Samsung SCX5015 model and fix error codes list

Samsung SCX5015 model and fix error codes list

– Compatible Printer model: Samsung SCX5015
– Samsung SCX5015 Error Codes with quick guides:

• Code: 01
• Display: [BYPASS JAM]
• Description: When the machine detected the non-feeding from BYPASS Tray.
• Troubleshooting Guides: Open the side Cover and clear the jam.

• Code: 02
• Display: COMM. ERROR
• Description: A problem with the facsimile communications has occurred.
• Troubleshooting Guides: Try again.

• Code: 03
• Display: DOCUMENT JAM
• Description: Loaded document has Jammed in the feeder When Document Jam aeeurred at ADF module
• Troubleshooting Guides: Clear the document Jam.

• Code: 04
• Display: [DOOR OPEN ]
• Description: The side cover is not securely latched.
• Troubleshooting Guides: Clear the cover until it clicks in place.

• Code: 05
• Display: DRUM WARNING
• Description: When the machine has encountered the drum life,14000 print pages.
• Troubleshooting Guides: Use little more change if “REPLACE DRUM” is marked in LCD window.

• Code: 06
• Display: [DUPLEX JAM] OPEN/CLOSE DOOR
• Description: When the machine detected the duplex jam in the middle of machine.
• Troubleshooting Guides: Clear the jam.

• Code: 07
• Display: GROUP NOT AVAILABLE
• Description: You have tried to select a group location where only a single location number can be used, such as when adding locations for a multi-dial operation.
• Troubleshooting Guides: Try again, check location for group.

• Code: 08
• Display: HEATING ERROR
• Description: During operation, Temperatare does not go up.
• Troubleshooting Guides: Check thermister contact point & Heating Lamp.

• Code: 09
• Display: LINE ERROR
• Description: Your unit cannot connect with the remote machine, or has lost contact because of a problem on the phone line. When the mechine has a problem in cause of fax data reception step
• Troubleshooting Guides: Try again. If failure persists, wait an hour or so for the line to clear then try again.

• Code: 10
• Display: INVALID CARTRIDGE
• Description: You have used unauthorised cartridge.
• Troubleshooting Guides: You must use a Samsung approved cartridge

• Code: 11
• Display: LINE BUSY
• Description: The remote FAX didn’t answer
• Troubleshooting Guides: Try again.

• Code: 12
• Display: LOAD DOCUMENT
• Description: You have attempted to set up a sending operation with no document loaded.
• Troubleshooting Guides: Load a document and try again.

Solve Samsung SCX5015 Error codes

• Code: 13
• Display: MEMORY FULL
• Description: The memory has become full.
• Troubleshooting Guides: Either delete unnecessary documents, or retransmit after more memory becomes available, or split the transmission into more than one operation.

• Code: 14
• Display: NO ANSWER
• Description: The remote machine was not answered after all the redial attempts.
• Troubleshooting Guides: Try again. Make sure the remote machine is OK.

• Code: 15
• Display: NO DEVELOPER CARTRIDGE
• Description: When the machine detected the toner cartridge has not been installed.
• Troubleshooting Guides: Install the Cartridge.

• Code: 16
• Display: NO. NOT ASSIGNED
• Description: The speed dial location you tried to use has no number assigned to it.
• Troubleshooting Guides: Dial the number manually with the keypad, or assign the number.

• Code: 17
• Display: [NO PAPER] ADD PAPER
• Description: The recording paper has run out. The printer system stops.
• Troubleshooting Guides: Load the recording paper in the paper feeder.

• Code: 18
• Display: [PAPER JAM 0] OPEN/CLOSE DOOR
• Description: Recording paper has jammed in paper feeding area. Recording paper is jammed in pick-up unit
• Troubleshooting Guides: Press STOP and clear the jam.

• Code: 19
• Display: [PAPER JAM 1] OPEN/CLOSE DOOR
• Description: Recording paper has jammed inside the unit. Recording paper has jammed in paper exit unit.
• Troubleshooting Guides: Clear the jam.

• Code: 20
• Display: [PAPER JAM 2] CHECK INSIDE
• Description: Paper has jammed in the paper exit area.
• Troubleshooting Guides:

• Code: 21
• Display: [TONER EMPTY]
• Description: When the machine has encountered the Toner Empty.
• Troubleshooting Guides: Replace the Toner Cartridge.

• Code: 22
• Display: [TONER LOW]
• Description: The toner is almost empty.
• Troubleshooting Guides: Take out the toner cartridge and gently shake it. By doing this, you can temporarily re-establish printing operations.

• Code: 23
• Display: REPLACE DRUM
• Description: When the machine has encountered the out of from lifr, 15000 print pages.
• Troubleshooting Guides: Replace the Drum Cartridge.

• Code: 24
• Display: RETRY REDIAL?
• Description: The machine is waiting for the programmed interval to automatically redial.
• Troubleshooting Guides: You can press START to immediately redial, or STOP to cancel the redial operation.

• Code: 25
• Display: OPEN HEAT EROR
• Description: Thermister does not connected to main board or contact point is not coupled tightly in power on.
• Troubleshooting Guides: Check thermister contact point, Heating Camp & Thermostat.

• Code: 26
• Display: [OVERHEAT]
• Description: The printer part has overheated.
• Troubleshooting Guides: Your unit will automatically return to the standby mode when it cools down to normal operating temperature. If failure persists, call service.

• Code: 27
• Display: SCANNER LOCKED
• Description: Scanner is locked by locker.
• Troubleshooting Guides: Check locker. Connect the Flat-Cable.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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