Sharp BP30C25T with list Error Codes and Epson ET2711 Adjustment Program

Sharp BP30C25T Printer with list Error Codes and Epson ET2711 Adjustment Program

– Printer model: Sharp BP30C25T
– Error codes on Sharp BP30C25T with details instruction fixing:

Code: A0-01
Description: PCU ROM error
Causes: The firmware update is not completed properly by interruption of the power during the update operation
PCU PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace PCU PWB

Code: A0-02
Description: SCN ROM error
Causes: The firmware update is not completed properly by interruption of the power during the update operation.
MFPC PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace MFPC PWB

Code: A0-06
Description: FAX ROM error
Causes: The content of FAX ROM error
The firmware update is not completed properly by interruption of the power during the update operation.
FAX PWB trouble
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace FAX PWB

Code: A0-10
Description: Color profile error
Causes: The content of the color profile error
Combination inconsistency between MFP firmware and color profile
Troubleshooting Guides: SIM49-1 to execute the firmware update
Replace MFPC PWB

Code: A0-15
Description: Stored DSK data conflict
Causes: Inconsistency of ASIC MAIN firmware version
DSK management state error
Troubleshooting Guides: Check ASIC MAIN firmware version
Check installation state of TPM PWB

Code: A0-17
Description: UI data error
Causes: Inconsistency between UI contents and UI firmware version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-18
Description: ASIC MAIN firmware inconsistent error
Causes: Inconsistency of ASIC firmware version in MFP
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-19
Description: MFP boot error
Causes: ASIC trouble
Memory trouble
Troubleshooting Guides: Extract and insert eMMC PWB
Replace eMMC PWB
Replace MFPC PWB

Code: A0-20
Description: MFP firmware and EEPROM data inconsistent error
Causes: Inconsistency between MFP firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-21
Description: PCU firmware and EEPROM data inconsistent error
Causes: Inconsistency between PCU firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-22
Description: SCN firmware and EEPROM data inconsistent error
Causes: Inconsistency between SCN firmware version and EEPROM data version
Troubleshooting Guides: SIM49-1 to execute the firmware update

Code: A0-30
Description: Machine configuration error
Causes: MFPC PWB trouble
EEPROM connection trouble
EEPROM trouble
Troubleshooting Guides: Replace MFPC PWB
Check EEPROM connection
Replace EEPROM

Code: E7-01
Description: Image data error
Causes: Image data transmission error in MFPC PWB
MFPC PWB trouble
Troubleshooting Guides: Check connection state of MFPC PWB connector, harness
Replace MFPC PWB

Code: E7-03
Description: SSD error
Causes: MFPC PWB and SSD connector, harness connection trouble
SSD trouble
MFPC PWB trouble
Troubleshooting Guides: Check connection state of MFPC PWB and SSD connector, harness
SIM62-3 to execute
SIM62-4 to execute
Replace SSD
Replace MFPC PWB

Code: E7-04
Description: SSD-ASIC self-test error (DSK)
Causes: SSD-ASIC trouble
Troubleshooting Guides: Replace MFPC PWB

Code: E7-10
Description: Shading black correction error (OC)
Causes: Abnormality in the CIS black scan level when scanner lamp is turned OFF
CIS unit connector, harness connection trouble
CIS unit trouble
MFPC PWB trouble
Troubleshooting Guides: Check connection state of CIS unit connector, harness
Replace CIS unit
Replace MFPC PWB

Code: E7-11
Description: Shading white correction error (OC)
Causes: Abnormality in the CIS white reference plate scan level when scanner lamp is turned ON
CIS unit connector, harness connection trouble
Dirt on mirror, lens and white reference plate
Scanner lamp lighting trouble
CIS unit trouble
MFPC PWB trouble
Troubleshooting Guides: Check connection state of CIS unit connector, harness
Check connection state of scanner lamp unit connector, harness
Clean mirror, lens and white reference plate
Replace CIS unit
Replace MFPC PWB

Code: E7-14
Description: CIS-ASIC error (OC)
Causes: MFPC PWB trouble
Troubleshooting Guides: Replace MFPC PWB

– Sharp BP30C25T printer Error Codes and quick guide on repairing:

Code: E7-20
Description: LSU BD detection / LD deterioration error K, C
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
BD PWB trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-22
Description: LSU LD deterioration error M, Y
Causes: Reduced laser power, lighting error, laser diode trouble
LSU connector, harness connection trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-24
Description: LSU LD driver error K
Causes: LSU connector, harness connection trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-25
Description: LSU LD driver error C
Causes: LSU connector, harness connection trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-26
Description: LSU LD driver error M
Causes: LSU connector, harness connection trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-27
Description: LSU LD driver error Y
Causes: LSU connector, harness connection trouble
LSU_CNT PWB trouble
Troubleshooting Guides: SIM61-1 to execute
Check connection state of LSU connector, harness
Replace LSU unit

Code: E7-28
Description: LSU ASIC – PCU access error
Causes: Communication error between LSU_CNT PWB and PCU PWB
Connector, harness connection trouble
PCU PWB trouble
LSU_CNT PWB trouble
LSU unit trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB
Replace LSU unit

Code: E7-29
Description: LSU ASIC frequency error
Causes: Connector, harness connection trouble
LSU ASIC oscillator trouble
LSU ASIC trouble
LSU ASIC frequency error
Troubleshooting Guides: Check connection state of connector, harness
Replace LSU unit

Code: E7-49
Description: Watermark data error
Causes: Watermark data error
eMMC PWB trouble
Troubleshooting Guides: SIM49-7 to execute
Replace eMMC PWB

Code: E7-50
Description: PCU PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware
PCU PWB trouble
LSU unit trouble
Troubleshooting Guides: Check firmware version
Replace PCU PWB
Replace LSU unit

Code: E7-55
Description: PCU PWB information sum error
Causes: Machine incompatible PWB and firmware
PCU PWB trouble
Troubleshooting Guides: Check firmware version
Replace PCU PWB

Code: E7-60
Description: MFPC PWB and firmware inconsistent error
Causes: Machine incompatible PWB and firmware
MFPC PWB trouble
Troubleshooting Guides: Check firmware version
Replace MFPC PWB

Code: E7-61
Description: MFPC PWB and PCU PWB combination error
Causes: Combination error of MFPC PWB and PCU PWB
MFPC PWB trouble
Troubleshooting Guides: Check combination of MFPC PWB and PCU PWB
Replace MFPC PWB

Code: E7-79
Description: Network module communication error
Causes: Firmware trouble for module
Module trouble
Connection trouble between module and CPU
Troubleshooting Guides: Power OFF/ON to cancel
Update the latest firmware
Replace MFPC PWB

Code: E7-80
Description: MFPC PWB, scanner communication error
Causes: MFPC PWB connector, harness connection trouble
MFPC PWB trouble
Troubleshooting Guides: Check connection state of MFPC PWB connector, harness
Replace MFPC PWB

Code: E7-90
Description: MFPC PWB, PCU PWB communication error
Causes: MFPC PWB, PCU PWB connector, harness connection trouble
MFPC PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of MFPC PWB, PCU PWB connector, harness
Replace PCU PWB
Replace MFPC PWB

Code: E7-91
Description: FAX received image data error
Causes: Image compression data corruption
SSD trouble
eMMC PWB trouble
MFPC PWB trouble
FAX PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace SSD
Replace eMMC PWB
Replace MFPC PWB
Replace FAX PWB

Code: E7-92
Description: Copy image data error
Causes: Image compression data corruption
MFPC PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace SSD
Replace MFPC PWB

Code: E7-93
Description: Copy, image send, FAX, filing, print image data process error
Causes: Image compression data corruption
SSD trouble
MFPC PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace SSD
Replace MFPC PWB

Code: E7-94
Description: Image data process error
Causes: Image compression data corruption
SSD trouble
MFPC PWB trouble
Troubleshooting Guides: SIM60-1 to execute
Replace SSD
Replace MFPC PWB

Code: E7-96
Description: Memory check error
Causes: Memory connection trouble
Memory trouble
Troubleshooting Guides: SIM60-1 to execute
Replace MFPC PWB

Code: E7-99
Description: LSU LD driver connection trouble
Causes: Connector, harness connection trouble
LSU_CNT PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace LSU unit
Replace PCU PWB

Code: E7-A8
Description: eMMC PWB error
Causes: eMMC PWB contact trouble
eMMC PWB trouble
MFPC PWB trouble
Troubleshooting Guides: Check contact state of eMMC PWB
SIM62-4 to execute
Replace eMMC PWB
Replace MFPC PWB

Code: E7-C0
Description: TPM PWB (DSK) access error
Causes: TPM PWB connection trouble
TPM PWB used in other MFP was attached
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness

Code: E7-C1
Description: Security check error
Causes: Program error
TPM PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of TPM PWB connector, harness

Code: E7-C2
Description: Firmware check sum error
Causes: Program corruption due to storage error
Program error
Troubleshooting Guides: Power OFF/ON to cancel

Code: E7-C3
Description: Firmware error
Causes: Program corruption due to storage error
Program error
Troubleshooting Guides: > When ‘ This system can boot up in CN mode, Please turn the dip-switch ON ‘ is displayed
Execute firmware update in CN update function
> When ‘ This system cannot boot up in any mode ‘ is displayed
Replace eMMC PWB

Code: EE-EC
Description: Automatic toner density adjustment error
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: EE-EL
Description: Automatic toner density adjustment error (over toner)
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: EE-EU
Description: Automatic toner density adjustment error (under toner)
Causes: Sensor (TCS) trouble
Developping unit trouble
PCU PWB trouble
Troubleshooting Guides: Replace sensor (TCS)
Replace developping unit
Replace PCU PWB

Code: F2-22
Description: Discharge lamp trouble K
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-23
Description: Discharge lamp trouble C
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-24
Description: Discharge lamp trouble M
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-25
Description: Discharge lamp trouble Y
Causes: Connector, harness connection trouble
Discharge lamp trouble
PCU PWB trouble
Troubleshooting Guides: SIM5-4 to execute
Check connection state of connector, harness
Replace discharge lamp
Replace PCU PWB

Code: F2-39
Description: Temperature sensor error
Causes: Connector, harness connection trouble
Sensor (HUD_M/TH_M) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (HUD_M/TH_M)
Replace PCU PWB

Code: F2-40
Description: Toner density error K
Causes: Connector, harness connection trouble
Sensor (TCS_Fout_K) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_Fout_K)
Replace DV unit
Replace PCU PWB

Code: F2-41
Description: Toner density error C
Causes: Connector, harness connection trouble
Sensor (TCS_Fout_C) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_Fout_C)
Replace DV unit
Replace PCU PWB

Code: F2-42
Description: Toner density error M
Causes: Connector, harness connection trouble
Sensor (TCS_Fout_M) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_Fout_M)
Replace DV unit
Replace PCU PWB

Code: F2-43
Description: Toner density error Y
Causes: Connector, harness connection trouble
Sensor (TCS_Fout_Y) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (TCS_Fout_Y)
Replace DV unit
Replace PCU PWB

Code: F2-45
Description: Color image density sensor error
Causes: Connector, harness connection trouble
Sensor (PCS) dirt or trouble
Transfer unit lift operation trouble
PCU PWB trouble
Troubleshooting Guides: SIM44-2 to execute
Check connection state of connector, harness
Clean/Replace sensor (PCS)
Repair transfer unit lift mechanism
Replace PCU PWB

Code: F2-49
Description: LSU thermistor error
Causes: Connector, harness connection trouble
Thermistor (LSU_TH) trouble
LSU_CNT PWB trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB

Code: F2-50
Description: Drum phase error K
Causes: Connector, harness connection trouble
Sensor (DHPD_K) trouble
Drum drive section trouble
PCU PWB trouble
Troubleshooting Guides: SIM30-1 to execute
Check connection state of connector, harness
Replace sensor (DHPD_K)
Repair drum drive section
Replace PCU PWB

Code: F2-51
Description: Drum phase error CL
Causes: Connector, harness connection trouble
Sensor (DHPD_CL) trouble
Drum drive section trouble
PCU PWB trouble
Troubleshooting Guides: SIM30-1 to execute
Check connection state of connector, harness
Replace sensor (DHPD_CL)
Repair drum drive section
Replace PCU PWB

Code: F2-58
Description: Humidity sensor error
Causes: Connector, harness connection trouble
Sensor (HUD_M/TH_M) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (HUD_M/TH_M)
Replace PCU PWB

Code: F2-64
Description: Toner supply trouble K
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_Fout_K) trouble
Motor (TNM_K) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_Fout_K)
Replace motor (TNM_K)
Replace DV unit
Replace PCU PWB

Code: F2-65
Description: Toner supply trouble C
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_Fout_C) trouble
Motor (TNM_C) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_Fout_C)
Replace motor (TNM_C)
Replace DV unit
Replace PCU PWB

Code: F2-66
Description: Toner supply trouble M
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_Fout_M) trouble
Motor (TNM_M) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_Fout_M)
Replace motor (TNM_M)
Replace DV unit
Replace PCU PWB

Code: F2-67
Description: Toner supply trouble Y
Causes: Connector, harness connection trouble
Toner cartridge trouble
Toner transport pipe section trouble
Sensor (TCS_Fout_Y) trouble
Motor (TNM_Y) trouble
DV unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Check transport pipe section
Replace sensor (TCS_Fout_Y)
Replace motor (TNM_Y)
Replace DV unit
Replace PCU PWB

Code: F2-70
Description: Improper toner cartridge error K
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-71
Description: Improper toner cartridge error C
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-72
Description: Improper toner cartridge error M
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-73
Description: Improper toner cartridge error Y
Causes: Improper toner cartridge was inserted
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Replace toner cartridge
Replace PCU PWB

Code: F2-74
Description: Toner cartridge error K
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-75
Description: Toner cartridge error C
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-76
Description: Toner cartridge error M
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-77
Description: Toner cartridge error Y
Causes: Connector, harness connection trouble
Toner cartridge trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace toner cartridge
Replace PCU PWB

Code: F2-78
Description: Image density sensor error
Causes: Connector, harness connection trouble
Sensor (PCS) dirt or trouble
Transfer belt dirt, scratch
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Clean/Replace sensor (PCS)
Clean/Replace transfer belt
Replace PCU PWB

Code: F2-95
Description: Toner cartridge ejecting trouble K
Causes: Connector, harness connection trouble
Sensor (TCED_K) trouble
Motor (TNM_K) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_K)
Replace motor (TNM_K)
Replace PCU PWB

Code: F2-96
Description: Toner cartridge ejecting trouble C
Causes: Connector, harness connection trouble
Sensor (TCED_C) trouble
Motor (TNM_C) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_C)
Replace motor (TNM_C)
Replace PCU PWB

Code: F2-97
Description: Toner cartridge ejecting trouble M
Causes: Connector, harness connection trouble
Sensor (TCED_M) trouble
Motor (TNM_M) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_M)
Replace motor (TNM_M)
Replace PCU PWB

Code: F2-98
Description: Toner cartridge ejecting trouble Y
Causes: Connector, harness connection trouble
Sensor (TCED_Y) trouble
Motor (TNM_Y) trouble
PCU PWB trouble
Troubleshooting Guides: SIM10-3 to execute
Check connection state of connector, harness
Replace sensor (TCED_Y)
Replace motor (TNM_Y)

Code: F3-22
Description: Desk paper feed tray 1 lift operation trouble
Causes: Connector, harness connection trouble
Lift unit trouble
Sensor (C2LUD) trouble
Motor (C2LUM) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace lift unit
Replace sensor (C2LUD)
Replace motor (C2LUM)
Replace PCU PWB

Code: F6-00
Description: MFPC PWB – FAX communication error
Causes: Connector, harness connection trouble
FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace FAX PWB

Code: F6-01
Description: FAX EEPROM read/write error
Causes: FAX EEPROM trouble
FAX EEPROM access trouble
Troubleshooting Guides: SIM66-3 to execute
Replace FAX EEPROM
Replace FAX PWB

Code: F6-02
Description: FAX power supply trouble
Causes: Connector, harness connection trouble
DCPS PWB trouble
MFPC PWB trouble
FAX PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace DCPS PWB
Replace MFPC PWB
Replace FAX PWB

Code: F6-04
Description: FAX modem operation trouble
Causes: FAX modem chip operation trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-21
Description: Improper combination of FAX PWB and FAX soft switch inconsistent error
Causes: Improper destination of FAX PWB
FAX PWB trouble
Troubleshooting Guides: Check proper destination of FAX PWB
Replace FAX PWB

Code: F6-30
Description: FAX power controller access error
Causes: FAX power controller access trouble
FAX power controller circuit trouble
Troubleshooting Guides: SIM66-42 to execute
Replace FAX PWB

Code: F6-97
Description: FAX and main machine inconsistent error
Causes: Improper FAX PWB
FAX PWB trouble
Troubleshooting Guides: Replace FAX PWB

Code: F6-98
Description: FAX and main machine destination inconsistent error
Causes: Main machine and FAX destination inconsistency
Troubleshooting Guides: SIM26-6 to execute
Check FAX destination

Code: H2-00
Description: Thermistor open trouble (TH_UM_AD2)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-01
Description: Thermistor open trouble (TH_LM)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-02
Description: Thermistor open trouble (TH_US1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H2-03
Description: Thermistor open trouble (TH_UM_AD1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB
Check fusing unit installed

Code: H2-06
Description: Thermistor open trouble (TH_US2)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Fusing unit not installed
Troubleshooting Guides: SIM44-14 to execute
Check connection state of thermistor connector, harness
Check connection state of fusing section connector
Replace thermistor
Replace PCU PWB
Replace AC PWB trouble
Check fusing unit installed

Code: H3-00
Description: Fuser high temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H3-02
Description: Fuser high temperature error (TH_US1)
Causes: Thermistor connector, harness connection trouble
Fusing section connector connection trouble
Thermistor trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-00
Description: Fuser low temperature error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-02
Description: Fuser low temperature error (TH_US1)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H4-30
Description: Thermistor input error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM44-14 to execute
SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB
SIM14 to cancel

Code: H5-01
Description: 5 times continuous POD1 not reached jam detection
Causes: Fusing jam was not canceles completely (jam paper remains)
Fusing unit installation trouble
Fusing unit, drive section trouble
Sensor (POD1) connector, harness connection trouble
Sensor (POD1) trouble
PCU PWB trouble
Troubleshooting Guides: Check fusing unit installed
Check fusing drive section
Check connection state of sensor (POD1) connector, harness
Replace sensor (POD1)
Replace PCU PWB
Replace fusing unit
SIM14 to cancel

Code: H7-10
Description: Fuser low temperature recovery error (TH_UM)
Causes: Thermistor connector, harness connection trouble
Thermistor trouble
Thermostat trouble
Heater lamp trouble
Interlock switch trouble
PCU PWB trouble
AC PWB trouble
Troubleshooting Guides: SIM5-2 to execute
Check connection state of thermistor connector, harness
Replace thermistor
Replace thermostat
Replace heater lamp
Replace interlock switch
Replace PCU PWB
Replace AC PWB

Code: L1-00
Description: Scanner feed trouble
Causes: Connector, harness connection trouble
Scanner unit trouble
Sensor (MHPS) trouble
Motor (SCAM) trouble
MFPC PWB trouble
Troubleshooting Guides: SIM1-1 to execute
Check connection state of connector, harness
Replace scanner unit
Replace sensor (MHPS)
Replace motor (SCAM)
Replace MFPC PWB

Code: L3-00
Description: Scanner return trouble
Causes: Connector, harness connection trouble
Scanner unit trouble
Sensor (MHPS) trouble
Motor (SCAM) trouble
MFPC PWB trouble
Troubleshooting Guides: SIM1-1 to execute
Check connection state of connector, harness
Replace scanner unit
Replace sensor (MHPS)
Replace motor (SCAM)
Replace MFPC PWB

Code: L4-01
Description: Main motor trouble
Causes: Connector, harness connection trouble
Motor (MM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-1 to execute
Check connection state of connector, harness
Replace motor (MM)
Replace PCU PWB

Code: L4-06
Description: Transfer unit lift trouble
Causes: Connector, harness connection trouble
Sensor (1TUD) dirt or trouble
Clutch (1TURC) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-3 to execute
Check connection state of connector, harness
Clean/Replace sensor (1TUD)
Replace clutch (1TURC)
Replace PCU PWB

Code: L4-16
Description: Fusing pressure release trouble
Causes: Connector, harness connection trouble
Pressure release drive gear and idle gear trouble
Sensor (HLPCD) trouble
Motor (PRM) trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace pressure release drive gear and idle gear
Replace sensor (HLPCD)
Replace motor (PRM)
Replace PCU PWB

Code: L4-17
Description: Drum motor trouble K
Causes: Process, Developer and Transfer belt unit load trouble
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (DM_K) trouble
PCU PWB trouble
Troubleshooting Guides: SIM25-1 to execute after checking installation condition of process, developer and transfer belt unit
Check connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (DM_K)
Replace PCU PWB

Code: L4-18
Description: Drum motor trouble CL
Causes: Process, Developer and Transfer belt unit load trouble
Motor mounting trouble
Connection trouble between PCU PWB and motor
Motor (DM_CL) trouble
PCU PWB trouble
Troubleshooting Guides: SIM25-1 to execute after checking installation condition of process, developer and transfer belt unit
Check connection state of motor and drive unit
Check connection state of PCU PWB and motor
Replace motor (DM_CL)
Replace PCU PWB

Code: L4-35
Description: Fusing cooling fan trouble
Causes: Connector, harness connection trouble
Fan (FUFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (FUFM)
Replace PCU PWB

Code: L4-50
Description: Process fan trouble
Causes: Connector, harness connection trouble
Fan (PROFM) trouble
PCU PWB trouble
Troubleshooting Guides: SIM6-2 to execute
Check connection state of connector, harness
Replace fan (PROFM)
Replace PCU PWB

Code: L6-10
Description: Polygon motor trouble
Causes: Connector, harness connection trouble
Motor (PGM) trouble
LSU PWB trouble
Troubleshooting Guides: SIM6-1 to execute
Check connection state of connector, harness
Replace motor (PGM)
Replace LSU unit

Code: L8-01
Description: Full wave signal detection error
Causes: Connector, harness connection trouble
Power supply unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace power supply unit
Replace PCU PWB

Code: L8-02
Description: Full wave signal error
Causes: Connector, harness connection trouble
Power supply unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Check voltage at AC outlet
Replace power supply unit
Replace PCU PWB

Code: L8-20
Description: Power controller communication error
Causes: MFPC PWB trouble
Troubleshooting Guides: Replace MFPC PWB

Code: U1-01
Description: Battery trouble
Causes: Battery life
Battery circuit trouble
Troubleshooting Guides: Check battery voltage is 2.5V or above
Replace battery

Code: U2-00
Description: MFP EEPROM read/write error
Causes: EEPROM trouble
EEPROM socket contact trouble
Strong external noises
Troubleshooting Guides: Check power environment
Replace EEPROM
Replace MFPC PWB

Code: U2-05
Description: Account data error
Causes: Authentication table error
If frequent occurrence of this error is found, the following devices may possibly be damaged
SSD/eMMC PWB trouble
MFPC PWB trouble
Troubleshooting Guides: Replace SSD/eMMC PWB
Replace MFPC PWB

Code: U2-11
Description: MFP EEPROM counter check sum error
Causes: EEPROM trouble
EEPROM socket contact trouble
Strong external noises
Troubleshooting Guides: Check contact of EEPROM socket
Replace MFPC PWB
SIM16 to cancel

Code: U2-14
Description: System management information check sum error
Causes: EEPROM trouble
EEPROM socket contact trouble
Strong external noises
Troubleshooting Guides: SIM16 to execute after power OFF/ON
Check contact of EEPROM socket
Replace EEPROM

Code: U2-30
Description: MFPC PWB and PCU PWB data inconsistency
Causes: When replacing MFPC PWB or PCU PWB, EEPROM which was mounted on PWB before replacement is not mounted on new PWB
Replace MFPC PWB
Replace PCU PWB
Troubleshooting Guides: Check EEPROM is properly set
Replace MFPC PWB
Replace PCU PWB

Code: U2-40
Description: eMMC PWB system storage data error
Causes: eMMC PWB system storage data area error
Troubleshooting Guides: Power OFF/ON and backup data is written into eMMC PWB and machine is automatically recovered

Code: U2-41
Description: Storage/SSD storage data area error
Causes: File error occurs saved data area, disabling backup of saved file of machine adjustment value in eMMC PWB
Troubleshooting Guides: Power OFF/ON to cancel
Perform backup of SSD/eMMC PWB
SIM62 to execute storage format
Replace SSD/eMMC PWB
SIM16 to cancel

Code: U2-42
Description: Machine adjustment data error
Causes: Saved file of machine adjustment value in eMMC PWB and system saved data in SSD error
Troubleshooting Guides: Perform backup of SSD and eMMC PWB
SIM62 to execute storage format
Replace SSD/eMMC PWB
SIM16 to cancel
Adjust machine again and set adjustment values

Code: U2-50
Description: Storage user authentication data check sum error
Causes: Strong external noises
SSD trouble
MFPC PWB trouble
Troubleshooting Guides: Check data related to check sum error (address book, image send system registration data) and register again
SIM16 to cancel
Replace SSD
Replace MFPC PWB

Code: U2-60
Description: Watermark check error
Causes: Watermark data trouble
eMMC PWB trouble
Troubleshooting Guides: SIM49-7 to execute
Replace eMMC PWB

Code: U2-70
Description: OCR dictionary check error
Causes: OCR dictionary data trouble
Troubleshooting Guides: SIM49-7 to execute

Code: U2-74
Description: Recovery data error
Causes: Data corruption due to storage error
Data abnormality
Troubleshooting Guides: SIM49-1 to execute

Code: U2-80
Description: SCN EEPROM read/write error
Causes: EEPROM socket contact trouble
EEPROM trouble
MFPC PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace MFPC PWB
SIM16 to cancel

Code: U2-81
Description: SCN EEPROM check sum error
Causes: EEPROM socket contact trouble
EEPROM trouble
MFPC PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace MFPC PWB
SIM16 to cancel

Code: U2-90
Description: PCU EEPROM read/write error
Causes: EEPROM socket contact trouble
EEPROM trouble
PCU PWB trouble
Troubleshooting Guides: Check contact of EEPROM socket
Check SIM adjustment values of engine and adjust again if they are improper
Replace EEPROM
Replace PCU PWB
SIM16 to cancel

Code: U2-91
Description: PCU EEPROM check sum error
Causes: EEPROM socket contact trouble
Replace EEPROM
Replace PCU PWB
Troubleshooting Guides: Check contact of EEPROM socket
Replace EEPROM
Replace PCU PWB
SIM16 to cancel

Code: U6-00
Description: PCU PWB – Paper feed desk communication error
Causes: Malfunction due to noises
Connector, harness connection trouble
Desk control PWB trouble
PCU PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Check connection state of connector, harness
Replace desk control PWB
Replace PCU PWB

Code: U6-01
Description: Desk paper feed tray 2 lift trouble
Causes: Connector, harness connection trouble
Sensor (D1LUD) trouble
Desk control PWB trouble
Lift unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (D1LUD)
Replace desk control PWB
Replace lift unit
Replace PCU PWB

Code: U6-02
Description: Desk paper feed tray 3 lift trouble
Causes: Connector, harness connection trouble
Sensor (D2LUD) trouble
Desk control PWB trouble
Lift unit trouble
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace sensor (D2LUD)
Replace desk control PWB
Replace lift unit
Replace PCU PWB

Code: U6-10
Description: Desk paper transport trouble
Causes: Connector, harness connection trouble
Motor (DPFM) trouble
Desk control PWB trouble
Troubleshooting Guides: SIM4-3 to execute
Check connection state of connector, harness
Replace motor (DPFM)
Replace desk control PWB

Code: U6-50
Description: Desk – Main machine combination trouble
Causes: Improper combination between main machine and desk
Desk control PWB trouble
Troubleshooting Guides: Install desk which is proper for main machine
Replace desk control PWB

Code: U6-52
Description: Desk communication error
Causes: Connector, harness connection trouble between main machine and paper feed tray 2
PCU PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace PCU PWB

Code: U6-55
Description: Desk firmware inconsistent error
Causes: Firmware version is inconsistency
Troubleshooting Guides: SIM49-1 to execute

Code: U7-50
Description: Vendor machine communication error
Causes: Strong external noises
Improper setting of vendor machine specifications
Vendor machine trouble
Connector, harness connection trouble
MFPC PWB trouble
Troubleshooting Guides: Power OFF/ON to cancel
Change specification of vendor machine
Check connection state of connector, harness
Replace MFPC PWB

Code: U7-51
Description: Vendor machine operation trouble
Causes: Vendor machine trouble
Connector, harness connection trouble
Troubleshooting Guides: Repair vendor machine referring to detailed error code
Check connection state of connector, harness

Code: U9-01
Description: Touch panel trouble
Causes: Connector, harness connection trouble
Touch panel trouble
LVDS PWB trouble
MFPC PWB trouble
Troubleshooting Guides: Check connection state of connector, harness
Replace touch panel
Replace LVDS PWB
Replace MFPC PWB

Code: UC-02
Description: ASIC CPT error
Causes: MFPC PWB trouble
Troubleshooting Guides: Replace MFPC PWB

Code: UC-20
Description: ASIC DOCC error
Causes: MFPC PWB trouble
Troubleshooting Guides: Replace MFPC PWB

Epson ET2711 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson ET2711 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson ET2711 AdjProg or Epson ET2711 Adjustment Program or Epson ET2711 Adj Program, is a middleware developed by third-party software to supply for Epson ET2711 printer, making printer continuous printing without error.

– Epson ET2711 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson ET2711 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson ET2711 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson ET2711 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson ET2711 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson ET2711 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson ET2711 Adjustment Program Step 6

Active Epson ET2711 Adjustment Program

– Run Adjprog.exe, Copy ET2711 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson ET2711 Adjustment Program.