Samsung SF331P model and fix error codes list
– Compatible Printer model: Samsung SF331P
– Samsung SF331P Error Codes with quick guides:
- Code: 01
- Display: Display Adjust scanner first in Maintenance menu
- Description: The shading waveform to be used as a reference is corrupted due to unknown reason. Adjust the scanner to fix this problem
- Causes: Scanner
- Code: 02
- Display: Check white paper document and try again
- Description: The scanning level is too low to compare with reference level. To adjust shading, you should use the plain and white paper.
- Causes: Scanner
- Code: 03
- Display: Clean white roller, glass and try again
- Description: The scanning level is slightly low, which can affect the image quality. To clean concerned parts
- Causes: Scanner
- Code: 04
- Display: Duplicated with [Speed No.xx ] The xx indicates the location number.
- Description: The same number has already been registered into another speed dial location.
- Causes: Telephone
- Code: 05
- Display: Exceeded Job Memory Cancel scheduled job and try again
- Description: The broadcasting and delayed fax can hold 5 jobs in total. Cancel scheduled job and try again.
- Causes: Fax
- Code: 06
- Display: Exceeded Total Message Memory
- Description: The machine can hold up to 100 messages (OGM + ICM + recorded conversations). Erase old messages to make a room in the memory.
- Causes: TAM (SF-335T only)
- Code: 07
- Display: ICM Memory Full
- Description: The voice memory is full. No more caller’s messages can be recorded (Total recording time is about 15 minutes).
- Causes: TAM (SF-335T only)
- Code: 08
- Display: Ink Low.Install new ink cartridge
- Description: The print cartridge has run out of ink. To install a new Print Car- tridge, see ‘Replacing the print cartridge’ on page 4.16. Although this message is displayed, you can make a copy or print a report. But, stored data in memory can be printed by changing the cartridge.
- Causes: Cartridge
- Code: 09
- Display: Install ink cartridge
- Description: Print cartridge is not installed or improperly installed.
- Causes: Cartridge
- Code: 10
- Display: Install mono ink cartridge
- Description: The mono print cartridge should be installed to copy, print a report or receive a fax.
- Causes: Cartridge (SF-331P only)
- Code: 11
- Display: Job Not Assigned
- Description: You attempted to cancel the scheduled job but there is no jobs scheduled.
- Causes: Fax
- Code: 12
- Display: Junk Fax Empty
- Description: You attempted to delete the junk fax number when there is no junk fax number.
- Causes: Fax
Solve Samsung SF331P Error codes
- Code: 13
- Display: Junk Fax Full
- Description: The machine can hold 20 junk fax numbers but you tried to add more.
- Causes: Fax
- Code: 14
- Display: Load Document
- Description: You have tried to make a copy and there is no document loaded into the machine.
- Causes: Document
- Code: 15
- Display: Memory Full
- Description: Memory has become full while receiving a fax.
- Causes: Fax
- Code: 16
- Display: Memory Full Press Start/Enter to continue
- Description: Memory has become full while scanning a document. Press “Start/Enter” to send or copy the scanned pages only. To cancel the job press “Stop/Cancel” and try again when memory becomes available, or split the new document into smaller parts.
- Causes: Fax/Copy
- Code: 17
- Display: Memory Received When it toggles with: Ink Low.Install new ink cartridge Load paper and press Start/Enter Install ink cartridge
- Description: The machine has data stored in memory. Depending on the message do as follows: Replace the print cartridge with new one. Load the paper, and press “Start/Enter”. There might be paper out.
- Causes: Fax
- Code: 18
- Display: No answer from remote fax
- Description: The other machine has not answered after all your attempts to send a fax.
- Causes: Fax
- Code: 19
- Display: No CID Number
- Description: The machine could not detect the CID (Caller ID) number.
- Causes: Telephone
- Code: 20
- Display: No Dial Number
- Description: There is no number in the redial memory, which is successfully dialled up to now.
- Causes: Telephone
- Code: 21
- Display: No Message
- Description: There is no message to play or erase.
- Causes: TAM (SF-335T only)
- Code: 22
- Display: No New Message
- Description: There is no new caller message.
- Causes: TAM (SF-335T only)
- Code: 23
- Display: Not Found
- Description: The number you are searching does not exist in memory.
- Causes: Telephone
- Code: 24
- Display: Number already registered
- Description: The number you are trying to register already exists in the phone-book or junk fax list.
- Causes: Telephone
- Code: 25
- Display: Number Not Assigned
- Description: There is no number assigned to the One-Touch or two-digit Speed number
- Causes: Telephone
- Code: 26
- Display: Poll Code Error
- Description: The remote user entered wrong poll code.
- Causes: Fax
- Code: 27
- Display: Poll job exists already
- Description: You have programmed a polling send. Cancel scheduled job and try again
- Causes: Fax
- Code: 28
- Display: Polling Error Check remote site
- Description: The machine you want to poll is not ready to answer your poll. The person you are polling should have loaded their fax machine with a document and be in send poll state.
- Causes: Fax
- Code: 29
- Display: Record TAM OGM
- Description: To select TAM receive mode, you should record OGM prior to pressing the Answer button.
- Causes: TAM (SF-335T only)
- Code: 30
- Display: Remove jammed document
- Description: The document you are sending has jammed in the feeder. To clear thedocument jam, see ‘Document jams during transmission’ on page 4.22. You tried to copy or fax a document which is longer than 390mm.
- Causes: Document
- Code: 31
- Display: System Busy Try again later
- Description: There is no available resource to execute job you ordered.
- Causes: Fax
- Code: 32
- Display: To redial now,press Start/Enter
- Description: The machine is waiting to automatically redial the fax number that was busy or did not answer
- Causes: Fax
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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