[SOLVED] Quick fix Konica-Minolta C31P list error codes

[SOLVED] Quick fix Konica-Minolta C31P list error codes

– Compatible Printer model: Konica-Minolta bizhub C31P
– Konica-Minolta bizhub C31P Error Codes with quick guides:

• Code: 0010
• Display: P MOTOR 1
• Description: Color PC drum motor malfunction
  • The color PC drum motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the color PC drum motor is being rotated.
• Troubleshooting Guides: 1 Check the M2 connector for proper connection and correct as necessary. 2 Check M2 for proper drive coupling and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 M2 operation check. 5 Change M2. 6 Change MFPB. 7 Change DCPU.

• Code: 0017
• Display: P MOTOR 2
• Description: Intermediate transport motor malfunction
  • The intermediate transport motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the intermediate transport motor is being rotated.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check M3 for proper drive coupling and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 M3 operation check. 5 Change M3. 6 Change MFPB. 7 Change DCPU.

• Code: 0018
• Display: D MOTOR 2
• Description: Developing motor /K malfunction
  • The developing motor /K does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor /K is being rotated.
• Troubleshooting Guides: 1 Check the M5 connector for proper connection and correct as necessary. 2 Check M5 for proper drive coupling and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 M5 operation check. 5 Change M5. 6 Change MFPB. 7 Change DCPU.

• Code: 001B
• Display: D MOTOR 1
• Description: Developing motor / Y,M,C malfunction
  • The developing motor /Y,M,C does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor /Y,M,C is being rotated.
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 Check the MFPB connector for proper connection and correct as necessary. 3 M1 operation check. 4 Change driving unit. 5 Change MFPB. 6 Change DCPU.

• Code: 0046
• Display: FUSER FAN
• Description: Fusing fan motor malfunction
  • The fusing fan motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the fusing fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM2 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM2 operation check. 4 Change FM2. 5 Change MFPB.

• Code: 004C
• Display: OZONE FAN
• Description: Ozone ventilation fan motor malfunction
  • The ozone ventilation fan motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the ozone ventilation fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM3 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM3 operation check. 4 Change FM3. 5 Change MFPB.

• Code: 004E
• Display: POWER FAN
• Description: DC power supply fan motor malfunction
  • The DC power supply fan motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the DC power supply fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM1 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM1 operation check. 4 Change FM1. 5 Change MFPB.

• Code: 0060
• Display: FUSER MOTOR
• Description: Fusing motor malfunction
  • The fusing motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the fusing motor is being rotated.
• Troubleshooting Guides: 1 Check the M4 connector for proper connection and correct as necessary. 2 Check the fusing unit driving mechanism for possible overload and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 M4 operation check. 5 Change M4. 6 Change MFPB.

• Code: 0094
• Display: XFER DETACH 2
• Description: 2nd image transfer pressure / retraction failure
  • The retraction position sensor /2 is not activated (retracted position) within a given period of time after the retraction sequence of the 2nd transfer roller has been started.
  • The retraction position sensor /2 is not deactivated (pressed position) within a given period of time after the pressure sequence of the 2nd transfer roller has been started.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the CL5 connector for proper connection and correct as necessary. 3 Check M3 for proper drive coupling and correct as necessary. 4 Check CL5 for proper drive coupling and correct as necessary. 5 Check the MFPB connector for proper connection and correct as necessary. 6 PS10 sensor check. 7 CL5 operation check. 8 M3 operation check. 9 Change M3. 10 Change CL5. 11 Change MFPB.

• Code: 0096
• Display: XFER DETACH 1
• Description: 1st image transfer pressure / retraction failure
  • The retraction position sensor /1 is not activated (retracted position) within a given period of time after the intermediate transport motor has started rotating.
  • The retraction position sensor /1 is not deactivated (pressed position) within a given period of time after the intermediate transport motor has started rotating.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the CL4 connector for proper connection and correct as necessary. 3 Check M3 for proper drive coupling and correct as necessary. 4 Check CL4 for proper drive coupling and correct as necessary. 5 Check the MFPB connector for proper connection and correct as necessary. 6 PS9 sensor check. 7 CL4 operation check. 8 M3 operation check. 9 Change M3. 10 Change CL4. 11 Change MFPB.

• Code: 0300
• Display: POLYGON MOTOR
• Description: Polygon motor malfunction
  • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PH unit. 3 Change MFPB.

• Code: 0310
• Display: LASER ERROR
• Description: Laser malfunction
  • The SOS signal is not detected within a given period of time after the output of the laser has been started.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PH unit. 3 Change MFPB.

• Code: 0500
• Display: FUSER ERROR
• Description: Heating roller warm-up failure
  • The thermistor /1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0501
• Display: FUSER ERROR
• Description: Fusing pressure roller warm-up failure
  • The thermistor /2 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0510
• Display: FUSER ERROR
• Description: Abnormally low heating roller temperature
  • The temperature detected by the thermistor /1 remains lower than the specified value for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0511
• Display: FUSER ERROR
• Description: Abnormally low fusing pressure roller temperature
  • The temperature detected by the thermistor /2 remains lower than the specified value for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0520
• Display: FUSER ERROR
• Description: Abnormally high heating roller temperature
  • The temperature detected by the thermistor /1 remains higher than the specified value for a given period of time or longer.
  • The heater lamp remains ON for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0521
• Display: FUSER ERROR
• Description: Abnormally high fusing pressure roller temperature
  • The temperature detected by the thermistor /2 remains higher than the specified value for a given period of time or longer
• Troubleshooting Guides: 1 Check the fusing unit for correct installation (whether it is secured in position). 2 Check the fusing unit, DCPU, and MFPB for proper connection and correct as necessary. 3 Change fusing unit. 4 Change MFPB. 5 Change DCPU.

• Code: 0B30
• Display: FINISHER ERROR
• Description: Finisher aligning plate drive malfunction
• Troubleshooting Guides:

• Code: 0B47
• Display: FINISHER ERROR
• Description: Finisher media holding drive malfunction
• Troubleshooting Guides:

• Code: 0B48
• Display: FINISHER ERROR
• Description: Finisher exit roller pressure/retraction malfunction
• Troubleshooting Guides:

• Code: 0B4A
• Display: FINISHER ERROR
• Description: Finisher aligning belt pressure/retraction malfunction
• Troubleshooting Guides:

• Code: 0B4C
• Display: FINISHER ERROR
• Description: Finisher media ejector motor malfunction
• Troubleshooting Guides:

• Code: 0BA0
• Display: FINISHER ERROR
• Description: Finisher tray up/down motor ascent/descent drive malfunction
• Troubleshooting Guides:

• Code: 0BE1
• Display: FINISHER ERROR
• Description: Finisher fan motor malfunction
• Troubleshooting Guides:

• Code: 0F52
• Display: TE SENSOR Y
• Description: Toner level sensor /Y malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the TLSB and MFPB for proper connection and correct as necessary. 2 Change TLSB. 3 Change MFPB.

• Code: 0F53
• Display: TE SENSOR M
• Description: Toner level sensor /M malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the TLSB and MFPB for proper connection and correct as necessary. 2 Change TLSB. 3 Change MFPB.

• Code: 0F54
• Display: TE SENSOR C
• Description: Toner level sensor /C malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the TLSB and MFPB for proper connection and correct as necessary. 2 Change TLSB. 3 Change MFPB.

• Code: 0F55
• Display: TE SENSOR K
• Description: Toner level sensor /K malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the TLSB and MFPB for proper connection and correct as necessary. 2 Change TLSB. 3 Change MFPB.

• Code: 133B
• Display: FINISHERE COMMUNICATION
• Description: Finisher communication error
  • A communication error occurs between the main body and the finisher.
• Troubleshooting Guides: 1 Reboot the main body. 2 Change FSCB. 3 Change MFPB.

• Code: 13C0
• Display: ENGINE H/W ERROR
• Description: MFP board malfunction
  • A communication error occurs in MFP board (MFPB).
• Troubleshooting Guides: 1 Reboot the main body. 2 Change MFPB.

• Code: 13E2
• Display: FLASH WRITE
• Description: Flash ROM write error
  • Flash ROM writing is found faulty during a check.
• Troubleshooting Guides: 1 Check the MFPB for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB.

• Code: 13E3
• Display: FLASH DEVICE
• Description: Flash ROM device fault
  • An erase error occurs during erasing of data in flash ROM.
• Troubleshooting Guides: 1 Check the MFPB for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB.

• Code: 3C00
• Display: EEPROM1
• Description: Trouble related to security
  • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON.
• Troubleshooting Guides:

• Code: 3C10
• Display: EEPROM2
• Description: Trouble related to security
  • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON.
• Troubleshooting Guides:

• Code: 3FFB
• Display: FINISHER ROM
• Description: Finisher flash ROM error
  • An error occurs with flash ROM of the optional staple finisher.
• Troubleshooting Guides: 1 Check the FSCB for proper connection and correct as necessary. 2 Change FSCB.

• Code: C002
• Display: RAM ERROR
• Description: RAM error at startup (standard memory)
  • RAM error at standard memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change PRCB.

• Code: C003
• Display: RAM ERROR
• Description: RAM error at startup (expanded memory)
  • RAM error at expanded memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change PRCB.

• Code: C013
• Display: H/W ADDRESS
• Description: MAC address error at startup
  • Invalid MAC address is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Change PRCB.

• Code: C015
• Display: BOOT ROM
• Description: Boot ROM error at startup
  • Boot ROM error is detected during printer startup.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Change PRCB.

• Code: C025
• Display: CONTROLLER ROM
• Description: Controller ROM error (Configuration information error)
  • Lead error of destination setting file is detected during the printer starting.
• Troubleshooting Guides:

• Code: C026
• Display: CONTROLLER ROM
• Description: Controller ROM error (Access error)
  • Flash ROM access error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change PRCB.

Solve Konica-Minolta bizhub C31P Error codes

• Code: C027
• Display: CONTROLLER ROM
• Description: Controller ROM error (Data error)
  • Final check sum error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change PRCB.

• Code: C050
• Display: HDD ERROR
• Description: HDD access error
  • When correct access to the hard disk kit is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the HDD connector for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change HDD. 5 Change PRCB.

• Code: C051
• Display: HDD DISK FULL
• Description: HDD full error
  • Range for user space is full during access to the hard disk kit.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in “PROOF/PRINT MENU” to increase the available range for user space. 3 Check the HDD connector for proper connection and correct as necessary. 4 Format HDD with “SYS DEFAULT MENU/ HDD FORMAT.” 5 Change HDD.

• Code: C052
• Display: CARD ERROR
• Description: Compact flash access error
  • When correct access to the compact flash card is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the compact flash for proper connection and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change compact flash. 5 Change PRCB.

• Code: C053
• Display: CARD FULL
• Description: Compact flash full error
  • Range for user space is full during access to the compact flash card.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the compact flash for proper connection and correct as necessary. 3 Change compact flash.pr

• Code: C060
• Display: UPDATE ERROR
• Description: Firmware update error
  • Firmware update fails to complete correctly during update.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Check the firmware update file and if the file is not the correct one, update the firmware again. 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again. 5 Update the firmware again. . . 6 Check the PRCB connector for proper connection and correct as necessary. 7 Change PRCB.

• Code: C071
• Display: H/W CONFIG ERROR
• Description: Hardware configuration error
  • An error occurs with hardware configuration (video clock etc.).
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Change PRCB.

• Code: FFFF
• Display: I/F COMM ERROR
• Description: Interface Communication error
  • Correct communication is failed when receiving/ sending the command between MFPB and PRCB.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change MFPB. 5 Change PRCB.

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