[SOLVED] Quick fix Konica-Minolta 7450 II list error codes

[SOLVED] Quick fix Konica-Minolta 7450 II list error codes

– Compatible Printer model: Konica-Minolta Magicolor 7450 II
– Konica-Minolta Magicolor 7450 II Error Codes with quick guides:

• Code: 0001
• Description: Main Motor turning at abnormal timing
  • The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 M1 operation check PWB-M CNDM1-5 (REM) PWB-M CNDM1-8 (LOCK) K to L-2. 2 Change PWB-M. 3 Change PU1.

• Code: 0018
• Description: Color PC Drum Motor’s failure to turn
  • The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the connector of motor for proper drive coupling and correct as necessary. 3 Check the PWB-M connector for proper connection and correct as necessary. 4 M2 operation check PWB-M CNDM3-5 (REM) PWB-M CNDM3-8 (LOCK) C-23. 5 Change PWB-M.

• Code: 0019
• Description: Color PC Drum Motor’s turning at abnormal timing
  • The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary
• Troubleshooting Guides: 1 M2 operation check PWB-M CNDM3-5 (REM) PWB-M CNDM3-8 (LOCK) C-23. 2 Change PWB-M.

• Code: 001A
• Description: Color Developing Motor’s failure to turn
  • The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the connector of motor for proper drive coupling and correct as necessary. 3 Check the PU1 connector for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 M3 operation check PWB-M CNDM2-5 (REM) PWB-M CNDM2-8 (LOCK) C-22. 6 Change PU1. 7 Change PWB-M.

• Code: 001B
• Description: Color Developing Motor’s turning at abnormal timing
  • The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 M3 operation check PWB-M CNDM2-5 (REM) PWB-M CNDM2-8 (LOCK) C-22. 2 Change PU1. 3 Change PWB-M.

• Code: 0040
• Description: Suction Fan Motor’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Change the Right Door Assy. 3 Change PWB-M.

• Code: 0043
• Description: Cooling Fan Motor/1’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M12 operation check PWB-M CNDM2-15 (ON) PWB-M CNDM2-16 (LOCK) C-22. 4 Change PWB-M7.

• Code: 0046
• Description: Fusing Cooling Fan Motor/1’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M11 operation check PWB-M CNDM1-12 (ON) PWB-M CNDM1-14 (LOCK) K to L-1 to 2. 4 Change PWB-M.

• Code: 0048
• Description: Fusing Cooling Fan Motor/2’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M13 operation check PWB-M CNDM1-14 (ON) PWB-M CNDM1-17 (LOCK) K to L-1. 4 Change PWB-M.

• Code: 004C
• Description: Ozone Ventilation Fan Motor’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M14 operation check PWB-M CNLP-9 (ON) PWB-M CNLP-11 (LOCK) C-11. 4 Change PWB-M.

• Code: 004E
• Description: Power Supply Cooling Fan Motor/1’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M8 operation check PWB-M CNLV-2 (ON) PWB-M CNLV-3 (LOCK) C-27. 4 Change PU1.

• Code: 004F
• Description: Cooling Fan Motor 2’s failure to turn
  • The Fan Lock signal remains HIGH for a predetermined continuous period of time while the Motor remains stationary.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M22 operation check PWB-M CNR2FAN-4 (ON) PWB-M CNR2FAN-6 (LOCK) L-22. 4 Change PWB-M.

• Code: 0094
• Description: 2nd Image Transfer Roller Separation
  • The 2nd Image Transfer Pressure Position Sensor doesn’t turn ON (Retracting) even after the lapse of a given period of time after the 2nd Image Transfer Pressure/Retraction Motor has started rotating during the 2nd Image Transfer Roller is retracting. • The 2nd Image Transfer Pressure Position Sensor doesn’t turn OFF (Pressuring) even after the lapse of a given period of time after the 2nd Image Transfer Pressure/Retraction Motor has started rotating during the 2nd Image Transfer Roller is pressuring.
• Troubleshooting Guides: 1 Check the connector of motor for proper connection and correct as necessary. 2 Change the Right Door Assy 3 Change PWB-M.

• Code: 0096
• Description: Transfer Belt Separation
  • The 1st Image Transfer Pressure/Retraction Position Sensor doesn’t turn ON (Retracting) even after the lapse of a given period of time after the 1st Image Transfer Pressure/Retraction Clutch has turned ON during the Transfer Belt is retracting. • The 1st Image Transfer Pressure/Retraction Position Sensor doesn’t turn OFF (Pressuring) even after the lapse of a given period of time after the 1st Image Transfer Pressure/Retraction Clutch has turned ON during the Transfer Belt is pressuring.
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 PC6 I/O check, Sensor check 3 CL3 operation check PWB-M CNDM1-11 (ON) K to L-2. 4 M1 operation check PWB-M CNDM1-5 (REM) PWB-M CNDM1-8 (LOCK) K to L-2. 5 Change PWB-M.

• Code: 0301
• Description: Polygon Motor/C failure to turn
  • The Polygon motor fails to turn stably even after the lapse of a given period of time after activating the Polygon motor. • Motor Lock signal detects H for a given period time consecutively during the Polygon motor is rotating.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0302
• Description: Polygon Motor/M failure to turn
  • The Polygon motor fails to turn stably even after the lapse of a given period of time after activating the Polygon motor. • Motor Lock signal detects H for a given period time consecutively during the Polygon motor is rotating.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0303
• Description: Polygon Motor/Y failure to turn
  • The Polygon motor fails to turn stably even after the lapse of a given period of time after activating the Polygon motor. • Motor Lock signal detects H for a given period time consecutively during the Polygon motor is rotating.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0304
• Description: Polygon Motor/K failure to turn
  • The Polygon motor fails to turn stably even after the lapse of a given period of time after activating the Polygon motor. • Motor Lock signal detects H for a given period time consecutively during the Polygon motor is rotating.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0311
• Description: Laser malfunction (Cyan)
  • SOS signal is not detected even after the lapse of a given period of time after staring the laser output. • SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0312
• Description: Laser malfunction (Magenta)
  • SOS signal is not detected even after the lapse of a given period of time after staring the laser output. • SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0313
• Description: Laser malfunction (Yellow)
  • SOS signal is not detected even after the lapse of a given period of time after staring the laser output. • SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0314
• Description: Laser malfunction (Black)
  • SOS signal is not detected even after the lapse of a given period of time after staring the laser output. • SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PH Unit. 3 Change PWB-D. 4 Change PWB-M7.

• Code: 0500
• Description: Heating Roller warm-up failure
  • The Heating Roller Thermistor/1 (TH1) and the Heating Roller Thermistor/2 (TH3) fails to raise a given degree of temperature even after the lapse of a given period of time after the Heating Roller Heater lamp/1 (H1) is turned ON. • The detected temperature of the Heating Roller Thermistor/1 (TH1) is lower for a given level of degree than one of the Fusing Pressure Roller Thermistor/1 (TH2) after the Front Door is opened or closed, the Main Power Switch is turned ON or TROUBLE RESET is implemented. • The counter value of zero cross signal input is not updated for a given period of time.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0501
• Description: Fusing Pressure Roller warm-up failure
  • The Fusing Pressure Roller Thermistor/1 (TH2) fails to raise a given degree of temperature even after the lapse of a given period of time after the Fusing Pressure Heater Lamp (H3) is turned ON. • The detected temperature of the Fusing Pressure Roller Thermistor/1 (TH2) is lower for a given level of degree than one of the Heating Roller Thermistor/1 (TH1) after the Front Door is opened or closed, the Main Power Switch is turned ON or TROUBLE RESET is implemented.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0510
• Description: Abnormally low Heating Roller temperature
  • The temperature of the Heating Roller Thermistor/1 (TH1) is lower than a given level of degree for 1 second or more uninterruptedly during Ready mode, Low Power mode or printing. • The temperature of the Heating Roller Thermistor/2 (TH3) is lower than a given level of degree for 1 second or more uninterruptedly during Ready mode, Low Power mode or printing.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0511
• Description: Abnormally low Fusing Pressure Roller temperature
  • The temperature of the Fusing Pressure Roller Thermistor /1 (TH2) is lower than a given level of degree for 1 second or more uninterruptedly during Ready mode, Low Power mode or printing.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0520
• Description: Abnormally high Heating Roller temperature
  • The temperatures of the Heating Roller Thermistor/1 (TH1) and the Heating Roller Thermistor/2 (TH3) are higher than a given level of degree for 1 second or more uninterruptedly. • The Heater Relay is OFF.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0521
• Description: Abnormally high Fusing Pressure Roller temperature
  • The temperature of the Fusing Pressure Roller Thermistor/1 (TH2) is higher than a given level of degree for 1 second or more uninterruptedly before the Heater temperature control starts. • The temperature of the Fusing Pressure Roller Thermistor/1 (TH2) is higher than a given level of degree for 1 second or more uninterruptedly after the Heater temperature control starts.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1.

• Code: 0900
• Description: Tray 4 Elevator failure
  • The Lift-Up Sensor is not blocked even after the lapse of a given period of time after the lifting motion has been started.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the connector of M3 for proper drive coupling and correct as necessary. 3 PC7 I/O check, Sensor check PWB-Z PJ6Z PC-3 (ON) V-21 to 22. 4 M3 operation check PWB-Z PJ4Z PC-4 to 5 Q-24. 5 Change PWB-Z.

• Code: 0910
• Description: Tray 3 Elevator failure
  • The Lift-Up Sensor is not blocked even after the lapse of a given period of time after the lifting motion has been started.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the connector of M3 for proper drive coupling and correct as necessary. 3 PC7 I/O check, Sensor check PWB-Z PJ6Z PC-3 (ON) V-21 to 22. 4 M3 operation check PWB-Z PJ4Z PC-4 to 5 Q-24. 5 Change PWB-Z.

• Code: 0950
• Description: Tray 5 Elevator failure
  • The Lift-Up Sensor is not blocked even after the lapse of a given period of time after the lifting motion has been started.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the connector of M3 for proper drive coupling and correct as necessary. 3 PC7 I/O check, Sensor check PWB-Z PJ6Z PC-3 (ON) V-21 to 22. 4 M3 operation check PWB-Z PJ4Z PC-4 to 5 Q-24. 5 Change PWB-Z.

• Code: 0960
• Description: Manual Tray Rise Descent Error
  • The Bypass Lift-Up Sensor is not blocked even when the Tray 2 Vertical Transport Motor has turned for a given number of pulses after the sequence to move the Paper Lifting Plate from the standby position to the feed position was started. • The Bypass Lift-Up Sensor is not unblocked even when the Tray 2 Vertical Transport Motor has turned for a given number of pulses after the sequence to move the Paper Lifting Plate from the feed position to the standby position was started.
• Troubleshooting Guides: 1 Check the M2 connector for proper connection and correct as necessary. 2 Check the connector of M2 for proper drive coupling and correct as necessary. 3 PC14 I/O check, Sensor check PWB-M CNTRY1-10 (ON) C-10. 4 M2 operation check PWB-Z PJ5Z PC-5 to 8 Q-22. 5 Change PWB-Z.

• Code: 0F30
• Description: Abnormally low toner density detected Cyan TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 5 % or less for a given number of times consecutively.
• Troubleshooting Guides: 1 Perform image troubleshooting procedure if image density is low. 2 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty 3 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 4 Reinstall Imaging Unit. 5 Change Imaging Unit. 6 Change PWB-M. 7 Change PWB-P.

• Code: 0F31
• Description: Abnormally high toner density detected Cyan TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 12 % or more for a given number of times consecutively
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M. 5 Change PWB-P.

• Code: 0F32
• Description: Abnormally low toner density detected Magenta TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 5 % or less for a given number of times consecutively.
• Troubleshooting Guides: 1 Perform image troubleshooting procedure if image density is low. 2 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty 3 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 4 Reinstall Imaging Unit. 5 Change Imaging Unit. 6 Change PWB-M. 7 Change PWB-P.

• Code: 0F33
• Description: Abnormally high toner density detected Magenta TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 12 % or more for a given number of times consecutively.
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M. 5 Change PWB-P.

• Code: 0F34
• Description: Abnormally low toner density detected Yellow TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 5 % or less for a given number of times consecutively.
• Troubleshooting Guides: 1 Perform image troubleshooting procedure if image density is low. 2 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty 3 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 4 Reinstall Imaging Unit. 5 Change Imaging Unit. 6 Change PWB-M. 7 Change PWB-P.

• Code: 0F35
• Description: Abnormally high toner density detected Yellow TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 12 % or more for a given number of times consecutively.
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M. 5 Change PWB-P.

• Code: 0F36
• Description: Abnormally low toner density detected Black TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 4 % or less for a given number of times consecutively.
• Troubleshooting Guides: 1 Perform image troubleshooting procedure if image density is low. 2 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 3 M7 operation check PWB-M CNDM3-10 to 13 C-23. 4 Reinstall Imaging Unit. 5 Change Imaging Unit /K. 6 Change PWB-M. 7 Change PWB-P.

• Code: 0F37
• Description: Abnormally high toner density detected Black TCR Sensor
  • TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 12 % or more for a given number of times consecutively.
• Troubleshooting Guides: 1 Correct the TCR connection on the underside of the Imaging Unit if faulty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M. 5 Change PWB-P.

• Code: 0F3A
• Description: Cyan TCR Sensor adjustment failure
  • TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 3 Reinstall Imaging Unit. 4 Change Imaging Unit. 5 Change PWB-M. 6 Change PWB-P.

• Code: 0F3B
• Description: Magenta TCR Sensor adjustment failure
  • TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 3 Reinstall Imaging Unit. 4 Change Imaging Unit. 5 Change PWB-M. 6 Change PWB-P.

Solve Konica-Minolta Magicolor 7450 II Error codes

• Code: 0F3C
• Description: Yellow TCR Sensor adjustment failure
  • TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.
• Troubleshooting Guides: 1 Clean the TCR Sensor window on the underside of the Imaging Unit if dirty. 2 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23. 3 Reinstall Imaging Unit. 4 Change Imaging Unit. 5 Change PWB-M. 6 Change PWB-P.

• Code: 0F3D
• Description: Black TCR Sensor adjustment failure
  • TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value.
• Troubleshooting Guides: 1 Clean or correct each contact of the Imaging Unit if faulty. 2 M7 operation check PWB-M CNDM3-10 to 13 C-23. 3 Reinstall Imaging Unit /K. 4 Change Imaging Unit /K. 5 Change PWB-M. 6 Change PWB-P.

• Code: 13B0
• Description: RTC failure
  • When correct access to the RTC Board is failed during access.
• Troubleshooting Guides: 1 Check the connector for proper connection and correct as necessary. 2 Change PWB-R. 3 Change PWB-M.

• Code: 13C8
• Description: Transfer Unit New Article Release
  • A new installation is not detected when a new Transfer Cleaner Unit (Image Transfer Belt Unit) is installed.
• Troubleshooting Guides: 1 Reinstall Unit. 2 Change PWB-MD.

• Code: 13CA
• Description: Fusing Unit New Article Release
  • A new installation is not detected when a new Fusing Unit is installed.
• Troubleshooting Guides: 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M for proper connection and correct or change as necessary. 3 Reinstall Fusing Unit. 4 Change Fusing Unit. 5 Change PWB-M.

• Code: 13D0
• Description: Trouble related to Security
• Troubleshooting Guides:

• Code: 13D1
• Description: Cyan Imaging Unit EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Imaging Unit and the machine if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M.

• Code: 13D2
• Description: Magenta Imaging Unit EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Imaging Unit and the machine if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M.

• Code: 13D3
• Description: Yellow Imaging Unit EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Imaging Unit and the machine if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M.

• Code: 13D4
• Description: Black Imaging Unit EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Imaging Unit and the machine if dirty. 2 Reinstall Imaging Unit. 3 Change Imaging Unit. 4 Change PWB-M.

• Code: 13D9
• Description: Cyan Toner Cartridge EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Toner Cartridge and the machine if dirty. 2 Reinstall Toner Cartridge. 3 Change Toner Cartridge. 4 Change PWB-M.

• Code: 13DA
• Description: Magenta Toner Cartridge EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Toner Cartridge and the machine if dirty. 2 Reinstall Toner Cartridge. 3 Change Toner Cartridge. 4 Change PWB-M.

• Code: 13DB
• Description: Yellow Toner Cartridge EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Toner Cartridge and the machine if dirty. 2 Reinstall Toner Cartridge. 3 Change Toner Cartridge. 4 Change PWB-M.

• Code: 13DC
• Description: Black Toner Cartridge EEPROM access error
  • The re-written data, which has been read out, checked and founded as error, is read out again and found as error. • The error was found when reading out the counter value.
• Troubleshooting Guides: 1 Clean the connection between the Toner Cartridge and the machine if dirty. 2 Reinstall Toner Cartridge. 3 Change Toner Cartridge. 4 Change PWB-M.

• Code: 13E2
• Description: Flash ROM write error
  • Flash ROM writing is found faulty during a check.
• Troubleshooting Guides: 1 Change PWB-M.

• Code: 3000
• Description: Main Motor’s failure to turn
  • The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning.
• Troubleshooting Guides: 1 Check the M1 connector for proper connection and correct as necessary. 2 Check M1 for proper drive coupling and correct as necessary. 3 Check the PWB-M connector for proper connection and correct as necessary. 4 M1 operation check PWB-M CNDM1-5 (REM) PWB-M CNDM1-8 (LOCK) K to L-2. 5 Change PWB-M. 6 Change PU1.

• Code: C002
• Description: RAM (standard) error at startup
  • RAM error at Standard Memory is detected during printer start-up.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check connection state of the extension memory and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change the extension memory. 5 Change PWB-P.

• Code: C003
• Description: RAM (option) error at startup
  • RAM error at Extension Memory is detected during printer start-up.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check connection state of the extension memory and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change the extension memory. 5 Change PWB-P.

• Code: C013
• Description: MAC address error at startup (MAC address is invalid)
  • Invalid Mac address is detected during printer start-up.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary. 3 Change PWB-P.

• Code: C015
• Description: Boot ROM error at startup
  • Boot ROM error is detected during printer start-up.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary. 3 Change PWB-P.

• Code: C022
• Description: NVRAM access error
  • Correct access to NVRAM is failed during the printer starting.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary. 3 Change PWB-P.

• Code: C025
• Description: Controller ROM error
  • Lead error of destination setting file is detected during the printer starting.
• Troubleshooting Guides:

• Code: C026
• Description: Controller ROM error
  • Flash ROM access error is detected during the printer starting.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change PWB-P.

• Code: C027
• Description: Controller ROM error
  • Final check sum error is detected during the printer starting.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change PWB-P.

• Code: C050
• Description: HDD access error
  • When correct access to the Hard Disk Kit is failed during access.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the HDD connector for proper connection and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change HDD. 5 Change PWB-P.

• Code: C051
• Description: HDD full error
  • Range for user space is full during access to the Hard Disk Kit.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the HDD connector for proper connection and correct as necessary. 3 Change HDD.

• Code: C052
• Description: Compact Flash access error
  • When correct access to the Compact Flash is failed during access.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the Compact Flash for proper connection and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change Compact Flash. 5 Change PWB-P.

• Code: C053
• Description: Compact Flash full error
  • Range for user space is full during access to the Compact Flash.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the Compact Flash for proper connection and correct as necessary. 3 Change Compact Flash.

• Code: C054
• Description: Compact Flash uninstallation
  • Compact Flash is not installed while accessing to the Compact Flash.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the Compact Flash for proper connection and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change Compact Flash. 5 Change PWB-P.

• Code: C060
• Description: Firmware update error
  • Firmware update fails to complete correctly during update.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Update the firmware again. 4 Check the PWB-P connector for proper connection and correct as necessary. 5 Change PWB-P.

• Code: C061
• Description: Hold job error/No Duplex unit
  • The Duplex Option is not installed, but it is required for printing the job held in the HDD.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Return to the same state as the device configuration when job was held. 3 Check the options that are mounted on the printer for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 Delete the job hold in [PROOF/PRINT MENU].

• Code: C062
• Description: Hold job error/No Tray 3
  • Tray 3 is not set when the tray 3 is required for printing of the job hold in HDD.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Return to the same state as the device configuration when job was held. 3 Check the options that are mounted on the printer for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 Delete the job hold in [PROOF/PRINT MENU].

• Code: C063
• Description: Hold job error/No Tray 4
  • Tray 4 is not set when the tray 4 is required for printing of the job hold in HDD.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Return to the same state as the device configuration when job was held. 3 Check the options that are mounted on the printer for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 Delete the job hold in [PROOF/PRINT MENU].

• Code: C064
• Description: Hold job error/No Memory
  • Expansion memory is not set when the expansion memory is required for printing of the job hold in HDD.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Return to the same state as the device configuration when job was held. 3 Check the options that are mounted on the printer for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 Delete the job hold in [PROOF/PRINT MENU].

• Code: C065
• Description: Hold job error/No Tray 5
  • Tray 5 is not set when the tray 5 is required for printing of the job hold in HDD.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Return to the same state as the device configuration when job was held. 3 Check the options that are mounted on the printer for proper connection and correct as necessary. 4 Check the PWB-M connector for proper connection and correct as necessary. 5 Delete the job hold in [PROOF/PRINT MENU].

• Code: FFFF
• Description: Interface Communication error
  • Correct communication is failed when receiving/sending the command between PWB-A and PWB-P.
• Troubleshooting Guides: 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check the PWB-P connector for proper connection and correct as necessary 3 Check the PWB-M connector for proper connection and correct as necessary. 4 Change PWB-M.

– Get more error code list with quick guide to fix printer product, click here
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