[SOLVED] Quick fix Konica-Minolta 4695MF list error codes

[SOLVED] Quick fix Konica-Minolta 4695MF list error codes

– Compatible Printer model: Konica-Minolta Magicolor 4695MF
– Konica-Minolta Magicolor 4695MF Error Codes with quick guides:

• Code: 0010
• Description: Color PC drum motor malfunction
  • The color PC drum motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the color PC drum motor is being rotated.
• Troubleshooting Guides: 1 Check the M2 connector for proper connection and correct as necessary. 2 Check M2 for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M2 operation check PRCB PJ11-8 to 14 L-3. 5 Change M2. 6 Change PRCB. 7 Change DCPU.

• Code: 0017
• Description: Transport motor malfunction
  • The transport motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the transport motor is being rotated.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check M3 for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M3 operation check PRCB PJ11-1 to 7 L-4. 5 Change M3. 6 Change PRCB. 7 Change DCPU.

• Code: 0018
• Description: K developing motor malfunction
  • The K developing motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the K developing motor is being rotated.
• Troubleshooting Guides: 1 Check the M5 connector for proper connection and correct as necessary. 2 Check M5 for proper drive coupling and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M5 operation check PRCB PJ8-8 to 14 L-5. 5 Change M5. 6 Change PRCB. 7 Change DCPU.

• Code: 001B
• Description: Color developing motor malfunction
  • The color developing motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the color developing motor is being rotated.
• Troubleshooting Guides: 1 Check the color developing motor connector for proper connection and correct as necessary. 2 Check the PRCB connector for proper connection and correct as necessary. 3 M1 operation check PRCB PJ8-1 to 7 L-5. 4 Change driving unit. 5 Change PRCB. 6 Change DCPU.

• Code: 0045
• Description: Defogger fan motor malfunction
  • The defogger fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The fan motor lock signal remains HIGH for a given period of consecutive time while the defogger fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM5 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM5 operation check PRCB PJ9-3 (LOCK) C to D-14. 4 Change FM5. 5 Change MFPB/1.

• Code: 0046
• Description: Fusing fan motor malfunction
  • The fusing fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the fusing fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM2 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM2 operation check PRCB PJ21-3 (LOCK) C to D-13. 4 Change FM2. 5 Change PRCB.

• Code: 004A
• Description: Duplex cooling fan motor malfunction
  • The duplex cooling fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the duplex cooling fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM4 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM4 operation check PRCB PJ27-6 (LOCK) C to D-4. 4 Change FM4. 5 Change PRCB.

• Code: 004C
• Description: Ozone ventilation fan motor malfunction
  • The ozone ventilation fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the ozone ventilation fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM3 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM3 operation check PRCB PJ31-3 (LOCK) C to D-15. 4 Change FM3. 5 Change PRCB.

• Code: 004E
• Description: DC power supply fan motor malfunction
  • The DC power supply fan motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the DC power supply fan motor is being rotated.
• Troubleshooting Guides: 1 Check the FM1 connector for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM1 operation check PRCB PJ34-3 (LOCK) C to D-14. 4 Change FM1. 5 Change PRCB.

• Code: 0060
• Description: Fusing motor malfunction
  • The fusing motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the fusing motor is being rotated.
• Troubleshooting Guides: 1 Check the M4 connector for proper connection and correct as necessary. 2 Check the fuser unit driving mechanism for possible overload and correct as necessary. 3 Check the PRCB connector for proper connection and correct as necessary. 4 M4 operation check PRCB PJ19-3 to 9 L-4. 5 Change M4. 6 Change PRCB.

• Code: 0094
• Description: 2nd image transfer pressure / retraction failure
  • The 2nd image transfer retraction position sensor is not activated (retracted position) within a given period of time after the retraction sequence of the 2nd transfer roller has been started. • The 2nd image transfer retraction position sensor is not deactivated (pressed position) within a given period of time after the pressure sequence of the 2nd transfer roller has been started.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the CL5 connector for proper connection and correct as necessary. 3 Check M3 for proper drive coupling and correct as necessary. 4 Check CL5 for proper drive coupling and correct as necessary. 5 Check the PRCB connector for proper connection and correct as necessary. 6 PS10 sensor check PRCB PJ16-8 (ON) C to D-5. 7 CL5 operation check PRCB PJ10-5 (REM) C to D-7 to 8. 8 M3 operation check PRCB PJ11-1 to 7 L-4. 9 Change M3. 10 Change CL5. 11 Change PRCB.

• Code: 0096
• Description: 1st image transfer pressure / retraction failure
  • The 1st image transfer retraction position sensor is not activated (retracted position) within a given period of time after the intermediate transport motor has started rotating. • The 1st image transfer retraction position sensor is not deactivated (pressed position) within a given period of time after the intermediate transport motor has started rotating.
• Troubleshooting Guides: 1 Check the M3 connector for proper connection and correct as necessary. 2 Check the CL4 connector for proper connection and correct as necessary. 3 Check M3 for proper drive coupling and correct as necessary. 4 Check CL4 for proper drive coupling and correct as necessary. 5 Check the PRCB connector for proper connection and correct as necessary. 6 PS9 sensor check PRCB PJ7-11 (ON) L-6. 7 CL4 operation check PRCB PJ19-2 (REM) L-4 to 5. 8 M3 operation check PRCB PJ11-1 to 7 L-4. 9 Change M3. 10 Change CL4. 11 Change PRCB.

• Code: 0300
• Description: Polygon motor malfunction
  • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started. • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PH unit. 3 Change PRCB.

• Code: 0310
• Description: Laser malfunction
  • The SOS signal is not detected within a given period of time after the output of the laser has been started.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PH unit. 3 Change PRCB.

• Code: 0500
• Description: Heating roller warm-up failure
  • The thermistor /1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the fuser unit, DCPU, and PRCB for proper connection and correct as necessary. 3 Change fuser unit. 4 Change PRCB. 5 Change DCPU.

• Code: 0502
• Description: Thermistor open-circuit failure
  • The temperature detected by the thermistor does not reach a predetermined level even after the lapse of a given period time after the warm-up cycle has been started.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the fuser unit, DCPU, and PRCB for proper connection and correct as necessary. 3 Change fuser unit. 4 Change PRCB. 5 Change DCPU.

• Code: 0503
• Description: Thermistor resistance failure
  • The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the fuser unit, DCPU, and PRCB for proper connection and correct as necessary. 3 Change fuser unit. 4 Change PRCB. 5 Change DCPU.

• Code: 0510
• Description: Abnormally low heating roller temperature
  • The temperature detected by the thermistor /1 remains lower than the specified value for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the fuser unit, DCPU, and PRCB for proper connection and correct as necessary. 3 Change fuser unit. 4 Change PRCB. 5 Change DCPU.

• Code: 0520
• Description: Abnormally high heating roller temperature
  • The temperature detected by the thermistor /1 remains higher than the specified value for a given period of time or longer. • The heater lamp remains ON for a given period of time or longer.
• Troubleshooting Guides: 1 Check the fuser unit for correct installation (whether it is secured in position). 2 Check the fuser unit, DCPU, and PRCB for proper connection and correct as necessary. 3 Change fuser unit. 4 Change PRCB. 5 Change DCPU.

• Code: 0650
• Description: SCANNER MOTION ERROR CHECK SCANNER LOCK Scanner home sensor abnormalities
  • A low motor lock signal is not detected even after the lapse of a predetermined period of time after the polygon motor has been started. • The motor lock signal remains HIGH for a predetermined consecutive period of time while the polygon motor remains energized.
• Troubleshooting Guides:

• Code: 0F50
• Description: OHP sensor malfunction
  • It is determined that the OHP sensor is faulty through a check made at the end of the predrive.
• Troubleshooting Guides: 1 Check the PRCB connector for proper connection and correct as necessary. 2 PS7 sensor check PRCB PJ15-5 (ON) C to D-6. 3 Change PRCB.

• Code: 0F52
• Description: Toner level sensor /Y malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change TLSB. 3 Change PRCB.

• Code: 0F53
• Description: Toner level sensor / M malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change TLSB. 3 Change PRCB.

• Code: 0F54
• Description: Toner level sensor /C malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change TLSB. 3 Change PRCB.

• Code: 0F55
• Description: Toner level sensor /K malfunction
  • An error occurs on the toner level sensor board (TLSB).
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change TLSB. 3 Change PRCB.

• Code: 1038
• Description: Engine connect error
  • Printer control board (PRCB) to MFP board/1 (MFPB/ 1) connection failure. • The copier determines that there is an error if the print control board (PRCB) fails to send an acknowledgement signal to the MFP board/1 (MFPB/1) for a given period of time or more. • An error command signal is transmitted from the MFP board/1 (MFPB/1) to printer control board (PRCB). • An error status signal is transmitted from the printer control board (PRCB) to MFP board/1 (MFPB/1).
• Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Check for proper connection between PRCB and MFPB/1 and correct as necessary. 5 Change MFPB/1. 6 Change PRCB.

• Code: 13C0
• Description: Print control board malfunction
  • A communication error occurs in print control board (PRCB).
• Troubleshooting Guides: 1 Reboot the main body. 2 Change PRCB.

• Code: 13DD
• Description: Backup data error
  • The printer determines that EEPROM is yet to be mounted when the main power switch is turned ON.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB/1.

• Code: 13E2
• Description: Engine flash ROM write error
  • Flash ROM writing is found faulty during a check.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB/1.

• Code: 13E3
• Description: Engine flash ROM device fault
  • An erase error occurs during erasing of data in flash ROM.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB/1.

• Code: 13F0
• Description: Engine control failure
  • An undefined malfunction occurs in the engine section (PRCB, etc.).
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Change PRCB. 3 Change MFPB/1.

• Code: 14A3
• Description: IR lamp malfunction
  • The intensity of the light emitted from the exposure lamp of the scanner falls short of the specified value.
• Troubleshooting Guides: 1 Check the exposure lamp for lighting condition when the power switch is turned ON and, if any faulty symptom is evident, correct the Scanner Unit. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change scanner unit. 4 Change MFPB/1.

• Code: 3C00
• Description: Trouble related to security
• Troubleshooting Guides:

• Code: 3C10
• Description: Trouble related to security
• Troubleshooting Guides:

• Code: 3FFF
• Description: Flash ROM write error
  • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware. • When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display. • If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either.
• Troubleshooting Guides: 1 Check the cable and connector for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Rewrite the firmware. 4 Unplug parameter chip from PRCB and then plug it back in. 5 Change PRCB. 6 Change MFPB/1.

• Code: 4FFF
• Description: Controller connect error
  • MFP board/1 (MFPB/1) to MFP board/2 (MFPB/2) connection failure.
• Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Check for proper connection between MFPB/1 and MFPB/2 and correct as necessary. 5 Change MFPB/2. 6 Change MFPB/1.

• Code: C002
• Description: RAM error at startup (standard memory)
  • RAM error at standard memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C003
• Description: RAM error at startup (expanded memory)
  • RAM error at expanded memory is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C013
• Description: MAC address error at startup
  • Invalid MAC address is detected during printer startup.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C015
• Description: Boot ROM error at startup
  • Boot ROM error is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C022
• Description: NVRAM error at startup
  • NVRAM error is detected during printer start-up.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C025
• Description: Controller ROM error (Configuration information error)
  • Lead error of destination setting file is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2.

Solve Konica-Minolta Magicolor 4695MF Error codes

• Code: C026
• Description: Controller ROM error (Access error)
  • Flash ROM access error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2.

• Code: C027
• Description: Controller ROM error (Data error)
  • Final check sum error is detected during the printer starting.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change MFPB/2.

• Code: C050
• Description: HDD access error
  • When correct access to the hard disk kit is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the HDD connector for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change HDD. 5 Change MFPB/2.

• Code: C051
• Description: HDD full error
  • Range for user space is full during access to the hard disk kit.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PS/PCL PRINT] – [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the HDD connector for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU] – [HDD FORMAT]. 5 Change HDD. 6 Change MFPB/2.

• Code: C052
• Description: Compact flash access error
  • When correct access to the compact flash card is failed during access.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the compact flash for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Change compact flash. 5 Change MFPB/2.

• Code: C053
• Description: Compact flash full error
  • Range for user space is full during access to the compact flash card.
• Troubleshooting Guides: 1 Reboot the main body. 2 Delete the job hold in [PS/PCL PRINT] – [PROOF/PRINT MENU] to increase the available range for user space. 3 Check the compact flash for proper connection and correct as necessary. 4 Format HDD with [SYS DEFAULT MENU] – [CARD FORMAT]. 5 Change compact flash. 6 Change MFPB/2.

• Code: C060
• Description: Firmware update error
  • Firmware update fails to complete correctly during update.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Check the firmware update file and if the file is not the correct one, update the firmware again. 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again. 5 Update the firmware again. 6 Check the MFPB/2 connector for proper connection and correct as necessary. 7 Change MFPB/2.

• Code: CF01
• Description: BB error
  • Contact the responsible people of KONICA MINOLTA before taking some countermeasures.
• Troubleshooting Guides:

• Code: FFFF
• Description: Interface communication error
  • Correct communication is failed when receiving/sending the command between PRCB and MFPB/2.
• Troubleshooting Guides: 1 Reboot the main body. 2 Check the MFPB/2 connector for proper connection and correct as necessary 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change PRCB. 5 Change MFPB/2.

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