Samsung SCX5115 model and fix error codes list
– Compatible Printer model: Samsung SCX5115
– Samsung SCX5115 Error Codes with quick guides:
- Code: 01
- Display: No power
- Description: 1. Check power is supplying 2. Check fuse F1 open
- Troubleshooting Guides: 1. If supplying power differs from machine’s power rating, replace the machine. 2. Replace it.
- Code: 02
- Display: Fuser Error
- Description: 1. Thermostat open 2. AC wire open 3. Thermistor wire open 4. Main PBA
- Troubleshooting Guides: 1. Detach AC connector and measure the resistane between pin 1 and 2. If it is megohm, thermostat is open, Replace it. 2. Check bad connector contact or wire is cut. 3. Check thermistor wire and its connection. 4. Replace Main PBA
- Code: 03
- Display: Cover open
- Description: 1. When close Side cover, check the lever is pressed 2. Micro switch’s contact 3. CPU and related circuit
- Troubleshooting Guides: 1. Open Side cover and press the lever with pen. If Controller detects cover close, there is some mechanical trouble in Side cover and lever’s assembly. If not so there is electrical problem.
- Code: 04
- Display: Jam 0
- Description: Check where Jam 0 happens 1. Paper is not picked up 2. Paper is located in feed sensor 3. Happened when inserting specific papers such as envelope into the MPF (Multipurpose Paper Feeder)? 4. Happened when inserting specific papers such as envelope into the Manual Feeder? 5. Is the Stacker Extender is folded out? 6. Does not the Guide Adjust distort the papers
- Troubleshooting Guides: 1. Check whether solenoid is working or not by using Engine test mode 2. Check feed sensor malfunction. 3. Re-try inserting a fewer papers. •fan the papers and align •take out the loaded papers and insert them reverse direction 4. Take out the loaded papers and insert them reverse direction •inserted papers as recommended for Manual Feeding? •When loading, tap the papers until paper detect sensor senses loading 5. When using long papers, use the Stacker Extender 6. Adjust Guide to fit the paper width
- Code: 05
- Display: Jam 1
- Description: Paper is stopped in just after of fuser unit.
- Troubleshooting Guides: 1. It is mostly resulted from double feeding. Check paper is well stocked in feeder. 2. Check feed actuator position and actuator’s operating. There may be stiff movind or double reflection. If not so, check the operation of feed sensor by Engine test mode. 3. Check exit lever operation. Remore jam and check actuator moving by hand. If actuator is too stiff, paper is wrapped around the heat roller. Remove obstacles or replace.
- Code: 06
- Display: Jam 2
- Description: Check where Jam 2 happens 1. Paper is curled and cannot exit. 2. Paper is curled in the exit cover?.
- Troubleshooting Guides: 1. Remove paper using pinset or some tool and watch if separate claws have any troble. Clean around fuser. 2. Check locking works wells. Watch whether the ribs of exit cover hace any burr or resisitive edge. If they do, remove obstacles or replace.
- Code: 07
- Display: Jam 2 at face-down tray
- Description: 1. Then paper is not drawn in because of the stack of papers in the Out tray. 2. Does it curl while coming out?
- Troubleshooting Guides: 1. Load recommended quantity of papers 2. Open the Cover Front and check whether roller or spring, which are related to paper out, is not out of position. If so, re-locate or replace.
- Code: 08
- Display: Clutch error
- Description: 1. Check the spring of solenoid 2. Check the armature assembly/cushion 3. Electrical check
- Troubleshooting Guides: 1. Check whether the spring is expanded or not. 2. Check armature is well installed. It may be unstable assemble. 3. Remove the Main PBA.
- Code: 09
- Display: High voltage error
- Description: 1. Check the terminal output voltage 2. Check HVPS
- Troubleshooting Guides: 1. Remove the Toner cartridge and open the cover and press cover open switch lever and measure the voltage with high voltage probe and sending printing data. If the voltage is normal, change the toner cartridge. 2. Disassemble the left side cover, and check HV of the solder side of HVPS and change it.
- Code: 10
- Display: Feeding obstacles
- Description: Does the Plate-knockup prevent the paper loading?
- Troubleshooting Guides: MPF : Turn the power off and on. Open and close the Side cover to return to the original state. Cassette : Adjust Guide to fit the paper width.
- Code: 11
- Display: Skew
- Description: Is the Guide adjust set to the paper width?
- Troubleshooting Guides: Fit the paper width using the Guide adjust.
- Code: 12
- Display: Stacking
- Description: 1. Took out the Stacker extender to support long papers? 2. Stacked too many papers more than Stacker can hold?
- Troubleshooting Guides: 1. Use extender as per the paper length. 2. The Face-up stacker normally can hold 100 pages when using 75g/m2, however, stacking capacity can be lowered depending on the type of papers.
Solve Samsung SCX5115 Error codes
- Code: 13
- Display: Engine Error
- Description: Check CBF Harness_CN7. (Main PBA to LSU)
- Troubleshooting Guides:
- Code: 14
- Display: Document Jam
- Description: • Document is not picked up(in ADF). • Document is stopped after it has fed into the ADF • Does it curl while coming out?
- Troubleshooting Guides: • 1. Check document is well stocked in ADF. 2. Check whether document was been fastened together by staple or clip. 3. Load recommended quantity of papers. • 1. Check whether the Reg. sensor is working or not. 2. Check whether the Feed Roller is working or not. • 1. Check the Open Cover whether there are bosses. 2. Check the ADF ass’y is well assemble.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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