Samsung SCX6220 model and fix error codes list

Samsung SCX6220 model and fix error codes list

– Compatible Printer model: Samsung SCX6220
– Samsung SCX6220 Error Codes with quick guides:

• Code: 01
• Display: DOCUMENT JAM
• Description: The loaded document has jammed in the DADF
• Troubleshooting Guides: Clear the document jam.

• Code: 02
• Display: DOOR OPEN
• Description: The side cover is not securely latched.
• Troubleshooting Guides: Close the cover until it locks into place.

• Code: 03
• Display: BYPASS JAM
• Description: The machine detected a mis-feed from the BYPASS Tray.
• Troubleshooting Guides: Open the side Cover and remove the jammed paper.Load paper in the bypass tray.

• Code: 04
• Display: DUPLEX JAM
• Description: The machine detected a duplex jam in the middle of 2-sided printing.
• Troubleshooting Guides: Remove the jammed paper

• Code: 05
• Display: Drum Warning
• Description: The drum cartridge is near the end of its life.
• Troubleshooting Guides: You should ensure a replacement cartridge is in stock.

• Code: 06
• Display: Function Full
• Description: The memory is full.
• Troubleshooting Guides: Either delete unnecessary documents, or retransmit after more memory becomes available. The transmission can also be split into more than one operation if it is a large job.

• Code: 07
• Display: PAPER JAM0
• Description: Recording paper is jammed in the paper feeding area.( Recording paper is jammed in pick-up unit)
• Troubleshooting Guides: Press STOP and remove the jammed paper

• Code: 08
• Display: PAPER JAM1 Open/Close Door
• Description: The machine has detected a paper jam in fuser area. OPEN the side door and clear the jam. CLOSE the door to continue.
• Troubleshooting Guides: Remove the jammed paper

• Code: 09
• Display: PAPER JAM 2 Check Inside
• Description: The machine has detected a paper jam in paper exit area. OPEN the side door and clear the jam. CLOSE the door to continue.
• Troubleshooting Guides: Remove the jammed paper

• Code: 10
• Display: NO PAPER ADD PAPER
• Description: The recording paper has run out. The printer system stops.
• Troubleshooting Guides: Load the recording paper in the paper feeder

• Code: 11
• Display: LSU ERROR
• Description: The Laser Scanning Unit did not reach the READY state within a defined time or a problem has occurred in the LSU.
• Troubleshooting Guides: Try Power Off-Power On. *Please test the LSU in engine test mode. *If the problem still persists, replace the LSU unit.

• Code: 12
• Display: LOW HEAT ERROR
• Description: The Fuser temperature did not reach a certain level, or the thermister has become disconnected.
• Troubleshooting Guides: Try Power Off-Power On. *Check thermister contact point & heat roller. *If the problem still persists, replace fuser unit.

Solve Samsung SCX6220 Error codes

• Code: 13
• Display: OPEN HEAT ERROR
• Description: During operation the fuser temperature fails to rise correctly, the Thermister is not connected to the main board or contact points are loose or dirty.
• Troubleshooting Guides: *Check thermister contact point and cable connection. *Please test the fuser in engine test mode. *If the problem still persists, replace fuser unit.

• Code: 14
• Display: OVER HEAT ERROR
• Description: The fuser temperature has risen too far. If the temperature of heat roller abnormally increases above the toner-fusing-temperature parts of the fuser may be thermally degraded.
• Troubleshooting Guides: The machine will automatically return to standby mode when it cools down to the normal operating temperature. * Check DC control signal from Main PBA to TRIAC and AC supply from SMPS to fuser. * Check the thermister on the fuser for contamination by toner debris or dust and clean the thermister surface. * Please test the fuser in engine test mode. * If the problem still persists, replace fuser unit.

• Code: 15
• Display: NO CARTRIDGE
• Description: The toner cartridge is not installed or the CRUM terminals in the cartridge are dirty or loose.
• Troubleshooting Guides: Install a toner cartridge. If already installed then check CRUM contact points. (Try uninstalling and re-installing the cartridge)

• Code: 16
• Display: Invalid Cartridge
• Description: The toner cartridge is not for the Samsung machine.
• Troubleshooting Guides: Check that the toner cartridge is correct for this model.

• Code: 17
• Display: DRUM WARNING
• Description: The drum cartridge is near the end of life, 18,000 print pages
• Troubleshooting Guides: Ensure a replacement OPC Drum is in stock. Continue to use this drum until “REPLACE DRUM” appears

• Code: 18
• Display: REPLACE DRUM
• Description: The drum cartridge has reached the end of its life, 20,000 print pages.
• Troubleshooting Guides: Replace the Drum Cartridge.

• Code: 19
• Display: TONER EMPTY or REPLACE TONER
• Description: When the machine has encountered the Toner Empty.
• Troubleshooting Guides: Replace with a new Toner Cartridge.

• Code: 20
• Display: TONER LOW
• Description: Toner is almost empty. Toner may be low Toner may be unevenly distributed.
• Troubleshooting Guides: Take out the toner cartridge and gently shake it. By doing this printing operations can be temporarily resumed.

• Code: 21
• Display: Function Impossible
• Description: Means that these modes do not work together or are not supported in your current machine configuration.
• Troubleshooting Guides: In case of copying, try again without function combination .For Scan-To-Email, please check secured connection of the DIMM and QWERTY keyboard

• Code: 22
• Display: DIMM not installed
• Description: If the MODEM chip is installed on the main PBA for SCX-6520FN but the DIMM for Fax memory is not installed then this message appears on the LCD.
• Troubleshooting Guides: Check the DIMM in the expansion memory slot. * Please test the RAM testing in engine test mode. * If the problem is in the DIMM, replace the DIMM.

• Code: 23
• Display: NETWORK IP Conflict
• Description: Your MFP has been given the same IP address as anther device on your network.
• Troubleshooting Guides: Correct the network settings.

• Code: 24
• Display: No Paper
• Description: The paper in the paper Tray has run out.
• Troubleshooting Guides: Load the paper in the paper Tray.

• Code: 25
• Display: RX Tray Full
• Description: The output bin is full.
• Troubleshooting Guides: Remove the paper.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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