Sharp MXM350U with list Error Codes and Epson Xp960 Adjustment Program

Sharp MXM350U Printer with list Error Codes and Epson Xp960 Adjustment Program

– Printer model: Sharp MXM350U
– Error codes on Sharp MXM350U with details instruction fixing:

Code: C1-00
Description: MC trouble
Main charger output abnormality (Output open) Trouble signal is outputted from the high voltage transformer.
Causes: The main charger is not installed properly. The main charger is not assembled properly. Disconnection of connector of high voltage transformer. High voltage harness disconnection or breakage.
Troubleshooting Guides: Use the SIM 8-2 to check the main charger output. Check for disconnection of the main charger. Replace the high voltage unit.

Code: E6-11
Description: CSI shading trouble (White correction)
The CIS white reference plate scan level is abnormal when the lamp is on.
Causes: Abnormal harness installation to CIS unit Dirt on the white reference plate. CIS lighting error CIS unit installation trouble CIS unit abnormality Scanner PWB abnormality
Troubleshooting Guides: Clean the white reference plate. Check CIS light quantity (SIM 5-3) and lighting. Check CIS unit harness. Check scanner PWB.

Code: E6-14
Description: CIS communication trouble
Communication trouble (clock sync) between scanner PWB and CIS-ASIC
Causes: Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality
Troubleshooting Guides: Check CIS unit harness. Check CIS unit. Check scanner PWB.

Code: E7-01
Description: System data trouble
When in data storage/acquiring of the HDD system area, the HDD responds an error and does not respond for 30sec, it is judged as a trouble.
Causes: The HDD is not properly installed to the ICU PWB. The HDD does not work for the ICU PWB. ICU PWB abnormality
Troubleshooting Guides: Check installation of the HDD to the ICU PWB. Check harness connection of the HDD from the ICU PWB. Use SIM62-2, 3 to check the HDD read/write. Replace the HDD. Replace the ICU PWB.

Code: E7-02
Description: Laser trouble
BD signal from LSU is kept OFF, or ON.
Causes: The connector of LSU or the harness in LSU is disconnected or broken. The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted. The proper voltage is not supplied to the power line for laser. Laser emitting diode trouble PCU PWB trouble ICU PWB trouble
Troubleshooting Guides: Check for disconnection of the LSU connector. Use SIM 61-1 to check LSU operation. Check that the polygon motor rotates normally or not. Check light emission of laser emitting diode. Replace the LSU unit. Replace the PCU PWB. Replace the ICU PWB.

Code: E7-03
Description: HDD trouble
HDD connection failure If the HDD responds an error or does not respond for 30sec, it is judged as an error. (Other than the system area) Data abnormality in the file management area (when the cluster chain is broken)
Causes: HDD is not installed properly to the ICU PWB. HDD does not operate properly in the ICU PWB. ICU PWB trouble
Troubleshooting Guides: Check installation of HDD to the ICU PWB. Check connection of the harness of HDD to the ICU PWB. Use SIM 62-2, -3 to check read/write of HDD. Replace HDD. Replace ICU PWB.

Code: E7-06
Description: Decode error trouble
A decode error occurs during making of an image.
Causes: Data error during input from PCI to PM. PM trouble Data error during image compression/ transfer. ICU PWB abnormality
Troubleshooting Guides: Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB. For the other cases, check the ICU PWB. Replace the ICU PWB.

Code: E7-10
Description: Shading trouble (Black correction)
CCD black scan level abnormality when the copy lamp is off.
Causes: Abnormal installation of flat cable to CCD unit. CCD unit abnormality Scanner PWB abnormality
Troubleshooting Guides: Check installation of CCD unit flat cable. Check CCD unit. Check scanner PWB.

Code: E7-11
Description: Shading trouble (White correction all pixel adjustment)
CCD white reference plate scan level abnormality when the copy lamp is ON.
Causes: Abnormal installation of flat cable to CCD unit. Dirt on mirror, lens, white reference plate Copy lamp lighting abnormality Abnormal installation of CCD unit CCD unit abnormality Scanner PWB abnormality
Troubleshooting Guides: Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5- 3) and lighting. Check CCD unit. Check scanner PWB.

Code: E7-14
Description: CCD communication trouble
Communication trouble (clock sync) between scanner PWB and CCD-ASIC
Causes: Abnormal installation of harness to CCD unit CCD unit abnormality Scanner PWB abnormality
Troubleshooting Guides: Check CCD unit harness. Check CCD unit. Check scanner PWB.

Code: E7-17
Description: SPF scanning position adjustment trouble (Detected only when executing an adjustment SIM.)
The black Mylar which serves as the reference of the SPF scanning position is not detected.
Causes: Black Mylar installing failure on the SPF side
Troubleshooting Guides: Check the SPF black Mylar.

Code: E7-50
Description: LSU connection trouble
An LSU which does not conform to the machine is installed.
Causes: LSU connection trouble PCU PWB trouble LSU trouble
Troubleshooting Guides: Check LSU PWB. Check PCU PWB. Check connection of the connector and the harness between PCU and LSU.

Code: E7-60
Description: Controller skating trouble
Occurrence of an error in controller skating check
Causes: Discrepancy in the combination of the controller PWB and the ROM
Troubleshooting Guides: Check the controller PWB. Check the combination of the controller PWB and the ROM.

Code: E7-80
Description: Communication trouble (ICU detection) between ICU and scanner
Communication establishment error/ Fleming/Parity/Protocol error
Causes: Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage
Troubleshooting Guides: Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine.

Code: E7-90
Description: Communication trouble (ICU detection) between ICU and PCU
Communication establishment error/ Fleming/Parity/Protocol error
Causes: Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage
Troubleshooting Guides: Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine.

Code: EE-EL
Description: Auto developer adjustment trouble (Over-toner)
The toner concentration output is detected as 1.5V or below in the auto development adjustment.
Causes: Toner concentration sensor trouble Charging voltage, developing voltage abnormality Insufficient toner concentration Developing unit trouble PCU PWB trouble
Troubleshooting Guides: Use SIM25-2 to perform auto developer adjustment.

Code: EE-EU
Description: Auto developer adjustment trouble (Under-toner)
The toner concentration output is detected as 3.5V or above in the auto development adjustment.
Causes: Insufficient toner concentration Charging voltage, developing voltage abnormality Insufficient toner concentration Developing unit trouble PCU PWB trouble
Troubleshooting Guides: Use SIM25-2 to perform auto developer adjustment.

Code: F1-00
Description: Finisher communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the finisher
Causes: Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the finisher control PWB or PCU PWB.

– Sharp MXM350U printer Error Codes and quick guide on repairing:

Code: F1-00
Description: Mail-bin stacker communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the Mail-bin stacker.
Causes: Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker. Mail-bin stacker control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check harness and connector in the communication line. Replace the Mail-bin stacker PWB or PCU PWB.

Code: F1-02
Description: Finisher transport motor abnormality
Transport motor drive trouble
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Motor RPM abnormality Overcurrent to the motor Finisher control PWB trouble
Troubleshooting Guides: Use SIM 3-3 to check the transport motor operation.

Code: F1-02
Description: Mail-bin stacker transport motor abnormality
Transport motor trouble
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Motor rpm abnormality Overcurrent to the motor Mail-bin stacker control PWB trouble
Troubleshooting Guides: Use SIM3-21 to check the transport motor operation.

Code: F1-03
Description: Console finisher paddle motor trouble
Paddle motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-06
Description: Console finisher slide motor trouble
Slide motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-08
Description: Finisher staple shift motor trouble
Staple motor drive trouble
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check operations of the staple motor.

Code: F1-10
Description: Finisher stapler motor trouble
Stapler motor operation abnormality
Causes: Motor lock Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-10
Description: Console finisher stapler motor trouble
Stapler motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-11
Description: Finisher bundle exit motor trouble
Bundle exit motor operation abnormality
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Console finisher control PWB trouble
Troubleshooting Guides: Use SIM 3-3 to check the bundle exit motor operation and the paddle solenoid operation, or use SIM 3-2 to check the boomerang rotations sensor.

Code: F1-11
Description: Console finisher bundle exit motor trouble
Bundle exit motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-12
Description: Mail-bin stacker gate trouble
Gate operation abnormality
Causes: Gate lock Defective connection or disconnection between the PWB and the solenoid. Mail-bin stacker control PWB trouble
Troubleshooting Guides: Use SIM3-21 to check the transport gate operation.

Code: F1-15
Description: Finisher lift motor trouble
Lift motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the lift motor operation.

Code: F1-15
Description: Console finisher lift motor trouble
Lift motor operation abnormality
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Upper/lower limit sensor trouble Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-19
Description: Finisher front alignment motor trouble
Front alignment motor operation abnormality
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-19
Description: Console finisher front alignment motor trouble
Front alignment motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-20
Description: Finisher rear alignment motor trouble
Rear alignment motor operation abnormality
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-20
Description: Console finisher rear alignment motor trouble
Rear alignment motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-30
Description: Console finisher communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the console finisher
Causes: Improper connection or disconnection of connector and harness between the machine and the console finisher. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB or PCU PWB.

Code: F1-31
Description: Console finisher fold sensor trouble
Sensor input value abnormality
Causes: Sensor breakage harness breakage Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-2 to check the sensor operation.

Code: F1-32
Description: Communication trouble between the console finisher and the punch unit.
Communication err between the console finisher and the punch unit.
Causes: Improper connection or disconnection of connector and harness between the console finisher and the punch unit. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noise
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB.

Code: F1-33
Description: Console finisher punch side registration motor trouble
Punch side registration motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-34
Description: Console finisher punch motor trouble
Punch motor operation abnormality
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-35
Description: Console finisher punch side registration sensor trouble
Sensor input value abnormality
Causes: Sensor breakage Harness disconnection Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-2 to check the sensor operation.

Code: F1-36
Description: Console finisher punch timing sensor trouble
Sensor input value abnormality
Causes: Sensor breakage Harness disconnection Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-2 to check the sensor operation.

Code: F1-37
Description: Console finisher backup RAM trouble
Backup RAM contents are disturbed.
Causes: Console finisher control PWB trouble Malfunction by noise
Troubleshooting Guides: Replace the console finisher control PWB.

Code: F1-38
Description: Console finisher punch backup RAM trouble
Punch unit backup RAM contents are disturbed.
Causes: Punch control PWB trouble Malfunction by noise
Troubleshooting Guides: Replace the punch control PWB.

Code: F1-39
Description: Console finisher punch dust sensor trouble
Punch dust sensor detection trouble
Causes: When the punch dust sensor is not normally detected.
Troubleshooting Guides: Sensor breakage Harness disconnection Punch control PWB trouble

Code: F1-40
Description: Console finisher punch power interruption trouble
When power interruption of the punch unit is detected
Causes: Though 24V is supplied to the punch unit, the punch unit detects power interruption.
Troubleshooting Guides: Harness disconnection Punch control PWB trouble

Code: F1-80
Description: Finisher power abnormality
The 24V power is not supplied to the finisher PWB.
Causes: Improper connection or disconnection of connector and harness Finisher control PWB trouble Power unit trouble
Troubleshooting Guides: Use SIM3-2 to check the sensor.

Code: F1-80
Description: Mail-bin stacker power abnormality
The 24V power is not supplied to the Mail-bin stacker PWB.
Causes: Improper connection or disconnection of connector and harness Mail-bin stacker control PWB trouble Power unit trouble
Troubleshooting Guides: Use SIM3-20 to check the sensor operation.

Code: F1-81
Description: Console finisher transport motor abnormality
Transport motor trouble
Causes: Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F1-87
Description: Finisher staple rotation motor trouble
Front staple rotation motor trouble
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble
Troubleshooting Guides: Use SIM3-3 to check the motor operation.

Code: F2-00
Description: Toner control sensor open/sensor trouble
Toner control sensor output open
Causes: Connector harness trouble Connector disconnection Sensor trouble
Troubleshooting Guides: Check connection of the toner control sensor. Check connection of connector and harness to the main PWB. Check for disconnection of harness. Replace the sensor.

Code: F2-02
Description: Toner supply abnormality
Toner control sensor output value becomes under-toner too earlier.
Causes: Connector harness trouble Toner concentration sensor trouble Toner cartridge trouble
Troubleshooting Guides: Check connection of the connector in the toner motor section. Check connection of connector and harness to the main PWB. Check for disconnection of harness. Toner concentration sensor output check SIM25-1. Replace the toner cartridge.

Code: F2-04
Description: Improper cartridge (life cycle error, etc.)
An improper process cartridge is inserted.
Causes: IC chip trouble Improper cartridge
Troubleshooting Guides: Insert a proper cartridge.

Code: F2-05
Description: CRUM error
Communication with IC chip cannot be made.
Causes: IC chip trouble IC chip contact failure Improper cartridge
Troubleshooting Guides: Insert a proper cartridge. Is the cartridge installed properly?

Code: F2-06
Description: CRUM ID error
IC chip trouble
Causes: Improper cartridge
Troubleshooting Guides: Insert a proper cartridge.

Code: F2-12
Description: Machine no. 1 tray lift-up trouble
LUD does not turn ON in the specified time.
Causes: LUD trouble No. 1 tray lift-up trouble Check connection of harness between the PCVU PWB, lift-up unit, and paper feed unit.
Troubleshooting Guides: Check LUD, and their harness and connectors. Check the lift-up unit.

Code: F2-22
Description: Machine tray 2 lift-up trouble
MCLUD does not turn ON in the specified time.
Causes: MCLUD trouble No. 2 tray lift-up motor trouble Harness disconnection f the PCU PWB, the lift-up unit, and the paper feed unit.
Troubleshooting Guides: Check MCLUD, and their harness and connectors. Check the lift-up unit.

Code: F2-39
Description: Process thermistor trouble
Output value abnormality of the temperature sensor of temperature/ humidity sensor
Causes: Temperature/humidity sensor abnormality Temperature/humidity sensor harness connection failure PCU PWB trouble
Troubleshooting Guides: Check connection of the harness and the connector of the temperature/ humidity sensor. Replace the temperature/humidity sensor. Check PCU PWB.

Code: F2-58
Description: Process humidity sensor breakdown
Process humidity sensor open or short
Causes: Temperature/humidity sensor harness connection failure Temperature/humidity sensor abnormality PCU PWB trouble
Troubleshooting Guides: Check connection of the harness and the connector of the temperature/ humidity sensor. Replace the temperature/humidity sensor. Check PCU PWB.

Code: F6-00
Description: Communication trouble (ICU detection) between ICU and FAX
Communication establishment error/ Fleming/Parity/Protocol errorFAX expansion flash memory abnormality (ICU detection)
Causes: Slave unit PWB connector disconnection Harness abnormality between slave unit PWB and ICU PWB. Slave unit PWB mother board connector pin breakage Slave unit ROM abnormality/No ROM/ Reverse insertion of ROM/ROM pin breakable
Troubleshooting Guides: Check connector harness between slave unit PWB and ICU PWB. Check grounding of machine. Check slave unit PWB ROM.

Code: F6-01
Description: FAX expansion flash memory abnormality (ICU detection)
Flash memory cannot be deleted.
Causes: Flash memory cannot be deleted.
Troubleshooting Guides: Check the FAX image storage Flash memory. Use SIM 66-10 to clear the flash memory.

Code: F6-04
Description: FAX modem operation abnormality
FAX PWB modem chip operation abnormality
Causes: Modem chip operation abnormality in FAX PWB
Troubleshooting Guides: Replace FAX PWB.

Code: F6-20
Description: FAX write protect cancel
The write protect JP is released.
Causes: The write protect JP is set to “write allow. FAX interface PWB trouble FAX PWB trouble
Troubleshooting Guides: Check the write protect JP. Replace the FAX PWB. Replace the FAX interface PWB.

Code: F6-21
Description: Combination abnormality of the TEL/ LIU PWB and the FAX soft switch
Combination abnormality of the TEL/ LIU PWB and the FAX PWB information (soft switch) Or the TEL/LIU PWB is not a new one for new MDMC PWB.
Causes: The destination of the installed TEL/LIU PWB differs. The FAX PWB information (soft switch) differs. TEL/LIU PWB trouble
Troubleshooting Guides: Check the destination of the TEL/LIU PWB. Check the FAX PWB information (soft switch). Replace the TEL/LIU PWB.

Code: F6-97
Description: FAX-BOX skating trouble The FAX-BOX PWB is not one for the AR-FX12. (FAX detection)
The FAX-BOX MODEM controller is not one for the AR-FX12.
Causes: The FAX-BOX Modem controller PWB information (hard detection) is not for the AR-FX12. (The Modem controller PWB for the AR-FX5 or the AR-FX6 is used.)
Troubleshooting Guides: Check the FAX-BOX modem controller PWB. Replace it with a modem controller PWB for the AR-FX12.

Code: F6-98
Description: Combination error of the FAX-BOX destination information and the machine destination information
Combination error of the FAX-BOX destination information and the machine destination information
Causes: Because of improper combination between the destination information stored in the EEPROM on the FAXBOX PWB and that of the machine (set with SIM 26-6).
Troubleshooting Guides: Check the destination of the FAX-BOX. Check the machine destination with SIM 26-6. Use a proper combination of the machine and the FAX-BOX.

Code: F7-01
Description: FAX board EEPROM read/write error
EEPROM access error (read/write)
Causes: EEPROM trouble FAX PWB EEPROM access circuit trouble
Troubleshooting Guides: When replacing the EEPROM, use SIM66-4/5 (Signal send level) and SIM66-14/15/16 (Dial test) for adjustment. However, note that all the soft switches are reset to the initial values. No need to adjust when the PWB is replaced.

Code: H2-00, H2-HL1, H2-01, H2-HL2
Description: Thermistor open Fusing unit not installed
Thermistor is open. (An input voltage of 2.92V or above is detected.) Fusing unit not installed
Causes: Thermistor trouble Control PWB trouble Fusing section connector disconnection AC power trouble Fusing unit not installed
Troubleshooting Guides: Check harnesses and connectors from the thermistor to the control PWB. Use SIM14 to clear the self diag display.

Code: H3-00, H3-HL1, H3-01, H3-HL2
Description: Fusing section high temperature trouble
The fusing temperature exceeds 242°C. (An input voltage of 0.27V or above is detected.) Fusing temperature control is started, and 242°C is detected three or more times continuously in sampling in the specified interval. (Every 300msec)
Causes: Thermistor trouble Control PWB trouble Fusing section connector disconnection AC power trouble
Troubleshooting Guides: Use SIM5-2 to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp keep lighting: Check the AC PWB and the lamp control circuit in the control PWB. Use SIM14 to cancel the trouble

Code: H4-00, H4-HL1, H4-01, H4-HL2
Description: Fusing section low temperature trouble
The set temperature is not reached within the specified time (3 min) after turning on the power relay, or the temperature does not reach 80°C within 80 sec. When the heater lamp is not turned off in the specified time (3 min) from starting warm-up, or the temperature does not reach 80°C within 80 sec. After completion of warm-up operation, a temperature 50°C lower than the temperature control level is detected 5 times continuously in sampling in the specified interval. (every 300msec)
Causes: Thermistor trouble Heater lamp trouble Control PWB trouble Thermostat trouble AC power trouble Interlock switch trouble
Troubleshooting Guides: Use SIM5-2 to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp does not light: Check for heater lamp disconnection and thermostat disconnection. Check the interlock switch. Check the AC PWB and the lamp control circuit in the control PWB. Use SIM14 to cancel the trouble.

Code: H5-01
Description: 5-time continuous POD1 not-reaching jam detection
5-time continuous POD1 not-reaching jam detection
Causes: A fusing section jam is not properly removed. (Jam paper remains.) POD1 sensor trouble, or harness disconnection Improper installation of fusing unit
Troubleshooting Guides: Check jam paper in the fusing section. (winding, etc.) Check POD1 sensor harness, and check the fusing unit installation. Use SIM14 to cancel the trouble.

Code: L1-00
Description: Scanner feed trouble
Scanner feed is not completed within the specified time.
Causes: Scanner unit abnormality Scanner wire disconnection
Troubleshooting Guides: Check scanning with SIM 1-1.

Code: L3-00
Description: Scanner return trouble
Scanner return is not completed within the specified time.
Causes: Scanner unit abnormality Scanner wire disconnection
Troubleshooting Guides: Check scanning with SIM 1-1.

Code: L4-01
Description: Main motor lock detection
The motor lock signal is detected for 1.5sec during rotation of the main motor.
Causes: main motor trouble Check connection of harness between the PCU PWB and the main motor. Control circuit trouble
Troubleshooting Guides: Use SIM25-1 to check the main motor operation. Check harness and connector between the PCU PWB and the main motor.

Code: L4-02
Description: Drum motor lock detection
The motor lock signal is detected for 1.5sec during rotation of the drum motor.
Causes: Drum motor trouble Improper connection of harness between the PCU PWB and the drum motor. Control circuit trouble
Troubleshooting Guides: Use SIM6-1 to check the drum motor operation. Check harness and connector between the PCU PWB and the drum motor.

Code: L4-30
Description: Controller fan motor lock detection
The motor lock signal is detected during rotation of the controller fan motor. The motor lock signal is detected during rotation of the HDD fan motor.
Causes: Fan motor trouble Improper connection of the harness between the controller PWB and the fan motor. Control circuit trouble
Troubleshooting Guides: Use SIM 6-2 to check the fan motor operation. Check the harness and the connector between the controller PWB and the fan motor.

Code: L6-10
Description: Polygon motor lock detection
It is judged that the polygon motor lock signal is not outputted. Lock signal is checked in the interval of 10sec after starting the polygon motor, and it is judged that the polygon motor does not rotate normally.
Causes: The LSU connector or harness in the LSU is disconnected or broken. Polygon motor trouble
Troubleshooting Guides: Use SIM61-1 to check the polygon motor operation. Check connector and harness connection. Replace LSU.

Code: L8-01
Description: No fullwave signal
Full wave signal is not detected.
Causes: The PCU PWB connector or the power unit harness is disconnected or broken. PCU PWB trouble 12V power source trouble
Troubleshooting Guides: Check connection of the harness and connector. Replace PCU PWB. Replace the power unit. Replace the controller connection mother board.

Code: L8-02
Description: Full wave signal width abnormality
It is judged as full wave signal frequency abnormality. (When the detection cycle is judged as 69Hz or above or 42.5Hz or below)
Causes: The connector or harness of the PCU PWB and the power PWB is disconnected. PCU PWB trouble Power unit trouble
Troubleshooting Guides: Check connection of the harness and connector. Replace the PCU PWB. Replace the power unit.

Code: PF-00
Description: RIC copy inhibit signal is received.
Copy inhibit command from RIM (host) is received.
Causes: Judged by the host.
Troubleshooting Guides: Inform to the host.

Code: U1-01
Description: FAX battery abnormality
FAX backup SRAM battery voltage fall
Causes: Battery life Battery circuit abnormality
Troubleshooting Guides: Check that the battery voltage is about 2.5V or above. Check the battery circuit.

Code: U1-02
Description: RTC read abnormality (common with FAX, on ICU PWB)
The value read from RTC on ICU PWB is [EE]h (abnormal).
Causes: RTC circuit abnormality Battery voltage fall Battery circuit abnormality
Troubleshooting Guides: Set the time again with key operation, and check that time advances properly. Check RTC circuit. Check that battery voltage is about 2.5V or above. Check battery circuit.

Code: U2-00
Description: EEPROM read/write error (ICU)
EEPROM write error
Causes: EEPROM trouble EEPROM is not initialized. ICU PWB EEPROM access circuit trouble
Troubleshooting Guides: Check that EEPROM is properly inserted. Save the counter/adjustment values with the simulation. Use SIM16 to cancel U2 trouble. Replace the ICU PWB.

Code: U2-11
Description: Counter check sum error (ICU)
Counter data area check sum error
Causes: EEPROM trouble Control circuit trouble by noise ICU PWB EEPROM access circuit trouble
Troubleshooting Guides: Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the ICU PWB.

Code: U2-12
Description: Adjustment value check sum error (ICU)
Adjustment data area check sum error
Causes: EEPROM trouble Control circuit trouble by noise ICU PWB EEPROM access circuit trouble
Troubleshooting Guides: Check that EEPROM is properly inserted. Save the counter/adjustment values with the simulation. Use SIM16 to cancel U2 trouble. Replace the ICU PWB.

Code: U2-22
Description: SRAM memory check sum error (ICU)
MFPC section SRAM memory check sum error
Causes: SRAM trouble Control circuit runaway due to noises ICU PWB SRAM access circuit trouble
Troubleshooting Guides: Initialize the communication management table registered in the SRAM and the FAX soft switch. Since the registered data are deleted, register the data again. Use SIM16 to cancel U2 trouble. Replace the ICU PWB.

Code: U2-23
Description: SRAM memory individual data check sum error (ICU)
Check sum error for every data in the SRAM memory of the MFPC section (Communication management table, sender registration data, etc.)
Causes: SRAM trouble Control circuit runaway due to noises ICU PWB SRAM access circuit trouble
Troubleshooting Guides: Automatically initialize the data related to the check sum error by turning OFF/ ON the power. Since the registered data are deleted, register the data again. Use SIM16 to cancel U2 trouble. Replace the ICU PWB.

Code: U2-50
Description: HD section individual data check sum error (ICU)
Check sum error for every individual data in HD of the MFPC section (Onetouch, Group, Program, etc.)
Causes: HDD write/read error Control circuit runaway due to noises ICU PWB HD access circuit trouble
Troubleshooting Guides: Automatically initialize the data related to the check sum error by turning OFF/ ON the power. Since the registered data are deleted, register the data again. Use SIM 16 to cancel the U2 trouble. Replace the HD PWB. Replace the ICU PWB.

Code: U2-80
Description: EEPROM read/write error (Scanner)
Scanner EEPROM write error
Causes: EEPROM abnormality Scanner PWB EEPROM access circuit abnormality
Troubleshooting Guides: Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted. Cancel U2 trouble with SIM 16. Replace scanner PWB.

Code: U2-81
Description: Memory check sum error (Scanner)
Scanner memory check sum error
Causes: EEPROM trouble EEPROM which is not initialized is installed. Control circuit freeze by noises Scanner PWB EEPROM access circuit trouble
Troubleshooting Guides: Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted. Cancel U2 trouble with SIM 16. Replace scanner PWB.

Code: U2-90
Description: EEPROM read/write error (PCU)
PCU EEPROM write error
Causes: EEPROM trouble PCU PWB EEPROM access circuit trouble
Troubleshooting Guides: Check that EEPROM is properly inserted. Record counter/adjustment values with the simulation to protect the data from being deleted. Use SIM16 to cancel U2 trouble. Replace the Controller PWB.

Code: U2-91
Description: Memory check sum error (PCU)
PCU memory check sum error
Causes: EEPROM trouble EEPROM which is not initialized is installed. EEPROM is not initialized. PCU PWB EEPROM access circuit trouble Hang of control circuit due to noises
Troubleshooting Guides: Check that EEPROM is properly inserted. Save the counter/adjustment values with the simulation. Use SIM16 to cancel U2 trouble. Replace the Controller PWB.

Code: U6-00
Description: Desk/LCC communication trouble
Desk/LCC communication error Communication cable test error after turning on the power or exiting SIM.
Causes: Improper connection or disconnection of connector and harness Desk control PWB trouble Control PWB (PCU) trouble Noise or interference
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check connection of the harness and connector in the communication line.

Code: U6-01
Description: Desk/LCC No. 1 tray lift-up trouble
Desk/LCC No. 1 tray lift-up trouble
Causes: Sensor trouble Tray trouble Defective connection or disconnection between the PWB and the motor. Desk control PWB trouble Lift-up motor trouble
Troubleshooting Guides: Use SIM4-2 to check the upper limit sensor detection. Use SIM4-3 to check the lift-up motor operation.

Code: U6-02
Description: Desk No. 2 tray/LCC1 lift-up trouble
Desk No. 2 tray/LCC lift-up trouble
Causes: Sensor trouble Tray trouble Defective connection or disconnection between the PWB and the motor. Desk control PWB trouble Lift-up motor trouble
Troubleshooting Guides: Use SIM4-2 to check the upper limit sensor detection. Use SIM4-3 to check the lift-up motor operation.

Code: U6-03
Description: Desk No. 3 tray/LCC2 lift-up trouble
Desk no. 3 tray lift-up trouble
Causes: Sensor trouble Tray trouble Defective connection or disconnection between the PWB and the motor. Desk control PWB trouble Lift-up motor trouble
Troubleshooting Guides: Use SIM4-2 to check the upper limit sensor detection. Use SIM4-3 to check the lift-up motor operation.

Code: U6-10
Description: Desk/LCC transport motor trouble
Desk/LCC transport motor operation trouble
Causes: Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Motor rpm abnormality Overcurrent to the motor Desk control PWB trouble
Troubleshooting Guides: Use SIM4-3 to check the transport motor operation.

Code: U7-00
Description: RIC communication trouble
RIC communication trouble Communication cable test error after turning on the power or exiting SIM.
Causes: Disconnection of connector and harness RTC control PWB trouble Control PWB (ICU) trouble Noise or interference
Troubleshooting Guides: Canceled by turning OFF/ON the power. Check connector and harness in the communication line.

Epson Xp960 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson Xp960 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson Xp960 AdjProg or Epson Xp960 Adjustment Program or Epson Xp960 Adj Program, is a middleware developed by third-party software to supply for Epson Xp960 printer, making printer continuous printing without error.

– Epson Xp960 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson Xp960 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson Xp960 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson Xp960 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson Xp960 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson Xp960 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson Xp960 Adjustment Program Step 6

Active Epson Xp960 Adjustment Program

– Run Adjprog.exe, Copy Xp960 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson Xp960 Adjustment Program.