[SOLVED] Quick fix Konica-Minolta 4750DN list error codes

[SOLVED] Quick fix Konica-Minolta 4750DN list error codes

– Compatible Printer model: Konica-Minolta Magicolor 4750DN
– Konica-Minolta Magicolor 4750DN Error Codes with quick guides:

• Code: 0010
• Display: P MOTOR 1
• Description: Color PC drum motor malfunction
  • The color PC drum motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the color PC drum motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M4-PRCB PJ12 for proper connection and correct as necessary. 2 Check the M4 connector for proper drive coupling and correct as necessary. 3 M4 operation check PRCB PJ12-3 to 6 E-15. 4 Change M4 5 Change PRCB.

• Code: 0017
• Display: P MOTOR 2
• Description: Main motor malfunction
  • The main motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the main motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 M2 operation check PRCB PJ11-10 to 13 C-15. 4 Change M2. 5 Change PRCB.

• Code: 0018
• Display: D MOTOR 2
• Description: Developing motor malfunction
  • The developing motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M1-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M1 connector for proper drive coupling and correct as necessary. 3 M1 operation check PRCB PJ11-3 to 6 B-15. 4 Change M1. 5 Change PRCB.

• Code: 004A
• Display: DUPLEX FAN
• Description: Cooling fan motor malfunction
  • The cooling fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the cooling fan motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between FM11-relay CN29-PRCB PJ10 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM11 operation check PRCB PJ10-5 (REM) PRCB PJ10-7 (LOCK) F-7. 4 Change FM11. 5 Change PRCB.

• Code: 004E
• Display: POWER FAN
• Description: DC power supply fan motor malfunction
  • The DC power supply fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the DC power supply fan motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between FM10-relay CN43-PRCB PJ3 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM10 operation check PRCB PJ3-5 (REM) PRCB PJ3-7 (LOCK) K-10. 4 Change FM10. 5 Change PRCB.

• Code: 0062
• Display: TRAY3 FEED MOT
• Description: Tray 3 media feed motor malfunction
  • The motor lock signal remains HIGH for a given period of consecutive time while the media feed motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between M1-PCCB PJ3 for proper connection and correct as necessary. 2 Check the connector between PCCB PJ1, PJ2-relay CN53, CN70-PRCB PJ25 for proper connection and correct as necessary. 3 Check the M1 connector for proper drive coupling and correct as necessary. 4 M1 operation check PCCB PJ3-4 to 8 K-2. 5 Change M1. 6 Change PCCB. 7 Change PRCB.

• Code: 0094
• Display: XFER DETACH 2
• Description: 2nd image transfer pressure / retraction failure
  • The IDC sensor does not come into the condition where the level detection is available (retracted position = IDC sensor shutter is open) within a given period of time after the 2nd transfer release solenoid has turned ON. • The IDC sensor does not come into the condition where the level detection is not available (pressed position = IDC sensor shutter is closed) within a given period of time after the 2nd transfer release solenoid has turned ON.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the connector between IDC-PRCB PJ19 for proper connection and correct as necessary. 4 Check the connector between SD2-relay CN23-PRCB PJ24 for proper connection and correct as necessary. 5 IDC sensor check PRCB PJ19-1 (IDC_D_LEFT) PRCB PJ19-4 (IDC_CTL_LEFT) J-15. 6 SD2 operation check PRCB PJ24-6 (REM) D-7. 7 M2 operation check PRCB PJ11-10 to 13 C-15. 8 Change SD2. 9 Change M2. 10 Change IDC. 11 Change PRCB.

• Code: 0096
• Display: XFER DETACH 1
• Description: 1st image transfer pressure / retraction failure
  • The 1st transfer release sensor is not activated (retracted position) within a given period of time after the 1st transfer release solenoid has turned ON. • The 1st transfer release sensor is not deactivated (pressed position) within a given period of time after the 1st transfer release solenoid has turned ON.
• Troubleshooting Guides: 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary. 2 Check the M2 connector for proper drive coupling and correct as necessary. 3 Check the connector between PS17-PRCB PJ26 for proper connection and correct as necessary. 4 Check the connector between SD1-relay CN25-PRCB PJ13 for proper connection and correct as necessary. 5 PS17 sensor check PRCB PJ26-3 (ON) I-15. 6 SD1 operation check PRCB PJ13-2 (REM) D-15. 7 M2 operation check PRCB PJ11-10 to 13 C-15. 8 Change PS17. 9 Change SD1. 10 Change M2. 11 Change PRCB.

• Code: 0300
• Display: POLYGON MOT
• Description: Polygon motor malfunction
  • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started. • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated.
• Troubleshooting Guides: 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary. 2 Change PH unit. 3 Change PRCB.

• Code: 0310
• Display: LASER ERROR
• Description: Laser malfunction
  • The SOS signal is not detected within a given period of time after the output of the laser has been started.
• Troubleshooting Guides: 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary. 2 Check the connector between PH unit- MFPB CN15 for proper connection and correct as necessary. 3 Change PH unit. 4 Change PRCB.

• Code: 0500
• Display: FUSER ERROR
• Description: Heating roller warm-up failure
  • The thermistor /1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0502
• Display: TERMISTOR1
• Description: Thermistor open-circuit failure
  • The temperature detected by the thermistor/1 does not reach a predetermined level even after the lapse of a given period time after the warm-up cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0503
• Display: TERMISTOR2
• Description: Thermistor resistance failure
  • The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0510
• Display: FUSER ERROR
• Description: Abnormally low heating roller temperature
  • The temperature detected by the thermistor /1 remains lower than the specified value for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0520
• Display: FUSER ERROR
• Description: Abnormally high heating roller temperature
  • The temperature detected by the thermistor /1 remains higher than the specified value for a given period of time or longer. • The heater lamp remains ON for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary. 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary. 4 Change fuser unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0F52
• Display: TE SENSOR Y
• Description: Toner level sensor /Y malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F53
• Display: TE SENSOR M
• Description: Toner level sensor /M malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F54
• Display: TE SENSOR C
• Description: Toner level sensor /C malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 0F55
• Display: TE SENSOR K
• Description: Toner level sensor /K malfunction
  • An error occurs on the toner level sensor for each color.
• Troubleshooting Guides: 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary. 2 Replace the toner level sensor of the corresponding color. 3 Change PRCB.

• Code: 13DD
• Display: EEPROM BK
• Description: Backup data error
  • The engine counter data and the controller counter data are inconsistent.
• Troubleshooting Guides: 1 Select [SERVICE MENU] ?? [BK Clear], and execute the BK Clear function. 2 Check the connector between MFPB CN16-PRCB PJ5 for proper connection and correct as necessary. 3 Change PRCB. 4 Change MFPB.

• Code: 13E2
• Display: FLASH WRITE
• Description: Flash ROM write error
  • Flash ROM writing is found faulty during a check.
• Troubleshooting Guides: 1 Rewrite the engine firmware. 2 Change PRCB.

• Code: 13E3
• Display: FLASH DEVICE
• Description: Flash ROM device fault
  • An erase error occurs during erasing of data in flash ROM.
• Troubleshooting Guides: 1 Rewrite the engine firmware. 2 Change PRCB.

• Code: 13F0
• Display: ENGINE ERR
• Description: Engine control failure
  • An undefined malfunction occurs in the engine section (PRCB, etc.). While the machine is operating, if it detects defective conditions, e.g. the next print is not started after the lapse of a given period of time, it stops operating and the trouble code is displayed.
• Troubleshooting Guides: 1 Reboot the main body.

• Code: 3C00
• Display: EEPROM1
• Description: Trouble related to security
• Troubleshooting Guides:

• Code: 3C10
• Display: EEPROM2
• Description: Trouble related to security
• Troubleshooting Guides:

• Code: C002
• Display: RAM ERROR
• Description: RAM error at startup (standard memory)
  • RAM error at standard memory is detected during printer start-up.
• Troubleshooting Guides: Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB.

• Code: C003
• Display: RAM ERROR
• Description: RAM error at startup (expanded memory)
  • RAM error at expanded memory is detected during printer start-up.
• Troubleshooting Guides: Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB.

• Code: C013
• Display: H/W ADDRESS
• Description: MAC address error at startup
  • Invalid MAC address is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 Change MFPB.

• Code: C015
• Display: BOOT ROM
• Description: Boot ROM error at startup
  • Boot ROM error is detected during printer startup.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 Change MFPB.

• Code: C025
• Display: CONTROLLER ROM
• Description: Controller ROM error (Configuration information error)
  • Lead error of destination setting file is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB.

• Code: C026
• Display: CONTROLLER ROM
• Description: Controller ROM error (Access error)
  • Flash ROM access error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB.

• Code: C027
• Display: CONTROLLER ROM
• Description: Controller ROM error (Data error)
  • Final check sum error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB.

• Code: C050
• Display: HDD ERROR
• Description: HDD access error
  • When correct access to the hard disk kit is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the HDD connector for proper connection and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change HDD. 5 Change MFPB.

• Code: C051
• Display: HDD DISK FULL
• Description: HDD full error
  • Range for user space is full during access to the hard disk kit.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the HDD connector for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU]- [HDD FORMAT.] 5 Change HDD.

• Code: C052
• Display: CARD ERROR
• Description: Compact flash access error
  • When correct access to the compact flash card is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the compact flash for proper connection and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change compact flash. 5 Change MFPB.

• Code: C053
• Display: CARD FULL
• Description: Compact flash full error
  • Range for user space is full during access to the compact flash card.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the compact flash for proper connection and correct as necessary. 4 Format compact flash with [SYS DEFAULT MENU]-[CARD FORMAT.] 5 Change compact flash.

• Code: C060
• Display: UPDATE ERROR
• Description: Firmware update error
  • Firmware update fails to complete correctly during update.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Check the firmware update file and if the file is not the correct one, update the firmware again. 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again. 5 Update the firmware again. 6 Check the MFPB connector for proper connection and correct as necessary. 7 Change MFPB.

• Code: FFFF
• Display: I/F COMM ERROR
• Description: Interface Communication error
  • Correct communication is failed when receiving/ sending the command between MFPB and PRCB.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary 3 Check the MFPB connector for proper connection and correct as necessary. 4 Change MFPB. 5 Change PRCB.

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