Sharp ARC262M with list Error Codes and Epson XP-241 Adjustment Program

Sharp ARC262M Printer with list Error Codes and Epson XP-241 Adjustment Program

– Printer model: Sharp ARC262M
– Error codes on Sharp ARC262M with details instruction fixing:

Code: C2 10
Description: Image density sensor error/ Transfer charger error (Black)
Causes: Black image density sensor trouble /Transfer trouble (Black) /The deference between the transfer belt surface detection level and the black toner patch density detection level is normal. (Judged in black image density sensor calibration)
Troubleshooting Guides: Case 1 Cause Black image density sensor trouble Check & Troubleshooting Guides Black density image sensor cleaning, replacement Case 2 Cause Transfer voltage trouble Check & Troubleshooting Guides Check and adjust the transfer voltage. Case 3 Cause High voltage PWB trouble Check & Troubleshooting Guides Replace the high voltage PWB. Case 4 Cause Transfer unit trouble Check & Troubleshooting Guides Check the transfer belt surface for dirt and scratches. Replace the transfer belt, replace the cleaning blade, replace the transfer unit. Case 5 Cause PCU PWB trouble Check & Troubleshooting Guides PCU PWB replacement Case 6 Cause Photoconductor unit trouble Check & Troubleshooting Guides Replace the photoconductor unit. Case 7 Cause Developing unit trouble Check & Troubleshooting Guides Replace the developing unit Case 8 Cause Connector, harness trouble (PCU PWB, high voltage PWB, image density sensor, photoconductor unit, transfer unit, developing unit) Check & Troubleshooting Guides Check contact. Replace the harness. Replace the PWB.

Code: E7 01
Description: Image data memory trouble
Causes: The ICU image data memory (SDRAM) cannot be detected as 256MB or more. The required SDRAM capacity for the model is not provided.
Troubleshooting Guides: Case 1 Cause The SDRAM of ICU PWB is not installed. The SDRAM of ICU PWB is improperly installed. Check & Troubleshooting Guides Check installation of the SDRAM of ICU ASIC PWB. Case 2 Cause The SDRAM of ICU PWB does not operate properly. Check & Troubleshooting Guides Use SIM 60-01 to check the capacity of the SDRAM. Replace the SDRAM of ICU PWB. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 07
Description: ICU gate array trouble
Causes: An abnormality occurs in the ICU gate array.
Troubleshooting Guides: Case 1 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB. Case 2 Cause Gate array (ASIC, FPGA) abnormality on the ICU PWB Check & Troubleshooting Guides Replace the gate array on the ICU PWB.

Code: E7 10
Description: Shading trouble (Black correction)
Causes: CCD black reading level abnormality when the copy lamp is off.
Troubleshooting Guides: Case 1 Cause Improper installation of the flat cable to the CCD unit. Check & Troubleshooting Guides Check installation of the flat cable to the CCD unit. Case 2 Cause CCD unit abnormality Check & Troubleshooting Guides Check the CCD unit. Case 3 Cause MFP PWB abnormality Check & Troubleshooting Guides Check the MFP PWB.

Code: E7 11
Description: Shading trouble (White correction)
Causes: CCD white reading level abnormality when the copy lamp is off.
Troubleshooting Guides: Case 1 Cause Improper installation of the flat cable to the CCD unit. Check & Troubleshooting Guides Check installation of the flat cable to the CCD unit. Case 2 Cause Dirt on the mirror, the lens, or the reference white plate. Check & Troubleshooting Guides Clean the mirror, the lens, or the reference white plate. Case 3 Cause CCD unit abnormality Check & Troubleshooting Guides Check the CCD unit. Case 4 Cause MFP PWB abnormality Check & Troubleshooting Guides Check the MFP PWB.

Code: E7 20
Description: LED controller initial trouble (Black)
Causes: The initial process of the LED controller cannot be completed properly.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 21
Description: LED controller initial trouble (Cyan)
Causes: The initial process of the LED controller cannot be completed properly.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 22
Description: LED controller initial trouble (Magenta)
Causes: The initial process of the LED controller cannot be completed properly.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 23
Description: LED controller initial trouble (Yellow)
Causes: The initial process of the LED controller cannot be completed properly.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 24
Description: LED controller output trouble (Black)
Causes: When printing, the print end signal for each page is not properly provided
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 25
Description: LED controller output trouble (Cyan)
Causes: When printing, the print end signal for each page is not properly provided.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 26
Description: LED controller output trouble (Magenta)
Causes: When printing, the print end signal for each page is not properly provided.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector. Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 27
Description: LED controller output trouble (Yellow)
Causes: When printing, the print end signal for each page is not properly provided.
Troubleshooting Guides: Case 1 Cause Disconnection of the LED head connector Check & Troubleshooting Guides Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Troubleshooting Guides Replace the LED head unit Case 3 Cause ICU PWB abnormality Check & Troubleshooting Guides Replace the ICU PWB.

Code: E7 28
Description: LED control ASIC connection abnormality
Causes: Access error between the PCU PWB CPU and the LED control ASIC
Troubleshooting Guides: Case 1 Cause Disconnection of the ICU/ PCU PWB communication connector Check & Troubleshooting Guides Check connection of the ICU/PCU PWB communication connector Case 2 Cause ICU/PCU PWB communication harness trouble. Check & Troubleshooting Guides Check the ICU/PCU PWB communication harness. Case 3 Cause ICU PWB/PCU PWB trouble Check & Troubleshooting Guides Check grounding of the machine. Replace the IC

Code: E7 40
Description: Color correction data write error
Causes: Data write error to the Nand-Flash for holding color correction data
Troubleshooting Guides: Case 1 Cause Color correction data rewrite error Check & Troubleshooting Guides Perform rewriting of color correction data again. Case 2 Cause MFP PWB trouble Check & Troubleshooting Guides Replace the MFP PWB.

Code: E7 41
Description: Color correction data transfer abnormality
Causes: Data transfer error from the Nand-Flash for holding color correction data to the FC-RAM for holding color correction image process
Troubleshooting Guides: Replace the MFP PWB.

Code: E7 80
Description: ICU-SCN communication trouble (ICU detection)
Causes: Communication establishment error, framing, parity, protocol error
Troubleshooting Guides: Case 1 Cause Disconnection of the ICU/ MFP PWB scanner communication connector. Defective harness of the ICU PWB and the MFP PWB. Check & Troubleshooting Guides Check connection of the ICU PWB and the MFP PWB. Check the harness. Case 2 Cause ICU/MFP PWB trouble Check & Troubleshooting Guides Check grounding of the machine. Replace the ICU PWB or the MFP PWB.

Code: E7 90
Description: ICU-PCU communication trouble (ICU detection)
Causes: Communication establishment error, framing, parity, protocol error
Troubleshooting Guides: Case 1 Cause Disconnection of the ICU/ PCU PWB scanner communication connector. Defective harness of the ICU PWB and the PCU PWB. Check & Troubleshooting Guides Check connection of the ICU PWB and the PCU PWB. Check the harness. Case 2 Cause ICU/PCU PWB trouble Check & Troubleshooting Guides Check grounding of the machine. Replace the ICU PWB or the PCU PWB.

– Sharp ARC262M printer Error Codes and quick guide on repairing:

Code: F1 00
Description: Finisher communication trouble (Machine detection)
Causes: Communication line test error when turning on the power or after canceling the exclusive simulation. Communication error with the finisher.
Troubleshooting Guides: Case 1 Cause Disconnection of the PCUfinisher connector, defective contact or disconnection of the harness. Check & Troubleshooting Guides Check the connector and the harness of the communication line. Case 2 Cause Finisher control PWB trouble Check & Troubleshooting Guides Replace the finisher control PWB. Case 3 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB. Case 4 Cause Malfunctions by noises Check & Troubleshooting Guides — Common Cancel method Can be canceled by turning OFF/ON the power.

Code: F1 02
Description: Finisher transport motor trouble (Finisher detection)
Causes: Transport motor drive trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the transport motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 03
Description: Finisher paddle motor trouble
Causes: Paddle motor operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 06
Description: Finisher slide motor trouble
Causes: Slide motor operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 10
Description: Finisher staple motor trouble (Finisher detection)
Causes: Stapling operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 11
Description: Finisher bundle process motor trouble (Finisher detection)
Causes: Bundle process motor trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 15
Description: Finisher tray lift motor trouble (Finisher detection)
Causes: Lift motor trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 19
Description: Finisher front alignment motor trouble (Finisher detection)
Causes: Front alignment motor trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 20
Description: Finisher rear alignment motor trouble (Finisher detection)
Causes: Rear alignment motor trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 31
Description: Finisher fold sensor trouble
Causes: Sensor input value abnormality
Troubleshooting Guides: Case 1 Cause Sensor breakage Check & Troubleshooting Guides Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Troubleshooting Guides Same as case 1. Case 3 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 32
Description: Finisher punch unit communication trouble
Causes: Communication error between the console finisher and the punch unit
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness of the console finisher and the punch unit. Check & Troubleshooting Guides Check the connector and the harness of the communication line. Case 2 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB. Case 3 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Replace the console finisher control PWB. Case 4 Cause Malfunction by noises Check & Troubleshooting Guides Common Cancel method Can be canceled by turning OFF/ON the power.

Code: F1 33
Description: Finisher punch side registration motor trouble
Causes: Punch side registration motor operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 34
Description: Finisher punch motor trouble
Causes: Punch motor operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Over current to the motor Check & Troubleshooting Guides Same as Case 1. Case 4 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 35
Description: Finisher punch side registration sensor trouble
Causes: Sensor input value abnormality
Troubleshooting Guides: Case 1 Cause Sensor breakage Check & Troubleshooting Guides Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Troubleshooting Guides Same as case 1. Case 3 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 36
Description: Finisher punch registration sensor trouble
Causes: Sensor input value abnormality
Troubleshooting Guides: Case 1 Cause Sensor breakage Check & Troubleshooting Guides Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Troubleshooting Guides Same as case 1. Case 3 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 37
Description: Finisher/sorter backup RAM trouble
Causes: Writing to the backup RAM is started but not completed in 250msec. When writing to the backup RAM, if the write data do not coincide with the read data, writing is performed again. However, the write data still do not coincide with the read data.
Troubleshooting Guides: Case 1 Cause Console finisher control PWB, backup RAM trouble Check & Troubleshooting Guides Replace the console finisher control PWB. Case 2 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Sorter control PWB, backup RAM trouble Check & Troubleshooting Guides Replace the sorter control PWB, and perform the bin paper sensor sensitivity adjustment and the guide bar motor oscillation range adjustment. Case 4 Cause Sorter control PWB trouble Check & Troubleshooting Guides Same as Case 3. Case 5 Cause Malfunction caused by noises Check & Troubleshooting Guides Turn off the machine power, and turn it on again.

Code: F1 38
Description: Finisher punch backup RAM trouble
Causes: Abnormal transformation of punch unit backup RAM contents
Troubleshooting Guides: Case 1 Cause Punch control PWB trouble Check & Troubleshooting Guides Replace the punch control PWB. Case 2 Cause Malfunction caused by noises

Code: F1 39
Description: Finisher punch dust sensor trouble
Causes: Punch dust sensor detection trouble
Troubleshooting Guides: Case 1 Cause Sensor breakage Check & Troubleshooting Guides Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Troubleshooting Guides Same as Case 1. Case 3 Cause Console finisher control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 40
Description: Finisher punch power disconnection trouble
Causes: The power disconnection of the punch unit is detected.
Troubleshooting Guides: Case 1 Cause Harness disconnection Check & Troubleshooting Guides Use SIM 3-3 to check the punching operation. Case 2 Cause Punch control PWB trouble Check & Troubleshooting Guides Same as Case 1.

Code: F1 83
Description: Guide bar oscillation motor (M3) lock
Causes: Returning to the home position is not completed in 2sec. When moving from the home position, the home position sensor does not turn off after outputting 20 pulses of the motor drive signal.
Troubleshooting Guides: Common Check Execute SIM 3-2 and 3-3 to check the guide bar drive motor operations and the sensor operations. Case 1 Cause Guide bar home position sensor trouble Check & Troubleshooting Guides Replace the guide bar home position sensor. Case 2 Cause Cable trouble between the guide bar oscillation motor and the sorter controller PWB. Check & Troubleshooting Guides Check and connect the cable properly between the guide bar oscillation motor and the sorter controller PWB. Case 3 Cause The circuit breaker (CB1) is operating. Check & Troubleshooting Guides Remove the cause for operation of the circuit breaker, and reset the circuit breaker. Case 4 Cause There is a mechanical bur in the guide bar shifting path. Check & Troubleshooting Guides Repair the mechanism to remove the bur. Case 5 Cause Guide bar oscillating motor (M3) trouble Check & Troubleshooting Guides Replace the sorter controller PWB, and perform the bin paper sensor sensitivity adjustment and the guide bar motor oscillating range adjustment. Case 6 Cause Sorter controller PWB trouble Check & Troubleshooting Guides Same as Case 5

Code: F1 89
Description: Bin shift motor (M1) lock
Causes: The bin shift motor operation is not completed in 4 times greater than the specified time. When driving the bin shift motor, the signal from the shift motor clock sensor is not detected in 250msec. Shifting to the home position is not completed in 30sec.
Troubleshooting Guides: Common Check Execute SIM 3-2 and 3-3 to check the guide bar drive motor operations and the sensor operations. (Case 1, 2) Check the voltage (about 24V) between J8-1 and J8-2 on the bin shift motor driver PWB at the timing of the bin shift motor. (Case 3 to 5) Case 1 Cause Cable trouble between the bin shift motor and the sorter controller PWB. Check & Troubleshooting Guides Check and connect the cable properly between the bin shift motor and the sorter controller PWB. Case 2 Cause The circuit breaker (CB1) is operating. Check & Troubleshooting Guides Remove the cause for operation of the circuit breaker, and reset the circuit breaker. Case 3 Cause Wiring trouble of the bin shift motor (M1). Check & Troubleshooting Guides Correct wiring of the bin shift motor. Case 4 Cause Bin shift motor trouble Check & Troubleshooting Guides Replace the bin shift motor. Case 5 Cause Sorter controller PWB trouble Check & Troubleshooting Guides Replace the sorter controller PWB, and perform the bin paper sensor sensitivity adjustment and the guide bar motor oscillating range adjustment. Case 6 Cause Bin shift mechanism trouble Check & Troubleshooting Guides Repair the mechanism.

Code: F1 91
Description: Bin paper sensor automatic adjustment trouble
Causes: Sensor output abnormality when adjusting the sensor detection level.
Troubleshooting Guides: Common Check Execute SIM 3-2 to check the sensor output. Case 1 Cause Cable trouble between the sorter controller PWB and the bin unit. Check & Troubleshooting Guides Check and connect the cable properly between the sorter controller PWB and the bin unit. Case 2 Cause Cable trouble on the light emitting side (S1) and the light receiving side (S2) of the bin paper sensor. Check & Troubleshooting Guides Check and connect the cable properly on the light emitting side (S1) and the light receiving side (S2) of the bin paper sensor. Case 3 Cause Improper installation on the light emitting side (S1) and the light receiving side (S2) of the bin paper sensor. Check & Troubleshooting Guides Install the light emitting side (S1) and the light receiving side (S2) of the bin paper sensor of the bin paper sensor, and perform the bin paper sensor sensitivity adjustment. Case 4 Cause Bin paper sensor light emitting side (S1) and light receiving side (S2) trouble Check & Troubleshooting Guides Replace the bin paper sensor light emitting side (S1) and light receiving side (S2), and perform the bin paper sensor sensitivity adjustment.

Code: F2 15
Description: Drum cartridge initial detection trouble (Black)
Causes: Drum cartridge initial detection trouble
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the drum cartridge initial sensor. Connect it properly. 2. Check connection of the connector harness and the PCU PWB. Connect it properly. 3. Check for disconnection of the harness. Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 16
Description: Drum cartridge initial detection trouble (Cyan)
Causes: Drum cartridge initial detection trouble
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the drum cartridge initial sensor. Connect it properly. 2. Check connection of the connector harness and the PCU PWB. Connect it properly. 3. Check for disconnection of the harness. Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 17
Description: Drum cartridge initial detection trouble (Magenta)
Causes: Drum cartridge initial detection trouble
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the drum cartridge initial sensor. Connect it properly. 2. Check connection of the connector harness and the PCU PWB. Connect it properly. 3. Check for disconnection of the harness.Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 18
Description: Drum cartridge initial detection trouble (Yellow)
Causes: Drum cartridge initial detection trouble
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the drum cartridge initial sensor. Connect it properly. 2. Check connection of the connector harness and the PCU PWB. Connect it properly. 3. Check for disconnection of the harness. Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 19
Description: Transfer unit initial detection trouble
Causes: Transfer unit initial detection trouble
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides Check connection of the transfer unit initial sensor. Check connection of the connector and the harness of the PCU PWB. Check for disconnection of the harness. Case 2 Cause Unit trouble Check & Troubleshooting Guides Replace the unit.

Code: F2 39
Description: Process thermistor breakdown
Causes: Process thermistor open
Troubleshooting Guides: Case 1 Cause Process thermistor trouble Check & Troubleshooting Guides Replace the process thermistor. Case 2 Cause Disconnection of the process thermistor harness. Check & Troubleshooting Guides Check connection of the connector and the harness of the process thermistor. Case 3 Cause PCU PWB trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 40
Description: Toner empty sensor abnormality (Black)
Causes: Toner empty sensor output abnormality
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the toner empty sensor. – Connect it properly. 2. Check connection of the connector harness to the PCU PWB. – Connect it properly. 3. Check connection of the cartridge. – Connect it properly. 4. Check for disconnection of the harness. – Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 41
Description: Toner empty sensor abnormality (Cyan)
Causes: Toner empty sensor output abnormality
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the toner empty sensor. – Connect it properly. 2. Check connection of the connector harness to the PCU PWB. – Connect it properly. 3. Check connection of the cartridge. – Connect it properly. 4. Check for disconnection of the harness. – Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 42
Description: Toner empty sensor abnormality (Magenta)
Causes: Toner empty sensor output abnormality
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the toner empty sensor. – Connect it properly. 2. Check connection of the connector harness to the PCU PWB. – Connect it properly. 3. Check connection of the cartridge. – Connect it properly. 4. Check for disconnection of the harness. – Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge.

Code: F2 43
Description: Toner empty sensor abnormality (Yellow)
Causes: Toner empty sensor output abnormality
Troubleshooting Guides: Case 1 Cause Connector harness trouble, connector disconnection Check & Troubleshooting Guides 1. Check connection of the toner empty sensor. – Connect it properly. 2. Check connection of the connector harness to the PCU PWB. – Connect it properly. 3. Check connection of the cartridge. – Connect it properly. 4. Check for disconnection of the harness. – Replace the harness. Case 2 Cause Cartridge trouble Check & Troubleshooting Guides Replace the cartridge..

Code: F2 44
Description: Black image density sensor trouble (Transfer belt surface reflection ratio abnormality)
Causes: Before starting process control, the transfer belt surface is scanned with the image density sensor to adjust the sensor gain so that the output becomes a fixed value. However, when the sensor gain is changed, the output is not within the specified range.
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in SIM 44-2: 1. Dirt/defect of the image density sensor 2. Disconnection of the harness between the PCU PWB and the image density sensor 3. Calibration plate solenoid operation trouble Check & Troubleshooting Guides 1. Clean/replace the image density sensor. 2. Connect/replace the harness between the PCU PWB and the image density sensor. 3. Replace the calibration plate solenoid. Case 2 Cause When SIM 44-2 is completed: 1. Insufficient cleaning of the transfer belt. Check & Troubleshooting Guides 1. Check the transfer belt surface.

Code: F2 45
Description: Color image density sensor trouble (Calibration plate surface reflection ratio abnormality)
Causes: Before starting process control, the calibration plate surface is scanned with the image density sensor to adjust the sensor gain so that the output becomes a fixed value. However, when the sensor gain is changed, the output is not within the specified range.
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in SIM 44-2: 1. Dirt/defect of the image density sensor 2. Disconnection of the harness between the PCU PWB and the image density sensor Check & Troubleshooting Guides 1. Clean/replace the image density sensor. 2. Connect/replace the harness between the PCU PWB and the image density sensor. Case 2 Cause When SIM 44-2 is completed: 1. Dirt on the calibration plate, calibration plate solenoid operation trouble Check & Troubleshooting Guides 1. Clean the calibration plate. Replace the calibration plate solenoid.

Code: F2 58
Description: Process humidity sensor breakdown
Causes: Process humidity sensor open
Troubleshooting Guides: Case 1 Cause Process humidity sensor harness disconnection Check & Troubleshooting Guides Check connection of the process humidity sensor harness. Case 2 Cause Process humidity sensor trouble Check & Troubleshooting Guides Replace the process humidity sensor. Case 3 Cause PCU PWB trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 70
Description: Developing unit improper cartridge detection (Black)
Causes: When detecting the normal CRUM of the cartridge, improper data are detected in the CRUM contents.
Troubleshooting Guides: Replace the developing unit

Code: F2 71
Description: Developing unit improper cartridge detection (Cyan)
Causes: When detecting the normal CRUM of the cartridge, improper data are detected in the CRUM contents.
Troubleshooting Guides: Replace the developing unit.

Code: F2 72
Description: Developing unit improper cartridge detection (Magenta)
Causes: When detecting the normal CRUM of the cartridge, improper data are detected in the CRUM contents.
Troubleshooting Guides: Replace the developing unit

Code: F2 73
Description: Developing unit improper cartridge detection (Yellow)
Causes: When detecting the normal CRUM of the cartridge, improper data are detected in the CRUM contents.
Troubleshooting Guides: Case 1 Cause Insertion of an improper cartridge. Developing unit trouble Check & Troubleshooting Guides Replace the developing unit.

Code: F2 74
Description: Developing unit CRUM trouble (Black)
Causes: CRUM read/write error
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness between the PCU and the CRUM. Check & Troubleshooting Guides Check the connector and the harness between the PCU and the CRUM. Case 2 Cause Developing unit trouble Check & Troubleshooting Guides Replace the developing unit. Case 3 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 75
Description: Developing unit CRUM trouble (Cyan)
Causes: CRUM read/write error
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness between the PCU and the CRUM. Check & Troubleshooting Guides Check the connector and the harness between the PCU and the CRUM. Case 2 Cause Developing unit trouble Check & Troubleshooting Guides Replace the developing unit. Case 3 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 76
Description: Developing unit CRUM trouble (Magenta)
Causes: CRUM read/write error
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness between the PCU and the CRUM. Check & Troubleshooting Guides Check the connector and the harness between the PCU and the CRUM. Case 2 Cause Developing unit trouble Check & Troubleshooting Guides Replace the developing unit. Case 3 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 77
Description: Developing unit CRUM trouble (Yellow)
Causes: CRUM read/write error
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness between the PCU and the CRUM. Check & Troubleshooting Guides Check the connector and the harness between the PCU and the CRUM. Case 2 Cause Developing unit trouble Check & Troubleshooting Guides Replace the developing unit. Case 3 Cause Control PWB (PCU) trouble Check & Troubleshooting Guides Replace the PCU PWB.

Code: F2 78
Description: Trouble of image density sensor for registration (Transfer belt surface reflection ratio abnormality)
Causes: Before starting registration, the transfer belt surface is scanned with the image density sensor to adjust the sensor gain so that the output becomes a fixed value. However, when the sensor gain is changed, the value is not within the specified range.
Troubleshooting Guides: Case 1 Cause Image density sensor trouble, disconnection of the harness between the PCU PWB and the image density sensor, dirt on the image density sensor. Check & Troubleshooting Guides Check the sensor and the harness. Case 2 Cause Calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the calibration plate solenoid operation. Case 3 Cause Insufficient cleaning of the transfer belt. Check & Troubleshooting Guides Check the transfer belt surface.

Code: F2 80
Description: Half-tone process control 1st batch trouble (Black)
Causes: First step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 81
Description: Half-tone process control 1st batch trouble (Cyan)
Causes: First step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 82
Description: Half-tone process control 1st batch trouble (Magenta)
Causes: First step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 83
Description: Half-tone process control 1st batch trouble (Yellow)
Causes: First step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 84
Description: Half-tone process control 2nd batch trouble (Black)
Causes: Second step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 85
Description: Half-tone process control 2nd batch trouble (Cyan)
Causes: Second step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 86
Description: Half-tone process control 2nd batch trouble (Magenta)
Causes: Second step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 87
Description: Half-tone process control 2nd batch trouble (Yellow)
Causes: Second step operation error during half-tone process control
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F2 90
Description: Half-tone process limit error
Causes: The difference between the correction value after execution of half-tone process control and the previous correction value exceeds the specified max. value of each color. <The error is recorded in the trouble history, but F2 trouble is not indicated on the display and the previous correction value is remained.>
Troubleshooting Guides: Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When ‘Error’ occurs in the gain adjustment of SIM 44- 2: 1. Disconnection of the harness between the PCU PWB and the image density sensor. 2. Image density sensor dirt/trouble Check & Troubleshooting Guides 1. Check connection of the harness between the PCU PWB and the image density sensor. 2. Clean/replace the image density sensor. Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibration plate solenoid operation trouble Check & Troubleshooting Guides Check the drum surface and the belt surface.

Code: F3 12
Description: Cassette 1 lift-up trouble
Causes: LUD1 does not turn on within the specified time.
Troubleshooting Guides: Case 1 Cause LUD1 sensor trouble, disconnection of harness among the PCU PWB, the lift-up unit, and the paper feed unit. Check & Troubleshooting Guides Check LUD1, its harness, and the connector. Case 2 Cause Cassette 1 lift-up motor trouble Check & Troubleshooting Guides Check the lift-up unit.

Code: F9 00
Description: ICU-PRT communication trouble (ICU detection)
Causes: Communication establishment error, framing, parity, protocol error
Troubleshooting Guides: Case 1 Cause Defective connection of the ICU/PRT PWB communication connector, defective harness between the ICU PWB and the PRT PWB, defective ICU PWB/ PRT PWB Check & Troubleshooting Guides Check connection and the harness between the ICU PWB and the MFP PWB. Check the machine earth. Replace the ICU or the PRT PWB.

Code: F9 01
Description: PRT DRAM trouble
Causes: DRAM in the PRT PWB cannot be accessed.
Troubleshooting Guides: Case 1 Cause Defective DRAM, defective installation of the DRAM Check & Troubleshooting Guides Replace the DRAM. Check connection of the DRAM.

Code: F9 03
Description: NIC port check error
Causes: Defective connection of the NIC connector, defective NIC PWB, defective PRT PWB
Troubleshooting Guides: Check the NIC connector again. Replace the HDD. Replace the PRT PWB.

Code: F9 20
Description: HDD trouble (PRT controller detection)
Causes: The HDD (option) does not operate normally in the machine with the HDD.
Troubleshooting Guides: Case 1 Cause Defective connection of the HDD connector, defective HDD, defective PRT PWB Check & Troubleshooting Guides Check the HDD again. Replace the HDD. Replace the PRT PWB.

Code: H2 00
Description: Thermistor open (HL1)
Causes: Thermistor open
Troubleshooting Guides: Case 1 Cause Disconnection of the fusing section connector Check & Troubleshooting Guides Check the connector and the harness between the thermistor and the control PWB. Case 2 Cause The fusing unit is not installed. Check & Troubleshooting Guides Install the fusing unit. Case 3 Cause Thermistor trouble, control PWB trouble, AC power supply trouble Check & Troubleshooting Guides Replace the thermistor or the control PWB. Check the AC power supply.

Code: H2 01
Description: Thermistor open (HL2)
Causes: Thermistor open
Troubleshooting Guides: Case 1 Cause Disconnection of the fusing section connector Check & Troubleshooting Guides Check the connector and the harness between the thermistor and the control PWB. Case 2 Cause The fusing unit is not installed. Check & Troubleshooting Guides Install the fusing unit. Case 3 Cause Thermistor trouble, control PWB trouble, AC power supply trouble Check & Troubleshooting Guides Replace the thermistor or the control PWB. Check the AC power supply.

Code: H3 00
Description: Fusing section high temperature trouble (THS1)
Causes: The fusing temperature exceeds 230°C.
Troubleshooting Guides: Common Check Use SIM 5-2 to check the heater lamp flashing operation. Case 1 Cause The heater lamp flashes properly with SIM 5-2. Thermistor trouble, disconnection of the fusing section connector Check & Troubleshooting Guides Check the thermistor and its harness. Cancel the error with SIM 14. Case 2 Cause The heater lamp keeps ON with SIM 5-2. Control PWB trouble, AC power supply trouble Check & Troubleshooting Guides Check the AC PWB and the control PWB lamp control circuit. Cancel the error with SIM 14.

Code: H3 01
Description: Fusing section high temperature trouble (THS2)
Causes: The fusing temperature exceeds 230°C.
Troubleshooting Guides: Common Check Use SIM 5-2 to check the heater lamp flashing operation. Case 1 Cause The heater lamp flashes properly with SIM 5-2. Thermistor trouble, disconnection of the fusing section connector Check & Troubleshooting Guides Check the thermistor and its harness. Cancel the error with SIM 14. Case 2 Cause The heater lamp keeps ON with SIM 5-2. AC power supply trouble, control PWB trouble Check & Troubleshooting Guides Check the AC PWB and the control PWB lamp control circuit. Cancel the error with SIM 14.

Code: H4 00
Description: Fusing section low temperature trouble (HL1)
Causes: The fusing temperature is not reached within the specified time after turning on the power relay.
Troubleshooting Guides: Common Check Use SIM 5-2 to check the heater lamp flashing operation. Case 1 Cause The heater lamp flashes properly with SIM 5-2. Thermistor trouble, PCU PWB (thermistor input circuit) trouble Check & Troubleshooting Guides Check the thermistor and its harness. Check the PCU PWB thermistor input circuit. Cancel the error with SIM 14. Case 2 Cause The heater lamp keeps ON with SIM 5-2. Heater lamp trouble, thermostat trouble, interlock switch trouble, AC power supply trouble, PCU PWB (lamp control circuit) trouble Check & Troubleshooting Guides Check for disconnection of the heater lamp and the thermostat. Check the interlock switch. Check the AC PWB and the PUC PWB lamp control circuit. Cancel the error with SIM 14.

Code: H4 01
Description: Fusing section low temperature trouble (HL2)
Causes: The fusing temperature is not reached within the specified time after turning on the power relay.
Troubleshooting Guides: Common Check Use SIM 5-2 to check the heater lamp flashing operation. Case 1 Cause The heater lamp flashes properly with SIM 5-2. Thermistor trouble, PCU PWB (thermistor input circuit) trouble Check & Troubleshooting Guides Check the thermistor and its harness. Check the PCU PWB thermistor input circuit. Cancel the error with SIM 14. Case 2 Cause The heater lamp keeps ON with SIM 5-2. Heater lamp trouble, thermostat trouble, interlock switch trouble, AC power supply trouble, PCU PWB (lamp control circuit) trouble Check & Troubleshooting Guides Check for disconnection of the heater lamp and the thermostat. Check the interlock switch. Check the AC PWB and the PUC PWB lamp control circuit. Cancel the error with SIM 14.

Code: H5 01
Description: Five continuous detections of POD1 not-reached jam
Causes: POD1 not-reached jams are detected for five times continuously.
Troubleshooting Guides: Case 1 Cause A fusing jam is not canceled completely. (Jam paper remains inside the machine.) Check & Troubleshooting Guides Check remaining jam paper (winding). Cancel the error with SIM 14. Case 2 Cause POD1 sensor trouble, or harness disconnection Check & Troubleshooting Guides Check POD1 sensor harness. Cancel the error with SIM 14. Case 3 Cause Improper installation of the fusing unit Check & Troubleshooting Guides Check installation of the fusing unit. Cancel the error with SIM 14.

Code: H8 01
Description: Fusing unit initial detection trouble
Causes: Fusing unit initial detection trouble
Troubleshooting Guides: Case 1 Cause Disconnection of the connector Check & Troubleshooting Guides Check connection of the fusing unit initial sensor. Check connection of the connector and the harness to the PCU PWB. Case 2 Cause Connector harness trouble Check & Troubleshooting Guides Check for disconnection of the harness. Case 3 Cause Fusing unit trouble Check & Troubleshooting Guides Replace the fusing unit.

Code: L1 00
Description: Mirror feed trouble
Causes: Mirror feed is not completed within the specified time.
Troubleshooting Guides: Case 1 Cause Mirror unit trouble, mirror wire breakage Check & Troubleshooting Guides Use SIM 1-1 to check the mirror operation.

Code: L3 00
Description: Mirror return trouble
Causes: Mirror return is not completed within the specified time.
Troubleshooting Guides: Case 1 Cause Mirror unit trouble, mirror wire breakage Check & Troubleshooting Guides Use SIM 1-1 to check the mirror operation.

Code: L4 02
Description: Paper feed motor lock trouble
Causes: In warm-up, or in canceling a jam, the paper feed motor is rotated, and the lock signal is not detected within 1sec.
Troubleshooting Guides: Case 1 Cause Paper feed motor trouble, disconnection of the harness between the PCU PWB and the paper feed motor, control circuit trouble Check & Troubleshooting Guides Use SIM 6-1 to check the paper feed motor operation. Check the harness and the connector between the PCU PWB and the paper feed motor.

Code: L4 06
Description: Transfer belt lift motor trouble
Causes: When the belt motor lifts up or down, the change in the belt home position sensor characteristics is not detected within the specified time. (When the motor lifts up, the lower limit sensor remains ON after the specified time.) (When the motor lifts down, the lower limit sensor does not turn on after the specified time.)
Troubleshooting Guides: Case 1 Cause Belt lift motor trouble, disconnection of the harness between the PCU PWB and the belt lift motor, control circuit trouble Check & Troubleshooting Guides Use SIM 6-1 to check the belt lift motor operation. Check the harness and the connector between the PCU PWB and the belt lift motor.

Code: L4 07
Description: Transfer belt motor trouble
Causes: 1) Before driving the drum, the calibration plate is opened with the process control BK sensor, and light is emitted with the gain value of 0 and with the light emitting quantity fixed to 120. The average of ten light quantities repeats to be 5 or less for 3 times continuously. 2) Immediately after driving the drum, the calibration plate is opened with the process control BK sensor, and one whole turn of the belt surface is scanned with the gain value of 0 and with the light emitting quantity at the optimum value (120 – 50). The difference between the max. value and the min. value of the scanned data is 5 or less.
Troubleshooting Guides: Case 1 Cause Transfer belt motor connector disconnection, process control sensor connector disconnection, process control BK sensor defect, defective connection of the harness between the PCU PWB and the transfer belt motor, defective control circuit Check & Troubleshooting Guides Check the transfer belt motor operation with SIM25-1. Check the process control sensor operation with SIM44-2. Check the harness and the connector between the PCU PWB and the transfer belt motor.

Code: L4 11
Description: Shift motor trouble
Causes: When initializing the shift motor, the change in the shift motor home position sensor characteristics is not detected within the specified time.
Troubleshooting Guides: Case 1 Cause Shift motor trouble, disconnection of the harness between the PCU PWB and the shift motor, control circuit trouble Check & Troubleshooting Guides Use SIM 6-1 to check the shift motor operation. Use SIM 30-1 to check the shift motor home position sensor. Check the harness and the connector between the PCU PWB and the shift motor.

Code: L8 01
Description: Full wave signal not provided
Causes: The full wave signal is not provided.
Troubleshooting Guides: Case 1 Cause PCU PWB trouble Check & Troubleshooting Guides Replace the PCU PWB. Case 2 Cause Power supply unit trouble Check & Troubleshooting Guides Replace the power supply unit. Case 3 Cause Harness trouble Check & Troubleshooting Guides Check connection of the harness and the connector.

Code: L8 02
Description: Full wave signal width abnormality
Causes: An abnormality of the full wave signal frequency is detected. (The detected frequency is 65kHz or above, or 45kHz or below.)
Troubleshooting Guides: Case 1 Cause PCU PWB trouble Check & Troubleshooting Guides Replace the PCU PWB. Case 2 Cause Power supply unit trouble Check & Troubleshooting Guides Replace the power supply unit. Case 3 Cause Harness trouble Check & Troubleshooting Guides Check connection of the harness and the connector.

Code: L8 04
Description: Main power switch abnormality detection
Causes: Though the PCU program is operating (the power is supplied), the main power switch OFF is detected.
Troubleshooting Guides: Case 1 Cause Main power switch trouble Check & Troubleshooting Guides Replace the main power switch. Case 2 Cause Power supply unit trouble Check & Troubleshooting Guides Replace the power supply unit. Case 3 Cause Harness trouble Check & Troubleshooting Guides Check connection of the harness and the connector.

Code: PF 00
Description: RIC copy inhibit signal reception
Causes: The copy inhibit signal from RIC (host) is received.
Troubleshooting Guides: Case 1 Cause Depends on a judgment by the host. Check & Troubleshooting Guides Make notification to the host. Use SIM 27-1 to ignore.

Code: U0 00
Description: ICU-OPE communication trouble (ICU/OPE detection)
Causes: Communication establishment error, framing/parity/protocol error ROM version mismatching
Troubleshooting Guides: Case 1 Cause Disconnection of the operation panel communication connector of the ICU/MFP PWB, harness trouble between the ICU PWB and the MFP PWB. Check & Troubleshooting Guides Check the connector and the harness between the ICU PWB and the MFP PWB. Case 2 Cause ICU/MFP PWB trouble Check & Troubleshooting Guides Check grounding of the machine. Replace the ICU PWB or the MFP PWB. Case 3 Cause When the OPE-ROM without security functions is installed for the ICUROM with security kit functions. Check & Troubleshooting Guides Check the ROM version, and replace it if necessary.

Code: U1 02
Description: RTC read trouble
Causes: Abnormal value is read from the RTC on the ICU PWB.
Troubleshooting Guides: Case 1 Cause RTC circuit abnormality Check & Troubleshooting Guides Set the time again with the key operation, and check that time advances properly. Check the RTC circuit.

Code: U2 00
Description: EEPROM read/write error (ICU detection)
Causes: EEPROM version error EEPROM write error
Troubleshooting Guides: Case 1 Cause EEPROM trouble. EEPROM is not initialized. Check & Troubleshooting Guides 1. Check that the EEPROM is properly set. 2. Use SIM 16 to cancel the error. Case 2 Cause ICU PWB EEPROM access circuit trouble Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the ICU PWB. 3. Use SIM 16 to cancel the error.

Code: U2 11
Description: EEPROM check sum error (ICU detection)
Causes: EEPROM (ICU) check sum error
Troubleshooting Guides: Case 1 Cause EEPROM trouble Check & Troubleshooting Guides 1. Check that the EEPROM is properly set. 2. Use SIM 16 to cancel the error. Case 2 Cause Control circuit freeze by noises. ICU PWB EEPROM access circuit trouble. Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the ICU PWB. 3. Use SIM 16 to cancel the error.

Code: U2 30
Description: Production No. data discrepancy
Causes: The production No. recorded in the PCU differs from that recorded in the ICU.
Troubleshooting Guides: Case 1 Cause EEPROM is not exchanged when replacing the PCU/ICU PWB. Check & Troubleshooting Guides Check that the EEPROM is properly installed. When replacement, check that the EEPROM before replacement is inserted to the board after replacement.

Code: U2 80
Description: EEPROM read/write error (SCN)
Causes: EEPROM version error EEPROM write error
Troubleshooting Guides: Case 1 Cause EEPROM trouble, Insertion of EEPROM which is not initialized or defective. Check & Troubleshooting Guides 1. Check that the EEPROM is properly inserted. 2. Use SIM 16 to cancel the error. Case 2 Cause SCN PWB EEPROM access circuit trouble Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the SCN PWB. 3. Use SIM 16 to cancel the error.

Code: U2 81
Description: Adjustment value check sum error (SCN)
Causes: EEPROM (SCN) check sum error
Troubleshooting Guides: Case 1 Cause EEPROM trouble Check & Troubleshooting Guides 1. Check that the EEPROM is properly inserted. 2. Use SIM 16 to cancel the error. Case 2 Cause SCN PWB EEPROM access circuit trouble Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the SCN PWB. 3. Use SIM 16 to cancel the error.

Code: U2 90
Description: EEPROM read/write error (PCU)
Causes: EEPROM version error EEPROM write error
Troubleshooting Guides: Case 1 Cause EEPROM trouble, Insertion of EEPROM which is not initialized or defective. Check & Troubleshooting Guides 1. Check that the EEPROM is properly inserted. 2. Use SIM 16 to cancel the error. Case 2 Cause PCU PWB EEPROM access circuit trouble Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the PCU PWB. 3. Use SIM 16 to cancel the error.

Code: U2 91
Description: Adjustment value check sum error (PCU)
Causes: EEPROM (PCU) check sum error
Troubleshooting Guides: Case 1 Cause EEPROM trouble Check & Troubleshooting Guides 1. Check that the EEPROM is properly inserted. 2. Use SIM 16 to cancel the error. Case 2 Cause Control circuit freeze caused by noises, PCU PWB EEPROM access circuit trouble Check & Troubleshooting Guides 1. To prevent against deletion of the counter data and the adjustment data, record them with the simulation. (When a printer option is installed, use SIM 22-1 to record the counter data and the adjustment data.) 2. Replace the PCU PWB. 3. Use SIM 16 to cancel the error.

Code: U4 02
Description: ADU alignment plate operation abnormality
Causes: The alignment plate does not move from the home position within 1sec when it must move. Return to the home position is not detected for 5sec or more.
Troubleshooting Guides: Case 1 Cause Home position sensor trouble Check & Troubleshooting Guides Use SIM 9-2 to detect the home position sensor. Case 2 Cause Alignment plate shift motor trouble Check & Troubleshooting Guides Use SIM 9-4 to check the alignment plate operation. Case 3 Cause Disconnection of the harness between the ADU control PWB and the motor sensor. Check & Troubleshooting Guides Check connection of the harness between the ADU control PWB and the motor sensor. Case 4 Cause Alignment plate operation belt, gear breakage or improper adjustment Check & Troubleshooting Guides Remove the ADU, and check for breakage of the gear and the belt.

Code: U5 00
Description: ADF communication trouble
Causes: Communication test error when turning on the power or after canceling the exclusive simulation. Communication error with the ADF
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness Check & Troubleshooting Guides Check the connector and the harness in the communication line. Turn OFF/ON the power to cancel the error. Case 2 Cause ADF control PWB trouble, control PWB (MFP) trouble, malfunction caused by noises Check & Troubleshooting Guides Check the ADF control PWB and the control PWB (MFP). Turn OFF/ON the power to cancel the error.

Code: U5 01
Description: ADF resist sensor trouble
Causes: ADF resist sensor detection trouble
Troubleshooting Guides: Case 1 Cause Sensor trouble Check & Troubleshooting Guides Use SIM 2-2 to check the resist sensor detection. Case 2 Cause Disconnection of the harness in the ADF. Check & Troubleshooting Guides Check the harness in the ADF. Case 3 Cause ADF control PWB trouble Check & Troubleshooting Guides Replace the ADF control PWB.

Code: U5 02
Description: ADF repulsion sensor trouble
Causes: ADF paper feed/reverse sensor detection trouble
Troubleshooting Guides: Case 1 Cause Sensor trouble Check & Troubleshooting Guides Use SIM 2-2 to check the resist sensor detection. Case 2 Cause Disconnection of the harness in the ADF. Check & Troubleshooting Guides Check the harness in the ADF. Case 3 Cause ADF control PWB trouble Check & Troubleshooting Guides Replace the ADF control PWB.

Code: U5 03
Description: ADF timing sensor trouble
Causes: ADF timing sensor detection trouble
Troubleshooting Guides: Case 1 Cause Sensor trouble Check & Troubleshooting Guides Use SIM 2-2 to check the resist sensor detection. Case 2 Cause Disconnection of the harness in the ADF. Check & Troubleshooting Guides Check the harness in the ADF. Case 3 Cause ADF control PWB trouble Check & Troubleshooting Guides Replace the ADF control PWB.

Code: U5 11
Description: Paper feed motor operation abnormality
Causes: Paper feed motor operation abnormality
Troubleshooting Guides: Case 1 Cause Motor lock, motor RPM abnormality, Over current to the motor, ADF control PWB trouble Check & Troubleshooting Guides Use SIM 2-2/3/4 to check the paper feed motor operation.

Code: U6 00
Description: Desk communication trouble
Causes: Desk communication error, communication test error when turning on the power or after canceling the exclusive simulation.
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness. Check & Troubleshooting Guides Check the connector and the harness in the communication line. Turn OFF/ON the power to cancel the error. Case 2 Cause Desk control PWB trouble, control PWB (PCU) trouble, malfunction caused by noises Check & Troubleshooting Guides Turn OFF/ON the power to cancel the error.

Code: U6 01
Description: Desk cassette 1 lift-up trouble
Causes: DLUD1 does not turn on within the specified time.
Troubleshooting Guides: Case 1 Cause DLUD1 sensor trouble, paper feed unit harness disconnection Check & Troubleshooting Guides Check DLUD1 and the harness and the connector. Case 2 Cause Cassette 1 lift-up motor trouble, desk PWB, lift-up unit trouble Check & Troubleshooting Guides Check the lift-up unit.

Code: U6 02
Description: Desk cassette 2 lift-up trouble
Causes: DLUD2 does not turn on within the specified time.
Troubleshooting Guides: Case 1 Cause DLUD2 sensor trouble, paper feed unit harness disconnection Check & Troubleshooting Guides Check DLUD2 and the harness and the connector. Case 2 Cause Cassette 2 lift-up motor trouble, desk PWB, lift-up unit trouble Check & Troubleshooting Guides Check the lift-up unit.

Code: U6 03
Description: Desk cassette 3 lift-up trouble
Causes: DLUD3 does not turn on within the specified time.
Troubleshooting Guides: Case 1 Cause DLUD3 sensor trouble, paper feed unit harness disconnection Check & Troubleshooting Guides Check DLUD3 and the harness and the connector. Case 2 Cause Cassette 3 lift-up motor trouble, desk PWB, lift-up unit trouble Check & Troubleshooting Guides Check the lift-up unit.

Code: U6 10
Description: Desk transport motor trouble
Causes: Desk transport motor operation trouble
Troubleshooting Guides: Case 1 Cause Motor lock, motor RPM abnormality, Over current to the motor, console finisher control PWB trouble Check & Troubleshooting Guides Use SIM 3-3 to check the staple motor operation.

Code: U7 00
Description: RIC communication trouble
Causes: RIC communication error, communication test error when turning on the power or after canceling the exclusive simulation.
Troubleshooting Guides: Case 1 Cause Improper connection or disconnection of the connector and the harness Check & Troubleshooting Guides Check the connector and the harness in the communication line. Turn OFF/ON the power to cancel the error. Case 2 Cause RIC control PWB trouble, control PWB (PCU) trouble, malfunction caused by noises Check & Troubleshooting Guides Turn OFF/ON the power to cancel the error.

Code: UC 02
Description: CPT-ASIC trouble (MFP PWB trouble)
Causes: Access abnormality to CPT-ASIC (ASIC does not operate normally.)
Troubleshooting Guides: Case 1 Cause CPT-ASIC abnormality MFP PWB abnormality Check & Troubleshooting Guides Turn OFF/ON repeatedly. If the trouble is not canceled, replace the MFP PWB.

Epson XP-241 Adjustment Program

– OS Support: only Windows Operating System.
– Because Adjprog.exe gets Hardware ID info => Antivirus will misunderstand Adjprog.exe is the virus ==> you need to disable antivirus before extract and run Epson XP-241 Adjustment Program or add to exclusion folder
– Limitation: Unlimited using on only 1 Computer.
– Epson XP-241 AdjProg or Epson XP-241 Adjustment Program or Epson XP-241 Adj Program, is a middleware developed by third-party software to supply for Epson XP-241 printer, making printer continuous printing without error.

– Epson XP-241 Adjustment Program is featured with clearing the waste ink counter, ultra-deep clean to clean the printhead, adjust the smoothness of the printhead, adjust the motor headers, and fix the errors: no printing, lack of colour printing, colour blur, prints with horizontal and vertical stripes…

Epson XP-241 Adjustment Functions:

– Bi-D Adjustment
– USB ID Input
– Initial Ink Charge
– Deep Cleaning the Print Head
– Reset Waste Ink Pad Counter
– Head ID Setting
– EEPROM initial setting
– Top margin Adjustment

Using Epson XP-241 Adjustment Program

– Choose printer model and usb connection

– Choose Particular Adjustment Mode

Using Epson XP-241 Adjustment Program Step 2

– Choose Waste Ink Pad Counter

Using Epson XP-241 Adjustment Program Step 4

– Read Waste Ink Pad Counter

Using Epson XP-241 Adjustment Program Step 5

– Reset Waste Ink Pad Counter

Using Epson XP-241 Adjustment Program Step 6

Active Epson XP-241 Adjustment Program

– Run Adjprog.exe, Copy XP-241 Hardware ID, send it to admin email : [email protected] to get serial key and then active Epson XP-241 Adjustment Program.