Samsung SF341P model and fix error codes list

– Compatible Printer model: Samsung SF341P
– Samsung SF341P Error Codes with quick guides:

Code: 01
Description: Defective Operation. Strange characters are displayed on the OPE Panel and buttons are not operated.
Causes: 1. Clear the memory. 2. Check if OPE HARNESS is connected to the Main Board correctly.
Troubleshooting Guides: 1. Try again after clearing the memory. 2. After confirming that OPE HARNESS is connected to the Main Board correctly, if it is so, then replace the OPE ASS’Y and Main Board in sequence.

Code: 02
Description: No Power. While the power S/W is turned on, it does not work at all.
Causes: 1.Power code 2.Connection between the Main B’D and Power HARNESS 3.Power ASS’Y 4.Main B’D.
Troubleshooting Guides: 1. Check if the connection of power code is normal. 1. Try to replace the power code. 2. If all the connections are correct, try to replace the power ASS’Y and the Main B/D in sequence.

Code: 03
Description: Defective LCD Operation The LCD screen is not turned on or has a strange display.
Causes: 1. Clear the memory. 2. Confirm to catch a click sound, while a key on the OPE panel is pressed on.
Troubleshooting Guides: 1. The key is wrong itself or wrongly assembled. 2. Even after the key has been replaced, it is still wrong, try to replace the OPE ASS’Y and the Main B’D in sequence.

Code: 04
Description: Defective Operation of Key Button. The button of the OPE Panel is not operated.
Causes: 1. OPE ASS’Y 2. Main Board
Troubleshooting Guides: 1. Confirm to catch a click sound while the key is pressed on. 2. Check if a specific key is pressed by another equipment. 1. If you cannot catch a click sound, the key is wrong itself or wrongly assembled. 2. Even after the key has been replaced, it is still wrong, try to replace the OPE ASS’Y and the Main B’D in sequence

Code: 05
Description: Paper Jam. The paper is jammed inside the set and not exited from.
Causes: ASF ASS’Y
Troubleshooting Guides: 1. Check if the paper is crumpled or preprinted. 2. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard : up to 50 sheets). 3. Check if the remaining papers are stuck in the frame base. 1. If the papers jammed or pieces of the paper are stuck inside the set, remove them and then try it again. 2. If the problem still exists, try to replace ASF ASS’Y.

Code: 06
Description: Defective Paper Feed (1) A recording paper is tilted while feeding.
Causes: ASF ASS’Y
Troubleshooting Guides: 1. Check if the paper guide of ASF (Automatic Sheet Feeder) is set up properly with the width of recording paper. 2. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard: up to 50 sheets). 3. Check if the recording paper is crumpled or preprinted. 1. After all have been checked, the problem still exists, try to replace the ASF ASS’Y.

Code: 07
Description: Defective Paper Feed (2)-Display of NO PAPER paper does not feed into the printer.
Causes: ASF ASS’Y
Troubleshooting Guides: Press ENTER button to check. Even if the ENTER button is pressed, a recording paper is not drawn into, then try to replace the ASF ASS’Y

Code: 08
Description: Defective Document Feed It cannot feed the documents to be scanned.
Causes: OPE ASS’Y
Troubleshooting Guides: Check if the paper feeding is normal on the OPE panel. (If some part of the paper is pulled into, it may be drawn automatically.) 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the OPE ASS’Y and the Main B’D in sequence.

Code: 09
Description: Multi-Feeding (1) Multiple-sheets of recording paper are fed at once.
Causes: ASF ASS’Y
Troubleshooting Guides: 1. Adjust the paper guide of ASF to the width of paper correctly. 2. Check if the recording paper is preprinted or crumpled. 3. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard: up to 50 sheets). 1. Blow several times of puff into the paper in order to prevent static electricity. 2. Even after the papers are loaded correctly, if multiple sheets of paper are still fed at once, then try to replace the ASF ASS’Y.

Code: 10
Description: Defective ADF ADF (Automatic document Feeder) is not properly operated.
Causes: OPE ASS’Y.
Troubleshooting Guides: 1. Check if ADF rubber and HOLDER rubber are damaged. 2. Check if the document sensors of OPE ASS’Y (2 paper sensors) are normal. 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the OPE ASS’Y.

Code: 11
Description: Defective Sensing-ink. The ink is put in the set, but it cannot sensed.
Causes: 1.Main B’D 2.Cartridge ASS’Y
Troubleshooting Guides: 1. Check if the cartridge is installed in the cartridge box properly. (It makes a click sound normally when it is normal.) 2. Check if the cartridge box is operated normally. 1. Even after the cartridge is installed normally, it still cannot sense, then try to replace the Main B’D. 2. In case the cartridge box is not moved from side to side, check the Flat Cable connection between the Main PBA & Frame Home Unit, and even after being connected properly, if it is still not improved, then try to replace the cartridge ASS’Y.

Code: 12
Description: Defective Sensing-paper. The recording papers are put in already, but it cannot be sensed.
Causes: 1.Main B’D 2. LF Motor
Troubleshooting Guides: 1. Check if the ENTER key on the OPE panel is pressed. 1. Refer to ‘Defective Paper Feed’. 2. Even if the ENTER key on the OPE panel is pressed, it still cannot sense, then try to replace the Main B’D and LF Motor in sequence. Notes: Product has no paper sensor, instead it displays ERROR when it cannot pick up the paper.

Samsung SF341P error code and quick guides

Solve Samsung SF341P Error codes

Code: 13
Description: Defective Motor Drive (LF). The motor drive of Line Feeder is not working.
Causes: 1.LF Motor 2.Main B’D.
Troubleshooting Guides: 1. Check if the connector of LF Motor is connected to the Main B’D normally. 1. Try to replace the LF Motor ASS’Y and the Main B’D in sequence.

Code: 14
Description: Defective Motor Drive (CR). The drive of CR Motor is not working.
Causes: 1.CR Motor 2.Main B’D.
Troubleshooting Guides: 1. Check if the connector of CR Motor is connected to the Main B’D normally. 1. Try to replace the CR Motor ASS’Y, the Main B’D in sequence.

Code: 15
Description: Defective Motor Drive (TX) The TX Motor is not driven.
Causes: 1.TX Motor 2.Main B’D.
Troubleshooting Guides: 1. Check if the connector of TX Motor is connected to the Main B’D normally. 1. Try to replace the TX Motor ASS’Y and the Main B’D in sequence.

Code: 16
Description: Blank Page Print Out (When Copying). Blank page is printed out when copying.
Causes: 1.CIS ASS’Y 2.Main B’D
Troubleshooting Guides: 1. Check if the recording papers are inserted reversely. 2. Perform the Adjust Scanner in the TECH MODE. 1. Insert the paper with the copy side to be faced down. 2. In case the output waveform is abnormal in the Adjust Scanner, replace the CIS ASS’Y, while replace the Main B’D in normal. Notes: After replacing CIS, you must perform a Adjust Scanner.

Code: 17
Description: Blank Page Print Out (When Receiving) Blank page is printed out when receiving.
Causes: 1.Ink cartridge 2.Main B’D.
Troubleshooting Guides: 1. Check if the sender transmits the document properly. 2. Check if there remains some amount of ink. (Ex: COPY TEST/SELF TEST) 1. Replace the ink cartridge. 2. If it is normal in the Copy Test and in the Self Test, try to replace the Main B’D.

Code: 18
Description: Vertical Black Line (When Copying). Vertical black lines occur in the printing.
Causes: 1.CIS ASS’Y 2.Main B’D.
Troubleshooting Guides: 1. Check if there are substance materials on CIS. 2. Perform a Adjust Scanner to check if the waveform is normal. 3. Clean the cartridge nozzle. 1. If there are some stains on the surface of CIS, wipe them off with alcohol (IPA). 2. If the CIS waveform is abnormal, replace the CIS ASS’Y. 3. Clean the nozzle and confirm again. 4. After confirming the CIS waveform and cleaning the nozzle, if the vertical black lines still occur, then try to replace the Main B’D. Notes: After replacing the CIS, you must perform a Adjust Scanner.

Code: 19
Description: Vertical Black Line (When Receiving). It is normal when copying, but the vertical black lines occur in the printing when receiving.
Causes: Main B’D.
Troubleshooting Guides: 1. Check if the FAX status of the transmitting side is normal. (Ex. Let the transmitter copy once.) 2. Clean the cartridge nozzle. 1. Even when the transmitting side is normal and after having finished cleaning, if the same problem still exists, then try to replace the Main B’D.

Code: 20
Description: Contaminated Stains on Paper. Contaminated stains on the copied and received paper occur in the printing.
Causes: 1.CIS ASS’Y 2.Main B’D.
Troubleshooting Guides: 1. Check the status of document. 2. Check the waveform by performing a Adjust Scanner. 1. If the CIS waveform is abnormal, try to replace the CIS ASS’Y. 2. In case the CIS waveform is normal but the print quality is bad, try to replace the Main B’D. Notes : After replacing the CIS, you must perform a Adjust Scanner (using clean papers).

Code: 21
Description: Bad Printed Image. The copied and received image is light or bad.
Causes: 1.CIS ASS’Y
Troubleshooting Guides: 1. Check the CIS waveform. 2. Test and check the cartridge arrangement. 3. Clean the cartridge nozzle. 1. In case the CIS waveform is good, clean the outlet of cartridge. 2. In case the CIS waveform is abnormal, try to replace the CIS ASS’Y. 3. Even after cleaning the outlet of nozzle, the received data image is still bad, then replace the cartridge. 4. Try to replace the Main B’D. Notes: After replacing the CIS, you must perform a Adjust Scanner (using pure clean papers).

Code: 22
Description: Vertical Lines are printed crookedly. The vertical lines are printed crookedly.
Causes: Cartridge
Troubleshooting Guides: 1. Test and check the cartridge arrangement. 1. Perform the cartridge arrangement to set up black/color newly. Repeat it several times until you get the sufficient condition.

Code: 23
Description: Bad Color (Intensity)-only SF-331P. The color is different from the original document in the printing.
Causes: 1.Capacity of Ink Cartridge
Troubleshooting Guides: 1. It may occur when the amount of specific ink in the ink cartridge (color) is deficient. 1. After checking if the capacity of ink cartridge is deficient, try to replace it.

Code: 24
Description: No Dial Tone. While on-hook button is pressed, there is no dial tone.
Causes: 1.LIU B’D 2.OPE ASS’Y 3.Main B’D.
Troubleshooting Guides: 1. Check if the telephone line cord is connected to TEL LINE correctly. 2. Check if it makes CLICK sound while OHD key is pressed. 3. Check the connection of HARNESS between the LIU and the Main B’D. 4. Check if the SPEAKER is connected correctly. 1. If the telephone cord is normal but there is no dial tone, then try to replace the LIU B’D. 2. If you cannot hear the OHD CLICK sound, the OPE ASS’Y may be defective. Try to replace the OPE ASS’Y. 3. Check the connection of Speaker, and try to replace it. 4. Lastly, try to replace the Main B’D.

Code: 25
Description: Defective MF DIAL The MF DIAL is not functioning.
Causes: 1.LIU B’D 2.OPE ASS’Y 3.Main B’D.
Troubleshooting Guides: 1. Check if the telephone line is connected correctly. 2. Wile the BUTTON KEY is pressed, check to catch a CLICK sound. 3. Check the connection of HARNESS between the LIU and the Main PBA. 1. If you cannot catch the OHD CLICK sound, the OPE ASS’Y may be defective. Try to replace the OPE ASS’Y. 2. If you can catch a CLICK sound, after checking the connection of HARNESS between the LIU and the Main PBA, try to replace the HARNESS. 3. The problem still persists, then replace the LIU and the main B’D in sequence. Notes: Product supports the MF DIAL type only.

Code: 26
Description: Defective FAX FORWARD/RECEIVE The FAX FORWARD/RECEIVE is not functioning.
Causes: 1.LIU B’D 2.Main B’D.
Troubleshooting Guides: 1. Check if you can catch a dial tone by pressing OHD. 2. Check if you can catch a RECEIVE tone while MODEM testing in the TECH mode. 1. If the MODEM testing is normal and there is no dial tone, then try to replace the LIU B’D. 2. If the MODEM testing is abnormal, try to replace the Main B’D.

Code: 27
Description: Defective FAX FORWARD. RECEIVE is functioning, but FORWARD is not functioning or the received data are broken.
Causes: Telephone line
Troubleshooting Guides: 1. Check if there is NOISE when pressing on-hook dial. 2. Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX. 3. Check if the telephone line connected to the Product is contaminated or gets stripped off or down. 1. If it makes NOISE while on-hooking, replace or repair the telephone line.

Code: 28
Description: Defective FAX RECEIVE (1) FORWARD is functioning, but RECEIVE is not functioning or the received data are broken.
Causes: Telephone line
Troubleshooting Guides: 1.Check if there is NOISE when pressing on-hook dial. 2.Check the RECEIVE condition by trying to receive a FAX at another fax machine. 1.If it makes NOISE while on-hooking, replace or repair the telephone line.

Code: 29
Description: Defective FAX RECEIVE (2) The received data are lengthened or cut in the printing.
Causes: Telephone line
Troubleshooting Guides: 1. Check if there is NOISE when pressing on-hook dial. 2. Ask to the forwarding side, check the image quality of another machine receiving a FAX additionally sent to. 1. If it makes NOISE, rearrange the telephone line. (Refer to ‘Defective FAX RECEIVE’.) 2. Check if the FAX status of the forwarding side is also normal.

Code: 30
Description: Defective FAX RECEIVE (3) The phone is ringing continuously, but it cannot receive.
Causes: 1.OPR panel 2.LIU B’D 3.Main B’D.
Troubleshooting Guides: Check if the RECEIVE mode is TEL MODE or FAX MODE. Even when the RECEIVE mode is changed to FAX MODE, it cannot receive, then replace the LIU and the Main B’D in sequence

Code: 31
Description: Defective FAX RECEIVE (4) The received data is reduced by more than 50% in the printing.
Causes: Telephone line
Troubleshooting Guides: Check the FAX status of the forwarding side. After checking the data of the forwarding side, correct the FAX of the forwarding side.

Code: 32
Description: Defective Automatic Receiving. The automatic receiving function is not working.
Causes: 1.The RECEIVE mode (LCD WINDOW) 2.LIU BOARD 3.Main B’D.
Troubleshooting Guides: 1. Check if the RECEIVE mode is TEL MODE or FAX MODE. 1. If the RECEIVE mode is set to the TEL MODE, reset it to the FAX MODE. 2. Even after the RECEIVE mode is changed to the FAX mode, it cannot receive, then try to replace the LIU and the Main B’D in sequence.

Code: 33
Description: The Printer is Not Working (1) – Only SF-331P While the power is turned on, the printer is not working at all by the PRINT command from the computer.
Causes: 1. Perform the Printer Self-Test. 2. Check if the PC and the printer cable are properly connected. 3. Check if the printer driver is correctly installed.
Troubleshooting Guides: 1. Check the power source of the printer first and perform the Printer Self-Test. If the test results in printing, it is considered as there is no problem in the printer itself. If the printer is not working, the function may be defective (not due to S/W), so take another proper measure. 2. Check the status of the printer connection, and if it is defective, replace the printer cable (USB). 3. Check the connection between PC and printer port (USB port). Check if the printer driver at the Printers on the Control Panel is installed. If the printer driver is properly setup, check in which program the printing is not working. The best way is to try printing from the Wordpad, the WINDOWS basic program. Sometimes, the print out is normal within the WINDOWS basic programs, but it may not work in a specific program. In such case, reinstall the printer driver.

Code: 34
Description: The Printer is Not Working (2) – Only SF-331P Even after the Print command, there is no response at all or the printing speed is low.
Causes: It may due to wrong setup of the environment rather than malfunction of the printer itself. And in case that abnormal characters are printed out, also check the environment setup. 1. Secure the hard disk space. 2. Printing error occurs even if there is enough space in the hard disk. 3. Reboot the system, and try printing again.
Troubleshooting Guides: 1. Not working with the message ‘Insufficient memory’ means that the hard disk space to store the print information is insufficient rather than the RAM insufficiency. In this case, secure more space for the hard disk. Secure more space for C drive by using the Disk utilities program at ‘PROGRAM – ACCESSORIES – SYSTEM TOOL’ from the Start menu. 2. The connection of the cable or printer port is not properly setup. 3. If characters are printed abnormally, the cable or the printer driver may be defective. Turn the PC and printer off, and reboot the system to try printing again. If the problem still exists, double click to install the printer from My Computer and right-click the mouse, then click ‘Test Print’ button at the bottom of the file information tab. If normal characters are not printed again, the cable must be defective so replace the cable with a new one.

Code: 35
Description: Abnormal Printing (Only SF-341P/345TP) The printing is not working properly even when the cable has no problem. (even after the cable is replaced) If the printer won’t work at all or strange characters are only printed, it may be the printer driver problem.
Causes: 1. Printer driver error. 2. Error due to insufficient memory. (The printing job sometimes stops during proceeding or not completed due to insufficient memory.)
Troubleshooting Guides: 1. Check ‘My Computer – Printers’. (If the printer driver is installed not compatible with the printer currently installed or an error occurs in the driver file, remove the existing driver and reinstall the printer driver. 2. This is because of an insufficient virtual memory. (It does not mean the actual capacity of RAM but the space of hard disk.) Delete unnecessary files to secure enough space of the hard disk and try printing again.

Code: 36
Description: Spool Error and Release of Spool Error. Spool (Simultaneous Peripheral Operations Online) refers to process the document to be read and stored in the hard disk or the mass storage media, and then to be printed at more convenient time. While the printer is outputting other file, the file requested to output is undergone to be spooled in the hard disk, the spool error may occur if a problem occurs in this process. First, delete the Spool Data if the Spool Error occurs.
Causes: I. Insufficient space of the hard disk set as the default spool directory. 2. In case a collision with other program is expected. 3. When an application program or the printer driver file is damaged. 4. If some of OS related files are damaged or malfunctioning due to virus infections. 5. The memory is less than that recommended by the OS.
Troubleshooting Guides: 1. Delete unnecessary files to provide more hard disk space and try printing job. 2. Exit all other programs except the program currently using, if possible, and print again. 3. Delete the printer driver completely and reinstall it. 4. After rebooting the computer, check viruses, restore the damaged files and reinstall the program, then try print ing again. 5. Add memory to the PC.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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Samsung SF341P model and fix error codes list