Repair Canon MF7350N Printer Error Codes Canon Servie Tool
– Printer model: Canon MF7350N
– Error codes on Canon MF7350N model and its description:
– Canon MF7350N printer Error Codes and quick guide to troubleshooting:
- Code: 0000
- Description: Unknown jam (Related to ADF)
- Solutions:
- Code: 0007
- Description: Initial stationary (PI6,PI7,PI8) (Related to ADF)
- Solutions:
- Code: 0008
- Description: Read sensor delay (PI7,PI8) (Related to ADF)
- Solutions:
- Code: 0009
- Description: Read sensor stationary (PI7) (Related to ADF)
- Solutions:
- Code: 000a
- Description: Paper absence (Pull out the document.) (PI11) (Related to ADF)
- Solutions:
- Code: 000c
- Description: Delivery reversal sensor delay (PI6,PI7) (Related to ADF)
- Solutions:
- Code: 000d
- Description: Delivery reversal sensor stationary (PI6) (Related to ADF)
- Solutions:
- Code: 000e
- Description: ADF cover open (PI10) (Related to ADF)
- Solutions:
- Code: 000f
- Description: User ADF open (sensor of the reader unit ) (Related to ADF)
- Solutions:
- Code: 0033
- Description: Stack ejection jam (PI1) (Related to Finisher)
- Solutions:
- Code: 0035
- Description: Staple jam. Stapler HP sensor (built in stapler) (Related to Finisher)
- Solutions:
- Code: 0104
- Description: Delay jam in paper pickup section (SR209) (Related to Printer Unit)
- Solutions:
- Code: 010c
- Description: Delay jam in deliver section (SR202, SR203, SR209) (Related to Printer Unit)
- Solutions:
- Code: 010e
- Description: Delay jam at No.2 delivery section (SR1101) (Related to Inner 2-way Tray)
- Solutions:
- Code: 0120
- Description: Delay jam at duplex paper sensor 1 (SR1002) (Related to Duplex Unit)
- Solutions:
- Code: 0124
- Description: Delay jam at duplex paper sensor 2 (SR1003) (Related to Duplex Unit)
- Solutions:
- Code: 0130
- Description: Delayed feed jam (PI5) (Related to Finisher)
- Solutions:
- Code: 0208
- Description: Stationary jam in paper pickup section (SR209) (Related to Printer Unit)
- Solutions:
- Code: 0210
- Description: Stationary jam in delivery section (SR202, SR203) (Related to Printer Unit)
- Solutions:
- Code: 0212
- Description: Stationary jam at No.2 delivery section (SR1101) (Related to Inner 2-way Tray)
- Solutions:
- Code: 0214
- Description: Stationary jam in machine (SR202, SR203, SR209) (Related to Printer Unit)
- Solutions:
- Code: 021c
- Description: Wound Paper Jam at Fuser (SR5, SR11) (Related to Printer Unit)
- Solutions:
- Code: 0221
- Description: Stationary jam at duplex paper sensor 1 (SR1002) (Related to Duplex Unit)
- Solutions:
- Code: 0228
- Description: Stationary jam at duplex paper sensor 2 (R1003) (Related to Duplex Unit)
- Solutions:
- Code: 0231
- Description: Staying paper jam (PI5) (Related to Finisher)
- Solutions:
- Code: 1036
- Description: Power-on jam (PI5) (Related to Finisher)
- Solutions:
- Code: 1118
- Description: Door open jam (SR202, SR203, SR209, SW2, SW3) (Related to Printer Unit)
- Solutions:
- Code: 1137
- Description: Door open jam (SW1) (Related to Finisher)
- Solutions:
- Code: E000-0000
- Description: Startup error
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control. - Solutions: – Check the fixing film connector. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E001-0000
- Description: Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature 235 deg C) during temperature control - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E001-0001
- Description: Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control. - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E002-0000
- Description: Low temperature during temperature control.
The target temperature is not reached during temperature control. - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E003-0000
- Description: Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation. - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E003-0001
- Description: Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation. - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E007-0000
- Description: Fixing film sensor failure
The fixing film sensor is faulty. - Solutions: – Check the connector of the fixing film sensor. – Replace the fixing film sensor. – Replace the DC controller PCB.
- Code: E010-0000
- Description: Main motor failure
The main motor is faulty. - Solutions: – Check the connector of the main motor. – Replace the main motor. – Replace the DC controller PCB.
- Code: E019-0000
- Description: Waste toner full detection
The waste toner full state was detected. - Solutions: Replace the drum unit.
- Code: E019-0001
- Description: Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning. - Solutions: – Check the connector of the waster toner full sensor. – Replace the waste toner full sensor. – Replace the DC controller PCB.
- Code: E052-0000
- Description: Erroneous connection to duplex unit
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication. - Solutions: – Check the connectors of the duplex unit and DC controller PCB. – Replace the duplex controller PCB. – Replace the DC controller PCB.
- Code: E100-0000
- Description: BD detection PCB failure
The BD detection PCB is faulty. - Solutions: – Check the connector of the BD detection PCB. – Replace the laser scanner unit. – Replace the DC controller PCB.
- Code: E196-0001
- Description: Image processor PCB failure
Error on writing and readout ROM of image processor PCB (mainn ROM). - Solutions: – Putting the switch on/off of the power supply. – Replace the image processor PCB.
- Code: E196-0002
- Description: Image processor PCB failure
Error on writing and readout ROM of image processor PCB (option ROM). - Solutions: – Putting the switch on/off of the power supply. – Replace the image processor PCB.
- Code: E197-0000
- Description: Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected. - Solutions: – Check the connectors of the DC controller PCB and image processor PCB. – Replace the DC controller PCB for normal connection. – Replace the image processor PCB.
- Code: E261-0000
- Description: Zero-cross signal error
If failed to detect zero-cross signal cycle of the power supply when initializing. When the input of the zero-signal failed continuously for three seconds while controlling the temperature adjustment. - Solutions: – Replace the power supply PCB. – Replace the DC controller PCB.
- Code: E500-0001
- Description: Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain. - Solutions: – Check the connectors of the finisher controller PCB and DC controller PCB for normal connection. – Replace the finisher controller PCB. – Replace the DC controller PCB.
- Code: E520-0001
- Description: – Offset motor or finisher controller PCB failure
– Offset HP sensor failure
– The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on. - Solutions: – Check the connector of the offset HP sensor. – Check the connector of the offset motor. – Replace the offset HP sensor. – Replace the offset motor. – Replace the finisher controller PCB.
- Code: E520-0002
- Description: – Offset motor or finisher controller PCB failure
– Offset HP sensor failure
– The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off. - Solutions: – Check the connector of the offset HP sensor. – Check the connector of the offset motor. – Replace the offset HP sensor. – Replace the offset motor. – Replace the finisher controller PCB.
- Code: E531-0001
- Description: – Staple unit failure
– Staple HP sensor failure
– Finisher controller PCB failure
– The staple home position was not left when 400 ms have lapsed since start of staple operation. - Solutions: – Check the connector of the staple unit. – Replace the staple unit. – Replace the finisher controller PCB.
- Code: E531-0002
- Description: – Staple unit failure
– Staple HP sensor failure
– Finisher controller PCB failure
– The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms. - Solutions: – Check the connector of the staple unit. – Replace the staple unit. – Replace the finisher controller PCB.
- Code: E540-0001
- Description: – Standard tray shift motor or finisher controller PCB failure
– Standard tray HP sensor failure
– Standard tray clock sensor failure
– Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected. - Solutions: – Check the connector of the standard tray HP sensor. – Check the connector of the standard tray clock sensor. – Check the connector of the standard tray shift motor. – Replace the standard tray HP sensor. – Replace the standard tray clock sensor. – Replace the standard tray shift motor. – Replace the finisher controller PCB.
- Code: E540-0002
- Description: – Standard tray shift motor or finisher controller PCB failure
– Standard tray HP sensor failure
– Standard tray clock sensor failure
– Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time. - Solutions: – Check the connector of the standard tray HP sensor. – Check the connector of the standard tray clock sensor. – Check the connector of the standard tray shift motor. – Replace the standard tray HP sensor. – Replace the standard tray clock sensor. – Replace the standard tray shift motor. – Replace the finisher controller PCB.
- Code: E540-0003
- Description: – Standard tray shift motor or finisher controller PCB failure
– Standard tray HP sensor failure
– Standard tray clock sensor failure
– Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms. - Solutions: – Check the connector of the standard tray HP sensor. – Check the connector of the standard tray clock sensor. – Check the connector of the standard tray shift motor. – Replace the standard tray HP sensor. – Replace the standard tray clock sensor. – Replace the standard tray shift motor. – Replace the finisher controller PCB.
- Code: E540-0005
- Description: – Standard tray shift motor or finisher controller PCB failure
– Standard tray HP sensor failure
– Standard tray clock sensor failure
– Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms. - Solutions: – Check the connector of the standard tray HP sensor. – Check the connector of the standard tray clock sensor. – Check the connector of the standard tray shift motor. – Replace the standard tray HP sensor. – Replace the standard tray clock sensor. – Replace the standard tray shift motor. – Replace the finisher controller PCB.
- Code: E542-0001
- Description: – Optional tray motor or finisher controller PCB failure
– Optional tray HP sensor failure
– Optional tray clock sensor failure
– Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected. - Solutions: – Check the connector of the optional tray HP sensor. – Check the connector of the optional tray clock sensor. – Check the connector of the optional tray shift motor. – Replace the optional tray HP sensor. – Replace the optional tray clock sensor. – Replace the optional tray shift motor. – Replace the finisher controller PCB.
- Code: E542-0002
- Description: – Optional tray motor or finisher controller PCB failure
– Optional tray HP sensor failure
– Optional tray clock sensor failure
– Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time. - Solutions: – Check the connector of the optional tray HP sensor. – Check the connector of the optional tray clock sensor. – Check the connector of the optional tray shift motor. – Replace the optional tray HP sensor. – Replace the optional tray clock sensor. – Replace the optional tray shift motor. – Replace the finisher controller PCB.
- Code: E542-0003
- Description: – Optional tray motor or finisher controller PCB failure
– Optional tray HP sensor failure
– Optional tray clock sensor failure
– Optional tray shift motor load failure
– The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms. - Solutions: – Check the connector of the optional tray HP sensor. – Check the connector of the optional tray clock sensor. – Check the connector of the optional tray shift motor. – Replace the optional tray HP sensor. – Replace the optional tray clock sensor. – Replace the optional tray shift motor. – Replace the finisher controller PCB.
- Code: E542-0005
- Description: – Optional tray motor or finisher controller PCB failure
– Optional tray HP sensor failure
– Optional tray clock sensor failure
– Optional tray shift motor load failure
– The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms. - Solutions: – Check the connector of the optional tray HP sensor. – Check the connector of the optional tray clock sensor. – Check the connector of the optional tray shift motor. – Replace the optional tray HP sensor. – Replace the optional tray clock sensor. – Replace the optional tray shift motor. – Replace the finisher controller PCB.
- Code: E575-0001
- Description: – Stack delivery motor or finisher controller PCB failure
– Stack delivery HP sensor failure
– The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on. - Solutions: – Check the connector of the stack delivery HP sensor. – Check the connector of the stack delivery motor. – Check the connector of the stack delivery HP sensor. – Replace the stack delivery motor. – Replace the finisher controller PCB.
- Code: E575-0002
- Description: – Stack delivery motor or finisher controller PCB failure
– Stack delivery HP sensor failure
– The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off. - Solutions: – Check the connector of the stack delivery HP sensor. – Check the connector of the stack delivery motor. – Check the connector of the stack delivery HP sensor. – Replace the stack delivery motor. – Replace the finisher controller PCB.
- Code: E584-0001
- Description: – Shutter drive motor or finisher controller PCB failure
– Shutter open detection sensor failure
– Shutter clutch failure
– The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation - Solutions: – Check the connector of the shutter open sensor. – Check the connector of the shutter clutch. – Check the connector of the shutter motor. – Replace the shutter open sensor. – Replace the shutter clutch. – Replace the shutter drive motor. – Replace the finisher controller PCB.
- Code: E584-0002
- Description: – Shutter drive motor or finisher controller PCB failure
– Shutter open detection sensor failure
– Shutter clutch failure
– The shutter open sensor did not turn off when 1000 ms have lapsed since the
shutter unit had performed close operation, resulting in incomplete close operation. - Solutions: – Check the connector of the shutter open sensor. – Check the connector of the shutter clutch. – Check the connector of the shutter motor. – Replace the shutter open sensor. – Replace the shutter clutch. – Replace the shutter drive motor. – Replace the finisher controller PCB.
- Code: E716-0000
- Description: Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication. - Solutions: – Check the connectors of the optional cassette PCB and DC controller PCB. – Replace the optional cassette PCB for normal connection. – Replace the DC controller PCB.
- Code: E719-0000
- Description: Erroneous communication with card reader (serial communication)
– Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
– A serial communication error has occurred. (The serial communication error cannot be recovered.) - Solutions: – Check the connectors of the card reader and image processor PCB. – Replace the card reader for normal connection. – Replace the image processor PCB.
- Code: E719-0002
- Description: Erroneous communication with coin vendor (serial communication)
– Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
– A serial communication error has occurred. (The serial communication error cannot be recovered.) - Solutions: – Check the connection between the image processor PCB and serial PCB. – Check the connectors of the serial PCB and coin vendor for normal connection. – Replace the serial PCB. – Check the coin vendor. – Replace the image processor PCB.
- Code: E730-0000
- Description: Inside error of the image processor PCB (PDL system error)
The inside of the image processor PCB is faulty. - Solutions: – Putting the switch on/off of the power supply. – Replace the image processor PCB.
- Code: E733-0000
- Description: Erroneous communication between controller and printer
Cannot communicate with the printer at startup. - Solutions: – Check the connectors of the DC controller PCB and image processor PCB for normal connection. – Check the power supply of the printer (Check whether initialization is performed at startup). – Replace the DC controller PCB or image processor PCB.
- Code: E736-0000
- Description: CCU communication error
The installed modem PCB is incompatible. - Solutions: – Check the connectors of the image processor PCB and modem. – Replace the modem PCB. – Replace the image processor PCB.
- Code: E739-0000
- Description: Erroneous communication between controller and network board
The installed network board is incompatible. - Solutions: – Check the connectors of the image processor PCB and LAN PCB for normal connection. – Replace the LAN PCB. – Replace the image processor PCB.
- Code: E744-0001
- Description: Language file/boot ROM/USB memory error
The language file version does not match Bootable. - Solutions: Download a language file of the correct version.
- Code: E744-0002
- Description: Language file/boot ROM/USB memory error
The language file is longer than the permitted size. - Solutions: Download a language file of the correct version.
- Code: E744-0003
- Description: Language file/boot ROM/USB memory error
The language file version does not match Bootable - Solutions:
- Code: E744-0004
- Description: Language file/boot ROM/USB memory error
Language file read error - Solutions: Download a language file of the correct version.
- Code: E805-0000
- Description: Fan failure
The fan is faulty. - Solutions: – Check the fan connector. – Replace the fan. – Replace the DC controller PCB.
- Code: E808-0000
- Description: Fixing drive circuit failure
– The heater does not turn on.
– A fixing drive motor failure was detected. - Solutions: – Check the connector of the fixing film unit. – Replace the fixing film unit. – Replace the fixing drive motor. – Replace the DC controller PCB. – Replace the power supply PCB.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-imageclass-2300-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-cx7400-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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