Samsung SCX6555N model and fix error codes list

Samsung SCX6555N model and fix error codes list

– Compatible Printer model: Samsung SCX6555N
– Samsung SCX6555N Error Codes with quick guides:

• Code: –
• Display: [Side/Main] Door is open. Close it
• Description: The side door or main door is open.
• Troubleshooting Guides: 1. Open and close the door. If the message is not disappeared, check the below steps. 2. Check that the door switch is pushed. 3. Check that the Ui message is chaged by door switch action. 4. Check the door switch signal on EDC mode.

• Code: –
• Display: Did not supply enough toner. Please open/close door
• Description: Not supplied toner to the imaging unit.
• Troubleshooting Guides: 1. Check the Toner supply Motor is driving 2. Check the toner supply shutter is working out properly. 3. Check the toner supply entrance is closed. 4. Check the Toner supply pipe is closed. 5. Check the T/C sensor 6. Check TC sensor ADC of the Engine B/D

• Code: –
• Display: Exit door of scanner is open
• Description: DADA exit door is open
• Troubleshooting Guides: Close the DADF door.

• Code: –
• Display: Fax memory is almost full. Print or remove received fax job.
• Description: There is no more available fax memory. No more fax data can be received.
• Troubleshooting Guides: Delete the received fax data in the memory to secure memory.

• Code: –
• Display: Fuser unit is not installed correctly. Install it.
• Description: The fuser unit is not installed or correctly
• Troubleshooting Guides: Install the fuser unit.

• Code: –
• Display: Imaging unit is not installed. Install it
• Description: The imaging unit is not tinstalled, or the CRUM in the cartridge is not connected.
• Troubleshooting Guides: Replace the imaging unit.

• Code: –
• Display: Imaging unit is worn. Replace with new one
• Description: The imaging unit is at the end of its life.
• Troubleshooting Guides: Replace the imaging unit.

• Code: –
• Display: Network cable is disconnected. Check it
• Description: Network cable is disconnected
• Troubleshooting Guides: Re-connect the Network cable. If the problem persists, replace it.

• Code: –
• Display: Original paper does not feed in scanner
• Description: The lead edge of the document failed to actuate the scan sensor within the correct time after actuating the registration sensor.
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: –
• Display: Original paper is too long for scanner. Check size
• Description: Oversized document or doublefeeding of originals.
• Troubleshooting Guides: Use the proper paper.

• Code: –
• Display: Original paper jam in front of scanner duplex path
• Description: Paper has jammed during duplex printing in the DADF.
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: –
• Display: Original paper jam in front of scanner
• Description: The originals are jammed in DADF
• Troubleshooting Guides: Remove the jammed paper in DADF

Solve Samsung SCX6555N Error codes

• Code: –
• Display: Original paper jam inside of scanner duplex path
• Description: 1. The lead edge of the document failed to actuate the reverse stack sensor within the correct time after actuating the gate sensor. 2. The edge of the document failed to actuate the reverse stack sensor.
• Troubleshooting Guides: Open the DADF cover and remove the jammmed paper

• Code: –
• Display: Original paper jam inside of scanner
• Description: The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor. When the machine is on, jammed paper is detected in the DADF.
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: –
• Display: Original paper jam inside of scanner
• Description: After power on and initializing, the original is sensed by DADF inner sensor(Regi, Scan, Gate, Duplex, Reverse Stack)
• Troubleshooting Guides: Open the DADF cover and remove the jammmed paper

• Code: –
• Display: Original paper jam while reversing paper in scanner
• Description: The lead edge of the document failed to actuate the duplex sensor within the correct time when the document was fed the wrong way.
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: –
• Display: Paper Jam at the bottom of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

• Code: –
• Display: Paper Jam at the top of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

• Code: –
• Display: Paper Jam in exit area
• Description: Paper has jammed in the fuser area.
• Troubleshooting Guides: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the Exit sensor. (Component Test ->Sensor Read -> Ex value)

• Code: –
• Display: Paper Jam in MP tray
• Description: Paper misfed from multi-purpose tray
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: –
• Display: Paper Jam in tray1
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: –
• Display: Paper Jam in tray2 or Paper Jam in tray2(HCF)
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. Open the side door and Tray2 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: –
• Display: Paper Jam in tray2 or Paper Jam in tray2(HCF)
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. Open the side door and Tray2 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: –
• Display: Paper Jam in tray2 or Paper Jam in tray2(HCF).
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: –
• Display: Paper Jam in tray3
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. Open the side door and Tray2/3 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: –
• Display: Paper Jam in tray3
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. Open the side door and Tray2/3 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: –
• Display: Paper Jam in tray3(HCF)
• Description: Paper has jammed in the feeding area of the tray
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: –
• Display: Paper Jam in tray4
• Description:
• Troubleshooting Guides: 1. Open the side door and Tray2/3/4 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: –
• Display: Paper Jam inside of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

• Code: –
• Display: Paper Jam inside of machine.
• Description: Paper has jammed in the registration area
• Troubleshooting Guides: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error is occured, Check the Registration Sensor (Component Test -> Sensor Read -> RG value) 3. If the paper stopped after actuating the Exit sensor, Check the Exit sensor (Component Test -> Sensor Read -> EX value)

• Code: –
• Display: Scanner locking switch is locked or another problem occurred.
• Description: The CCD lock has been locked.
• Troubleshooting Guides: 1. Unlock the CCD Lock 2. Check the CCDM. Is is moving when scanning. Check the FFC cable. If there is defective, change it. 3. If the problem persists after removing the FFC cable, replace the DADF board. 4. Check the Scan-motor. If there is defective, change it.

• Code: –
• Display: Staple cartridge is empty. Replace it.
• Description: Stapler is run out.
• Troubleshooting Guides: Order Staple cartridge.

• Code: –
• Display: This IP address conflicts with an IP address already in use. Check it
• Description: The IP address is used in other place elsewhere.
• Troubleshooting Guides: Check the IP address or obtain a new IP address.

• Code: –
• Display: Toner cartridge is not compatible. Check user’s guide
• Description: The toner cartridge you have installed is not for your machine.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: –
• Display: Toner cartridge is not installed. Install it.
• Description: The toner cartridge is not installed or the CRUM in the cartridege is not properly connected.
• Troubleshooting Guides: Check the connection between the CRUM connector of the toner cartridge and Set.

• Code: –
• Display: Toner cartridge is worn. Replace with new one
• Description: The color toner cartridge has run out. The machine stops printing.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: –
• Display: Toner is empty. Replace toner cartridge
• Description: The lifespan of the color toner cartridge which the arrow indicates is reached.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: –
• Display: Toner is low. Order new toner cartridge
• Description: Toner Cartridge is almost empty.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: –
• Display: Too much paper in output bin tray. Remove printed paper
• Description: The printed papers are full on the output tray.
• Troubleshooting Guides: 1. Remove the paper on outbin tray. 2. Check the Outbin Full Senosr (Component Test -> Sensor Read -> OB value)

• Code: –
• Display: Top door of scanner is open
• Description: 1. DADF door is open during DADF driving. 2. Platen Door is open during DADF driving.
• Troubleshooting Guides: Close the DADF/Platen door

• Code: –
• Display: Top door of scanner is open
• Description: DADF door is open
• Troubleshooting Guides: Close the DADF door.

• Code: –
• Display: Tray 4 door is open. Close it
• Description: Tray4 door is open.
• Troubleshooting Guides: 1. Open and close the door. If the message is not disappeared, check the below steps. 2. Check that the door switch is pushed. 3. Check that the Ui message is chaged by door switch action. 4. Check the door switch signal on EDC mode.

• Code: –
• Display: Tray2 door is open. Close it or Tray2(HCF) door is open. Close it
• Description: Tray2 or Tray2 HCF door is open.
• Troubleshooting Guides: 1. Open and close the door. If the message is not disappeared, check the below steps. 2. Check that the door switch is pushed. 3. Check that the Ui message is chaged by door switch action. 4. Check the door switch signal on EDC mode.

• Code: –
• Display: Tray3 door is open. Close it
• Description: Tray3 door is open.
• Troubleshooting Guides: 1. Open and close the door. If the message is not disappeared, check the below steps. 2. Check that the door switch is pushed. 3. Check that the Ui message is chaged by door switch action. 4. Check the door switch signal on EDC mode.

• Code: 00-000
• Display: DC motor does not operate: #00-000
• Description: There is a problem in the control of DC motor unit.
• Troubleshooting Guides: Turn the machine off and turn it on again. If the problem persists, check the motor by EDC mode.

• Code: 02-000
• Display: System error: #02-000. Please turn off then on
• Description: 1. At warm up, the temperature is less than reference temperature for 20 sec. 2. Abnormal ADC has occurred. 3. ZeroCross Signal detect error has occurred.
• Troubleshooting Guides: 1. In case of meaning 1, replace the Fuser unit. 2. In case of meaning 3, replace the Engine contol board or Fuser control board or SMPS.

• Code: 02-001
• Display: Fuser error: #02-001. Please turn off then on
• Description: 1. At warm up, the temperature keep up the lower temperature for regular time. 2. In case that the temperature has not reached warm up temperature after warm-up time. 3. At ready, Less than target temperature and for more than 10 sec. 4. At printing, Less than printing Ref. temp and for more than 10 sec.
• Troubleshooting Guides: 1. Check the Thermostat. If it is defective, replace it. 2. Check the Lamp. If it is defective , replace it. 3. Check the fuser connector. Reconnect it. 4. In case of printer input voltage lower than standard voltage. 5. Check the Thermistor. 6. If the Heat On signal is not occurred from Power supply, replace it.

• Code: 02-002
• Display: Fuser error: #02-002. Please turn off then on
• Description: 1. At warm up, the temperature keep up the lower temperature for regular time. 2. At warm up, after temperature checking time, more than regular temperature and for more 10 sec. 3. At standby or sleep, more than Top temp and for a few minutes. 4. At power save mode, the temperature keep up the constant for regular time.
• Troubleshooting Guides: Replace Fuser or Fuser control board or Engine controller.

• Code: 02-003
• Display: System error: #02-003. Please turn off then on
• Description: The communication error of the MEGA88 Micom
• Troubleshooting Guides: 1. Open the side cover and close it. 2. Check the envelope pressing device.

• Code: 03-006
• Display: Motor does not operate: #03-006. Please turn off then on
• Description: After Black OPC BLDC motor is operated, the ready signal is not occurred within 1 sec.
• Troubleshooting Guides: Take out the toner cartridge and shake it horizontally. And re-install it.

• Code: 04-000
• Display: LSU error: #04-000. Please turn off then on
• Description: LSU motor does not operate.
• Troubleshooting Guides: After checking the LSU motor rotation noise, check the motor signal.

• Code: 04-001
• Display: LSU error: #04-001. Please turn off then on
• Description: After LD on, the Laser beam detect signal is not occurred or irregular.
• Troubleshooting Guides: 1. Check the Beam Detecht signal. If there is a BD signal, replace the Main board. If or not, check the LD contol signal. 2. Check the LD Power is normal. 3. If it is normal, check the light receving part.

• Code: 04-002
• Display: LSU error: #04-002. Please turn off then on
• Description: LSU motor does not operate or the drive signal is abnormal.
• Troubleshooting Guides: After checking the LSU motor rotation noise, check the motor signal.

• Code: 06-006…06-007
• Display: Toner cartridge: #06- 006…7. Please turn off then on
• Description: Toner Cartridge Error
• Troubleshooting Guides: Replace the toner cartridge.

• Code: 06-013…06-16
• Display: Imaging unit error: #06- 013…16. Please turn off then on
• Description: Imaging unit error
• Troubleshooting Guides: 1. Check the T/C sensor Harness connection. 2. Check the T/C sensor output wave. 3. Check the Engine B/D TC Sensor ADC

• Code: 10-001
• Display: Memory failure: #10-001. Please turn off then on
• Description: At system booting, the memory is not read.
• Troubleshooting Guides: Replace the memory

• Code: 10-002
• Display: Fax unit error: #10-002. Please turn off then on
• Description: Fax card is not installed properly.
• Troubleshooting Guides: 1. Replace the Fax card. 2. If the problem persists, replace the main board.

• Code: 10-003
• Display: Hard disk drive error: #10-003. Please turn Off then On
• Description: Hard disk has some problems.
• Troubleshooting Guides: 1. Turn off the power. Reconnect the Hard disk. And check the error message after turn on the power. 2. If the problem persists, replace the Hard disk. 3. If the problem persists, replace the main board.

• Code: 10-004
• Display: System error: #10-004. Please turn off then on
• Description: UI error
• Troubleshooting Guides: 1. check the UI connector. 2. If the problem persists, replace the OPE board. 3. If ther problem persists, replace the maina board.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

Contact us to get support with Samsung SCX6555N Error case

Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/
Or click here to get more ways.