Samsung ML1865W model and fix error codes list
– Compatible Printer model: Samsung ML1865W
– Samsung ML1865W Error Codes with quick guides:
- Code: C1-1110
- Display: Prepare new toner cartridge.
- Description: The toner cartridge has reached its estimated cartridge life.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Print the supply information report. Check the life remaining of the toner cartridge. (under 10% remaining) If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1120, C1-1130
- Display: Replace with new toner cartridge
- Description: The toner cartridge has almost reached its estimated cartridge life.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
- Code: C1-1411
- Display: Toner cartridge is not installed. Install the cartridge.
- Description: The data of CRUM is not detected. 1. Toner cartridge is not placed in the set. 2. Physical obstacle is jamming the electronic signal through the modular jack. 3. The signal from set is not proper.
- Troubleshooting Guides: 1. Open the top cover. 2. Check if the toner cartridge is installed. Remove and re-install it. 3. Close the top cover.
- Code: C1-1512
- Display: Toner cartridge is not compatible. Check user’s guide.
- Description: Toner cartridge is not compatible. Machine doesn’t print.
- Troubleshooting Guides: 1. Print the supply information report. Check information of the toner cartridge. 2. If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
- Code: M1-1013
- Display: Paper jam in tray.
- Description: Paper transport jam. (paper Input section) – The paper has not reached the tray1 feed sensor within predetermined time after pick up.
- Troubleshooting Guides: 1. Clear the jammed paper. (Refer to 4.1.3 Jam Removal) 2. If the jam occurrs continually, check the surface of pick up roller. If its surface is contaminated, clean or replace the pick up roller.
- Code: M1-5012
- Display: Paper is empty in tray. Load paper.
- Description: There is no paper in the tray.
- Troubleshooting Guides: 1. Open front cover and pinch the paper length guide and pull it out to extend the tray. NOTE Because the machine is very light, it can move when you open and close the tray or install and remove the toner cartridge. Be careful not to move the machine when performing these tasks. 2. Flex or fan the edge of the paper stack to separate the pages before loading the paper. Insert the paper into the tray. 3. Load paper with the print side facing up. Make sure that all four corners are fl at in the tray.
- Code: M2-1114
- Display: Paper jam inside of machine.
- Description: Paper has jammed.
- Troubleshooting Guides: 1. Open the top cover. Check if the paper has jammed. If there is the jammed paper, remove it. (Refer to 4.1.3 Jam Removal) 2. If the error message in Smart Panel is not disappered, check the Regi sensor and actuator. If they are defective, replace them.
- Code: S2-4110
- Display: Door is open. Close the door.
- Description: Door is open or the cover open sensor is defective.
- Troubleshooting Guides: 1. Check whether the door is closed perfectly. 2. Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
- Code: S6-3121
- Display: Wireless Network not installed.
- Description: Machine does not detect wireless network card even thought card is connected physically. This error is occurred when machine booting up.
- Troubleshooting Guides: 1. Check Network confi guration Report. 2. Check wireless card connector is inserted to socket well. 3. Replace wireless card module to new one.
- Code: S6-3123
- Display: IP address confl ict
- Description: Machine IP address is confl ict to other machine. Machine can’t print data from Host PC (but, Report printing available)
- Troubleshooting Guides: Change IP address. ** IP Change Method 1. Connect USB. 2. Execute PSU. 3. Select Network Confi guration Menu. 4. Change IP. 5. Press “adapt” button.
- Code: U1-2113
- Display: Fuser Unit Failure #U1-2113. Please turn off then on.
- Description: Fuser Unit is transferred Power.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
- Code: U1-2131
- Display: Fuser Unit Failure #U1-2131. Please turn off then on.
- Description: The Fuser is being diagnosed for Low Heat Error.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
Solve Samsung ML1865W Error codes
- Code: U1-2141
- Display: Fuser Unit Failure #U1-2141. Please turn off then on.
- Description: The Fuser is being diagnosed for Over Heat Error.
- Troubleshooting Guides: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if there is any jammed paper in fuser unit. C. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
- Code: U2-5111, U2-5113
- Display: Black LSU Unit Failure: #U2-5111. Please turn off then on. Black LSU Unit Failure: #U2-5113. Please turn off then on.
- Description: Black LSU occurs Lready Error.
- Troubleshooting Guides: 1. Turn the machine on and turn it off again. Has the error message disappeared? 2. Check if the LSU connector is connected properly. Reconnect it. 3. If the problem persists, replace the LSU.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
Contact us to get support with Samsung ML1865W Error case
Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/
Or click here to get more ways.