[SOLVED] Quick fix Konica-Minolta 7719 list error codes
– Compatible Printer model: Konica-Minolta bizhub 7719
– Konica-Minolta bizhub 7719 Error Codes with quick guides:
- Code: C0211
- Description: Bypass tray up/down failure
– While the bypass lift sensor (PS2) is in the OFF state after the power is turned ON, output is finished, or a paper jam is cleared, PS2 is not turned ON within the given time after the bypass pick-up solenoid (SD1) has been turned ON. Then SD1 is turned ON again, but PS2 cannot be turned ON within the given time.
– When the bypass lift sensor (PS2) is in the ON state, PS2 is not turned OFF within the given time after the bypass pick-up solenoid (SD1) has been turned ON. - Troubleshooting Guides: 1 Check the connector between M1-MFPB P006 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 Check the connector between CL1-relay CN3-relay CN6- MFPB P008 for proper connection and correct as necessary. 4 CL1 operation check. 5 Check the connector between SD1-relay CN4-relay CN6- MFPB P008 for proper connection and correct as necessary. 6 M1 operation check. 7 SD1 operation check. 8 Change MFPB.
- Code: C03FF
- Description: Faulty model setting
– “Model Setting” of “Adjust” available from the Service mode is incorrectly set. - Troubleshooting Guides:
- Code: C2351
- Description: Cooling fan motor malfunction
– The fan lock signal remains HIGH for a predetermined continuous period of time while the cooling fan motor (FM2) is turning. - Troubleshooting Guides: 1 Check the connector between FM2-relay CN27-MFPB P013 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM2 operation check. 4 Change MFPB.
- Code: C2557
- Description: Abnormally low toner density detected TCR sensor board
– The T/C ratios detected by the TCR sensor board (TCRSB) are below the threshold for the detection of abnormally low T/C ratio for three successive times. However, if a toner empty condition is detected, this abnormality is not detected. - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSB-relay CN14-MFPB P010 for proper connection and correct as necessary. 3 Change TCRSB. 4 Change MFPB.
- Code: C2558
- Description: Abnormally high toner density detected TCR sensor board
– The T/C ratios detected by the TCR sensor board (TCRSB) are above the threshold for the detection of abnormally high T/C ratio for three successive times.
– The connector between MFPB to TCRSB is disconnected. - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSB-relay CN14-MFPB P010 for proper connection and correct as necessary. 3 Change TCRSB. 4 Change MFPB.
- Code: C255C
- Description: TCR sensor board adjustment failure
– When TCR AUTO ADJUST is performed, the difference between the TCR sensor output voltage determined by TCR AUTO ADJUST and the standard voltage is greater than the threshold value. - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSB-relay CN14-MFPB P010 for proper connection and correct as necessary. 3 Change TCRSB. 4 Change MFPB.
- Code: C2702
- Description: Abnormal image transfer voltage (HV)
– The image transfer voltage remains more than 100 V continuously for a given period of time while the drum remains stationary. - Troubleshooting Guides: 1 Check the transfer roller unit for installation. 2 Change HV1. 3 Change MFPB.
- Code: C3451
- Description: Warming-up failure
– The thermistor/1 (TH1) detected that the temperature of the surface of the fusing roller did not reach the specified level even after the lapse of given period of time has passed during warm-up. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C3452
- Description: Warming-up failure (sub)
– The thermistor/2 (TH2) detected that the temperature of the surface of the fusing roller did not reach the specified level even after the lapse of given period of time has passed during warm-up. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C3751
- Description: Abnormally high fusing temperature (main)
– The temperature detected by the thermistor/1 (TH1) is over the specified temperature for more than the specified period of time after power is turned ON. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C3752
- Description: Abnormally high fusing temperature (sub)
– The temperature detected by the thermistor/2 (TH2) is over the specified temperature for more than the specified period of time after power is turned ON. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C3851
- Description: Abnormally low fusing temperature (main)
– The temperature detected by the thermistor/1 (TH1) is below the specified temperature for more than the specified period of time. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C3852
- Description: Abnormally low fusing temperature (sub)
– The temperature detected by the thermistor/2 (TH2) is below the specified temperature for more than the specified period of time. - Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
- Code: C4001
- Description: Faulty HSYNC (SOS)
– The SOS sensor does not detect a rising edge of SOS within a given period of time after the polygon motor has started turning and a laser output has been started.
– The SOS sensor detects no falling edges of SOS while VIA (image area control) is ON. - Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between PH unit-MFPB P001, P002 for proper connection and correct as necessary. 3 Change PH unit. 4 Change MFPB.
- Code: C4101
- Description: Polygon motor rotation malfunction
– A HIGH polygon motor lock signal is not detected within a given period of time that begins 0.5 sec. after the polygon motor has started turning.
– A LOW polygon motor lock signal is detected for a continuous given period of time while the rotation of the polygon motor remains stabilized. - Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between PH unit-MFPB P001, P002 for proper connection and correct as necessary. 3 Change PH unit. 4 Change MFPB.
- Code: C5102
- Description: Main motor malfunction
– The main motor (M1) lock signal remains HIGH for a continuous 1-sec. period after 1- sec. after the main motor has started turning. - Troubleshooting Guides: 1 Check the connector between M1-MFPB P006 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. 4 Change MFPB. 5 Change DCPU
- Code: C5351
- Description: Fusing cooling fan motor malfunction
– The fan lock signal remains HIGH for a predetermined continuous period of time while the fusing cooling fan motor (FM1) is turning. - Troubleshooting Guides: 1 Check the connector between FM1-relay CN42-relay CN13-MFPB P013 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM1 operation check. 4 Change MFPB.
- Code: C6101
- Description: Scanner home detection failure
– When the power switch is turned ON or a scan operation is completed, detecting the home position fails. - Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between M3-MFPB P101 for proper connection and correct as necessary. 3 Check M3 for correct drive coupling and correct as necessary. 4 Check the connector between CIS-MFPB P102 for proper connection and correct as necessary. 5 M3 operation check. 6 Change M3. 7 Change CIS. 8 Change MFPB.
- Code: C9401
- Description: IR exposure lamp malfunction
– When the power switch is turned ON or a scan operation is completed, the light quantity is checked and the shading compensation is performed. At this time, trouble is detected. - Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between CIS-MFPB P102 for proper connection and correct as necessary. 3 Change CIS 4 Change MFPB.
- Code: CC151
- Description: Flash ROM error
– The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware.
– When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display.
– If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either. - Troubleshooting Guides: 1 Check the MFPB connectors for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Perform upgrading of the firmware. 4 Change MFPB.
- Code: CC153
- Description: Engine flash ROM error
– Data of flash ROM of the engine control system is determined to be faulty. - Troubleshooting Guides: 1 Check the MFPB connectors for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Perform upgrading of the firmware. 4 Change MFPB.
- Code: CC163
- Description: Engine connection failure
– The controller can not communicate with the engine control system.
– Incorrect engine firmware is installed. - Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check whether the correct engine firmware is installed. If not, rewrite the firmware. J.1. Rewriting of firmware 3 Check the MFPB connectors for proper connection and correct as necessary. 4 Change MFPB.
- Code: CD301
- Description: EEPROM error
– Contact the responsible people of KMBT before taking some countermeasures. - Troubleshooting Guides:
Solve Konica-Minolta bizhub 7719 Error codes
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