Sharp MXM6570 Printer with list Error Codes and Epson XP4100 Adjustment Program
– Printer model: Sharp MXM6570
– Error codes on Sharp MXM6570 with details instruction fixing:
- Code: A0-01
- Description: PCU ROM error
- Causes: The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc.
PCU PWB trouble. - Troubleshooting Guides: Use SIM49-1 to perform the firmware version-up procedure again.
Replace the PCU PWB.
- Code: A0-02
- Description: SCU ROM error
- Causes: The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc.
Scan mother PWB trouble - Troubleshooting Guides: Use SIM49-1 to perform the firmware version-up procedure again.
Replace the Scan mother PWB.
- Code: A0-10
- Description: Color profile error
- Causes: The content of the color profile is abnormal
Combination inconsistency between MFPC firmware and color profile - Troubleshooting Guides: SIM49-1 to execute the firmware version up
- Code: A0-15
- Description: Incompatible DSK BOOT and program firmware
- Causes: Installation of the normal firmware was performed with a security kit enable.
- Troubleshooting Guides: Stop installation of the normal firmware.
- Code: A0-17
- Description: Inconsistency between the UI data and the CPU firmware version
- Causes: Combination error between the UI contents data and the CPU UI firmware version.
- Troubleshooting Guides: Install the firmware in the all-firmware version-up mode.
- Code: A0-18
- Description: ASIC MAIN firmware inconsistent error
- Causes: Inconsistency of ASIC firmware version in MFP
- Troubleshooting Guides: SIM49-1 to execute the firmware version
- Code: A0-19
- Description: MFP boot error
- Causes: ASIC trouble
Memory trouble - Troubleshooting Guides: Extract and insert eMMC PWB (If it does not improve, the part must be returned to the original part and then another part replaced.)
Replace eMMC PWB
Replace MFPC PWB
Replace both eMMC PWB and MFPC PWB.
- Code: A0-20
- Description: Conflict firmware and EEPROM data version (MFP)
- Causes: Inconsistency between the MFP firmware version and
the EEPROM data version. - Troubleshooting Guides: Check the combination of the firmware.
- Code: A0-21
- Description: Conflict firmware and EEPROM data version (PCU)
- Causes: Inconsistency between the PCU firmware version and the EEPROM data version.
- Troubleshooting Guides: Check the combination of the firmware.
- Code: A0-22
- Description: Conflict firmware and EEPROM data version (SCU)
- Causes: Inconsistency between the SCU firmware version and the EEPROM data version.
- Troubleshooting Guides: Check the combination of the firmware.
- Code: C1-01
- Description: Charger cleaner trouble
- Causes: The main charger unit (K) is not installed properly.
There is an abnormality in the main charger unit (K).
Connector connection trouble of the drum unit (K) HP sensor.
Harness disconnection of the drum unit (K) HP sensor.
HP sensor dirt.
Charger cleaner motor (K) trouble.
PCU PWB connector connection trouble/PWB trouble. - Troubleshooting Guides: Use SIM6-4 to check the operation of the charger cleaner.
Check disconnection of the main charger unit./ Replace.
Check for disconnection of the connector of the drum unit (K) HP sensor.
Check the harness of the drum unit (K) HP sensor.
Clean the HP sensor.
Check disconnection of the PCU PWB connector./ Replace PWB.
Replace the charger cleaner motor (K).
- Code: C1-10
- Description: Main charger trouble
When the main charger out put is delivered, an abnormal out put has occurred. - Causes: The main charger unit (K) is not installed properly.
There is an abnormality in the main charger unit (K).
High voltage MC PWB trouble. - Troubleshooting Guides: Check the output of the main charger with SIM8-2.
Check the output of the developing bias with SIM8-1.
Check disconnection of the main charger./Replace.
Check disconnection of the high voltage MC PWB connector./Replace.
- Code: C1-40
- Description: High-voltage MC PWB trouble
- Causes: Input harness disconnection in the high-voltage MC PWB.
Harness (MC_ERR) pin disconnection, breakage.
24V fuses meltdown in the high-voltage MC PWB
High-voltage error circuit (MC_ERR) breakage in the high-voltage MC PWB. - Troubleshooting Guides: Check the harness and the connector.
Check or replace the harness.
Check the high-voltage MC PWB
Replace the high-voltage MC PWB
- Code: C1-41
- Description: HV MC/TC PWB trouble
- Causes: PCU connector (CN3) disconnection.
Both input connectors disconnections of the high voltage MC PWB and the high voltage TC PWB.
24V fuses meltdown in the high voltage MC PWB and the high voltage TC PWB. - Troubleshooting Guides: Check the connections of the connectors or connect
these connectors again.
Check the connectors of the high voltage MC PWB and the high voltage TC PWB and connect these connectors again.(MC PWB input connector CN1,TC
PWB)
Check or replace the high voltage MC PWB and the
high voltage TC PWB
- Code: C4-20
- Description: Transfer high voltage output trouble
When the transfer output is delivered, An abnormal output has occurred - Causes: Transfer unit abnormality.
Transfer unit insertion trouble.
TC output harness disconnection, breakage.
Transfer unit estrangement operation trouble.
OPC drum abnormality (Does not rotate.)
High voltage TC PWB trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the transfer unit.
Reinsert the transfer unit.
Check or replace the TC output harness.
Replace the high voltage TC PWB.
Replace the PCU PWB.
- Code: C4-40
- Description: HV TC PWB trouble
- Causes: Input harness disconnection in the high-voltage TC PWB.
Harness (TC_ERR) pin disconnection, breakage.
24V fuses meltdown in the high-voltage TC PWB.
High-voltage error circuit (TC_ERR) breakage in the
high-voltage TC PWB. - Troubleshooting Guides: Check the harness and connector.
Replace the harness.
Check the high-voltage TC PWB.
Replace the high-voltage TC PWB.
- Code: E6-10
- Description: Shading error (Black correction) (SPF)
- Causes: Installation error of the CCD unit harness.
CCD unit trouble.
DSPF CNT PWB trouble - Troubleshooting Guides: Check the installing state of the harness to the CCD unit.
Check the CCD unit.
Check the DSPF CNT PWB.
- Code: E6-11
- Description: Shading error (White correction) (SPF)
- Causes: Installation error of the CCD unit harness.
Copy lamp lighting trouble.
Dirt on the mirror, the lens, or the reference white plate.
CCD unit trouble.
DSPF CNT PWB trouble.
Shading SIM not executed / Shading ROM abnormality. - Troubleshooting Guides: Check the installing state of the harness the CCD unit.
Check the installing state of the harness to the copy lamp unit.
Clean the mirror, the lens, or the reference white plate.
Check the CCD unit.
Check the DSPF CNT PWB.
– Sharp MXM6570 printer Error Codes and quick guide on repairing:
- Code: E6-14
- Description: CCD-ASIC error (SPF)
- Causes: DSPF CNT PWB trouble.
- Troubleshooting Guides: Check the DSPF CNT PWB.
- Code: E7-01
- Description: MFP image data error
- Causes: Image data transfer error in the MFPC PWB.
MFPC PWB trouble. - Troubleshooting Guides: Check connection of the connector and the harness of the MFPC PWB.
Check or replace the MFPC PWB.
- Code: E7-03
- Description: HDD trouble
- Causes: Connector, harness connection trouble in the MFPC PWB and HDD.
HDD trouble.
MFPC PWB trouble. - Troubleshooting Guides: Check connection of the connector and the harness of the MFPC PWB and HDD.
Use SIM62-2, 3 to check read/write operations of the HDD.
Replace the HDD.
Check or replace the MFPC PWB.
- Code: E7-04
- Description: HDD-ASIC error
- Causes: HDD-ASIC trouble. (MFPC PWB trouble.)
An error occurs in the HDD-ASIC self test when booting. - Troubleshooting Guides: Check or replace the MFPC PWB.
- Code: E7-10
- Description: Shading error (Black correction)
- Causes: Abnormality in the CCD black scan level when the scanner lamp is turned OFF.
Improper installation of the harness to the CCD unit.
CCD unit abnormality.
Scan mother PWB abnormality. - Troubleshooting Guides: Check connection of the harness to the CCD unit.
Check the CCD unit.
Check the Scan mother PWB.
- Code: E7-11
- Description: Shading error (White correction)
- Causes: Abnormality in the CCD white reference plate scan level when the scanner lamp is turned ON.
Improper installation of the harness to the CCD unit.
Dirt on the mirror, lens, and the reference white plate.
Scanner lamp lighting trouble.
Scanner lamp drive PWB trouble
CCD unit abnormality.
Scan mother PWB abnormality. - Troubleshooting Guides: Check connection of the harness to the CCD unit.
Check connection of the harness to the scanner lamp unit.
Check or replace the scanner lamp.
Check or replace the scanner lamp drive PWB.
Clean or replace the mirror, the lens, and the reference white board.
Check or replace the CCD unit.
Check or replace the Scan mother PWB.
- Code: E7-14
- Description: CCD-ASIC error
- Causes: Scan mother PWB trouble.
- Troubleshooting Guides: Check the Scan mother PWB.
Replace the Scan mother PWB.
- Code: E7-20
- Description: LSU laser detection error (K)
- Causes: Laser optical axis misalignment
Reduced laser power, lighting error, laser diode trouble.
LSU harness, connector trouble
BD board, LD board, LSUcnt board trouble - Troubleshooting Guides: Use SIM61-1 to check the operation of the LSU.
Check or replace the LSU control PWB.
Check connection of the LSU harness and connector.
Replace the LSU.
- Code: E7-21
- Description: LSU laser degradation error
- Causes: Power reduction due to laser deterioration.
Harness and connector disconnection/insertion trouble between the LD PWB and the LSU control
PWB. - Troubleshooting Guides: Use SIM61-1 to check the operation of the LSU.
Check the PWB and connection of the harness in the
LSU.
Replace the LSU.
- Code: E7-24
- Description: LSU LD driver trouble (K)
The LSU LD is lighted, the initialization process of the LD driver is not performed normally. - Causes: Reduced laser power, lighting error, laser diode trouble.
LSU connector trouble.
LD PWB/LSU control PWB trouble. - Troubleshooting Guides: Use SIM61-01 to check the operations of the LSU.
Check or replace the LSU control PWB.
Check connection of the LSU harness.
Replace the LSU.
- Code: E7-28
- Description: Connection error between PCU and LSU
- Causes: Communication error between the CPU in the PCU PWB and the LSU control ASIC.
Improper connection of the communication connector
between the PCU PWB and the LSU control PWB (interface PWB).
Harness trouble between the PCU PWB and the LSU control PWB (interface PWB)
PCU PWB trouble.
LSU control PWB trouble.
LSU trouble. - Troubleshooting Guides: Check connection of the connector and the harness
between the PCU PWB and the LSU control PWB.
Replace the LSU control PWB.
Replace the PCU PWB.
Replace the LSU.
- Code: E7-29
- Description: LSU ASIC frequency error
- Causes: Oscillation abnormality of the external oscillator used in the LSU ASIC.
LSU ASIC abnormality on the LSU control PWB. - Troubleshooting Guides: Replace the LSU control PWB.
- Code: E7-49
- Description: Water Mark data error
- Causes: Watermark data trouble.
HDD trouble. - Troubleshooting Guides: Use SIM49-5 to upload the watermark data.
Replace the HDD.
- Code: E7-50
- Description: Combination error between PCU PWB and firmware
- Causes: A PWB/firmware/LSU which is not compatible with the machine specifications is detected.
PCU PWB trouble
LSU trouble - Troubleshooting Guides: Check the kind and the version of the firmware.
Check or replace the LSU.
Check or replace the PCU PWB.
- Code: E7-55
- Description: PWB information sum check error
- Causes: EEPROM device trouble.
EEPROM device contact trouble.
Device access error due to noises. - Troubleshooting Guides: Replace the PWB.
- Code: E7-60
- Description: Combination error between MFP PWB and firmware
- Causes: A PWB/firmware which is not compatible with the machine specifications is detected in the MFPC PWB.
MFPC PWB trouble. - Troubleshooting Guides: Check the kind and the version of the firmware.
Check or replace the MFPC PWB.
- Code: E7-61
- Description: Combination error between MFP and PCU
- Causes: Combination error between the MFPC PWB and the PCU PWB.
MFPC PWB trouble.
PCU PWB trouble. - Troubleshooting Guides: Check the combination between the MFPC PWB and the PCU PWB.
Replace the MFPC PWB.
Replace the PCU PWB.
- Code: E7-80
- Description: Communication error between MFP and SCU
- Causes: Scan mother PWB – MFPC PWB connection trouble.
Scan mother PWB trouble.
MFPC PWB trouble. - Troubleshooting Guides: Check connection of the Scan mother PWB and the MFPC PWB.
Check the ground.
Replace the Scan mother PWB.
Replace the MFPC PWB.
- Code: E7-90
- Description: Communication error between MFP and PCU
- Causes: PCU PWB – MFPC PWB connection trouble.
PCU PWB trouble.
MFPC PWB trouble. - Troubleshooting Guides: Check connection of the PCU PWB and the MFPC PWB.
Check the ground.
Replace the PCU PWB.
Replace the MFPC PWB.
- Code: E7-91
- Description: FAX reception image data error
An error of FAX reception image data process occurs. - Causes: Image data process abnormality
HDD trouble
eMMC PWB trouble or contact error
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
FAX control PWB trouble - Troubleshooting Guides: Use SIM60-01 to check the read/write operations of the memory.
Replace the HDD.
Replace or check installation of the eMMC PWB.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
Replace the FAX control PWB.
- Code: E7-92
- Description: Copy image data error
An error of copy image data process occurs. (In Non ERDH) - Causes: Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error - Troubleshooting Guides: Use SIM60-01 to check the read/write operations of the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
- Code: E7-93
- Description: Copy, image send, filing, print image data process error
- Causes: Image data process abnormality.
HDD trouble.
Image compression data corruption.
MFP PWB trouble. - Troubleshooting Guides: Use SIM60-01 to check the read/write operations of the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
- Code: E7-94
- Description: Image file data process error
File image process error (backup restore error) when importing filing data - Causes: Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error - Troubleshooting Guides: Use SIM60-01 to check the read/write operations of the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
- Code: E7-A0
- Description: LSU EEPROM/LD driver read/write error (K)
Write error in write sequence of the serial EEPROM/ LD driver for Black - Causes: EEPROM/LD driver trouble.
EEPROM/LD driver access circuit trouble. - Troubleshooting Guides: Check connection of the connector and the harness of the LD PWB and the PCU PWB.
Replace the PCU PWB.
If the above remedies cannot delete the trouble,
replace the LSU.
- Code: E7-A8
- Description: eMMC PWB error
- Causes: eMMC PWB contact trouble
eMMC PWB trouble
MFPC PWB trouble - Troubleshooting Guides: Check contact state of eMMC PWB
Replace eMMC PWB
Replace MFPC PWB
- Code: E7-C0
- Description: TPM PWB access error
- Causes: TPM PWB connection trouble
TPM PWB used in other MFP was attached - Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness
- Code: E7-C1
- Description: Security check error
- Causes: Program error
TPM PWB trouble - Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness
- Code: EE-EC
- Description: Automatic toner density adjustment error (Sampling abnormal)
The sampling level in the automatic toner density adjustment is outside of 120 +/-5. - Causes: Toner density sensor trouble.
Developing unit trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the toner density sensor.
Replace the developing unit.
Replace the PCU PWB.
- Code: EE-EL
- Description: Automatic toner density adjustment error (Over toner)
The sampling level in the automatic toner density adjustment is 26 or less or the control voltage is 198 or above. - Causes: Toner density sensor trouble.
Developing unit trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the toner density sensor.
Replace the developing unit.
Replace the PCU PWB.
- Code: EE-EU
- Description: Automatic toner density adjustment error (Under toner)
The sampling level in the automatic toner density adjustment is 201 or above or the control voltage is 48 or less. - Causes: Toner density sensor trouble.
Developing unit trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the toner density sensor.
Replace the developing unit.
Replace the PCU PWB.
- Code: F0-03
- Description: Finisher paper exit roller lift motor trouble
Finisher paper exit roller lifting operation abnormality. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper exit roller lift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-08
- Description: Finisher stapler shift motor trouble
The shift operation of the finisher stapler is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown
- Troubleshooting Guides: Use SIM3-3 to check the operation of the stapler shift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-10
- Description: Finisher stapler motor trouble
The operation of the finisher staple is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the staple motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-11
- Description: Finisher bundle exit motor trouble
The grip expansion arm drive motor of the finisher for staple bundle exit is abnormal. HP sensor abnormality. - Causes: Motor lock, motor harness short/open, control PWB trouble, HP sensor breakdown, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the gripper arm motor (FNM116).
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
- Code: F0-14
- Description: Finisher paper rear edge falling motor trouble
The rear edge falling operation in the staple compiler of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the rear edge falling motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part
- Code: F0-15
- Description: Finisher tray lift motor trouble
The operation of the lift motor for the upper and the lower trays of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown, area sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the upper tray lift motor and the lower tray lift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, and motor, and the sensor part.
- Code: F0-18
- Description: Finisher rear edge hold motor trouble
The operation of the paper hold arm in the staple compiler of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper hold motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-19
- Description: Finisher paper alignment motor F trouble
The operation of the front alignment plate in the staple compiler of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper alignment motor F.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-20
- Description: Finisher paper alignment motor R trouble
The operation of the rear alignment plate in the staple compiler of the finisher. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper alignment motor R.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-23
- Description: Shutter trouble
The operation of the shutter open/close in the paper exit section. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the shutter clutch.
Check connection from the control PWB to the clutch and the sensor.
Replace the control PWB, the clutch, and the sensor part.
- Code: F0-25
- Description: Finisher paper transport roller lift motor trouble
The separation operation of the transport roller in the buffer section of the finisher or the path select operation of the flapper is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper transport roller lift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-28
- Description: Finisher paper alignment roller lift motor trouble
The lifting operation of the paper takeup roller arm in the staple compiler of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper alignment roller lift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-29
- Description: Finisher pwb cooling fan trouble
The operation of the PWB cooling fan in the finisher is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the control PWB cooling fan.
Check connection from the control PWB to the motor.
Replace the control PWB and the fan motor.
- Code: F0-30
- Description: Communication trouble between finisher and saddle
Communication trouble between the finisher and the saddle No response for the command send from the saddle unit - Causes: Noise on the communication line, control PWB trouble, disconnection of connector or harness.
- Troubleshooting Guides: Turn OFF/ON the power. Check the connector between the finisher and the saddle. Replace the control PWB of the saddle unit.
- Code: F0-31
- Description: Finisher saddle folding motor trouble
Saddle unit folding roller operation abnormality - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle paper folding motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-32
- Description: Finisher paper pass unit transport motor trouble
The operation of the paper transport in the paper relay unit of the finisher is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the relay paper transport motor.
Check connection from the control PWB to the motor.
Turn OFF/ON the power. Replace the control PWB and the motor.
- Code: F0-33
- Description: Finisher punch shift motor trouble
The horizontal registration shift operation of the punch unit in the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the punch shift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-34
- Description: Finisher punch motor trouble
The punching operation of the punch unit in the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the punch motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-37
- Description: Finisher backup RAM trouble
Data cannot be written into the backup RAM. The red values are abnormal. - Causes: Finisher control PWB trouble, EEPROM chip breakdown.
- Troubleshooting Guides: Replace the finisher control PWB.
- Code: F0-40
- Description: Communication trouble between the finisher saddle and the trimmer
Communication trouble between the saddle unit and the trimmer unit.
When a command is sent from the saddle unit to the trimmer unit, no response is made by the trimmer unit. - Causes: Noise on the communication line, control PWB trouble, disconnection of connector or harness.
- Troubleshooting Guides: Turn OFF/ON the power. Check the connector between the saddle and the trimmer unit. Replace the control PWB of the saddle unit. Replace the control PWB of the trimmer unit.
- Code: F0-41
- Description: Finisher saddle lead edge stopper motor trouble
The operation of the finisher saddle unit lead edge stopper motor is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle lead edge stopper motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-42
- Description: Finisher saddle folding roller guide motor trouble
The operation of the saddle unit folding roller guide is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle folding roller guide motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-43
- Description: Finisher saddle alignment motor section abnormality
The jogger shift operation in the staple compiler of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle paper alignment motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-44
- Description: Finisher saddle rear edge hold motor trouble
The operation of the rear edge hold member of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle rear edge hold motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-45
- Description: Finisher saddle staple motor trouble
The staple operation of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle staple motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-46
- Description: Finisher saddle rear edge shift motor trouble
The operation of the rear edge shift motor of the finisher saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle rear edge shift motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-47
- Description: Finisher saddle flap motor trouble
The operation of the rear edge flap unit of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle flap motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-48
- Description: Finisher saddle push motor trouble
The pushing operation of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle push motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-49
- Description: Finisher saddle separation motor trouble
The operation of the take up separation roller of the saddle unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the saddle separation motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-51
- Description: Finisher trimmer cutter motor trouble
The cutter operation of the trimmer unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer cutter motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-52
- Description: Finisher trimmer registration motor trouble
The operation of the registration taking unit of the trimmer unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer registration motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-53
- Description: Finisher trimmer inlet port separation motor trouble
The separation operation of the inlet port roller of the trimmer unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer inlet port separation motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-54
- Description: Finisher trimmer paper exit separation motor trouble
The separation operation of the paper exit roller of the trimmer unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer paper exit separation motor. Check connection from the control PWB to the motor and the sensor. Replace the control PWB, the motor, and the sensor part.
- Code: F0-55
- Description: Finisher trimmer bundle press motor trouble
The nip and separation operations of the bundle press roller of the trimmer unit are abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer bundle press motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-56
- Description: Finisher Paper remaining trouble in the trimmer
Paper bundle remained in the trimmer is not discharged by the automatic paper exit operation. - Causes: Trimmer inlet port sensor breakdown The paper bundle is bent and cannot be transported.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the trimmer transport motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
Check the paper bundle can be transported or not.
- Code: F0-70
- Description: Communication trouble between the finisher and the folding unit
Communication trouble between the finisher and the folding unit.
No response for a command from the folding unit. - Causes: Noise on the communication line, control PWB trouble, disconnection of connector or harness.
- Troubleshooting Guides: Turn OFF/ON the power.
Check connection between the finisher and the folding unit.
Replace the control PWB of the folding unit.
Check AC power cord connection of MX-FD10
- Code: F0-71
- Description: Folding unit lead edge holding guide motor trouble
The operations of the folding unit lead edge holding guide is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the folding unit lead edge holding guide motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-72
- Description: Folding unit backup RAM trouble
Data cannot be written into the backup RAM of the folding unit. The red values are abnormal. - Causes: Folding unit control PWB trouble, EEPROM chip breakdown.
- Troubleshooting Guides: Replace the folding unit control PWB.
- Code: F0-73
- Description: Folding unit power supply fan trouble
Cooling fan abnormality in the power unit section of the folding unit - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Check connection from the control PWB to the fan motor.
Replace the control PWB. Replace the fan motor.
- Code: F0-74
- Description: Folding unit folding tray paper exit motor trouble
The paper exit operation to the folding unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the folding unit folding tray paper exit motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-75
- Description: Folding unit upper stopper motor trouble
The operation of the upper stopper of the folding unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the folding unit upper stopper motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-76
- Description: Folding unit 3-fold stopper motor trouble
The operation of the 3-fold stopper in the folding unit is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown
- Troubleshooting Guides: Use SIM3-41 to check the operation of the 3-fold stopper motor in the folding unit.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-77
- Description: Folding unit transport motor trouble
The folding and transport operations of the folding unit are abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-41 to check the operation of the folding unit transport motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-80
- Description: Finisher power cooling fan motor trouble
The operation of the cooling fan in the power unit section of the finisher is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Check connection from the control PWB to the fan motor.
Replace the control PWB. Replace the fan motor.
- Code: F0-81
- Description: Finisher upper tray fan trouble
The operation of the cooling fan in the upper tray of the finisher is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the upper tray fan.
Check connection from the control PWB to the fan motor. Replace the control PWB.
Replace the fan motor.
- Code: F0-82
- Description: Finisher lower tray fan trouble
The operation of the cooling fan in the lower tray of the finisher is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the lower tray fan.
Check connection from the control PWB to the fan motor.
Replace the control PWB.
Replace the fan motor.
- Code: F0-83
- Description: Finisher paper guide motor trouble
The operation of the paper lead edge guide unit at the paper exit port of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the paper guide motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-84
- Description: Finisher grip trouble
The bundle grip operation when discharging paper bundle from the staple compiler of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the gripper motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part.
- Code: F0-86
- Description: Finisher discharged paper hold motor trouble
The operation of the paper hold lever at the paper exit port of the finisher is abnormal. - Causes: Motor lock, control PWB trouble, disconnection of harness or connector, HP sensor breakdown.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the discharged paper hold motor.
Check connection from the control PWB to the motor and the sensor.
Replace the control PWB, the motor, and the sensor part
- Code: F1-00
- Description: Finisher – PCU PWB communication error
- Causes: Connection trouble of the connector and the harness between the finisher and the PCU PWB.
Finisher control PWB trouble.
PCU PWB trouble. - Troubleshooting Guides: Check the connector and the harness between the finisher and the PCU PWB.
Replace the finisher control PWB.
Replace the PCU PWB.
Check that the inner Fin setting of Sim 26 – 50 is ON.
- Code: F1-03
- Description: Finisher paper exit roller lifting operation trouble
- Causes: Finisher paper exit roller lift motor trouble
Harness and connector connection trouble
Home position sensor trouble
Finisher control PWB trouble - Troubleshooting Guides: Use SIM3-3 to check the operation of the paper exit roller lift motor.
Use SIM3-2 to check the operation of the home position sensor.
Replace the paper exit roller lift motor.
Check connection of the connector and the harness.
Replace the home position sensor.
Replace the finisher control PWB.
- Code: F1-03
- Description: Finisher oscillation operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPS) trouble
Motor (FNMS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPS)
Replace motor (FNMS)
Replace finisher PWB
- Code: F1-04
- Description: Finisher paddle trouble (3K)
- Causes: Connector, harness connection trouble
Clutch (FNCDP) trouble
Sensor (FNHPP) trouble
Motor (FNME) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace clutch (FNCDP)
Replace sensor (FNHPP)
Replace motor (FNME)
Replace finisher PWB
- Code: F1-08
- Description: Stapler shift trouble
- Causes: Stapler shift motor trouble.
Finisher control PWB trouble.
Home position sensor trouble. - Troubleshooting Guides: Use SIM3-3 to check the operation of the stapler shift motor.
Use SIM3-2 to check the operation of the home position sensor.
Replace the stapler shift motor.
Check connection of the connector and the harness.
Replace the home position sensor.
Replace the finisher control PWB.
- Code: F1-08
- Description: Finisher stapler shift operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPMSS) trouble
Motor (FNMMSS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPMSS)
Replace motor (FNMMSS)
Replace finisher PWB
- Code: F1-10
- Description: Staple motor trouble
- Causes: Staple motor trouble.
Finisher control PWB trouble.
Home position sensor trouble. - Troubleshooting Guides: Use SIM3-3 to check the operation of the staple motor.
Use SIM3-2 to check the operation of the home position sensor.
Replace the staple motor.
Check connection of the connector and the harness.
Replace the home position sensor.
Replace the finisher control PWB.
- Code: F1-10
- Description: Finisher staple operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPDSS) trouble
Motor (FNMSS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace staple unit.
Replace finisher PWB
- Code: F1-14
- Description: Finisher paper rear edge flap operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPFR) trouble
Motor (FNMFR) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPFR)
Replace motor (FNMFR)
Replace finisher PWB
- Code: F1-15
- Description: Finisher paper exit tray lift operation trouble
Lift motor trouble. - Causes: Paper exit tray lift motor trouble.
Finisher control PWB trouble.
Home position sensor trouble. - Troubleshooting Guides: Use SIM3-3 to check the operation of the paper exit tray lift motor.
Use SIM3-2 to check the operation of the home position sensor.
Replace the finisher control PWB.
Replace the paper exit tray lift motor.
Replace the home position sensor.
- Code: F1-15
- Description: Finisher tray lift operation trouble (3K)
- Causes: Connector, harness connection trouble
Area sensor (5 types) trouble
Sensor (FN1DO) trouble
Motor (FNMGMT) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace Area sensors (5 types) (FNULTM, FNHPMT, FNFMTLC, FNFMTLS, FNFM TSS)
Replace sensor (FN1DO)
Replace motor (FNMGMT)
Replace finisher PWB
- Code: F1-16
- Description: Finisher escape/saddle transport switching operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPFECE) trouble
Motor (FNMFECES) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPFECE)
Replace motor (FNMFECES)
Replace finisher PWB
- Code: F1-19
- Description: Finisher alignment operation trouble F
- Causes: Finisher paper alignment motor lock.
Motor speed abnormality.
Over-current to the motor.
Finisher control PWB trouble.
Home position sensor trouble. - Troubleshooting Guides: Use SIM3-3 to check the operation of the paper alignment motor F.
Use SIM3-2 to check the operation of the home position sensor.
Replace the finisher control PWB.
Replace the paper alignment motor F.
Replace the home position sensor.
- Code: F1-19
- Description: Finisher front paper alignment operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPJF) trouble
Motor (FNMJF) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPJF)
Replace motor (FNMJF)
Replace finisher PWB
- Code: F1-20
- Description: Finisher alignment operation trouble R
- Causes: Finisher paper alignment motor lock.
Motor speed abnormality.
Over-current to the motor.
Finisher control PWB trouble.
Home position sensor trouble. - Troubleshooting Guides: Use SIM3-3 to check the operation of the paper alignment motor R.
Use SIM3-2 to check the operation of the home position sensor.
Replace the finisher control PWB.
Replace the paper alignment motor R.
Replace the home position sensor.
- Code: F1-20
- Description: Finisher rear paper alignment operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPJR) trouble
Motor (FNMJR) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPJR)
Replace motor (FNMJR)
Replace finisher PWB
- Code: F1-21
- Description: Finisher fan trouble
The operation of the relay unit fan motor inside the machine is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-3 to check the operation of the relay unit fan inside the machine.
Check connection from the control PWB to the fan motor.
Replace the control PWB. Replace the fan motor.
- Code: F1-22
- Description: Finisher paper bundle exit operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPAR) trouble
Motor (FNMAR) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPAR)
Replace motor (FNMAR)
Replace finisher PWB
- Code: F1-23
- Description: Safety switch trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNDOCFD) trouble
Switch (FNOCFD/FNSSS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
Check connection state of connector, harness
Replace sensor (FNDOCFD)
Replace switch (FNOCFD/FNSSS)
Replace finisher PWB
- Code: F1-28
- Description: Finisher stacking operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNHPGKS) trouble
Motor (FNMGRS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FNHPGKS)
Replace motor (FNMGRS)
Replace finisher PWB
- Code: F1-30
- Description: Communication trouble between Finisher and Saddle
- Causes: Connector and harness connection trouble.
Finisher control PWB trouble. - Troubleshooting Guides: Check connection of the connector and the harness.
Turn OFF/ON the power.
Replace the finisher control PWB.
- Code: F1-31
- Description: Finisher paper exit operation trouble (3K)
- Causes: Connector, harness connection trouble
Motor (FNME) trouble
Sensor (FSMCE) trouble.
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (FNME)
Replace sensor (FSMCE)
Replace Saddle finisher PWB
- Code: F1-32
- Description: Finisher punch unit communication error (3K)
- Causes: Firmware is not latest version
Connector, harness connection trouble
Punch PWB trouble
Finisher PWB trouble - Troubleshooting Guides: SIM49-1 to execute
Check connection state of connector, harness
Replace punch PWB
Replace finisher PWB
- Code: F1-33
- Description: Finisher punch shifting operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FCHPR) trouble
Motor (FCMR) trouble
Punch PWB trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FCHPR)
Replace motor (FCMR)
Replace punch PWB
Replace finisher PWB
- Code: F1-34
- Description: Finisher punch operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FCHPP) trouble
Motor (FCP) trouble
Punch PWB trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FCHPP)
Replace motor (FCP)
Replace punch PWB
Replace finisher PWB
- Code: F1-37
- Description: Finisher data backup RAM error
- Causes: Finisher control PWB trouble.
Malfunction due to noises - Troubleshooting Guides: Replace the finisher control PWB.
Readjust the finisher. (Use SIM3-10, Finisher control
PWB DIP SW adjustment.)
- Code: F1-37
- Description: Finisher backup memory error (3K)
- Causes: Finisher PWB trouble
- Troubleshooting Guides: Power OFF/ON to cancel
Replace finisher PWB
- Code: F1-38
- Description: Finisher punch backup memory error (3K)
- Causes: Punch PWB trouble
- Troubleshooting Guides: Power OFF/ON to cancel
Replace punch PWB
- Code: F1-41
- Description: Finisher saddle paper positioning operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPSR) trouble
Motor (FSMSR) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPSR)
Replace motor (FSMSR)
Replace Saddle finisher PWB
- Code: F1-42
- Description: Finisher saddle switching operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPEL) trouble
Motor (FSMDLE) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPEL)
Replace motor (FSMDLE)
Replace Saddle finisher PWB
- Code: F1-43
- Description: Finisher saddle alignment operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPJ) trouble
Motor (FSMJ) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPJ)
Replace motor (FSMJ)
Replace Saddle finisher PWB
- Code: F1-44
- Description: Finisher saddle gripper operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPG) trouble
Motor (FSMG) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPG)
Replace motor (FSMG)
Replace Saddle finisher PWB
- Code: F1-45
- Description: Finisher saddle staple operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPDSS) trouble
Motor (FSMS) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace Saddle staple unit
Replace Saddle finisher PWB
- Code: F1-46
- Description: Finisher saddle folding operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSMCF) trouble
Sensor (FSHPT) trouble
Motor (FSMF) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSMCF)
Replace sensor (FSHPT)
Replace motor (FSMF)
Replace Saddle finisher PWB
- Code: F1-47
- Description: Finisher saddle paper transport operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FSHPP) trouble
Motor (FSMC) trouble
Saddle Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace sensor (FSHPP)
Replace motor (FSMC)
Replace Saddle finisher PWB
- Code: F1-50
- Description: Combination error Finisher and Main unit
- Causes: The finisher which is not supported by the main unit model is installed.
Finisher control PWB trouble - Troubleshooting Guides: Install a proper finisher.
Replace the finisher control PWB.
- Code: F1-51
- Description: Finisher communication error (3K)
- Causes: Firmware is not latest version
Finisher PWB trouble - Troubleshooting Guides: SIM49-1 to execute
Replace finisher PWB
- Code: F1-53
- Description: Finisher – Main machine inconsistent error
- Causes: Firmware is not latest version
Finisher PWB trouble - Troubleshooting Guides: SIM49-1 to execute
Replace finisher PWB
- Code: F1-54
- Description: Finisher punch unit destination inconsistent error (Inner) (3K)
- Causes: Improper destination setting of punch unit
- Troubleshooting Guides: Set proper destination of punch unit. (SIM 26-50)
- Code: F1-60
- Description: Communication trouble between
Communication abnormality between the units connected to the downstream of the inserter. No response for a command from the inserter. Motor abnormality. - Causes: Noise on the communication line
Control PWB trouble.
Harness and connector connection trouble. - Troubleshooting Guides: Turn OFF/ON the power.
Check connection of the connector with the downstream units of the inserter.
Replace the control PWB of the downstream units of the inserter.
Check AC power cord connection of MX-FN21/FN22.
- Code: F1-64
- Description: Inserter No. 1 pickup motor trouble
Abnormality of the paper feed roller driving motor in the upper side paper feed section of the inserter - Causes: Motor lock, control PWB trouble, home position sensor breakdown, connection harness / connector connection trouble.
- Troubleshooting Guides: Use Sim. 3-31 to check the operation of the No. 1 pickup motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
- Code: F1-65
- Description: Inserter No. 2 pickup motor trouble
Abnormality of the paper feed roller driving motor in the lower side paper feed section of the inserter - Causes: Motor lock, control PWB trouble, home position sensor breakdown, connection harness / connector connection trouble.
- Troubleshooting Guides: Use Sim. 3-31 to check the operation of the No. 2 pickup motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
- Code: F1-66
- Description: Inserter No. 1 lift motor trouble
Abnormality of the tray lift-up driving motor in the upper side paper feed section of the inserter. - Causes: Motor lock, control PWB trouble, home position sensor breakdown, connection harness / connector connection trouble.
- Troubleshooting Guides: Use Sim. 3-31 to check the operation of the No. 1 lift motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
- Code: F1-67
- Description: Inserter No. 2 lift motor trouble
Abnormality of the tray lift-up driving motor in the upper side paper feed section of the inserter. - Causes: Motor lock, control PWB trouble, home position sensor breakdown, connection harness / connector connection trouble.
- Troubleshooting Guides: Use Sim. 3-31 to check the operation of the No. 2 lift motor.
Check connection from the control PWB to the motor.
Replace the control PWB and the sensor part.
- Code: F1-78
- Description: Finisher staple free stapler operation trouble (3K)
- Causes: Connector, harness connection trouble
Sensor (FNMCSLS) trouble
Motor (FNMSLS) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-2 to execute
SIM3-3 to execute
Check connection state of connector, harness
Replace Staple-Free staple unit.
Replace finisher PWB
- Code: F1-83
- Description: Finisher guide operation trouble (3K)
- Causes: Connector, harness connection trouble
Motor (FNMDT) trouble
Sensor (FNHPTF,FNHPTR) trouble
Finisher PWB trouble - Troubleshooting Guides: SIM3-3 to execute
Check connection state of connector, harness
Replace motor (FNMDT)
Replace sensor (FNHPTF,FNHPTR)
Replace finisher PWB
- Code: F1-90
- Description: Communication trouble between decurler and downstream unit
Communication trouble between the decurler and the units connected to the downstream of the decurler. - Causes: Noise on the communication line, control PWB trouble, disconnection of connector or harness.
- Troubleshooting Guides: Turn OFF/ON the power.
Check connection of the connector between the
decurler unit and the downstream units of the decurler.
Replace the control PWB of the downstream units of the decurler.
Check AC power cord connection of MX-FN21/FN22.
- Code: F1-97
- Description: Decurler unit fan 1 trouble
The operation of the fan in the decurler unit is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-51 to check the operation of the decurler unit fan 1 (Upper cooling fan).
Check connection from the control PWB to the fan motor.
Replace the control PWB.
Replace the fan motor.
- Code: F1-98
- Description: Decurler unit fan 2 trouble
The operation of the fan in the decurler unit is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-51 to check the operation of the decurler unit fan 2 (Lower cooling fan).
Check connection from the control PWB to the fan motor.
Replace the control PWB.
Replace the fan motor.
- Code: F1-99
- Description: Decurler unit fan 3 trouble
The operation of the fan in the decurler unit is abnormal. - Causes: Motor lock, motor harness short/open, control PWB trouble, disconnection of harness or connector.
- Troubleshooting Guides: Use SIM3-51 to check the operation of the decurler unit fan 3 (Transport motor cooling fan).
Check connection from the control PWB to the fan motor.
Replace the control PWB.
Replace the fan motor.
- Code: F2-22
- Description: Discharge lamp trouble (K)
When the discharge lamp open sensor is kept ON for a certain time from turning ON the discharge lamp, it is detected as a trouble. - Causes: Contact trouble between the discharge lamp PWB (K) and the PCU PWB.
Discharge lamp PWB (K) trouble.
PCU PWB trouble. - Troubleshooting Guides: Use SIM5-4 to check lighting of the discharge lamp (K) [DL_K].
Check the discharge lamp PWB (K).
Check the harness and the connector.
Replace the PCU PWB.
- Code: F2-39
- Description: Process temperature sensor trouble
- Causes: Temperature/humidity sensor trouble.
Room temperature/ humidity sensor harness and connector connection trouble.
PCU PWB trouble - Troubleshooting Guides: Replace the temperature/humidity sensor.
Check connection of the temperature/humidity sensor harness and the connector.
Replace the PCU PWB.
- Code: F2-40
- Description: Toner density sensor trouble
- Causes: Toner density sensor output abnormality.
Sensor connector and harness connection trouble.
Developing unit trouble.
PCU PWB trouble - Troubleshooting Guides: Replace the toner density sensor.
Check connection of the sensor connector and the harness.
Replace the developing unit.
Replace the PCU PWB.
- Code: F2-47
- Description: Room temperature/humidity sensor trouble
- Causes: Temperature/humidity sensor trouble.
Room temperature/ humidity sensor harness and connector connection trouble on manual paper feed.
PCU PWB trouble. - Troubleshooting Guides: Replace the temperature/humidity sensor.
Check connection of the temperature/humidity sensor harness and the connector.
Replace the PCU PWB.
- Code: F2-58
- Description: Temperature/humidity sensor trouble
- Causes: Process humidity sensor trouble.
Harness and connector connection trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the process humidity sensor.
Check connection of the connectors and the harness.
Replace the PCU PWB.
- Code: F2-59
- Description: Room temperature/humidity sensor trouble
- Causes: Process thermistor trouble.
Process thermistor harness connection trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the process thermistor.
Check connection of the process thermistor harness and the connector.
Replace the PCU PWB.
- Code: F2-64
- Description: Toner supply operation trouble
- Causes: Toner motor trouble.
Toner density sensor trouble.
Connector/harness trouble.
PCU PWB trouble.
Toner cartridge trouble.
Developing unit trouble.
Tone hopper section trouble - Troubleshooting Guides: Replace the toner motor.
Replace the toner density sensor.
Connector and harness check.
Replace the PCU PWB.
Replace the toner cartridge.
Replace the developing unit.
Replace the toner hopper unit.
Check the toner hopper section.
- Code: F2-70
- Description: Improper toner cartridge detection
- Causes: An improper toner cartridge is inserted. (The main unit detects a toner cartridge of a different specification.)
Toner cartridge trouble.
PCU PWB trouble. - Troubleshooting Guides: Replace the toner cartridge.
Replace the PCU PWB.
- Code: F2-74
- Description: Toner cartridge CRUM error
- Causes: Toner cartridge (CRUM) trouble.
PCU PWB trouble.
Connector and harness trouble between PCU PWB and toner cartridge - Troubleshooting Guides: Replace the toner cartridge.
Replace the PCU PWB.
Check the connector and the harness between the
PCU PWB and the toner cartridge.
- Code: F2-78
- Description: Image density sensor adjustment trouble
Transfer belt substrate reflection rate abnormality - Causes: Image density (registration) sensor trouble (Sensor sensitivity adjustment trouble).
PCU PWB trouble.
Image density (resist) sensor connector and harness connection trouble Image density (registration) sensor dirt.
Transfer belt dirt, scratch - Troubleshooting Guides: Replace the image density (registration) sensor.
Replace the PCU PWB.
Check connection of the connector and the harness of the image density (resist) sensor.
Clean the image density (registration) sensor.
Clean or replace the transfer belt.
- Code: F2-91
- Description: High density process control high voltage error
When executing the high density process control in the toner cartridge-less production process, the developing bias exceeds 500V. - Causes: * Image density sensor trouble, harness connection trouble between the PCU PWB and the image density sensor, dirt on the image density sensor, transfer belt cleaning trouble.
* Eloping tank abnormality - Troubleshooting Guides: * Use SIM44-02 to execute the gain adjustment of the process control sensor. When ‘Error’ is displayed, it may be considered as breakdown. Check the sensor and the harness. When the adjustment is normally completed, check the drum surface and the belt surface.
* Replace the developing tank
- Code: F3-12
- Description: Paper feed tray 1 lift operation trouble
- Causes: LUD1 is not turned ON within the specified time.
CLUD1 sensor trouble.
Paper feed tray 1 lift unit trouble.
PCU PWB trouble.
Sensor harness and connector connection trouble - Troubleshooting Guides: Check connection of the harness and the connector of LUD1.
Replace the lift unit.
Replace the PCU PWB.
- Code: F3-22
- Description: Paper feed tray 2 lift operation trouble
LUD2 does not turn ON within the specified time. - Causes: LUD2 does not turn ON within the specified time.
CLUD2 sensor trouble.
Paper feed tray 2 lift unit trouble.
PCU PWB trouble.
Sensor harness and connector connection trouble - Troubleshooting Guides: Check the harness and the connector of LUD2.
Replace the lift unit.
Replace the PCU PWB.
- Code: F3-32
- Description: Main body cassette 3 lift trouble
C3LUD does not turn ON within the specified time. - Causes: C3LUD sensor trouble.
Cassette 3 lift motor trouble.
Harness connection trouble between the PCU PWB, the lift unit, and the paper feed unit - Troubleshooting Guides: Check the harness and the connector of C3LUD.
Check the lift unit.
- Code: F3-42
- Description: Main body cassette 4 lift trouble
C4LUD does not turn ON within the specified time. - Causes: C4LUD sensor trouble.
Cassette 4 lift motor trouble.
Harness connection trouble between the PCU PWB, the lift unit, and the paper feed unit - Troubleshooting Guides: Check the harness and the connector of C4LUD.
Check the lift unit.
- Code: F6-00
- Description: MFP – FAX communication trouble
- Causes: MFP – FAX communication establishment error / Framing / Parity / Protocol error
- Troubleshooting Guides: Case 1 Cause FAX control PWB trouble. Check and Troubleshooting Guides Replace the FAX control PWB.
Case 2 Cause FAX control PWB – MFPC PWB connector and harness trouble Check and Troubleshooting Guides Check the connector and the harness between the FAX control PWB and the MFPC PWB.
Case 3 Cause FAX control PWB – Mother board connector and harness trouble Check and Troubleshooting Guides Check the connector and the harness between the FAX control PWB and the mother board.
Case 4 Cause FAX control PWB ROM trouble / ROM pin breakage Check and Troubleshooting Guides Check the ROM of the FAX control PWB.
- Code: F6-01
- Description: FAX EEPROM read/write error
- Causes: FAX control PWB EEPROM access error (Read and write)
- Troubleshooting Guides: Case 1 Cause FAX control PWB EEPROM trouble Check and Troubleshooting Guides Check that no trouble occurs after replacement of EEPROM. Execute the memory check of SIM66-3 to insure that EEPROM can be accessed.
Case 2 Cause FAX control PWB EEPROM access circuit trouble Check and Troubleshooting Guides Replace the FAX control PWB.
- Code: F6-04
- Description: FAX MODEM operation trouble
- Causes: FAX control PWB MODEM chip operation trouble
- Troubleshooting Guides: Case 1 Cause FAX MODEM chip operation trouble. Check and Troubleshooting Guides Replace the FAX control PWB.
Case 2 Cause The FAX MODEM chip cannot be accessed. Check and Troubleshooting Guides Replace the FAX control PWB.
- Code: F6-21
- Description: Improper combination of FAX PWB and FAX soft switch
- Causes: Improper destination of FAX PWB. FAX PWB trouble
- Troubleshooting Guides: Check proper destination of FAX PWB. Replace FAX PWB.
- Code: F6-30
- Description: FAX 1-chip microprocessor access error
- Causes: FAX 1-chip microprocessor access error (Read and write)
- Troubleshooting Guides: Case 1 Cause Program writing trouble to the 1-chip microprocessor, or no program data written. Check and Troubleshooting Guides Use SIM66-42 to rewrite the 1-chip microprocessor program.
Case 2 Cause FAX 1-chip microprocessor circuit trouble. Check and Troubleshooting Guides Replace the FAX control PWB.
- Code: F6-97
- Description: Incompatibility between FAX control and main machine
Incompatibility between FAX control PWB and the main machine - Causes: The FAX control PWB installed is improper. FAX control PWB trouble.
- Troubleshooting Guides: Install a proper FAX control PWB.
Replace the FAX control PWB.
- Code: F6-98
- Description: Incompatible destination between FAX control and main machine
Incompatibility between the FAX control PWB destination and the main machine destination - Causes: Incompatibility between the destination information written into the FAX control PWB EEPROM and that in the main machine (set with SIM26-6)
- Troubleshooting Guides: 1) Check the destination of the FAX control PWB.
2) Check the destination of the machine. (SIM26-6)
- Code: H2-00
- Description: Thermistor open trouble (TH_UM_AD2)
- Causes: Thermistor trouble
PCU PWB trouble
Thermistor connector and harness connection trouble
Fusing section connector connection trouble
Fusing unit not installed - Troubleshooting Guides: Use SIM44-14 to check the state of the thermistor.
Replace the thermistor.
Replace the PCU PWB.
Check connection of the thermistor connector and the harness.
Check the connector in the fusing section.
- Code: H2-02
- Description: Thermistor open trouble TH_US
The thermistor is open. - Causes: Thermistor trouble
Control PWB trouble
Fusing section connector connection trouble
AC power trouble
Fusing unit not installed. - Troubleshooting Guides: Check connection of the harness and the connector from the thermistor to the control PWB.
- Code: H2-03
- Description: Thermistor open trouble TH_UM_AD1
- Causes: Thermistor trouble
Control PWB trouble
Fusing section connector connection trouble
AC power trouble
Fusing unit not installed - Troubleshooting Guides: Check connection of the harness and the connector from the thermistor to the control PWB.
- Code: H2-05
- Description: Non-contact upper sub thermistor open
The thermistor is open. - Causes: Thermistor trouble
Control PWB trouble
Fusing section connector connection trouble
AC power trouble
Fusing unit not installed. - Troubleshooting Guides: Check connection of the harness and the connector
from the thermistor to the control PWB.
- Code: H2-06
- Description: Contact upper sub thermistor open
The thermistor is open. - Causes: Thermistor trouble
Control PWB trouble
Fusing section connector connection trouble
AC power trouble
Fusing unit not installed. - Troubleshooting Guides: Check connection of the harness and the connector from the thermistor to the control PWB.
- Code: H2-07
- Description: Contact lower main thermistor open
The thermistor is open. - Causes: Thermistor trouble
Control PWB trouble
Fusing section connector connection trouble
AC power trouble
Fusing unit not installed. - Troubleshooting Guides: Check connection of the harness and the connector from the thermistor to the control PWB.
- Code: H3-00
- Description: Upper main high temperature trouble
- Causes: The fusing temperature exceeds the specified level.
Thermistor trouble
PCU PWB trouble
Thermistor connector and harness connection trouble
HL control PWB trouble - Troubleshooting Guides: Use SIM44-14 to check the state of the thermistor.
Use SIM5-2 to check the flashing operation of the heater lamp.
Use SIM14 to cancel the trouble.
Replace the thermistor.
Replace the PCU PWB.
Check connection of the thermistor connector and the harness.
Replace the HL control PWB.
- Code: H3-02
- Description: Upper sub high temperature trouble
- Causes: The fusing temperature exceeds the specified level.
Thermistor trouble
PCU PWB trouble
Thermistor connector and harness connection trouble
HL control PWB trouble - Troubleshooting Guides: Use SIM44-14 to check the state of the thermistor.
Use SIM5-2 to check the flashing operation of the heater lamp.
Use SIM14 to cancel the trouble.
Replace the thermistor.
Replace the PCU PWB.
Check connection of the thermistor connector and the harness.
Replace the HL control PWB.
- Code: H4-00
- Description: Upper main low temperature trouble
The fusing temperature does not reach the specified level within the specified time from turning ON the power relay. - Causes: Thermistor trouble.
Heater lamp trouble.
PCU PWB trouble.
Thermostat trouble.
Connector, harness connection trouble.
HL control PWB trouble.
Power unit trouble. - Troubleshooting Guides: Use SIM14 to cancel the trouble.
Use SIM44-14 to check the state of the thermistor.
Use SIM5-2 to check the flashing operation of the heater lamp.
Replace the thermistor.
Replace the heater lamp.
Replace the PCU PWB.
Replace the thermostat.
Check connection of the connector and the harness.
Replace the HL control PWB.
Replace the power unit.
- Code: H4-02
- Description: Upper sub low temperature trouble
The fusing temperature does not reach the specified level within the specified time from turning ON the power relay. - Causes: Thermistor trouble.
Heater lamp trouble.
PCU PWB trouble.
Thermostat trouble.
Connector, harness connection trouble.
HL control PWB trouble.
Power unit trouble. - Troubleshooting Guides: Use SIM14 to cancel the trouble.
Use SIM44-14 to check the state of the thermistor.
Use SIM05-02 to check the flashing operation of the heater lamp.
Replace the thermistor.
Replace the heater lamp.
Replace the PCU PWB.
Replace the thermostat.
Check connection of the connector and the harness.
Replace the HL control PWB.
Replace the power unit.
- Code: H4-30
- Description: Upper main thermistor differential input abnormal
The values of TH_UM_AD1 and TH_UM_AD2 do not exceed the specified value within the specified time from turning ON the HL_UM. - Causes: HL_UM does not turn on.
Thermistor trouble.
Harness trouble.
PCU PWB trouble - Troubleshooting Guides: Use SIM05-02 to check the flashing operation of the heater lamp.
When the heater lamp flashes normally, check the
thermistor and its harness.
Check the thermistor input circuit section of the PCU PWB.
When the lamp does not light up, check for
disconnection in the heater lamp and breakage of the thermostat.
Check the interlock switch.
Check the lamp control circuit of the AC PWB and the PCU PWB.
Use SIM14 to cancel the trouble.
- Code: H4-32
- Description: Upper sub thermistor differential input abnormal
The upper sub compensation thermistor and the upper sub differential thermistor do not exceed the specified value within the specified time from turning ON the upper sub heater lamp. - Causes: The upper sub heater lamp does not turn ON. Thermistor breakdown, harness trouble, PCU PWB trouble
- Troubleshooting Guides: Use SIM05-02 to check the flashing operation of the heater lamp.
When the heater lamp flashes normally, check the
thermistor and its harness.
Check the thermistor input circuit section of the PCU PWB.
When the lamp does not light up, check for
disconnection in the heater lamp and breakage of the thermostat.
Check the interlock switch.
Check the lamp control circuit of the AC PWB and the PCU PWB.
Use SIM14 to cancel the trouble.
- Code: H5-01
- Description: 5 times continuous POD1 not-reach jam
- Causes: A fusing jam is not canceled completely. (A jam paper remains.)
POD1 sensor trouble
Fusing unit installation trouble
POD1 sensor connector and harness connection trouble
PCU PWB trouble
Fusing unit, drive section trouble - Troubleshooting Guides: Replace the POD1 sensor.
Check installation of the fusing unit.
Replace the fusing unit.
Check or repair the fusing drive section.
Check connection of the POD1 sensor connector and the harness.
Replace the PCU PWB.
Use SIM14 to cancel the trouble.
- Code: H7-10
- Description: Recovery error from low fuser temperature
The fusing temperature does not reach the specified level within the specified time from stopping a job due to fall in the fusing temperature. - Causes: Thermistor trouble.
Heater lamp trouble.
PCU PWB trouble.
Thermostat trouble.
Connector, harness connection trouble.
HL control PWB trouble.
Power unit trouble. - Troubleshooting Guides: Replace the thermistor.
Replace the heater lamp.
Replace the PCU PWB.
Replace the thermostat.
Check connection of the connector and the harness.
Replace the HL control PWB.
Replace the power unit.
Use SIM5-2 to check the flashing operation of the heater lamp.
- Code: H7-12
- Description: Recovery error from low fuser temp (TH_US)
- Causes: Thermistor trouble.
Heater lamp trouble.
PCU PWB trouble.
Thermostat trouble.
Connector, harness connection trouble.
HL control PWB trouble.
Power unit trouble. - Troubleshooting Guides: Replace the thermistor.
Replace the heater lamp.
Replace the PCU PWB.
Replace the thermostat.
Check connection of the connector and the harness.
Replace the HL control PWB.
Replace the power unit.
Use SIM5-2 to check the flashing operation of the heater lamp.
- Code: L1-00
- Description: Scanner feed trouble
Scanner feed is not completed within the specified time. - Causes: Scanner unit trouble.
SCU PWB trouble.
Scanner control PWB trouble.
Harness and connector connection trouble.
Scanner home position sensor trouble.
Scanner motor trouble. - Troubleshooting Guides: Use SIM1-1 to check the scan operation.
Replace the scanner unit.
Replace the SCU PWB.
Check connection of the connectors and the harness.
Replace the scanner home position sensor.
Replace the scanner motor.
- Code: L3-00
- Description: Scanner return trouble
Scanner return is not completed within the specified time. - Causes: Scanner unit trouble
SCU PWB trouble
Scanner control PWB trouble
Harness and connector connection trouble
Scanner home position sensor trouble
Scanner motor trouble - Troubleshooting Guides: Use SIM1-1 to check the scan operation.
Replace the scanner unit.
Replace the SCU PWB.
Check connection of the connectors and the harness.
Replace the scanner home position sensor.
Replace the scanner motor.
- Code: L4-02
- Description: Paper feed motor trouble
A lock signal is not detected within the specified time in ON operation of the paper feed motor after warming-up or canceling a jam. - Causes: Paper feed motor trouble
Paper feed motor harness and connector connection trouble
PCU PWB trouble - Troubleshooting Guides: Use SIM6-1 to check the operation of the paper feed motor.
Replace the paper feed motor.
Check connection of the paper feed motor harness and the connector.
Replace the PCU PWB.
- Code: L4-03
- Description: Fusing motor trouble
The motor lock signal is detected during rotation of the fusing motor. - Causes: Fusing motor trouble
Fusing motor harness and connector connection trouble
PCU PWB trouble - Troubleshooting Guides: Use SIM6-1 to check the operation of the fusing motor.
Replace the Fusing motor.
Check connection of the fusing motor harness and the connection.
Replace the PCU PWB.
- Code: L4-04
- Description: Developing motor trouble
The motor lock signal is detected during rotation of the Developing motor. - Causes: Developing motor trouble
Developing motor harness and connector connection trouble
PCU PWB trouble - Troubleshooting Guides: Use SIM25-1 to check the operation of the developing motor.
Replace the Developing motor.
Check connection of the Developing motor harness and the connection.
Replace the PCU PWB.
- Code: L4-06
- Description: Transfer unit pressure welding or estrangement trouble
A change in the transfer position sensor cannot be detected within the specified time in lifting operation of the transfer unit. - Causes: Transfer unit position sensor trouble
Dirt on the transfer unit position sensor.
PCU PWB trouble
Connection trouble of the connector and the harness.
Transfer unit lift mechanism trouble
Transfer unit attachment trouble. - Troubleshooting Guides: Use SIM6-3 to check the estrangement operation of the transfer unit.
Replace the transfer unit position sensor.
Clean the transfer unit position sensor.
Replace the PCU PWB.
Check connection of the connector and the harness.
Repair the transfer unit lift mechanism.
- Code: L4-08
- Description: Waste toner transport motor lock
The waste toner lock sensor is detected during rotation of the drum motor. - Causes: Waste toner transport motor trouble.
Waste toner transport pipe clogging
Harness/connector trouble between the PCU PWB and the waste toner transport motor. - Troubleshooting Guides: Use SIM6-1 to check the operation of the waste toner transport motor (WTM).
Check the waste toner transport pipe for clogging.
Check the harness and the connector between the
PCU PWB and the waste toner transport motor.
- Code: L4-17
- Description: Drum motor lock trouble (BK)
The motor lock signal is detected during rotation of the drum motor (K). - Causes: Drum motor trouble
Harness connection trouble between the PCU PWB and the drum motor
Control circuit trouble - Troubleshooting Guides: Use SIM25-01 to check the operation of the drum motor.
Check the harness and the connector between the
PCU PWB and the developing motor.
Replace the PCU PWB. Replace the drum motor
- Code: L4-31
- Description: Paper exit cooling fan motor 5 trouble
The fan operation signal is not detected within the specified time in the paper delivery cooling fan 5 operation. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-32
- Description: Power source cooling fan motor 1 trouble
The fan operation signal is not detected within the specified time in the power cooling fan 1 operation. - Causes: The fan does not rotate because of disconnection of the ozone exhaust fan or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-34
- Description: Polygon cooling fan trouble
The motor lock signal is detected during rotation of the polygon cooling fan. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-35
- Description: Paper exit cooling fan motor 4 trouble
When the fan is operated, the fan operation signal is not detected within the specified time. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-38
- Description: Paper exit cooling fan motor 3 trouble
The motor lock signal is detected during rotation of the cooling fan motor. - Causes: Harness/connector trouble between the PCU PWB and the fan motor.
PCU PWB trouble.
Fan motor trouble.
The fan does not rotate because of the other trouble. (No power supply to the fan motor) - Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-39
- Description: Fuser cooling fan motor 1 trouble
When the fan is operated, the fan operation signal is not detected within the specified time. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-40
- Description: Ozone fan motor 1 trouble
The lock signal is detected during rotation of the ozone fan motor 1. - Causes: Harness/connector trouble between the PCU PWB and the fan motor.
PCU PWB trouble.
Fan motor trouble.
The fan does not rotate because of the other trouble. (No power supply to the fan motor) - Troubleshooting Guides: Use SIM6-2 to check the operation of the fan motor.
Check the harness and the connector between the
PCU PWB and the fan motor.
Replace the PCU PWB.
Replace the fan motor.
- Code: L4-43
- Description: Paper exit cooling fan motor 6 trouble
When the fan is operated, the fan operation signal is not detected within the specified time. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-44
- Description: Power source cooling fan motor 2 trouble
The lock signal is detected during rotation of the power source cooling fan 2. - Causes: Harness/connector trouble between the PCU PWB and the fan motor.
PCU PWB trouble.
Fan motor trouble.
The fan does not rotate because of the other trouble. (No power supply to the fan motor) - Troubleshooting Guides: Use SIM6-2 to check the operation of the fan motor.
Check the harness and the connector between the
PCU PWB and the fan motor.
Replace the PCU PWB.
Replace the fan motor.
- Code: L4-46
- Description: DV cooling fan motor 1 trouble
The lock signal is detected during rotation of the ADU transport cooling fan motor F. - Causes: The fan operation signal is not detected within the specified time in the developing section cooling fan
operation.
Developing section cooling fan trouble.
PCU PWB trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Check connection of the connector and the harness.
Use SIM6-2 to check the operation of the fan motor.
Replace the developing section cooling fan.
Replace the PCU PWB.
- Code: L4-50
- Description: Process fan motor 1 trouble
The lock signal is detected during rotation of the ADU transport cooling fan motor R. - Causes: The fan operation signal is not detected within the specified time in the process cooling fan operation.
Process cooling fan trouble.
PCU PWB trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Check connection of the connector and the harness.
Use SIM6-2 to check the operation of the fan motor.
Replace the process cooling fan.
Replace the PCU PWB.
- Code: L4-56
- Description: Paper exit cooling fan motor 1 trouble
When the fan is operated, the fan operation signal is not detected within the specified time. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-58
- Description: Fuser cooling fan motor 2 trouble
When the fan is operated, the fan operation signal is not detected within the specified time. - Causes: The fan does not rotate because of disconnection of the fan connector or other trouble.
- Troubleshooting Guides: Check the harness and the connector between the
PCU PWB and the fan.
Use SIM6-2 to check that the fan is actually rotating.
- Code: L4-64
- Description: DV cooling fan motor 2 trouble
The lock signal is detected during rotation of the ADU transport cooling fan motor F. - Causes: The fan operation signal is not detected within the specified time in the developing section cooling fan operation.
Developing section cooling fan trouble.
PCU PWB trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Check connection of the connector and the harness.
Use SIM6-2 to check the operation of the fan motor.
Replace the developing section cooling fan.
Replace the PCU PWB.
- Code: L6-10
- Description: Polygon motor trouble
The polygon motor does not reach the specified RPM within the specified time after starting rotation of the polygon motor. - Causes: Polygon motor trouble.
LSU control PWB trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Use SIM61-1 to check the operation of the polygon motor.
Check connection of the connector and the harness.
Replace the LSU.
Replace the LSU control PWB.
- Code: L8-01
- Description: Full wave signal detection error
The full wave signal is not detected. - Causes: PCU PWB trouble.
Power unit trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Replace the PCU PWB.
Replace the power unit.
Check connection of the connector and the harness.
- Code: L8-02
- Description: Full wave signal error
- Causes: An abnormality in the full wave signal frequency is detected.
(The frequency is detected as 65Hz or above, or 45Hz or less.)
PCU PWB trouble.
Power unit trouble.
Connection trouble of the connector and the harness.
Power frequency, waveform bnormality. - Troubleshooting Guides: Replace the PCU PWB.
Replace the power unit.
Check connection of the connector and the harness.
Check the power waveform.
- Code: L8-20
- Description: Communication error of MFP/Mother board
- Causes: SCN mother board PWB – MFPC PWB connection trouble.
MFPC PWB trouble.
SCN mother board trouble. - Troubleshooting Guides: Check connection between the SCN mother board
PWB and the MFPC PWB.
Check the ground of the main unit.
Replace the MFPC PWB.
Replace the SCN mother board.
- Code: PC–
- Description: No personal counter installed
- Causes: The personal counter is not installed.
The personal counter is not detected.
Scan mother PWB trouble. - Troubleshooting Guides: Check connection of the connectors and the harness.
Replace the Scan mother PWB.
- Code: U1-01
- Description: Battery trouble
RTC backup battery voltage fall - Causes: 1) Battery life
2) Battery circuit abnormality - Troubleshooting Guides: Check to confirm that the battery voltage is about 2.5V or above.
Replace the battery.
- Code: U2-00
- Description: MFP EEPROM read/write error
- Causes: MFPC PWB EEPROM trouble
EEPROM socket contact trouble
MFPC PWB trouble
Strong external noises. - Troubleshooting Guides: Replace the MFPC PWB EEPROM.
Replace the MFPC PWB. (Refer to the pages on the necessary works after replacing the MFPC PWB in the Service Manual, and perform the works.)
Check the power environment.
- Code: U2-05
- Description: Erroneous detection of account management data
- Causes: Breakage of the authentication DB is detected.
- Troubleshooting Guides: When breakage of the authentication DB is detected, the MFP is rebooted and the DB tables are reconstructed, generating ‘U2-05’.
The message, however, is not displayed and only the trouble history is saved.
The authentication data are cleared.
- Code: U2-11
- Description: MFP EEPROM counter check sum error
- Causes: MFPC PWB EEPROM trouble
EEPROM socket contact trouble
MFPC PWB trouble
Strong external noises. - Troubleshooting Guides: Use SIM16 to cancel the error. (The previous writing data (about the latest 8 sheets) are written into the EEPROM.)
Replace the MFPC PWB. (Refer to the pages on the necessary works after replacing the MFPC PWB in the Service Manual, and perform the works.)
- Code: U2-30
- Description: MFPC PWB and PCU PWB manufacturing No. data inconsistency
Inconsistency between the manufacturing No. saved in the PCU PWB and that in the MFPC PWB. - Causes: When replacing the PCU PWB or the MFPC PWB, the EEPROM which was mounted on the PWB before replacement is not mounted on the new PWB.
MFPC PWB trouble
PCU PWB trouble - Troubleshooting Guides: Check that the EEPROM is properly set.
Check to confirm that the EEPROM which was mounted on the PWB before replacement is mounted on the new PWB.
Replace the MFPC PWB. (Refer to the pages on the necessary works after replacing the MFPC PWB in the Service Manual, and perform the works.)
Replace the PCU PWB.
- Code: U2-40
- Description: mSATA eMMC system storage data area error
- Causes: A file error occurs in the mSATA eMMC system storage data partition.
MFPC PWB trouble - Troubleshooting Guides: Turn OFF/ON the power, and the backup data in the HDD are written and the machine is automatically booted.
Check the MFPC PWB, and replace if necessary.
Check the mSATA eMMC, and replace if necessary.
- Code: U2-41
- Description: HDD system storage data area error
- Causes: A file error occurs in the HDD system saved data area, disabling backup of the saved file of the machine adjustment values in the mSATA eMMC.
HDD trouble
MFPC PWB trouble - Troubleshooting Guides: Check the HDD, and replace if necessary.
Check the MFPC PWB, and replace if necessary.
When replacing the HDD and the MFPC PWB, refer to the chapter of ‘Necessary works and procedures of HDD and MFPC PWB replacement.’
- Code: U2-42
- Description: Adjustment data error in system storage data area
- Causes: The saved file of the machine adjustment values in the mSATA eMMC and the HDD cannot be found or is broken.
Both of the mSATA eMMC set data and the HDD system saved data area are broken.
HDD trouble
MFPC PWB trouble
mSATA eMMC trouble - Troubleshooting Guides: Check the HDD, and replace if necessary.
Check the MFPC PWB, and replace if necessary.
Check the mSATA eMMC, and replace if necessary.
When replacing the HDD, the MFPC PWB, and the mSATA eMMC, refer to the chapter of Necessary works and procedures of HDD, MFPC PWB, and mSATA eMMC replacement.
Use SIM to adjust the machine again and set the
adjustment values.
- Code: U2-50
- Description: HDD user authentication data check sum error
- Causes: HDD trouble
MFPC PWB trouble
Strong external noises. - Troubleshooting Guides: Check the data related to the check sum error
(address book, image send system registration data (senders record, meta data)) and register again.
Use SIM16 to cancel the U2 trouble.
Replace the HDD.
Replace the MFPC PWB. (Refer to the pages on the necessary works after replacing the HDD and the MFPC PWB in the Service Manual, and perform the works.)
- Code: U2-60
- Description: Watermark check error
- Causes: Watermark data trouble
HDD trouble
MFPC PWB trouble - Troubleshooting Guides: Use SIM16 to cancel the U2 trouble.
Use SIM49-5 to install the watermark data.
Replace the HDD.
Replace the MFPC PWB. (Refer to the pages on the necessary works after replacing the HDD and the MFPC PWB in the Service Manual, and perform the works.)
- Code: U2-70
- Description: OCR dictionary check error
- Causes: OCR dictionary data trouble
- Troubleshooting Guides: SIM49-6 to execute
- Code: U2-80
- Description: SCU EEPROM read write error
- Causes: Scan mother PWB EEPROM trouble
Scan mother PWB trouble
Scan mother PWB EEPROM socket connection trouble - Troubleshooting Guides: Replace the Scan mother PWB EEPROM.
Replace the Scan mother PWB.
Check connection of the Scan mother PWB
EEPROM socket.
Check the SIM adjustment value of the following items, and adjust again if they are improper.
• Scanner-related adjustments
• Touch panel-related adjustments
Use SIM16 to cancel the trouble.
- Code: U2-81
- Description: SCU EEPROM check sum error
- Causes: Scan mother PWB EEPROM trouble.
Installation of non-initialized EEPROM.
Scan mother PWB trouble.
EEPROM socket contact trouble. - Troubleshooting Guides: Replace the Scan mother PWB EEPROM.
Replace the Scan mother PWB.
Check contact of the EEPROM socket.
Use SIM16 to cancel the trouble. (The check sum error detection data are calculated again to reset the proper check sum data.)
- Code: U2-90
- Description: PCU EEPROM read write error
- Causes: PCU PWB EEPROM trouble
PCU PWB trouble
EEPROM socket contact trouble - Troubleshooting Guides: Replace the PCU PWB EEPROM.
Check the SIM adjustment values of the engine, and adjust again if they are improper.
Replace the PCU PWB.
Check contact of the EEPROM socket.
Use SIM16 to cancel the trouble.
- Code: U2-91
- Description: PCU EEPROM check sum error
- Causes: PCU PWB EEPROM trouble
PCU PWB trouble
EEPROM socket contact trouble - Troubleshooting Guides: Replace the PCU PWB EEPROM.
Replace the PCU PWB.
Check contact of the EEPROM socket.
Use SIM16 to cancel the trouble. (The check sum error detection data are calculated again to reset the proper check sum data.)
- Code: U5-00
- Description: Document feed unit communication error
- Causes: Connector, harness connection trouble.
Scan mother PWB trouble.
DSPF CNT PWB trouble. - Troubleshooting Guides: Turn OFF/ON the power.
Check connection of the connector and the harness.
Replace the Scan mother PWB.
Replace the DSPF CNT PWB.
- Code: U5-16
- Description: Document feed unit fan motor trouble
- Causes: When the fan is operated, the fan operation signal is not detected within the specified time.
Fan motor trouble.
Connector, harness connection trouble.
DSPF CNT PWB trouble. - Troubleshooting Guides: Use SIM2-3 to check that the fan is rotating.
Replace the fan motor.
Check connection of the connector and the harness.
Replace the DSPF CNT PWB.
- Code: U5-20
- Description: Document feed unit paper transport motor trouble
- Causes: SPF paper feed transport motor trouble.
Connection trouble of the connector and the harness. - Troubleshooting Guides: Use Sim2-3 to check the operation.
Check the SPF paper feed transport motor and connection of the connector and the harness.
- Code: U5-30
- Description: Document feed unit tray lift up trouble
- Causes: STUD does not turn ON 5 times continuously within the specified time.
STUD/STLD sensor trouble.
Connection trouble of the connector and the harness.
DSPF CNT PWB trouble. - Troubleshooting Guides: Replace the STUD/STLD sensor.
Check connection of the connector and the harness.
Replace the DSPF CNT PWB.
- Code: U5-31
- Description: Document feed unit lift down trouble
- Causes: STLD does not turn OFF within the specified time.
STUD/STLD sensor trouble.
Connection trouble of the connector and the harness.
DSPF CNT PWB trouble. - Troubleshooting Guides: Replace the STUD/STLD sensor.
Check connection of the connector and the harness.
Replace the DSPF CNT PWB.
- Code: U6-09
- Description: LCC lift motor trouble
No variation in the motor rotation sensor signal (encoder sign) is detected within the specified time after booting or stopping the LCC lift motor. - Causes: LCC lift motor rotation sensor trouble
LCC control PWB trouble
LCC lift mechanism trouble
LCC lift motor trouble - Troubleshooting Guides: Use SIM4-2 and 4-3 to check the operation of the LCC sensor and the lift motor.
Check the LCC lift motor rotation sensor, and replace if necessary.
Check the LCC control PWB, and replace if necessary.
Check the LCC lift mechanism, and repair if necessary.
Check the LCC lift motor, and replace if necessary.
Use SIM15 to cancel the trouble.
- Code: U6-20
- Description: Communication error between PCU and LCC unit
- Causes: Communication error between the LCC control PWB and the PCU PWB.
Connection trouble of the harness and the connector between the machine and the LCC and those of the
LCC control PWB.
LCC control PWB trouble
PCU PWB trouble
Malfunction due to noises. - Troubleshooting Guides: Check to confirm the LCC model.
Check the connection of the harness and the connector between the machine and the LCC and
those of the LCC control PWB, and replace if necessary.
Check the LCC control PWB, and replace if necessary.
Check the PCU PWB, and replace if necessary.
- Code: U6-21
- Description: LCC transport motor trouble
Transport motor abnormality - Causes: Motor lock
Motor RPM abnormality
Overcurrent to the motor
LCC control PWB trouble / A3 2-stage LCT control
PWB trouble - Troubleshooting Guides: Use SIM04-03 to check the operation of the transport motor.
Replace the motor
Replace the LCC / A3 2-stage LCT control PWB.
- Code: U6-22
- Description: LCC 24V line power trouble
The DV 24V power is not supplied to the LCC / A3 2- stage LCT. - Causes: Connection trouble or disconnection of the connector and the harness.
LCC control PWB trouble / A3 2-stage LCT control
PWB trouble
Power unit trouble - Troubleshooting Guides: Check the connector and the harness of the power
line.
Check the 24V voltage with the power unit, the LCC control PWB, and the A3 2-stage LCT control PWB.
- Code: U6-23
- Description: A3 LCC tray descending trouble
It is detected that the wire of the LCC tray is reversely wound. (A3 LCC / A3 2-stage LCT)
The lower limit position (full state) is not detected within the specified time (A4: 10sec, A3: 8sec) from the start of descending the LCT1 tray. (A3 3-stage LCT / A4 3-stage LCT) - Causes: Reverse winding detection SW ON
The wire is reversely wound.
Reverse winding detection SW trouble
Connection trouble of the connector and the harness
LCC control PWB trouble. (A3 LCC)
A3 2-stage LCT control PWB trouble (A3 2-stage LCT)
Remaining quantity sensor abnormality, LCT1 tray lift motor lock, connector and harness connection trouble, PWB trouble
(A3 3-stage LCT / A4 3-stage LCT) - Troubleshooting Guides: Check the wire.
Replace the reverse winding SW and the LCC control
PWB. / Replace the A3 2-stage LCT control PWB.
Check connection of the connector and the harness. (A3 LCC / A3 2-stage LCT)
Use SIM04-02 and SIM04-03 to check the operations of the remaining quantity sensor and the LCT1 lift motor. Check the wiring. (A3 3-stage LCT / A4 3-stage LCT)
- Code: U6-24
- Description: A3 LCC tray lock detection trouble
The LCC / A3 2-stage LCT tray lock mechanism malfunctions - Causes: Tray lock mechanism breakdown
Connection trouble of the connector and the harness
Tray lock sensor trouble
LCC control PWB trouble / A3 2-stage LCT control
PWB trouble - Troubleshooting Guides: Check the tray lock mechanism.
Check connection of the connector and the harness.
Replace the tray lock sensor.
Replace the LCC control PWB. / Replace the A3 2- stage LCT control PWB.
- Code: U6-51
- Description: Combination trouble between LCC and main machine
An LCC of a different model which is not supported by the machine is installed. (Improper combination of the machine and the LCC model code.) - Causes: LCC control PWB trouble
PCU PWB trouble - Troubleshooting Guides: Check to confirm the LCC model.
Check the LCC control PWB, and replace if necessary.
Check the PCU PWB, and replace if necessary.
- Code: U6-54
- Description: Option installation combination trouble
Optional wearing pair trouble. - Causes: Lower limit sensor trouble.
Manual feed tray lift motor lock.
Connection trouble of the connector and the harness.
PWB trouble. - Troubleshooting Guides:
- Code: U7-50
- Description: MFP and vendor machine communication error
Communication error between the MFP and the serial vendor. - Causes: Improper setting of the vendor machine specifications (SIM26-3).
Vendor machine trouble.
MFPC PWB trouble.
Connector, harness connection trouble.
Strong external noises - Troubleshooting Guides: Check the connector and the harness in the communication line.
Change the specifications of the vendor machine (SIM26-3).
Replace the MFPC PWB.
- Code: U7-51
- Description: Vendor machine error
MFP (Notification of a trouble from the serial vendor) - Causes: Serial vendor machine trouble.
Connector, harness connection trouble. - Troubleshooting Guides: Err.XX is displayed on the operation panel of the vendor. (XX is the detail code.)
Repair the vendor machine referring to the detail code.
Check the connector and the harness in the communication line.
- Code: U9-01
- Description: Touch panel trouble
- Causes: Connector, harness connection trouble
Touch panel trouble
Scan mother PWB trouble - Troubleshooting Guides: Check connection state of connector, harness
Replace touch panel
Replace Scan mother PWB
- Code: UC-02
- Description: SCAN ASIC IPD error
- Causes: Scan mother PWB trouble
- Troubleshooting Guides: Replace Scan mother PWB
- Code: UC-12
- Description: SCAN ASIC IPD error (DSPF)
- Causes: DSPF CNT PWB trouble
- Troubleshooting Guides: Replace DSPF CNT PWB
- Code: UC-20
- Description: SCAN ASIC DOCC error
- Causes: Scan mother PWB trouble
- Troubleshooting Guides: Replace Scan mother PWB
- Code: UC-30
- Description: SCAN ASIC DOCC error (DSPF)
- Causes: DSPF CNT PWB trouble
- Troubleshooting Guides: Replace DSPF CNT PWB
Epson XP4100 Adjustment Program
– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson XP4100 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson XP4100 AdjProg or Epson XP4100 Adjustment Program or Epson XP4100 Adj Program, is a middleware developed by third-party software to supply for Epson XP4100 printer, making printer continuous printing without error.
– Epson XP4100 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…
Epson XP4100 Adjustment Functions:
– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment
Using Epson XP4100 Adjustment Program
– Choose printer model and usb connection
– Choose Particular Adjustment Mode
– Choose Waste Ink Pad Counter
– Read Waste Ink Pad Counter
– Reset Waste Ink Pad Counter
Active Epson XP4100 Adjustment Program
– Run Adjprog.exe, Copy XP4100 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson XP4100 Adjustment Program.
– More information about Epson XP4100 Adjustment Program: https://shop.nguyendangnam.com/product/epson-xp4100-adjustment-program/
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-dreamlabo-5000-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-sc-8â³-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
Contact us to get support with Sharp MXM6570 Error case
Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/