Samsung SCX5835FN model and fix error codes list

Samsung SCX5835FN model and fix error codes list

– Compatible Printer model: Samsung SCX5835FN
– Samsung SCX5835FN Error Codes with quick guides:

• Code: 01
• Display: Fax memory is almost full. Print or remove received fax Job.
• Description: There is no more available fax memory. No more fax data can be received.
• Troubleshooting Guides: Delete the received fax data in the memory to secure memory.

• Code: 02
• Display: Fuser error: [zzz]. Please turn off then on
• Description: 1. At warm up, the temperature keep up the lower temperature for regular time. 2. In case that the temperature has not reached warm up temperature after warm-up time. 3. At ready, Less than target temperature and for more than 10 sec. 4. At printing, Less than printing Ref. temp and for more than 10 sec.
• Troubleshooting Guides: 1. Check the Thermostat. If it is defective, replace it. 2. Check the Lamp. If it is defective , replace it. 3. Check the fuser connector. Reconnect it. 4. In case of printer input voltage lower than standard voltage. 5. Check the Thermistor. 6. If the Heat On signal is not occurred from Power supply, replace it.

• Code: 02-000
• Display: System error: #02-000. Please turn off then on
• Description: 1. At warm up, the temperature is less than reference temperature for 20 sec. 2. Abnormal ADC has occurred. 3. ZeroCross Signal detect error has occurred.
• Troubleshooting Guides: 1. In case of meaning 1, replace the Fuser unit. 2. In case of meaning 3, replace the Engine contol board or Fuser control board or SMPS.

• Code: 02-003
• Display: System error: #02-003. Please turn off then on
• Description: The communication error of the MEGA88 Micom
• Troubleshooting Guides: 1. Open the side cover and close it. 2. Check the envelope pressing device.

• Code: 03
• Display: Fuser unit is not installed correctly. Install it.
• Description: The fuser unit is not installed or correctly
• Troubleshooting Guides: Disassemble and reassemble the fuser unit.

• Code: 04
• Display: LSU error: [zzz]. Please turn off then on
• Description: 1. LSU motor does not operate. 2. After LD on, the Laser beam detect signal is not occurred or irregular. 3. LSU motor does not operate or the drive signal is abnormal.
• Troubleshooting Guides: * Case 1,3 : After checking the LSU motor rotation noise, check the motor signal. * Case 2 : 1. Check the Beam Detecht signal. If there is a BD signal, replace the Main board. If or not, check the LD contol signal. 2. Check the LD Power is normal. 3. If it is normal, check the light receving part.

• Code: 05
• Display: Original paper jam in front of scanner duplex path
• Description: Paper has jammed during duplex printing in the DADF
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: 06
• Display: Original paper jam in front of scanner
• Description: The originals are jammed in DADF
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: 07
• Display: Original paper jam inside of scanner duplex path
• Description: 1. The lead edge of the document failed to actuate the reverse stack sensor within the correct time after actuating the gate sensor. 2. The edge of the document failed to actuate the reverse stack sensor.
• Troubleshooting Guides: Open the DADF cover and remove the jammmed paper

• Code: 08
• Display: Original paper jam inside of scanner
• Description: The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor. When the machine is on, jammed paper is detected in the DADF
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: 09
• Display: Original paper jam while reversing paper in scanner
• Description: The lead edge of the document failed to actuate the duplex sensor within the correct time when the document was fed the wrong way.
• Troubleshooting Guides: Remove the jammed paper in DADF

• Code: 10
• Display: Paper Jam at the bottom of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

Solve Samsung SCX5835FN Error codes

• Code: 10-004
• Display: System error: #10-004. Please turn off then on
• Description: UI error
• Troubleshooting Guides: 1. check the UI connector. 2. If the problem persists, replace the OPE board. 3. If ther problem persists, replace the maina board.

• Code: 11
• Display: Paper Jam at the top of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

• Code: 12
• Display: Paper Jam in exit area
• Description: Paper has jammed in the fuser area.
• Troubleshooting Guides: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the Exit sensor. (Component Test ->Sensor Read -> Ex value)

• Code: 13
• Display: Paper Jam in MP tray
• Description: Paper misfed from multi-purpose tray.
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: 14
• Display: Paper Jam in tray1
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. If pick up roller does not rotate , check the pick up clutch. 2. If Pickup roller is rotating but the paper is not feeding, replace the pick up rubber. 3. Check the feed sensor. If it is defective, replace it.

• Code: 15
• Display: Paper Jam in tray2
• Description: Paper has jammed in the feeding area of the tray.
• Troubleshooting Guides: 1. Open the side door and Tray2 door and remove the jammed paper. 2. If there is not jammed paper but the error message is occured, check the Feed sensor or Hardware. 3. If the paper is feeding by rotating the pick up roller, check the clutch and clutch signal.

• Code: 16
• Display: Paper Jam inside of duplex path
• Description: Paper has jammed during duplex printing.
• Troubleshooting Guides: 1. Open the side door and remove the jammed paper. 2. If there is not jammed paper but the error message is occurred, check the duplex sensor. (Component Test)

• Code: 17
• Display: Paper Jam inside of machine
• Description: Paper has jammed in the registration area
• Troubleshooting Guides: 1. Open the Side door and remove the jammed paper. 2. If there is not jammed paper but the error is occured, Check the Registration Sensor (Component Test -> Sensor Read -> RG value) 3. If the paper stopped after actuating the Exit sensor, Check the Exit sensor (Component Test -> Sensor Read -> EX value)

• Code: 18
• Display: Scanner locking switch is locked or another problem occurred.
• Description: The CCD lock has been locked.
• Troubleshooting Guides: 1. Unlock the CCD Lock 2. Check the CCDM. Is is moving when scanning. Check the FFC cable. If there is defective, change it. 3. If the problem persists after removing the FFC cable, replace the DADF board. 4. Check the Scan-motor. If there is defective, change it.

• Code: 19
• Display: Sensor Failure [zzz]. Call for service
• Description: There is a problem in the sensor signal
• Troubleshooting Guides: Find the defective sensor. And replace the new one.

• Code: 20
• Display: Shake toner cartridge.
• Description: The toner supply is low.
• Troubleshooting Guides: Thoroughly roll the new cartridge five or six times to distribute the toner evenly inside the cartridge.

• Code: 21
• Display: This IP address conflicts with an IP address already in use. Check it
• Description: The IP address is used in other place elsewhere.
• Troubleshooting Guides: Check the IP address or obtain a new IP address.

• Code: 22
• Display: Toner cartridge is not compatible. Check user’s guide
• Description: The toner cartridge you have installed is not for your machine.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: 23
• Display: Toner cartridge is not installed. Install it.
• Description: The toner cartridge is not installed or the CRUM in the cartridege is not properly connected.
• Troubleshooting Guides: Check the connection between the CRUM connector of the toner cartridge and Set.

• Code: 24
• Display: Toner cartridge is worn. Replace with new one
• Description: The color toner cartridge has run out. The machine stops printing.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: 25
• Display: Toner is empty. Replace toner cartridge
• Description: The lifespan of the color toner cartridge which the arrow indicates is reached.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: 26
• Display: Toner is low. Order new toner cartridge
• Description: Toner Cartridge is almost empty.
• Troubleshooting Guides: Replace the toner cartridge.

• Code: 27
• Display: Too much paper in output bin tray. Remove printed paper
• Description: The printed papers are full on the output tray.
• Troubleshooting Guides: 1. Remove the paper on outbin tray. 2. Check the Outbin Full Senosr (Component Test -> Sensor Read -> OB value)

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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