Samsung CLX3185 model and fix error codes list
– Compatible Printer model: Samsung CLX3185
– Samsung CLX3185 Error Codes with quick guides:
- Code: 01
- Display: The motor does not work properly.
- Description: Check if the motor is working. If the motor is not working, reconnect the motor connector or replace the motor.
- Troubleshooting Guides: Ask the sender to try again.
- Code: 02
- Display: Temperature sensor has some problem.
- Description: 1. Turn the power button off and on. 2. Check the output of the temp. sensor. 3. Replace the main board.
- Troubleshooting Guides: Try again.
- Code: A1-1113
- Display: Error #A1-1113
- Description: Your machine’s memory has become full while trying to store an original into memory.
- Troubleshooting Guides: To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available.
- Code: A3-3311
- Display: Error #A3-3311
- Description: Connection with the SMTP server failed.
- Troubleshooting Guides: Check the server settings and the network cable.
- Code: C1-2110
- Display: Prepare Toner
- Description: Small amount of toner is left in the yellow cartridge. The estimated cartridge life of toner is close.
- Troubleshooting Guides: Prepare a new cartridge for a replacement.
- Code: C1-2120, C1-2130
- Display: Replace Toner
- Description: The yellow toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
- Troubleshooting Guides: If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues.
- Code: C1-2411
- Display: Install toner
- Description: The yellow toner cartridge is installed improperly or not installed.
- Troubleshooting Guides: Reinstall the toner cartridge two or three times to confirm it is seated properly.
- Code: C1-2512
- Display: Not compatible Yellow toner
- Description: The yellow toner cartridge is not suitable for your machine.
- Troubleshooting Guides: Install the yellow toner cartridge with a Samsung-genuine cartridge
- Code: C1-3110
- Display: Prepare Toner
- Description: Small amount of toner is left in the magenta cartridge. The estimated cartridge life of toner is close.
- Troubleshooting Guides: Prepare a new cartridge for a replacement.
- Code: C1-3120, C1-3130
- Display: Replace Toner
- Description: The magenta toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
- Troubleshooting Guides: If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues.
- Code: C1-3411
- Display: Install Toner
- Description: The magenta toner cartridge is installed improperly or not installed.
- Troubleshooting Guides: Reinstall the toner cartridge two or three times to confirm it is seated properly.
- Code: C1-3512
- Display: Not compatible magenta toner
- Description: The magenta toner cartridge is not suitable for your machine.
- Troubleshooting Guides: Install the yellow toner cartridge with a Samsung-genuine cartridge
Solve Samsung CLX3185 Error codes
- Code: C1-4110
- Display: Prepare Toner
- Description: Small amount of toner is left in the cyan cartridge. The estimated cartridge life of toner is close.
- Troubleshooting Guides: Prepare a new cartridge for a replacement.
- Code: C1-4120, C1-4130
- Display: Replace Toner
- Description: The cyan toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
- Troubleshooting Guides: If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues.
- Code: C1-4411
- Display: Install toner
- Description: The cyan toner cartridge is installed improperly or not installed.
- Troubleshooting Guides: Reinstall the toner cartridge two or three times to confirm it is seated properly.
- Code: C1-4512
- Display: Not compatible cyan toner
- Description: The cyan toner cartridge is not suitable for your machine.
- Troubleshooting Guides: Install the yellow toner cartridge with a Samsung-genuine cartridge
- Code: C1-5110
- Display: Prepare Toner
- Description: Small amount of toner is left in the black cartridge. The estimated cartridge life of toner is close.
- Troubleshooting Guides: Prepare a new cartridge for a replacement.
- Code: C1-5120, C1-5130
- Display: Replace Toner
- Description: The black toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
- Troubleshooting Guides: If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues.
- Code: C1-5411
- Display: Install Toner
- Description: The black toner cartridge is installed improperly or not installed.
- Troubleshooting Guides: Reinstall the toner cartridge two or three times to confirm it is seated properly.
- Code: C1-5512
- Display: Not compatible Black toner
- Description: The black toner cartridge is not suitable for your machine.
- Troubleshooting Guides: Install the yellow toner cartridge with a Samsung-genuine cartridge
- Code: C3-1110
- Display: Prepare IMG unit
- Description: The estimated life of imaging unit is close.
- Troubleshooting Guides: Prepare a imaging unit for replacement
- Code: C3-1130
- Display: Replace IMG unit
- Description: The imaging unit has almost reached its estimated life.
- Troubleshooting Guides: Replace the imaging unit with a new one
- Code: C5-1110
- Display: Prepare new Transfer belt
- Description: The transfer unit (ITB) has almost reached its estimated life.
- Troubleshooting Guides: The estimated life of a transfer unit (ITB) is close.
- Code: C5-1120
- Display: Replace new Transfer belt
- Description: The transfer unit (ITB) has almost reached its estimated life.
- Troubleshooting Guides: Prepare the transfer unit (ITB) with a new one.
- Code: C5-3110, C5-3120
- Display: Replace new Transfer roller
- Description: The transfer roller has almost reached its estimated life.
- Troubleshooting Guides: Replace the transfer roller with a new one.
- Code: C6-1110
- Display: Replace Fuser Soon
- Description: The estimated life of fuser unit is close.
- Troubleshooting Guides: Prepare a fuser unit for replacement.
- Code: C6-1120
- Display: Replace new Fuser unit
- Description: The fuser unit has almost reached its estimated life.
- Troubleshooting Guides: Replace the fuser unit with a new one
- Code: C7-1311
- Display: Not Installed Waste tank
- Description: The waste toner container is not installed.
- Troubleshooting Guides: Install the waste toner container.
- Code: M1-1113
- Display: Paper Jam in Tray1
- Description: The paper has not reached the feed1 sensor within normal time after pick up.
- Troubleshooting Guides: 1. Clear the jam. 2. Check if the holder pad or pick up roller rubber has worn out. Replace the holder pad or pick up roller. 3. If the problem persists, replace the pick up solenoid.
- Code: M2-1211
- Display: Paper Jam inside machine
- Description: At power-on / warm up, the registration sensor has detected the paper.
- Troubleshooting Guides: 1. Clear the jam. 2. Check if the holder pad or pick up roller rubber has worn out. Replace the holder pad or pick up roller. 3. If the problem persists, replace the pick up solenoid.
- Code: M3-1111
- Display: Paper Jam in exit area
- Description: At power-on / warm up, the exit sensor has detected the paper.
- Troubleshooting Guides: Clear the jam.
- Code: M3-2130
- Display: Output bin full Remove paper
- Description: The output tray is full. Or the sensor is not facing down.
- Troubleshooting Guides: Remove papers from the output tray, the machine resumes printing. Or make sure the sensor is facing down.
- Code: S2-4110
- Display: Door open Close it
- Description: Ther front door is not securely latched.
- Troubleshooting Guides: 1. Close the door until it locks into place. 2. Check if the cover open switch is work properly. If it is defective, replace it. 3. If the problem persists, replace the main PBA.
- Code: U1-1211
- Display: Error #U1-1211 Turn off then on
- Description: Low heat error has occurred.
- Troubleshooting Guides: Refer to the fuser error troubleshooting.
- Code: U1-2112
- Display: Error #U1-2112 Turn off then on
- Description: Abnormal ADC has occurred. ZeroCross Signal detect error has occurred.
- Troubleshooting Guides: Is the thermistor resistance value in 300-450Kohm? Yes : Replace the thermistor. No : Replace the fuser unit. If the problem persist after replacing the fusur unit, replace the SMPS board or Main board.
- Code: U1-2121
- Display: Error #U1-2121 Turn off then on
- Description: Over heat error has occurred.
- Troubleshooting Guides: Refer to the fuser error troubleshooting.
- Code: U2-1112
- Display: Error #U2-1112 Turn off then on
- Description: LSU has some problem.
- Troubleshooting Guides: Turn off the machine then on. If the problem persist, replace the LSU unit.
- Code: U2-1114
- Display: Error #U2-1114 Turn off then on
- Description: LSU does not work but the Lready signal is detected.
- Troubleshooting Guides: Turn off the machine then on. If the problem persist, replace the LSU unit.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Samsung printer reset software introduction:
Notes before resetting Samsung printer:
– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Samsung printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
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