Samsung CLP415 Series model and fix error codes list

– Compatible Printer model: Samsung CLP415 Series
– Samsung CLP415 Series Error Codes with quick guides:

Code: A1-1210
Display: Error #A1-1210 Call for service
Description: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if there are any obstacles or paper around the fuser unit. 4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If the problem persists, replace the main board.

Code: A1-2112, A1-3612
Display: Error #Call for service
Description: The OPC/Deve motor does not operate. / The OPC/Deve motor is operating but is recognized as stop status.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and OPC/Deve motor are correct. 4) If the connection is OK, replace the OPC/Deve motor. 5) If the problem persists, replace the main board.

Code: A1-4111, A1-4112
Display: Error # Call for service
Description: The transfer roller can’t move the engage/disengage position.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and Feed drive unit are correct. 4) If the connection is OK, replace the step motor of the Feed drive unit. 5) If the problem persists, replace the main board.

Code: A1-4310
Display: Error #A1-4310 Call for service
Description: The motor for ITB unit does not operate normally.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the main drive unit are correct. 4) If the connection is OK, replace the main drive unit. 5) If the problem persists, replace the main board.

Code: A2-1210, A2-2110
Display: Error # Call for service
Description: The SMPS fan or Fuser fan does no operate normally.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the related fan is correct. 4) If the connection is OK, replace the defective fan.

Code: A3-3211, A3-3212
Display: Error # Call for service
Description: The inner temperature sensor is defective.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.

Code: A3-3311, A3-3312
Display: Error # Call for service
Description: The outer temperature sensor is defective.
Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.

Code: A3-3320
Display: Not proper room temp. Move set
Description: The value of the outer temperature sensor is out of normal area.
Troubleshooting Guides: 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it.

Code: C2-2110, C2-3110
Display: Prepare Toner
Description: The remaining toner cartridge is less than 10%
Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2-2120, C2-2150, C2-3120
Display: Replace Toner
Description: The toner cartridge is at the end of its life.
Troubleshooting Guides: 1) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2-2320, C2-2410, C2-3320
Display: Error # Install [color[ toner Install [color] toner cartridge
Description: The toner cartridge is not installed or the CRUM has some problem.
Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.

Code: C2-2512, C2-3512
Display: Not Compatible [color] toner cart.
Description: Toner cartridge is not compatible.
Troubleshooting Guides: 1) Print the supply information report. Check information of the toner cartridge. 2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Samsung CLP415 Series error code and quick guides

Solve Samsung CLP415 Series Error codes

Code: C2-3150, C2-4120, C2-4150
Display: Replace Toner
Description: The toner cartridge is at the end of its life.
Troubleshooting Guides: 1) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2-3410, C2-4320, C2-4410
Display: Error # Install [color[ toner Install [color] toner cartridge
Description: The toner cartridge is not installed or the CRUM has some problem.
Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.

Code: C2-4110, C2-5110
Display: Prepare Toner
Description: The remaining toner cartridge is less than 10%
Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2-4512, C2-5512
Display: Not Compatible [color] toner cart.
Description: Toner cartridge is not compatible.
Troubleshooting Guides: 1) Print the supply information report. Check information of the toner cartridge. 2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Code: C2-5120, C2-5150
Display: Replace Toner
Description: The toner cartridge is at the end of its life.
Troubleshooting Guides: 1) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2-5320, C2-5410
Display: Error # Install [color[ toner Install [color] toner cartridge
Description: The toner cartridge is not installed or the CRUM has some problem.
Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.

Code: C5-1110, C5-1120
Display: Prepare new Transfer belt Replace new Transfer belt
Description: The ITB Unit is at the end of its life.
Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the ITB unit. 2) If its life is at the end, turn the machine off and replace the ITB unit with new one.

Code: C5-1310
Display: Install TR belt unit.
Description: The ITB Unit is not installed properly.
Troubleshooting Guides: 1) Turn the machine off. Remove and reinstall the ITB unit. 2) Turn the machine on. If the problem persists, replace the ITB unit.

Code: C5-1410
Display: Not compatible transfer belt.
Description: The ITB unit is not compatible.
Troubleshooting Guides: 1) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one.

Code: C5-1710
Display: Transfer Belt Error
Description: The ITB home position sensor has the problem.
Troubleshooting Guides: 1) Turn the machine off. Replace the ITB Unit.

Code: C6-1110, C6-1120
Display: Replace Fuser Soon Replace newReplace new Tray1 roller Replace new Tray1 roller Fuser unit
Description: The fuser unit is at the end of its life.
Troubleshooting Guides: 1) If its life is at the end, turn the machine off and replace the fuser unit with new one.

Code: C7-1110
Display: Waste toner Full Replace new one
Description: The waste toner container is at the end of its life.
Troubleshooting Guides: 1) If its life is at the end, turn the machine off and replace the waste toner container with new one.

Code: C7-1311
Display: Not Installed Waste tank
Description: The waste toner container is not installed
Troubleshooting Guides: 1) Check if the waste toner container is installed properly. 2) Remove and reinstall the waste toner container.

Code: C9-1112, C9-1116
Display: Replace new Tray1 roller Replace new Tray1 roller
Description: The pick up roller or reverse roller is at the end of its life.
Troubleshooting Guides: 1) Turn the machine off. 2) Replace the pick up roller Assy and reverse roller Assy.

Code: M1-1110
Display: Paper Jam in Tray 1
Description: The jammed paper has occurred in the tray1.
Troubleshooting Guides: 1) Remove the jammed paper. 2) If the jammed paper occurs continually, check the followings. a) Check if the pick up/forward/reverse roller are worn out or contaminated. Clean the contaminated part or replace it. b) Check if the actuator is assembled correctly. 3) Check the pick up clutch and regi clutch operation. If they are defective, replace them.

Code: M1-5112
Display: Paper Empty in Tray1
Description: Paper is empty in Tray1
Troubleshooting Guides: 1) Take off the cassette. If there is no paper on the tray, load the paper. 2) If the problem persists, check the following. a) Check if the paper empty sensor is contaminated or defective. Replace it.

Code: M2-1110, M2-1116
Display: Paper Jam inside machine Paper jam or empty
Description: The jammed paper has occurred inside machine.
Troubleshooting Guides: 1) Remove the jammed paper. 2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the FRAME-RETARD unit is assembled properly. c) Check if the pick up clutch, regi clutch, feed drive unit are working normally. If there is a defective part, replace it.

Code: M3-1110
Display: Paper Jam in exit area
Description: The jammed paper has occurred in the exit area.
Troubleshooting Guides: 1) Remove the jammed paper. 2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. c) Check if the FRAME-EXIT unit has any defective parts. Replace the FRAME-EXIT.

Code: M3-2130
Display: Output bin full Remove paper
Description: The machine detected that the output tray has got full or the bin-full sensor is defective.
Troubleshooting Guides: 1) Remove the paper on the output tray. 2) Check if the Bin-full Sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.

Code: S2-4120
Display: Door open Close it
Description: Door is open or the cover open switch is defective.
Troubleshooting Guides: 1) Check if the front cover is closed perfectly. 2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace the HVPS board.

Code: S5-3110
Display: Error #S5-3110 Call for service
Description: The communication error between main board and OPE board has occurred.
Troubleshooting Guides: 1) Turn the machine off then on. 2) If the problem persists, check the followings. a) Check the connection between main board and OPE board. Reconnect the harness. b) If the connection is OK, replace the main board or OPE board.

Code: S6-3123, S6-3128
Display: Network Problem: IP Conflict 802.1x Network Error
Description: IP address conflicts with that of other system.
Troubleshooting Guides: 1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server.

Code: U1-2132, U1-2315, U1-2320
Display: Error # Turn off then on
Description: The temperature control of fuser unit is abnormal.
Troubleshooting Guides: 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board.

Code: U1-2330, U1-2334
Display: Error # Turn off then on
Description: The temperature control of fuser unit is abnormal.
Troubleshooting Guides: 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board.

Code: U1-2340, U1-234H
Display: Error # Turn off then on
Description: The temperature control of fuser unit is abnormal.
Troubleshooting Guides: 1) Check if the input voltage is normal. 2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector. 3) Turn the machine on. Is the error message is disappeared? 4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board.

Code: U2-6122, U2-6142
Display: Error # Turn off then on
Description: LSU Motor does not work normally. / LSU Hsync signal is abnormal.
Troubleshooting Guides: 1) Check if the LSU harness on the main board is connected properly. 2) If it is OK, check that the LSU harness on LSU board is connected properly. 3) Check if the LSU harness is defective. 4) If the problem persists, replace the LSU. 5) If the problem persists after replacing LSU, replace the main board.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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Samsung CLP415 Series model and fix error codes list