Repair Canon MF810Cdn Printer Error Codes Canon Servie Tool
– Printer model: Canon MF810Cdn
– Error codes on Canon MF810Cdn model and its description:
– Canon MF810Cdn printer Error Codes and quick guide to troubleshooting:
- Code: E001 A001
- Description: Fixing Main Thermistor high temperature detection error
- Causes: The Fixing Main Thermistor detected 265 deg C or higher for 0.1 sec or longer.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E001 A002
- Description: Fixing Sub Thermistor (Front) high temperature detection error
- Causes: The Fixing Sub Thermistor (Front) detected 290 deg C or higher for 0.1 sec or longer.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E001 A003
- Description: Fixing Sub Thermistor (Rear) high temperature detection error
- Causes: The Fixing Sub Thermistor (Rear) detected 290 deg C or higher for 0.1 sec or longer.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E001 A004
- Description: Fixing Main Thermistor high temperature detection error
- Causes: The Fixing Main Thermistor detected 270 deg C or higher.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E001 A005
- Description: Fixing Sub Thermistor (Front) high temperature detection error
- Causes: The Fixing Sub Thermistor (Front) detected 295 deg C or higher.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E001 A006
- Description: Fixing Sub Thermistor (Rear) high temperature detection error
- Causes: The Fixing Sub Thermistor (Rear) detected 295 deg C or higher.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E002 A001
- Description: Fixing Main Thermistor temperature increase detection error
- Causes: The Fixing Main Thermistor detected a temperature increase of 1 deg C for less than 5 sec from turning ON the main power until start of PI control.
- Solutions: [Related parts] • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Fixing Assembly (Unit of replacement: Fixing Assembly) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E002 A002
- Description: Fixing Main Thermistor open circuit detection error
- Causes: The Fixing Main Thermistor detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control.
- Solutions: [Related parts] • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Fixing Assembly (Unit of replacement: Fixing Assembly) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E002 A003
- Description: Fixing Sub Thermistor (Front) open circuit detection error
- Causes: The Fixing Sub Thermistor (Front) detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control.
- Solutions: [Related parts] • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Fixing Assembly (Unit of replacement: Fixing Assembly) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E002 A004
- Description: Fixing Sub Thermistor (Rear) open circuit detection error
- Causes: The Fixing Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control.
- Solutions: [Related parts] • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Fixing Assembly (Unit of replacement: Fixing Assembly) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E003 A001
- Description: Fixing Main Thermistor low temperature detection error (during printing)
- Causes: The Fixing Main Thermistor detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E003 A002
- Description: Fixing Sub Thermistor (Front) low temperature detection error
- Causes: The Fixing Sub Thermistor (Front) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E003 A003
- Description: Fixing Sub Thermistor (Rear) low temperature detection error
- Causes: The Fixing Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Fixing Drawer (DR01/J5401) and the Lowvoltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E004 0001
- Description: Fixing Relay welding detection error
- Causes: Zero cross interruption was detected although the Fixing Relay was not turned ON.
- Solutions: [Solutions] Replace the Low-voltage Power Supply PCB. (Unit of replacement: POWER SUPPLY ASSEMBLY) [Caution] Since an electrical trouble due to error in fixing safety circuit relay is the cause of the error, be sure to replace the Low-voltage Power Supply PCB.
- Code: E004 0002
- Description: Fixing Main Thermistor and Fixing Sub Thermistor (Rear) disconnection detection error
- Causes: Connection could not be detected within 0.5 sec when power was supplied to the Fixing Heater.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E009 0001
- Description: Fixing pressure timeout error
- Causes: Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) • Harness between the Fixing Drawer (DR01/J5401) and the Fixing Pressure Release Sensor (PS13/J5403) (Unit of replacement: CABLE, FIXING ASSEMBLY) • Fixing Pressure Release Sensor (PS13) (Unit of replacement: PHOTO INTERRUPTER) • Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E009 0002
- Description: Fixing disengagement timeout error
- Causes: Signal of the Fixing Pressure Release Sensor could not be detected at pressure release operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor.
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) • Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) • Harness between the Fixing Drawer (DR01/J5401) and the Fixing Pressure Release Sensor (PS13/J5403) (Unit of replacement: CABLE, FIXING ASSEMBLY) • Fixing Pressure Release Sensor (PS13) (Unit of replacement: PHOTO INTERRUPTER) • Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E009 0003
- Description: Fixing pressure retry error
- Causes: Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor.
- Solutions: [Solutions] Replace the Fixing Assembly. (Unit of replacement: Fixing Assembly)
- Code: E009 0004
- Description: Fixing disengagement retry error
- Causes: Signal of the Fixing Pressure Release Sensor could not be detected at pressure release operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor.
- Solutions: [Solutions] Replace the Fixing Assembly. (Unit of replacement: Fixing Assembly)
- Code: E010 0001
- Description: Bk Drum_ITB Motor error
- Causes: It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harnesses connecting the Bk Drum_ITB Motor (M02/J5702), the Relay Connector (8P) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Bk Drum_ITB Motor (M02) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Bk Drum_ITB Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harnesses from the Bk Drum_ ITB Motor to the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. • Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP • Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
- Code: E010 0002
- Description: Bk Drum_ITB Motor error
- Causes: The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harnesses connecting the Bk Drum_ITB Motor (M02/J5702), the Relay Connector (8P) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Bk Drum_ITB Motor (M02) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Bk Drum_ITB Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harnesses from the Bk Drum_ ITB Motor to the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB.
- Code: E010 0003
- Description: Bk Drum_ITB Motor error
- Causes: There was no FG signal input for 300 msec from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harnesses connecting the Bk Drum_ITB Motor (M02/J5702), the Relay Connector (8P) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Bk Drum_ITB Motor (M02) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Bk Drum_ITB Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harnesses from the Bk Drum_ ITB Motor to the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB.
- Code: E012 0001
- Description: CL Drum Motor error
- Causes: It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the CL Drum Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • CL Drum Motor (M01) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the CL Drum Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB.
- Code: E012 0002
- Description: CL Drum Motor error
- Causes: The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • CL Drum Motor (M01) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the CL Drum Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB.
- Code: E012 0003
- Description: CL Drum Motor error
- Causes: There was no FG signal input for 300 msec from the startup of the CL Drum Motor in the Main Drive Unit.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the Low-voltage Power Supply PCB (UN01/FU14) (Unit of replacement: POWER SUPPLY ASSEMBLY) • CL Drum Motor (M01) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the CL Drum Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low-voltage Power Supply PCB using a tester. a. If power is flowing to it (the measurement value is less than 1 ohm), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the power is not flowing to it (the measurement value is 1 ohm or higher), replace the Low-voltage Power Supply PCB.
- Code: E014 0001
- Description: Fixing Motor error
- Causes: It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Idler Gear in the Fixing Assembly (Unit of replacement: GEAR, 29T) • Pressure Roller Gear in the Fixing Assembly (Unit of replacement: GEAR, 24T) • Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) • Fuse in the DC Controller PCB (UN04/FU1) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Motor (M04) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Assembly is pushed into the host machine so the handle is locked and there is no backlash while it is installed. 2. Remove the Fixing Assembly, and rotate the Idler Gear and the Pressure Roller Gear by hand to check visually that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Assembly. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E014 0002
- Description: Fixing Motor error
- Causes: The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Idler Gear in the Fixing Assembly (Unit of replacement: GEAR, 29T) • Pressure Roller Gear in the Fixing Assembly (Unit of replacement: GEAR, 24T) • Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) • Fuse in the DC Controller PCB (UN04/FU1) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Motor (M04) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Assembly is pushed into the host machine so the handle is locked and there is no backlash while it is installed. 2. Remove the Fixing Assembly, and rotate the Idler Gear and the Pressure Roller Gear by hand to check visually that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Assembly. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E014 0003
- Description: Fixing Motor error
- Causes: There was no FG signal input for 300 msec from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Fixing Assembly (Unit of replacement: Fixing Assembly) • Idler Gear in the Fixing Assembly (Unit of replacement: GEAR, 29T) • Pressure Roller Gear in the Fixing Assembly (Unit of replacement: GEAR, 24T) • Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) • Fuse in the DC Controller PCB (UN04/FU1) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Fixing Motor (M04) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Assembly is pushed into the host machine so the handle is locked and there is no backlash while it is installed. 2. Remove the Fixing Assembly, and rotate the Idler Gear and the Pressure Roller Gear by hand to check visually that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Assembly. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E020 01A8
- Description: ATR Sensor (Y)output error
- Causes: The output value of the ATR Sensor (Y) in the Drum Unit (Y) did not fall within the range from 10 or higher to 245 or less for 2 consecutive times during printing.
- Solutions: [Related parts] • ATR Sensor (Y) (UN34) (Unit of replacement: DEVE_UNIT_Y) • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Harness between the ATR Sensor (Y) (UN34/J6021) and the Drum Unit Memory PCB (Y) (UN12/J6011) (Unit of replacement: DEVE_ UNIT_Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Y) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 01B8
- Description: ATR Sensor (Y) output error
- Causes: a. The output value of the ATR Sensor (Y) in the Drum Unit (Y) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b. The output value did not exceed 140 although the control voltage of the ATR Sensor (Y) in the Drum Unit (Y) was increased to 248 or higher, or it did not fall below 140 although the voltage was decreased to 8 at initialization.
- Solutions: [Related parts] • ATR Sensor (Y) (UN34) (Unit of replacement: DEVE_UNIT_Y) • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Harness between the ATR Sensor (Y) (UN34/J6021) and the Drum Unit Memory PCB (Y) (UN12/J6011) (Unit of replacement: DEVE_ UNIT_Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Y) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 01C0
- Description: Error in take-up of Sealing Member (Y)
- Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Drum Unit (Y).
- Solutions: Replace the Drum Unit (Y). (Unit of replacement: DEVE_ UNIT_Y)
- Code: E020 01F0
- Description: Error in toner density (Y) at communication failure of the Drum Unit Memory PCB (Y)
- Causes: Communication between the DC Controller PCB and the Drum Unit Memory PCB (Y) was not available, and the output value (SigR) of the ATR Sensor (Y) did not fall within the range from 50 or higher to 800 or less for 2 consecutive times.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Y) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 02A8
- Description: ATR Sensor (M) output error
- Causes: The output value of the ATR Sensor (M) in the Drum Unit (M) did not fall within the range from 10 or higher to 245 or less for 2 consecutive times during printing.
- Solutions: [Related parts] • ATR Sensor (M) (UN35) (Unit of replacement: DEVE_UNIT_M) • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Harness between the ATR Sensor (M) (UN35/J6022) and the Drum Unit Memory PCB (M) (UN13/J6012) (Unit of replacement: DEVE_ UNIT_M) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (M) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 02B8
- Description: ATR Sensor (M) output error
- Causes: a. The output value of the ATR Sensor (M) in the Drum Unit (M) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b. The output value did not exceed 140 although the control voltage of the ATR Sensor (M) in the Drum Unit (M) was increased to 248 or higher, or it did not fall below 140 although the voltage was decreased to 8 at initialization.
- Solutions: [Related parts] • ATR Sensor (M) (UN35) (Unit of replacement: DEVE_UNIT_M) • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Harness between the ATR Sensor (M) (UN35/J6022) and the Drum Unit Memory PCB (M) (UN13/J6012) (Unit of replacement: DEVE_ UNIT_M) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (M) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 02C0
- Description: Error in take-up of Sealing Member (M)
- Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Drum Unit (M).
- Solutions: [Solutions] Replace the Drum Unit (M). (Unit of replacement: DEVE_ UNIT_M)
- Code: E020 02F0
- Description: Error in toner density (M) at communication failure of the Drum Unit Memory PCB (M)
- Causes: Communication between the DC Controller PCB and the Drum Unit Memory PCB (M) was not available, and the output value (SigR) of the ATR Sensor (M) did not fall within the range from 50 or higher to 800 or less for 2 consecutive times.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (M) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 03A8
- Description: ATR Sensor (C) output error
- Causes: The output value of the ATR Sensor (C) in the Drum Unit (C) did not fall within the range from 10 or higher to 245 or less for 2 consecutive times during printing.
- Solutions: [Related parts] • ATR Sensor (C) (UN36) (Unit of replacement: DEVE_UNIT_C) • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Harness between the ATR Sensor (C) (UN36/J6023) and the Drum Unit Memory PCB (C) (UN14/J6013) (Unit of replacement: DEVE_ UNIT_C) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (C) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (C) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 03B8
- Description: ATR Sensor (C) output error
- Causes: a. The output value of the ATR Sensor (C) in the Drum Unit (C) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b. The output value did not exceed 140 although the control voltage of the ATR Sensor (C) in the Drum Unit (C) was increased to 248 or higher, or it did not fall below 140 although the voltage was decreased to 8 at initialization.
- Solutions: [Related parts] • ATR Sensor (C) (UN36) (Unit of replacement: DEVE_UNIT_C) • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Harness between the ATR Sensor (C) (UN36/J6023) and the Drum Unit Memory PCB (C) (UN14/J6013) (Unit of replacement: DEVE_ UNIT_C) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (C) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (C) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 03C0
- Description: Error in take-up of Sealing Member (C)
- Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Drum Unit (C).
- Solutions: Replace the Drum Unit (C). (Unit of replacement: DEVE_ UNIT_C)
- Code: E020 03F0
- Description: UNIT_C) E020 03F0 Title Error in toner density (C) at communication failure of the Drum Unit Memory PCB (C)
- Causes: Communication between the DC Controller PCB and the Drum Unit Memory PCB (C) was not available, and the output value (SigR) of the ATR Sensor (C) did not fall within the range from 50 or higher to 800 or less for 2 consecutive times.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Y) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (C) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 04A8
- Description: ATR Sensor (Bk) output error
- Causes: The output value of the ATR Sensor (Bk) in the Drum Unit (Bk) did not fall within the range from 10 or higher to 245 or less for 2 consecutive times during printing.
- Solutions: [Related parts] • ATR Sensor (Bk) (UN37) (Unit of replacement: P-UNIT_BK) • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Harness between the ATR Sensor (Bk) (UN37/J6024) and the Drum Unit Memory PCB (Bk) (UN15/J6014) (Unit of replacement: P-UNIT_ BK) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Bk) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 04B8
- Description: ATR Sensor (Bk) output error
- Causes: a. The output value of the ATR Sensor (Bk) in the Drum Unit (Bk) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b. The output value did not exceed 140 although the control voltage of the ATR Sensor (Bk) in the Drum Unit (Bk) was increased to 248 or higher, or it did not fall below 140 although the voltage was decreased to 8 at initialization.
- Solutions: [Related parts] • ATR Sensor (Bk) (UN37) (Unit of replacement: P-UNIT_BK) • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Harness between the ATR Sensor (Bk) (UN37/J6024) and the Drum Unit Memory PCB (Bk) (UN15/J6014) (Unit of replacement: P-UNIT_ BK) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Bk) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E020 04C0
- Description: Error in take-up of Sealing Member (Bk)
- Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Drum Unit (Bk).
- Solutions: [Solutions] Replace the Drum Unit (Bk). (Unit of replacement: P-UNIT_ BK)
- Code: E020 04F0
- Description: Error in toner density (Bk) at communication failure of the Drum Unit Memory PCB (Bk)
- Causes: Communication between the DC Controller PCB and the Drum Unit Memory PCB (Bk) was not available, and the output value (SigR) of the ATR Sensor (Bk) did not fall within the range from 50 or higher to 800 or less for 2 consecutive times.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Bk) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E021 0001
- Description: Developing Motor error
- Causes: It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Developing Motor. (The detection timing varies depending on the paper feed conditions.)
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the Developing Motor (M03) and the DC Controller PCB (UN04/J142) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU4) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Developing Motor (M03) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Developing Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E021 0002
- Description: Developing Motor error
- Causes: The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the Developing Motor.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the Developing Motor (M03) and the DC Controller PCB (UN04/J142) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU4) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Developing Motor (M03) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Developing Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E021 0003
- Description: Developing Motor error
- Causes: There was no FG signal input for 300 msec from the startup of the Developing Motor.
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Harness between the Developing Motor (M03) and the DC Controller PCB (UN04/J142) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU4) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Developing Motor (M03) (Unit of replacement: MOTOR, DC) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] It is highly possible that the Developing Motor is not rotating due to overload or an electrical trouble. Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E021 0120
- Description: Developing Screw rotation detection error (Y)
- Causes: The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (Y) in the Drum Unit (Y) was 0.5 V or less.
- Solutions: [Related parts] • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Harness between the Drum Unit Relay PCB (Y) (UN08/J6001) and the DC Controller PCB (UN04/J160) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Relay PCB (Y) (UN08) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Memory PCB (Y) (UN12) (Unit of replacement: DEVE_ UNIT_Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Y) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E021 0220
- Description: Developing Screw rotation detection error (M)
- Causes: The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (M) in the Drum Unit (M) was 0.5 V or less.
- Solutions: [Related parts] • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Harness between the Drum Unit Relay PCB (M) (UN09/J6002) and the DC Controller PCB (UN04/J160) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Relay PCB (M) (UN09) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Memory PCB (M) (UN13) (Unit of replacement: DEVE_ UNIT_M) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (M) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E021 0320
- Description: Developing Screw rotation detection error (C)
- Causes: The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (C) in the Drum Unit (C) was 0.5 V or less.
- Solutions: [Related parts] • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Harness between the Drum Unit Relay PCB (C) (UN10/J6003) and the DC Controller PCB (UN04/J162) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Relay PCB (C) (UN10) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Memory PCB (C) (UN14) (Unit of replacement: DEVE_ UNIT_C) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (C) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E021 0420
- Description: Developing Screw rotation detection error (Bk)
- Causes: The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (Bk) in the Drum Unit (Bk) was 0.5 V or less.
- Solutions: [Related parts] • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Harness between the Drum Unit Relay PCB (Bk) (UN11/J6004) and the DC Controller PCB (UN04/J162) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Relay PCB (Bk) (UN11) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Drum Unit Memory PCB (Bk) (UN15) (Unit of replacement: P-UNIT_ BK) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) [Points to note at work] • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. • If the Drum Unit Memory PCB (Bk) is soiled, clean it with a blower. [Solutions] Check/replace the related parts.
- Code: E025 0110
- Description: Bottle Motor (YM) error (Y)
- Causes: The Bottle Rotation Sensor (Y) did not detect rotation for 5 times in a row although 0.8 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (YM) was turned ON.
- Solutions: [Related parts] • Toner Container (Y) • Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (YM) (M09/J6301) (Unit of replacement: CABLE, MAIN) • Harnesses from the DC Controller PCB to the Bottle Rotation Sensor (Y) 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Bottle Rotation Sensor (Y) (PS06/ J5301) (Unit of replacement: CABLE, BOTTLE SENSOR, Y/C) • Bottle Rotation Sensor (Y) (PS06) (Unit of replacement: PHOTO INTERRUPTER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY) • Hopper Unit (Y) (Unit of replacement: HOPPER ASSEMBLY) [Points to note at work] • Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (YM) and rotating the drive section by hand. • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E025 0168
- Description: No toner detection error (Y)
- Causes: The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y).
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Hopper Unit (Y) (Unit of replacement: HOPPER ASSEMBLY) • Toner Bottle Mount Unit (Y) (Unit of replacement: BOTTLE MOUNT ASSEMBLY) • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Toner Container (Y) [Solutions] Check/replace the related parts. [Reference] If a user inserts an empty Toner Container (Y) repeatedly, the error may occur.
- Code: E025 0210
- Description: Bottle Motor (YM) error (M)
- Causes: The Bottle Rotation Sensor (M) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (YM) was turned ON.
- Solutions: [Related parts] • Toner Container (M) • Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (YM) (M09/J6301) (Unit of replacement: CABLE, MAIN) • Harnesses from the DC Controller PCB to the Bottle Rotation Sensor (M) 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Bottle Rotation Sensor (M) (PS07/ J5302) (Unit of replacement: CABLE, BOTTLE SENSOR, M/K) • Bottle Rotation Sensor (M) (PS07) (Unit of replacement: PHOTO INTERRUPTER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Bottle Drive Unit (YM) (Unit of replacement: BOTTLE DRIVE ASSEMBLY) • Hopper Unit (M) (Unit of replacement: HOPPER ASSEMBLY) [Points to note at work] • Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (YM) and rotating the drive section by hand. • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E025 0268
- Description: No toner detection error (M)
- Causes: The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (M).
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Hopper Unit (M) (Unit of replacement: HOPPER ASSEMBLY) • Toner Bottle Mount Unit (M) (Unit of replacement: BOTTLE MOUNT ASSEMBLY) • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Toner Container (M) [Solutions] Check/replace the related parts. [Reference] If a user inserts an empty Toner Container (M) repeatedly, the error may occur.
- Code: E025 0310
- Description: Bottle Motor (CK) error (C)
- Causes: The Bottle Rotation Sensor (C) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
- Solutions: [Related parts] • Toner Container (C) • Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (CK) (M10/J6302) (Unit of replacement: CABLE, MAIN) • Harnesses from the DC Controller PCB to the Bottle Rotation Sensor (C) 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Bottle Rotation Sensor (C) (PS08/J5303) (Unit of replacement: CABLE, BOTTLE SENSOR, Y/C) • Bottle Rotation Sensor (C) (PS08) (Unit of replacement: PHOTO INTERRUPTER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY) • Hopper Unit (C) (Unit of replacement: HOPPER ASSEMBLY) [Points to note at work] • Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (CK) and rotating the drive section by hand. • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E025 0368
- Description: No toner detection error (C)
- Causes: The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (C).
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Hopper Unit (C) (Unit of replacement: HOPPER ASSEMBLY) • Toner Bottle Mount Unit (C) (Unit of replacement: BOTTLE MOUNT ASSEMBLY) • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Toner Container (C) [Solutions] Check/replace the related parts. [Reference] If a user inserts an empty Toner Container (C) repeatedly, the error may occur.
- Code: E025 0410
- Description: Bottle Motor (CK) error (Bk)
- Causes: The Bottle Rotation Sensor (Bk) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
- Solutions: [Related parts] • Toner Container (Bk) • Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (CK) (M10/J6302) (Unit of replacement: CABLE, MAIN) • Harnesses from the DC Controller PCB to the Bottle Rotation Sensor (Bk) 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Bottle Rotation Sensor (Bk) (PS09/ J5304) (Unit of replacement: CABLE, BOTTLE SENSOR, M/K) • Bottle Rotation Sensor (Bk) (PS09) (Unit of replacement: PHOTO INTERRUPTER) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Bottle Drive Unit (CK) (Unit of replacement: BOTTLE DRIVE ASSEMBLY) • Hopper Unit (Bk) (Unit of replacement: HOPPER ASSEMBLY) [Points to note at work] • Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (CK) and rotating the drive section by hand. • When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E025 0468
- Description: No toner detection error (Bk)
- Causes: The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk).
- Solutions: [Related parts] • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • Hopper Unit (Bk) (Unit of replacement: HOPPER ASSEMBLY) • Toner Bottle Mount Unit (Bk) (Unit of replacement: BOTTLE MOUNT ASSEMBLY) • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Toner Container (Bk) [Solutions] Check/replace the related parts. [Reference] If a user inserts an empty Toner Container (Bk) repeatedly, the error may occur.
- Code: E029 5008
- Description: Registration Patch Sensor (Front) light intensity error
- Causes: The background regular reflection output of the Registration Patch Sensor at the front side did not fall within the specified range for 2 consecutive times at initialization.
- Solutions: [Related parts] • Registration Patch Sensor Unit (Front) (UN31) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • Registration Patch Sensor Unit (Front) Shutter (Unit of replacement: SHUTTER, REGISTRATION SENSOR) • Registration Shutter Solenoid (SL03) (Unit of replacement: SOLENOID) • Harness between the Registration Patch Sensor Unit (Front) and the DC Controller PCB 1. Registration Patch Sensor Unit (Front) (UN31/J5603) to Relay Connector (16P) (Unit of replacement: CABLE, REG. DETECT) 2. Relay Connector (16P) to Relay Connector (16P) (Unit of replacement: CABLE CONNECTING ASSEMBLY) 3. Relay Connector (16P) to DC Controller PCB (UN04/J170) (Unit of replacement: 2ST TRANS. H.V. CONTACT ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. Check the background regular reflection output value (front) in COPIER (level 2)> DISPLAY> DENS> P-B-P-C. a. If the value is less than 10, 1. Check if the sensor window of the Registration Patch Sensor Unit (Front) is soiled. If it is soiled, clean it with a blower. 2. Check that the Registration Patch Sensor Unit (Front) Shutter is properly installed and it is not damaged or deformed. If it is deformed or damaged, replace the Registration Patch Sensor Unit (Front). 3. Check the operation of the Registration Shutter Solenoid. 3-1. If the Registration Shutter Solenoid moves, 3-1-1. Replace the Registration Patch Sensor Unit (Front). 3-1-2. Replace the DC Controller PCB. 3-2. If the solenoid does not move, replace the Registration Shutter Solenoid. b. If the value is above 250, 1. Check the harness between the Registration Patch Sensor Unit (Front) and the DC Controller PCB. 2. Replace the harness between the Registration Patch Sensor Unit (Front) and the DC Controller PCB. 3. Replace the Registration Patch Sensor Unit (Front). 4. Replace the DC Controller PCB.
- Code: E029 7008
- Description: Registration Patch Sensor (Rear) light intensity error
- Causes: The background regular reflection output of the Registration Patch Sensor at the rear side did not fall within the specified range for 2 consecutive times at initialization.
- Solutions: [Related parts] • Registration Patch Sensor Unit (Rear) (UN32) (Unit of replacement: REGISTRATION SENSOR ASSEMBLY) • Registration Patch Sensor Unit (Rear) Shutter (Unit of replacement: SHUTTER, REGISTRATION SENSOR) • Registration Shutter Solenoid (SL03) (Unit of replacement: SOLENOID) • Harness between the Registration Patch Sensor Unit (Rear) and the DC Controller PCB 1. Registration Patch Sensor Unit (Rear) (UN32/J5604) to Relay Connector (16P) (Unit of replacement: CABLE, REG. DETECT) 2. Relay Connector (16P) to Relay Connector (16P) (Unit of replacement: CABLE CONNECTING ASSEMBLY) 3. Relay Connector (16P) to DC Controller PCB (UN04/J170) (Unit of replacement: 2ST TRANS. H.V. CONTACT ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. Check the background regular reflection output value (rear) in COPIER (level 2)> DISPLAY> DENS> P-B-P-Y. a. If the value is less than 10, 1. Check if the sensor window of the Registration Patch Sensor Unit (Rear) is soiled. If it is soiled, clean it with a blower. 2. Check that the Registration Patch Sensor Unit (Rear) Shutter is properly installed and it is not damaged or deformed. If it is deformed or damaged, replace the Registration Patch Sensor Unit (Rear). 3. Check the operation of the Registration Shutter Solenoid. 3-1. If the Registration Shutter Solenoid moves, 3-1-1. Replace the Registration Patch Sensor Unit (Rear). 3-1-2. Replace the DC Controller PCB. 3-2. If the solenoid does not move, replace the Registration Shutter Solenoid. b. If the value is above 250, 1. Check the harness between the Registration Patch Sensor Unit (Rear) and the DC Controller PCB. 2. Replace the harness between the Registration Patch Sensor Unit (Rear) and the DC Controller PCB. 3. Replace the Registration Patch Sensor Unit (Rear). 4. Replace the DC Controller PCB.
- Code: E073 0001
- Description: Interlock error
- Causes: No detection of Interlock (24 V) although all the Doors (Front Cover and Right Cover) of the host machine were closed.
- Solutions: [Related parts] • Front Cover/Right Cover • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/pin 1 and 2) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Low-voltage Power Supply PCB (UN01/J315) and the DC Controller PCB (UN04/J20) (Unit of replacement: CABLE, POWER SUPPLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Front Cover/Right Cover is closed. 2. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 3. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 4. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 5. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 6. Replace the DC Controller PCB. 7. Replace the Low-voltage Power Supply PCB.
- Code: E074 0000
- Description: Primary Transfer Roller disengagement control error
- Causes: Signal was not detected although the ITB Pressure Release Switch was turned ON/OFF for 6 times.
- Solutions: [Related parts] • ITB Unit (Unit of replacement: INTER. TRANSFER BELT ASS’Y) • Harnesses from the DC Controller PCB to the ITB Pressure Release Switch 1. DC Controller PCB (UN04/J162) to Relay Connector (2P) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) 2. Relay Connector (2P) to ITB Pressure Release Switch (SW07/ J6005) • Harness between the DC Controller PCB (UN04/J140) and the Primary Transfer Separation Solenoid (SL01/J5708) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU07) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • ITB Guide Rail (Unit of replacement: RAIL, I.T.B., FRONT/RAIL, I.T.B., REAR) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the ITB Unit is installed in the machine. 2. Replace the ITB Unit. 3. Check the harness between the DC Controller PCB and the ITB Pressure Release Switch. 4. Check the harness between the DC Controller PCB and the Primary Transfer Separation Solenoid. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the ITB Guide Rail (Front/Rear). 2. Replace the Main Drive Unit. 3. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB. [Caution] After replacing the DC Controller PCB, measure the resistance value between the Low-voltage Power Supply PCB (UN01/J315/4- pin) and the DC Controller PCB (UN04/J20/1-pin) using a tester before turning ON the main power to prevent blowout of a fuse again. If the measurement value is 1 ohm or higher (non conduction state), perform the following in the order while checking whether the error is cleared. 1. Replace the harness between the DC Controller PCB and the ITB Pressure Release Switch. 2. Replace the harness between the DC Controller PCB and the Primary Transfer Separation Solenoid.
- Code: E074 0002
- Description: Error in Primary Transfer Roller operation
- Causes: The ITB Pressure Release Switch could not detect the engagement operation within the specified period of time at engagement operation of the Primary Transfer Roller.
- Solutions: [Related parts] • ITB Unit (Unit of replacement: INTER. TRANSFER BELT ASS’Y) • Harnesses from the DC Controller PCB to the ITB Pressure Release Switch 1. DC Controller PCB (UN04/J162) to Relay Connector (2P) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) 2. Relay Connector (2P) to ITB Pressure (Unit of replacement: 1ST TRANS. H.V. CONTACT ASS’Y) • Release Switch (SW07/J6005) • Harness between the DC Controller PCB (UN04/J140) and the Primary Transfer Separation Solenoid (SL01/J5708) (Unit of replacement: MAIN DRIVE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU07) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • ITB Guide Rail (Unit of replacement: RAIL, I.T.B., FRONT/RAIL, I.T.B., REAR) • Main Drive Unit (Unit of replacement: MAIN DRIVE ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the ITB Unit is installed in the machine. 2. Replace the ITB Unit. 3. Check the harness between the DC Controller PCB and the ITB Pressure Release Switch. 4. Check the harness between the DC Controller PCB and the Primary Transfer Separation Solenoid. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the ITB Guide Rail (Front/Rear). 2. Replace the Main Drive Unit. 3. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB. [Caution] After replacing the DC Controller PCB, measure the resistance value between the Low-voltage Power Supply PCB (UN01/J315/4- pin) and the DC Controller PCB (UN04/J20/1-pin) using a tester before turning ON the main power to prevent blowout of a fuse again. If the measurement value is 1 ohm or higher (non conduction state), perform the following in the order while checking whether the error is cleared. 1. Replace the harness between the DC Controller PCB and the ITB Pressure Release Switch. 2. Replace the harness between the DC Controller PCB and the Primary Transfer Separation Solenoid.
- Code: E100 0001
- Description: BD error
- Causes: The BD lock was unlocked although it had been locked once.
- Solutions: [Related parts] • Front Cover/Right Cover • Interlock Switch 1 and 2 (SW02 and SW03/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) (Unit of replacement: CABLE, FLAT) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E102 0001
- Description: EEPROM error
- Causes: An error has occurred in EEPROM of the Laser Scanner.
- Solutions: [Related parts] • Laser Scanner Unit (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Interlock Switch 1 and 2 (SW02 and SW03/J24/pin 1 and 2) (Unit of replacement: COVER, INNER, FRONT, RIGHT) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts. [Caution] After replacing the related parts, execute “Settings/ Registration> Adjustment/Maintenance> Adjust Image Quality> Auto Correct Color Mismatch”.
- Code: E110 0001
- Description: Scanner Motor error
- Causes: The speed was not locked by FG control within 5.5 sec after startup of Scanner Motor.
- Solutions: [Related parts] • Front Cover/Right Cover • Interlock Switch 1 and 2 (SW02 and SW03/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) (Unit of replacement: CABLE, FLAT) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E110 0002
- Description: Scanner Motor error
- Causes: The speed was not locked by BD control within 5.5 sec after startup of Scanner Motor.
- Solutions: [Related parts] • Front Cover/Right Cover • Interlock Switch 1 and 2 (SW02 and SW03/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) (Unit of replacement: CABLE, FLAT) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E110 0003
- Description: Scanner Motor error
- Causes: The phase was not locked by BD control within 5.5 sec after startup of Scanner Motor.
- Solutions: [Related parts] • Front Cover/Right Cover • Interlock Switch 1 and 2 (SW02 and SW03/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) (Unit of replacement: CABLE, FLAT) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E193 0001
- Description: Image ASIC communication error
- Causes: Communication between the DC Controller PCB (CPU) and IMG1L (ASIC) in the Main Controller PCB was not available.
- Solutions: [Related parts] • Front Cover/Right Cover • Interlock Switch 1 and 2 (SW02 and SW03/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0000
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the DCON EEPROM on the DC Controller PCB.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0001
- Description: EEPROM communication error
- Causes: Although access to the DCON EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0002
- Description: EEPROM communication error
- Causes: Although write polling to the DCON EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0003
- Description: EEPROM communication error
- Causes: EEPROM data in DCON could not be read at startup.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 000F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the DCON EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0100
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the SCNR EEPROM.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0101
- Description: EEPROM communication error
- Causes: Although access to the SCNR EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0102
- Description: EEPROM communication error
- Causes: Although write polling to the SCNR EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 010F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the SCNR EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0200
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the PCRG_Y EEPROM.
- Solutions: [Related parts] • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Y) (UN12) (Unit of replacement: DEVE_ UNIT_Y) • Drum Unit Relay PCB (Y) (UN08) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Y), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are damaged or deformed, and replace the Drum Unit (Y) if necessary. 7. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0201
- Description: EEPROM communication error
- Causes: Although access to the PCRG_Y EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Y) (UN12) (Unit of replacement: DEVE_ UNIT_Y) • Drum Unit Relay PCB (Y) (UN08) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Y), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are damaged or deformed, and replace the Drum Unit (Y) if necessary. 7. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0202
- Description: EEPROM communication error
- Causes: Although write polling to the PCRG_Y EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (Y) (Unit of replacement: DEVE_UNIT_Y) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Y) (UN12) (Unit of replacement: DEVE_ UNIT_Y) • Drum Unit Relay PCB (Y) (UN08) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (Y) (UN08/J6001) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Y), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are damaged or deformed, and replace the Drum Unit (Y) if necessary. 7. Check if the Drum Unit Memory PCB (Y) and the Drum Unit Relay PCB (Y) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 020F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the PCRG_Y EEPROM (device information) exceeded 100.
- Solutions: Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0300
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the PCRG_M EEPROM.
- Solutions: [Related parts] • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (M) (UN13) (Unit of replacement: DEVE_ UNIT_M) • Drum Unit Relay PCB (M) (UN09) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (M), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are damaged or deformed, and replace the Drum Unit (M) if necessary. 7. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0301
- Description: EEPROM communication error
- Causes: Although access to the PCRG_M EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (M) (UN13) (Unit of replacement: DEVE_ UNIT_M) • Drum Unit Relay PCB (M) (UN09) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (M), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are damaged or deformed, and replace the Drum Unit (M) if necessary. 7. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0302
- Description: EEPROM communication error
- Causes: Although write polling to the PCRG_M EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (M) (Unit of replacement: DEVE_UNIT_M) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (M) (UN13) (Unit of replacement: DEVE_ UNIT_M) • Drum Unit Relay PCB (M) (UN09) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (M) (UN09/J6002) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (M), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are damaged or deformed, and replace the Drum Unit (M) if necessary. 7. Check if the Drum Unit Memory PCB (M) and the Drum Unit Relay PCB (M) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 030F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the PCRG_M EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0400
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the PCRG_C EEPROM.
- Solutions: [Related parts] • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (C) (UN14) (Unit of replacement: DEVE_ UNIT_C) • Drum Unit Relay PCB (C) (UN10) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (C) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (C), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are damaged or deformed, and replace the Drum Unit (C) if necessary. 7. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0401
- Description: EEPROM communication error
- Causes: Although access to the PCRG_C EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (C) (UN14) (Unit of replacement: DEVE_ UNIT_C) • Drum Unit Relay PCB (C) (UN10) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (C) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (C), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are damaged or deformed, and replace the Drum Unit (C) if necessary. 7. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0402
- Description: EEPROM communication error
- Causes: Although write polling to the PCRG_C EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (C) (Unit of replacement: DEVE_UNIT_C) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (C) (UN14) (Unit of replacement: DEVE_ UNIT_C) • Drum Unit Relay PCB (C) (UN10) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J160) and the Drum Unit Relay PCB (C) (UN10/J6003) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (C), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are damaged or deformed, and replace the Drum Unit (C) if necessary. 7. Check if the Drum Unit Memory PCB (C) and the Drum Unit Relay PCB (C) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 040F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the PCRG_C EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0500
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the PCRG_Bk EEPROM.
- Solutions: [Related parts] • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Bk) (UN15) (Unit of replacement: P-UNIT_ BK) • Drum Unit Relay PCB (Bk) (UN11) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Bk), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are damaged or deformed, and replace the Drum Unit (Bk) if necessary. 7. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB. or open circuit. 3. If there is any error, replace the corresponding harness/cable.
- Code: E196 0501
- Description: EEPROM communication error
- Causes: Although access to the PCRG_Bk EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Bk) (UN15) (Unit of replacement: P-UNIT_ BK) • Drum Unit Relay PCB (Bk) (UN11) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Bk), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are damaged or deformed, and replace the Drum Unit (Bk) if necessary. 7. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 0502
- Description: EEPROM communication error
- Causes: Although write polling to the PCRG_Bk EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Drum Unit (Bk) (Unit of replacement: P-UNIT_BK) • Front Cover/Right Cover • Interlock Switch 1 and 2 (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN04/J24/1-pin and 2-pin) (Unit of replacement: COVER, INNER, FRONT, RIGHT) • Drum Unit Memory PCB (Bk) (UN15) (Unit of replacement: P-UNIT_ BK) • Drum Unit Relay PCB (Bk) (UN11) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • Harness between the DC Controller PCB (UN04/J162) and the Drum Unit Relay PCB (Bk) (UN11/J6004) (Unit of replacement: PROCESS CONTROL PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, PANEL POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Drum Unit (Bk), and check whether the error is cleared. [Reference] EEPROMs on the Drum Units of all colors are connected each other with signal cables. Therefore, even if the error is not cleared with step 1, it may be cleared by removing and then installing the Drum Units of all colors. 2. Check that the Front Cover/Right Cover is closed. 3. Visually check that the Interlock Switch 1 and 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 4. Turn OFF and then ON the main power, and check whether the error is cleared. 5. Check that the harness between the Interlock Switch 1 and 2 and the DC Controller PCB is not short-circuited (the harness does not come in contact with the plate while the cable sheath is peeled). 6. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are damaged or deformed, and replace the Drum Unit (Bk) if necessary. 7. Check if the Drum Unit Memory PCB (Bk) and the Drum Unit Relay PCB (Bk) are soiled. If it is soiled, clean it with a blower. 8. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/2-pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 1 and 2 and the DC Controller PCB. 9. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 10. Replace the DC Controller PCB. 11. Replace the Low-voltage Power Supply PCB.
- Code: E196 050F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the PCRG_Bk EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0600
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the RTC.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0601
- Description: EEPROM communication error
- Causes: Although access to the RTC from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0602
- Description: EEPROM communication error
- Causes: Although write polling to the RTC from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 060F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the RTC (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E196 0800
- Description: EEPROM communication error
- Causes: The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0801
- Description: EEPROM communication error
- Causes: Although access to the HVT EEPROM from the DC Controller PCB (CPU) was executed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 0802
- Description: EEPROM communication error
- Causes: Although write polling to the HVT EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J110) and the Y/M/ C/Bk Laser Driver PCB (UN05/J202) (Unit of replacement: CABLE, LASER SCANNER) • Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • Y/M/C/Bk Laser Driver PCB (UN05) (Unit of replacement: LASER SCANNER ASSEMBLY) • Developing High-voltage PCB (UN06) (Unit of replacement: 2ND TRNSFR. H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E196 080F
- Description: EEPROM communication error
- Causes: The number of read/write job data to the HVT EEPROM (device information) exceeded 100.
- Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.
- Code: E197 0000
- Description: Communication error
- Causes: Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY)
- Code: E197 0F00
- Description: Communication error
- Causes: Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY)
- Code: E197 1000
- Description: Communication error
- Causes: Although access to KONA2 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY)
- Code: E197 1F00
- Description: Communication error
- Causes: Although access to KONA2 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
- Solutions: [Solutions] Replace the DC Controller PCB (UN04). (Unit of replacement: DC CONTROLLER PCB ASSEMBLY)
- Code: E197 2000
- Description: Communication error
- Causes: Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) • Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side • Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/650) (Unit of replacement: DRAWER CABLE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Cassette Module Controller PCB (UN101) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E197 2101
- Description: Communication error
- Causes: Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) • Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side • Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/J650) (Unit of replacement: DRAWER CABLE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Cassette Module Controller PCB (UN101/J650) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E197 2F00
- Description: Communication error
- Causes: Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J190) and the cassette unit drawer (DR03/J5904) on the host machine side (Unit of replacement: OPTION CST. DRAWER ASSEMBLY) • Harness between the cassette unit drawer (DR03/J5904) on the host machine side and drawer (DR101/J5950) on the cassette unit side • Harness between the drawer (DR101/J5950) on the cassette unit side and the Cassette Module Controller PCB (UN101/J650) (Unit of replacement: DRAWER CABLE ASSEMBLY) • Fuse in the DC Controller PCB (UN04/FU19) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Cassette Module Controller PCB (UN101/J650) (Unit of replacement: CST. PEDESTAL CONT. PCB ASS’Y) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. Check the harness between the DC Controller PCB and the cassette unit drawer on the host machine side. 3. Visually check if the cassette unit drawer on the host machine side and the drawer on the cassette unit side are damaged or if there is any bent pin. If so, replace the drawer. 4. Check the harness between the drawer on the cassette unit side and the Cassette Module Controller PCB. 5. Measure the both ends of the fuse in the DC Controller PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Cassette Module Controller PCB. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the DC Controller PCB.
- Code: E202 0001
- Description: Scanner Unit HP error
- Causes: The HP of the Scanner Unit could not be detected when starting scanning operation.
- Solutions: [Related parts] • Harnesses from the Reader Assembly HP Sensor to the Main Controller PCB 1. Reader Assembly HP Sensor (PS01/J913) to Relay Connector (3P) (Unit of replacement: CABLE, HOME POSITION SENSOR) 2. Relay Connector (3P) to Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) • Harness between the Reader Motor (M01/J901) and the Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) • Reader Motor (M01) (Unit of replacement: MOTOR, STEPPING) • CIS HP Sensor (PS01) (Unit of replacement: PHOTO INTERRUPTER) • BOOK Motor (Unit of replacement: MOTOR, STEPPING) • Pulley Gear 85T/20T (Unit of replacement: GEAR, 85T/20T) • Carriage Timing Belt (Unit of replacement: BELT, TIMING, COGGED) • Idler Pulley (Unit of replacement: PULLEY, IDLER) • Idler Pulley Holder (Unit of replacement: READER ASSEMBLY) • FB Shaft (Unit of replacement: READER ASSEMBLY) • Electrolytic capacitor on the Main Controller PCB (C8002) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • 24V power supply for driving the Reader on the Main Controller PCB side (J7003/pin 1) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Harness between the Main Controller PCB (UN81/J7003) and the Low-voltage Power Supply PCB (UN01/J313) (Unit of replacement: CABLE, POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the Reader Assembly HP Sensor and the Main Controller PCB. 2. Check the harness between the Reader Motor and the Main Controller PCB. 3. At initial operation of the Reader startup after the main power is turned ON, check if the Reader Motor operates (whether the Scanner Unit moves or operation sound is heard). If it operates, move the Carriage Timing Belt by hand and check if load is appropriate. a. If it is appropriate, replace the CIS HP Sensor. b. If it is not appropriate (overloaded), replace the following parts. – Stepping Motor – Z85_T20 Pulley Gear – Carriage Timing Belt – Idler Pulley – Idler Pulley Holder 4. Check for soiling or scar on the surface of the FB Shaft on which the Scanner Unit is installed. If there is soiling or scar, replace the FB Shaft. 5. Measure the electrolytic capacitor on the Main Controller PCB using a tester. If the measurement value is 24V, replace the Main Controller PCB. 6. Measure the 24V power supply for driving the Reader on the Main Controller PCB side using a tester. If the measurement value is 24 V, replace the Main Controller PCB. 7. Check the harness between the Main Controller PCB and the Lowvoltage Power Supply PCB. 8. Perform step 6 again. If the measurement value is 24 V, replace the Low-voltage Power Supply PCB.
- Code: E202 0002
- Description: Scanner Unit HP error
- Causes: The HP of the Scanner Unit could not be detected when completing scanning operation.
- Solutions: [Related parts] • Harnesses from the Reader Assembly HP Sensor to the Main Controller PCB 1. Reader Assembly HP Sensor (PS01/J913) to Relay Connector (3P) (Unit of replacement: CABLE, HOME POSITION SENSOR) 2. Relay Connector (3P) to Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) • Harness between the Reader Motor (M01/J901) and the Main Controller PCB (UN81/J8103) (Unit of replacement: CABLE, READER MAIN) • Reader Motor (M01) (Unit of replacement: MOTOR, STEPPING) • CIS HP Sensor (PS01) (Unit of replacement: PHOTO INTERRUPTER) • BOOK Motor (Unit of replacement: MOTOR, STEPPING) • Pulley Gear 85T/20T (Unit of replacement: GEAR, 85T/20T) • Carriage Timing Belt (Unit of replacement: BELT, TIMING, COGGED) • Idler Pulley (Unit of replacement: PULLEY, IDLER) • Idler Pulley Holder (Unit of replacement: READER ASSEMBLY) • FB Shaft (Unit of replacement: READER ASSEMBLY) • Electrolytic capacitor on the Main Controller PCB (C8002) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • 24V power supply for driving the Reader on the Main Controller PCB side (J7003/pin 1) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) • Harness between the Main Controller PCB (UN81/J7003) and the Low-voltage Power Supply PCB (UN01/J313) (Unit of replacement: CABLE, POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable.
[Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the Reader Assembly HP Sensor and the Main Controller PCB. 2. Check the harness between the Reader Motor and the Main Controller PCB. 3. At initial operation of the Reader startup after the main power is turned ON, check if the Reader Motor operates (whether the Scanner Unit moves or operation sound is heard). If it operates, move the Carriage Timing Belt by hand and check if load is appropriate. a. If it is appropriate, replace the CIS HP Sensor. b. If it is not appropriate (overloaded), replace the following parts. – Stepping Motor – Z85_T20 Pulley Gear – Carriage Timing Belt – Idler Pulley – Idler Pulley Holder 4. Check for soiling or scar on the surface of the FB Shaft on which the Scanner Unit is installed. If there is soiling or scar, replace the FB Shaft. 5. Measure the electrolytic capacitor on the Main Controller PCB using a tester. If the measurement value is 24V, replace the Main Controller PCB. 6. Measure the 24V power supply for driving the Reader on the Main Controller PCB side using a tester. If the measurement value is 24 V, replace the Main Controller PCB. 7. Check the harness between the Main Controller PCB and the Lowvoltage Power Supply PCB. 8. Perform step 6 again. If the measurement value is 24 V, replace the Low-voltage Power Supply PCB.
- Code: E240 0000
- Description: Controller communication error
- Causes: A sequence error with the controller occurred.
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E240 0005
- Description: Controller communication error
- Causes: A sequence error with the controller occurred.
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E240 0D00
- Description: Controller communication error
- Causes: A sequence error with the controller occurred.
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E246 0001 … E247 0004
- Description: System error
- Causes: System error
- Solutions: Contact to the sales company.
- Code: E248 0001
- Description: Reader backup error
- Causes: Reading error was detected when the Controller IC of the Main Controller PCB read the Reader backup value in the Flash PCB.
- Solutions: [Related parts] Flash PCB (UN96) [Solutions] Perform the following in the order while checking whether the error is cleared. After performing the Solutions, enter the value of the service label again. 1. After executing “COPIER> FUNCTION> CLEAR> R-CON”, turn OFF and then ON the main power, and check whether the error is cleared. 2. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
- Code: E248 0002
- Description: Reader backup error
- Causes: The Controller IC of the Main Controller PCB failed to rewrite the Reader backup value in the Flash PCB.
- Solutions: [Related parts] Flash PCB (UN96) [Solutions] Perform the following in the order while checking whether the error is cleared. After performing the Solutions, enter the value of the service label again. 1. After executing “COPIER> FUNCTION> CLEAR> R-CON”, turn OFF and then ON the main power, and check whether the error is cleared. 2. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
- Code: E280 0004
- Description: Scanner Unit communication error
- Causes: 1. The CIS was not connected. 2. A CIS other than that for this machine was connected.
- Solutions: [Related parts] • Flexible Cable between the Scanner Unit (CIS01, CIS02/J911) and the Main Controller PCB (UN81/J8101) (Unit of replacement: CABLE, FLAT) • Scanner Unit (CIS01/CIS02) (Unit of replacement: CONTACT IMAGE SENSOR ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E301 0001
- Description: Reading light intensity error
- Causes: 1. Light intensity at shading was insufficient. 2. Light intensity when no light was emitted from CIS was too much.
- Solutions: [Related parts] • Flexible Cable between the Scanner Unit (CIS01, CIS02/J911) and the Main Controller PCB (UN81/J8101) (Unit of replacement: CABLE, FLAT) • Scanner Unit (CIS01/CIS02) (Unit of replacement: CONTACT IMAGE SENSOR ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E301 0002
- Description: Reading light intensity error
- Causes: Image sampling for shading was not completed.
- Solutions: [Related parts] • Flexible Cable between the Scanner Unit (CIS01, CIS02/J911) and the Main Controller PCB (UN81/J8101) (Unit of replacement: CABLE, FLAT) • Scanner Unit (CIS01/CIS02) (Unit of replacement: CONTACT IMAGE SENSOR ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E350 0000 … E350 3000
- Description: System error
- Causes: System error
- Solutions: Contact to the sales company.
- Code: E351 0000
- Description: Main Controller PCB communication error
- Causes: Communication function of the Main Controller PCB did not work properly.
- Solutions: Replace the Main Controller PCB (UN81). (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY)
- Code: E354 0001 … E355 0004
- Description: System error
- Causes: System error
- Solutions: Contact to the sales company.
- Code: E719 0000
- Description: Card Reader communication error (serial communication)
- Causes: Communication with the Card Reader could not be started at startup.
- Solutions: 1. Check the connection of the Card Reader-F1, and turn OFF and then ON the main power switch. 2. Remove the Card Reader-F1. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER> FUNCTION> CLEAR> E719-CLR.
- Code: E732 0001
- Description: Scanner communication error
- Causes: DDI-S communication error.
- Solutions: [Related parts] • Flexible Cable between the Scanner Unit (CIS01, CIS02/J911) and the Main Controller PCB (UN81/J8101) (Unit of replacement: CABLE, FLAT) • Scanner Unit (CIS01/CIS02) (Unit of replacement: CONTACT IMAGE SENSOR ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts. After performing the Solutions, check that the copy image is output normally.
- Code: E732 0010
- Description: Scanner communication error
- Causes: DDI-S communication error (Vsync detection error)
- Solutions: [Related parts] • Flexible Cable between the Scanner Unit (CIS01, CIS02/J911) and the Main Controller PCB (UN81/J8101) (Unit of replacement: CABLE, FLAT) • Scanner Unit (CIS01/CIS02) (Unit of replacement: CONTACT IMAGE SENSOR ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts. After performing the Solutions, check that the copy image is output normally.
- Code: E733 0000
- Description: Printer communication error
- Causes: Communication between the DC Controller PCB and the Main Controller PCB was not available at startup.
- Solutions: [Related parts] • DC Controller PCB (UN04/J20) and the Harness between the Lowvoltage Power Supply PCB (UN01/J315) (Unit of replacement: CABLE, POWER SUPPLY) • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Lowvoltage Power Supply PCB. 2. Check the harness between the DC Controller PCB and the Main Controller PCB. 3. Turn ON the power, and check if the initialization is executed at startup. 3-1. If the initialization is not executed, replace the DC Controller PCB. 3-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E733 0001
- Description: Printer communication error
- Causes: • DDI-P communication error • DDI-L communication error (parity error)
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E733 0002
- Description: Printer communication error
- Causes: DDI-P communication error (invalid packet)
- Solutions: [Related parts] • Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (Unit of replacement: CABLE, FLAT) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB.
- Code: E733 0F00
- Description: Printer communication error
- Causes: A communication error that can be recovered by reboot. If it is detected again after reboot, E733-0000 is generated.
- Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.
- Code: E733 0F01
- Description: Printer communication error
- Causes: A communication error that can be recovered by reboot. If it is detected again after reboot, E733-0001 is generated.
- Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.
- Code: E733 0F02
- Description: Printer communication error
- Causes: A communication error that can be recovered by reboot. If it is detected again after reboot, E733-0002 is generated.
- Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.
- Code: E733 F001
- Description: Printer communication error
- Causes: Disconnection of the Flexible Cable between the Main Controller PCB and the DC Controller PCB was detected.
- Solutions: Check/replace the Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (unit of replacement: CABLE, FLAT).
- Code: E733 F002
- Description: Printer communication error
- Causes: Disconnection of the Flexible Cable between the Main Controller PCB and the Y/M/C/Bk Laser Driver PCB was detected.
- Solutions: Check/replace the Flexible Cable between the Y/M/C/Bk Laser Driver PCB (UN05/J201) and the Main Controller PCB (UN81/ J7002). (Unit of replacement: CABLE, FLAT)
- Code: E736 0000
- Description: Error in CCU communication
- Causes: Error in CCU-modem communication
- Solutions: 1.Update the set of main controller firmware 2.Replace FAX-NCU PCBs3.Replace main controller PCBs
- Code: E736 0001
- Description: Error in ROM for backing up fax data
- Causes: An error occurred in ROM for backing up fax data
- Solutions: 1. Install the set of the controller firmware. 2. Replace the Main Controller PCB.
- Code: E743 0000
- Description: DDI communication error
- Causes: Software sequence error
- Solutions: Collect debug log and contact to the sales company.
- Code: E744 0001
- Description: Error in language file/BootRom/USB memory
- Causes: Error in language file versionThe version of language file does not match to Bootable
- Solutions: Update the set of main controller firmware
- Code: E744 0002 … E744 4000
- Description: Error in language file/BootRom/USB memory
- Causes: Error in engine IDDetected illegal engine connection
- Solutions: 1.Check DC controller2.Update DC controller firmware3.Update the set of main controller firmware
- Code: E744 5000
- Description: Error in language file/BootRom/USB memory
- Causes: Error in panel microcomputer
- Solutions: 1.Check panel microcomputer to upgrade the version2.Update the set of main controller firmware3.Replace main controller PCBs
- Code: E744 6000
- Description: Communication error with the Wireless LAN PCB
- Causes: Unable to communicate with the Wireless LAN.
- Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Wireless LAN. 3. Install the set of the controller firmware. 4. Replace the Main Controller PCB.
- Code: E744 7000
- Description: Main Controller PCB error
- Causes: An error in the microcomputer which retains fax job information of the Main Controller PCB.
- Solutions: 1. Install the firmware of BKUP. 2. Install the set of the controller firmware. 3. Replace the Main Controller PCB.
- Code: E746 0000
- Description: Error in main controller PCBs
- Causes: Communication error occurred in main controller PCB (other than scanner-related)
- Solutions: Replace main controller PCBs
- Code: E766 8000
- Description: Error in firmware
- Causes: Incorrect digital registration 3 point information
- Solutions: 1.Power off/on2.Update firmware
- Code: E766 9000
- Description: Error in firmware
- Causes: Error in laser scanner unit power supply
- Solutions: 1.Power off/on2.Update firmware
- Code: E766 xxxx*1
- Description: Error in firmware
- Causes: Error in connection occurred due to main controller software*: xxxxTask number related to Exception is shown in decimal
- Solutions: 1.Power off/on2.Update firmware
- Code: E804 0000
- Description: Power Supply Cooling Fan error
- Causes: It was detected that the Power Supply Cooling Fan was locked.
- Solutions: [Related parts] • Harness between the Low-voltage Power Supply PCB (UN01/ J323) and the Power Supply Cooling Fan (FM05/J5215) (Unit of replacement: CABLE, POWER SUPPLY) • Harness between the Low-voltage Power Supply PCB (UN01/J321) and the Main Controller PCB (UN81/J7010) (Unit of replacement: CABLE, POWER SUPPLY) • Power Supply Cooling Fan (FM05) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • Main Controller PCB (UN81) (Unit of replacement: MAIN CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0100
- Description: Drum Unit Suction Cooling Fan error
- Causes: The Drum Unit Suction Cooling Fan did not rotate for the specified period of time since the start of drive.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J180) and the Primary Transfer High-voltage PCB (UN03/J271) (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) • Harness between the Primary Transfer High-voltage PCB (UN03/ J272) and the Drum Unit Suction Cooling Fan (FM01) • Drum Unit Suction Cooling Fan (FM01) • Primary Transfer High-voltage PCB (UN03) (Unit of replacement: 1ST TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0101
- Description: Drum Unit Suction Cooling Fan error
- Causes: The Drum Unit Suction Cooling Fan rotated for more than the specified period of time after the stop of drive.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J180) and the Primary Transfer High-voltage PCB (UN03/J271) (Unit of replacement: CABLE, PRIMARY TRANSFER H.V.) • Harness between the Primary Transfer High-voltage PCB (UN03/ J272) and the Drum Unit Suction Cooling Fan (FM01) • Drum Unit Suction Cooling Fan (FM01) • Primary Transfer High-voltage PCB (UN03) (Unit of replacement: 1ST TRANSFER H.V. PCB ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0200
- Description: Drive Unit Cooling Fan error
- Causes: The Drive Unit Cooling Fan did not rotate for the specified period of time since the start of drive.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J191) and the Drive Unit Cooling Fan (FM02) • Drive Unit Cooling Fan (FM02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0201
- Description: Drive Unit Cooling Fan error
- Causes: The Drive Unit Cooling Fan rotated for more than the specified period of time after the stop of drive.
- Solutions: [Related parts] • Harness between the DC Controller PCB (UN04/J191) and the Drive Unit Cooling Fan (FM02) • Drive Unit Cooling Fan (FM02) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0300
- Description: Delivery Cooling Fan error
- Causes: The Delivery Cooling Fan did not rotate for the specified period of time since the start of drive.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Delivery Cooling Fan 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Delivery Cooling Fan (FM03) • Delivery Cooling Fan (FM03) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0301
- Description: Delivery Cooling Fan error
- Causes: The Delivery Cooling Fan rotated for more than the specified period of time after the stop of drive.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Delivery Cooling Fan 1. DC Controller PCB (UN04/J151) to Relay Connector (3P) (Unit of replacement: CABLE, MAIN) 2. Relay Connector (3P) to Delivery Cooling Fan (FM03) • Delivery Cooling Fan (FM03) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0400
- Description: Duplex Cooling Fan error
- Causes: The Duplex Cooling Fan in the Right Cover did not rotate for the specified period of time since the start of drive.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Duplex Cooling Fan 1. DC Controller PCB (UN04/J122) to Relay Connector (17P) (Unit of replacement: 2ST TRANS. H.V. CONTACT ASS’Y) 2. Relay Connector (17P) to Relay Connector (3P) (Unit of replacement: CABLE, DOOR, RIGHT) 3. Relay Connector (3P) to Relay Connector (3P) (Unit of replacement: CABLE, DOOR FAN, RIGHT) 4. Relay Connector (3P) to Duplex Cooling Fan (FM04) • Duplex Cooling Fan (FM04) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E806 0401
- Description: Duplex Cooling Fan error
- Causes: The Duplex Cooling Fan in the Right Cover rotated for more than the specified period of time after the stop of drive.
- Solutions: [Related parts] • Harnesses from the DC Controller PCB to the Duplex Cooling Fan 1. DC Controller PCB (UN04/J122) to Relay Connector (17P) (Unit of replacement: 2ST TRANS. H.V. CONTACT ASS’Y) 2. Relay Connector (17P) to Relay Connector (3P) (Unit of replacement: CABLE, DOOR, RIGHT) 3. Relay Connector (3P) to Relay Connector (3P) (Unit of replacement: CABLE, DOOR FAN, RIGHT) 4. Relay Connector (3P) to Duplex Cooling Fan (FM04) • Duplex Cooling Fan (FM04) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E808 0001
- Description: Zero cross signal detection error
- Causes: An electrical trouble caused by zero cross signal error. Frequency between 43 Hz and 57 Hz could not be detected for 5000 msec or longer.
- Solutions: [Related parts] • Harness between the Low-voltage Power Supply PCB (UN01/J322) and the DC Controller PCB (UN04/J22) (Unit of replacement: CABLE, POWER SUPPLY) • Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) • DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Solutions] Check/replace the related parts.
- Code: E996 0071 … E996 0CAF
- Description: Error for collecting sequence jam log (ADF)
- Causes: Error for collecting sequence jam log (ADF)
- Solutions: Collect debug log and contact to the sales company. [Reference] By setting “COPIER (LEVEL2)> OPTION> FNC-SW> JMERR- R” to “0” (default), it is handled as a jam, instead of an error.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-lbp7780cdn-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-spectroproofer-mounter-24in.-uvs-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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