Samsung SCX3200 model and fix error codes list
– Compatible Printer model: Samsung SCX3200
– Samsung SCX3200 Error Codes with quick guides:
- Code: C1-1110
- Display: Prepare new toner cartridge.
- Description: A small amount of toner is left in the cartridge. Status LED : Red blinking.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Print the supply information report. Check the life remaining of the toner cartridge. (under 10% remaining) If its life is at the end, turn the machine off and replace the toner cartridge with new one. ** Supply information report can be available in tech mode.
- Code: C1-1120
- Display: Replace with new toner cartridge.
- Description: A toner cartridge has almost reached its estimated cartridge life. Status LED – Red is on.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1130
- Display: End of life, Replace with new toner cartridge.
- Description: The toner cartridge is at the end of its life. Status LED – Red is on.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1411
- Display: Toner cartridge is not installed. Install the cartridge.
- Description: The data of CRUM is not detected. 1. Toner cartridge is not placed in the set. 2. Physical obstacle is jamming the electronic signal through the modular jack. 3. The signal from set is not proper.
- Troubleshooting Guides: 1. Open the scan unit. 2. Open the inner cover. 3. Insert the toner cartridge into the machine.
- Code: C1-1512
- Display: Toner cartridge is not compatible. Check user’s guide
- Description: Toner cartridge is not compatible. Machine doesn’t print.
- Troubleshooting Guides: 1. Print the supply information report. Check information of the toner cartridge. 2. If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
- Code: M1-1713
- Display: Paper jam in tray 1.
- Description: Paper transport jam. (paper Input section) – The paper has not reached the tray1 feed sensor within predetermined time after pick up. – Status LED : Orange color is on.
- Troubleshooting Guides: 1. Open the scan unit first and then the inner cover 2. Close the inner cover and the scan unit in order. The 3. If the paper does not eject, remove the jammed paper by gently pulling it straight out.jammed paper is automatically ejected from the machine.
- Code: M1-5712
- Display: Paper is empty in tray 1 Load paper.
- Description: There is no paper in the tray. Status LED –Red color is on.
- Troubleshooting Guides: 1. Open front door and pinch the paper length guide and pull it out to extend the tray. 2. Flex or fan the edge of the paper stack to separate the pages before loading the paper. Insert the paper into the tray. 3. Load paper with the print side facing up. Make sure that all four corners are flat in the tray. 4. Pinch the paper length guide to adjust the guide so that it is flush up against the rear edge of the paper; then pinch the paper width guides so they are flush against the sides of the paper.
- Code: M2-1114
- Display: Paper jam in tray 1.
- Description: Paper transport jam. (paper Input section) – The paper has not reached the tray1 feed sensor within predetermined time after pick up. – Status LED : Orange color is on.
- Troubleshooting Guides: 1. Open the scan unit. 2. Remove the jammed paper by gently pulling it straight out. If you do not see the paper in this area, go to the next step. 1. Open the inner cover. 2. Open the fuser unit cover. 3. Remove the jammed paper by gently pulling it straight out. If you do not see the jammed paper, go to the next step. 1. Pull the toner cartridge out and remove the jammed paper by gently pulling it straight out. 2. Insert the toner cartridge back into the machine. 3. Close the inner cover and the scan unit in order. Printing automatically resumes.
- Code: M3-2130
- Display: Out-Bin Full.
- Description: Too much paper in output bin tray or the bin full sensor actuator or sensor is defective. Status LED – Red is on. Printer does not print
- Troubleshooting Guides: 1. Remove paper from the output tray. The machine resumes printing. Machine can hold up to 50 sheets (80 g/m2) of plain paper. In order to prevent Out-bin full error again, use output tray guide such as following picture.
- Code: S2-4110
- Display: Door is open. Close the door.
- Description: door is open or door sensor is defective Status LED – Red is on
- Troubleshooting Guides: 1. Check whether the door is closed perfectly. 2. Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
- Code: S3-3121
- Display: Scanner locked error.
- Description: The scanner can’t work properly. When moving the scanner, an abnormal home position checking of the sensor is occurred. Home position could not be checked because of abnormal symptoms or stop of scan motor stall.
- Troubleshooting Guides: 1. Power Off/On 2. Check situation is same or not. usually scanner locked error would be cleared. 3. If scanner locked error is still not cleared, check if the home sensor or scanner motor is operated properly.
- Code: S3-3122
- Display: Scanner Shading Error.
- Description: Machine does not copy properly. (it can be print white paper) /Scanner can’t make shading data because of following reason: – AFE detection is failed – Shading check sum is failed – Scanner CIS is defective – Scanner Motor not working
- Troubleshooting Guides: 1. Enter tech mode. (refer to 4.1.5) 2. Select “SD” menu using Up/Dn key. 3. Press Start Key. Shading report will be printed such as below images after machine starting scan shading. 4. Check shading report if result of waveform for each color is irregular or very low level, try again 2-3. if result is still produced even though try again, change CIS or main board.
Solve Samsung SCX3200 Error codes
- Code: S6-3121
- Display: Wireless Network not installed.
- Description: Machine does not detect wireless network card even thought card is connected physically. This error is occurred when machine booting up.
- Troubleshooting Guides: 1. Check Network configuration Report. 2. Check wireless card connector is inserted to socket well. 3. Replace wireless card module to new one. Reference If wired network cable is connected, wireless does not work even though all of setting is completed and it has no H/W errors. Please check it without wired network cable.
- Code: S6-3123
- Display: IP address conflict.
- Description: Machine IP address is conflict to other machine. Machine can’t print data from Host PC. (Copy/Report can work)
- Troubleshooting Guides: Change IP address.
- Code: U1-2113
- Display: Fuser Unit Failure #U1-2113 : Turn off then on.
- Description: Fuser Unit is transferred Power.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
- Code: U1-2131
- Display: Fuser Unit Failure #U1-2131 : Turn off then on.
- Description: The Fuser is being diagnosed for Low Heat Error.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
- Code: U1-2141
- Display: Fuser Unit Failure #U1-2141 : Turn off then on.
- Description: The Fuser is being diagnosed for Over Heat Error.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if there is any jammed paper in fuser unit. C. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
- Code: U2-5111
- Display: Black LSU Unit Failure #U2-5111 : Turn off then on.
- Description: Black LSU occurs Lready Error.
- Troubleshooting Guides: 1. Turn the machine on and turn it off again. Has the error message disappeared? 2. If the problem persists, replace the LSU unit. Caution Never remove the LD PBA with Power on.
- Code: U2-5113
- Display: Black LSU Unit Failure #U2-5113 : Turn off then on.
- Description: – Black LSU occurs Hsync Error. 1. LD is broken. 2. LD harness is not connected correctly.
- Troubleshooting Guides: 1. Turn the machine on and turn it off again. Has the error message disappeared? 2. If the problem persists, replace the LSU unit. Caution Never remove the LSU cover.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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