Samsung SCX4920N model and fix error codes list
– Compatible Printer model: Samsung SCX4920N
– Samsung SCX4920N Error Codes with quick guides:
- Code: 01
- Display: [Manual F. Jam]
- Description: A paper jam has occurred in the manual feeder or the multi-function printer detects improper feeding from the manual feeder.
- Troubleshooting Guides: Clear the paper jam. Load paper in the manual feeder correctly.
- Code: 02
- Display: [COMM. Error]
- Description: The multi-function printer has a communication problem.
- Troubleshooting Guides: Ask the sender to try again.
- Code: 03
- Display: CRU Fuse Error [Low Heat Error]
- Description: There is a problem in the fuser unit.
- Troubleshooting Guides: Check thermostat, thermister contact point & Heating Lamp.
- Code: 04
- Display: CRU Fuse Error [Over Heat]
- Description: The printer has overheated.
- Troubleshooting Guides: Your unit will automatically return to the standby mode when it cools down to normal operating temperature. If failure persists,check the ELA HOU-FUSER.
- Code: 05
- Display: Delayed Function
- Description: The delayed fax jobs are full.
- Troubleshooting Guides: Cancel the unnecessary delayed fax job.
- Code: 06
- Display: Document Jam
- Description: The loaded document has jammed in the Automatic Document Feeder (ADF).
- Troubleshooting Guides: Clear the document jam.
- Code: 07
- Display: [Door Open]
- Description: The front or rear cover is not securely latched.
- Troubleshooting Guides: Close the cover until it locks into place.
- Code: 08
- Display: Enter Again
- Description: You entered an unavailable item.
- Troubleshooting Guides: Enter the correct item again.
- Code: 09
- Display: Function Not Available
- Description: You have tried to use a combination of printer functions that can not be used at the same time.
- Troubleshooting Guides: Reduce the number of selected functions or use only one function at a time.
- Code: 10
- Display: Group No. is assigned
- Description: The group dial location you tried to select has speed dial numbers assigned to it.
- Troubleshooting Guides: Press <Return>to start over with another group dial location.
- Code: 11
- Display: Group Not Available
- Description: You have tried to select a group location number where only a single location number can be used, such as when adding locations for a broadcasting operation.
- Troubleshooting Guides: Use a speed dial number or dial the number manually using the number keypad.
- Code: 12
- Display: [Hsync Error] [ LSU Error]
- Description: A problem has occurred in the Laser Scanning Unit (LSU).
- Troubleshooting Guides: Use TECH mode to test LSU. Replace the LSU
Solve Samsung SCX4920N Error codes
- Code: 13
- Display: [No Cartridge]
- Description: The toner cartridge is not installed.
- Troubleshooting Guides: Install the toner cartridge.
- Code: 14
- Display: [Line Error]
- Description: Your machine cannot connect with the remote machine or has lost contact because of a problem with the phone line.
- Troubleshooting Guides: Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM on.
- Code: 15
- Display: Memory Full
- Description: The memory is full.
- Troubleshooting Guides: Delete unnecessary documents, retransmit after more memory becomes available or split the transmission into more than one operation.
- Code: 16
- Display: [No Answer]
- Description: The remote fax machine has not answered after several redial attempts.
- Troubleshooting Guides: Try again. Verify the number to make sure a fax can be received.
- Code: 17
- Display: No. Not Assigned
- Description: The speed dial location you tried to use has no number assigned to it.
- Troubleshooting Guides: Dial the number manually using the number keypad or assign the number.
- Code: 18
- Display: No. Not Available
- Description: You have tried to delete the number for the delayed fax job.
- Troubleshooting Guides: Verify the number to be deleted and try again. Or Delete the number after the delayed fax job is
- Code: 19
- Display: [No Paper] Add Paper
- Description: The paper in the paper tray has run out.
- Troubleshooting Guides: Load paper in the paper tray.
- Code: 20
- Display: No Job Found
- Description: You are performing an Add / Cancel operation, but there are no jobs waiting.
- Troubleshooting Guides: Check the display to see if there are any scheduled jobs. The display should indicate if any scheduled jobs are in Standby mode, for example, Delay Fax.
- Code: 21
- Display: [Paper Jam 0] Open/Close Door
- Description: Paper has jammed in the feeding area of the paper tray.
- Troubleshooting Guides: Clear the jam.
- Code: 22
- Display: [Paper Jam 1] Check Inside
- Description: Paper has jammed in the paper exit area.
- Troubleshooting Guides: Clear the jam.
- Code: 23
- Display: [Paper Jam 2] Check Outside
- Description: Paper has jammed in the fuser area.
- Troubleshooting Guides: Clear the jam.
- Code: 24
- Display: Power Failure
- Description: The power has been turned off and then on and the printer’s memory has not been saved.
- Troubleshooting Guides: The printer’s memory was not saved due to a power failure. The job will need to be started over.
- Code: 25
- Display: Registered
- Description: The group dial location is already registered with another speed dial number.
- Troubleshooting Guides: Select another group dial location.
- Code: 26
- Display: Retry Redial?
- Description: The multi-function printer is waiting for a specified time interval to redial a previously busy station.
- Troubleshooting Guides: You can press <Select>to immediately redial, or <Cancel>to cancel the redial operation.
- Code: 27
- Display: [Toner Low]
- Description: The toner is almost empty.
- Troubleshooting Guides: Take out the toner cartridge and gently shake it. By doing this, you can temporarily reestablish printing operations. Or Replace the toner cartridge with a new one for the best print quality.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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