Sharp ARC360P with list Error Codes and Epson L495 Adjustment Program

Sharp ARC360P Printer with list Error Codes and Epson L495 Adjustment Program

– Printer model: Sharp ARC360P
– Error codes on Sharp ARC360P with details instruction fixing:

Code: –
Display: Replace fuser
Description: Fuser counter exceeded life.
Causes: 1) Is error message displayed? 2) Was fuser unit just replaced?
Troubleshooting Guides: Check fuser unit life. Replace fuser immediately or at next maintenance.

Code: –
Display: Paper in * tray nearly empty
Description: Paper near end detected.
Causes: Are only few papers remaining in tray? (approx. 30 sheets or less)
Troubleshooting Guides: Refill paper. Check paper near end sensor.

Code: –
Display: Disk operation error
Description: Cannot write in HDD.
Causes: Is faulty operation being applied?
Troubleshooting Guides: Check manual operation. HDD abnormality. Replace HDD.

Code: 001 … 011
Display: Service Call 001: Error – 011: Error
Description: CPU Exception
Causes: Does error display reappear? Does error display reappear?
Troubleshooting Guides: Turn power OFF and ON. Replace TIG board. (Replace EEPROM)

Code: 020
Display: Service Call 020: Error
Description: CU ROM Hash Check Error 1
Causes: Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM?
Troubleshooting Guides: Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM)

Code: 030
Display: Service Call 030: Error
Description: CU Slot1 DIMM RAM Check Error
Causes: Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 031
Display: Service Call 031: Error
Description: CU Slot2 DIMM RAM Check Error
Causes: Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 032
Display: Service Call 032: Error
Description: CU Slot3 DIMM RAM Check Error
Causes: Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 035
Display: Service Call 035: Error
Description: Slot1 RAM Spec Error. The CU RAM Slot1 DIMM specification is not supported.
Causes: Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 036
Display: Service Call 036: Error
Description: Slot2 RAM Spec Error. The CU RAM Slot2 DIMM specification is not supported.
Causes: Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 037
Display: Service Call 037: Error
Description: Slot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.
Causes: Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Troubleshooting Guides: Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)

Code: 040
Display: Service Call 040: Error
Description: CU EEPROM Error
Causes: Is error recovered by replacing EEPROM on CU board?
Troubleshooting Guides: Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM)

Code: 041
Display: Service Call 041: Error
Description: CU Flash Error Flash ROM error on CU board.
Causes: Does error display reappear?
Troubleshooting Guides: Replace TIG board. (Replace EEPROM.)

Code: 042, 043, 044
Display: Service Call 042: Error – 044: Error
Description: Flash File SYSTEM Error
Causes: Failed access to Flash set directly on CU board.
Troubleshooting Guides: Press 0, 3, 5, 6 to turn power ON, release buttons when [FLASH FORMAT] appears, wait until [ON-LINE] (2sec) and replace TIG board if symptom does not change.

Code: 048
Display: Service Call 048: Error
Description: CU ROM for PS+PCL was set in Non-PS device.
Causes: Is proper program ROM set?
Troubleshooting Guides: Replace program ROM DIMM. Replace with proper program ROM DIMM.

Code: 049
Display: Service Call 049: Error
Description: CU type mismatch CU ROM does not match with the device.
Causes: Is proper program ROM set?
Troubleshooting Guides: Replace program ROM DIMM. Replace with proper program ROM DIMM.

Code: 050
Display: Service Call 050: Error
Description: Operater Panel Error
Causes: Does error display reappear?
Troubleshooting Guides: Refer to no LCD display flow chart.

Code: 051
Display: Service Call 051: Error
Description: CU Fan Error Abnormal CPU cooling fan on CU board.
Causes: Is connector set properly on CU board? Is error recovered by replacing fan?
Troubleshooting Guides: Connect properly. Replace fan. Replace TIG board. (Replace EEPROM.)

– Sharp ARC360P printer Error Codes and quick guide on repairing:

Code: 063
Display: Service Call 063: Error
Description: Network comm. Error Abnormal H/W I/F between CU-NIC.
Causes: Is network board set properly? Is error recovered by replacing network board?
Troubleshooting Guides: Set properly. Replace Network. Replace TIG board. (Replace EEPROM.)

Code: 065
Display: Service Call 065: Error
Description: NIC Combination Error
Causes: Is proper Network board for the model set?
Troubleshooting Guides: Replace NIC card. Replace with proper Network board (MLETB11, etc.).

Code: 070
Display: Service Call 070: Error
Description: CANT_HAPPEN PS firmware fault detected.
Causes: Confirm that error is recovered by turning power OFF/ON.
Troubleshooting Guides: Replace TIG board. (Replace EEPROM.)

Code: 072
Display: Service Call 072: Error
Description: Engine communication error I/F error between PU-CU.
Causes: Is CU assembly set properly? Is error recovered by replacing TIG board?
Troubleshooting Guides: Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.

Code: 073, 074, 075
Display: Service Call 073: Error – 075: Error
Description: Video overrun detect
Causes: Is CU assembly set properly? Is error recovered by replacing TIG board?
Troubleshooting Guides: Set properly. Replace TIG board. (Replace EEPROM.)

Code: 102
Display: Service Call 102: Error
Description: Error in engine RAM read/write detected at power ON.
Causes: Does error reoccur?
Troubleshooting Guides: Replace engine control board.

Code: 103
Display: Service Call 103: Error
Description: Error in engine SRAM read/write detected at power ON.
Causes: Does error reoccur?
Troubleshooting Guides: Replace engine control board.

Code: 104
Display: Service Call 104: Error
Description: Error in engine EEPROM check total detected at power ON.
Causes: Does error reoccur?
Troubleshooting Guides: Replace engine control board.

Code: 105
Display: Service Call 105: Error
Description: EEPROM not detected at power ON.
Causes: Does EEPROM exist? Does error reoccur?
Troubleshooting Guides: Check for EEPROM and set if not found. Replace engine control board.

Code: 106
Display: Service Call 106: Error
Description: Error in engine control logic detected at power ON.
Causes: Does error reoccur?
Troubleshooting Guides: Replace engine control board.

Code: 107
Display: Service Call 107: Error
Description: Engine ROM check sum error.
Causes: Does error reoccur? Is error recovered by reloading PU F/W?
Troubleshooting Guides: Reload PU I/F. Replace engine control board.

Code: 110 … 116
Display: Service Call 110: Error – 116: Error 110: Envelope Feeder 111: Duplex unit 112: 2nd Tray 113: 3rd Tray 114: 4th Tray 115: 5th Tray 116: Finisher
Description: Option unit for different model detected.
Causes: Is a proper option unit for the printer set?
Troubleshooting Guides: Set proper option unit. Check connections and turn power ON. If error is not recovered, replace the unit.

Code: 120
Display: Service Call 120: Error
Description: PU unit fan motor error.
Causes: 1) Is fan in PU unit operating? 2) Error reoccurs after replacing fan motor.
Troubleshooting Guides: Replace fan motor. Replace engine control board. Replace engine control board.

Code: 121
Display: Service Call 121: Error
Description: High-voltage power supply I/F error.
Causes: Is cable between PU board andhighvoltage power LSI connected properly?
Troubleshooting Guides: Connect properly. Replace high-voltage power supply. Check improper connections for high-voltage.

Code: 122
Display: Service Call 122: Error
Description: Low-voltage power supply fan error. Low-voltage power supply temperature error.
Causes: 1) Is fan in low-voltage power supply unit operating? 2) Error reoccurs after replacing fan motor.
Troubleshooting Guides: Replace fan motor. Replace low-voltage power supply. Replace low-voltage power supply.

Code: 123
Display: Service Call 123: Error
Description: Improper environment humidity detected by sensor.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace humidity sensor.

Code: 124
Display: Service Call 124: Error
Description: Improper environment temperature detected by sensor.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace humidity sensor.

Code: 125
Display: Service Call 125: Error
Description: Error detected at MT home position.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace MT.

Code: 126
Display: Turn power OFF and wait 126: Dew error
Description: Sensor dew error.
Causes: Sensor dew error detected.
Troubleshooting Guides: Turn ON power after a while.

Code: 130
Display: Service Call 130: Error
Description: Temperature rise detected at LED head.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Leave alone for 30 min. Turn power OFF. Leave for 30 min., then turn power ON. Replace LED head.

Code: 131 .. 134
Display: Service Call 131: Y Head 132: M Head 133: C Head 134: K Head
Description: Same unit not detected upon power ON or opening cover.
Causes: 1) Is error message displayed? 2) Is LED head properly set? 3) Does error reoccur?
Troubleshooting Guides: Confirm that LED head is set properly. Turn power ON again. Replace LED head assembly.

Code: 140 … 143
Display: Service Call 140: Y ID 141: M ID 142: C ID 143: K ID
Description: Error detected at proper ID position.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn power ON again. Replace drum assembly.

Code: 150 … 153
Display: Service Call 150: Y 151: M 152: C 153: K
Description: When a fuse could not be disconnected in the ID unit.
Causes: Is ID unit set properly?
Troubleshooting Guides: Check cable connections and replace engine board.

Code: 154
Display: Service Call 154: Error
Description: When belt unit fuse cannot be disconnected.
Causes: Is belt unit set properly?
Troubleshooting Guides: Check cable connections and replace engine board.

Code: 155
Display: Service Call 155: Error
Description: When fuser unit fuse cannot be disconnected.
Causes: Is fuser unit set properly?
Troubleshooting Guides: Check cable connections and replace engine board.

Code: 160 … 163
Display: Service Call 160: Y Toner 161: M Toner 162: C Toner 163: K Toner
Description: Error detected by toner sensor.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Replace toner sensor or assembly (Y71-PWB). Same as above.

Code: 170 … 175
Display: Service Call 170: Error 171: Error 174: Error 175: Error
Description: Short circuit in fuser thermistor or open detected (high temp. or low temp.)
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.

Code: 172, 176
Display: Service Call 172: Error 176: Error
Description: Thermistor indicates high-temperature error.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.

Code: 173, 177
Display: Service Call 173: Error 177: Error
Description: Thermistor indicates low-temperature error.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.

Code: 179
Display: Service Call 179: Error
Description: Wrong fuser standard.
Causes: 1) Does fuser match with model and power voltage? 2) Error reoccurs after setting fuser properly.
Troubleshooting Guides: Set proper fuser. Check if fuser is set properly. Replace fuser.

Code: 180 … 186
Display: Service Call 180: Error – 186: Error
Description: Communication disability with option unit detected by engine.
Causes: 1) Is error message displayed? 2) Does error reoccur?
Troubleshooting Guides: Turn ON power again. Replace option unit.

Code: 187
Display: Service Call 187: Error
Description: Communication with control panel disabled.
Causes: Is cable properly connected to control panel?
Troubleshooting Guides: Connect properly. Replace control panel and cable.

Code: 310
Display: Close cover 310: Top cover open
Description: Printer engine cover open.
Causes: 1) Check if top cover is open. 2) Check if cover switch is proper.
Troubleshooting Guides: Close top cover. Close side cover. Replace cover switch.

Code: 320
Display: Reset fuser 320: Fuser error
Description: Same unit not detected upon power ON or opening cover.
Causes: 1) Is error message displayed? 2) Is fuser unit set properly? 3) Does error reoccur?
Troubleshooting Guides: Check if fuser is set properly. Reset fuser and turn ON power again. Replace fuser unit assembly.

Code: 321
Display: Turn power OFF and wait 321: MOTOR OVERHEAT
Description: Printer cannot be used temporarily due to motor overheat.
Causes:
Troubleshooting Guides: Turn ON power after a while.

Code: 323
Display: Open/close cover 323: Paper thickness error
Description: Sensor output out of range with no media. (Only for Factory Mode)
Causes: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON.
Troubleshooting Guides: Remove foreign objects. Normal.

Code: 324
Display: Open/close cover 324: Paper thickness error
Description: Sensor output gap out of range with no media. (Only for Factory Mode)
Causes: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON.
Troubleshooting Guides: Remove foreign objects. Normal.

Code: 325
Display: Open/close cover 325: Paper thickness error
Description: Media detect value out of range.
Causes: 1) Is different media type mixed in? 2) Is media being double fed?
Troubleshooting Guides: Remove foreign objects.

Code: 326
Display: Open/close cover 326: Paper thickness error
Description: U-Heavy mode media detect value out of range.
Causes: Is different media type mixed in?
Troubleshooting Guides: Remove foreign objects.

Code: 330
Display: Reset belt 330: Belt error
Description: Same unit not detected upon power ON or closing cover.
Causes: 1) Is error message displayed? 2) Is belt unit set properly? 3) Does error reoccur?
Troubleshooting Guides: Check set condition of belt unit. Reset belt unit and turn power ON again. Replace belt unit assembly.

Code: 330 … 343
Display: Reset drum 330-343: Drum error
Description: Same as above.
Causes: 1) Is error message displayed? 2) Is image drum set properly? 3) Does error reoccur?
Troubleshooting Guides: Check set condition of ID. Turn power ON again. Replace ID unit assembly.

Code: 350 … 353
Display: Set new drum 350: Yellow drum life 351: Magenta drum life 352: Cyan drum life 353: Black drum life
Description: ID unit life.
Causes: Right after replacing ID unit?
Troubleshooting Guides: Check ID unit life. Replace ID unit.

Code: 354
Display: Set new fuser 354: Fuser life
Description: Fuser life (occurs when fuser life continuation is OFF).
Causes: Right after replacing fuser?
Troubleshooting Guides: Check fuser life. Replace fuser.

Code: 355
Display: Set new belt 355: Belt life
Description: Belt life notified (alarm). Print N-count by opening and closing cover.
Causes: Right after replacing belt?
Troubleshooting Guides: Check belt life. Replace belt.

Code: 356
Display: Set new belt 356: Belt life
Description: Waste toner belt life notified (alarm). Print N-count by opening and closing cover. N=20
Causes: Right after replacing belt?
Troubleshooting Guides: Check belt life. Replace belt.

Code: 360
Display: Set duplex unit 360: Duplex unit is open.
Description: When duplex unit is removed from printer.
Causes: Does error recover by resetting duplex unit?
Troubleshooting Guides: Normal. Replace duplex unit or engine board.

Code: 370
Display: Check DUPLEX 370: Paper jam
Description: Paper jam detected after paper rotated in duplex unit.
Causes: Check paper jam in duplex unit.
Troubleshooting Guides: Remove jammed paper. Check/replace duplex unit.

Code: 371
Display: Check DUPLEX 371: Paper jam
Description: Paper jam during paper feed from duplex unit.
Causes: Check paper jam in duplex unit.
Troubleshooting Guides: Remove jammed paper. Check/replace duplex unit.

Code: 372
Display: Check DUPLEX 372: Paper jam
Description:
Causes: Check miss-feed in duplex unit.
Troubleshooting Guides: Remove miss-fed paper and close cover. Check/replace duplex unit.

Code: 380
Display: Open front cover 380: Paper jam
Description: Paper jam during paper feed from cassette 1, 2, 3, 4 or 5
Causes: Check miss-feed in duplex unit.
Troubleshooting Guides: Remove miss-fed paper and set cassette. Check/replace cassette 1, 2, 3, 4, or 5.

Code: 381
Display: Open top cover 381: Paper jam
Description: Paper jam detected between black ID and fuser
Causes: 1) Check paper jam between yellow ID and fuser. 2) Check fuser unit load.
Troubleshooting Guides: Remove jammed paper. Replace fuser unit.

Code: 382
Display: Open top cover 382: Paper jam
Description: Paper jam detected in fuser or during paper ejection from fuser.
Causes: 1) Check paper jam in fuser and between yellow ID and fuser. 2) Check if paper ejection switch is proper.
Troubleshooting Guides: Remove jammed paper. Replace paper ejection switch.

Code: 383
Display: Open top cover 383: Paper jam
Description: Paper jam detected when paper started to enter duplex print unit.
Causes: Check paper jam in duplex unit or at entrance.
Troubleshooting Guides: Remove jammed paper. Check/replace duplex unit.

Code: 389
Display: Open top cover 389: Paper jam
Description: Jam generated in paper path.
Causes: Open front cover and check jammed paper.
Troubleshooting Guides: Remove jammed paper.

Code: 390
Display: Check MP tray 390: Paper jam
Description: Paper jam during paper feed from MT.
Causes: Check for miss-fed paper around MT cassette.
Troubleshooting Guides: Remove miss-fed paper and close cover. Check/replace MT.

Code: 391 … 395
Display: Check tray 391-395: Paper jam
Description: Paper jam detected between cassette and black ID.
Causes: 1) Check jammed paper between cassette and yellow ID. 2) Check if paper entry switch is normal.
Troubleshooting Guides: Remove jammed paper. Replace entry switch.

Code: 400
Display: Open top cover 400: Paper size error
Description: Non-set paper (45mm or above) detected by printer engine.
Causes: 1) Is paper custom size? 2) Is paper standard size?
Troubleshooting Guides: No treatment required. Adjust paper size guide in cassette. Replace paper size board (PXC PWB).

Code: 410 … 413
Display: Refill toner 410: Yellow 411: Magenta 412: Cyan 413: Black
Description: Certain toner is almost empty.
Causes: 1) Selected toner cartridge is almost empty. 2) Check if selected toner cartridge is normal.
Troubleshooting Guides: Replace with new toner kit. Replace selected toner sensor.

Code: 480
Display: Remove paper 480: Stacker full
Description: Paper ejection stacker is full.
Causes: 1) Check if stacker is full. 2) Check if stacker full sensor is operating properly.
Troubleshooting Guides: Remove paper from stacker. Replace stacker full sensor.

Code: 490
Display: Set 490: No paper in MP tray (* stands for A4 B4, etc.)
Description: No paper in selected cassette. cassette is not set, or paper ran out in cassette being used.
Causes: 1) Check if paper is empty in MT. 2) Check if paper-end sensor is operating properly.
Troubleshooting Guides: Set paper in MT. Replace paper-end sensor.

Code: 491 … 495
Display: Set 491-495: No paper in * tray (* stands for A4 B4, etc.)
Description: Paper empty in cassette 1, 2, 3, 4, or 5.
Causes: 1) Check if paper is empty in selected cassette. 2) Check if paper-end sensor is operating properly.
Troubleshooting Guides: Set paper in selected cassette. Replace the corresponding paper-end sensor.

Epson L495 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson L495 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson L495 AdjProg or Epson L495 Adjustment Program or Epson L495 Adj Program, is a middleware developed by third-party software to supply for Epson L495 printer, making printer continuous printing without error.

– Epson L495 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson L495 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson L495 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson L495 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson L495 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson L495 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson L495 Adjustment Program Step 6

Active Epson L495 Adjustment Program

– Run Adjprog.exe, Copy L495 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson L495 Adjustment Program.