Samsung Msys5200 model and fix error codes list

Samsung Msys5200 model and fix error codes list

– Compatible Printer model: Samsung Msys5200
– Samsung Msys5200 Error Codes with quick guides:

• Code: 01
• Display: DOCUMENT JAM
• Description: The loaded document has jammed in the feeder.
• Troubleshooting Guides: Clear the document jam.

• Code: 02
• Display: DOOR OPEN
• Description: The top cover is not securely latched.
• Troubleshooting Guides: Press down on the cover until it clicks in place.

• Code: 03
• Display: FUSER ERROR
• Description: There occurs a problem in the fuser unit.
• Troubleshooting Guides: Unplug the power code and plug it back in. If the problem still persists, please call for service.

• Code: 04
• Display: JAM/NO CARTRIDGE
• Description: Recording paper has jammed inside the unit, or the toner cartridge is not installed.
• Troubleshooting Guides: Clear the jam, or install the cartridge

• Code: 05
• Display: LINE ERROR
• Description: Your unit cannot connect with the remote machine, or has lost contact because of a problem on the phone line.
• Troubleshooting Guides: Try again. If failure persists, wait an hour or so for the line to clear, then try again. Or, turn the ECM mode on.

• Code: 06
• Display: LOAD DOCUMENT
• Description: You have attempted to set up a sending operation with no document loaded.
• Troubleshooting Guides: Load a document and try again.

• Code: 07
• Display: LSU ERROR
• Description: There occurs a problem in the LSU (Laser Scanning Unit).
• Troubleshooting Guides: Unplug the power code and plug it back in. If the problem still persists, please call for service.

• Code: 08
• Display: MEMORY FULL
• Description: The memory is full.
• Troubleshooting Guides: Either delete unnecessary documents, or retransmit after more memory becomes available, or split the transmission into more than one operation.

• Code: 09
• Display: NO ANSWER
• Description: The remote machine has not answered after all the redial attempts.
• Troubleshooting Guides: Try again. Make sure the remote machine is operational.

• Code: 10
• Display: NO. NOT ASSIGNED
• Description: The one-touch or speed dial location you tried to use has no number assigned to it.
• Troubleshooting Guides: Dial the number manually with the keypad, or assign a number.

• Code: 11
• Display: NO PAPER
• Description: The recording paper has run out.
• Troubleshooting Guides: Load the recording paper.

• Code: 12
• Display: OVER HEAT
• Description: The printer part in your unit has overheated.
• Troubleshooting Guides: Please wait until it cools down. If you cannot solve the problem, please call for service.

Solve Samsung Msys5200 Error codes

• Code: 13
• Display: PAPER JAM 0
• Description: Recording paper has jammed in the paper feeding area.
• Troubleshooting Guides: Press Stop and clear the jam.

• Code: 14
• Display: PAPER JAM 2
• Description: Jammed paper still remains inside the unit.
• Troubleshooting Guides: Clear the jam.

• Code: 15
• Display: POLLING ERROR
• Description: The remote fax machine you want to poll is not ready to respond to your poll. Or When setting up to poll another fax machine, you have used an incorrect poll code.
• Troubleshooting Guides: The remote operator should know in advance that you are polling and have their fax unit loaded with the original document. Enter the correct poll code.

• Code: 16
• Display: POWER FAILURE
• Description: A power failure has occurred.
• Troubleshooting Guides: If documents have been stored in the memory, a Power Failure Report will be printed automatically when the power is restored.

• Code: 17
• Display: RECEIVE ERROR
• Description: A fax has not been received successfully.
• Troubleshooting Guides: A problem with the facsmile communications has occurred. Ask the sender to try again.

• Code: 18
• Display: RETRY REDIAL ?
• Description: The machine is waiting for a specified time interval to redial a previously busy station.
• Troubleshooting Guides: You can press Start to immediately redial, or Stop to cancel the redial operation.

• Code: 19
• Display: SEND ERROR
• Description: Your fax has not gone through successfully.
• Troubleshooting Guides: A problem with the facsmile communications has occurred. Try again.

• Code: 20
• Display: TONER EMPTY
• Description: The toner cartridge has run out. The machine stops.
• Troubleshooting Guides: Replace with a new toner cartridge.

• Code: 21
• Display: TONER LOW
• Description: The toner is almost empty.
• Troubleshooting Guides: Take out the toner cartridge and gently shake it. Using this way, you can temporarily re-establish the print quality.

• Code: 22
• Display: WARMING UP
• Description: The printer is warming up and is off-line.
• Troubleshooting Guides: Wait until the printer is on-line.

• Code: 23
• Display: Vertical black line and band
• Description: 1. Bad blade of Toner cartridge 2. LSU
• Troubleshooting Guides: 1. Change Toner cartridge 2. Replace LSU

• Code: 24
• Display: Vertical white line
• Description: 1. LSU window contamination 2. Toner cartridge
• Troubleshooting Guides: 1. Clean LSU window 2. If not LSU, change Toner cartridge

• Code: 25
• Display: No image
• Description: 1. Seal tape is removed? 2. GND OPC is well grounded? 3. LSU running well? 4. Biss voltage is normal? 5. Lower toner?
• Troubleshooting Guides: 1. Removing seal tipe 2. Measure the resistance between frame ground and the ground spring attached frame. Confirm stable ground. Unless bad ground, detach cabinet, check where is bad point 3.Adjust LSU or replace it 4. Normal Dev bias = -300V 5. Shake toner cartridge and print.If a liitke good, toner is empty

• Code: 26
• Display: Light image
• Description: 1. Check seal tape removing 2. LSU light power normal? 3. Enough toner? 4. High charger voltage? 5. Lower bias voltage 6. Contamination of high voltage contact 7. Transfer volatge and roller
• Troubleshooting Guides: 1. Check and remove tape 2. LSU light power check is difficult. Compare with new one and check. 3. Check toner and developer counter 4-5. Measure all high voltage output 6. Leakage toner cause bad contact and increase contact resistance. Clean contaminated area.

• Code: 27
• Display: Dark image
• Description: 1. LSU light power normal? 2. Bias voltage output is high? 3. Video data is always supplied?
• Troubleshooting Guides: 1. Check the rated level and replace 2. Set to power rating 3. Replace defected board

• Code: 28
• Display: Background
• Description: 1. High voltage output is normal? 2. C/R of Toner cartridge is contaminated?
• Troubleshooting Guides: 1. Adjust to the rated status 2. Replace Toner cartridge

• Code: 29
• Display: Ghost
• Description: 1. High voltage output 2. Bad high voltage contact
• Troubleshooting Guides: 1. Check every high voltage 2. Clean the inside machine or replace toner cartridge

• Code: 30
• Display: Stains on back of paper
• Description: 1. Contamination of transfer roller 2. Stains of paper path 3. Pressure roller’s contamination
• Troubleshooting Guides: 1. Clean the transfer roller with vaccum cleaner 2. Clean the area of paper path with cloth or air cleaner. 3. Remove fuser and replace it

• Code: 31
• Display: Poor Fusing
• Description: 1. Use recommended paper? 2. Check fusing temperature 3. The machine was under the low temperature for a long time?
• Troubleshooting Guides: 1. Should use recommended paper 2. Check engine board. If you have not thermometer, measure the thermistor voltage to CPU, If 2.98V+-5% in printing CPU works well. Then, disassemble fuser and check the thermistor contact and thermistor. 3. Re-check after putting the machine in the warm place for certain period.

• Code: 32
• Display: Partial blank image (not periodic)
• Description: 1. Toner is low? 2. The toner cartridge is out of position?
• Troubleshooting Guides: 1. Replace Toner cartridge 2. Checkand adjust

• Code: 33
• Display: Partial blank image (periodic)
• Description: 1. Develope roller scar or particle 2. Scar or particle (94 mm) 3. Transfer roller scar or particle (47 mm)
• Troubleshooting Guides: 1-2. Replace toner cartridge 3. Replace transfer roller

• Code: 34
• Display: Different image density (left and right)
• Description: 1. Charge roller’s pressure force unbalance 2. Dev. roller and OPC or Dev. roller and blade’s pressure force unbalance 3. Transfer roller’s pressure force unbalance of each side
• Troubleshooting Guides: 1-2. Change toner cartridge 3. Check left and right spring of transfer roller and the spring pressing the developer inside the machine

• Code: 35
• Display: Horizonral band
• Description: 1. Unstable high voltage contact 2. Charge roller’s contamination 3. Contamination of heat roller 4. Malfunction of LSU
• Troubleshooting Guides: 1. Clean each contact and check good contact 2. Clean charge roller 3. Replace fuser unit 4. Check engine B’d

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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