Samsung SCX4216F model and fix error codes list

Samsung SCX4216F model and fix error codes list

– Compatible Printer model: Samsung SCX4216F
– Samsung SCX4216F Error Codes with quick guides:

• Code: 01
• Display: JAM 1
• Description: 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.
• Causes: 1. If the recording paper is jammed in front of or inside the fuser. 2. If the recording paper is stuck in the discharge roller and the fuser just after passing through the Actuator- Feed, Feed Actuator may be defective.
• Troubleshooting Guides: 1. Replace the SMPS. 2. Reassemble the Actuator-Feed and Spring-Actuator if the return is bad.

• Code: 02
• Display: JAM 2
• Description: 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.
• Causes: 1. If the paper is completely fed out of the printer, but Jam 2 occurs : Exit sensor is defective. • After the paper is completely discharged, actuator Exit should return to the original position to shut off the photo-sensor. Sometimes it takes longer than it should and does not return. 2. If the paper is rolled in the Fuser Roller: • This occurs when a Guide claw is broken away or transformed. • It occurs when the Guide slaw spring is broken away or transformed. • It occurs when the Heat-Roller or Pressure-Roller is seriously contaminated with toner powder. 3. Paper is accordion jammed in fuser.
• Troubleshooting Guides: 1. Check if the exit sensor actuator is defective. • Check if the actuator exit is deformed (Check if the lever part is deformed in shape). • Check whether burrs occur in the assembly part of the actuator exit or not and if the actuator is smoothly operated. • Check if foreign matters and wire get caught in the actuator exit’s operation. 2. If the paper is stuck in the fuser : disassemble the fuser and remove the jammed paper, and clean the surface of the pressure roller with dry gauze. 3. Remove the jammed paper after disassembling the fuser : Clean the surface of the pressure roller with dry gauze. • Remove the toner particles stained on the rib. • Check the assemblage and performance of the exit.

• Code: 03
• Display: Multi-Feeding
• Description: Multiple sheets of paper are fed at once.
• Causes: 1. Solenoid malfunction(the solenoid does not work properly): Perform Engine Test Mode : Diagnostic Mode code 0. 2. Friction-Pad is contaminated with foreign matter.(oil..) 3. The face of paper is blended.
• Troubleshooting Guides: 1. Replace the solenoid if necessary. 2. Clean the friction-pad with soft cloth dampened with IPA(Isopropyl Alcohol). 3. Use the smooth paper.

• Code: 04
• Display: Paper rolled in the fuser
• Description: If contaminated at intervals of 57mm on the back of a paper.
• Causes: 1. Contamination of the pressure roller. (Background, Hot off set)
• Troubleshooting Guides: 1. Disassemble the fuser, clean the area between the Heat-roller and Thermistor and remove the foreign matter off of the pressure roller. 2. If background appears badly in the printing, fix it by referring to the solutions for background. (See 4.5.8 Background)

• Code: 05
• Display: Paper rolled in the OPC
• Description: Paper is rolled up in the OPC.
• Causes: 1. Paper is too thin. 2. The face of paper is curled.
• Troubleshooting Guides: 1. Recommend to use normal paper thickness. 2. How to remove the rolled paper in the OPC. • Remove the paper while turning the OPC against the ongoing direction. • Clean fingerprints on the OPC softly with soft cloth dampened with IPA(Isopropyl Alcohol) or tissue.

• Code: 06
• Display: Defective ADF
• Description: ADF (Automatic document Feeder) is not properly operated.
• Causes: 1. Check if ADF rubber and HOLDER rubber are damaged. 2. Check if the document sensors of ADF Ass’y (3 paper sensors) are normal.
• Troubleshooting Guides: 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the ADF Ass’y.

• Code: 07
• Display: Defective Operation Display
• Description: Strange characters are displayed on the OPE Panel and buttons are not operated.
• Causes: 1. Clear the memory.(see page 6.5.3) 2. Check if OPE HARNESS is connected to the Connection B’d correctly.
• Troubleshooting Guides: 1. Try again after clearing the memory. 2. After confirming that OPE HARNESS is connected to the Connection B’d correctly, if it is so, then replace the OPE Ass’y and Main Board in sequence.

• Code: 08
• Display: Defective LCD Operation
• Description: Defective LCD Operation
• Causes: 1. Clear the memory. (See page 6.5.3). 2. Confirm to catch a click sound, while a key on the OPE panel is pressed on.
• Troubleshooting Guides: 1. The key is wrong itself or wrongly assembled. 2. Even after the key has been replaced, it is still wrong, try to replace the OPE Ass’y and the Main B’d in sequence.

• Code: 09
• Display: Not functioning of the fuser gear due to melting away
• Description: The Motor breaks away from its place due to gear melting away.
• Causes: 1. Check the Heat Lamp.
• Troubleshooting Guides: 1. Replace the Fuser. 2. Replace the Main PBA. 3. Replace the SMPS.

• Code: 10
• Display: Paper Empty
• Description: The paper lamp on the operator panel is on even when paper is loaded in the cassette.
• Causes: 1. Bending or deformation of the actuator of the paper sensor. 2. The function of the Main PBA is defective Perform Engine Test Mode : Perform Engine Test Mode diagnostic code 2.
• Troubleshooting Guides: 1. Replace the defective actuator. 2. Replace the Main PBA.

• Code: 11
• Display: Paper Empty without indication
• Description: The paper lamp on the operator panel does not come on when the paper cassette is empty.
• Causes: 1. Bending or deformation of the actuator of the paper sensor. 2. The function of the Main PBA is defective Perform.
• Troubleshooting Guides: 1. Replace the defective actuator. 2. Replace the Main PBA.

• Code: 12
• Display: Door Open
• Description: The ERROR lamp is on even when the print Door is closed.
• Causes: 1. The hook lever in the Front Cover may be defective. 2. Check the Connector(CN1) and Circuit of the Cover Switch department in the Main PBA.
• Troubleshooting Guides: 1. Replace the hook lever, if defective. 2. Check the insertion of the Door Open S/W Connect. 3. Replace the Main PBA or Door Open S/W.

Solve Samsung SCX4216F Error codes

• Code: 13
• Display: No lamp on when the Door is open
• Description: The ERROR lamp does not come on even when the printer Door is open.
• Causes: Check the Connector(CN1) and Circuit of the Cover Switch department in the Main PBA.
• Troubleshooting Guides: 1. Check the insertion of the Door S/W Connect. 2. Replace the Main PBA or Door Open S/W.

• Code: 14
• Display: Defective Motor operation
• Description: Main Motor is not driving when printing, and paper does not feed into the printer, resulting ‘Jam 0’.
• Causes: 1. Motor harness or sub PCB may be defective. 2. Perform Engine Test Mode diagnostic code 0 and Check the Motor operation.
• Troubleshooting Guides: 1. Check the Motor harness, replace it, if defective. 2. Replace the SMPS, if necessary.

• Code: 15
• Display: No Power
• Description: When system power is turned on, all lamps on the operator panel do not come on.
• Causes: 1. Check if the power input and SMPS output are normal. 2. Check for defective of LED-Panel on the front-cover if the LED of Panel does not appear after normal warming-up.
• Troubleshooting Guides: 1. Replace the power supply cord or SMPS. 2. Replace the control board. 3. Replace the LED-panel.

• Code: 16
• Display: Vertical Line Getting Curved
• Description: When printing, vertical line gets curved.
• Causes: 1. If the supply of +24v is unstable in the Main Control board linking with LSU, check drive by Engine Test Mode : Diagnostic Code 1 LSU Motor on.
• Troubleshooting Guides: 1. Replace LSU. 2. Replace the Main Control board.

• Code: 17
• Display: Vertical Black Line and Band
• Description: 1. Straight thin black vertical line occurs in the printing. 2. Dark black vertical band occur in the printing.
• Causes: 1. Damaged develop roller in the Developer. Deformed Doctor-blade or cleaningblade. 2. Scratched surface of the discharge roller in the developer. 3. Partial depression or deformation on the surface of the transfer roller.
• Troubleshooting Guides: 1. If causes 1 and 2 occur in the developer cartridge, replace the developer and try to print out. 2. Replace the transfer roller if occurred as No. 3.

• Code: 18
• Display: Vertical White Line
• Description: White vertical voids in the image.
• Causes: 1. Foreign matter stuck onto the window of internal lenses of LSU mirror. 2. Foreign matter or toner particles between the developer roller and blade. (In case the life of the developer has been expired, white lines or light image occur in front of the image.) 3. It may occur when a Burr and foreign substances are on the window of the developer frame. 4. If the fuser is defective, voids occur periodically at the top of a black image.
• Troubleshooting Guides: 1. Foreign matter stuck onto the window : Clean the LSU window with recommended cleaner(IPA) Clean the window with a clean cotton swab. 2. Foreign matter in the LSU : Open the cover of LSU and clean with a cotton swab on the surface of the reflex mirror. 3. No 3. : Remove the foreign matter and burr of the exposure window. (Developer cartridge) 4. No. 4. : Open the front cover and check ribs that corresponds to the position of the voids. Remove if found. 5. If the problems are not solved, replace the developer cartridge.

• Code: 19
• Display: Horizontal Black Band
• Description: 1. Dark or blurry horizontal stripes occur in the printing periodically. (They may not occur periodically.)
• Causes: 1. Bad contacts of the voltage terminals to developer. 2. The rollers of developer may be stained. Charge roller = 37.7 mm Supply roller = 37 mm Develop roller = 35.3 mm Transfer roller = 45.3 mm
• Troubleshooting Guides: 1. Clean each voltage terminal of the Charge, Supply, Develop and Transfer roller. (remove the toner particles and paper particles) 2. Clean the right Gear that has a relatively small gap of the teeth in the OPC. 3. If the malfunction persists, replace the developer.

• Code: 20
• Display: Black/White Spot
• Description: 1. Dark or blurry black spots occur periodically in the printing. 2. White spots occur periodically in the printing.
• Causes: 1. If dark or blurry black spots occur periodically, the rollers in the Developer may be contaminated with foreign matte or paper particles. ( Charge roller : 37.7 mm interval OPC drum : 75.5 mm interval) 2. If faded areas or voids occur in a black image at intervals of 75.5 mm, or black spots occur elsewhere, the OPC drum surface is damaged. 3. If a black image is partially broken, the transfer voltage is abnormal or the transfer roller’s life has expired.
• Troubleshooting Guides: 1. Run OPC cleaning Mode Print and run the Self-test 2 or 3 times. 2. In case of 75.5 mm interval unremovable in 1, cleanly remove foreign substances stuck on the OPC location equivalent to black spots and white spots with a dry duster. 3. The transfer roller guarantees 60,000 sheets printing. If the roller’s life is expired, replace it. 4. In case of 37.7 mm interval unremovable in 1, take measures as to replace the developer cartridge and try to print out. 5. Clean the inside of the set against the paper particles and foreign matter in order not to cause the trouble.

• Code: 21
• Display: Light Image
• Description: The printed image is light, with no ghost.
• Causes: 1. Develop roller is stained when the toner of developer cartridge is almost consumed. 2. Ambient temperature is below than 10°C. 3. Bad contact caused by the toner stains between the high voltage terminal in the HVPS and the one in the set. 4. Abnormal output from the HVPS. (Run self-test and check 1-4)
• Troubleshooting Guides: 1. Check if the Toner Save Mode is off. 2. No 1 : Replace the developer cartridge and try to print out. 3. No 2 : Wait 30 minutes after printer is powered on before you start printing. 4. No3 : Clean up the contaminated area by the toner. 5. Replace the HVPS if the problems are not solved by the above four directions.

• Code: 22
• Display: Dark Image or a Black
• Description: The printed image is dark.
• Causes: 1. No charge voltage in the Main PBA. ( Perform Engine Test Mode : Diagnostic code 4 HVPS check.) 2. Charge voltage is not turned on due to the bad contacts between power supply in the side of the Developer and charge terminal of HVPS.
• Troubleshooting Guides: 1. Clean the high voltage charge terminal. 2. Check the state of the connector which connects the engine board and HVPS. 3. If steps 1 and 2 above did not correct the problem, replace the HVPS

• Code: 23
• Display: Uneven Density
• Description: Print density is uneven between left and right.
• Causes: 1. The pressure force on the left and right springs of the transfer roller is not even, the springs are damaged, the transfer roller is improperly installed, or the transfer roller bushing or holder is damaged. 2. The life of the Developer has expired. 3. The toner level is not even on the developer roller due to the bad blade.
• Troubleshooting Guides: 1. Replace both the left and right Spring Holder. 2. Problem with the toner cartridge, replace the toner cartridge and try to print out.

• Code: 24
• Display: Background
• Description: Light dark background appears in whole area of the printing.
• Causes: 1. Recycled recording paper has been used. 2. The life of the Developer has expired. 3. The up-to-down movement of the transfer roller is swift? 4. The HVPS is normal? (Perform Engine Test Mode diagnostic code 4)
• Troubleshooting Guides: 1. Quality is not guaranteed when using recycled paper. 2. Replace the toner cartridge. 3. Clean the busing on the transfer roller. 4. Replace the HVPS.

• Code: 25
• Display: Ghost (1)
• Description: Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing.
• Causes: 1. Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the electrode of the Developer. 2. Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board. 3. The life of developer is expired. 4. Transfer roller lifetime(60,000 sheets) has expired. 5. Abnormal low temperature(below 10°C). 6. Damaged cleaning blade in the developer.
• Troubleshooting Guides: 1. Clean the contaminated terminals. 2. Problem in the toner cartridge, replace the toner cartridge and try to print out. 3. Replace the engine board if not solved by the above directions 1-2. 4. If not solved by the direction 3, check the transfer roller lifetime and replace it. 5. Wait about 1 hour after power on before using printer. 6. Problem in the toner cartridge, replace the toner cartridge and try to print out.

• Code: 26
• Display: Ghost (2)
• Description: Ghost occurs at 75 mm intervals of the OPC drum in the whole printing. (When printing on card stock or transparencies using manual feeder)
• Causes: When printing on card stock thicker than normal paper or transparencies such as OHP, higher transfer voltage is required.
• Troubleshooting Guides: Select ‘Thick Mode’ on paper type menu from the software application and after use, we recommend returning to the original Mode.

• Code: 27
• Display: Ghost (3)
• Description: White ghost occurs in the black image printing at 32 mm intervals.
• Causes: 1. The life of the developer may be expired. 2. The abnormal voltage and bad contact of the terminal of the supply roller
• Troubleshooting Guides: 1. Problem in the toner cartridge, replace the toner cartridge and try to print out. 2. Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary.

• Code: 28
• Display: Ghost (4)
• Description: Ghost occurs at 47 mm intervals.
• Causes: The temperature of the fuser is maintained high.
• Troubleshooting Guides: 1. Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller. (Caution: can be deformed)

• Code: 29
• Display: Satins on the front of the page
• Description: The background on the face of the printed page is stained.
• Causes: 1. Toner leakage due to improperly sealed developer. 2. If the transfer roller is contaminated, stains on the face of page will occur.
• Troubleshooting Guides: 1. Replace the toner cartridge. 2. If the transfer roller is contaminated, run PC Cleaning Mode Print 2 or 3 times. And perform Self-Test 2 or 3 times to remove contamination.

• Code: 30
• Display: Stains on back of the page
• Description: The back of the page is stained at 56.1 mm intervals.
• Causes: 1. Transfer roller is contaminated. 2. Pressure roller is contaminated.
• Troubleshooting Guides: 1. Perform the OPC Cleaning Mode Print 2 or 3 times. Run Self-Test to remove the contamination of the transfer roller. 2. Replace the transfer roller if contaminated severely. 3. Disassemble the fuser and clean the H/R(Heat Roller) and P/R(Pressure roller). And check the area between H/R and Thermistor. If contaminated, clean the area is should not be deformed.

• Code: 31
• Display: Blank Page Print out (1)
• Description: Blank page is printed.
• Causes: Bad ground contacts in OPC and/or developer.
• Troubleshooting Guides: Remove contamination of the terminals of the toner cartridge and the printer.

• Code: 32
• Display: Blank Page Print out (2)
• Description: 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print.
• Causes: 1. Bad ground contacts in OPC and/or developer. 2. Abnormal solenoid.
• Troubleshooting Guides: 1. Remove contamination of the terminals of the toner cartridge. 2. Perform the engine self test using Engine Test Mode diagnostic Mode code 0 if the Solenoid is normal. 3. If not solved by the above directions 1-2, Replace the engine board. 4. Turn the power off, clear the print job on the computer, and try printing again.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

Contact us to get support with Samsung SCX4216F Error case

Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/
Or click here to get more ways.