[SOLVED] Quick fix Konica-Minolta C25 list error codes

[SOLVED] Quick fix Konica-Minolta C25 list error codes

– Compatible Printer model: Konica-Minolta bizhub C25
– Konica-Minolta bizhub C25 Error Codes with quick guides:

• Code: 0010
• Description: Color PC drum motor malfunction
  • The color PC drum motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the color PC drum motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M4-PRCB PJ12 for proper connection and correct as necessary. 2 Check the M4 connector for proper drive coupling and correct as necessary. 3 M4 operation check. 4 Change M4. 5 Change PRCB.

• Code: 0017
• Description: Main motor malfunction
  • The main motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the main motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 M2 operation check. 4 Change M2. 5 Change PRCB.

• Code: 0018
• Description: Developing motor malfunction
  • The developing motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M1-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M1 connector for proper drive coupling and correct as necessary. 3 M1 operation check. 4 Change M1. 5 Change PRCB.

• Code: 004A
• Description: Cooling fan motor malfunction
  • The cooling fan motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the cooling fan motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between FM11-relay CN27-PRCB PJ10 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM11 operation check. 4 Change FM11. 5 Change PRCB.

• Code: 004E
• Description: DC power supply fan motor malfunction
  • The DC power supply fan motor does not rotate evenly even after the lapse of a given period of time while it is being started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the DC power supply fan motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between FM10-relay CN43-PRCB PJ3 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM10 operation check. 4 Change FM10. 5 Change PRCB.

• Code: 0062
• Description: Tray 3 media feed motor malfunction
  • The motor lock signal remains HIGH for a given period of consecutive time while the media feed motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M1-PCCB PJ3 for proper connection and correct as necessary. 2 Check the connector between PCCB PJ1, PJ2-relay CN53-PRCB PJ7 for proper connection and correct as necessary. 3 Check the M1 connector for proper drive coupling and correct as necessary. 4 M1 operation check. 5 Change M1. 6 Change PCCB. 7 Change PRCB.

• Code: 0094
• Description: 2nd image transfer pressure / retraction failure
  • The IDC sensor does not come into the condition where the level detection is available (retracted position = IDC sensor shutter is open) within a given period of time after the 2nd transfer release solenoid has turned ON.
  • The IDC sensor does not come into the condition where the level detection is not available (pressed position = IDC sensor shutter is closed) within a given period of time after the 2nd transfer release solenoid has turned ON.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the connector between IDC-PRCB PJ19 for proper connection and correct as necessary. 4 Check the connector between SD2-relay CN23-PRCB PJ24 for proper connection and correct as necessary. 5 IDC sensor check. 6 SD2 operation check. 7 M2 operation check. 8 Change SD2. 9 Change M2. 10 Change IDC. 11 Change PRCB.

• Code: 0096
• Description: 1st image transfer pressure / retraction failure
  • The 1st transfer release sensor is not activated (retracted position) within a given period of time after the 1st transfer release solenoid has turned ON. • The 1st transfer release sensor is not deactivated (pressed position) within a given period of time after the 1st transfer release solenoid has turned ON.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the connector between PS17-PRCB PJ26 for proper connection and correct as necessary. 4 Check the connector between SD1-relay CN25-PRCB PJ13 for proper connection and correct as necessary. 5 PS17 sensor check. 6 SD1 operation check. 7 M2 operation check. 8 Change PS17. 9 Change SD1. 10 Change M2. 11 Change PRCB.

• Code: 0300
• Description: Polygon motor malfunction
  • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started.
  • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary. 2 Change PH unit. 3 Change PRCB.

• Code: 0310
• Description: Laser malfunction
  • The SOS signal is not detected within a given period of time after the output of the laser has been started.
• Troubleshooting Guides: 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary. 2 Check the connector between PH unit- MFPB/2 CN15 for proper connection and correct as necessary. 3 Change PH unit. 4 Change PRCB.

• Code: 0500
• Description: Heating roller warm-up failure
  • The thermistor /1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0502
• Description: Thermistor open-circuit failure
  • The temperature detected by the thermistor/1 does not reach a predetermined level even after the lapse of a given period time after the warm-up cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0503
• Description: Thermistor resistance failure
  • The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0510
• Description: Abnormally low heating roller temperature
  • The temperature detected by the thermistor /1 remains lower than the specified value for a given period of time or longer
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0520
• Description: Abnormally high heating roller temperature
  • The temperature detected by the thermistor /1 remains higher than the specified value for a given period of time or longer.
  • The heater lamp remains ON for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0650
• Description: Scanner home sensor abnormalities
  • A low motor lock signal is not detected even after the lapse of a predetermined period of time after the polygon motor has been started.
  • The motor lock signal remains HIGH for a predetermined consecutive period of time while the polygon motor remains energized.
• Troubleshooting Guides: 1 Check to see if the lock lever of the Scanner unit is unlocked and unlock the lock lever if it is locked. 2 Check the M101 connector for proper connection and correct as necessary. 3 Check M101 for proper drive coupling and correct as necessary. 4 Check the PRCB connector for proper connection and correct as necessary. 5 M101 operation check. MFPB/1 P106 C-1 6 Change PRCB. 7 Change DCPU.

• Code: 0F52
• Description: Toner level sensor/Y malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F53
• Description: Toner level sensor/M malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F54
• Description: Toner level sensor/C malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F55
• Description: Toner level sensor/K malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 1038
• Description: Engine connect error
  • Printer control board (PRCB) to MFP board/1 (MFPB/1) connection failure.
  • The copier determines that there is an error if the print control board (PRCB) fails to send an acknowledgement signal to the MFP board/1 (MFPB/1) for a given period of time or more.
  • An error command signal is transmitted from the MFP board/1 (MFPB/1) to printer control board (PRCB).
  • An error status signal is transmitted from the printer control board (PRCB) to MFP board/1 (MFPB/1).
• Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Check for proper connection between PRCB and MFPB/1 and correct as necessary. 5 Change MFPB/1. 6 Change PRCB.

• Code: 133C
• Description: Modem abnormalities
  • Modem on fax board (FAXB) does not work correctly.
• Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the FAXB connector for proper connection and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Check for proper connection between FAXB and MFPB/1 and correct as necessary. 5 Change FAXB. 6 Change MFPB/1.

• Code: 13DD
• Description: Backup data error
  • The engine counter data and the controller counter data are inconsistent.
• Troubleshooting Guides: 1 Select [Service Mode] – [BK Clear], and execute the BK Clear function. 2 Check the connector between MFPB/1 PJ108-PRCB PJ52 for proper connection and correct as necessary. 3 Change PRCB. 4 Change MFPB/1.

• Code: 13E2
• Description: Engine flash ROM write error
  • Flash ROM writing is found faulty during a check
• Troubleshooting Guides: 1 Rewrite the engine firmware. 2 Change PRCB.

• Code: 13E3
• Description: Engine flash ROM device fault
  • An erase error occurs during erasing of data in flash ROM.
• Troubleshooting Guides: 1 Rewrite the engine firmware. 2 Change PRCB.

• Code: 13F0
• Description: Engine control failure
  • An undefined malfunction occurs in the engine section (PRCB, etc.). While the machine is operating, if it detects defective conditions, e.g. the next print is not started after the lapse of a given period of time, it stops operating and the trouble code is displayed.
• Troubleshooting Guides: 1 Reboot the main body.

• Code: 14A3
• Description: IR lamp malfunction
  • The intensity of the light emitted from the exposure lamp of the scanner falls short of the specified value.
• Troubleshooting Guides: 1 Check the exposure lamp for lighting condition when the power switch is turned ON and, if any faulty symptom is evident, correct the scanner unit. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change scanner unit. 4 Change MFPB/1.

• Code: 3C00 … 3C10
• Description: Trouble related to security
  • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON.
• Troubleshooting Guides:

• Code: 3FFF
• Description: Flash ROM write error
  • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware.
  • When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display.
  • If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Rewrite the firmware. 4 Unplug parameter chip (IC51) from PRCB and then plug it back in. 5 Change PRCB. 6 Change MFPB/1.

• Code: 4FFF
• Description: Controller connect error
  • MFP board/1 (MFPB/1) to MFP board/2 (MFPB/2) connection failure
• Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Check for proper connection between MFPB/1 and MFPB/2 and correct as necessary. 5 Change MFPB/2. 6 Change MFPB/1.

• Code: C002
• Description: RAM error at startup (standard memory)
  • RAM error at standard memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C003
• Description: RAM error at startup (expanded memory)
  • RAM error at expanded memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C013
• Description: MAC address error at startup
  • Invalid MAC address is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C015
• Description: Boot ROM error at startup
  • Boot ROM error is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C025
• Description: Controller ROM error (Configuration information error)
  • Lead error of destination setting file is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2

• Code: C026
• Description: Controller ROM error (Access error)
  • Flash ROM access error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2

• Code: C027
• Description: Controller ROM error (Data error)
  • Final check sum error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2.

• Code: C050
• Description: HDD access error
  • When correct access to the hard disk kit is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the HDD connector for proper connection and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Change HDD. 5 Change MFPB/2.

• Code: C051
• Description: HDD full error
  • Range for user space is full during access to the hard disk kit.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PS/PCL PRINT] – [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the HDD connector for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU] – [HDD FORMAT]. 5 Change HDD. 6 Change MFPB/2.

• Code: C052
• Description: Compact flash access error
  • When correct access to the compact flash card is failed during access
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the compact flash for proper connection and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Change compact flash. 5 Change MFPB/2.

• Code: C053
• Description: Compact flash full error
  • Range for user space is full during access to the compact flash card.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PS/PCL PRINT] – [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the compact flash for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU] – [CARD FORMAT]. 5 Change compact flash. 6 Change MFPB/2.

• Code: C060
• Description: Firmware update error
  • Firmware update fails to complete correctly during update.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Check the firmware update file and if the file is not the correct one, update the firmware again. 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again. 5 Update the firmware again. 6 Check the MFPB/1 connector for proper connection and correct as necessary. 7 Change MFPB/2.

Solve Konica-Minolta bizhub C25 Error codes

• Code: CF01
• Description: BB error
  • Contact the responsible people of KONICA MINOLTA before taking some countermeasures.
• Troubleshooting Guides:

• Code: F001
• Description: Controller JAM
  • Controller JAM is occurred.
• Troubleshooting Guides:

• Code: FFFF
• Description: Interface communication error
  • Correct communication is failed when receiving/sending the command between PRCB and MFPB/2.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change PRCB. 5 Change MFPB/2.

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