14A3
- Description: IR fluorescent lamp fault
The Exposure Lamp (LA2) of the Scanner fails to turn ON. • The intensity of the Exposure Lamp is a predetermined value or less during shading and re-shading. - Troubleshooting Guides: 1 Check that the Exposure Lamp (LA2) turns ON when the Power Switch is turned ON and correct or replace as necessary. 2 Check connectors on PU2 for proper connection and correct as necessary. 3 Check connectors on PWB-J for proper connection and correct as necessary. 4 Change PWB-C/C.
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